Programme Course Code(s) Title

BBA (CA) / BBA/

16MSU08 Operations Management
B.Sc. (ISM)

Learning Outcome : Students will be acquainted with the role and functions of
operations management. They will be able to describe Layouts,
quality concepts and modern production concepts

Expected Level of Output : Conceptual Level

Department offered : Management Science

Course Inputs:

Text Instructional
Unit Description Chapter
Book Hours

Operations Management: Definition; Systems

C 1 3
concept of Production

Difference between Goods and Services; Productivity B 1 3

Importance of Production Function; Production

I Management and Operations Management; Scope
A 1 4
of Operations Management; Organization of
Production Function; Recent Trends in OM

Operations Strategy: Global view of operations;

B 2 3
Competitive advantage through operations

Production Design: Importance; Factors influencing

A 5 4
II Product Design; Characteristics; Approaches

Service Design B 4 2
 Process: Definition; Planning, Selection;

Process Strategy: Key aspects; Process focus; A 5 4

Product focus; Repetitive focus; Characteristics

Types of Production System C 1 2

Service Process Design A 6 2

Plant layout: Definition; Objectives; Principles of

Layout; Factor influencing Facility Layout; Types of A 8 5
Layout; Service Facility Layout
III
Facility Location: Factors influencing plant location,
C, A 5, 8 4
Steps in Location Selection

Service Location Strategy B 7 3

Production Planning & Control: Objectives; Role A 11 2

Aggregate Planning; Aggregate Planning Strategies;

Master Production Plan; Material Requirements C 10, 11 3
IV Planning

Inventory Management: Definition; Inventory Costs;

Factors Influencing Inventory Management and A 23 5
Control; Benefits; Inventory Control Techniques

Quality Management: Quality; Inspection and

Quality Control; Inspection: Objective; Scope; Quality A 17 4
Control: Benefits; Quality Assurance; SQC
V
Modern Production Management Tools: Just-In-time
(JIT) Manufacturing; Total quality management; ISO C 20 7

9001: 9015 Series; Poka Yoke; Kaizen; Business

 Process Re-Engineering; Lean Manufacturing

Revision 6

Total Hours 66

Note: 100% Theory CIA: 25; End Semester: 75

Text Book(s):

A. K. Aswathappa, K. Shridhara Bhat, Production and Operations Management, Himalaya

Publishing House, Mumbai, 2013
B. Jay Heizer, Barry Render, Jagadeesh Rajashekhar, Operations Management, Pearson,
New Delhi, 2011
C. R. Pannerselvam, Production and Operations Management, PHI Learning Pvt Ltd, New
Delhi, 2010
Reference Books:

1. Deepak Kumar Bhattacharyya, Production and Operations Management, Universities

Press (India) Pvt. Ltd.2012
2. Chary, Productions and Operations Management, Tata McGraw- Hill Publishing 2009