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16th IFAC Conference on Technology, Culture and International

16th
16th IFAC
IFAC Conference
24-27, 2015.on Technology, Culture and International
16th IFAC Conference
September
Stability
Stability Conference on
on Technology,
Sozopol,
Technology, Culture
Culture and
Bulgaria
Available and International
International
online at www.sciencedirect.com
Stability
September 24-27, 2015. Sozopol, Bulgaria
Stability
September
September 24-27,
24-27, 2015.
2015. Sozopol,
Sozopol, Bulgaria
Bulgaria
September 24-27, 2015. Sozopol, Bulgaria
ScienceDirect
Telepresence in Education
IFAC-PapersOnLine 48-24 (2015) 178182
Telepresence
Telepresence in
in Education
Education
Telepresence
Telepresence
J.M. Bauer*, N.M.
in
Durakbasa**, in
Education
Education
G. Bas**, E. Guclu**, P. Kopacek***
J.M.
J.M. Bauer*,
Bauer*, N.M.
N.M. Durakbasa**,
Durakbasa**, G. G. Bas**, E. Guclu**,
Guclu**, P. Kopacek***
J.M.
J.M. Bauer*, N.M.
N.M. Durakbasa**,
Bauer*,Regional Durakbasa**, G. Bas**,
Bas**,
Bas**, E.
E. Guclu**, P.
P. Kopacek***
P. Kopacek***
* Facultad Buenos AiresG. Universidad E. Guclu**,
Technologica Kopacek***
Nacional
** Facultad
Buenos Regional
Aires, Buenos
Argentina Aires
(e-mail: Universidad Technologica
jbauer@doc.frba.utn.edu.ar). Nacional
** Vienna University of Technology, ** Facultad
Facultad
Facultad
Buenos
Regional
Regional
Regional
Aires,
Department
Buenos
Buenos
Buenos
Argentina
of
Aires
Aires
Aires
(e-mail:
Universidad
Universidad
Universidad
Interchangeable
Technologica
Technologica
Technologica
jbauer@doc.frba.utn.edu.ar).
Manufacturing and
Nacional
Nacional
Nacional
Industrial Metrology, Institute for
Buenos
Buenos Aires,
Aires, Argentina
Argentina (e-mail:
(e-mail: jbauer@doc.frba.utn.edu.ar).
jbauer@doc.frba.utn.edu.ar).
** Vienna University
Production of EngineeringBuenosand
Technology, Aires,
DepartmentArgentina
Laser of
Technology,(e-mail:
Interchangeable jbauer@doc.frba.utn.edu.ar).
Getreidemarkt Manufacturing
9/BA/A17, andA Industrial
1060 Wien, Metrology,
(e-mail: Institute for
**
** Vienna University of Technology, Department of Interchangeable Manufacturing and Industrial Metrology, Institute for
** Vienna
Vienna University
University
Production of Technology,
of Engineering
Technology, and Department
Department
Laser of
of Interchangeable
Interchangeable
Technology, Getreidemarkt
numan.durakbasa@tuwien.ac.at) Manufacturing
Manufacturing
9/BA/A17, and
andA Industrial
Industrial
1060 Wien,Metrology,
Metrology,
(e-mail: Institute
Institute forfor
Production
Production Engineering and Laser Technology, Getreidemarkt 9/BA/A17, A 1060 Wien, (e-mail:
ProductionofEngineering
*** Vienna University Technology,and
Engineering and Laser
Laser
Institute Technology,
Technology,
for Mechanics Getreidemarkt
Getreidemarkt
numan.durakbasa@tuwien.ac.at)
and 9/BA/A17,
9/BA/A17,
Mechatronics, IHRT, A
1060
1060 Wien,
Wien, (e-mail:
AFavoritenstrasse (e-mail:
9-11/E325 A6, A-
numan.durakbasa@tuwien.ac.at)
numan.durakbasa@tuwien.ac.at)
*** Vienna University of Technology, Institute numan.durakbasa@tuwien.ac.at)
for Mechanics and Mechatronics, IHRT, Favoritenstrasse 9-11/E325 A6, A
*** Vienna
*** Vienna University of of Technology, Institute1040 Wien,
Institute for (e-mail:kopacek@ihrt.tuwien.ac.at)
for Mechanics
Mechanics and and Mechatronics,
Mechatronics, IHRT, IHRT, Favoritenstrasse
Favoritenstrasse 9-11/E325
9-11/E325 A6, A6, AA ---
*** Vienna University
University of Technology,
Technology, 1040 1040 Wien,
Institute for (e-mail:kopacek@ihrt.tuwien.ac.at)
Mechanics and Mechatronics,
Wien, (e-mail:kopacek@ihrt.tuwien.ac.at) IHRT, Favoritenstrasse 9-11/E325 A6, A-
1040
1040 Wien,
Wien, (e-mail:kopacek@ihrt.tuwien.ac.at)
(e-mail:kopacek@ihrt.tuwien.ac.at)
Abstract: New developments of information and media technologies in the evolving landscape of higher
Abstract:
Abstract: New developments
education provide
New developments
efficient andof ofeffective
information
information and opportunities
training
and media technologies
media technologies in the
in higher
in the evolvingThis
education.
evolving landscape of higher
paper presents
landscape of highera
Abstract:
Abstract:
education
model in New
Newforms
provide
new developments
developments
efficient
of and
active of
and information
ofeffective
information and
training
collaborative media
media technologies
andlearning
opportunities technologies
that in in
inthethe
higher
expands the evolving
evolving
education.
learning landscape
landscape
This paper
environment of
byhigher
of higher
presents
usingaa
education
education provide
provide efficient
efficient and
and effective
effective training
training opportunities
opportunities in
in higher education. This paper presents
education
model
the in
internet provide
new andforms efficient
offeringof andand
active
students effective traininglearning
collaborative
over telepresence opportunities
a virtual that in higher
higher
expands
window onthe education.
education.
learning
the practical This
This paper
paper presents
environment
laboratory presents
by using
work inaa
model
model in
in new
new forms
forms of
of active
active and
and collaborative
collaborative learning
learning that
that expands
expands the
the learning
learning environment
environment by
by using
using
the internet
model
the internet
in new
High andforms
Precision
and offering
offering students
ofMeasuring
active
students over
andRoom
over telepresence
collaborative
and Nanometrology
telepresence aaa virtual
learning virtual window
that window
expands on
Laboratory
onthethe atpractical
learning
the practical laboratory
environment
the Vienna laboratory work
by
Universityusing
work in
of
in
the
the internet
internet
High
Technology. and
and
Precisionoffering
offering
Establishing students
students
Measuring
requirementsover
over telepresence
Room telepresence
and
of high a virtual
Nanometrology
quality virtual
in the window
window on
onand
Laboratory
education the practical
theatfor
practical
the
related laboratory
laboratory
Vienna personnel work
work
University
are in
in
of
the
the
the High
High Precision
Precision Measuring
Measuring Room
Room and
and Nanometrology
Nanometrology Laboratory
Laboratory at
at the
the Vienna
Vienna University
University of
of
the High Precision
Technology.
fundamentals Establishing
of this Measuring
study requirements
by Room ofand
establishing high Nanometrology
a quality
cost-effective in the Laboratory
education
project, and
which atforenables
the Vienna
related University
personnel are
remote-laboratory of
the
Technology.
Technology. Establishing
Establishing requirements
requirements of
of high
high quality
quality in
in the
the education
education and
and for related
forenables
related personnel
personnel are the
areThis
the
Technology.
fundamentals Establishing
ofanthis
this study requirements
by of
establishing high quality in the education and for ofrelated personnel are the
operations
fundamentals
fundamentals
with of
of
integrated
this study
study by
by
quality management
establishing
establishing aa cost-effective
a
cost-effective
system
cost-effective project,
without
project,
project,
which
any which
border
which
working
enables
enables
remote-laboratory
partners.
remote-laboratory
remote-laboratory
fundamentals
operations with
on-going project of an this study
integrated
is integrated
proposed as by establishing
quality management
the example a cost-effective
system
of a global project,
without any which
border enables
of working remote-laboratory
partners. This
operations
operations with an
with an integrated quality
quality management
management systemsolution
system withouttoany
without
develop
any border
border
a cost-effective
of working
of
approach
working partners. Thisin
operations
education with an
on-going project
project
quality is integrated
notproposed as
only in Europequality management
the example
example
but systemsolution
of aa global
also globally.global withouttoany border
develop of working partners.
a cost-effective
cost-effective partners.
approach This
Thisin
on-going
on-going is proposed as the of solution to develop a approach in
on-going project
education quality is
project notproposed
is proposed
only in as
as the
in Europethe example
Europe example
but also of
of aa global
also globally.global solution
globally. solution toto develop
develop aa cost-effective
cost-effective approach
approach in in
education
2015,
education
Keywords: quality
IFAC
quality
Education, not
not only
(International
only inFederation
precision Europe but
of
but
metrology, Automatic
also globally.
quality, Control)
remote Hosting
control, by
globalElsevier
online Ltd. All rights
laboratory. reserved.
education quality not only in Europe but also globally.
Keywords: Education,
Keywords: Education, precisionprecision metrology,
metrology, quality,
quality, remote
remote control, control, global
global online
online laboratory.
laboratory.
Keywords:
Keywords: Education,
Education, precisionprecision metrology,
metrology, quality,
quality, remote
remote control, control, global
global online
online laboratory.
laboratory.
the integration of the technological developments, active
1. INTRODUCTION the integration
online
the educationof
integration ofhasthe
the technological
started to be applied
technological developments, active
at the universities
developments, active
1.
1. INTRODUCTION
INTRODUCTION the integration of the technological developments, active
development in the communication and information where the
onlineintegration
education ofhas the technological
started to be developments,
applied at the active
universities
1.
1. INTRODUCTION
TheINTRODUCTION online both
online
infrastructure
education
education has started
has started andtoexpertise
to be applied
be appliedareatavailable
at
(Ho
the universities
the universities et
The development
technology has in
enabled the communication
advanced methods and
in theinformation
education online
where
al., education
both
2014). However, has
infrastructure started
to and to
provide be applied
expertise
the highareat the
available
quality universities
(Ho
education et
The development in the communication and information where
where both
both infrastructure
infrastructure and
and expertise
expertise are
are available
available (Ho
(Ho et
et
The
The
system development
development
technologynot has
for in the communication
inadministration
enabled
only theadvanced
communicationmethods
but also and
and
in
for theinformation
information
education
teaching and where
al., both
2014).
experience, infrastructure
However,
further to
studies and
provide expertise
have the high
been are available
quality
focusing (Ho
education
on theet
technology has enabled advanced methods in the education al.,
al., 2014).
2014). However,
However, to
to provide
provide the
the high
high quality
quality education
education
technology
system
technology
research not has
for enabled
has only
skills. advanced
administration
enabled
Teaching advanced methods
in qualitymethodsbut also
science in
for
in
and the education
teaching
the
higheducationand
quality al., 2014).
experience,
adequate However,
further
means of to
studiesprovide
implementation. have the high
been
The quality
focusing
target is education
on
establishingthe
system not for experience, further studies have been focusing on the
system
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teaching not
not for only
for
skills.
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administration
administration
administration
Teaching
for in
higher quality
but
but
but
education
also
also
also
scienceare
for
for
and
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teaching
for main
teaching
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high
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and experience,
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driving experience,
adequate
the realistic, further
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means of
interactive studies
studies
implementation. have
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and intelligent been
been focusing
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target
laboratoryis on
on the
establishing
courses the
by
research skills. Teaching in quality science and high quality adequate
adequate means
means of
of implementation.
implementation. The
The target
target is
is establishing
establishing
research skills. Teaching in quality science and high quality adequate
the means
realistic, of
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laboratoryis establishing
courses
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teaching
sources for
teaching
skills.
processes Teaching
for
success for
processes
in
higher
in continuous
higher
quality
educationscience
improvement
education are
are
and
the high
main
theform
main
quality
driving
(Osanna
driving
overcoming
the
the
the deficiencies
realistic, interactive and of online
intelligent learning.
laboratory courses by by
teaching
teaching
sources
et al., processes
processes
for
2001). success for
for
in
Moreover, higher
higher
continuous
the education
education
qualityimprovement
for are
are the
higher main
theeducation driving
main(Osanna
form driving
has the realistic, interactive
realistic, the
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deficiencies and
and of intelligent
intelligent
online laboratory
laboratory courses
learning. courses by by
sources for success in continuous improvement form (Osanna overcoming
overcoming
The Department the deficiencies
the deficiencies
deficiencies of online
of online
for Interchangeable learning.
online learning.
learning.
Manufacturing and
sources
sources
et al.,
been for
for
2001).
the success
success in
inofcontinuous
Moreover,
framework continuous
the
common qualityimprovement
improvement
for
EU-Projects higher suchform
form (Osanna
(Osanna
education
as Tempus has overcoming the of
et
et al.,
al., 2001).
2001). Moreover,
Moreover, the
the quality
quality for
for higher education has The Department
Industrial Metrology for Interchangeable Manufacturing
(Abteilung Austauschbau and
und
et
to al.,
been 2001).
the Moreover,
framework
emphasize of
growing the
common quality
importance forinhigher
EU-Projects higher such
variouseducation
education
as Tempus
types has
hasof The The Department
Department for
for Interchangeable
Interchangeable Manufacturing
Manufacturing and
and
been
been the
the framework
framework of
of common
common EU-Projects
EU-Projects such
such as
as Tempus
Tempus Industrial
The
Messtechnik-AuM) Metrology
Department for
at the (Abteilung
Interchangeable
Vienna Austauschbau
Manufacturing
University of Technology und
and
beenemphasize
to the framework
academic ofand
growing
institutions common
importance EU-Projects
organizations in such
various
(Gabko, astypes
2000). Tempus of Industrial Metrology
Industrial Metrology (Abteilung (Abteilung Austauschbau
Austauschbau und und
to
to emphasize growing importance in various types of Industrial
Messtechnik-AuM)
focuses on Metrology
quality at the (Abteilung
Vienna
integrated Austauschbau
University
education of Technology
covering und
the
to emphasize
emphasize
academic growing
growing
institutions and importance
importance in
organizations in various
various
(Gabko, types
types of
2000). of Messtechnik-AuM)
Messtechnik-AuM) at
at the
the Vienna
Vienna University
University of
of Technology
Technology
academic
academic
The demand institutions
institutions
for higher and
and organizations
organizations
quality (Gabko,
of young(Gabko,
academics 2000).
2000).
as well as focuses Messtechnik-AuM)
focuses
following on
main quality
topics: at the Vienna
integrated University
education of Technology
covering the
academic institutions and organizations (Gabko, 2000). focuses on
on quality
quality integrated
integrated education
education covering
covering the
the
The demand
industry for higher
competition in quality
the of
global young
world academics
can be as well
fulfilled as
by focuses
following on
main quality
topics: integrated education covering the
The demand for higher quality of young academics as well as - following
following
the main
main
treatment topics:
topics:
of the students,
The
The demand
industry
demand
integration for
for higher
competition
higher in
of the innovel quality
the
quality of
global
of young
world
young
developments academics
can
academicsbe
in as well
fulfilled
as well
technology as
by
as following main topics:
industry
industry competition the global world can be fulfilled by - the treatment of the students,
industry competition
integration
(Durakbasa,competition
of
2011).the in
Working the
the global
innovel global
in an world
world
developments
enhanced can be
be fulfilled
can laboratory
in fulfilled
technology by
by -- the
with treatment of the students,
integration
integration of
of the
the novel
novel developments
developments in
in technology
technology - the
the treatment
selection
treatment of of the
of the students,
the studying
students,material,
integration 2011).
(Durakbasa,
established of theWorking
infrastructurenovel in developments
in an enhanced
compliance inwith technology
laboratory with
special -- the selection of the studying
(Durakbasa,
(Durakbasa, 2011).
2011). Working
Working in
in an
an enhanced
enhanced laboratory
laboratory with the selection
of theof the studying material,
material,
(Durakbasa,
established
standards
established
2011).
and Workingofin
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guidelines
infrastructure
in certain
in
ancompliance
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with
requirements
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way
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every academicofin compliance
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with
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way ofof the
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possible
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for guidelines
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Working the mediation
way the contents and
lecture,
possible
possible for
for every
every academic
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institution or
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industrial - the mediation of the contents and
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remote-laboratories,missing
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institution
enables not or Working
benefits -- the
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however, but
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saving,
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with
with
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cost-effective study
and and
flexible however,
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solution enables
enables
but alsonota only
not
opportunitiesonly
time benefits
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saving,
to the --- the
These the selection
selection
topics of the
of
are the
now examination
examination
further questions.
questions.
studied for the quality-related
to
to the
the academic
academic study
study and
and research
research but
but also
also aa time
time saving,
saving, the selection of the examination questions.
to the academic
cost-effective
industrial study
and and
flexible
organizations. The research
solution but
importance also a
opportunities
of time saving,
to
established the These
online topics are
education now further
limitations studied
with for the
proposal quality-related
of three sub-
cost-effective
cost-effective and
and flexible solution opportunities to the These topics are now further studied for
These topics are now further studied for the
the quality-related
quality-related
cost-effective
industrial
qualified and flexible
flexible
organizations.
and certified The
laboratory solution
solution
importance
with opportunities
opportunities
requiredof to
to the
established
expertise the
is online
These
solutions
online education
topics
as are
following:
education limitations
now further
limitations with
studied proposal
for
with proposal the of
of threethree sub-
quality-related sub-
industrial organizations. The importance of established online education limitations
industrial
industrial
qualified
then organizations.
organizations.
and
available certified
without The
Theonimportance
laboratory
borders importance
a with
global requiredof established
of expertise
scale. established is online
solutions education
as following: limitations with with proposal
proposal of of threethree sub-
sub-
qualified and certified laboratory with required expertise is solutions as following:
qualified
qualified
then and certified
and without
available laboratory
certifiedborders
laboratory on a with
with
global required
required
scale. expertise
expertise is is solutions
1. Continual
solutions as
as following:
examination of the students knowledge.
following:
then
then available without borders foron a global scale.
quality in the 1. Continual examination of the students knowledge.
then available
There have been
available without borders
studies
without borders on
onaaa global
better
global scale.
scale. 1.
1. Continual
Continual examination of the students knowledge.
There have
engineering been
high studies
education for a better
recognizing quality
new in
problems, the 2. Continual examination
1. Evaluation of the lecture,
examination of the
the students
of which knowledge.
is realized
students by the students.
knowledge.
There
There have
have been
been studies
studies for
for a
a
better
better quality
quality in
in the
the 2. Evaluation of the lecture, which is realized by the students.
engineering
There have
different
engineering high
been
theoretical
high education
studies
education for recognizing
contributions a and better
recognizing new
quality
integration
new problems,
in the 2.
of
problems, 2. Evaluation
Evaluation of
of the
the lecture,
lecture, which
which is
is realized
realized by
by the
the students.
students.
engineering
engineering
different
laboratories high
high
theoretical
of high education
education
contributions
technology recognizing
recognizing
(Bauer, and 2003). new
new
integration problems,
problems,
Together of the
with 2. Evaluation of the lecture, which is realized by the students.
different theoretical
different theoretical
theoretical contributions
contributions and integration
and2003).
integration of the
of with
the
different
laboratories of high contributions
technology (Bauer, and integration
Together of the
laboratories
laboratories of high technology (Bauer, 2003). Together with
laboratories of of high
high technology
Copyright IFAC 2015 technology (Bauer, (Bauer, 2003).
2003). Together
Together with
178 with
2405-8963
Copyright 2015, IFAC (International Federation of Automatic Control)
IFAC 2015 178 Hosting by Elsevier Ltd. All rights reserved.
Copyright
Peer reviewunder
Copyright IFAC responsibility
2015 178
of International Federation of Automatic Control.
Copyright IFAC
IFAC 2015
2015 178
178
10.1016/j.ifacol.2015.12.079
 IFAC TECIS 2015
September 24-27, 2015. Sozopol, Bulgaria J.M. Bauer et al. / IFAC-PapersOnLine 48-24 (2015) 178182 179
3. Development of a low-cost project enabled by open source
software solutions.
This paper aims to assess the new developments of
information and media technologies to provide efficient and
effective opportunities in education and establish a
methodology to enhance the practical applications with a
specific case study of the metrology personnel education.
2. THE EUROPEAN SCHEME FOR QUALITY
PERSONNEL
At present quality is well established as a fundamental issue
of the management of different types of organisations both in
economics and in the public domain. International Standards
of the "ISO 9000 Family of Quality Management Systems
Standards" have been developed and are still improved to
support organizations to rationalize communication and
competitiveness in national, regional and world wide
international trade (EN ISO 9001:2008).
The scope and the structure of quality systems and also of
quality management standards should be formed on the basis
of an integrated system of quality principles based on the
general quality management principles as listed below:
 Principle 1. Customer-driven organization: Organizations
depend on their customers and therefore should current
and future customer needs, meet customer requirements
and strive to exceed customer expectations.
 Principle 2. Leadership of people: Leaders establish unity
of purpose, direction, and the internal environment of the
organization. They create the environment in which
people can become fully involved in achieving the
organizations objectives.
 Principle 3. Involvement of people: People at all levels
are the essence of an organization and their full
commitment enables their abilities to be used for the
organizations benefit.
 Principle 4. Process orientation: A desired result is
achieved more efficiently when related resources and
activities are managed as a process.
 Principle 5. Systems approach to management:
Identifying, understanding and managing a system of
interrelated processes for a given objective contributes to
the effectiveness and efficiency of the organization.
 Principal 6. Continuous improvement: Continuous
improvement is a permanent objective of the organization.
 Principle 7. Factual approach to decision making:
Effective decisions are based on the logical and intuitive
analysis of data and information.
 Principle 8. Mutually beneficial supplier relationships:
Mutually beneficial relationships between the
organization and its supplier enhance the ability of both
organizations to create value.
179
The whole system has several control loops integrated in each
other. Improving the speed and the quality of the information
flow, and response characteristic are the main stimuli. With
the possibilities of contemporary information technology,
data flow management contributes imminent steps against
bureaucracy and heavy documentation of the quality system.
The scope and the structure of quality systems and also of
quality management standards should be formed on the basis
of an integrated system of quality principles as shown in
Figure 1 (Durakbasa et al., 2009).
Customer
Driven
Organization
Mutually
Leadership
Beneficial
Supplier
of
People
Relation
ships
Factual
Applying
Approach Involvement
to the of
Decision People
Principle
Making
Continuos
Process
Improvement
Orientation
Systems
approach to
management
Fig. 1. The Quality Management integration to the
organizations using the principles
As all types of organisations plan for today and tomorrow,
they have an urgent need for well-trained and experienced
quality personnel in all aspects of the discipline. In Europe,
professionals are now more mobile than ever and, with
moves towards greater harmonisation of business practices
within the European Union and beyond, there is a real
demand for a European system of quality training and
qualifications but also in other areas as metrology.
Such a system exists in the form of the "EOQ Harmonised
Scheme" for the qualification, certification and registration of
quality personnel (EOQ-CoS/CS 9000, 2012). The European
Organisation for Quality EOQ established the scheme as part
of its mission to strengthen Europe's economic system by
promoting improvement in all aspects of quality - from
developments in quality systems management through to the
use of quality as a competitive market force by anticipating
customer needs and creating customer confidence. As the co-
ordinating body and catalyst for its more than thirty national
full member organisations, the EOQ has a unique outlook on
the contribution that quality makes to organisations of all
types, in all sectors, right across Europe. The "EOQ
Harmonised Scheme for the Qualification and Registration of
Quality Personnel" was introduced in 1994. It uses the
training and qualification schemes that already exist in most
of the EOQ's member countries and strengthens them by
harmonising the relevant procedures. But the EOQ scheme
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does not prescribe how the training of quality personnel
should be conducted. The EOQ's goal is to achieve mutual
recognition of qualifications within the scheme and, hence,
the registration and certification of quality personnel.
3. QUALITY OF THE METROLOGY PERSONNEL
At present quality is well established as a fundamental issue
of the management of different types of organisations both in
economics and in the public domain. As all types of
organisations plan for today and tomorrow, they have an
urgent need for well-trained and experienced quality
personnel in all aspects of the discipline. There are parallel
possibilities for obtaining the common stage of documented
practical experience. One way is through studies and thesis
on related topics, the other way is through special training
and obtaining of the certificate.
The highest level or position that may be obtained within the
proposed scheme is the metrology expert and leader. The
experts and leaders in metrology lead, coach and support in a
professional manner the metrology staff of an organisation or
the complete staff of an independent private or states owned
metrology laboratory.
Under the competence of a person or personnel in general it
can be understood as a person's demonstrated knowledge,
skills and attributes and the demonstrated ability to apply this
knowledge and the skills respectively; by means of the results
of standardised examinations the competence and its extent is
demonstrated and stated in a certificate respectively (ISO/IEC
17024:2012).
Together with the development of automation and material
technology, the coordinate metrology applications have
become the most common quality and measurement
techniques where quality of the personnel is of high
importance. In coordinate metrology, the term competence
level expresses that according to common Coordinate
Measuring Machine (CMM) practice knowledge or
qualification of different depth and theoretical background is
needed when carrying out measurement tasks on or with a
CMM. The proposed system for the personnel competence in
the CMM was established as a case study.
The described system distinguishes between the three levels
- CMM-user,
- CMM-operator and
- CMM-expert
of user profiles, which are common with CMM practice,
which was established in the frame of a successful European
Leonardo-da-Vinci-Project and released as a standard
(OENORM M 1387 (2007).
The three different competence levels of CMM personnel can
be described as follows:
CMM-user is a person who is able to carry out measurements
on or with a CMM on the basis of already existing
180
measurement programs. This is the lowest competence level
of metrology personnel in the area of coordinate metrology.
CMM-operator is a person who is able to write simple CNC
measurement programs and modify existing CNC programs,
monitor the CMM and equipment and carry out
independently measurements with CMMs and evaluation of
measurement results respectively.
CMM-expert is a person who is able to write independently
test plans or measurement plans respectively, writing and
optimising CNC programs for all measurement tasks,
supervising measurements and user qualifications, evaluation
of measurement uncertainty and implementing methods of
quality management.
3.1 The AuM High Precision Measurement and
Nanometrology Laboratory
The qualification process covers the expertise and facilities of
available institutions and laboratories. The Department for
Interchangeable Manufacturing and Industrial Metrology
(Abteilung Austauschbau und Messtechnik-AuM) High
Precision Measurement and Nanometrology Laboratory of
the Vienna University of Technology is designed to enable
micro and nanotechnology provided advanced measurement
capabilities and meets the requirements for the high precision
measurements ensuring that most of these disturbing
influences will be reduced and kept constant. The
environmental control in the AuM laboratory keeping the
humidity, temperature, pollution and air-pressure constant
defined by the ISO standards and the isolation against the
vibration enables the existing high precision measurement
systems to be operated under Quality Management. An
example of teleperesence applications is already provided to
work with associates. The courses, laboratory exercises and
ongoing projects are provided on global level with success.
The existing status of an ongoing project is establishing an
inter-university network between Vienna and Buenos Aires.
The mobile phone technology using the Wi-Fi network
integrated in the laboratory environment to actively present
measurement is represented in the Figure 2.
Hence, the time, cost and expertise for establishing a high
precision metrology laboratory are prevented by making the
laboratory available for further cooperation and teleoperation
opportunities on a global scale. The future connection nodes
of the project are planned in Argentina for more practical
applications.
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Fig. 2. Telepresence working environment at the AuM High
Precision Nanometrology Laboratory
The telepresence of the Nanometrology Laboratory in
education is applied for assessment of the process as a part of
the continuous improvement strategy at the AuM as
represented in the Figure 3 and Figure 4a, Figure 4b.
Fig. 3. Telepresence application of the Nanometrology
Laboratory at the AuM-TUWien
Fig. 4a. The sample measurement output of the of the
Nanometrology Laboratory telepresence application
181
Fig. 4b. The sample measurement output of the of the
Nanometrology Laboratory telepresence application
4. CONCLUSION
Together with the development of information and media
technologies, the organizations have been engaged in
working efficient and low-cost operations enabled by
telepresence. The same applies to the universities and
institutions that target high quality education where not only
students but also industrial and public organizations profit.
Working in an enhanced laboratory with established
infrastructure in compliance with special standards and
guidelines of certain requirements is not possible for every
academic institution or industrial organization due to missing
budget and expertise. This paper provides an on-going project
developed on established quality management integration.
The working partners are the remote-laboratories that enable
global access without any border.
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