Professional Documents
Culture Documents
BY
R. VIDYA ARUNA
ROLL NO.121410672048
CLASS: MBA II A
INTRODUCTION
Human Resource Management :Human Resource Management is managing the
functions of employing, developing and compensating Human Resources resulting in
creating and developing Human Relations and utilization of Human Resources with a
view to contribute proportionately to the organizational, individual and social goals.
Every organization needs to have experienced and well-trained employees to perform the
activities assigned to them. Training is a medium through which one can improve their
performance in the changing times; training is gaining importance as a pervasive HR
function. The success of any training program depends on the varied impact it has on
people, which helps in determining the effectiveness of their skills and abilities.
The importance of human resource management to large extent depends on human
resources development. Training is the most important technique of human resources the
organizational requirements.. Hence, training is important to develop the employee and
make him suitable to the job.
Hence training and development greatly effects motivational level of the individual to
perform more skillfully. Therefore the training and development has been selected as the
theme of the project.
- Benefits of the individual which in turn ultimately should benefit the organization
Helps the individual in making better decisions and effective problem solving
Through training and development motivational variables of recognition,
achievement, growth, responsibility and advancement are internalized and
operationalized.
Aids encouraging and achieving self-development and self-confidence
Helps a person handle stress, tension, frustration and conflict
Provides information for improving leadership knowledge, communication skills
and attitudes
Provides the trainee an avenue for growth and a say in his/her own future
Develops a sense of growth in learning
Helps a person develop speaking and listening skills; also writing skills when
exercise are required.
Helps eliminate fear in attempting new tasks
RESEARCH DESIGN:
The Research method followed in this project is Descriptive Research. This
method is chosen as the basic objective of the project was to study about the Employee
Motivational factors prevailing in the company, and suggest some suitable changes in
existing system in order to make it more positive and meaningful in achievement of
desired organizational goals.
SAMPLING TECHNIQUE: Random sampling technique has been adopted to
choose the respondents for the total population to conduct the study.
SAMPLE SIZE:
The sample size selected was 50 employees from the total population.
Sample Distribution. Out of total 100 employees at Beryl Springs infrastructure pvt ltd, a
sample size of 50 employees is studied at Beryl Springs Infrastructure Ltd. (50% of total
population)
DATA COLLECTION: The study is carried on by using both the primary and
secondary data.
i PRIMARY DATA: Primary source data refers to the first hand data, which is
collected directly from the respondents. The source of primary data in the research is
1. Questionnaires
2 Interviews
3 Observations
ii Secondary Data : Secondary data refers to the second hand data which is not
collected directly from the respondents. Source of secondary data are:
1 Internet
2 Books
3 Company website
4 Records
5 HR manual
Data Analysis and interpretation:
Data analysis and interpretation is done through percentile method, The data is analyzed
using the Statistical techniques. In this Project Bar Diagrams and Pie charts have been
used to analyze the out comes of the Project study.
Scope of the Study
The study is conducted at Beryl Springs Infrastructure pvt ltd, Hyderabad with reference
to Training and Development. The study includes a sample size of 50 employees
belonging to middle level and high level. The sample includes executives, supervisors
and the employees working under them. The study is conducted for the year 2011. The
research will be helpful in understanding the current Training and Development programs
followed in the company.
CHAPTER - II
REVIEW OF LITERATURE
Introduction
Human resource management or personnel management is concerned with management
of people at work. People at work are the essential ingredient in every organization. the
way which people are recruited, developed and utilized by management largely
determined whether the organization will achieve its objects.
The effectiveness with which human resource are co-ordinates and utilized is
directly responsible for success of any organization. Managing HUMAN RESOURCE
effectively for the development of the organization is considered as HUMAN
RESOURCE MANAGEMENT
DEFINITION:
Organization and individual should develop and progress simultaneously for their
survival and attainment of mutual goals. So every modern management has to develop
the organization through human resources development. Employee training is the
important sub-system of human resources development. Employee training is a
specialized function and is one of the fundamental operative functions for human
resources management.
MEANING
After an employee is selected, placed and introduced him or she must be provided
with training facilities; Training is the act of increasing the knowledge and skill of an
employee for doing a particular job. Training is a
short-term educational process and utilizing a systematic and organized procedure by
which employees learn technical knowledge and sills for a definite purpose; Dale S.
Beach defines the training as . The organized procedure by which people learn
knowledge and skill for a definite purpose
In other words training improves, changes, moulds the employees knowledge skill,
behavior, aptitude, and attitude toward the requirements of the job and organization
training refers to the teaching and learning activities carried on for the primary purpose of
helping members of an organization, to acquire and apply the knowledge, skills, abilities
and attitudes needed by a particular hob and organization
Thus, training bridges the differences between job requirements and employees
present specifications.
Area: Training
Content: Technical skills and knowledge
Purpose: Specific job-related
Duration: Short-term
For whom: Mostly technical and non-managerial
Personnel
Orientation: Application
Emphasis: Technical
Learning: On-the-job and off-the-job
Scope: Specific tasks
Payment: Trainee is paid to learn
IMPORTANCE OF TRAINING
BENEFITS OF TRAINING
Factors Purposes
Organizational
Complexity
Human Relations
Preparation for Higher
Level Job
Top Management
Support
Learning Principles
Improved Morale
Personnel Function
TRAINING OBJECTIVES:
Generally line managers ask the personnel manager to formulate the training policies.
The Personnel Manager formulates the following training objectives in keeping with
Companys goals and objectives:
To prepare the employee both new and old to meet the present as well as the
changing requirements of the job and the organization
To prevent obsolescence
To impart the new entrants the basic knowledge and skill they need for an
intelligent performance of definite job.
To prepare employees for higher level tasks
To assist employees to function more effectively In their present positions by
exposing them to the latest concepts, information and techniques and developing
the skills they will need in their particular fields.
To build up a second line of competent officers and prepare them to occupy more
responsibilities positions.
To develop the potentialities of people for the next level job
To ensure smooth and efficient working of a department
To ensure economical output of required quality
To promote individual and collective morale, a sense of responsibility cooperative
attitudes and good relationships.
Training needs are identified on the basis of organizational analysis, job analysis
and man analysis. Training programmed, training methods and course content are to be
planned on the basis of training needs. Training needs are those aspects necessary to
perform the job in an organization in which employee is lacking attitude/aptitude,
knowledge, a skill: Training Needs = Job and organizational requirement - Employee
specifications Training needs can be identified through identifying the organizational
needs based on
1.Organizational Analysis:
2. Departmental Analysis:
3. Job/Role Analysis:
This includes study of jobs/roles, design of jobs due to Changes, job enlargement,
and job enrichment etc.
4. Manpower Analysis:
Individual strengths and weakness in the areas of job Knowledge, skills, etc.
ASSESSMENT METHODS
TRAINING METHODS
---------------------------------------------------------------------------------------
-Vestibule
training
-Job rotation -Role
Playing
-Coaching -Lecture
methods
-Job instruction -Conference
of
-Committee Assignments
Discussion
TRAINING METHODS
1. JOB ROTATION:
This type of training involves the movement of the trainee from one job to
another. The trainee receives job knowledge and gains experience from his
supervisor or trainer in each of the different job assignments. Though this
method of training is common in training managers for general management
positions, trainee can also be rotated from job to job in workshop jobs. This
method gives an opportunity to the trainee to understand the problems of
employees on other jobs and respect them.
2. COACHING:
This method is also known as training through step by step. Under knowledge and
skills and allows him to do the job. The trainer appraises the performance of the trainee,
provides feedback information and corrects the trainee.
4. COMMITTEE ASSIGNMENTS:
Under the committee assignment, group of trainees are given and asked to solve an
actual organizational problem. The trainees solve the problem jointly. It develops
teamwork.
OFF-THE JOB METHOD
Under this method of training, trainee is separated from the job situation and his
attention is focused upon learning the material related to his future job performance since
the trainee is not distracted by job requirements, he can place his entire concentration on
learning the job rather than spending his time in performing it. There is an opportunity for
freedom of expression for trainee. Off-the-job training methods are as follows.
1. VESTIBULE TRAINING:
In this method, actual work conditions are simulated in a class room. Material,
files and equipment those are used in actual job performance are also used in training.
This type of training is commonly used for training personnel for clerical and semi-
skilled jobs. The duration of this training range from days to a few weeks. Theory can be
related to practice in this method.
2. ROLE-PLAYING:
3. LECTURE METHOD:
4. CONFERENCE OR DISCUSSION:
5. PROGRAMMED INSTRUCTION:
In recent years this method has become popular. The subject matter to be learned
is presented in a series of carefully planned sequential units. These units are arranged
from simple to more complex levels of instruction. The trainee goes through these units
by answering or filling the blanks. This method is expensive and time-consuming
THE TRAINING PROCEDURE:
Training Process
STEP 6: Follow-up.
The instructor must know about both the job to be taught and how to teach it. The
job must be divided into logical parts so that each can be taught at a proper time without
the trainee- losing plan. For each part one should have in mind the desired technique of
instruction, that is, whether a particular point is best taught by illustration, demonstration
or explanation.
As in interviewing, the fest step in training is to attempt to place the trainee and
ease. Most people are some what nervous when approaching an unfamiliar task. Through
the instructor may have executed this training procedure, many times he or she never
forgets its newness to the trainee. The quality of empathy is a mark of the good instructor.
This stage of the program is class hour teaching involving the following activities.
Planning the program.
Prepare the instructors outline.
Do not try to cover too much material.
Keeps the session moving along logically.
Discuss each item in depth.
Repeat, but in different words.
a. Take the material from standardized texts when it is available when the
standardized text is not available develop the program and course content based on group
approach. Group consists of employer skilled employees, supervisors, trade union leaders
and other familiar with job requirement. Group prepares teaching material.
b. Teach about the standard for the trainee like quality, waste or scrap, ability to
work without supervision, knowledge or procedure, safety rules human relation etc.
c. Take periodical progress of the trainee, and application into account. Planning
training session
d. There are various alternative ways of Presenting the operation, viz., explanation,
demonstration etc. An instructor mostly uses these methods of explanation. In addition
one may illustrate various points through the use of picture, charts, diagrams and other
training aids.
TRAINING AIDS:
4. FOLLOW UP:
The final step in most training procedures is that of follow-up. When people are
involved in any problem or procedure, it is unwise to assume that things are always
constant. Follow-up can be adapted to a variable reinforcement schedule as suggest in the
discussion of learning principles.
4. REACTION:
4. LEARING:
Training program, trainers ability and trainee- ability are evaluated on the job
basis of quality of content learned and time in which it is learned and learners
ability to use or apply, the content he learned.
4. JOB BEHAVIOUR:
This evaluation includes the manner and extent to which the trainee has
applied his learning to his job.
4. ORGANIZATION:
This evaluation measures the use of training, learning and change in the job
behavior of the organization in the form of increased productivity, quality, morale,
sales turnover and the like.
4. ULTIMATE VALUE:
PROBLEMS IN DEVELOPMENT:
Some of the common problems in development which are often repeated are
VISION:
We strongly believe that customer satisfaction is the most important factor that will
pave the way for growth in the chosen line of the activity of the Company.
- To play an active role in the Realty Sector in our country and create landmarks that
will add beauty to the environment.
- To ensure improvement in quality standards and meeting with customers
requirements in a changing environment.
- To make constant efforts to increase the wealth of the stake holders by following
high ethical standards.
MISSION:
Corporate Profile
The Beryl infrastructure is a dynamic, organization that is playing a pioneering
role in developing the infrastructure sectors in AP. Set up in 2009, the group today has a
presence and a turnover of Rs. 2 crores.
A Real Estate company with the implementation of various residential and commercial
projects. The company has developed several residential properties in AP and is currently
executing projects for high-end apartments and independent villas across Moinabad, Hyd.
Responsibilities:
Identify & acquire new lines for business growth
Identify projects (Acquisition / Bid route) that can significantly contribute to
Companys growth and is in-line with the overall business strategy of the
Company
Support engineering for obtaining various costs for the projects
Thorough expertise in Financial Engineering including taxation
Has thorough expertise in various policies, acts & regulations in regard to the
Industry
Identify various risks involved in Project development and also suggest mitigation
methods for the same
Other routine activities like Preparation of Budget for the BD team, reporting
activities etc.
Business development and promotions through partners and principals
Identifying customer segments and preparing business plans
Leading the team
Desired profile:
Should possess good influencing skills
Presentable, clarity in communication & objective driven
Good analytical skills where the incumbent understands the impact on
organization and systems
Leadership skills & team orientation
Creativity & Risk Aptitude
TRAINING PROCESS
IDENTIFICATION
END
NO
FORMAT YES
CONSOLIDATION
IF HOD
RECOMMEND
S
AGAIN
CALENDAR
EVALUATION
FEEDBACK
Beryl Springs Infrastructure Limiteds preeminent status not only stems from their
industry, but from their extra ordinary concern for people who power their endeavor, for
the environment and the society.
Training, thus has found favor with the upper echelons of the management for job
specific and overall development of its people.
1. Company goal
State-of-the-art plants and machinery, stringent quality control and total commitment to
customer satisfaction are the various areas marked for company excellence.
4. Training objectives
To prepare the employee both new and old to meet the present as well as the
changing requirements for the job and the organization.
To affect personality development through active participation in the training
programs.
To prepare employees for higher-level tasks by improving their skills.
To train employees for effective implementation of quality management system
and environment management system.
To protect obsolescence.
3. Need assessment
Training programs, training methods and course content are to be planned on the basis
of training needs. At BERYL SPRINGS the HRD department through the analysis of
performance appraisal does identification of training needs.
For the management and non-management staff self-appraisal is affected, where as for
the workmen performance appraisal is carried out quarterly in three stages. Training
needs are also assessed on the recommendation of the head of the respective department
and immediate supervisors.
After the training needs have been assessed, the next logical step is to design a suitable
training program. For that, the issues have to be taken care of.
I. Experienced operatives
A weeklong observation and work method correction shall be carried out under
the guidance of the supervisor. The best training faculty trains operator under the
supervision of the training in charge. Any correction required during the period will be
effected. She/he will be made very clear about dos and donts and about the job
description in the weekly induction program.
Their performance will be regularly monitored on day-to-day basis as he achieves
standard production levels.
The approved work shall be explained through part analysis method, to make the
operatives understand the right practice in a quick and easy manner.
After establishing the right method, the operatives performance is regularly
recorded, monitored measured and feedback is given in comparison with expected
standard performance.
Poor performance trainees will be retrained in order to bring to the normal phase.
The non-suitable trainees are transferred to a more suitable job.
After completion of 3 months an ability test is conducted to judge his work
method skills and performance.
After observing, if the result is satisfactory, the trainee will be given responsibility
at a lower level assessment (i.e.30%)
His/Her performance shall be reviewed after 6 months and this information
regarding his performance shall be an input for increment.
After one year the feedback is obtained regarding overall performance and if it is
satisfactory he/she will be treated as an experienced operative.
Like:
Time management
Purchase management in the new millennium
Prevention of chemical accidents
Industrial energy saving equipment
Energy audit and efficiency improvement
Manage leadership in the twenty-first century.
SPRINGS and thus safety programs on fire fighting and emergency procedures
are conducted regularly to safeguard company property and for personal safety.
5. Evaluation of training:
Feedback forms are given to the participants immediately after the programs
to assess the quality, content and reception of the training conducted. For certain
Programs like QC and 5s short tests are administrated to judge how much the
participants grasped. Besides actively organizing training programs, the company also
encourages the employees to enroll higher education. For example, a diploma holder
is encouraged to pursue a B.Tech degree. Also, a person with a diploma and work
experience can directly be admitted to the third year of B.Tech at the state university.