Customer Case Study:

SMRT Corporation Ltd (SMRT)

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 Customer Case Study

Profile

SMRT Corporation Ltd (SMRT) is Singapores first

and leading multi-modal public transport operator.
In Singapore, our safe, reliable and comprehensive
SMRT Corporation Ltd, transport network comprises an extensive mass
251 North Bridge Road, rapid transit and light rail system that connects
Singapore 179102 seamlessly with our island-wide bus and taxi
www.smrt.com.sg operations.

Industry: Our non-fare business oers operations and

maintenance services, as well as rail engineering
Transportation
consultancy and project management expertise
both in Singapore and abroad. Our media and
Annual Revenue: proper ty management arms leverage the
S$1,235.5 million (FY2015, ending commercial and media spaces within and beyond
31 Mar 2015) our network and oer lifestyle convenience. We
have a strong reputation as a progressive
organisation, distinguished by our sound corporate
governance, commitment to sustainable
development and corporate social responsibility.

SMRT was established in 1987 and listed on the

Singapore Exchange in July 2000.

Business Requirements

To lower the risk of fraud by enforcing Segregation of Duties and exercising user access
review.
To have a more ecient audit environment for both auditors and auditees.
To reduce the turnaround time for access-related requests.
To reduce the manpower eort required in managing accounts lifecycle.
To provide end users with self-help functions.

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Customer Case Study

Deep Identity Solutions

Deep Identitys solutions implemented in SMRT:

Identity Audit & Compliance Manager (Deep IACM)
Identity Manager (Deep IM)
Privileged Identity Manager (Deep PIM)
Data Governance Manager (Deep DGM)

Business Benefits

Deep Identitys solutions provide SMRT with:

A configurable Segregation of Duty (SoD) manager to help identify and manage the SoD rules
across and within applications.
A systematic mechanism for User Access Review/Attestation of Access Rights.
A complete visibility into access privileges, facilitating adherence to key identity audit and
compliance across all applications, including in-house applications.
In-built, configurable workflows that will streamline processes pertaining to access-related
requests.
A lifecycle management mechanism that will automate the provisioning & de-provisioning of
various system accounts that exist in their environment.
A synchronisation mechanism that will update users attributes at dierent applications.
An Active Directory (AD) group management mechanism that will allow end users to manage AD
groups from Deep Identitys web portal.

Why Deep Identity

Deep Identitys solutions meet our requirements and can be integrated with our IT systems.
Their solutions lower administrative costs, oer flexible operations support, enhance system
security and is assessed to result in an overall improved user experience.

Copyright 2016 Deep Identity.

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All rights reserved. OCT 2016