Report MOD

DTH3044

COMMERCIAL FOODSERVICE
OPERATION

NAME:

SITI MUNIRAH BINTI MUHAMAD NAWI

MUHAMAD FIRDAUS BIN ABDUL HAMID

LECTURE:

Miss NUR ADLINA BINTI HAJI MOHD

 TABLE OF CONTENT

NO. CONTECNT
1 Introduction

2 Objective

3 Organization Chart/ DUTIES

Division
4 Menu of The Day

5 Stall Layout

6 Mise En Place

7 Inventory

8 Conclusion

9 Enclosure
 INTRODUCTION

Commercial Food Service Operation exposed students to real

working environment that they will enter which is hotel industry.
This experience can faced all challenging things because student
have many working experience already during practical class.

We also know how to communicate with guest and handling

complaint from the guest and the team worker. As hotelier, student
must always keep smile when working.

As the Manager of The Day(MOD) we stimulate entrepreneur

traits and practice effective leadership skills in my hotel and
catering establishment. We have to learn how to manage staffs and
all duties division. The subject really polish and improve our
leadership skills and exposed in hospitality industry.
 OBJECTIVE

-Stimulate entrepreneur traits and practice effective leadership

skills in food service establishment.

-Demonstrate knowledge and understanding about fast food.

-Demonstrate knowledge and understanding of running pickup

food.

-Supervise all staff properly.

-Make sure all guest happy with our service.

-Build teamwork among staff.

 ORGANIZATIONAL CHART /
DUTIES DIVISION
Before Operation:

MOD
SITI MUNIRAH
BINTI MOHAMED NAWI

MUHAMAD FIRDAUS
BIN ABDUL HAMID

Flayer Clean Stall

-Mohamad firdaus - Alif Akmar
-Siti Norhanani -Hanifsufi -Syazwani
-Amira Syafiya
-Farehah - Syafikah
-Farah Anis -Hidayah
-Hanisah -Asma Husna
-Fatimah
During Operation:

MOD
SITI MUNIRAH
BINTI MOHAMED NAWI

MUHAMAD FIRDAUS
BIN ABDUL HAMID

Bartender Cashier
-Asma Husna -Syazwani
-Syafiqah -Hidayah

Runner Serve
-Mohamad Firdaus -Hanisah
-Fatimah -Farehah

Pickup food at hostel: Steward

-Alif Akmar -Hanifsufi
-Amira Syafiya -Farah Anis
-Siti Norhanani
After operation:
MOD
SITI MUNIRAH
BINTI MOHAMED NAWI

MUHAMAD FIRDAUS
BIN ABDUL HAMID

Clean Workplace Sweep trash:

-Asma Husna -Syazwani
-Syafiqah -Hidayah
-Hanisah
-Farehah

Colect garbage Sent equipment:

-Mohamad Firdaus -Alif Akmar
-Fatimah -Amira Syafiya
-Hanifsufi -Farah Anis
-Siti Norhanani

Sent equipment:
-Alif Akmar
-Amira Syafiya
-Farah Anis
 MENU OF THE DAY

-Roasted chicken with black paper sauce

-Garlic bread
-Coleslow
-Buttered rice

STALL LAYOUT
-
Papilion / Foyer JPH

MISE EN PLACE
-Wapping cutlery
-prepare hot water
-place to work must be clean

INVENTORY
1.Water dispenser
2.Tong
3.Ladle
4.Water pitcher
 CONCLUSON
First of all ,we are thankful for being able to do both of COD and
MOD. This task is hard to us because we are responsible to giving
instructions to the staff.

However, we have learned how to manage staffs and all duties

division .

Lastly, we are very grateful to all member for having helped us in

this task. With cooperation our task be more easies and can
complete in short time.
Enclosure