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Essential Skills for Nursing Leaders

The document outlines key skills for nursing leaders and managers. It discusses the 4 A's characteristics of a leader as advocacy, accountability, adaptability, and awareness. Leaders are described as having guiding vision, passion, integrity, self-awareness, and optimism, while managers are leaders with clinical expertise and business sense. Critical thinking, decision making, problem solving, conflict, and conflict resolution are also examined. Major areas of responsibility for nurse managers include patient care management, operational management, and human resource management.

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Rosa Mia
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85 views5 pages

Essential Skills for Nursing Leaders

The document outlines key skills for nursing leaders and managers. It discusses the 4 A's characteristics of a leader as advocacy, accountability, adaptability, and awareness. Leaders are described as having guiding vision, passion, integrity, self-awareness, and optimism, while managers are leaders with clinical expertise and business sense. Critical thinking, decision making, problem solving, conflict, and conflict resolution are also examined. Major areas of responsibility for nurse managers include patient care management, operational management, and human resource management.

Uploaded by

Rosa Mia
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

Skills for Nursing Leaders and Managers

4 A’s characteristics of a leader

A- Advocacy – influence others on what you believe in


A- Accountability – liability and answerability
A- Adaptability
A- Awareness

Characteristics of:

LEADER

- Guiding vision
- Passion
- Integrity
- Self awareness
- Optimism

MANAGER

- Leader
- Clinical expertise
- Business sense

Critical thinking:

Is the process of examining underlying assumptions interpreting and evaluating arguments,


imagining and exploring alternatives

-it is used to resolve problems rationally

Effective critical thinker: constantly generate new ideas

Decision Making

- Complex ; cognitive process


- Choosing a particular course of action
- A process whereby appropriate alternatives weighed and one is ultimately selected
Problem Solving

- Part of decision making


- Systematic process that focuses on analyzing a difficult situation
- Always includes a decision making step
- Diagnosing a problem
- A process of identifying possible cause of notion or alternative that will alleviate a
problem

Types of decision making:

Routine decision – made when problems are relatively well defined and common

Adaptive decisions – made when problems are somewhat unusual and partially understand

Innovative decision – type of decision made when problem are unusual, unclear and creative
solution are necessary

Characteristics of decision making:

- Not a linear or totally or logically process, may include intuition as well


- An often result of many incremental steps
- Smaller choices may be impacted

Conflict

- A warning to management that something is a miss


- Measurable and can be constructive

Source of conflict:

- Cultural differences
- Do not have the same facts

Types of conflict:

Intrasender

- Originates from sender who gives conflicting instructions or expectations


Intersender

- Conflict arrive when an individual receive conflicting message from 2 or more sources

Interole

- When an individual belongs to one or more group

Interperson

Intragroup

Intergroup

Role ambiguity

Approaches in Managing conflict:

- Avoiding

- Accommodating

-Compromising

- Collaborating

- Competing

Strategies of Management of conflict:

- WIN-WIN
- WIN-LOSE
- LOSE-LOSE

Conflict Management

- Application of techniques to receive indifference between two parties

Goal:

- To eliminate the conflict issue


- To ensure that as parties feel positive about the resolution

Conflict resolution

- Implies a solution that satisfy all parties


Application to conflict resolution

- Negotiation
- Mediation

Major Areas of Responsibility of the nurse managers:

1. Patient Care management

a. Problem – oriented in nursing system


b. Primary nursing

2. Operational Management

a. Planning – budgeting
b. Organizing – staffing, scheduling, providing supplies
c. Directing – communicate
d. Controlling – quality assurance

Human resource Management

- Recruitment
- Selection
- Orientation
- Counseling / coacting
- Staff development
- Labor relations

Management levels: Management Skills Management functions

TOP Conceptual and human planning and organizing

MIDDLE Balance balance of four mgt. functions

FIRST LINE Technical and human leading and controlling

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