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Evaluating the Internet Marketing Strategies and the Maintenance of Brand Image through Social
Media
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Marketing 2
Evaluating the Internet Marketing Strategies and the Maintenance of Brand Image through Social
Media
Internet marketing also known as online marketing encompasses the use of digital
platforms to enhance the popularity of the products or services of particular brand. Thus there is a
correlation between the brand popularity and the strategies that are used to maintain the brand
either through social media or other IM strategies. According to Baker (2016) or internet marketing
to be effective there has to be strategies used to ensure the objective of using the internet as a
marketing tool is achieved (p.25). Therefore, internet marketing strategy refers to the designed
plan that is applied to accomplish the objective of marketing through the digital platform such as:
content marketing, personal branding, conversation optimisation, email marketing, social media
Pulizzi (2014) stated that, internet marketing strategy content marketing involves the
presentation of the content of a particular entity at different digital platforms for instance, availing
the products descriptions through eBooks either for free or at affordable cost, on on-sight blogs,
signing up attractions (p.5). However, all these forms of content marketing are effective depending
on the goals of the entity application. In other words, there are specific forms of content marketing
that are suitable according to the goals that the entity aims to achieve in the market, the targeted
population and the consumer segmentation (p.6). Personal branding as internet marketing strategy
refers to the branding or use of the popularity of the individual brands that are part of the
management of the entity or a partner to popularize both the brand of the entity and the products
and services (p.8). As a strategy employed by a brand, it offers the company the opportunity to
enhance the image of the product and the brand through the already built and trusted brand.
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However, this type of strategy is dependent on the following and the strength of the personal brand
thus it is only effective when the personal brand image is not tainted (p.8).
Kozinets (2017) argued that, conversation optimisation is also another internet marketing
strategy that is usually employed by the entities that are seeking to boost the popularity of brand,
product or services online (p. 52). The strategy relies on the internet platforms and sites and
company website to initiate conversation with the individuals who visit these sites with brief
conversations that aim at convincing more customers to use the product or services offered by the
brand (p. 54). The conversation is designed in such a way that it maximises on the little time that
an individual uses to visit a particular site. Among the online marketing strategies email marketing
is one of the cost friendly strategies that an entity would apply to improve the image of both the
products and the entity itself; it involves the use of mail services to create awareness about a brand
through short and well-crafted newsletters that offer the description of all the positive effects of
using the product in simple language that is easy to understand by the recipients (p. 57). The
advantage of this kind of strategy is that it provides the entity with an opportunity to receive
feedback directly from the potential consumers of the product and make the necessary adjustment
for the product to meet the needs of the customers (p. 59). According to Ashleyand Tuten (2015),
currently the commonly and widely used internet marketing strategy is the social media
considering the largest population of the social networking sites platform users (p. 6). For this
reason, business brands have tapped into this large social media community to present their
products to a vast population (p. 6). The strategy involves the identification of the consumers of a
particular product; and then uses the social media platform they use to avail the product brand. The
efficacy of using this strategy is the immediate feedback that is received from the large following
on the social media that can be translated into improvement of the product to meet the needs of the
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targeted population of consumers (p. 9). The Use of search engines optimisation marketing strategy
shares commonality with the social media; the suitability of the product presented to the visitors
of the site.
Tsimonis and Dimitriadis, (2014) explained that, While opting for internet marketing
strategy to popularize and maintain the brand an entity should consider the following: The strategy
must cover both the entity and the consumer expectations: the company aims to market its brand
to as many consumers as possible on the other hand, the consumers expect to get the effectiveness
of the product exactly as described by the advertisement failure to which the entity ends up losing
more consumers and wasting resources used for advertisement (p. 338). The internet marketing
strategy employed by an entity must also be simple to the understanding of the marketers to avoid
ambiguities that advertisement might present to the consumers (p 340). The value that the strategy
adds to the brand and the financial ability of the entity should also be considered before employing
a strategy. As evidenced by the internet marketing strategies, there is a correlating between the
strategies used in marketing and the brand maintenance through using the social media platform
Research gaps
However, there are certain factors that greatly affect the efficacy of internet marketing
strategies making them concerning issues in the internet marketing. Akhter (2014) argued that
research gaps exist in the role of resource capital and human capital in the effectiveness of IM
strategy; thus research needs to be conducted comprehensively to bridge the gap. A number of
researchers argue that talent is of the human capital and resource capital affect the efficacy of the
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IM strategy. Therefore, the research question should be the impact of human capital and resource
References
Ashley, C. and Tuten, T., 2015. Creative strategies in social media marketing: An exploratory
study of branded social content and consumer engagement. Psychology &
Marketing,32(1), pp.15-27.
Akhter, H.S., 2014. Privacy concern and online transactions: the impact of internet self-efficacy k
and internet involvement.Journal of Consumer Marketing, 31(2), pp.118-125.
Baker, M.J., 2016. What is marketing? In The Marketing Book (pp. 25-42). Routledge.
Kozinets, R.V., 2017. Flow My Bits, the Professor Screened: Netnography, Academic Micro-
Celebrity, and Personal Branding. In Digital Tools for Academic Branding and Self-
Promotion (pp. 52-65). IGI Global.
Pulizzi, J., 2014. Epic content marketing: How to tell a different story, break through the clutter,
and win more customers by marketing less (pp. 5-9). New York: McGraw-Hill Education.
Tsimonis, G. and Dimitriadis, S., 2014. Brand strategies in social media. Marketing Intelligence
& Planning, 32(3), pp.328-344.