Professional Documents
Culture Documents
Below 15 15 - 18 19 - 23 24 - 28
29 - 35 36 - 42 Above 42
Graduate Degree
Commercial
Flyer
Newspaper
Friends
Promotion/Advertisment
Vodafone
Tata TeleServices
Promotion/Advertising
Customer Service
Location of Dealer
Other please specify:
Telus Fido
Neutral Satisfied
Very Satisfied
Multimedia messaging
Text messaging
Video Conferencing
M-Shopping
None
Please rank the three best performing product categories in your retail
business last year:
1.
2.
3.
9) Please rank the three worst performing product categories in your
retail business in last year:
1.
2.
3.
10) What is the trend line of your total profitability, measured either as net profit as a
percentage of sales or as a net profit as a percentage of assets?
11) If you answered "trending down" what is the principal cause?
13) What is the trend line of your storewide gross margins over the past 12 months?
15) Do you provide service on instruments and equipment in your store or stores?
16) Last year, Best Buy locations increased their inventory of music
products, principally entry level guitars and digital keyboards. Did this
have an adverse effect on:
17) Mastercard reported that overall holiday retail sales declined 2.7%
over the prior year. Did your sales match that level.
19) Deflation has been a major challenge for retailers over the past four years. Over
the past twelve months, have you seen selling prices:
20) Media accounts of the economy vary widely. Based on the immediate
experience in your store, do you feel general economic conditions are:
21) How would you characterize the attitudes of the customers you deal with?
22) In planning your business for the coming year, what to you consider to be the
primary challenges?
23) In a few words, could you outline your primary complaints with your major
suppliers, and offer suggestions for improvement?