Trouble Shooting Guide, Electrical

Trouble Shooting Guide, Electrical

Applicable for P910a, P910c, and P910i

Contents
1 Abstract............................................................................................................................ 2
2 Repair Actions for Manual Test Failures ..................................................................... 2
3 Repair Actions for Go/No Go Test Failures ................................................................. 4
4 Repair Actions for Calibration Routine Failures......................................................... 5
4.1 Calibrate 850 (Applies to P910a only) .............................................................. 5
4.2 Calibrate 900 (Applies to P910i and P910c only) ............................................. 6
4.3 Calibrate 1800 (Applies to all 910 models)....................................................... 7
4.4 Calibrate 1900 (Applies to all 910 models)....................................................... 8
5 Revision History.............................................................................................................. 8

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 Trouble Shooting Guide, Electrical

1 Abstract
The purpose of this document is to indicate the electrical level repair actions associated with the
different failure modes of a product. For tests that have multiple repair actions, the repair actions
are listed in order of their probability of creating a successful repair. The first action has the
highest probability, and subsequent actions have lower probabilities. The intention is for the
repair technician to implement the first repair action and then retest the phone. If the phone
continues to fail the same test, then the technician should continue to the second repair action. If
the phone continues to fail the same test after all of the repair actions are exhausted, then the
phone will be considered non-reparable at this level.
This document should be used only after the actions from the Mechanical Trouble Shooting
Guide have been exhausted for the given problem area.

2 Repair Actions for Manual Test Failures

Problem Areas Repair Action
Power On - (Includes phone hanging at 1) S392, X501
blue screen) 2) D600
3) N500
4) D630

Flash 1) N650
2) D600

Charging 1) J650
2) V502
3) N650
4) N500

PHF (System Connector) 1) J650

2) N650
3) N341

PHF (Jack) 1) N341

SIM 1) J370
2) N500

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 Trouble Shooting Guide, Electrical

Problem Areas Repair Action

Display If the display does not adjust to the
visible area when flip is opened and
closed, replace S660.
If the display is not functioning
otherwise:
1) Inspect X700 and replace if damaged
2) D600

LED/Illumination Display issue:

1) N340
2) D600

Keyboard issue:
1) X722
2) N340

Green/Red indicator:
1) H391
2) N500

Bluetooth indicator:
1) V420

Keyboard (Flip) Keyboard:

NOTE: The repairs listed for this section 1) X722
are sorted by keys they affect. 2) D600

Jog Dial:
If the issue is with pushing jog dial away
from display replace S700. Otherwise,
replace D600.

Rear Speaker 1) If damaged, replace J300

2) D600

Front Speaker 1) If damaged, replace J303

2) N340

Real Time Clock No repair action at this level

Infra Red 1) N652

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Bluetooth 1) D800

Camera 1) D600

Memory Stick 1) X761

2) D600

3 Repair Actions for Go/No Go Test Failures

NOTE! It is important that the front speaker be manually tested before performing Go/No Go
testing on a unit to eliminate the front speaker as a possible failure mode of the voice
loopback portion of the Go/No Go test. The following repairs actions are based on the
assumption that the front speaker has been manually tested and eliminated as a possible
cause of failure.
NOTE! A phone should be retested between each repair action preformed on it.
If a phone fails the voice loopback portion of the Go/No Go test, perform the following repair
actions:
1) Replace N340

If a phone fails any other portion of Go/No Go testing, run the calibration routine on the
phone.
If a phone that failed Go/No Go testing passes calibration, rerun the phone through Go/No
Go testing.
If the phone fails Go/No Go testing again, check the antenna, the antennas board
connector (W101), and the external RF port (W100) for dirt, damage, or oxidation, clean or
replace any part as necessary, and retest.
If the phone fails Go/No Go testing a third time, replace part W100 and retest.

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 Trouble Shooting Guide, Electrical

4 Repair Actions for Calibration Routine Failures

4.1 Calibrate 850 (Applies to P910a only)
Routine Repair Action
GSM850_Calibrate_RXVCO: 1) D201

GSM850_Calibrate_TXVCO: 1) D201

GSM850_Check_Output_Power: 1) W100
2) N260
3) N500

GSM1800_Check_Output_Power: 1) W100
2) N260
3) N500

GSM1900_Check_Output_Power: 1) W100
2) N260
3) N500

GSM850_LoopBWCal: 1) N260

GSM850_VCXO_Calibration: 1) D260
2) N340

GSM850_PA_Isolation: 1) N260
2) D201

GSM850_Measure_Multiframe_XXX: (XXX can be: High or Low) 1) W100

2) N260
3) N500

GSM850_Calc_XXXX_Power_DAC: (XXXX can be: Full, LowUp,

1) N260
HighUp, HighDown, or LowDown)

GSM850_Calibrate_RSSI: 1) D201

GSM850_AGC_Calibration 1) D201

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 Trouble Shooting Guide, Electrical

4.2 Calibrate 900 (Applies to P910i and P910c only)

Routine Repair Action
GSM900_Calibrate_RXVCO: 1) D201

GSM900_Calibrate_TXVCO: 1) D201

GSM900_Check_Output_Power: 1) W100
2) N260
3) N500

GSM1800_Check_Output_Power: 1) W100
2) N260
3) N500

GSM1900_Check_Output_Power: 1) W100
2) N260
3) N500

GSM900_LoopBWCal: 1) N260

GSM900_VCXO_Calibration: 1) D260
2) N340

GSM900_PA_Isolation: 1) N260
2) D201

GSM900_Measure_Multiframe_XXX: (XXX can be: High or Low) 1) W100

2) N260
3) N500

GSM900_Calc_XXXX_Power_DAC: (XXXX can be: Full, LowUp,

1) N260
HighUp, HighDown, or LowDown)

GSM900_Calibrate_RSSI: 1) D201

GSM900_AGC_Calibration 1) D201

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 Trouble Shooting Guide, Electrical

4.3 Calibrate 1800 (Applies to all 910 models)

Routine Repair Action
GSM1800_Calibrate_RXVCO: 1) D201

GSM1800_Calibrate_TXVCO: 1) D201

GSM1800_LoopBWCal: 1) D201
2) N260

GSM1800_PA_Isolation: 1) N260
2) D201

GSM1800_Measure_Multiframe_XXX: (XXX can be: High or Low) 1) W100

2) N260
3) N500

GSM1800_Calc_XXXX_Power_DAC: (XXXX can be: Full,

LowUp, HighUp, HighDown, or LowDown) 1) N260

GSM1800_Calibrate_RSSI: 1) D201

GSM1800_AGC_Calibration 1) D201

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 Trouble Shooting Guide, Electrical

4.4 Calibrate 1900 (Applies to all 910 models)

Routine Repair Action
GSM1900_Calibrate_RXVCO: 1) D201

GSM1900_Calibrate_TXVCO: 1) D201

GSM1900_LoopBWCal: 1) D201
2) N260

GSM1900_PA_Isolation: 1) N260
2) D201

GSM1900_Measure_Multiframe_XXX: (XXX can be: High or

Low) 1) W100
2) N260
3) N500

GSM1900_Calc_XXXX_Power_DAC: (XXXX can be: Full,

LowUp, HighUp, HighDown, or LowDown) 1) N260

GSM1900_Calibrate_RSSI: 1) D201

GSM1800_AGC_Calibration 1) D201

5 Revision History
Rev. Date Changes / Comments
A 2004-08-13 Initial Release
B 2004-12-14 Removed component D610 (not available as a spare part anymore)
C 2005-01-26 Removed component D400, D620 (not available as a spare part
anymore)

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