Network support engineer job responsibilities:

As a network support engineer, youll be responsible for maintaining the systems

that allow organisations to function and communicate, both internally and
externally, on a daily basis.

Depending on your level of responsibility, tasks may include upgrading the

companys communications infrastructure or installing a new system. Specific
projects will vary depending on the sector and type of business you work for. For
example, in a call centre you might install a new call handling system, whereas for
a bank you could be providing an improved ATM network.

Regardless of the type of business, as a network support engineer you'll be

responsible for designing, installing and maintaining the communications, file
sharing and general IT resources used by the organisation.

Its your job to ensure internal networks have the capacity to meet business
demands. This can include making sure everyone can log onto the system without it
crashing or making sure the network has the capacity to carry multimedia files
(certain businesses, such as architects' offices, rely on this in order to function
efficiently).

The typical daily tasks of a network support engineer include:

Installing new software

Installing new hardware (servers, printers, computer workstations, etc.)
Setting up user accounts, permissions and passwords
Overseeing security of all systems,installing antivirus protection
Fixing network faults
Network maintenance
Technical support for people using the network
Training staff on new systems
Day to day admin and monitoring of network use
Planning future improvements, suggesting IT solutions to business problems
Making sure all IT meets industry standards
Supervising helpdesk staff