Engineering Characteristics (Units)

Low quality of material (Y/N)

Importance Weightage

Customer
More force required (N)

Length of frame (cm)

Satisfaction

Applied torque (Nm)

Shape design (G/N)

Easy keeping (Y/N)

Comfortable (Y/N)

Rating
Heavy weight (kg)

Hard to find (Y/N)

Less space (cm2)

Expensive (Y/N)
(0.00-1.00)
Friction factor

Customer Requirement 1 2 3 4 5 6 7 8 9 10 11 12 CP A B
1 Light frame 0.20 -3 -9 -3 9 0.8 0.7
2 Frame can be folded 0.15 -9 9 0.5 0.0
3 High stability 0.15 -9 9 0.7 0.8
4 Height is adjustable 0.15 9 -3 9 1 1 1.0 1.0
5 Safety 0.10 3 -3 -3 9 0.8 0.7
6 Tire not easily worn 0.05 -9 -3 3 0.0 0.6
7 Wheel can turn 360 0.05 9 3 3 0.0 0.0
8 Hand grip is comfortable 0.05 3 9 0.5 0.5
9 Fixed hand grip 0.05 -3 0.9 1.0
10 Functional brake 0.05 9 0.0 0.0
Total Importance 1.00

Performance Current product (CP)

Competitor A: 0 0 2.4 Y N N N G Y Y Y
Competitor B: 0 0 2.5 Y Y N Y G N N N
New Product Targets 0 0 Y N N Y G N Y N