ACKNOWLEDGEMENT

With deepest gratitude and appreciation, I humbly give thanks to the people who,

with all they can, helped me in making my On-the-Job Training:

To my parents, who serve as my inspiration, who always there on a long way to

my journey, for their undying love and support and for providing all my needs financially

and morally;

To all professors who shared and continuously sharing their knowledge with

students like me and keep on molding me into a better person.

To the Astoria Plaza Housekeeping Department, Food and Beverage Department,

Customer Service Department and Front Office Department for their warm welcome, Im

very grateful for having them as part of my On-the-Job Training, for all their advice and

for everything that they taught during our stay with them and most of all, for the

memories theyve shared- the happy moments, the rush hours and for everything that they

did that contribute to my growth as a human being.

To my friends and co-interns were always there for me, for the happiness and for

being there to support me during training, for the friendship and teamwork and for being

my companions whom I can share laughter and sorrows with.

Above all, to the Almighty God, for His unconditional love and for all the

blessing He gave to each day of my life, with love and Gratitude, I thanks Him for

guiding me during my training and for making this On-the-Job Training a possible one,

for keeping me always safe, for giving enough knowledge and ability to perform each

task that was assigned to me and for the challenges He has given that made me stronger
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than ever, for His comfort during the times that I dont know what to do and by His grace,

I was able to finish this training without any conflict.

Sunshine V. Gonzaga

BIOGRAPHICAL SKETCH

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PERSONAL BACKGROUND

Name : Sunshine V. Gonzaga

Date of Birth : February5, 1997

Place of Birth : Rizal, Nueva Ecija

Address : Purok Bayanihan, Agbannawag, Rizal, Nueva Ecija

Fathers Name : Mr. Wilson G. Gonzaga

Mothers Name : Mrs. Elsa

EDUCATIONAL BACKGROUND

Tertiary : Bachelor of Science in Hotel and Restaurant Management

Central Luzon State University
Science City of Muoz, Nueva Ecija

Secondary : Muoz National High School

Science City of Muoz, Nueva Ecija

Primary : Dep-Ed CLSU Elementary (Lab.) School

Science City of Muoz, Nueva Ecija

TABLE OF CONTENTS

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Title Page

APPROVAL SHEET iii

ACKNOWLEDGEMENT v

BIGRAPHICAL SKETCH vii

INTRODUCTION

Importance of the On-the-Job Training 1

Objectives of the On-the-Job Training 4

Objectives of the On-the-Job Training Report 4

Place and Duration 5

INDUSTRY PARTNERS

Solaire Resort and Casino, Paraaque City 6

Hotel Overview 6

Hotel History 7

Hotel Development 8

Hotel Logo 9

Hotel Vision 9

Hotel Mission 9

Hotel Core Values 10

Solaire Products and Services Overview 11

Solaire Food and Beverage Outlet 15

Solaire Business and Conference 21

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 Other Hotel Services 22

Tier Structure and Benefits 23

ACHI (Astoria Culinary and Hospitality Institute) 25

Vision 25

Mission 25

Strategic Goals 25

Teaching Team 26

Astoria Plaza, Pasig City 26

Hotel Vision 27

Hotel Mission 27

Hotel Core Values 27

Astoria Room Rates and Function Room Size and Capacity 28

HIGHLIGHTS OF TRAINING AND EXPERIENCE

Activities and Participation

Solaire Resort and Casino

Hygiene Department 32

Engineering Department 32

Astoria Plaza

Housekeeping Department 35

Food and Beverage Department 36

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 Observation

Solaire Resort and Casino 39

Astoria Plaza 39

Interaction

Solaire Resort and Casino 40

Astoria Plaza 41

Problems Met and Solutions Offered 41

Accomplishment and Contribution 42

Competencies Gained 42

Project / Output 43

Financial Statement 44

(Expenses Incurred During the On-the-Job Training)

SUMMARY, CONCLUSION AND RECOMMENDATION

Summary 46

Conclusion 47

Recommendation 49

APPENDICES 51

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 List of Appendices

Appendix Page

A. Solaire Organizational Chart 50

B. Company Logo of Solaire Resort and Casino 54

C. Location Map of Solaire Resort and Casino 54

D. Solaire Main Casino 55

E. Solaire Resort and Casino Rooms 55

F. Solaire Resort and Casino Food and Beverage Outlets 57

G. Solaire Business and Conference 65

H. Transportation 66

I. Recreational Facilities 67

J. Tier Structure 69

K. Solaire Resort and Casino Documentation of the Trainee 72

L. Company logo of Astoria Plaza 76

M. Location Map of Astoria Plaza 76

N. Astoria Plaza Room Types 77

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O. Astoria Plaza Food and Beverage Outlets 78

P. Chardonnay Astoria 80

Q. Astoria Plaza Documentation of the Trainee 80

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 List of Tables

Table Page

1 Solaire Resort and Casino Bay Tower Room Rates 11

2 Solaire Resort and Casino Sky Tower Room Rates 13

3 Solaire Tier Status Points 23

4 Room Rates of Astoria Plaza 28

5 Meeting package of Astoria Plaza 28

6 Size and Capacity of 2nd Floor Function Room in Astoria 29

7 Size and Capacity of 3rd Floor Function Room in Astoria 31

8 Solaire Resort and Casino Budgetary Requirement 44

9 Astoria Plaza Budgetary Requirement 45

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