Process Flow, Electrical

Process Flow, Electrical

Applicable for P910a, P910c, P910i
Contents
1 Abstract............................................................................................................................ 2
2 Process Flow .................................................................................................................... 2
3 Process Descriptions ....................................................................................................... 3
4 Revision History.............................................................................................................. 3

000 21-2/FEA 209 544/90 A

Sony Ericsson Mobile Communications AB
 Process Flow, Electrical

1 Abstract
This document describes the general processes the repair center should perform and the main
FEA documents that are applicable for each process. The actual flow of a phone through a
repair center may vary.

2 Process Flow

Unit In

Pass
Arrival Test

Fail
Cause of Failure Not Found or Not
Troubleshooting Reparable At This Level

Cause of Failure Not

Repair and Reparable At This Level
Calibration

Mandatory Hardware
Upgrades If Needed

Flash Software
Upgrade if Needed

Update Label if
Needed

Fail
Final Test

Pass

Unit Out Scrap

000 21-2/FEA 209 544/90 A 2(3)

Sony Ericsson Mobile Communications AB
 Process Flow, Electrical

3 Process Descriptions
Process Key Reference Documents Comments
Unit In NA Process the phone according to
local requirements.
Copy user data from the phone
according to local requirements.
Arrival Test Test Instruction, Mechanical Try to identify a failure by
Test Instruction, Electrical performing the functional tests.
Troubleshooting Trouble Shooting Guide, Mechanical Try to determine the cause of the
Trouble Shooting Guide, Electrical failure.
Repair and Calibration Working Instruction, Mechanical Try to repair the phone.
Working Instruction, Electrical Run the calibration routine if the
Test Instruction, Electrical phone fails the Go / No Go test.
Also, the replacement of certain
parts creates the need to run the
calibration routine again. These
parts are identified in the Electrical
Part List.
Mandatory Hardware Product Change Survey, Mechanical Replace parts as required.
Upgrades if Needed
Flash Software Test Instruction, Mechanical Flash the latest software into the
Upgrade if Needed phone.
Update Label if Working Instruction, Mechanical Print and apply a new label if
Needed required.
Final Test Test Instruction, Mechanical Confirm that the phone works
Test Instruction, Electrical properly by performing the
functional tests.
Unit Out NA Load user data into the phone if
needed.
Process and package the phone
according to local requirements.
Return the phone to the customer or
send it to a swap center.
Scrap NA If the cause of the failure cannot be
found or is not reparable at this
level, then scrap the phone
according to local requirements or
return it to the customer.

4 Revision History
Rev. Date Changes / Comments
A 2004-08-10 Initial Release

000 21-2/FEA 209 544/90 A 3(3)

Sony Ericsson Mobile Communications AB