Pawan Kakar

ORGANISATION STUDY OF AIR
INTRODUCTION
AIR INFOTECH PVT LTD
All India Reporter is a legal publishing house established in the year 1914. It has its head office
in Nagpur. It publishes over 17 journals and various legal books. Being a parent company, AIR
has various associate companies, which is AIR InfoTech, AIRWEBWORLD, AIR Law
Academy, AIR InfoTech Services pvt Ltd., AIR Cafe.
All India Reporter pvt ltd has its PAN-INDIA presence with over 1 million subscribers for AIR
product line with the presence of offices and AIR Cafe in all the cities and leading metros like
Delhi, Mumbai, Kolkata, Chennai, Bangalore, Jaipur, Pune, and Ahmedabad.
The total no. of employees working with us is 600 and more.
AIR is available also on android mobile which gives the daily update on case laws and the
registration is free.
It also has comprehensive software created by AIR InfoTech which contains database of AIR of
High court and Supreme Court and CRLJ database from the year 1950 till date.
GIBS BUSINESS SCHOOL Page 1

CHAPTER 1
INDUSTRY PROFILE
SOFTWARE INDUSTRY
Today, India is home to some of the finest software companies in the world. The software
companies in India are reputed across the globe for their efficient IT and business related
solutions. The Indian Software Industry has brought about a tremendous success for the
emerging economy.
India, the world‘s largest democracy and home for nearly 1.25 billion people is quietly but
quickly emerging as a leader in the field of software engineering and development. The Indian
software industry is having a phenomenal compounded growth of about 60 percent per annum.
The software industry is for main component of the Information technology in India. The
technological revolutions has brought about tremendous and unexpected opportunities in the
field of information technology which lead to the remarkable success story of Indian software
industry. It has grown more than 30 percent over last 20 years. India exports software services to
more than 95 countries.
Indian software industry has built up valuable brand equity for itself in the global market. The
software firms quickly moved up the value chain, from performing low cost programming
abroad to providing comprehensive software development services from India for overseas
clients an abundant pool of Indian technical manpower, created a series of elite technical and
management institution that responded to serve global shortage of technical manpower.

HISTORY OF SOFTWARE INDUSTRY
The word "software" was coined as a prank as early as 1953, but did not appear in print until the
1960s.Before this time, computers we re programmed either by customers, or the few
commercial computer vendors of the time, such as UNIVAC and IBM. The first company
founded to provide software products and services was Computer Usage Company in 1955.
The software industry expanded in the early 1960s, almost immediately after computers were
first sold in mass-produced quantities. Universities, government, and business customers created
a demand for software. Many of these programs were written in-house by full-time staff
programmers. Some were distributed freely between users of a particular machine for no charge.
Others were done on a commercial basis, and other firms such as Computer Sciences
Corporation (founded in 1959) started to grow. Other influential or typical software companies
begun in the early 1960s included Advanced Computer Techniques, Automatic Data Processing,
Applied Data Research, and Informatics General. The computer/hardware makers started
bundling operating systems, systems software and programming environments with their
machines.
When Digital Equipment Corporation (DEC) brought a relatively low-priced microcomputer to

market, it brought computing within the reach of many more companies and universities
worldwide, and it spawned great innovation in terms of new, powerful programming languages
and methodologies. New software was built for microcomputers, so other manufacturers
including IBM, followed DEC's example quickly, resulting in the
IBM AS/400 amongst others.
The industry expanded greatly with the rise of the personal computer ("PC") in the mid-1970s,
which brought desktop computing to the office worker for the first time. In the following years, it
also created a growing market for games, applications, and utilities. DOS, Microsoft's first
operating system product, was the dominant operating system at the time.

In the early years of the 21st century, another successful business model has arisen for hosted
software, called software as a service.
ORIGION OF SOFTWARE
The birth of the software industry in India began in 1970 with the entry of Tata consulting
Services (TCS) into the domain of outsourced application migration work. In the late 1960s, the
Tata’s created TCS as a central service center for Tata Group companies. A few young MIT-
trained Indian professionals were recruited, and a large computer system was imported. With
IBM having been thrown out of India, the concept of outsourcing application development work
had become a necessity for Indian companies. Utilizing its excess computer capacity, TCS began
doing outsourced application work for organizations such as Central Bank of India and Bombay
telephones. Within a few years TCS began sending young Indian engineers to a joint venture
partner in the United States, Burroughs, for training. The trainee engineers excelled at doing
platform conversions, and TCs started earning conversion assignments for its engineers in
Germany and elsewhere. Later a new company named Tata –Burroughs was formed Tata was
keen to exploit the personnel placement or ―body shopping‖ opportunities whereas Burroughs
was interested in selling hardware to the Indian market.
The industry was begun by Bombay based conglomerates which entered the business by
supplying global IT firms located overseas with programmer. Their success owed to the
innovative exploitation of a new global market opportunity and protection from transnational
corporations and startups by policy. The explanation on origins is the same as used to explain
industry origin in countries such as Korea and Japan –with the difference that while government
policy favored large domestic firms and discouraged TNCs and small firms in those countries, in
India, government policy disfavored all types but was least hostile to large, domestic firms. In
economic terms, the effect was the same as the more typical protectionist policy. The protected
environment restricted the growth of project management and domain skills so that, despite
access to a large pool of programmers, the industry could not grow in value –addition. A decade

later, mainframe –based programming and manufacturer-specific operating systems and

languages gave way to workstation based programming and standard operating systems and high
level languages. These changes modularized the programming function i.e., programming could
henceforth be done independently of the hardware platform and from the other functions of
creating software, such as system design. This, along with policy reforms that reduced costs of
imported hardware and software, caused the Indian software industry to shift from supplying
programmers to supplying software programs. As work moved to India, infrastructural costs
increased as a proportion of total costs. This caused the industry to relocate from Bombay to
Bangalore.
During the early years of the industry‘s third decade, beginning in the mid-1990s, the
establishment of the Internet facilitated the separation of services, such as software maintenance
and email management, from the site where the software was located. Following
telecommunications policy reforms in 1999, this opened new opportunities for domestic firms.
GROWTH OF SOFTWARE INDUSTRY IN INDIA
The Software Industry in India has gained a brand identity as a knowledge economy due to its IT
and ITES sector. The IT-ITES Industry has two major components. IT Services and business
process outsourcing (BPO). The growth in the service sector in India has been led by the
Software Industry contributing substantially to increase in GDP, employment, and exports. The
Industry has increased its contribution to India‘s GDP from 1.2% in FY 1998 to 7.5% in FY
2012. According to NASSCOM, the Software Industry in India aggregated revenues of US$100
billion in FY 2012, where export and domestic revenue stood at US$69.1 billion and US$31.7
billion respectively, growing by over 9%. The major cities that account for about nearly 90% of
this sectors exports are Bangalore, Delhi, Mumbai, Chennai, Hyderabad, Pune, Kolkata and
Coimbatore.
Export dominate the software industry, and constitute about 77% of the total industry revenue.
Though the Software Industries is export driven, the domestic market is also significant with a

robust revenue growth. The industry‘s share of total Indian exports (Merchandise plus services)
increased from less than 4% in FY 1998 to about 25% in FY 2012.
This sector has also led to massive employment generation. The industry continues to be a net
employment generator –expected to add 230,000 jobs in FY 2012, thus providing direct
employment to about 2.8 million, and indirectly employing 8.9 million people. Generally
dominant player in the global outsourcing sector. However, the sector continues to face
challenges of competitiveness in the globalize world, particularly from countries like China and
Philippines.
India‘s growing stature in the information Age enabled it to form close ties with both the United
States of America and the European Union. However, the recent global financial crises has
deeply impacted the Indian Software companies as well as global companies. As a result hiring
has dropped sharply, and employees are looking at different sectors like the financial service,
telecommunications, and manufacturing industries which have been growing phenomenally over
the last few years
CHARACTERISTICS OF THE INDIAN SOFTWARE INDUSTRY
The Indian software sector displays many unusual features from an Indian perspective. The most
obvious one is its export orientation, accounting for 65% of the, total software revenue. There are
important qualitative differences between the export market and the domestic market. The first
relates to different types of software developments which, gives the composition of the domestic
and export software development and services market, domestic market has a higher proportion
of revenues from the sale of software packages and products. Whereas products accounted for
nearly 40% of the domestic market, they account for a little under 10% of exports. Over 80% of
exports are software services including custom software development, consultancy and
professional services.

The second difference between the domestic and export sectors relates to the stages of software
development as described earlier, Indian firms usually provide low-level design, coding and
some types of testing services for export. For domestic clients the industry provides a wider
range of services that usually spans the entire lifecycle of software development. Some of the
domestic projects are much larger and more challenging than export projects, with the screen
based trading system for the Bombay Stock Exchange.
FUTURE OF SOFTWARE INDUSTRY
Software will continue to go momentum; telecom and wireless will follow the trend immense
expansion in networking technologies is expected to continue into the next decade also. Software
will bring about a drastic improvement in the quality of life as it impacts application domains
and global competitiveness. Technologies that are emerging are Data Warehousing and
Data Mining. They involve collecting data to find patterns and testing hypothesis in normal
research. Software services that are being used in outsourcing will go a long way.
The Sector can be classified into 4 broad categories:-
1. Software Services
2. Engineering services
3. ITES BPO
4. Services, E Business
Software Services can further be categorized into Information Services (IS) outsourcing,
packaged software support and installation, systems integration, processing services, hardware
support and installation and software training and education.
Engineering Services include Industrial Design, Mechanical Design, Electronic System Design
(including Chip/Board and Embedded Software Design), Design Validation Testing,
Industrialization and Prototyping.

IT Enabled Services are services that use telecom networks or the Internet. For example, Remote
Maintenance, Back Office Operations, Data Processing, Call Centers, Business Process
Outsourcing, etc.
E Business (electronic business) is carrying out business on the Internet; it includes buying and
selling, serving customers and collaborating with business partners.
NATURE OF JOBS IN SORTWARE INDUSTRY
Introduction With the advent of the PC the information technology industry underwent a
quantum change. Suddenly computers were all pervasive and work automation took off in a big
way. The software revolution totally changed the way we work. Availability of cheap and easy to
use software packages increased productivity levels manifold. Probably no sector is untouched
by information technology. Manufacturing, Finance, Banking, Marketing, Entertainment,
Education and several other fields are reaping the benefits of I.T. As a result the I.T industry
employs not only staff trained in computers but also professionals from all other fields which
could also be non-technical in nature. The rapid development of technologies such as
networking, multimedia and the Internet have created totally new job categories where none
existed a few years ago. This sector is also the one that is witnessing the fastest growth and
change rate. New software and techniques come out every month and professionals have to keep
pace with the rapid advancements. The hardcore technical jobs in the software industry can
broadly be classified as hardware jobs and software jobs. Non-technical jobs include functional
expert consultants, web designers, data entry professionals etc. Hardware job Software Jobs
Specialized Jobs Internet Related Jobs Multimedia Jobs.

EMERGING TECHNOLOGIES IN SOFTWARE INDUSTRY
E-commerce The Internet revolution is sweeping the world and is changing the way companies
traditionally dealt with customers. Now customers can compare and shop without moving out of
their homes by using the Internet. Electronic commerce relates to all commercial transactions
that take place through the Internet. It is estimated that the quantum of e-commerce will jump to
400 billion US dollars by the year 2001. In order to enter this field, in addition to a basic degree
in computer science/engineering one must have sound knowledge of software used in the front
end such as Java, DHTML, Visual basic etc, the backend which is generally databases such as
Oracle and SQL server as well as networking and web server maintenance. In addition an
understanding of business transactions is also essential.
Supply Chain Management In any industry there are lot of vendors providing various material
inputs used in final production. On the distribution side there are channels comprising of
wholesalers, distributors and retailers. Supply chain management software cuts down the time
taken for the supplies to arrive from the vendor and reduces the inventory levels thus cutting
cost. On the marketing side, it ensures that products reach the end customers in time to fulfill
their demand. Customer Relationship Management Companies offering products and services
have to deal with a number of customers. Customer relationship management software provides
a record of all previous dealings with customers so that the company personnel can take the right
decision while dealing with them.
 Software and Services will contribute over 7.5% of the overall GDP growth of India.
 IT exports will constitute 35% of the total exports of India.
 There will be 2.2 million jobs in IT sector.
 IT industry will attract FDI of US$ 4-5 billion.
 Market capitalization of IT shares will be approximately US$225 billion.

IMPORTANT FACTS OF INDIAN SOFTWARE INDUSTRY
 India won recognition for its software writing skills in the late 1990‘s. India large well
educated population.
 The Highest number of English speaking people
 Low wages in India as compared to West. Although this factor is slowly becoming one
of the main reasons for International Software companies to outsource IT work to India.
 The Indian Culture itself is a huge contributor. The importance of education is ingrained
by them on their children at a very young age. They see good education as the only
means to have better standard of living.
 As much as Indian IT Industry has grown due to off shoring, equal amount of credit
should go to growth of domestic companies in auto, retail, banking, telecommunication,
manufacturing etc., they have equally contributed in its growth.
 The young and dynamic working population. More than 60% of Indian
 People are below age 25.
 The Opening up of economy starting in early nineties. The outsourcing / off shoring
started taking roots due to the change in policies.
 Partial privatization and growth in Telecommunication, Telecommunication forms an

integral part of Information technology Industry.

 The rapid growth in IT parks in India in last 10 years, Government setup SEZs
(specialized economic zones), and where opening of software services companies would
get certain tax subsides. This attracted lot of companies to setup software shops.
 The tax breaks and sops offered by Indian government for upcoming software firms. This
made India one of the most attractive markets for setting up Software shop.
 The commitment of Indians towards their work. It is a common knowledge that people in
Software Industry normally put more than 10 hours a day in their work.
 Rapid growth in infrastructure and transportation facilities.
 The entrepreneurial spirit and innovative tilt of Indians.
 The time difference is one of the reasons for growth of Indian IT Industry. Western
countries get advantage of having a 24 hour work cycle.
The India Software Industry has brought about a tremendous success for the emerging economy.
The software industry is the main component of the Information technology in India. India‘s
pool of young aged manpower is the key behind this success story. Presently there are more than
500 software firms in the county which shows the monumental advancement that the India
Software Industry has experienced.
The Indian software industry has grown from a mere US $ 150 million in 1991-92 to a
staggering US $ 5.7 billion in 1999-2000. No other Indian industry has performed so well against
the global competition.

KEY FACTORS THAT EXPLAIN THE SUCCESS OF INDIAN

SOFTWARE INDUSTRY
 Software industry can be built entirely on human capital requires limited

infrastructure and upfront investment has good cash flows and is highly
profitable.
 India had an early-mover advantage: repeated positive experience built trust in

outsourcing and validated the Indian brand.
 Role of human capital, including software engineers, project managers and

corporate leaders.
 Early investments in engineering education and privatization of education created

a large talent pool.
 Body shopping exposed a large population to new ways of working
 Professionally trained entrepreneurs.
 Vigorous efforts at assimilating new technology and good management practices

helped companies offer competitive costs for high quality and delivery
performance.
 Selective support to industry in an otherwise constraining environment by a few
enlightened bureaucrats and the role of NASSCOM in influencing policy.

CHAPTER 2
COMPANY PROFILE
All India Reporter has always been a pioneer in publishing High Court and Supreme Court
Decisions since 1922. Receipt of judgments, selection of judgments, to the point Head-Notes and
final dispatch of every book is done in-house. Increase in the Volume of Cases, the Time and
effort required to Search, constraint of space and Finance required to build an extensive library
were all factors which made us to enter in to the world of electronic Media.
AIR Infotech is a concern of AIR, established a decade ago and launched its First Software CD
in the year 1997. Folio, an International Software, is the one, best suited to meet all our
requirements. Key Feature of Folio is Lightning Search Speed in Huge amount of Data. Many
other publishers have followed suit by changing their Software platforms after experiencing the
efficiency of our Products. Our Software is being used extensively and widely acclaimed by
Scholars, Jurists, Academics, and Researchers Besides Bench & Bar in over 27 Countries.
In October 2014, we launched LeSearch – a new version of AIR Comprehensive Software

(SC+HC+CRLJ) 1950-2014 (Updated till March 2015) with innovative incorporations and in the
context of quality we added some new features like Bookmarks, Personal Law Register.
AIR (All India Reporter) is considered to be one of the oldest law publisher in Asia and a pioneer
covering a vast variety of legal judgments of different courts & tribunals in India. Moreover,
AIR has no specific functioning branches across the states but rather it has only single
headquarter established in Nagpur.
The software of AIR InfoTech is one, which helps to make an easy search on any topics
concerning law to lay our hand on a relevant decision rendered by the various High Courts and
Supreme Courts. The decisions appearing on the search result of the software is more often
found to be immense use. It is a user friendly software. Its search engine is fast and the search
result is accurate with the reported judgments available in print. AIR being a publication of high
repute and relied by all Courts right from the Munsiff’s Courts to Apex Court for decisions
rendered by the Supreme Court and various High Courts, this software is indispensable for those

who want quick result. Its various features such as ‘copy pasting’ is highly helpful to reproduce
the judgment in the petition while drafting the same.
AIR Infotech has achieved unique status by supplying legal software which is user friendly and
search of case law through the same is very easy thus they are already treated as landmark in
legal field. The software developed by AIR Infotech for Supreme Court judgments is a very
useful tool for all connected with the legal field. The search engine is excellent as it gives various
search options. The usefulness is enhanced with the inclusion of options for applied, followed
and over ruled cases.
Air Infotech Services Private Limited is a Private incorporated on 15 March 2012. It is classified
as Non-govt company and is registered at Registrar of Companies, Mumbai. Its authorized share
capital is Rs. 500,000 and its paid up capital is Rs. 100,000.It is inolved in Data processing. [This
includes the processing or tabulation of all types of data. Provision of such services on
 An hourly or time -share basis
 Management or operation of data processing facilities of others on a time sharing
basis.
As legal research takes up enormous amounts of time and energy, AIR Infotech gives you means
to access content online with ease, saves time and increases your efficiency. All content is
hyperlinked and cross-referenced to help you find what you are looking for with speed and
accuracy. The depth and breadth of content available allows you to excel at every stage of your
research and analysis.
AIR Infotech has been the leading provider of legal academic content on corporate law and
business policy content, and litigant resources with delivery capabilities in print, electronic
media and mobile devices. With primary documents and proprietary analytical content
covering legal commantries treatises, digests, editorial enhancements making Manupatra the
most comprehensive online legal research database.

Air Infotech Services Private Limited was registered at Registrar of Companies Mumbai on 15
March, 2012 and is categorised as Company limited by Shares and an Non-govt company.
Air Infotech Services Private Limited's Corporate Identification Number (CIN) is
U72300MH2012PTC228234 and Registeration Number is 228234.
Air Infotech Services Private Limited registered address on file is 905, 9th Floor, Satyam
Apartment, Wardha Road, Dhantoli Nagpur Nagpur MH 440012 IN, Nagpur - 440012,
Maharashtra, India.
Air Infotech Services Private Limited currently have 2 Active Directors / Partners: Aditya
Virendra Vaidya, Adwait Chitaley Ashutosh, and there are no other Active Directors / Partners in
the company except these 2 officials.
Air Infotech Services Private Limited is involved in Business Services Activity and currently
company is in Active Status
AIR JOURNALS COVERED
 Supreme Court.
 Criminal Law Journal.
 High Courts.
 Supreme Court Weekly.
 Bombay High Court Reports.
 Allahabad Law Journal.
We also introduced the following new searches & additional features
Nominal Index, Subject Index, Act Index, Judges Index Remarks Index.Other Equivalents (Cross
references of approximately more than 35 journals). Head-Note and Judgment Search with
various options. Search By - Multiple Acts with its Provisions, Citation and Page No., Nominal,
Judge, Judgment decided, Bench Place and Type, Date of Decision, Cases Referred, Equivalents,
Year wise, Case Result along with various combinations. Monthly updation through Net.

Bookmark tagging, Bare Act with links, Maxims. Personal Law Register (backup feasibility).
Printing, Hardware Lock.
Major Subscribers
Judiciaries
 Hon'ble Judges of Supreme Court of India

 Andhra Pradesh (High Court)
 Andaman & Nicobar(High Court Bench)
 Bihar Judiciary (High Court)
 Delhi Judiciary (District Courts)
 Gujarat Judiciary (High Courts, District Court and all Judicial Officers)
 Kerala (High Court)
 Madhya Pradesh (High Courts and District Courts)
 Maharashtra Judiciary (High Court and District Courts)
 Malaysian Judiciary
 Orissa Judiciary (High Court)
 Punjab & Haryana (High Court)
 Uttar Pradesh (High Court)
 West Bengal (High Court)

Institutions & Organizations
 Judicial Academies, International Justice Mission.

 School of NIRMA Law University
 Indian Institute of Management, Ahmedabad
 National Law School, Bangalore
 Dr. Ambedkar Law College, Chennai
 National Institute of Advanced Legal Studies, Cochin
 Central Bank of India
 Reliance Industries
 Cadila Healthcare Ltd.
 Hindustan Petroleum Company Ltd.
 Zee Network
 GAIL
 Police Training Colleges
 Offices of the Commissioners of Police
 Central Tihar Jail

2. A) BACKGROUND AND INCEPTION OF THE COMPANY
All India Reporter has always been a pioneer in publishing High Court and Supreme Court
Decisions since 1922. Receipt of judgments, selection of judgments, to the point Head-Notes and
final dispatch of every book is done in-house. Increase in the Volume of Cases, the Time and
effort required to Search, constraint of space and Finance required to build an extensive library
were all factors which made us to enter in to the world of electronic Media.
All India Reporter is a legal publishing house established in the year 1914. It has its head office
in Nagpur. It publishes over 17 journals and various legal books. Being a parent company, AIR
has various associate companies, which is AIR Infotech, AIRWEBWORLD, AIR Law
Academy, AIR Infotech Services pvt Ltd., AIR Cafe.
AIR Infotech is a concern of AIR, established a decade ago and launched its First Software CD
in the year 1997. Folio, an International Software, is the one, best suited to meet all our
requirements. Key Feature of Folio is Lightning Search Speed in Huge amount of Data. Many
other publishers have followed suit by changing their Software platforms after experiencing the
efficiency of our Products. Our Software is being used extensively and widely acclaimed by
Scholars, Jurists, Academics, and Researchers Besides Bench & Bar in over 27 Countries.
The History of India, is reflected in rulings which were presided by Lords & Sirs. These rulings
in Pre-independence India became the foundation of our current judicial system. These few, but
far reaching enactments are still revered in over 8500 Decisions of High Courts and Supreme
Court of free Republic India.
These Judgments are precise and part of an intellectual literature which members of the legal
faculty would cherish. Through the AIR Privy council on CD-Rom these judgments will now
become more accessible. This software can become a collectors’ item and something which
every lawyer or law student will love to have.

AIR Infotech has reinvented legal research by including intuitive and smarter legal research tools
with database access, thus strengthening lawyer’s practice. Research on AIR Infotech ensures
that users spend their time analyzing information, and in context and not gathering it.
Sophisticated legal research tools, which were the province of the privileged, has been brought to
the masses by AIR Infotech.
India’s premier legal information resource, is designed to be used by a wide variety of users
across Legal,Consulting, Government, Law Enforcement, Intellectual Property, Media markets
and others. We are market leaders and customer preferred service provider for accessing decision
support information because:
 We provide authoritative and editorially enhanced content accepted by Indian Courts;

 Our Enterprise Search Platform with advance search options makes research easy, quick
and accurate;
 We offer quality legal research on the move, through our Web and Mobile App;
 We have features such as Analytics, Visualisation Tools, Integrated Citation, Apps ,
News Alerts & more;
 Our documents have backward and forward cross referencing and extensive hyper linking
saving your time;
 We have a database of over 20 Lakh Case Laws with Citation Search on 300+ equivalent
citations in addition to other content

2. B) NATURE OF THE BUSINESS CARRIED
In October 2014, we launched LêSearch – a new version of AIR Comprehensive Software

(SC+HC+CRLJ) 1950-2014 (Updated till March 2015) with innovative incorporations and in the
context of quality we added some new features like Bookmarks, Personal Law Register. We also
introduced the following new searches & additional features
All india Reporters, pioneer in online legal research in India, is India’s premier legal
information resource. It is the largest content aggregator of Indian and International material,
linking primary information, secondary material and proprietary analytical content.
2. C) VISION, MISSION AND QUALITY POLICY
MISSION
Our mission is to enhancing the business growth of our customers with creative Design and
Development to deliver market-defining high-quality solutions that create value and reliable
competitive advantage for our clients around the India.
Our mission is to deliver optimal solutions with quality and services at reasonable prices. For us
customer satisfaction is given top place. We are very friendly in our dealings to the customers
and it helps us retain existing clients and expand customer circle. We always try to improve the
quality of our products by exploring innovative ideas.
AIR infotech exists to help organizations fulfill their missions. Our specialty lies in helping
organizations to use their product or business effectively, in a way that supports their overall
goals and strategic priorities.
 We value and expect integrity in all that we do.

 We recognize that the foundation of our growth and success is making each and every client
project a success.
 We strive for operational and service excellence through a relentless focus on:

People - recruiting, developing and retaining top talent
Process – ensuring quality while taking time and cost out of the drug development process
Clients – significantly and continually enhancing client satisfaction with our services
 We are determined to build a company culture based on superior performance, success through
teamwork, respect and recognition for the individual, diverse and challenging work, and
flexible and rewarding career opportunities for our employees.
VISION
Our vision is to develop in a constant manner and grow as a major law publications service
provider to become a leading performer, in providing quality comprehensive law softwares in
the competitive global marketplace. Our professional, flexible and integrated process reflects in
what we do. We always guide our customers to success. We have the ability to accelerate and
quickly share the great work or products of your organization or business.
Fortunately, we have been able to bring together a talented crew of professionals shaped and
molded by their collective experiences in the Courts, all of which possess outstanding talent. The
synergy of what AIR Infotech does comes from a blend of passion for success and the skill to
help accelerate your organization.

2. D) PRODUCTS PROFILE
AIR Supreme Court Software
AIR Supreme Court Software containing data covering a period from 1950 till date. The
Software has the Full text from both the AIR Supreme Court as well as from AIR SCW. This
adds up to more than 37135 judgments in more than 2,98,092 Pages. The Software is easy to
install, use and customer friendly, and also conforms to international standards & norms.
AIR High Courts Software
The AIR High Court Software contains data of 48 High Court’s 1950 till date. This data
contains approximately more than 86,613. This Data is the store-house of decisions on various
Topics and Subjects including Central and State Legislations from across the country.
Criminal Law Journal Software
Criminal Law Journal Software containing data of more than 30 High Court and Supreme Court
decisions besides decisions of Foreign Courts from 1950 till date. This data containing
approximately more than 45,449 judgments of which more than 45,449 Decisions on Three
Major Acts covering 1622 Statutes/Acts of Central and State legislation having Cognizable and
Non-Cognizable offences. The Software is easy to install, use and customer friendly, keeping in
view International Standards and norms. This Data is extremely useful for Prosecutors and the
Bench & Bar especially at the lowest strata of the judicial system. Some land mark decisions on
Criminal Law are available in this data base. There is a Comparative Table of Old and New
Statutes for ready reference. Moreover, Criminal Law Journal is the oldest running journal in
the sub-continent on any Specialized field.

AIR Privy Council Software

The History of India, is reflected in rulings which were presided by Lords & Sirs. These rulings
in Pre-independence India became the foundation of our current judicial system. These few, but
far reaching enactments are still revered in over 6105 Decisions of High Courts and Supreme
Court of free Republic India.
These Judgments are precise and part of an intellectual literature which members of the legal
faculty would cherish. Through the AIR Privy council Software these judgments will now
become more accessible. This Software can become a collectors' item and something which
every lawyer or law student will love to have.
Bombay High Court Reports
Database of AIR Bombay High Court Reports containing judgments delivered by Bombay High
Court and its benches at Nagpur, Aurangabad and Goa and also covering important decisions of
Humble Supreme Court on various topics and branches of law i.e.; Civil, Criminal, Service,
Taxation, Cheque Dishonor, Land laws, Co-operative Society along with access to Central and
State Statutes/acts for ready reference.
This database contains approximately more than 25000 judgments from AIR Bombay Reports
(Civil and Criminal) and Humble Supreme Court decisions links given for convenience of
reference. Future prospects covering Bombay High Court decisions from AIHC, Tax LR, CLC,
Lab IC.
The software is easy to install, use and customer friendly, keeping in view international
standards and norms. This data is extremely useful for Lawyers and the Bench & Bar especially
at the lowest strata of the judicial system. Specialized searches and features such as multi-
Statute search along with its provision, other alternative searches such as Nominal, Headnote,
Topic/Phrases, Humble Judges, Cases referred etc. and many more criterion, Equivalent
citations of other prominent journals, List of Overruled, Reversed, Dissented and Followed, etc.,
Printing, Personal Diary

2. E) AREA OF OPERATION
India’s premier legal information resource, is designed to be used by a wide variety of users
across Legal, Educational, Finance, Tax, Accounting, Corporate, Risk Management, Banks,
Consulting, Government, Law Enforcement, Intellectual Property, Media markets and others.
We are market leaders and customer preferred service provider for accessing decision support
information.
The area of operations that they are
 Head Office
 General Manager
 East Zone
 North Zone
 West Zone
 South Zone

2. F) OWNERSHIP PATTERN
Shri V V CHITALEY
About Founder
The All India Reporter Pvt. Ltd. was founded by Late Shri V. V. Chitaley in the year 1922. It
was because of his vision, perseverance and hard work that All India Reporter Pvt. Ltd. has
blossomed into the Premier Law Reporter and Publisher in the Country.
Shri V. V. Chitaley (Appasaheb - as he was fondly known) was born on July 25th, 1885 in
Ratnagiri District of Konkan (Maharashtra) in a family with humble means. From his childhood,
he had a zeal for learning and dreamt of scaling heights. After completing his primary education,
he completed his matriculation at Dapoli village. After his matriculation, he decided to go to

Jodhpur as college education was free there. Under adversities he completed his graduation by
giving tuitions during the day and studying in the night. After graduation he completed law at
Nagpur and started practising at Katol (Maharashtra) and later at Nagpur as a junior to Sir
Moropant Joshi. Soon Appasaheb developed his own practice and was recognised as one of the
few leading lawyers practising at the High Court at Nagpur.
However practising law and amassing a fortune was not his aim. And very soon he plunged into
the service of the legal fraternity - which probably was his aim all along. Being a practising
lawyer himself, he experienced the difficulties faced by lawyers because of the absence of a
reliable journal reporting cases from all over India and the Privy Council. Thus was conceived a
law journal which would combine the functions of an All India Journal and of a provincial
journal - the All India Reporter. It is this unique feature of the AIR journal which has made
Appasaheb's name familiar throughout the length and breadth of India in legal circles. Also,
today, AIR is more or less synonymous with law reporting in India and the Commonwealth
countries. It is said that all great things are in their nature simple. The same tiring can be said
about Appasaheb's concept of an All India Journal. Though it was of such obvious value for the
country and the legal profession, the idea had not occurred to any of his predecessors at least in
the form which was envisaged by Appasaheb. In that sense he can be truly accorded the position
of a pioneer, nay, a public benefactor.
He started the institution more out of his love for the profession and to serve the legal fraternity
than making a fortune for himself. And to cater to the convenience of the subscribers, he
introduced the two columnar form of printing because he felt that reading running matter would
probably be inconvenient to the patrons. Appasaheb will be remembered not only as the founder
of the All India Reporter and other All India Journals, but also as the author, inspirer and
promoter of a new model of law Commentaries and other publications like Digests and Manuals.
In all the publications, the same thoroughness and systematic approach can be seen.
Everywhere his object was maximum usefulness to the lawyer and to make the journal and other
publications easily affordable. And thus today, reliability, usefulness and affordability have come

to be recognised as the hall mark of all AIR Publications. It was because of Appasaheb's untiring
efforts, that All India Reporter and its allied journals have the distinction of being quoted
authoritatively not only in all the Courts in India, but also in certain foreign Courts like the
Federal Court of Malaysia.
It must also be mentioned that Appasaheb had taken upon himself the cause of freedom of law
reporting in India, and whenever there was a threat to such freedom it was he, who stood in the
forefront and took upon himself the brunt of the struggle. He sincerely believed that there must
be absolute freedom of law reporting, if there is to be proper development of law in this country,
and his work in this field is one of his most important contributions to the development of law in
India.
In personal life Appasaheb was simple to the point of austerity and sometimes astonished people
by his ways of living. His heart was always touched by poverty and he never stinted help to the
poor and the needy. His humility of behaviour was something absolutely genuine and he was a
gentleman to the core in every sense of the term. He was always very hospitable in his home. He
was a true "Grihastha" in the Hindu sense of the term and kept open house where his relations
and friends were always welcome. He used to support a number of poor students, in the olden
days, even at a time when he had just begun his career and could not be said to be rolling in
money.
Appasaheb was a deeply religious man and a staunch believer in Hindu rites and ceremonies
which were scrupulously performed under his orders in his house till the end of his life. Inspite
of being religious minded, he was not superstitous. And to prove his abhorrence for superstitions,
he started All India Reporter on January 13, 1922 at 13 minutes past 1 O'clock (which can also
be written as 13:13). He believed that there was no substitute for hard work, and one must do his
work (Karma) to the best of his ability, not in anticipation of a reward, but as his pious
duty/obligation. Appasaheb felt that he owed the Society for all that It had given him, and so to
repay his debt to the Society, he made generous donations to various charitable institutions, but
never made these donations public.

The dedication with which Appasaheb worked for his goal/ideal, is something which only his
colleagues and collaborators will know. The AIR as it stands today is a living monument of his
unceasing efforts. Almost till the last breath of his life he was thinking only of the giant concern
which he had built up and how its services towards the legal profession could be improved and
developed. Late Shri Appasaheb was unquestionably one of the greatest Indians of his time in his
own way. As he was not active in political life or public life, the general public did not have an
opportunity of knowing about his real greatness, work and achievement. Even when he came to
know that he had cancer, he made light of the matter and never allowed it to affect, his usual
routine of work, reading, business discussions, enquiring minutely into the working of different
departments of AIR and so on. He chose to utilise the little time which he had, to complete the
mission he had chosen-serving the legal profession to the best of his ability.
In 1922, Appasaheb started the institution with a team of very few trusted hands numbering not
more than 25-30. Over the last 85 years, the organisation has grown into a strong family of
nearly 250 people each of them contributing to the progress and upliftment of the Company. The
loyalty and dedication of the staff members to the organisation was unquestionable, and once
when the Company was reeling under a severe liquidity crunch, the employees on their own
offered to work at half wages. Initially All India Reporter had a meagre strength of 1000
subscribers, but over the past 85 years, with the dedicated energy of the management, staff and a
strong team of more than 40 representatives, the Company despatches approximately 1,00,000
books every month and can boast a readership of nearly 1 million readers for its various
publications.
The All India Reporter has come a long way in these 85 years. Treading on the path of Late Shri
Appasaheb is no doubt difficult, but not impossible. And this difficulty can be overcome by
drawing inspiration from the life, philosophy and the goal of the founder.

The Board shall have the following Committees whose terms of reference shall
be determined by the Board from time to time
Audit Committee: To provide reassurance to the Board on the adequacy of internal control
systems and financial disclosures. The Company Secretary shall be the Secretary to the Audit
Committee. The Head of Internal Audit shall be Co-ordinator of the Committee and shall be
Permanent Invitee to the meetings of the Committee.
Nomination & Compensation Committee: To identify persons qualified to become Directors

and to formulate criteria for evaluation of performance of the CEO, other Directors and the
Board. The Committee's role also includes recommending to the Board the appointment,
remuneration and removal of Directors, CMC Members and managers one level below Director.
The Committee also has the responsibility for administering the Employee Stock Option
Schemes of the Company.
Security holders Relationship Committee: To oversee redressal of shareholder and investor

grievances and, inter alia, approve transmission of shares, sub-division / consolidation / renewal /
issue of duplicate share certificates etc. and allotment of shares upon exercise of Options under
the Company's Employee Stock Option Schemes.
CSR and Sustainability Committee: To review, monitor and provide strategic direction to the
Company's CSR and sustainability practices towards fulfilling its triple bottom line objectives.
The Committee shall guide the Company in integrating its social and environmental objectives
with its business strategies and assist in crafting unique models to support creation of sustainable
livelihoods. The Committee shall also formulate & monitor the CSR Policy and recommend to
the Board the annual CSR Plan of the Company.
Independent Directors Committee: The role of the Committee would be such as may be
prescribed under law.

Terms of Reference of the Board Committees shall include :
 Objectives, Roles & Responsibilities

 Authority / Powers
 Membership & Quorum
 Chairmanship
 Tenure
 Frequency of Meetings
The composition of the Board Committees will be as follows or as may be prescribed by law
from time to time:
Committee Members Chairman
Audit Committee Three or more Directors of the Company, as may be One of the
decided by the Board with at least two-third of the Independent
members being Independent Directors. The Executive Directors, to be
Director representing the Finance function, the Chief appointed by the
Financial Officer, the Head of Internal Audit and the Board.
representative of the Auditors shall be Invitees to the
meetings of the Committee. The Company Secretary
shall act as the Secretary.
Nomination & Three or more Non-Executive Directors of the One of the

Compensation Company, as may be decided by the Board with at Independent
Committee least one-half of the members being Independent Directors, to be
Directors. The Chairman of the Company shall be a appointed by the
Member. The Company Secretary shall act as the Board.
Secretary.
Security holders Three or more Directors of the Company, as may be One of the Non-
Relationship decided by the Board with at least one member being a Executive

Committee Non-Executive Director. The Company Secretary shall Directors, to be

act as the Secretary. appointed by the
Board.
CSR and Three or more Directors of the Company, as may be Chairman of the
Sustainability decided by the Board with at least one member being Board.
Committee an Independent Director. The Company Secretary shall
act as the Secretary.
Independent All the Independent Directors of the Company. One of the

Directors Independent
Committee Directors.
Normally meetings of the Board Committees shall be convened by their respective Chairmen.
However, any member of the Committee may, with the consent of the concerned Chairman,
convene a meeting of the Committee.
Signed minutes of Board Committee meetings shall be tabled for the Board's information as soon
as possible. However, issues requiring Board's attention / approval should be tabled in the form
of notes to the Board from the Committee Chairman.
Risk Management Committee
The Risk Management Committee constituted by the Board comprises the Executive Directors
and senior managers. The role of the Committee includes approval of the strategic risk
management framework of the Company, review of the risk mitigation strategies and results of
risk identification, prioritisation and mitigation plans for all businesses / functions. The Chief
Risk Officer of the Company shall act as the Secretary to the Committee.
Corporate Management Committee (CMC)

The primary role of the CMC is strategic management of the Company's businesses within Board
approved direction / framework and realization of Company goals. The CMC will assess the

performance of the businesses and allocate resources, and will operate under the superintendence
and control of the Board. The composition of the CMC will be determined by the Board (based
on the recommendation of the Nomination & Compensation Committee), and will consist of the
Chief Executive Officer , all the other Executive Directors and some key senior members of
management. Membership of the CMC shall be reviewed by the Nomination & Compensation
Committee as and when necessary. Meetings of the CMC shall be convened and chaired by the
CEO. The Company Secretary or such other person as may be decided by the Nomination &
Compensation Committee / Board shall be the Secretary to the CMC.
2. G) COMPETITORS INFORMATION
1.MANUPATRA
Manupatra is the leading law publishers and provider of Legal, Taxation, Corporate and Business
Policy content in India.
It is the fastest growing company in law publishing and is reckoned as the pioneers in online
legal research in India. With primary documents and proprietary analytical content covering
commentaries, treatises, digests, editorial enhancements, Manupatra has created the largest and
most comprehensive online resource of Indian materials.
The Company started operations in 2000 and launched its flagship product, the online database
www.manupatra.com in August 2001. Today, it has delivery capabilities in print and electronic
media. The Company launched its CD ROM suite of products in 2004 and forayed into Print in
2006. Company's range of information products encompasses traditional and new media formats
- Online Databases;E-mail Service; Books and Journals.
Manupatra products are used in a wide variety of end markets with users ranging across
Academic, Corporate, Government, Professionals (Lawyers, CA, CS etc), Banks, Consulting
Companies, Media Houses, Litigants , Research Organisations, NGO’s and others.

Manupatra gives privileged access to its users and empowers them with in-depth legislative,
regulatory and procedural information critical for decision making, without having to go to
multiple sources. Its team of 150+ personnel work continuously and seamlessly to aggregate,
collate, structure and deliver the information on a daily basis.
With database enhancement and value addition being a continuous process at Manupatra, users
continue to get benefited as Manupatra continues to build its exclusive research solution thus
providing maximum return on your investment.
Setting a new precedence and maintaining leadership requires a clear understanding of customer
needs and a commitment to invest in product development, strategic partnering and customer
service to deliver solutions that meet or exceed our customers' expectations. Manupatra is
committed to:
Customer Focus: Customers are the center of everything we do.
Innovation: Innovation and aim for continuous improvement within our products and services.
Accountability: We are fully responsible for our actions and performance and are determined to
succeed.
Integrity: We are direct, honest, transparent, and fair in our business dealings.
Value Creation: We create value for our customers, employees, and shareholders.
The Company has an integrated approach to the information needs of its target audience – a
service based solution includes customized content integrated with personalized tools, training
and support. It brings forth new efficiency and unparalleled results to research efforts. It provides
value-added information that is relevant, timely, customized and consistent.
Manupatra has provided a single point source of accessing diverse Indian Legal and Business
information that helps users make critical decisions. A digital resource such as manupatra is an
ideal solution, which takes no rack space to store, is not machine specific and thus can be used
from anywhere, the search interfaces facilitate your research and get you the requisite documents
in matter of minutes.
The company is head quartered in NOIDA with 21 sales offices across India and distributors in
International markets.

2. SSC ONLINE
The Need and importance of Supreme Court case law
Rulings of the Supreme Court are the law of the land under Article 141 of the Constitution. They
have a bearing on the validity and applicability of Acts of Parliament, State Legislatures and
various rules and notifications issued by various governmental authorities. Thus, Supreme Court
case law is a paramount necessity for the judiciary and practitioners in the Supreme Court, the
High Courts and District Courts as well as the academic community, commercial establishments,
private and public sectors, and government offices amongst others.
Philosophy behind SCC: Prompt, Accurate and Complete

A law report is of value not just for a few decades, but for eternity. That is the prime
consideration driving Supreme Court Case. That is why great pains are taken and efforts made at
Supreme Court Case to accurately publish every judgment or order. Equally important is that the
entire Supreme Court case law be made available, and hence the efforts to achieve completeness.
Again, while making efforts for being prompt we make sure not to be hasty, engaged as we are in
producing a permanent record of the Supreme Court.
SCC as an investment
Supreme Court Cases is the most reliable and trustworthy reference source, and for many readers
the first source of reference for Supreme Court case law. Subscribers of SCChave not only
realised the immense utility of SCC but also the fact that a beautiful set of SCC adorns their
library and that with time the value of SCC appreciates. Also the fact that the price paid for SCC
is tax deductible, makes it an ideal investment.

Editorial excellence
It is one thing to make Supreme Court judgments available; it is quite another to extract all the
rulings of law embedded therein and make them accessible, that is, to make the search for the
relevant rulings quick and convenient. SCC contains headnotes that have been prepared after
thorough and careful analysis ensuring that no point of law is missed. Our editors extract the
maximum rulings from each case and these are intelligently classified topic-wise and statute-
wise, in the subject index along with multiple cross-references making them conveniently
accessible to the reader. The headnotes and indexing in SCC are acknowledged today as far
superior to that of any other law report.
Latest Judgments
Access to the pre-publication text of judgments with guidenotes providing you with access to
current Supreme Court judgments till published in SCC.
Digest of Supreme Court Cases
The Supreme Court Digest of Recent Cases is a compilation of digest notes of the recent
Supreme Court case law. This compilation is fully searchable.
Legal Articles from 1950 till date

Access to hundreds of articles from all our journals published since their inception including
SCC, SCC (Cri), SCC (L&S) and The Practical Lawyer.

2. H) INFRASTRUCTURAL FACILITIES
 We provide authoritative and editorially enhanced content accepted by Indian Courts;
 Our Enterprise Search Platform with advance search options makes research easy, quick and
accurate;
 We offer quality legal research on the move, through our Web and Mobile App;
 We have features such as Analytics, Visualisation Tools, Integrated Citation, Apps , News
Alerts & more;
 Our documents have backward and forward cross referencing and extensive hyper linking
saving your time;
 We have a database of over 20 Lakh Case Laws with Citation Search on 300+ equivalent
citations in addition to other content.

2. I) ACHIEVEMENTS/ AWARDS
India, the world’s largest democracy and home to nearly one billion people, is quietly but
quickly emerging as a leader in the field of software engineering and development. The Indian
software industry is having a phenomenal compounded growth of about 60 percent per annum.
Indian Prime Minister’s National Task Force on Information Technology and Software
Development has set a target of US $50 billion of annual software exports by the year 2008.
During the year 2001-02, the software industry in India would be close to Rs.60,000 crore or US
$14 billion. Due to increased Government spending towards IT in the domestic market, the
domestic software market has fetched record revenue of almost Rs.8,200 crore in 1999-2000
(NASSCOM, 1999). Government of India has directed that 1-3 percent of the budget of every
government department would bee towards IT hardware and software. In addition, the
government has also withdrawn import duty on software. Both these policy initiatives from the
30 government has further brought encouraging signals to the domestic software market.

2. J) WORK FLOW MODEL

END TO END
RESEARCH
APPLICATION DEVELOPMENT
TESTING AND VERIFY
SALES AND DISTRIBUTION
CUSTOMER SERVICE

2. K) FUTURE GROWTH AND PROSPECTUS
GROWTH
India's IT industry has recorded phenomenal growth over the last decade. During the period from
1992-2001, the compounded annual growth rate of the Indian IT services industry has been over
50%. The software sector in India has grown at almost double the rate of the US software sector.
The statistics of the India's IT industry substantiates the huge momentum acquired by the IT
sector in the recent past. During the financial year
2000-2001, the software industry in India accounted for $8.26 billion. The corresponding figure
was $100 million 10 years back. The year 2008 was marked by unprecedented global economic
crisis. The Global
Economy slipped into severe recession in 2008 inflicted by a massive financial crisis and acute
loss of confidence. This has cast its shadow on the Indian economy, which is estimated to grow
at 6.7 per cent in 2008-09 as compared to 9.0 per cent in the fiscal year2007-08.In spite of this
uncertain global outlook, the Indian Information Technology Business Process Outsourcing (IT-
BPO) industry was able to achieve sustainable growth in the fiscal year 2008-09. The revenue
aggregate of IT-BPO industry is expected to grow by over 12 per cent and reach US $ 71.7
billion in 2008-09 as compared to US $ 64billion in 2007-08. Industry performance was marked
by sustained double-digit revenue growth, steady expansion into newer service lines and
increased geographic penetration. The Indian software and services exports including ITES-BPO
exports is estimated at US $ 47 billion in 2008- 09, as compared to US $ 40.4 billion in 2007-08,
an increase of 16.3 per cent. The IT services exports is estimated to be US $ 26.9 billion in2008-
09 as compared to US $ 23.1 billion in 2007-08, showing a growth of 16.5 per cent

PROSPECTS
As per NASSCOM, the Indian IT/ITES industry is expected to maintain a growth of 8-10% in
FY2017. NASSCOM has also envisaged the Indian IT/ITES industry to achieve a revenue target
of USD 225 bn by 2020.
As the global sourcing industry continues to grow at high single digit rates. Indian IT companies
continue to increase market share; the long-term industry outlook remains robust.
Emerging protectionist policies in the developed world are expected to affect the Indian IT
companies. Due to US restrictions on visas as well as rising visa costs, most Indian IT companies
have subcontracted onsite jobs to local employees in the US and have begun hiring locals. This
has adversely affected margins of Indian IT companies.
Indian IT companies have adopted the global delivery model. They are setting up development
centers in Latin America, South East Asia and Eastern European countries to take advantage of
low cost and also cater to the local market. In the US, such centers will help mitigate the risks of
the new immigration bill and increase the probability of winning projects in highly regulated
sectors such as healthcare, government services, utilities et
ADM services, which used to provide major chunk of revenues to the domestic IT players, has
been severely affected due to the falling billing rates. Hence, the companies have venturing into
high value services such as the new digital services. Large Indian companies like Infosys, TCS,
Wipro, Tech Mahindra, HCL Technologies, and Mind tree will benefit the most from this trend.
Billing rates are expected to remain under pressure due to commoditization of traditional
services. Therefore, companies are expected to preserve their margins through effective cost
containment measures like shifting more wore work offshore, improving employee utilization
and increasing the use of automation software.
Indian software industry has been witnessing a phenomenal growth for the last three decades.
The software industry is expected to play a vital role in the growth of Indian Economy. However

the ability of the software industry to sustain its growth will depend upon its ability to integrate
needs of its international customers and aspirations of Indian software professionals. Software
professionals from India aspire for and are capable of being global citizens. Based on in-depth
analysis, this Research explores the human issues being experienced by Indian software
organizations. It also suggests overcoming some of the human challenges to make this field the
safest field. But at the same time, this field is having much more problems which make the IT as
an unstable
One. This is because of lack of planning and not able to fulfill the expectations and requirements
of Human Resource Management.

CHAPTER 3
FUNCTIONAL AREAS
Every organisation is made up of different department. Each department contributes to the

running of the business. The most common departments are:
 Production
 Marketing & Sales
 Finance
 Human resource
Production Department
The production department is responsible for converting inputs into outputs through the stages of
production processes. The Production Manager is responsible for making sure that raw materials
are provided and made into finished goods effectively. He or she must make sure that work is
carried out smoothly, and must supervise procedures for making work more efficient and more
enjoyable. There are five production sub-functions
i. Production and planning:
They will set the standards and targets at each stage of the production process. The
quantity and quality of products coming off a production line will be closely monitored.

ii. Purchasing department:
This department will provide the materials, components and equipment required. An essential
part of his responsibility is to ensure that stocks arrive on time and are of good quality.
iii. The stores department:
The stores department are responsible for stocking all the necessary tools, raw materials and
equipment required to service the manufacturing process.
iv. The design and technical support department:
They are responsible for the design and testing of new product processes and
product types, together with the development of prototypes through to the final
product.
v. The works department
This department is concerned with the manufacture of products. This will include
the maintenance of the production line and other necessary repairs. The works
department may also have responsibility for quality control and inspection.

ORGANISATION STRUCTURE OFPRODUCTION DEPARTMENT
General Manager
Senior Manager
Manager Manager Manager
Deputy Manager
Works Manager
Senior Engineer
Engineer
Workers

HUMAN RESOURCE DEPARTMENT
The role of Human resource department is in charge of recruiting, training, and the
dismissal of employees in an organisation.
 Recruitment and selection
 Training programs
Training programs are held by the HRD to improve the employee skills, as well as to
motivate them. There are three main types of training are
1. Induction training
2. On-the-job training
3. Off-the-job training
Manpower Planning
The HR department needs to think ahead and establish the number and skills of the workforce
required by the business in the future. Failure to do this could lead to too few or too many
staff or staff with inappropriate needs.

Dismissal and Redundancy (retrenchment)
Dismissal is where a worker is told to leave their job due to unsatisfactory work or behaviour.
Redundancy is when the business needs to reduce the number of employees either because it is
closing down a branch or needs to reduce costs due to falling profits. It may also be due to
technological improvements, and the workers are no longer needed.
TRAINING MEASURES
 The needs of induction training, skill up gradation, unit training, computer related
training, refresher training, foreign training, faculty development etc. are attended by
training and development center while management development and attitudinal
development are taken care at the center for HRD.
 The training in specialized areas like safety, fire prevention, occupational health, etc. is
also taken up by departments specializing in respective fields.
 It is the initiative of the HRD group to provide In-house training programs.
 In-plant training for management students.
 Employees are sent to other steel plants on short duration tours to find solutions to the
various issues facing the company.
 Employees are also sent to suppliers manufacturing units’/training institutes to get

specific training in identified areas.
 The T&D department identifies the development needs of employees on regular basis and

provides necessary training and continually monitors effectiveness of the training.
It fulfills its social obligations by providing training to students of educational

institutions and to trainees of other organizations.
ORGANISATION STRUCTURE OF RESEARCH
AND DEVELOPMENT DEPARTMENT
General Manager
Assist General Manager
(R&D)
Deputy general Manager
(R&D)
Works Manager
Junior officer

MARKETING DEPARTMENT
These are the main section of the market departments:
 Sales department is responsible for the sales and distribution of the products to the
different regions.
 Research & Department is responsible for market research and testing new products to
make sure that they are suitable to be sold.
 Promotion department decides on the type of promotion method for the products,
arranges advertisements and the advertising media used.
 Distribution department transports the products to the market.

ORGANISATION STRUCTURE OF MARKETING

FINANCE DEPARTMENT
The various sections in the financial department are
 Book keeping procedures Keeping records of the purchases and sales made by a
business as well as capital spending.
 Preparing Final Accounts Profit and loss account and Balance Sheets.
 Providing management information Managers require ongoing financial information to

enable them to make better decisions.
 Management of wages The wages section of the finance department will be responsible
for calculating the wages and salaries of employees and organizing the collection of
income tax and national insurance for the Inland Revenue.
 Raising Finance,the finance department will also be responsible for the technical details
of how a business raises finance e.g. through loans, and the repayment of interest on that
finance. In addition, it will supervise the payment of dividends to shareholders.

ORGANISATION STRUCTURE OF FINANCE DEPARTMENT
Managing Director
General Manager
AGM (COSTING) Manager Manager AGM

(Accounts)/AGM
Junior officer Junior officer

Junior officer
S R Assistant S R Assistant
S R Assistant
J R Assistant J R Assistant
J R Assistant

CHAPTER 4
SWOT ANALYSIS
STRENGHTS WEAKNESS
What do we do well? What could we improve?
Where do we have fewer
What unique resources
resources than other?
can we draw on? What are the others likely
to see as weakness?
OPPORTUNITIES
THREATS
What trends could we take
What trends could harm
advantage of?
us?
How can you turn your
What threats do our
strengths into
weaknesses expose us to?
opportunities?
Introduction
SWOT Analysis is the most renowned tool for audit and analysis of the overall strategic position
of the business and its environment. Its key purpose is to identify the strategies that will create a
firm specific business model that will best align an organization’s resources and capabilities to
the requirements of the environment in which the firm operates. In other words, it is the
foundation for evaluating the internal potential and limitations and the probable/likely
opportunities and threats from the external environment. It views all positive and negative factors

inside and outside the firm that affect the success. A consistent study of the environment in
which the firm operates helps in forecasting/predicting the changing trends and also helps in
including them in the decision-making process of the organization.
SWOT analysis method
SWOT is abbreviation of the first letter of Strengths, Weaknesses, Opportunities and Threats.
SWOT analysis aims at interior ability (Strengths and Weaknesses) and external environment
(Opportunities and Threats) of subject investigated, and shows them with matrix form and uses
the means of system analysis to research. Strengths are particular resource and competitive
power of subject investigated, which competitors cannot match, and represent the assets of
completive power. Weaknesses mean drawback and insufficiency of subject investigated relative
to competitors, which represent Competitive Liability. Opportunities and Threats are positive
and negative impact of subject investigated from the trend of external environment change.
Table 1 Model of SWOT Analysis

Strengths(S)
Weakness (W)
Opportunities (O)
Threats (T)
In substance, there is a transformable dynamic relation between opportunities and threats,

strengths and weaknesses, meanwhile the four factors can be bound to each other as a whole, it is
competition that makes these factors together. Five Force Framework tells what might we do,
and SWOT answer what can we do, namely, how to do better than competitors, thereby
establishing a lasting competitive advantage.

All India Reporters SWOT Analysis
Strengths
Indian seems to have comprehensive understanding that software is treasure in knowledge

economy Era. India government plays an important role during software industry growing up
promptly. In 1980, India government established long-range strategic planning for developing
software; in 1986, India government made policies to encourage software export, software
development and training; in 1991, India government made set a plan to build STPI; in 1998,
India government made 108 pieces of measures to develop software industry. This plan asked the
government to make policy environment for an aim of $50.0 billion in 2008, becoming one of
the biggest countries of software product and export. Detail measures include zero-tariff policy,
zero circulation tax and zero service tax, and immunity bank loan and risk investment. Moreover,
government’s adverting to information technology leads public passion in India.
In June 1991, India government established the first software park in Bangalore and took
preferential policies-- exemption from import and export tax to encourage overseas and domestic
companies, regulated limitation for small and medium-sized enterprises to introduce computer
technology, and allowed foreign enterprises to control 75 percent to 100 percent of shares,
software businessmen whose product is aboard-oriented could be exempted from income tax.
Preferential policies mentioned above stimulate both here and abroad investment and “brain
drain” disappears. Thus, many famous IT companies establish research centers and production
base in India, such as Microsoft, Inter, Apple and IBM. Some companies even divert more than
half of software and development project to India. Along with coming into India, these famous
companies bring about not only precious fund but also advanced supervise and technology. At
present, India has 18 software parks and 7,500 listed companies, government also plan to
establish new software park in undeveloped areas. These positive policies basically become great
power for India software development.

India government gave special fund to Software Evolution Bureau of Electron Ministry for
exploiting overseas software markets and utilized lots of overseas intellectuals. India Electron
Ministry often opened India Software Conference in Silicon Valley and Boston with software
enterprise federation halted in America and America Electron Association, and held different
kinds of workshop and exhibition at home and abroad for software export. They provided
precious materials and important market information for export enterprises. For example, under
the support of India Commercial Department, NASSCOM set a plan named NIESA, which
forms a mass of India-Euro software joint venture and strategic alliance and exploit European
software markets successfully.
India government has special understanding about introduction and utilization of talent. India
government show liberal on brain drain. When India talent of software comes back from
European and American countries, they bring about not only a huge sum of treasure but also
reputation enhanced, even spirit of innovation. They have intimate relation with overseas fellows
and each of them has a huge overseas connection network, which plays a non-replaceable role on
software export. Meanwhile, they also recognize that intelligence resource consists in human
brain, which can not be controlled by nationalization and administrative order. The key point is
to make full use of enthusiasm and creativity of talent. India software enterprises adopt the
method of employee holding share to call full play of enthusiasm of software development
personnel. Indian education pays much attention on abilities of communication and mathematics
ideation of software talent. It is believed that communication is a key to hold clients and
comprehend demand. English-speaking technical talent colony in India rank the second in the
world, the talent possesses not only ability to listen, speak, read, write and interpret, but also
thinking in English; with excellent mathematics skill, the talent can write good software because
writing software is accordance with mathematics from definition, theorem and solution of theme.
It is no wonder that general manager of worldwide software Ministry of Motorola said, “The
reason coming to India is full of talent here, and advantage of cost can only bring about short
term benefit.”

Weaknesses
Overseas markets occupy 95 percent of India software industry, mainly software outsourcing.
The development of software industry is dependent on economic background of the country,
because software industry can not exist without environment. According to statistics from
Culture Development Report of UN, culture development index of India is up to 0.446 in 1995,
but only ranks the 139th in 174 countries. India is an agriculture country with over 1 billion
population, about 30 million people live in poverty; imperfect equipment manufacturing system,
uncompleted department and small scale can not extend domestic market and provide value
added service. Therefore, India software industry is lack of domestic market as firm supporter.
The structure of Indian information industry is irrational to some degree and hardware
manufacturing is almost a blank. For example, there is no IC manufacture industry in India and
all chips depend on import. It is disadvantageous for long term development of Indian software
without the support of domestic hardware manufacturers, since hardware is the bearer of
software and the relation in between software and hardware is imitate. Development of software
can promote development of hardware and vice verse. Chief of Commercial Economy
Department of Indian embassy said, “China has a great power at hardware manufacture, whereas
India takes advantage at software, such complement is destined to promote bilateral
development.
Unadvanced Infrastructure Communication network of India is much worse than China’s; there
is no large department store or supermarket even in New Delhi; Drinking water can not reach
standard and foreigner usually enter India with drinking water. Electric power and
communication facilities are poor, when a China study group visit a large scale software
company owned 9,500 employees, at least 10 times power failure happened Indian minister of
finance pointed out that there are three kind of economy: information economy driven by
information technology, old economy represented by tile and puddle, obsolete economy
represented
by oxcart. It is no doubt that factors mentioned above restrict the development of Indian software
industry.

Opportunities
Software as product of knowledge is the core of information industry. Software industry has
become one of backbone industries of national economy. According to forecast from IDG,
software service industry will be the biggest part of computer information market in 21st century
and increase with high speed of 7 percent growth rate. Moreover, achievement obtained by
Microsoft in human economic history has witnessed the power f software. As the matter of fact,
owing to abundant industrial base and investment of an immense amount of fund, developed
countries are advantageous at hardware. However, software industries is based on headwork of
talent and require less fund and capacity for producing, which provide an opportunity to develop
at fast speed for developing countries with poor industry and economic base. India just holds the
chance and gains $3 billion by solving the problem of millennia bug.
Each country has its cultural tradition and inside information of culture is difficult to be
understood and merged. After 200 years’ colonial rule by Britain, India gets a heritage English,
which are the official language in India and the general-purpose language of intelligentsia and
business circles. In these days, India makes a fault on the right side and English become a tool
for software developing. Long term colonial rule makes the middle and upper people accept
western ideas easily, and Indian have little handicap to exploit software according to the mode of
western development country. At the same time, India has special predominance with western
countries because of India belonging to Commonwealth of Nations and western trusting in
Indian. For example, American employs Indian to investigate Chinese market. In addition, the
time difference between India and America is 12 hours, it appears the famous “economy of 24
hour a day” by communication equipment.
Along with decrease of tariff wall year after year, software service becomes internationalized and
not only restricted to mainland. On the other hand, software industry explore to other industries,
such as consultancy industry. According to statistical report from IDC, the scale of aggregate
market of global IT service reached $700 billion, half of which occupied by consultancy service.
Long established relations make service continuous. At this aspect, India has lots of
opportunities.

Threats
Politics and war contradiction between India and Pakistan is severe and internal contradiction of
race and religion brings about instability of politics and economy. Instable factors make some
people from international investment and software outsourcing region hesitated. India is
obsessed by internal race problem since its independence and large-scale collision and society
violence events emerge in endlessly.
The value of exports of software industry of Israel is $2.5 billion in 2000; Ireland is $8.5 billion;
and the sum of population of these two countries is less than 10 million. Moreover, software
industry of Korea, Taiwan, Philippine challenges India.
Technology of software industry change fast, software export of India is not export of product
and intellectual property but export of labor service. India software companies primarily process
for American software companies and intellectual property of most software products still
belongs to American companies. Academician Ni Guangnan thought that there is distinct
weakness in India Mode. Firstly, output value per capital of software industry is low. Secondly,
the market is instable and profit fells with severe competition.

CHAPTER 5
McKinsey 7s Model
McKinsey 7s model is a tool that analyzes firm’s organizational design by looking at 7 key
internal elements: strategy, structure, systems, shared values, style, staff and skills, in order to
identify if they are effectively aligned and allow organization to achieve its objectives.

UNDERSTANDING THE TOOL
McKinsey 7s model was developed in 1980s by McKinsey consultants Tom Peters, Robert
Waterman and Julien Philips with a help from Richard Pascale and Anthony G. Athos. Since the
introduction, the model has been widely used by academics and practitioners and remains one of
the most popular strategic planning tools. It sought to present an emphasis on human resources
(Soft S), rather than the traditional mass production tangibles of capital, infrastructure and
equipment, as a key to higher organizational performance. The goal of the model was to show
how 7 elements of the company: Structure, Strategy, Skills, Staff, Style, Systems, and Shared
values, can be aligned together to achieve effectiveness in a company. The key point of the
model is that all the seven areas are interconnected and a change in one area requires change in
the rest of a firm for it to function effectively.
The McKinsey 7S Framework is a management model developed by well-known business

consultants Robert H. Waterman, Jr. and Tom Peters. The 7-S framework of McKinsey is a
Value Based Management (VBM) model that describes how one can holistically and effectively
organize a company. Together these factors determine the way in which a corporation operates.
The 7S model can be used in a wide variety of situations where an alignment perspective is
useful, for example to help you:
 Improve the performance of a company.
 Examine the likely effects of future changes within a company.
 Align departments and processes during a merger or acquisition.
 Determine how best to implement a proposed strategy.
"Hard" elements are easier to define or identify and management can directly influence them.
These are strategy statements; organization charts and reporting lines; and formal processes and
IT systems.

"Soft" elements, on the other hand, can be more difficult to describe, and are less tangible and
more influenced by culture. However, these soft elements are as important as the hard elements
if the organization is going to be successful.
The way the model is presented below depicts the interdependency of the elements and indicates
how a change in one affects all the others.
The Seven Elements
The McKinsey 7S model involves seven interdependent factors which are categorized as either
"hard" or "soft" elements:
Hard Elements Soft Elements
Strategy Style
Structure Staff
Systems Skills
Shared Values
Strategy is a plan developed by a firm to achieve sustained competitive advantage and

successfully compete in the market. What does a well-aligned strategy mean in 7s McKinsey
model? In general, a sound strategy is the one that’s clearly articulated, is long-term, helps to
achieve competitive advantage and is reinforced by strong vision, mission and values. But it’s

hard to tell if such strategy is well-aligned with other elements when analyzed alone. So the key
in 7s model is not to look at your company to find the great strategy, structure, systems and etc.
but to look if its aligned with other elements. For example, short-term strategy is usually a poor
choice for a company but if its aligned with other 6 elements, then it may provide strong results.
SKILLS
The term “skills” includes those characteristics, which people use to describe a company.
Organization have strengths in a number of area but their key strengths are dominant skills are
few. These are developed over a period of time of the result of the interaction of a number of
factors performing certain tasks successfully over a period of time, the kind of people in the
organization, the top management style, structure, the management systems, the external
environmental influence etc. Hence when organization makes a strategic shift it becomes
necessary to consciously build new skills.
Employees skills in an organization will be unique, this may be due to their experience in the
place of work, and the similarity may also due to influence of the similar culture.
However every person according to his traits possesses his own talents and special characters.
This cannot be generalized skill among them.
The employees of AIR Infotech have different skill, which are relevant for their work. As it is
common in big organizations, he also controversies between departments which can be solved by
discussions and by conducting some interactive programs.

STYLE OF MANAGEMENT
Decision-making is centralized with the head office. Authority is given to unit in-charge to take
decision in day-to-day minor matters & other urgent matters.
Decision-making depends on the authority & responsibility conferred on each individual & thus
its distributed based on designation & position held.
In important matters, meetings are held to seek opinions of top management & various
department manager & the decisions are taken & implemented. Decision-making is co-ordinate
& done with wide consultations of top management of department managers consultation.
consultations of top management of department managers consultation which gives best possible
gains.
STRATEGY
Strategic planning is about asking questions, more than attempting to answer them. Strategy
formulation entails a search for a different frame of reference. It is the quest for a new business
paradigm. There are two types of paradigms that apply to management, namely the business and
the organizational or managerial paradigms. The business paradigms define a company’s
position in the market place with respect to customers, technology and products.
Strategy is a choice of direction and action; the company adopts to achieve its objectives in a
competitive situation. Any statements on overall of functional strategy that the company may
wish to share are:
Improvement in the existing products.
 Their future plans include launching of new products.
 The cost control exercise is in consolidation.
 Introduction of cost effective substitutes without compromising on quality

STAFF
As any employer, AIR INFOTECH follow ethical employment standards wherever it operates
with a goal in mind company guarantees.
 To fulfill its entire legal obligation in terms of employment payments and benefits
practices.
 Adequate and timely training for every one for the job for which they are employed.
 Career advancement related to performance and experience.
SHARED VALUES
Values
Values refer to the institutional standards of behavior that strengthen commitment to the vision,
and guide strategy formulation and purposive action. The core values are shaped around the
belief that enterprises exist to serve society. In terms of this belief, profit is a means rather than
an end in itself a compensation to owners of capital linked to the effectiveness of contribution to
society and the essential ingredient to sustain such enlarged societal contribution.
Thus company has embraced an extended role of trusteeship that reaches beyond the assets
reflected in the balance sheet to encompass societal assets. An unwavering commitment to
integrity, ethical conduct, meritocracy, teamwork and abiding concern for stakeholders are at the
heart of your company‟s value system.
 Customer satisfaction
 Committed to total quality.
 Cost and time-consciousness.
 Innovation and creativity.
 Trust and team spirit.
 Respect for individuals.
 Integrity health and ethics

CHAPTER 6
FINDINGS AND CONCLUSION
FINDINGS
 Absenteeism
 No chance for idea generation by the employees
 Goal achievement
 Strategic decisions are specific
 Good customer responsiveness
 Sufficient break time for the employees
 Some time idle time is more
 Increase in output than the target sometimes
 No quick response to the employees

CONCLUSION
The study indicates that the positive aspect is that company inside on good labour relation and
works for good harmony within the organization. More than earning profit the company
concentrates on many other aspects that it needs to survive the competition in the market.
Employee motivation is most required in the organization. Many employees require motivation
in order to acquire productivity. Software industry is an upcoming industry and definitely the
employees with social and cultural programs that are very much needed for the employees.
The company has an effective human resource department where in the employees are given
good remuneration, Incentives and extensive care is taken by providing facilities such as canteen,
medical facilities and extracurricular activities.
The company has the very good relationship with the stakeholders from 100 years. The
company’s executive persons have co-operated very well and information given by them is more
than extent to my study. Finally, I conclude that AIR INFOTECH is one of the best companies in
producing legal publications.

CHAPTER 7
RECOMMENDATION
 HR department should give more importance to training and development.
 Company has to implement new marketing strategies to compete with competitors.
 Employee reporting system should be developed in the organization.
 The overall organization performance of the company must be improved.
 While making investments on securities, company must invest on such securities, which
have ability to bring more profits.
 They have to take care of about the employees.
 The marketing department should not give importanes to sales person.

CHAPTER 8
BIBLOGRAPHY AND ANNEXURE
www.airwebworld.com
www.airinfotech.com
www.archive.org
www.wikipedia.org
www.scconline.com
http://www.manupatrafast.com

Pawan Kakar

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ORGANISATION STUDY OF AIR

AIR INFOTECH PVT LTD

The total no. of employees working with us is 600 and more.

GIBS BUSINESS SCHOOL Page 1

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HISTORY OF SOFTWARE INDUSTRY

When Digital Equipment Corporation (DEC) brought a relatively low-priced microcomputer to

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later, mainframe –based programming and manufacturer-specific operating systems and

GROWTH OF SOFTWARE INDUSTRY IN INDIA

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CHARACTERISTICS OF THE INDIAN SOFTWARE INDUSTRY

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FUTURE OF SOFTWARE INDUSTRY

The Sector can be classified into 4 broad categories:-

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NATURE OF JOBS IN SORTWARE INDUSTRY

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EMERGING TECHNOLOGIES IN SOFTWARE INDUSTRY

 IT exports will constitute 35% of the total exports of India.

 There will be 2.2 million jobs in IT sector.

 IT industry will attract FDI of US$ 4-5 billion.

 Market capitalization of IT shares will be approximately US$225 billion.

GIBS BUSINESS SCHOOL Page 9

IMPORTANT FACTS OF INDIAN SOFTWARE INDUSTRY

 The Highest number of English speaking people

 People are below age 25.

 Partial privatization and growth in Telecommunication, Telecommunication forms an

GIBS BUSINESS SCHOOL Page 10

 Rapid growth in infrastructure and transportation facilities.

 The entrepreneurial spirit and innovative tilt of Indians.

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KEY FACTORS THAT EXPLAIN THE SUCCESS OF INDIAN

 Software industry can be built entirely on human capital requires limited

 India had an early-mover advantage: repeated positive experience built trust in

 Role of human capital, including software engineers, project managers and

 Early investments in engineering education and privatization of education created

 Body shopping exposed a large population to new ways of working

 Professionally trained entrepreneurs.

 Vigorous efforts at assimilating new technology and good management practices

GIBS BUSINESS SCHOOL Page 12

In October 2014, we launched LeSearch – a new version of AIR Comprehensive Software

GIBS BUSINESS SCHOOL Page 13

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AIR JOURNALS COVERED

We also introduced the following new searches & additional features

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 Hon'ble Judges of Supreme Court of India

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Institutions & Organizations

 Judicial Academies, International Justice Mission.

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2. A) BACKGROUND AND INCEPTION OF THE COMPANY

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 We provide authoritative and editorially enhanced content accepted by Indian Courts;

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2. B) NATURE OF THE BUSINESS CARRIED

In October 2014, we launched LêSearch – a new version of AIR Comprehensive Software

2. C) VISION, MISSION AND QUALITY POLICY

 We value and expect integrity in all that we do.

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People - recruiting, developing and retaining top talent

GIBS BUSINESS SCHOOL Page 21