Project4

Duration95 minutes
Situation: You are working in a software industry and a project has been initiated by your sponsor. You
are authorized as a project manager for the project. The project is about developing a telecom
application for billing purpose. It is for an external customer who is a telecom service provider. As part
of the planning, you look into the quality related aspects. The application shouldnt have more than five
defects and from the project specifications point of view the SPI & CPI should be 1+/-10%.

A. From the planning perspective, develop the following:

a. Two sample subsidiary plans that are the output of a plan quality management process
b. Two important documents that are the output of this process.30 minutes

The development team develops the application as part of the execution and hands it over to the testing
team. The testing team detects many defects during the monitoring and controlling phases. The defects
are an outcome of lack of requirement understanding, inadequate developer skills, incomplete code
coverage of unit test cases, and lack of good application designing, which is architecting. The team uses
different tools to find the measurements and causes of the defects.

B. Name the seven basic quality tools which are used under control quality process and briefly
describe them.30 minutes
C. For the required SPI measurement draw the control chart. Here the specification limits are +/-
20%--10 minutes

The testing team reports the following defects against each category:

Category Defects
Requirements understanding 22
Skill 35
Unit testing 42
Architecting 12

D. For the above table plot the 80/20 rule chart.15 minutes

The Development team recommends corrective actions and raises a change request. CCB approves it
and the team implements the corrective actions. The testing team does not find any defect during the
quality control process. What is the main output of this process which will enable them to close the
project? Write the flow from control quality to close project process.15 minutes