Professional Documents
Culture Documents
Areas of Expertise
Customer Service Management Customer Satisfaction Enhancement Teambuilding & Training
Retail Operations Management Inventory ordering and control Order Fulfillment
Organization of Team Members Supervision of staff Developmental Swimmers
Professional Experience
Walgreen Co. Cary, Raleigh, Clayton, Apex NC 03/08 to 2015
Shift lead Manager, 2010 to 2013
Inventory Manager, 03/10 to 05/10
Previous Positions: Management, Inventory Management, Photo Technician, Head of Photo, Customer
service representative, 3/08 to 3/09
Shift Manager entrusted to direct and oversee store performance including; enactment of cost controls,
management of inventory, and effective merchandising. Fosters an environment in which guests enjoy high
levels of service and employees are motivated to deliver top performance.
Selected Contributions:
Selected to lead and communicate daily execution of specific tasks to ten employees on a shift
Received the highest review in the district for my position.
Lead manager for the Kerr Drug acquisition.
Consistently drives high levels of customer satisfaction.
Consistently delivers strong results in increasing roles of responsibility.
Education
High school diploma: Wake Tech community college
Athens Drive High School 09 2015 2016