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Dear Sir/Madam,

I am a student doing a project on “Training and Development of employees in HDFC


Bank”. Therefore, I kindly request you to fill up this questionnaire to enable me to
complete my project. I assure you that your feedback will be absolutely kept
confidential.

Name: _______________________________________________________

Designation: __________________________________________________

1. Does your bank conduct Training programmes for employees ?


Yes -
No –
2. Have you attended any Training programmes ?
Yes -
No –

3. How many Training programmes are conducted in a year?


_______________________________________________
4. What are the methods of Training Programs conducted by your bank? (Please tick
against the relevant options)
 Classroom __
 Video __
 Online __
 Role play __
 Management Games __
If any other -
_______________________________________________________________
5. Induction training is given adequate importance.
(1) Poor (2) Fair (3) Good (4) Very good (5) Excellent
6. Training programmes are well planned.
(1) Poor (2) Fair (3) Good (4) Very good (5) Excellent
7. Training programmes are periodically reviewed and improved.
(1) Poor (2) Fair (3) Good (4) Very good (5) Excellent
8. Training helps to acquire technical knowledge.
(1) Poor (2) Fair (3) Good (4) Very good (5) Excellent
9. Are you satisfied with the effectiveness of training program?
(1) Poor (2) Fair (3) Good (4) Very good (5) Excellent
10. Employees participate in determining the training needs.
(1) Poor (2) Fair (3) Good (4) Very good (5) Excellent
11. T&D enhance the quality of services being performed by employees.
(1) Poor (2) Fair (3) Good (4) Very good (5) Excellent
12. T&D enhance the efficiency and effectiveness of the work being performed by
employees.
(1) Poor (2) Fair (3) Good (4) Very good (5) Excellent
13. T&D minimize the faults in operations.
(1) Poor (2) Fair (3) Good (4) Very good (5) Excellent
14. T&D improve the leadership and managerial skills.
(1) Poor (2) Fair (3) Good (4) Very good (5) Excellent
15. T&D reduce the stress level of employees.
(1) Poor (2) Fair (3) Good (4) Very good (5) Excellent

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