Critical Information Summary

1.5GB
1.5GB Data SIM ($10/month) Data Allowance
Total minimum cost is $20 (including $10 set-up fee)

Data usage in Australia Amount (inc gst) Included in this plan?

Monthly Data Allowance 1.5GB 4

Excess data charges in Australia 2c per MB 8

Description of the Service

This is a Postpaid Mobile Broadband Service which includes a Data Allowance of 1.5GB for use within Australia.

Information about the service

Minimum term Your monthly data allowance

This plan costs $10 a month and is a month-to-month plan.
You can leave at any stage with one months notice.
The minimum total cost is $20 (including $10 set-up fee).
Bundling arrangements
You dont need to bundle this plan with any other
JeeneeMobile service.
Mandatory goods
You need to supply your own compatible mobile internet
device to use this service.
Special promotions and value added services
This summary doesnt include any special promotions
or extra valueadded services (bolt-ons) that you select
whilstyou have thisplan.
1.5GB = 1,500MB (Megabytes).
Your unused Monthly Data Allowance expires each month.
Once youve used your monthly Data Allowance, youll be
charged for excess data usage at a rate of $0.02/MB (or
part thereof).
Your plan doesnt include any call or SMS allowance. Data
used prior to your first bill, or resulting from changes to
your plan mid-month, will be charged pro rata.
Jeenee Mobile Fair Use Policy
The Jeenee Mobile Fair Use Policy applies to unreasonable
use, unacceptable use, commercial purpose use,
non-personal use and non-ordinary use of this plan.
For further details visit jeenee.org.au/policies

Jeenee Mobile Critical Information Summary Page 1 of 2

Jeenee Communications Pty Ltd ABN 92 608 385 520

Suite 5, Level 1, 426 Church St. Parramatta NSW 2150 | T 1300 054 631 | W jeenee.org.au
 Information about pricing

Minimum monthly charge Payment processing fee

$10 per month. If you pay by BPay or Direct Debit from a bank account,
there are no processing fees. A processing fee may apply
Set-up fee to payments made by credit or charge card.
You must pay a $10 set-up fee with this plan. Any
additional services to the same account will incur For details see our Consumer Terms at
a$10set-up fee each. jeenee.org.au/terms-and-conditions

Cancellation fees Invoice fees

There are no cancellation fees.
Plan changes
You can change your plan at any stage. Contact the Jeenee
Mobile HELP Centre if you would like further information.
Data usage
Data will be counted in kilobytes, and includes both
uploads and downloads. After youve used your included
Data Allowance, each megabyte of excess data within
Australia costs $0.02/MB.
All Jeenee Mobile bills will be available online or sent to
you to a nominated email address. You will not be charged
to receive bills in this way. Jeenee Mobile does not offer a
paper bill.
To see your bills online visit
jeenee.org.au/myjeeneemobile

Other information

Tracking your spend Using your service overseas

Well provide you with SMS usage alerts once youve You cannot use your included value and data if you
reached approximately: areoverseas.
50%, 70%, 85% and 100% of your Data Allowance Customer Service
W
 hen you reach 100% of your Data Allowance, You can call the Jeenee Mobile HELP Centre on
youll be charged for excess data usage atarate 1300054631 for free from your Jeenee Mobile for service
of$0.02/MB (or part thereof). on your account balance, usage status, payment details
and other information.
 lease note that Jeenee Mobile receives information
P
regarding usage of your included Data Allowance up to Customer complaints
24hours after you accrue it. You can contact our complaint resolution area by calling us
Therefore we may not be able to immediately warn you on 1300 054 631. We encourage you to contact us first so
about heavy usage. You can also monitor your unbilled that we cantry to resolve your complaint straight away.
usage by: If youre not happywith the outcome, you may also
Viewing your account at contact the Telecommunications Industry Ombudsman on
jeenee.org.au/myjeeneemobile 1800062058.
D
 ownload the Jeenee Mobile Usage Monitor at This is a summary only the full Terms and Conditions for
jeenee.org.au/apps this plan can be found at
jeenee.org.au/terms-and-conditions
JMCISLDS3Gv2_0615

Jeenee Mobile Critical Information Summary Page 2 of 2

Jeenee Communications Pty Ltd ABN 92 608 385 520

Suite 5, Level 1, 426 Church St. Parramatta NSW 2150 | T 1300 054 631 | W jeenee.org.au