You are on page 1of 20

3G Alarms & Solutions

ALARM 1: Synchronization (RBS)

ALARM 2: Device_AntennaSystemProblem

ALARM 3: Loss of Cell Delineation

ALARM 4: Carrier_RXDiversityLost

ALARM 5: Device_AntennaSystemProblem or TmaDevice_AntennaSystemProblem

ALARM 6: Carrier_RejectSignalFromHardware

ALARM 7: RuDeviceGroup_GeneralHWError

ALARM 8: Device_ExternalUnitFailure

ALARM 9: ExternalTma_LnaFailureBranchA

ALARM 10: Nbap (in RNC) OR Equipment for RUDeviceGroup (in RBS)

ALARM 11: Carrier_UL_GainProblem

ALARM 12: Carrier_UL_GainTruncated

ALARM 13: AuxPlugInUnit_PiuConnectionLost

ALARM 14: Tma_LnaFailure

ALARM 15: CLU_LossofMain

ALARM 16: FCU_DeviceGroup_NumberofHWEntitiesMismatch

ALARM 17: FCU_DeviceGroup_FanFailure

ALARM 18: RXDiversityLoss

ALARM 19: CarrierReject

ALARM 20: IMAGroupInsufficientLinks

ALARM 21: PSUDeviceGroup_GeneralSWError

ALARM 22: Carrier_SingalNotReceivedWithinTime

ALARM 23: Bfu_BatteryChargingFailure

ALARM 24: UtranCell_NbapMessageFailure (in RNC)

ALARM 25: UtranCell_NbapMessagefailure (RNC)

ALARM 26: RBS_LocalCellnotAdded (RNC) or NBapMessageFailure (RNC)

ALARM 27: UtranCell_InternalResourceUnavailable or


UtranCell_NbapMessageFailure

Go to Top Page 1
ALARM 28: Antenna alarms pointing to one sector

ALARM 29: ExternalTMA_degraded/Failed

ALARM 30: Carrier Diversity Failed/Degraded

ALARM 31: IMA UNUSABLE

ALARM 32: Carrier_ULGainTruncated

ALARM 33: Loss of Tracking & Loss of Synch Reference Redundancy

ALARM 34: Switch Core Fault or PsDevice_LossOfMains

ALARM 35: Exceeded Maximum limit

ALARM 36: Node Status Analyzer doesnt open

ALARM 37: RfCable_Disconnected equipment_malfunction

ALARM 38: loss_of_signal

ALARM 39: TU Synch Reference Loss of Signal loss_of_signal

ALARM 40:
AuxPlugInUnit_NewAuxiliaryUnitDetectedNotCorrespondingToTheDefinedConfigurati
on

ALARM 1: Synchronization (RBS)

Mostly synchronization alarms are one of the following

Loss of Tracking

TU Synch Reference Loss of Signal

PDH Loss of Signal or PDH Loss of Frame or only Loss of Signal or Loss of
Frame

In most cases, the node lost one of the synchronization references and the
node needs to be resynched

TU Synch Reference Loss of Signal: TUB or CBU doesnt get the signal

check the input port, cables, boards themselves

Loss of Tracking: Node is not in locked mode but in holdover mode

"resetLossOfTracking" on Sync MO (use LDN of pp1 and pp2 which are the sync

references
Go to Top Page 2
PDH Loss of Signal/Frame or Loss of Signal/Frame: ET doesnt detect the
signal

check port, cables, board (put cable between Tx and Rx on the ET), if
everything is ok, then remove this port from the sync reference

ALARM 2: Device_AntennaSystemProblem

Use the following RBS command:

Moshell <rbs>
lt antennabranch
get antennabranch antennaSupervisionThreshold
lt tma
get tma power

In the RBS there is feature to measure the VSWR (Voltage Standing Wave
Ratio). In simple words, the VSWR is a measure of the reflection in the RF
path caused by faulty equipment between the RBS and the Antenna. In case of
non-TMA sites, the RBS has another feature call DC resistance. See the
following table to see which features are used for the US market.

Table: Valid for FU12 19 and FU12 08, - = not supported

Configuration/Supervision
Feeder Power Supply SV
DC Antenna SV
VSWR Antenna SV
TMA SV

A
B
A
B

1. Only antenna
No
No
Yes
Yes
-
No

2. RET/RIU, no ASC/TMA
Yes, branch A
No
Yes
Yes
-
No

Go to Top Page 3
3.TMA, external power supply
No
No

No
Yes
-
No

4. TMA, power supply by FU/AIU


Yes
No
No
Yes
-
Yes

5. ASC
Yes
No
No
No
-
No

Note: Observe that when TMA is defined Branch B has NO supervision.

If the antennasupervisionthreshold is not set correctly (general value is 49)


then we see this alarm. The formula for the different types of supervision is
in MOP and given below as well:

The threshold value 0 means that the supervision is turned off.

In this case ask the ASP to put dummy loads on the RBS to eliminate alarms
with the Antenna.

Set the AntennaSupervision Threshold in Branch B to 0 for all the sectors to


get rid of this alarm.

This is because the feeder cable is shared by the 1900 and the 850, and the
1900 powers the TMA (15V) through the jumper cables thus interfering with the
850 branch B antenna supervision readings (tests for DC resistance)
triggering the alarm.

Go to Top Page 4
ALARM 3: Loss of Cell Delineation

This can happen for the IMA link or the separate E1

check status of E1s, their cross connection, configuration

check the link performance (ES and SES) on E1PhysPathTerm for that link, if
the numbers are increasing, then the network is not stable, if it is not
increasing, then there might be a HW issue (ET board)

ET port might be hanging, thus restart the port

ALARM 4: Carrier_RXDiversityLost

This alarm will cause a degraded carrier

check whether the RU or FU is locked

if connection is ok, try to restart the port for that sector "lhsh 001200/xxx
restart"

might be combined with antenna alarm (AiDevice_AntennaSystemProblem or


TmaDevice_AntennaSystemProblem)

ALARM 5: Device_AntennaSystemProblem or TmaDevice_AntennaSystemProblem

Which alarm shows up depends on whether the antenna is connected to a TMA

check the antenna, jumper cables, cable connections visually and also by
swapping them among the sectors and see whether alarm moves

check FU

check the value of the supervision parameter (should be 49, but if set to 0
no alarm is reported)

restart the RU

ALARM 6: Carrier_RejectSignalFromHardware

This alarm is issued from several HW, mainly RU, TXboard and RRU

insert new HW

if this doesnt help reboot the RBS (there has been a CSR which requires
reboot)

Go to Top Page 5
ALARM 7: RuDeviceGroup_GeneralHWError

This alarm indicates problems with the component (written at beginning of


alarm, in this case RU)

restart RU port, restart whole RU board

if doesnt help, replace RU Cable between RU and FU disconnected - Plug back


in and restart boards with restart aux unit command

ALARM 8: Device_ExternalUnitFailure

This alarm appears if the feeder or jumper cable is connected incorrectly or


damaged or the TMA can be faulty

check the antenna, jumper cables, cable connections visually and also by
swapping them among the sectors and see whether alarm moves

check the TMA

ALARM 9: ExternalTma_LnaFailureBranchA

This alarm comes up when the two transistors amplifying the RF signals in the
TMA fail. The cell can still carry traffic as long as branch B is working,
however, the RX might be degraded.

=> run script to modify the TMA parameters

Make sure the currentHighLimA TMA parameter is set to 180 just like the
currentHighLimB.

ALARM 10: Nbap (in RNC) OR Equipment for RUDeviceGroup (in RBS)

Check with Moshell the equipment view for the RBS

Restart the specific RU/FU in RBS Subrack

ALARM 11: Carrier_UL_GainProblem

Check attenuation , RBS needs one of each, DPCL, TPA, TR

ALARM 12: Carrier_UL_GainTruncated

Check whether feeder loss is outside the acceptable range (max is 6db)

Check power

Are RU boards steady

Go to Top Page 6
ALARM 13: AuxPlugInUnit_PiuConnectionLost

Piu powered off? Cable problem?

FU/RU? => Check "cabx"

EC BUS disconnected

Power to FCU was cut

ALARM 14: Tma_LnaFailure

Check voltage (what TMA gives out),

if too low => check FU (bad or short circuit) => restart FU

if 0 => check if internalpower is set to yes (in ExternalTma MO)

check current (what antenna pulls out) => c heck if also AiDevice (antenna)
alarm

ALARM 15: CLU_LossofMain

Lost power, node is in backup mode

ALARM 16: FCU_DeviceGroup_NumberofHWEntitiesMismatch

Was HW replaced? It then might have a different revision => restart


PluginunitMO for that piece

ALARM 17: FCU_DeviceGroup_FanFailure

1 FCU has fan, if enabled and unlocked, restart it

ALARM 18: RXDiversityLoss

Check if FU Is locked or the RX cable has been pulled out

ALARM 19: CarrierReject

If HSDPA is enabled, disable it, the alarm will then go away

ALARM 20: IMAGroupInsufficientLinks

IMAGroupInsufficientLinksatFarEnd

IMA is usually disabled, but IMA link is enabled

=> delete/recreate IMA, if that doesnt help,

=> or lock the active board (force it to go over to the redundant one),
unlock after (so it goes back)

=> or reset the processor on board


Go to Top Page 7
ALARM 21: PSUDeviceGroup_GeneralSWError

restart PSUDeviceGroup

ALARM 22: Carrier_SingalNotReceivedWithinTime

i.e. Sector=1, Carrier=1

=> is TXboard up?

=> disable HSDPA, txdevicegroup on slot 10

ALARM 23: Bfu_BatteryChargingFailure

check voltage on battery, should be around 50V, if not "acc restartAuxUnit


AuxPlugInUnit" (from PS1)

ALARM 24: UtranCell_NbapMessageFailure (in RNC)

AIDevice_ExternalUnitFailure + CarrierRejectSignalFromHW (in RBS)

Check if antenna feeder is too low

Check FU

ALARM 25: UtranCell_NbapMessagefailure (RNC)

Ai_Device_ExternalUnitFailure (RBS, equipment malfunction, FU aidevice=1)

Carrier_RejectSignalFromHardware (RBS)

In RBS t&e: antennafeeder low/high

turn off TMA power

ALARM 26: RBS_LocalCellnotAdded (RNC) or NBapMessageFailure (RNC)

RBS has no alarms

cells are disabled, in RBS, txboard is down

ALARM 27: UtranCell_InternalResourceUnavailable or


UtranCell_NbapMessageFailure

workaround to reload the module where the RBS is

The module can be found in the properties of the RBS in EMAS under iub_links
in the Radio Network view.

Or it can be found using Moshell on the RNC

>pr iublink
Go to Top Page 8
Find the RBS in the list and do a get on it.

ALARM 28:Antenna alarms pointing to one sector

To segregate whether the fault is in the feeder cable or the hardware, we


need to swap the feeder cable on FU from one sector to another and see if the
fault moves too. If Yes, then its definitely a fault in the Feeder cable. If
not, then the fault should be in the FU board and it should be replaced.

ALARM 29: ExternalTMA_degraded/Failed

Moshell <rbs>
cabx
# The cabx printout has PORT information at the end.
# For a 3 sector site there are 6 PORT information. One line for
# RU and FU devices (3 RU+3FU).

The printout shows the port, for example,

====================================

SMN APN PORT BOARD

====================================

0 12 port_0_dev_8 RU22

0 12 port_0_dev_8 FU

0 12 port_4_dev_9 RU22

0 12 port_4_dev_9 FU

0 12 port_8_dev_10 RU22

0 12 port_8_dev_10 FU

------------------------------------

lhsh 001200/port_x_dev_yy fui get devstat


# get port information from cabx

Ensure that the devstat printout from above has ~16000mV for each sector and
the current is between 50mA-200mA, if and only if the site has TMAs defined
and is being powered by the UMTS RBS (MO:externalTMA,
Attribute:internalpower).

Each RBS in the US market, has threshold when this alarm is generated. These
thresholds are input into the RBS using scripts. The thresholds vary for
single band TMAs and dual band TMAs. Make sure that the right threshold is
set for the type of TMA.

acc SystemConstants=1 writeConst

Go to Top Page 9
y

300

00001

acc SystemConstants=1 writeConst

301

135

acc SystemConstants=1 writeConst

302

270

acc SystemConstants=1 writeConst

303

135

acc SystemConstants=1 writeConst

304

270

ALARM 30: Carrier Diversity Failed/Degraded

In the RBS antenna branch A is TX/RX while branch B is RX only. Hence there
are two RX paths (RX diversity). The RBS monitors the two RX paths and
compares the signal received from both of these paths. If there is
significant "mismatch" between these paths (like TMA failure on branch B.
Remember branch B has no supervision) then this alarm is generated.

This alarm is suppressed if there is a higher priority alarm such as the


AI_Device_antenna_system_problem. Give lgar command in moshell to see if this
alarm was raised and suppressed.

ALARM 31: IMA UNUSABLE

Alarms on RBS

Symptom:
Go to Top Page 10
Warn IMA Link Reception Unusable at Far End remote_node_transmission_error
ImaGroup=1-1-ima1,ImaLink=3
Warn IMA Link Reception Unusable at Far End remote_node_transmission_error
ImaGroup=1-1-ima1,ImaLink=4
Warn IMA Link Transmit Unusable at Far End remote_node_transmission_error
ImaGroup=1-1-ima1,ImaLink=3
Warn IMA Link Transmit Unusable at Far End remote_node_transmission_error
ImaGroup=1-1-ima1,ImaLink=4
Warn Remote Defect Indication on IMA Link remote_node_transmission_error
ImaGroup=1-1-ima1,ImaLink=3
Warn Remote Defect Indication on IMA Link remote_node_transmission_error
ImaGroup=1-1-ima1,ImaLink=4

Solution:

Make a cv on the RBS and cold restart RBS to clear alarms for imalink=3 and
imalink=4.

cvms <cv name> <user> <comment>

acc 0 restart

ALARM 32: Carrier_ULGainTruncated

Symptoms

The RBS sectors which have long feeder cables with feeder loss bigger than
6db get alarm Carrier_ULGainTruncated, Bad Coverage on UE

The parameter ulfeederAtteunation should be set according to the actual


feeder length, even if the feeder attenuation is greater than 6db.

The problem occurs at sites with feeder losses bigger than 6dB and it is the
entered feeder loss value that triggers this alarm.
The alarm doesn't point out a real error (except in the case that the
operator enters a value that are bigger than 6dB by mistake), its more of an
information that the feeder are large and performance can get degraded with
large feeder losses.

REMEDY:

This is a warning alarm issued when the UL amplification internally in the


RBS cannot compensate for the attenuation in the Antenna Feeder Cable.
Optimal sensitivity is no longer obtained.

Nothing in the RBS changes state because of this situation and trafic
handling continues. The external attenuation, that is the combination of the
gain of the TMA and the UL Attenuation of the Antenna Feeder
(AntFeederCable), is larger than what the Low Noice Amplifier (LNA) on the FU
can compensate for. When that situation arise, the alarm
Carrier_ULGainTruncated is issued.

Accept the presence of the warning alarm. The ulAttenuation of


AntennaFeederCable shall not be changed to a false value, as that impacts the
power measurements.

Go to Top Page 11
In most of the cases this alarm will be planned to be removed in a later sw
revision on the RBS.

ALARM 33: Loss of Tracking & Loss of Synch Reference Redundancy

RBS> alt

1969-12-31 21:44:18 M Loss of Tracking replaceable_unit_problem


Synchronization=1

1969-12-31 21:45:18 w Loss of Synch Reference Redundancy


replaceable_unit_problem Synchronization=1

RBS> lpr sync

=============================================================================
=====

Proxy MO

=============================================================================
=====

102 Equipment=1,Subrack=1,Slot=1,PlugInUnit=1,Cbu=1,TimingUnit=1,TuSyncRef=1

1035 TransportNetwork=1,Synchronization=1

1102 NodeBFunction=1,RBSxxxSynchronization=1

1164 NodeBFunction=1,Iub=RBS,NodeSynchTp=1

RBS> get 1035

==============================================================

1035 TransportNetwork=1,Synchronization=1

==============================================================

SynchronizationId 1

degradationIsFault 0 (degrNotFault)

syncRefActivity i[8] = 1 2 1 1 1 1 1 1

syncRefPriority i[8] = 1 2 0 0 0 0 0 0

syncRefStatus i[8] = 2 3 0 0 0 0 0 0

syncReference [8] =

>>> syncReference =
Equipment=1,Subrack=1,Slot=1,PlugInUnit=1,Cbu=1,Etmc1=1,E1PhysPathTerm=pp1

Go to Top Page 12
>>> syncReference =
Equipment=1,Subrack=1,Slot=1,PlugInUnit=1,Cbu=1,Etmc1=1,E1PhysPathTerm=pp2

>>> syncReference =

>>> syncReference =

>>> syncReference =

>>> syncReference =

>>> syncReference =

>>> syncReference =

systemClockA 2 (lockedMode)

systemClockB 7 (notApplicable)

systemClockRedundancy 0 (SYSTEM_CLOCK_USERS_USE_PLANE_A)

userLabel

=============================================================================
=====

Total: 1 MOs

RBS> acl 1035

=============================================================================
=====

Proxy MO Action Nr of Params

=============================================================================
=====

1035 Synchronization=1 addSyncRefResource 2

1035 Synchronization=1 changeSyncRefPriority 2

1035 Synchronization=1 removeSyncRefResource 1

1035 Synchronization=1 resetLossOfTracking 1

=============================================================================
=====

RBS> acc 1035 resetLossOfTracking

=============================================================================
=====

1035 TransportNetwork=1,Synchronization=1

Go to Top Page 13
=============================================================================
=====

Are you Sure [y/n] ? y

=============================================================================
=====

Proxy MO Action Nr of Params

=============================================================================
=====

1035 Synchronization=1 resetLossOfTracking 1

Parameter 1 of 1, syncReference (moRef-ManagedObject):

Enter mo LDN:
Equipment=1,Subrack=1,Slot=1,PlugInUnit=1,Cbu=1,Etmc1=1,E1PhysPathTerm=pp1

>>> Return value = null

=============================================================================
=====Total: 1 MOs attempted, 1 MOs actioned

RBS> acc 1035 resetLossOfTracking

=============================================================================
=====1035 TransportNetwork=1,Synchronization=1

=============================================================================
=====

Are you Sure [y/n] ? y

=============================================================================
=====

Proxy MO Action Nr of Params

=============================================================================
=====

1035 Synchronization=1 resetLossOfTracking 1

Parameter 1 of 1, syncReference (moRef-ManagedObject):

Enter mo LDN:
Equipment=1,Subrack=1,Slot=1,PlugInUnit=1,Cbu=1,Etmc1=1,E1PhysPathTerm=pp2

>>> Return value = null

=============================================================================
=====

Total: 1 MOs attempted, 1 MOs actioned

Go to Top Page 14
RBS> alt

Alarm should be gone.

ALARM 34: Switch Core Fault or PsDevice_LossOfMains

Several ASPs lock sectors on their end. However, when they do so, some of
them will block other components by chance. This will throw alarms such as
the ones mentions above.

Switch Core Fault: they blocked one of the redundancy slots.

PsDevice_LossOfMains: they tampered with the PCU.

ALARM 35: RbsLocalCell_ConfiguredLimitExceedsLicensedLimit unavailable

The cell range isnt set prorerly.

Block the cells on the RNC

On the RBS, set the cell range with command set cell cellrange 35000

For e.g

RBS> alt

Starting to retrieve active alarms

Nr of active alarms are: 23

=============================================================================
=======================================

Date & Time (Local) S Specific Problem MO (Cause/AdditionalInfo)

=============================================================================
=======================================

2012-08-08 16:40:39 m Emergency Unlock of Software Licensing Licensing=1


(Emergency state is activated)

2012-08-08 16:40:40 C License Key File Fault Licensing=1 (No license key file
installed.)

2012-08-15 09:35:59 M EulForLargeRbsConfigLicenseNotValid NodeBFunction=1


(unavailable)

2012-08-15 09:35:59 M NodeBFunction_16QamLicenseNotValid NodeBFunction=1


(unavailable)

2012-08-15 09:35:59 M RbsLocalCell_MaxNumEulUsersExceedsLicensedLimit


RbsLocalCell=S3C1 (unavailable)

2012-08-15 09:35:59 M NodeBFunction_HsdpaFlexibleSchedulerLicenseNotValid


NodeBFunction=1 (unavailable)
Go to Top Page 15
2012-08-15 09:35:59 M RbsLocalCell_MaxNumHsdpaUsersExceedsLicensedLimit
RbsLocalCell=S2C1 (unavailable)

2012-08-15 09:35:59 M RbsLocalCell_MaxNumHsdpaUsersExceedsLicensedLimit


RbsLocalCell=S1C1 (unavailable)

2012-08-15 09:35:59 M RbsLocalCell_MaxNumHsPdschCodesExceedsLicensedLimit


RbsLocalCell=S3C1 (unavailable)

2012-08-15 09:35:59 M RbsLocalCell_MaxNumHsPdschCodesExceedsLicensedLimit


RbsLocalCell=S2C1 (unavailable)

2012-08-15 09:35:59 M RbsLocalCell_MaxNumHsPdschCodesExceedsLicensedLimit


RbsLocalCell=S1C1 (unavailable)

2012-08-15 09:35:59 M RbsLocalCell_MaxNumEulUsersExceedsLicensedLimit


RbsLocalCell=S2C1 (unavailable)

2012-08-15 09:35:59 M NodeBFunction_HsdpaDynamicCodeAllocationLicenseNotValid


NodeBFunction=1 (unavailable)

2012-08-15 09:35:59 M NodeBFunction_DlPowerControlEulLicenseNotValid


NodeBFunction=1 (unavailable)

2012-08-15 09:35:59 M RbsLocalCell_MaxNumEulUsersExceedsLicensedLimit


RbsLocalCell=S1C1 (unavailable)

2012-08-15 09:35:59 M
NodeBFunction_HsdpaImprovedLinkAdaptationLicenseNotValid NodeBFunction=1
(unavailable)

2012-08-15 09:35:59 M RbsLocalCell_MaxNumHsdpaUsersExceedsLicensedLimit


RbsLocalCell=S3C1 (unavailable)

2012-08-15 09:35:59 M EnhUeDrxLicenseNotValid NodeBFunction=1 (unavailable)

2012-08-15 09:35:59 M NodeBFunction_EnhancedLayer2LicenseNotValid


NodeBFunction=1 (unavailable)

2012-08-15 09:35:59 M HsFachLicenseNotValid NodeBFunction=1 (unavailable)

2012-08-15 09:35:59 M NodeBFunction_HsdpaIncrementalRedundancyLicenseNotValid


NodeBFunction=1 (unavailable)

2012-08-15 09:35:59 M IncrNumHsCodesLicenseNotValid NodeBFunction=1


(unavailable)

2012-08-15 09:35:59 M NodeBFunction_64QamLicenseNotValid NodeBFunction=1


(unavailable)

>>> Total: 23 Alarms (1 Critical, 21 Major)

About :

When there is a total power outage to the node, it will roll its time stamp
back to the original timestamp which is of the year 1970. The license keys,
Go to Top Page 16
however, has a valid date of the date when it was ordered, which usually is
recent. And as a result the licence keys become invalid. Symptoms will be
that there are many licence keys alarms and the node will stop carrying
traffic.

Conditions :

:
Node not carrying traffic

Timestamp shows date like this 01-01-1970 (most of the cases)

Cold restart will not help to set the time correctly.

PROCEDURE:

:
Activate emergency unlock keys on the licenses

Set the node to the correct recent timestamp. Refer to the RNC for correct
timestamp.

Alarm would be gone.

: ::
: ::
ALARM 36: Node Status Analyzer doesnt open

If you get the following error when opening "NODE STATUS ANALYZER" to view
cell activity remotely:

"mismatch: struct IDL:Configuration/DataTypes/UndefinedValue:1.0


UndefinedValue{long dummy} != string[0] vmcid: 0x0 minor code: 0
completed: No

Please run the Iub consistency report on the RNC.

How to open NODE STATUS ANALYZER:

In WCDMA RAN Explorer, Select the RBSRight click on itGo to "Tools"Select


"Node Status Analyzer"

How to run the Iub consistency report:

In WCDMA RAN Explorer, Select the RNC that RBS belongs toRight click on
itGo to "Consistency"Select "IUB Consistency Report"

# The cabx printout has PORT information at the end.# For a 3 sector site
there are 6 PORT information. One line for# RU and FU devices (3 RU+3FU).
# The cabx printout has PORT information at the end.# For a 3 sector site
there are 6 PORT information. One line for# RU and FU devices (3 RU+3FU).#
The cabx printout has PORT information at the end.# For a 3 sector site there
are 6 PORT information. One line for# RU and FU devices (3 RU+3FU).
Go to Top Page 17
ALARM 37: RfCable_Disconnected equipment_malfunction

Due to the TX plugin from FU board being disconnected.

Plug it back in.

A restart of the plugin unit may be required to eliminate the alarm.

ALARM 38: loss_of_signal

ET 1-2 connector pulled out

ALARM 39: TU Synch Reference Loss of Signal loss_of_signal

TU Synch Reference Loss of Signal loss_of_signal

Probable cause: TimingUnit=1,TuSyncRef=1 is unlocked but disabled.

Solution: Lock the TimingUnit=1,TuSyncRef=1 so that it is locked and


disabled.

RBSXXXX> alt

Starting to retrieve active alarms

Nr of active alarms are: 1

=============================================================================
===================

Date & Time (Local) S Specific Problem Cause Mo-Reference

=============================================================================
===================

2007-09-20 01:33:03 M TU Synch Reference Loss of Signal loss_of_signal


Subrack=1,Slot=1,PlugInUnit=1,Cbu=1,TimingUnit=1,TuSyncRef=1

>>> Total: 1 Alarms (0 Critical, 1 Major)

When u see this alarm, do a lst on TimingUnit=1,TuSyncRef=1:

RBSXXXX> lst TimingUnit=1,TuSyncRef=1

Go to Top Page 18
=============================================================================
======

Proxy Adm State Op. State MO

=============================================================================
======

136 1 (UNLOCKED) 0 (DISABLED)


Equipment=1,Subrack=1,Slot=1,PlugInUnit=1,Cbu=1,TimingUnit=1,TuSyncRef=1

=============================================================================
======

Total: 1 MOs

If it is unlocked like in the above state, than that is the cause of the
alarm, the reson of the alarm is that the RBS are getting their
synchronisation signal from the E1s and not from the timing unit by gps. So
if this mo is unlocked it is expecting a sync signal that it is not getting
so it thinks that the source of sync just droped and it lost the signal,
hence the alarm.

Lock that MO and the alarm should clear.

RBSXXXX> lbl 136

=============================================================================
======

Proxy Adm State Op. State MO

=============================================================================
======

136 0 (LOCKED) 0 (DISABLED)


Equipment=1,Subrack=1,Slot=1,PlugInUnit=1,Cbu=1,TimingUnit=1,TuSyncRef=1

=============================================================================
======

Total: 1 MOs

There should be no alarms left:

RBSXXXX> alt

Starting to retrieve active alarms

Nr of active alarms are: 0

=============================================================================
===================

Date & Time (Local) S Specific Problem Cause Mo-Reference

Go to Top Page 19
=============================================================================
===================

>>> Total: 0 Alarms (0 Critical, 0 Major)

TO finish, It is very important to create a cv and set it as startable.

ALARM 40:
AuxPlugInUnit_NewAuxiliaryUnitDetectedNotCorrespondingToTheDefinedConfigurati
on

While doing DUW integration for 6K series nodes we faces issues about sectors
not coming up in the node.

When you face such kind of alarm just ask your FE to follow the below steps
::

1. Ask FE to export & delete scripts while running the Cesar ftp on his
computer.

2. After that restart the DUW & RRUWs.

Note

:: When you export and delete that does not delete the CVs that were
previously created, it will re-create basic CVs again.

Alarms should be gone now.

Go to Top Page 20

You might also like