Professional Documents
Culture Documents
The goal in performing a needs analysis was to determine how occupational therapy
services could benefit underserved community populations in the Salt Lake area. A needs
assessment was administered at the L.S Skaggs Patient Wellness Center, located on the third
level of the parking garage in the dentistry building on University of Utah campus. At this time,
there are not any occupational therapists on staff within the clinic or associated with the clinic
and its current programs. The needs assessment consisted of semi-structured interviews and
observations of both clients and staff members over the course of four weeks. This evaluation
influenced the development and proposal of an occupation-based program that could be utilized
to assess and determine the unique needs of each client and employee within the facility. In order
to facilitate effective and efficient development of the program, a literature review will guide the
plan to address needs for these populations. There is also record of the current programs that are
The L.S. Skaggs Wellness center was created with the mission of providing a medically-
supervised gym that promotes a physically active and healthy lifestyle for individuals within the
community (L.S. Skaggs Patient Wellness Center, 2018). The clinic that exists today was opened
in July of 2016 following the transfer of leadership, which transferred many members and the
functions provided through the facility to a new location. The director of the clinic is Ellen Reed-
Maxfield and she manages the Diabetes Prevention Program on site as well. The staffing at the
health coaches, massage therapists, physical therapists, and physical therapy assistants. Full-time
staff includes the director, administrative assistant, massage therapists, and health coaches. Most
of the clinic aides, volunteers, and other professions work at the clinic part time. The average
cost of membership within the clinic is around $65.00/month but can vary depending on the
program in which they are attending. Scholarship options are available for those participants who
need assistance with making monthly payments to attend. Funding for the wellness center also
comes from the Skaggs family foundation, Jack Lundt Family foundation, and there is endowed
funding to cover scholarships. Lastly, there is a Parkinson’s grant available for those who
qualify. The facility has space for patients and/or their caregivers to sit in the waiting area, gym
Currently, there are ~145 active participants within the clinic that belong to disease-
specific exercise programs and attend the workout area of the gym on a weekly basis. There are
additional members that attend classes, meet with wellness coaches, or work one-on-one with
professionals. The clinic offers supervised wellness gym memberships to those who meet
bariatric care, obesity, or overweight/obese clients. Other programs offered include: Intensive
Lifestyle Program (ILP), Build a Bone, Orthopedic Care, and lastly wellness coaching. With
regards to the population within the clinic, geriatric patients make up a large majority of those
who attend, but there are individuals of varying ages and abilities that attend. The only age
requirement present is that you must be 18 years of age or older to qualify. There is a
combination of both male and female patients, and many participants have spouses or caregivers
A physician’s referral is a common starting point for those to begin attending the
wellness center. Those who see specialists like cardiologists, neurologists, or even the primary
care physician can receive referral to these services. Otherwise, acceptance to the program is
based on eligibility requirements upon application. Upon initiation of services, the patient meets
with a physical therapist (PT) and an individualized workout program is developed. The PT
demonstrates and educates the patient on exercises being prescribed. In the following workouts,
patients have the ability to request assistance from a clinic employee or student volunteer if they
wish. Every patient that attends the clinic is re-evaluated by the PT on an annual basis, or more
When a client arrives at the facility, there is a “check-in” routine that must be completed
prior to beginning their exercises. The check in consists of three questions, “How would you rate
your overall health today on a scale of 1-10?”, “Have you had any changes in medications?”, and
“Have you experienced any recent falls or trips to the emergency room?”. If a low overall health
score is reported, or either of those questions are answered with a yes, the employee is instructed
to inform Ellen or the supervisor present. Patients also have their vitals checked prior to activity
and as long as all are within appropriate ranges for that person, then it is clear for them to begin
working out. With or without assistance from employees, the patient then will perform their
exercises as determined on their workout plan established with the PT that is printed and carried
around with them. Once the patient has finished and an employee checks that they have
completed their plan for the day, a follow up on their vitals is taken at this time. This is another
opportunity to report any concerns about vitals or status of the patient with Ellen, as well as
Varying contextual factors have the ability to influence the way in which services are
delivered for each patient. Current policy issues that influence patients at the wellness center can
include the limited days and/or times in which clients of maximum assistance are able to attend
for safe exercise, while clients with greater independence are able to come to the center freely on
their own time and availability during clinic open hours (see appendix A). This policy has been
established to ensure the safety of the patients so that the staffing needs are not overwhelmed by
the number of patients attending the gym at once. The aides need to be able to provide assistance
to those who have greater needs and/or safety concerns with transfers or performing weighted
exercises. There is no policy that exists for referrals to the clinic, meaning that patients are able
to be referred to services, but it is not required for attendance. Referrals can be placed through
the EPIC system, and System Smart Phrases are available to be placed in the patient’s After Visit
Summary (L.S. Skaggs Patient Wellness Center, 2018). The benefit of not having a strict referral
policy allows these services to be accessible to a greater population within the community.
Outside of the policies within the clinic, there are political policies that influence the
members of the clinic and their attendance as well. A vast majority of the patients are on either
Medicare or Medicaid services, and political shifts within national and state leadership and
healthcare policies can have large influences on a client’s ability to receive health care outside of
the clinic. Currently, we are amidst potential policy changes to Medicare and Medicaid funding
that could further limit our client’s abilities to access and utilize health care services that they
need. Within the clinic, the social and demographic factors that influence this population the
greatest involve the fact that the clients and their caregivers tend to be older adults (60 years or
older). Socially, this could be a driving or hindering factor based on those who attend the clinic
and their desire to reach out for friendships and support. The current culture within the Wellness
Center is one that is welcoming, supportive, and light-hearted. The staff members have
developed genuine relationships with the participants, and you can see the friendships that have
been able to develop between participants as they have attended the gym. Some people may find
it hard to “fit in” with those who have been attending the clinic for a long time, or if they have a
more severe disability, limiting interactions with others. Other clients may not desire to
participate in social activities or feel overwhelmed in those situations. Regarding age, the range
could act as a barrier between clients who are younger or older if they are not able to find
common interests. In the current culture, it does not seem apparent that these barriers are widely
experienced, as everyone in the clinic, including staff and participants, treats each other with
Socioeconomic statuses range within the clinic, but it is not a factor that divides those
who attend. Those who are not geographically located within a short distance of the clinic may
experience challenges with transportation if they are unable to drive themselves, do not have a
caregiver to transport them, or if they do not have the ability to access public transportation or
pay for a private ride. Religious backgrounds and beliefs vary greatly within the clinic but it is
not a factor that influences the delivery of services and those of all faiths are welcome in
attendance. While the clinic is a tremendous support for these patients and their physical needs,
there is a hope for the future of the clinic to provide more of a support during the development of
health changes for these individuals and act as a bridge to close the gap between home and
community. This new philosophy was described by Ellen as one that she envisions to create a
stepping stone for patients at the wellness center, so that they can integrate more fully within the
community and feel more confident to participate outside of the wellness center. This varies
from the current philosophy of the wellness center, since it provides access for clients to attend
on their assigned diagnosis days and continue to attend for as many years post-
Staff Perspective
Information collected from the perspective of the staff members was conducted through
semi-structured interviews in short periods of time when the director, administrative assistance
and/or clinic aides were available to talk (see appendix B). Through the process of these
interviews, multiple staff members voiced the need of occupational therapy services within the
clinic. In reference to any OT related tasks or exercises available within the current facility, there
is an arm bike and a small amount of fine motor activities stored in a cupboard. The fine motor
activities were described as seldom used due to constraints of space and staffing availability. As
previously mentioned, Ellen communicated that the wellness center was initially created with the
goal of acting as a transitional resource to assist those undergoing intense life changes of a new
diagnosis or health status change. The vision was that the wellness center would assist with
making adjustments and adaptations to new abilities and ways of life prior to integrating back
into the community so that they feel confident and secure in their ability to participate in similar
activities within their environment. While strong emotional bonds and connections are created
among the wellness center, its staff, attendees and their caregivers, this development can act as a
barrier to those who do not wish to go out and participate within the community as is it
unfamiliar to them. Ellen agrees that there are gaps within the services being provided and
wishes to identify and address these areas of growth and improvement within the wellness
center.
The clients and their caregivers are just beginning or continuing their journey with a
progressive neurological disease or deficit, and it is common for many to have well-established
routines for self-care, transportation, and caregiver assistance. While these routines are typically
expected to be established, over time there will also be development in approaches or skills that
can benefit those who need and/or provide assistance to others. Staff members voiced concerns
of caregivers, and even some of the clients themselves, possibly needing retraining or support
during the progression of health changes in order to remain safe and enable greater independence
and quality of life. This rings true as many of the client’s abilities range from independence in all
Client Perspective
caregivers voicing their opinions of strengths and weaknesses within the clinic (See appendix C).
Three individuals with MS, two individuals with PD, and one participant with fibromyalgia were
interviewed with a focus on ADL performance. For those with MS, it was reported among all
three that a good routine had been established for daily living, with minor concerns about
changes in status or abilities. Caregiver burnout or stress was a concern noted for one of the
patients with MS. For those with PD, reports showed challenges in daily activities involving
mobility, as well as noticing changes in mental status and displaying signs of depression. The
patient with fibromyalgia reported loss of roles, decreased abilities to perform functional
movements without pain or impact of fatigue. He seemed to have the largest impact on his daily
living and ability to participate in meaningful activities, as well as the influence his condition has
had on his mental state. A common theme that developed through these interviews was that of
gratitude for the wellness clinic and the people who work there. They voiced praise and
confidence when working with the aides, as the assistance provided allows them to participate in
greatly enjoy the participation in social groups and the ability to make new friends with patients
within the clinic. While most voiced the social support, a few reported changes in their social
group as their friends either have not been attending the clinic or have been attending at different
times/days. Majority of the patients expressed being satisfied with the services provided and their
needs being met, but there were a variety of reports consisting of challenges outside the clinic.
Upon discussion of occupational therapy and the potential services that could be offered, each
patient agreed that there was some degree of need that OT could address for them. Each
interview was unique to the natural flow of conversation with each patient, which the semi-
structured interview allowed for in-depth collection and establishment of rapport with patients
One of the patient’s caregivers that I interviewed is a practicing PT, and she reflected
many of the topics previously brought up during data collection. She brought an interesting point
of view as she is a professional as well as a caregiver to her father. The need for OT services is
vast within these different populations and it could be challenging to find a need that addresses a
variety of diagnoses. She and I both agreed that a screening program could be beneficial to find
the gaps in services and/or needs for those who attend the clinic. Other caregivers did not specify
individual needs, but agreed that a resource for the patients, as well as themselves, to address all
aspects of life outside the clinic could create greater outcomes and quality of life for all those
involved.
Student Perspective
Through the time spent at the wellness center interacting with staff, clients, and their
caregivers I developed a sense of existing strengths and areas of growth within the clinic, as well
as potential gaps in the current services. The wellness center has many strengths, the greatest one
being the amount of support through staffing and programs that currently exist. There are many
free classes and resources available to all members of the clinic. Currently, there are PT students
that are able to assist with participation and running these extra programs with the patients,
providing hands on experience and development of professional knowledge and skills. Another
striking strength of the wellness center is its ability to bring those together who have similar
needs and allow for them to feel safe and supported while pursuing an active and healthy life.
The social interactions and supports present are remarkable and you can tell these people care for
An area of growth that I identify within the wellness center involves the lack of
occupation-based activities in their workout programs. While working on their strength, ROM,
and endurance are all important factors for these patients, it is important to remember the context
of the remainder of their lives and the influence that will have on their performance outside the
clinic. Another opportunity for growth involves the current lack of screening for quality of life,
which is a large factor for those who are living with chronic or progressive deficits. While there
is a mental health counselor on site, there seems to be a gap between the patients knowing about
this resource and utilizing it based on their needs. Overall, the gap seems to exist between what
patients do while attending the wellness center, and the rest of their lives outside the clinic. With
the amount of variety in types of need, as well as degrees of need, developing a program that is
broad can allow for addressing the needs of a diverse population. Filling in the gap with
changes that will increase occupational performance and levels of satisfaction on a daily basis.
This program will compliment their already existing exercise programs and will be incorporated
into their time at the Wellness Center to make the most of their time spent in the clinic.
Evidence-Based Practice
occupational needs of the individuals attending the L.S. Skaggs Patient Wellness Center. This
review also assisted in gathering existing evidence for occupational therapy services in an
underserved community setting. The University of Utah online library databases (PubMed,
CINAHL, EBSCOHost) and the American Journal of Occupational Therapy were searched for
relevant articles pertaining to evidence for this population and their needs. Search terms included
of life, caregiver, ADL, chronic condition, Parkinson’s disease, Multiple Sclerosis, stroke,
outpatient, geriatric, screening. With the availability of scholarly articles to students through the
university library catalogs, most articles were located through that search engine. The decision to
include articles found was based on the relevance to this population and their needs, as well as
how comprehensive and overarching the information was within the evidence found in order to
address a variety of populations. Ten articles were kept assisting in development of this literature
In order to identify and understand the needs of the population, an evidence-based review
was completed to discover the characteristics and the possible deficits of this community
population. Many of the patients attending the Skaggs Wellness center have been living with
their neurological diagnosis for multiple years, while some are experiencing a new medical
diagnosis and only beginning to develop new habits and routines due to such life changes.
According to Bienias, Ścibek, Cegielska, & Kochanowski, (2018), most neuromuscular
diagnoses are progressive in character, developing in varying degrees and leading to different
typically exhibit similar symptoms throughout the course of their progression, including
decreased muscle strength, increased fatigue, functional mobility challenges with walking and
performing activities of daily living. It is reported that most patients wish to remain as
independent as possible with their ability to perform basic level of self-care and their ability to
an inpatient rehabilitation or outpatient setting and aim to increase overall health and
participation in their patients’ ability to perform: activities of daily living (ADLs), rest, work,
play, education, instrumental activities of daily living (IADLs), leisure, and social participation
(Rao, 2012). These intervention areas target common deficits experienced in neurological
disorders involving physical abilities, health and well-being, social participation, as well as
changes in participation across all activities of daily living. In regard to the patients currently
attending the Skaggs Wellness center, they are receiving services overseen by a physical
therapist (PT) to address their strength, range of motion (ROM), endurance, and functional
mobility training.
progressive disorder, several risk factors can arise in one’s ability to remain independent. Lien,
Guo, Chang, Lin, and Kuan (2014), listed these risk factors as: lower extremity limitations,
decreased self-perception of health status, less physical activity, depression, cognitive changes
and impairment, co-morbidities, extreme changes in weight and/or body mass index, lessened
social interaction, increased risky health behaviors (i.e. smoking), as well as impairments
affecting vision. One’s ability to adjust to both their diagnosis and new environmental challenges
can be a determining factor reflecting their potential for success in the context of their daily
lives. This conclusion determines the importance of the perception the patient has of their own
abilities, or lack thereof, will have an impact on their actual performance. This emphasizes the
limiting participation in desired activities with the aging population, with a rise in disabilities in
the future.
performance (Bienias, et al, 2018). These limitations in physical performance, which are
personal contextual factors of the client, can create newfound challenges when attempting to
safely move about the physical environment. In the same scenario, the physical environment has
the potential to act as a barrier if it is not accessible to those of all abilities. Other contextual
factors that influence the ability to perform daily activities within this population include social
and emotional aspects. Individuals with chronic diseases can experience a spectrum of
unforeseen challenges and limitations in social roles, also based upon their perception of their
disease. Cardol, Jong, Bos, Beelen, Groot, and Haan, (2002) reported that one’s perception of a
restrictions can have a negative impact on their ability to participate in life roles. Individuals with
a variety of diagnoses all reported substantial perceived restrictions in social roles, but these
restrictions were not labeled as the most severe impact across populations. This indicates those
who experience chronic illness will have unique perceptions and individualized needs depending
on the patient’s roles and the value they place on their ability to participate in such roles.
Assessing their perception of their abilities will also influence their participation in roles and
meaningful activities.
Emotional factors come into play with chronic progressive diseases such as Parkinson’s
disease, multiple sclerosis, and patients post stroke. Depression is a commonly experienced
syndrome for individuals with chronic neurological illness and is a disabling factor influencing
one’s ability to function in their desired occupations, potentially decreasing their quality of life
(Rickards, 2005). The stressors experienced throughout the course of a progressive disease can
also likely have an influence not only the patient with the diagnosis, but also their caregiver(s)
and family members. According to Canam and Acorn (1999), years of healthcare reform has led
to many chronically ill people being cared for at home by family members. When evaluating the
quality of life (QOL) among caregivers for chronically ill individuals, it was determined that
developing treatment focused on one’s quality of life versus the stress and burden they are
societal factors) on both the caregiver and client level (p. 196).
Addressing not only the patient’s quality of life through the progression of their disease,
but also the caregiver’s quality of life is essential as they are the role that provides support for
their loved ones. This is important due to the impact of burden placed on the caregiver.
Additional stress placed on the relationship between patient and caregiver has the potential to
have a negative impact on the state of well-being for both parties, aside from the stress of health
for each individual as they uniquely navigate their diagnosis. While this is not an exhaustive list
containing each contextual aspect, a largely influential factor involves the cost of needed
services. In a study conducted by Wynford-Thomas and Robertson (2017), the economic impact
of having a neurological disease was explored due to the recurrent nature of MS, similar to other
chronic progressive diseases such as Parkinson’s disease. The results demonstrated the need for
more effective and comprehensive care within the community for patients that have higher levels
of limitations in daily living (p. 2346). This highlights the need for affordable health-care
services accessible to those within the community that have physical and/or psychosocial deficits
The American Occupational Therapy Association (AOTA) has defined OT’s role in
chronic disease management as one that focuses on assisting individuals in their ability to remain
engaged in meaningful and rewarding activities of daily living (AOTA, 2015). OTs play a vital
role in enabling the collaboration between the clients, families, and caregivers through evaluation
and development of the intervention process. The fact that these patients will be managing a
chronic and progressive disease for the remainder of their lives dictates a need for services that
AOTA has established this as an OT’s role when working with patients with Parkinson’s Disease
(PD), survivors of stroke, and patients with multiple sclerosis (MS), those with diabetes and/or
obesity, therefore, identifying a place for OT in a community setting like the Skaggs Wellness
center.
Occupational therapists have a responsibility in assessing daily performance deficits that
influence one’s ability to perform every day tasks. These tasks include: self-care, managing
household care, techniques of energy conservation and modifications to daily activities meeting
new physical demands as well as managing impact of fatigue. OTs specialize in providing
education of health management tasks, and assistance with incorporating them into current
patterns of habit. Lastly, the development of coping strategies, habits, routines, behaviors, and
adaptations to daily living in order to support not only physical, but psychosocial health and
wellness. The AOTA supports the benefit of educating and enabling a patient’s self-efficacy and
managing their health versus being managed by their diagnosis (AOTA, 2015).
comprehensive geriatric assessment (CGA) is a tool that has been proven effective to be used in
screening patients in inpatient, rehabilitation units, or home health settings (Reuben, Frank,
Hirsch, Mcguigan, & Maly, 1999). A randomized control trial was carried out in order to study
the possible effectiveness of the CGA in an outpatient or office setting. At the time, conclusions
on the effectiveness of utilizing the CGA in outpatient settings was inconclusive (p. 269). The
CGA is a diagnostic and process of intervention that addresses medical, psychosocial, and
functional limitations and is typically utilized in evaluation of older adults. The assessment
allows for evaluation of a variety of occupations and context including physical, cognitive,
social, affective, economic, environmental, and religious/spiritual aspects. The CGA was
designed to be a systematic evaluation of older adults in regard to their healthcare team, allowing
Reuben et al. (1999), determined a major goal in the care of older adults was developing
an effective model that provides comprehensive evaluation and provide a simple transition
between inpatient and outpatient settings. The results from the RCT indicate that one outpatient
recommendations provided during the session, had positive effects in prolonging function in both
physical and social participation in the population of community-dwelling older adults at risk for
decline in function. It was recommended that use of the CGA in a clinical setting and future
developments of the program in order to provide an interdisciplinary care for older adults while
being easily incorporated into existing healthcare delivery systems. Even though the clinic does
not have an on staff MD, collaboration with the participant’s physician could provide overview
and follow the CGA structure. This evidence is beneficial in the development of an outpatient
preventative screening program within the wellness center that can streamline into the current
Summary
The L.S. Skaggs Patient Wellness center is a part of the University of Utah’s healthcare
system (“About Us,” n.d.). The university’s mission is stated to provide services to the people of
Utah and surrounding areas who have needs in improving health on both individual and
community levels, as well as improving overall quality of life. Their mission is achieved by
striving to provide great patient care, education, and evidence-based practice for those in the
community. Each aspect of care contributes equally to the stability and delivery of services
within the university. Currently, the wellness center provides a variety of resources and programs
that are widely utilized and benefits participants within the community. Programs offered
through the clinic include: functional mobility and strength, maintaining social connections,
community group-based classes, mental health counseling services, as well as the ability to
participate in research studies on campus. To facilitate increased outcomes in these programs, the
address a variety of occupational needs among the populations seen at the clinic. OT services can
assist in bridging the gap by advocating for use of current programs and resources available,
performance.
Data collected during semi-structured interviews including narrative from patients and
caregivers demonstrated a variety of interests, needs, values, beliefs, and goals held by each
program has the potential to assist in collaborating with the clients and their families to address
their unique set of needs and/or goals beyond functional mobility. The influence to improve
overall delivery and outcomes within healthcare treatment exists with the involvement of the
patient’s team, by informing the MD and all team members with updated progress as treatment is
carried out. This program would facilitate an increased ability to maintain independence through
occupations across multiple contexts, and overall health and well-being while aging (Ward,
Reuben, 2018).
Combining the evidence collected through a needs assessment and the current literature
review, an area of need was highlighted, and appropriateness of a screening program to prevent
occupational decline became apparent. This program would create a role that allows for smooth
integration of services with ones that are currently provided and fill a gap in the needs identified
by administrative and staff members, through student observation, patient interests, caregiver
report of needs, abilities, and goals. The program will assist in addressing limitations
experienced from physical impairments that can put this population at risk for decreased quality
and impact on the caregiver(s). Lastly, this program will reinforce the desired outcomes and
mission established for the university in which the L.S. Skaggs Patient Wellness center by
evidence-based care.
Program Proposal: L.S. Skaggs Patient Wellness Center – Occupational Decline Prevention
Program Overview
The needs analysis and literature review performed highlighted current gaps within the
services offered within the L.S. Skaggs Wellness Center, and it seemed beneficial to create a
program that could address a wide range of needs. The results of the literature review displayed a
variety of occupation-based areas of need for individuals with chronic conditions when
Designing a program that offers comprehensive OT evaluation and intervention for both the
clinic participants and their caregivers will assist in enabling occupational performance and
ensuring the quality of life for those who deal with chronic progressive diagnoses. The positive
effects of the program will extend to building confidence among participants and their caregivers
within their homes and the community. The aims of the Patient Wellness Center are to provide
programs that encourage health and wellness for individuals within the community.
Upon review of the social, economic, political, geographic, and demographic factors the
service of delivery was designed in order to accommodate for the populations needs. Clients will
not be limited to services due to their level of assistance and the program will be available to all
clients within the clinic. There is potential for individuals with Medicare to have coverage when
attending the L.S. Skaggs Patient Wellness Center, which would allow access to OT services for
these individuals. A referral is not required to participate in the program since there is no referral
needed to attend the clinic. Political influences have the chance of leaving the future of
healthcare services uncertain, as they have in the past and will continue to do so. Cuts to the
funding for healthcare services limits the access for individuals covered by Medicare and
Medicaid outside of the clinic when they may need services due to progression of conditions and
This limitation in the healthcare system highlights the need for a program offered within
the Wellness Center in order to address the progression of chronic conditions and the influence
those changes have on the ability for clients and their caregivers to maintain balance in their
occupations and continue to improve quality of life and satisfaction of occupational performance.
This also has the potential to reduce hospital readmissions related to decline in functional and
mental status in clients with chronic conditions. The age limit for the program will follow the
regulations established for the clinic, which will be a minimum of 18 years of age. All caregivers
will be welcome, as well as encouraged, to attend sessions as often as possible. For those who
may have challenges with transportation to the clinic, specific ride options can be explored and
arranged to meet their needs. During group and/or individual sessions, the client’s cultural and
religious backgrounds will be taken into consideration when establishing goals, developing
Program Value
Occupational Justice. This program will address occupational justice of all those who
attend the Wellness Center and will focus on occupational alienation, occupational apartheid,
aspect as a healthcare system, as referenced in Duroucher, Gibson, and Rappolt (2014), Stadnyk
et al. (2010) states that occupational justice is to focus on meaningful and purposeful tasks and
activities that individuals want to do, need to do, and can do in regard to their personal and
environmental contexts. This program will allow for the evaluation of occupational performance
and satisfaction through use of COPM, determining meaningful areas within individuals lives
that may need to be focused on in order to increase overall occupational justice. This will
facilitate what they want to do, need to do, and can do, by receiving OT intervention that allows
Occupational alienation will be addressed, as those with chronic conditions can often
experience alienation or loss of roles, leading to isolation and changes in identity. This program
will allow for maintaining roles among caregivers and clients, reducing likelihood of
disconnectedness. Occupational apartheid is addressed since the program will provide services to
underserved or under-covered populations that are not able to receive services due to SES,
disability, and/or poverty. Occupational deprivation will be intervened for individuals who are
experiencing health status changes out of their control, this program will provide services to
those who are unable to influence their social, environmental, economic, geographic, historical,
cultural, political, and/or interpersonal factors. These conditions can have long-term and
invasively progressing courses, having significant implications on their health, as well as the
health of their caregivers. For clients and caregivers experiencing chronic progressive disorders,
there is chance for occupational imbalance. Some individuals begin losing abilities to perform
over-occupied, causing a misalignment. Intervention will assess and address these imbalances,
allowing for ability to maintain satisfaction with participation within one’s life.
Prevention. The program being proposed will also provide levels of prevention for the
individuals within the Wellness Center and the community. Primary prevention will be carried
challenges, with or without a diagnosis, for individuals who could benefit from suggestions for
remaining safe during daily living or begin the process of looking into receiving OT services as
needed. Provide general safety information to prevent occupational decline across this
population. Secondary prevention will be provided through education classes on risk factors of
chronic progressive disorders. Education will be provided not only through informational
community sessions (IPE type meeting for students to gain hands on experience). These sessions
would be provided during the evening hours of the clinic, or once a semester for multiple
disciplines. Risk factors of possible challenges experienced with at risk populations of diagnoses
regarding neurological disorders, or other diagnoses that put individuals at risk for occupational
decline. Tertiary prevention will be provided through direct services for those who have a
disability or impairment, carried out by MOT students, possibly as level 2 Fieldwork in the
community/underserved setting during the Fall semester. Following the assessment of the OTR/L
on staff, students will provide OT services 2-3 days out of the week for varying populations and
needs. The tertiary level of prevention will involve rehabilitation following significant health
status changes. The aim will be to help client’s retrain, re-educate, and rehabilitate in the
The prevention program will follow the course of the participant’s attendance at the
Wellness Center. Upon evaluation or re-evaluation for PT services (current program offered), an
interviews, observations of performance, and self-report surveys for clients and caregivers. As
areas of intervention are identified, a collaborative effort for goal-setting and intervention
planning will be established between the therapist, client, and/or caregiver. At this point, the
program will reflect what is currently established within the clinic with the individualized
program is printed out on the client’s intake paperwork. For 2-3 days of the week, depending on
the availability for students to be available at the clinic, direct services will be provided through
the MOT students as determined on the initial plan. Students can have the opportunity to practice
hands on intervention and perform evaluations or other need analysis for the participants and/or
facility.
occupational decline program that is focused in aiding participants to continue to improve their
occupational participation in meaningful daily living. An OT can utilize task analysis, evaluation
of client factors and performance skills in order to address the client’s in their natural and
unfamiliar environments and determine intervention that is individualized and tailored to their
to meet the needs of each unique client. The areas of intervention will be established through the
understanding of client’s goals, occupational roles, performance in occupations, environmental
level of ability. Occupational therapy keeps the client at the center, with an individualized and
holistic view of each circumstance surrounding the client. OT’s are able to design unique
exercise and activity plans that address specific areas of need for each client receiving services,
and in this program following the evaluation performed by the OT, MOT students will then carry
out weekly interventions. Caregivers will hold a vital role in treatment planning as they are
another resource for the client, as well as the ability to contribute knowledge of the context and
daily living at home with the client. They also have the opportunity to participate in furthering
education and learn new ways to support the client, and themselves within the home and
community.
occupational therapy specifically works to promote healthy aging, and the ability to remain in
place while aging. The profession of occupational therapy places great emphasis on creating
evidence-based research in order to facilitate the best practice possible for each individual. As
the body of evidence for occupational therapy continues to grow, the use of evidence for
intervention planning will expand, allowing those to benefit from researched, individualized,
Theoretical Foundation
The theoretical support for this program ensures that the delivery of services is client- and
family-centered intervention and treatment planning. The person, environment, and occupation
(PEO) model provides the framework that reaches all spectrums of the population, regardless of
contextual factors. The foundational theory of this model focuses on occupational performance
and the perspective that a dynamic interaction exists between a person, the environment, and
their desired occupations, which is also referred to as transactionalism, (Law, et. al, 1996). The
guiding principles for practitioners to understand this phenomenon in order to remain as holistic
and client-centered as possible. The transaction between the person, environment, and
occupation contributes to the choice of assessment and intervention planning which enables
improved occupational performance by addressing the impact each factor has on daily living.
According to the PEO model, this model is supportive of those who are not satisfied with the
Postulates for change in the PEO model indicate the person’s perceptions and beliefs
about their immediate environment and occupations has a direct impact on one’s occupational
performance. This is an important aspect and supports one of the aims with the program being
proposed, which involves gaining an understanding of the client’s perspective and personal
priorities. The clients at the Wellness Center will receive intervention that is designed
perceptions of the environment, current and/or former occupations, to gain understanding of the
factors contributing to one’s daily performance. Also applicable to this population, another
change postulate determined in the PEO model states that environmental barriers commonly
arise for those with limited abilities, and that the environment is easier to change than the person.
Interventions targeted towards the environment have the potential to enable one’s ability to
participation in daily occupations and improve personal satisfaction with performance. This
change postulate supports modifications within the home, including the need for home
understand the contextual influence being experienced. Simple modifications and strategies can
be suggested and carried out within one’s immediate environment, therefore increasing safety in
Lastly, the PEO model states that when a change occurs within a person, their
environment, or their occupation, the level of occupational performance has the chance for
improving. As stated previously, the environment, and even the occupation, is generally simpler
to make changes and/or modifications in those areas of the transaction than within the person.
This factor applies across multiple contexts and environments within an individual’s life,
environment, and occupations transacts. In summary, the PEO model develops intervention and
collaborative interactions at all levels of one’s life and in each combination of transaction: the
In contribution to the PEO frame of reference, the Model of Human Occupation (MOHO)
has been selected in providing support of the program being proposed. The MOHO is a broad
model with a unique focus on a contextual factor influencing occupational performance located
within the person: motivation, which is also referred to as volition in this framework. This model
supports the development of a positive relationship with life’s roles and routines, as well as the
necessary performance skills required for daily tasks. The influence of physical and social
environments is taken into account with this frame of reference, considering other contextual
factors that influence occupational performance. Change postulates for MOHO reflect an aspect
individual’s unique characteristics are viewed as linked and part of a dynamic system. The
occupational performance and satisfaction reflect the level of influence both the personal and
environmental contexts have in daily activities. This model is important for the development of
the program due to the emphasis on one’s inner characteristics and the fact that engaging in
occupations can maintain or change inner personal factors – taking into account both the mind
The complementary model chosen to support both organizing frames of reference has
been the Life Balance model. This model is focused largely on populations that experience
imbalances within their life, due to lack of environmental supports for a healthy lifestyle balance.
Individuals that can benefit from this frame of reference includes those experiencing burnout,
retirement, sleep disorders, obesity, MS, arthritis, and other chronic conditions influencing the
balance of daily living. Postulates of change in the Life Balance model emphasize the influence
occupation and events that can become synchronized with the body’s circadian rhythms and the
external world. Another change postulate involves the congruence between self-perception,
valued occupations, as well as one’s meaning and purpose in life, and that optimal congruence in
these areas can improve satisfaction. For this program, an important change postulate also
involves addressing psychological needs, and by meeting those needs the amount of stress can be
buffered. Meeting psychological needs is also required for one to be able to flourish. Lastly, the
Life Balance model states that the ideal balance in one’s life is represented through equal
This model is important when framing intervention with the populations at the Wellness
Center because those with chronic progressive disorders, as well as their caregivers, likely
experience an imbalance in occupational performance over time. The psychological factors that
addressed in order for the individual to feel as though their activity patterns, roles, satisfaction
need, and time-use are all congruent, promoting overall holistic health. The desired outcome of
using this model is to obtain a balanced lifestyle through valued patterns of daily occupations
that promote health, have meaning, and are sustainable within current life circumstances.
Goal 1. Improve overall balance of occupations and perceived health status of both patients and
balance of occupations during daily living through implementing strategies of stress and time
management at home
Goal 2. Improve overall satisfaction in performance of daily occupations as measured by COPM
performance by improving score on COPM by at least two points for at least one previously
Objective 2. By discharge, 75% of participants and caregivers will report at least one
implementation for suggested strategies in preventing occupational decline within the home
Program Considerations
The proposed program aims to address the delivery of affordable health care services
community resources and support of well-being for all individuals regardless of SES or access to
insurance coverage plans. The services will provide direct occupational therapy services at little
to no cost addressing occupational performance across all aspects of one’s life. This program
will not consist of a standardized timeline, as each participant’s experience will be individually
tailored to suit their specific needs. Evaluation will occur with an occupational therapist
employed through the University, either upon first-time evaluation, or re-evaluation, for all
supervised gym services with the OT assessment to be performed on the same day the PT
evaluation takes place. At this point, the participant, caregiver, and the occupational therapist
will determine priorities for intervention that are perceived by the client and caregiver. This
information will be obtained by performing the COPM (see Appendix C), as well as other
planning. The Medical outcomes study (MOS) 36-item short form health survey (2014) will be
used as a pre- and post- assessment (See Appendix E) to track progress among participants and
their caregivers. The timeframe for intervention and/or re-evaluation will be decided upon during
The intervention plan will be carried out by 2nd and 3rd year MOT students, and
hours/days of the week services are available will be dependent on availability for coverage from
students. The students will be able to utilize the OT on staff for consult and/or assistance with
direct services. The opportunity for level II fieldwork students could be created once the program
has been established, allowing for greater potential of providing OT intervention to the
population through affordable and accessible services. Re-evaluation will take place upon
determined date and suggestions for further services will be given at this time, whether it be to
continue services, discharge services, or provide recommendations and/or referrals to meet one’s
needs.
Clients already attending the Wellness Center come to the clinic for about 30-60+
minutes/day in order to complete exercise programs, and some will attend multiple days out of
the week. The OT interventions will be focused to target performance areas without taking up
too much time and would aim to be completed with supervision within 30-45 minutes. This
could increase the client’s time spent at the clinic over the week by 1-2 hours. The scheduling
could be flexible for participants and students as much as possible to support ease of access to
services. Community classes providing general information regarding caregiver and client health
and well-being, will be held once a week after hours in the evenings for 60 minutes and will be
carried out by the OTR/L and MOT student volunteers. The staff existing at the Wellness Center
will continue to provide general safety supervision and assistance with treatment plans, but will
not have to directly carry out OT specific interventions as the MOT students will play that role in
the plan.
MOT students will be required to check the client in, supervise their exercise program, as
well as supervise/intervene with client during OT activities. For clients that are potential
candidates to receive services will be referred to the OT on staff to perform evaluation. Students
will not only carry out day-to-day intervention with clients, but they will have the opportunity to
perform portions of assessments, provide general education handouts, collaborate with client and
caregiver to maintain focus on areas of priorities. Face-to-face services will be the main focus of
delivery, but telehealth sessions can be arranged upon barriers to attendance or by request. Each
session will recap goals, outcomes, individual intervention, and answer any questions the client
or caregiver has.
Participant Criteria
Clients attending the L.S. Skaggs Wellness Center and their caregivers will be recruited
for participation in this program. Members at the clinic have at least one chronic condition
limiting abilities and have the influence of creating occupational imbalance or decline.
Exclusionary criteria include clients that are unable to attend the Wellness Center at least 75% of
the time, those who are resistant or unable to incorporate suggestions within the home,
environment, or lifestyle changes. Clients are not required to have caregiver present during each
session or attendance, but it is recommended that they attend at least one session a month, so
they can contribute to intervention, as well as receive education to support the client, as well as
themselves.
Staff Involvement
The program will take place within the clinic, at a client’s home (home evaluations), and
within the community (community evaluation). Aside from the occupational therapist and MOT
students, other staff members will involve clinic staff, volunteers, and/or research administrators.
The clinic director, Ellen Maxfield, will assist with additional services such as securing funding,
influence in delivery of services. The administrative assistant in the clinic will also serve a role
in directing clients to the accurate spaces for meetings, providing information during phone calls,
The role of the occupational therapist will include providing direct services during
evaluation and re-assessment, as well as occasional presence during daily intervention sessions.
Consult services will be provided as needed case by case when challenges or concerns arise
during one’s treatment plan. The administration of the COPM, goal setting and intervention
planning, and supervision of service delivery will be the general interactions the occupational
therapist will be involved in. For all group meetings after hours, the occupational therapist will
lead the group and interact with MOT students. When other staff members possibly lead group
sessions for specialized topics, the OT will be present for supervision and direct service
suggestions as well as facilitating group discussion, answering questions and concerns about
Community Resources
Clients will be located within the community occasionally when intervening with
occupations occurring within the community environment. For each client, depending on the
Community resources will be suggested as needed for clients, whether it concerns mental health
resources, transportation resources around the community, caregiver resources and/or support
groups. Clients will also be given educational handouts for local resources supporting social and
Space Requirements
This program will be utilizing the space within the learning annex classroom located in
the clinic, the individual consult rooms, patient homes and community sites. A table and space
for storage of supplies for intervention could be placed within current storage spaces or
additional storage units could be purchased. Space requirements do not greatly exceed the
Program Marketing
This program will be marketed within the clinic, as well as through the clinic website,
monthly newsletter, the informational bulletin board in the clinic, and handout flyers for clients
to take home. Clients and caregivers currently attending the facility will be the population in
which is initially targeted. After the first 12 weeks of the program being carried out, a review of
the process done by the clinic director and OT on staff in order to determine if greater marketing
needs to be done to reach a greater population located outside of the clinic. The Wellness Center
is affiliated with the University of Utah with access to additional marketing through the U health
system. When clients learn about the program, specific areas of need can be discussed in order to
understand how the program would be applicable for the individual inquiring about services.
Budget
The estimated budget considers many factors influencing funding and is depicted in
Appendix D. The weekly occupational therapist workload of 10-12 hours will require one OT to
be contracted part-time. The clinic is open and provides services for many hours during the
week, but this budget is specifically detailed for the parameters of the program being proposed.
The hourly wage was determined by calculating the average salary for an occupational therapist
in the Salt Lake area, without addition of benefits. The cost of purchasing main initial
evaluations (COPM) and printing for participant education handouts and other printed materials
are direct costs and included in the proposed budget. All other furniture, supplies, resources, and
rooms already exist within the clinic and are determined to be in-kind contributions from the L.S.
Funding Options
Funding option 1: There are many local grant opportunities available for funding a
program similar to the one being proposed. The George S. and Delores Dore Eccles Foundation
provides grants to the university and areas involving art and culture, community education,
healthcare and preservation, and availability of healthcare services in the state of Utah. Funds are
provided for both rural and urban areas supporting healthcare services. Grant amounts vary and
are often utilized for equipment, facilities, and program support for individuals involved in
medical diagnosis, education and treatment, prevention of disease, healthy lifestyle promotion,
and working towards developing innovative approaches to address healthcare challenges (George
S. and Delores, 2017). The occupational decline prevention program being proposed would be a
Funding option 2: Another grant funding option that was located is the Marriner S. Eccles
Foundation. This foundation focuses on community development and access to services for those
with needs, underserved populations, and issues with human resources. This foundation gives
varying amounts to support higher education, health, hospitals, medical research, family and
social services, including programs for rehabilitation. Other areas this foundation supports
includes senior services, mental health care, and outpatient medical care. Since the program
being proposed is provided for an underserved, older adult, community population would make
this a great candidate for funding from this source. The focus of diseases and conditions in the
program is also supportive of this foundation’s aim to give to services promoting health of those
Audit Trail
The above funding information was located through the Funding Opportunities website
within the Spencer S. Eccles Health Library, additional grants were located that could be used to
fund this program. Search terms that were used to narrow down the search criteria included:
resources, diseases and conditions, health, rehabilitation, senior services, mental health care,
Expected Outcomes
The desired outcomes for this program will involve both participants and their caregivers.
the intended outcome for participants is to improve and/or enhance one’s occupational
performance. This outcome will be addressed through providing education and risk factors of
decline prevention program will address the client’s ability to prevent further decline in
performance through education or health promotion efforts. Desired outcomes involving the
clients and their caregivers, health and wellness will be addressed through addressing the state of
physical, mental, and social well-being within an individual. Also, by addressing one’s social
and personal resources can create a positive influence in the level of health and wellness. Lastly,
the outcome of participation and role competence through engagement in desired occupations in
ways that are satisfying and congruent with personal and cultural expectations.
Program Evaluation
The program will provide both qualitative and quantitative data in order to determine the
level of efficacy, participant success, participants feelings, and to provide outcome information
that could drive adjustments needed to be made within the program, beginning on a 12-week
basis. Qualitative and quantitative data will be collected from the COPM, (Appendix C) which is
being performed upon initial evaluation and prior to discharge of services. At the end of the
program, clients will be given a questionnaire to complete that gathers both qualitative and
quantitative data. The MOS described above will provide data of pre- and post- measurements,
indicating effectiveness of the occupation-based program. Clients will lastly be asked to perform
follow up surveys 3- and 6-months post participation in the program (Appendix F). The
qualitative questions will focus on self-perceived barriers and strengths, relationships and quality
of life in the presence of illness. Questions regarding the client’s occupations that they may or
may not have experienced improvement in, how they perceived those changes themselves, and if
the clients have any feedback for the program. Caregivers will also be provided with caregiver
quality of life questionnaires to monitor changes within the caregiver’s status, as well as the
Qualitative data will be collected from the COPM conducted at the discharge of services,
performance. Quantitative data will also be measured through the numerical scoring of the
using a rating scale of 1-10. (1 = not able to perform, or 1 = not satisfied at all; 10 = can perform
independently, or 10 = extremely satisfied with performance). The client questionnaire being
sent 3- and 6-months post-program will ask clients to report answers by circling numbers on a
scale of 1-5 based on answers to several questions. Clients will also be asked to circle how many
intervention areas that they made changes in. Data will be collected through follow up phone
Site Feedback
A meeting has been scheduled with the director of the clinic to introduce and explain the
occupational decline prevention program that has been designed for the Wellness Center. The
director will be given detailed information about the program and what it offers for the clients,
caregivers, and staff members in the clinic, as well as the benefits of implementing the program.
The director will be inquired to provide feedback and address any specific questions about the
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4. Consider the occupations identified by you and the OT in the Canadian Occupational
Performance Measure that you expressed decreased performance with. How many have
you been able to experience improvement with?
a. (1) (2) (3) (4) (5 or more)
5. Consider the occupations identified by you and the OT in the Canadian Occupational
Performance Measure that you expressed decreased satisfaction with. How many have
you been able to experience increased satisfaction with?
a. (1) (2) (3) (4) (5 or more)