Professional Documents
Culture Documents
8DG60888CAAA
Issue 1
June 2011
Legal notice
Legal notice
Alcatel, Lucent, Alcatel-Lucent and the Alcatel-Lucent logo are trademarks of Alcatel-Lucent. All other trademarks are the property of their respective
owners.
The information presented is subject to change without notice. Alcatel-Lucent assumes no responsibility for inaccuracies contained herein.
Copyright © 2011 Alcatel-Lucent. All rights reserved.
Conformance statements
Security statement
In rare instances, unauthorized individuals make connections to the telecommunications network through the use of remote access features. In such an event,
applicable tariffs require that the customer pay all network charges for traffic. Alcatel-Lucent cannot be responsible for such charges and will not make any
allowance or give any credit for charges that result from unauthorized access.
Limited warranty
For terms and conditions of sale, contact your Alcatel-Lucent Account Team.
Ordering Information
For more ordering information, refer to "How to order" in the section titled "About this document."
Contents
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1830 PSS-36/PSS–32/PSS-16/PSS-4 iii
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Contents
....................................................................................................................................................................................................................................
APROSC .................................................................................................................................................................................. 1-13
1-13
....................................................................................................................................................................................................................................
DBFT .......................................................................................................................................................................................... 1-40
1-40
....................................................................................................................................................................................................................................
FELANLOS ............................................................................................................................................................................. 1-60
1-60
....................................................................................................................................................................................................................................
INVALIDTHRESHOLD ..................................................................................................................................................... 1-87
1-87
....................................................................................................................................................................................................................................
LOS-OUT ............................................................................................................................................................................... 1-110
1-110
....................................................................................................................................................................................................................................
OAPUMPTEMPHIGH ...................................................................................................................................................... 1-135
1-135
....................................................................................................................................................................................................................................
PLM .......................................................................................................................................................................................... 1-155
1-155
....................................................................................................................................................................................................................................
SSFODUEGR ....................................................................................................................................................................... 1-179
1-179
....................................................................................................................................................................................................................................
WKSWBK .............................................................................................................................................................................. 1-203
1-203
2 Trouble-clearing procedures
Safety statements
AISL
ALLCHANMISS
ALLCHANMISS-OUT
AMPDISABLED
APRLINE
APRNODE
APROSC
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8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Contents
....................................................................................................................................................................................................................................
APRSWITCH
APRTOPO
APRUNAVAIL
APRUNAVAILOSC
APSB
APSCM
APSMM
AUTHFAIL
AUTORESET
AUTOSWTIMREF
B1SD
BASELINE
BDI
....................................................................................................................................................................................................................................
BDIEGR
BDIODU
CARDINIT
CONFIGFAIL
CONTCOM
CONTEQPT
CONTR
CONTR-OUT
CRDINIT
DATAERR
DATAFLT
DBBKUP-IP
....................................................................................................................................................................................................................................
xiv 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Contents
....................................................................................................................................................................................................................................
DBFL
DBFL (DB Failure Local - copy creation of processing failure) .......................................................................... 2-63
2-63
DBFT
DBINVALID
DBMEMTRF
DBRSTR-IP
DBUNSYNC
DBUNSYNC (The active and standby Main EC databases are not synchronized) ....................................... 2-68
2-68
DEGOTU
DISCOVERMOD
DORMANTUSER
ETHCSF
EQPT
EQPTBOOT
....................................................................................................................................................................................................................................
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8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Contents
....................................................................................................................................................................................................................................
EQPTDGR
EQPTDGROCH
EQPTDGR-OUT
EQPTDGROCH-OUT
EQPTPORT
EBER
ENV
EXCESSLOAD
FACTERM-DEV
FANSPEEDHIGH
FANSPEEDLOW
FANSPEEDMAN
....................................................................................................................................................................................................................................
FECECSD
FECUBCSD
FELANLFI
FELANLOS
FELANLSS
FELANRFI
FELOS
FEPORTMISMATCH
FEPRLF
FPGAFAIL
FPGAINIT
FPGATIMEOUT
FRCDSWTIMREF
....................................................................................................................................................................................................................................
FRCDWKSWBK
FRCDWKSWPR
FRNGSYNC
FWPENDINGOBSOLETE
FWPENDINGOBSOLETE (Firmware on this pack is about to become obsolete with the software
release upgrade) ............................................................................................................................................................ 2-106
2-106
FWUPGRADEPENDING
FWVERSIONNOTDEFAULT
FWVERSIONNOTDEFAULT (Firmware version on this pack is not the default version for this
software release) .......................................................................................................................................................... 2-108
2-108
HIBER
HIGAIN
HIGAIN (Amplifier Out of Operational Range: Gain too High) ....................................................................... 2-110
2-110
HLDOVRSYNC
HWNOTSUPPORTED
INSERTMOD
INTTEMPHIGH
....................................................................................................................................................................................................................................
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8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Contents
....................................................................................................................................................................................................................................
INTTEMPLOW
INTTEMPOPT
INTRUSION
INVALIDEGRESS
INVALIDTHRESHOLD
INVENTORYERROR
LANLFI
LANLOS
LANLSS
LANRFI
LASEREOL
LCK
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 xix
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Contents
....................................................................................................................................................................................................................................
LCKEGR
LFD
LFIEGR
LINKDOWN
LINKUP
LOAM
LOC
LOCKOUTOFPR
LOCKOUTOFTIMREF
.................................................................................................................................................................................................... 2-135
2-135
LOF
LOFEGR
....................................................................................................................................................................................................................................
xx 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Contents
....................................................................................................................................................................................................................................
LOGAIN
LOGAIN (Amplifier out of operational range - amplifier gain too low) ........................................................ 2-145
2-145
LOM
LOS
LOSDCM
LOSLDSIG
LOSOCM
LOS-O
LOS-OUT
LOS-OUT (Outgoing Loss of Signal) and (Outgoing Channel Absent) .......................................................... 2-169
2-169
LOS-P
LPBKLINE
....................................................................................................................................................................................................................................
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8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Contents
....................................................................................................................................................................................................................................
LPBKTERM
LSPOW_ALM_W
LSTEMP_ALM_W
LSSEGR
MAN
MAN (Manually caused abnormal condition - card in maintenance) / MAN (Manually caused
abnormal condition - Port in maintenance) / MAN (Logical removal performed on a timing
reference) ........................................................................................................................................................................ 2-177
2-177
MANRESET
MANSWTIMREF
MANSWTIMREF (Timing selection was switched by a manual command to a timing reference) ..... 2-182
2-182
MANSWTOINT
MANWKSWBK
MANWKSWPR
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Issue 1 June 2011
Contents
....................................................................................................................................................................................................................................
MISMATCH
MISMATCHMOD
MIXEDPFUSED
MMG
MOD
MODOUTOOR
MSIM
MTCESURV
MTCESURVDGR
NET
NOTALLOWED
....................................................................................................................................................................................................................................
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8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Contents
....................................................................................................................................................................................................................................
NTPOOSYNC
NTPOOSYNC (Network Time Protocol is enabled, but no NTP server is reachable) .............................. 2-205
2-205
OAPUMPBIASCURRHIGH
OAPUMPTEMPHIGH
OCHCOLLISION
OCHCOLLISION-OUT
OCHFDI
OCHPDI
OCHKEYDUP
OCHKEYOVERLAP
OCHTRAILDUP
OCHTRAILUNKNOWN
OCHUNKNOWN
....................................................................................................................................................................................................................................
xxiv 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Contents
....................................................................................................................................................................................................................................
OCHUNKNOWN-OUT
OCI
OCIEGR
OPR
OPRLOSSHIGH
OPRLOSSHIGH (Out of Operational Range – Loss Too High between DCM Ports of LD) ................. 2-230
2-230
OPRLOSSLOW
OPRPWRHIGH
OPRPWRHIGH (Out of Operational Range - Input Power Too High) ........................................................... 2-233
2-233
OPRPWRLOW
OPRPWRLOW (Out of Operational Range - Input Power Too Low) ............................................................. 2-235
2-235
OPROOR
OPR-OUT
OPRTX
OPRUNACHIEVE
OPTINTBASE
....................................................................................................................................................................................................................................
OPTINTDET
OPTINTSUSP
OSCSSF
PCSGENERATOR
PLM
PLMEGR
PRCDRERR
PWR
(Power Filter 1 breaker off or voltage low) PWR (Power Filter 2 breaker off or voltage low) 2-255
PWR............................................................................................................................................................................................. 2-255
PWRADJCOMMS
PWRADJFAIL
....................................................................................................................................................................................................................................
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8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Contents
....................................................................................................................................................................................................................................
PWRADJFAIL (No through services in appropriate state for adjustment) .................................................... 2-263
2-263
PWRADJREQ
PWRMARGIN
PWRMAXGAIN
PWRSUSP
PWRTILTSUSP
RAMANSUP
RCVROPTPROG
RDI
REMOVEMOD
REPLUNITMISS
REPLUNITMISSMOD
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 xxvii
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Contents
....................................................................................................................................................................................................................................
RFIEGR
RFIL
SDBER
SDEG-O
SDEGR
SFMISMATCH
SLTMSIG
SLTMSIG (Timing reference frequency has moved off the required accuracy limits (not Protected
or Protection not Available)) .................................................................................................................................... 2-293
2-293
SSF
SSFODU
SSFODUEGR
SWEQPT
....................................................................................................................................................................................................................................
SWFTDWN
SWMTXMOD
SWUPGCOMMIT
SWUPGFAIL
SYNCOOS
SYNCOOS (Timing reference failed (Not Protected or Protection not Available)) / SYNCOOS
(Timing reference failed--system going into holdover) ................................................................................. 2-316
2-316
SYNCOOS (Timing reference failed (Not Protected or Protection not Available)) .................................... 2-317
2-317
SYNREFFAIL
SYNREFFAIL (Timing reference failed, (not Protected or Protection not Available)) ............................. 2-318
2-318
SYNREFUNEQ
SYSBOOT
TIM
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 xxix
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Contents
....................................................................................................................................................................................................................................
Trail Trace Identifier Mismatch (Network Ports) ..................................................................................................... 2-324
2-324
TIMEGR
TIMODU
TRMT
TRMTMOD
UNG/UNP
UNKNOWN
UNKNOWNMOD
UPM
URU
....................................................................................................................................................................................................................................
xxx 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Contents
....................................................................................................................................................................................................................................
USALS
USLOS
USOCHCOLLISION
VCGLOA
VCGSSF
VOLTAGEHIGH
VOLTAGELOW
VTSFDI
VTSOCI
WKSWBK
WKSWPR
WTR
3 Supporting procedures
....................................................................................................................................................................................................................................
Alarms and Logs
Firmware
Software Upgrades
Rebooting Components
Reseating a Card
....................................................................................................................................................................................................................................
xxxii 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Contents
....................................................................................................................................................................................................................................
Replacing System Components
Performing loopbacks
Card-Specific Troubleshooting
Egress Adjustment Failure and Clock Source (WTOCM and PF) ....................................................................... 3-77
3-77
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 xxxiii
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Contents
....................................................................................................................................................................................................................................
Nonredundant PSS-36 and MT0C Clock Source ....................................................................................................... 3-79
3-79
Glossary
....................................................................................................................................................................................................................................
xxxiv 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
List of tables
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 xxxv
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
List of tables
....................................................................................................................................................................................................................................
....................................................................................................................................................................................................................................
xxxvi 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
List of figures
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 xxxvii
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
List of figures
....................................................................................................................................................................................................................................
3-24 Total Power at Monitored LD Power Level .................................................................................................. 3-77
....................................................................................................................................................................................................................................
xxxviii 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
About this document
About this document
Purpose
This document provides information about managing the detection, isolation, and
correction of abnormal operation.
Intended audience
This document is intended for the following users of the 1830 PSS documentation library:
• network planners
• administrators
• operators
• maintenance personnel
1830 PSS products are meant to be installed, operated, and maintained by personnel who
have the knowledge, training, and qualifications required to safely perform the tasks
assigned to them. The information, processes, and procedures contained in the 1830
PSS-36/PSS-32/PSS-16/PSS-4 product documentation are intended for use by trained and
qualified personnel.
...................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 xxxix
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
About this document
....................................................................................................................................................................................................................................
Safety information
For your safety, this document contains safety statements. Safety statements are given at
points where risks of damage to personnel, equipment, and operation may exist. Failure to
follow the directions in a safety statement may result in serious consequences.
Conventions used
The following typographical conventions are used throughout this document:
• Bold is used to identify CIT menu selections and button selections.
• Italic is used to identify NE messages
• Computer voice is used to identify system message text displayed by the CIT
Related information
The Alcatel-Lucent 1830 Photonic Service Switch (PSS) Release 3.6.0 Engineering and
Planning Tool (EPT) User Guide is part of a set of documents that support the 1830 PSS
product family. The following items are available:
....................................................................................................................................................................................................................................
xl 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
About this document
....................................................................................................................................................................................................................................
Technical support
For technical support, contact your local customer support team. Reach them via the web
at http://alcatel-lucent.com/support at or the telephone number listed under the Technical
Assistance Center menu at http://www.alcatel-lucent.com/contact.
How to order
To order Alcatel-Lucent documents and courses, use the following websites, or the e-mail,
phone, and fax contacts linked from "Contact Us" on the following sites:
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 xli
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
About this document
....................................................................................................................................................................................................................................
Documentation:
http://www.lucentdocs.com/
Training:
http://training.lucent.com/
Recycling/take-back/disposal of product
Electronic products bearing or referencing the symbol shown below, when put on the
market within the European Union (EU), shall be collected and treated at the end of their
useful life in compliance with applicable EU and local legislation. They shall not be
disposed of as part of unsorted municipal waste. Due to materials that may be contained
in the product, such as heavy metals or batteries, the environment and human health may
be negatively impacted as a result of inappropriate disposal.
Note: In the EU, a solid bar under the crossed-out wheeled bin indicates that the
product was put on the market after 13 August 2005.
....................................................................................................................................................................................................................................
xlii 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
About this document
....................................................................................................................................................................................................................................
Moreover, in compliance with legal requirements and contractual agreements, where
applicable, Alcatel-Lucent will offer to provide for the collection and treatment of
Alcatel-Lucent products at the end of their useful life. Alcatel-Lucent will also offer to
provide for the collection and treatment of existing products displaced by Alcatel-Lucent
equipment.
For information regarding take-back of equipment by Alcatel-Lucent, or for more
information regarding the requirements for recycling/disposal of product, please contact
your Alcatel-Lucent Account Manager or Alcatel-Lucent Take-Back Support at
takeback@alcatel-lucent.com.
How to comment
To comment on this document, go to the Online Comment Form (http://infodoc.alcatel-
lucent.com/comments/) or e-mail your comments to the Comments Hotline
(comments@alcatel-lucent.com).
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 xliii
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
About this document
....................................................................................................................................................................................................................................
....................................................................................................................................................................................................................................
xliv 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
1 1 larm and condition
A
details
Overview
Purpose
This chapter provides an alphabetical listing of all of the alarm conditions generated by
the 1830 Photonic Service Switch 32/16/4. Basic summary information is in the alarm.
Additional details can be obtained by querying the relevant entities.
The following information is provided for each condition type:
• a description of the condition that includes the possible root cause.
• the alarm severity.
• whether or not the condition is service-affecting.
• the cards or systems to which the condition applies.
For a description and overview of alarm management, alarm severity, and alarm
reporting, refer to the Alcatel-Lucent 1830 Photonic Service Switch Release 3.6.0 User
Provisioning Guide.
For detailed information on TL1 AIDs for each pack, and rules for shelf and slot
assignments in the 1830 Photonic Service Switch 32/16/4, refer to the Alcatel-Lucent
1830 Photonic Service Switch (PSS) Release 3.6.0 and 3.6.1 TL1 Command and
Messages Guide.
Contents
AISL 1-9
AIS - ODU 1-9
AIS - OTU 1-10
ALLCHANMISS 1-10
ALLCHANMISSOUT 1-11
AMPDISABLED 1-11
...................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-1
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details Overview
....................................................................................................................................................................................................................................
APRLine 1-12
APRNODE 1-13
APROSC 1-13
APRSWITCH 1-14
APRTOPO 1-14
APRUNAVAIL 1-15
APRUNAVAILOSC 1-15
APSB 1-16
APSCM 1-16
APSMM 1-17
AUTHFAIL 1-18
AUTORESET 1-18
AUTOSWTIMREF 1-20
B1SD 1-20
BASELine 1-21
BDI 1-22
BDIEGR 1-23
BDIODU 1-23
CARDINIT 1-25
CONFIGFAIL 1-27
CONTCOM 1-29
CONTEQPT 1-31
CONTR 1-32
CONTR-OUT 1-32
CRDINIT 1-33
DATAERR 1-35
DATAFLT 1-37
DBBKUP-IP 1-39
DBFL 1-39
DBFT 1-40
DBINVALID 1-40
DBMEMTRF 1-40
DBRSTR-IP 1-41
....................................................................................................................................................................................................................................
1-2 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details Overview
....................................................................................................................................................................................................................................
DBUNSYNC 1-41
DEGOTU 1-41
DISCOVERMOD 1-42
DORMANTUSER 1-44
EBER 1-44
EBER-O 1-45
ETHCSF 1-45
ENV [1-8] 1-46
EQPT 1-46
EQPTBOOT 1-48
EQPTDGR 1-50
EQPTDGROCH 1-51
EQPTDGROCH-OUT 1-52
EQPTDGR-OUT 1-53
EQPTPORT 1-54
EXCESSLOAD 1-55
FACTERM-DEV 1-56
FANSPEEDHIGH 1-57
FANSPEEDLOW 1-57
FANSPEEDMAN 1-58
FECECSD 1-58
FECUBCSD 1-58
FELANLFI 1-59
FELANLOS 1-60
FELANLSS 1-60
FELANRFI 1-61
FELOS 1-62
FEPORTMISMATCH 1-62
FEPRLF 1-63
FPGAFAIL 1-63
FPGAINIT 1-65
FPGATIMEOUT 1-67
FRCDSWTIMREF 1-69
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-3
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details Overview
....................................................................................................................................................................................................................................
FRCDWKSWBK 1-69
FRCDWKSWPR 1-70
FRNGSYNC 1-71
FWPENDINGOBSOLETE 1-72
FWUPGRADEPENDING 1-74
FWVERSIONNOTDEFAULT 1-76
HIBER 1-77
HIGAIN 1-78
HLDOVRSYNC 1-78
HWNOTSUPPORTED 1-79
INSERTMOD 1-79
INTTEMPHIGH 1-81
INTTEMPLOW 1-83
INTTEMPOPT 1-85
INTRUSION 1-86
INTRUSIONEVT 1-86
INVALIDEGRESS 1-86
INVALIDTHRESHOLD 1-87
INVENTORYERROR 1-87
LANLFI 1-89
LANLOS 1-90
LANLSS 1-91
LANRFI 1-92
LASEREOL 1-92
LCK 1-93
LCKEGR 1-94
LFD 1-94
LFIEGR 1-95
LINKDOWN 1-95
LINKUP 1-96
LOAM 1-96
LOC 1-97
LOCKOUTOFPR 1-97
....................................................................................................................................................................................................................................
1-4 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details Overview
....................................................................................................................................................................................................................................
LOCKOUTOFTIMREF 1-98
LOF 1-98
LOFEGR 1-100
LOF-O 1-101
LOGAIN 1-102
LOM 1-103
LOS 1-104
LOSDCM 1-108
LOSLDSig 1-108
LOSOCM 1-109
LOS-O 1-109
LOS-OUT 1-110
LOS-P 1-111
LPBKLine 1-113
LPBKTERM 1-114
LSPOW_ALM_W 1-115
LSTEMP_ALM_W 1-115
LSSEGR 1-116
MAN 1-116
MANRESET 1-120
MANSWTIMREF 1-122
MANSWTOINT 1-122
MANWKSWBK 1-123
MANWKSWPR 1-123
MISMATCH 1-124
MISMATCHMOD 1-127
MIXEDPFUSED 1-128
MMG 1-128
MOD 1-128
MODOUTOOR 1-129
MODOUTOOR 1-130
MSIM 1-130
MTCESURV 1-130
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-5
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details Overview
....................................................................................................................................................................................................................................
MTCESURVDGR 1-131
NET 1-132
NOTALLOWED 1-134
NTPOOSYNC 1-134
OAPUMPBIASCURRHIGH 1-134
OAPUMPTEMPHIGH 1-135
OCHCOLLISION 1-136
OCHCOLLISION-OUT 1-137
OCHKEYDUP 1-137
OCHKEYOVERLAP 1-138
OCHFDI 1-139
OCHPDI 1-140
OCHTRAILDUP 1-140
OCHTRAILUNKNOWN 1-141
OCHUNKNOWN 1-142
OCHUNKNOWN-OUT 1-143
OCI 1-144
OCIEGR 1-145
OPR 1-145
OPRPWRHIGH 1-146
OPRPWRLOW 1-147
OPRLOSSHIGH 1-148
OPRLOSSLOW 1-148
OPROOR 1-149
OPR-OUT 1-149
OPRTX 1-150
OPRUNACHIEVE 1-151
OPTINTBASE 1-152
OPTINTDET 1-152
OPTINTSUSP 1-153
OSCSSF 1-154
PCSGENERATOR 1-154
PLM 1-155
....................................................................................................................................................................................................................................
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Alarm and condition details Overview
....................................................................................................................................................................................................................................
PLMEGR 1-156
PRCDRERR-TOPO 1-156
PWR 1-157
PWRADJCOMMS 1-158
PWRADJFAIL 1-158
PWRADJREQ 1-159
PWRMARGIN 1-160
PWRMAXGAIN 1-161
PWRSUSP 1-161
PWRTILTSUSP 1-162
RAMANSUSP (Raman Suppress - Line) 1-163
RCVROPTPROG 1-163
RDI 1-164
REMOVEMOD 1-165
REPLUNITMISS 1-166
REPLUNITMISSMOD 1-170
RFIEGR 1-171
RFIL 1-172
SDBER 1-172
SDBER (RS) 1-173
SDEG-O 1-173
SDEGR 1-174
SFMISMATCH 1-174
SLTMSIG 1-176
SSF 1-176
SSFODU 1-178
SSFODUEGR 1-179
SWEQPT 1-179
SWFTDWN 1-180
SWMTXMOD 1-181
SWUPGCOMMIT 1-182
SWUPGFAIL 1-183
SYNCOOS 1-184
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-7
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details Overview
....................................................................................................................................................................................................................................
SYNCREFUNEQ 1-184
SYSBOOT 1-185
TIM 1-185
TIMEGR 1-186
TIMODU 1-187
TRMT 1-188
TRMTMOD 1-188
UNG/UNP 1-190
UNKNOWN 1-190
UNKNOWNMOD 1-192
UPM 1-194
USALS (rr) 1-194
USLOS 1-196
USOCHCOLLISION 1-197
VCGLOA 1-198
VCGSSF 1-198
VOLTAGEHIGH 1-198
VOLTAGELOW 1-200
VTSFDI 1-202
VTSOCI 1-203
WKSWBK 1-203
WKSWPR 1-204
WTR 1-205
....................................................................................................................................................................................................................................
1-8 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details AISL
....................................................................................................................................................................................................................................
AISL
AIS - ODU
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-9
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details AIS - OTU
....................................................................................................................................................................................................................................
AIS - OTU
ALLCHANMISS
....................................................................................................................................................................................................................................
1-10 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details ALLCHANMISSOUT
....................................................................................................................................................................................................................................
ALLCHANMISSOUT
AMPDISABLED
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-11
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details AMPDISABLED
....................................................................................................................................................................................................................................
Effect on Service SA
Alarm Entity Type OTS
Description Amplifier Disabled
Corrective Action Proceed to “AMPDISABLED” (p. 2-29).
APRLine
....................................................................................................................................................................................................................................
1-12 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details APRLine
....................................................................................................................................................................................................................................
APRNODE
APROSC
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-13
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details APRSWITCH
....................................................................................................................................................................................................................................
APRSWITCH
APRTOPO
....................................................................................................................................................................................................................................
1-14 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details APRUNAVAIL
....................................................................................................................................................................................................................................
APRUNAVAIL
APRUNAVAILOSC
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-15
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details APRUNAVAILOSC
....................................................................................................................................................................................................................................
APSB
APSCM
....................................................................................................................................................................................................................................
1-16 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details APSCM
....................................................................................................................................................................................................................................
APSMM
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-17
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details AUTHFAIL
....................................................................................................................................................................................................................................
AUTHFAIL
AUTORESET
....................................................................................................................................................................................................................................
1-18 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details AUTORESET
....................................................................................................................................................................................................................................
....................................................................................................................................................................................................................................
AUTOSWTIMREF
B1SD
....................................................................................................................................................................................................................................
1-20 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details BASELine
....................................................................................................................................................................................................................................
BASELine
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-21
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details BDI
....................................................................................................................................................................................................................................
BDI
....................................................................................................................................................................................................................................
1-22 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details BDIEGR
....................................................................................................................................................................................................................................
BDIEGR
BDIODU
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-23
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details BDIODU
....................................................................................................................................................................................................................................
....................................................................................................................................................................................................................................
1-24 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details CARDINIT
....................................................................................................................................................................................................................................
CARDINIT
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-25
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details CARDINIT
....................................................................................................................................................................................................................................
WR-shelf-slot
WTOCM-shelf-slot
Alarm and condition details CARDINIT
....................................................................................................................................................................................................................................
CONFIGFAIL
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-27
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details CONFIGFAIL
....................................................................................................................................................................................................................................
....................................................................................................................................................................................................................................
CONTCOM
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-29
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details CONTCOM
....................................................................................................................................................................................................................................
....................................................................................................................................................................................................................................
CONTEQPT
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-31
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details CONTR
....................................................................................................................................................................................................................................
CONTR
CONTR-OUT
....................................................................................................................................................................................................................................
1-32 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details CONTR-OUT
....................................................................................................................................................................................................................................
CRDINIT
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-33
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details CRDINIT
....................................................................................................................................................................................................................................
....................................................................................................................................................................................................................................
DATAERR
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-35
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details DATAERR
....................................................................................................................................................................................................................................
....................................................................................................................................................................................................................................
DATAFLT
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-37
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details DATAFLT
....................................................................................................................................................................................................................................
....................................................................................................................................................................................................................................
DBBKUP-IP
DBFL
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-39
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details DBFT
....................................................................................................................................................................................................................................
DBFT
DBINVALID
DBMEMTRF
....................................................................................................................................................................................................................................
1-40 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details DBRSTR-IP
....................................................................................................................................................................................................................................
DBRSTR-IP
DBUNSYNC
DEGOTU
....................................................................................................................................................................................................................................
DISCOVERMOD
....................................................................................................................................................................................................................................
1-42 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details DISCOVERMOD
....................................................................................................................................................................................................................................
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-43
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details DORMANTUSER
....................................................................................................................................................................................................................................
DORMANTUSER
EBER
....................................................................................................................................................................................................................................
1-44 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details EBER-O
....................................................................................................................................................................................................................................
EBER-O
ETHCSF
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-45
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details ENV [1-8]
....................................................................................................................................................................................................................................
ENV [1-8]
EQPT
Card Failure - Device
....................................................................................................................................................................................................................................
1-46 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details EQPT
....................................................................................................................................................................................................................................
....................................................................................................................................................................................................................................
EQPTBOOT
....................................................................................................................................................................................................................................
1-48 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details EQPTBOOT
....................................................................................................................................................................................................................................
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-49
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details EQPTBOOT
....................................................................................................................................................................................................................................
EQPTDGR
Port Degrade: Communications with the Wavelength Tracker on this card are unreliable
and any Wavelength Tracker information sent or generated may be incorrect.
....................................................................................................................................................................................................................................
1-50 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details EQPTDGR
....................................................................................................................................................................................................................................
Card Degrade: A fault on the card has caused the system to declare a hardware failure.
EQPTDGROCH
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-51
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details EQPTDGROCH
....................................................................................................................................................................................................................................
EQPTDGROCH-OUT
....................................................................................................................................................................................................................................
1-52 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details EQPTDGROCH-OUT
....................................................................................................................................................................................................................................
EQPTDGR-OUT
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-53
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details EQPTPORT
....................................................................................................................................................................................................................................
EQPTPORT
Port Failure - Device
....................................................................................................................................................................................................................................
1-54 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details EXCESSLOAD
....................................................................................................................................................................................................................................
EXCESSLOAD
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-55
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details FACTERM-DEV
....................................................................................................................................................................................................................................
FACTERM-DEV
....................................................................................................................................................................................................................................
1-56 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details FACTERM-DEV
....................................................................................................................................................................................................................................
FANSPEEDHIGH
FANSPEEDLOW
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-57
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details FANSPEEDMAN
....................................................................................................................................................................................................................................
FANSPEEDMAN
FECECSD
FECUBCSD
....................................................................................................................................................................................................................................
1-58 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details FECUBCSD
....................................................................................................................................................................................................................................
FELANLFI
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-59
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details FELANLOS
....................................................................................................................................................................................................................................
FELANLOS
FELANLSS
....................................................................................................................................................................................................................................
1-60 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details FELANLSS
....................................................................................................................................................................................................................................
FELANRFI
Effect on Service SA
Alarm Entity Type 11STMM10: 1GbE
112SCX10, 112SX10L, 11QPA4, 11STAR1,
43SCX4, 43STX4.and 43STX4P: 10GbE
Description Far End Remote Fault
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-61
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details FELANRFI
....................................................................................................................................................................................................................................
FELOS
FEPORTMISMATCH
....................................................................................................................................................................................................................................
1-62 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details FEPRLF
....................................................................................................................................................................................................................................
FEPRLF
FPGAFAIL
Description
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-63
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details FPGAFAIL
....................................................................................................................................................................................................................................
....................................................................................................................................................................................................................................
FPGAINIT
Description
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-65
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details FPGAINIT
....................................................................................................................................................................................................................................
....................................................................................................................................................................................................................................
FPGATIMEOUT
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-67
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details FPGATIMEOUT
....................................................................................................................................................................................................................................
....................................................................................................................................................................................................................................
FRCDSWTIMREF
FRCDWKSWBK
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-69
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details FRCDWKSWBK
....................................................................................................................................................................................................................................
FRCDWKSWPR
....................................................................................................................................................................................................................................
1-70 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details FRCDWKSWPR
....................................................................................................................................................................................................................................
FRNGSYNC
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-71
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details FWPENDINGOBSOLETE
....................................................................................................................................................................................................................................
FWPENDINGOBSOLETE
....................................................................................................................................................................................................................................
1-72 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details FWPENDINGOBSOLETE
....................................................................................................................................................................................................................................
....................................................................................................................................................................................................................................
FWUPGRADEPENDING
....................................................................................................................................................................................................................................
1-74 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details FWUPGRADEPENDING
....................................................................................................................................................................................................................................
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-75
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details FWVERSIONNOTDEFAULT
....................................................................................................................................................................................................................................
FWVERSIONNOTDEFAULT
....................................................................................................................................................................................................................................
1-76 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details FWVERSIONNOTDEFAULT
....................................................................................................................................................................................................................................
HIBER
Description
Effect on Service SA
Alarm Entity Type 11DPE12: 10GbE
11QPA4: 10GbE, FC800, FC1200
11STAR1: 10GbE, FC1200
11STGE12, 43STX4, and 43STX4P: 10GbE
Description High BER
Corrective Action Proceed to “HIBER” (p. 2-109).
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-77
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details HIGAIN
....................................................................................................................................................................................................................................
HIGAIN
HLDOVRSYNC
....................................................................................................................................................................................................................................
1-78 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details HWNOTSUPPORTED
....................................................................................................................................................................................................................................
HWNOTSUPPORTED
INSERTMOD
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-79
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details INSERTMOD
....................................................................................................................................................................................................................................
....................................................................................................................................................................................................................................
1-80 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details INTTEMPHIGH
....................................................................................................................................................................................................................................
INTTEMPHIGH
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-81
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details INTTEMPHIGH
....................................................................................................................................................................................................................................
....................................................................................................................................................................................................................................
INTTEMPLOW
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-83
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details INTTEMPLOW
....................................................................................................................................................................................................................................
....................................................................................................................................................................................................................................
INTTEMPOPT
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-85
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details INTRUSION
....................................................................................................................................................................................................................................
INTRUSION
INTRUSIONEVT
INVALIDEGRESS
....................................................................................................................................................................................................................................
1-86 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details INVALIDEGRESS
....................................................................................................................................................................................................................................
INVALIDTHRESHOLD
INVENTORYERROR
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-87
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details INVENTORYERROR
....................................................................................................................................................................................................................................
MT0C-shelf-slot
MVAC-shelf-slot
Alarm and condition details INVENTORYERROR
....................................................................................................................................................................................................................................
LANLFI
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-89
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details LANLOS
....................................................................................................................................................................................................................................
LANLOS
....................................................................................................................................................................................................................................
1-90 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details LANLSS
....................................................................................................................................................................................................................................
LANLSS
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-91
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details LANRFI
....................................................................................................................................................................................................................................
LANRFI
LASEREOL
....................................................................................................................................................................................................................................
1-92 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details LCK
....................................................................................................................................................................................................................................
LCK
Description
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-93
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details LCKEGR
....................................................................................................................................................................................................................................
LCKEGR
Effect on Service SA
Alarm Entity Type ODU2
Description Egress Locked - ODU
Corrective Action Proceed to “LCKEGR” (p. 2-127).
LFD
....................................................................................................................................................................................................................................
1-94 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details LFIEGR
....................................................................................................................................................................................................................................
LFIEGR
LINKDOWN
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-95
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details LINKUP
....................................................................................................................................................................................................................................
LINKUP
Description
LOAM
....................................................................................................................................................................................................................................
1-96 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details LOC
....................................................................................................................................................................................................................................
LOC
LOCKOUTOFPR
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-97
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details LOCKOUTOFPR
....................................................................................................................................................................................................................................
LOCKOUTOFTIMREF
LOF
1 of 2
....................................................................................................................................................................................................................................
1-98 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details LOF
....................................................................................................................................................................................................................................
2 of 2
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-99
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details LOF
....................................................................................................................................................................................................................................
LOFEGR
....................................................................................................................................................................................................................................
1-100 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details LOFEGR
....................................................................................................................................................................................................................................
LOF-O
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-101
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details LOF-O
....................................................................................................................................................................................................................................
LOGAIN
....................................................................................................................................................................................................................................
1-102 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details LOGAIN
....................................................................................................................................................................................................................................
LOM
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-103
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details LOM
....................................................................................................................................................................................................................................
LOS
1 of 6
....................................................................................................................................................................................................................................
1-104 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details LOS
....................................................................................................................................................................................................................................
2 of 6
3 of 6
4 of 6
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-105
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details LOS
....................................................................................................................................................................................................................................
5 of 6
....................................................................................................................................................................................................................................
1-106 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details LOS
....................................................................................................................................................................................................................................
Description
6 of 6
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-107
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details LOSDCM
....................................................................................................................................................................................................................................
LOSDCM
LOSLDSig
....................................................................................................................................................................................................................................
1-108 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details LOSOCM
....................................................................................................................................................................................................................................
LOSOCM
LOS-O
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-109
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details LOS-OUT
....................................................................................................................................................................................................................................
LOS-OUT
1 of 2
2 of 2
....................................................................................................................................................................................................................................
1-110 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details LOS-OUT
....................................................................................................................................................................................................................................
LOS-P
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-111
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details LOS-P
....................................................................................................................................................................................................................................
....................................................................................................................................................................................................................................
1-112 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details LOS-P
....................................................................................................................................................................................................................................
LPBKLine
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-113
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details LPBKLine
....................................................................................................................................................................................................................................
LPBKTERM
....................................................................................................................................................................................................................................
1-114 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details LSPOW_ALM_W
....................................................................................................................................................................................................................................
LSPOW_ALM_W
LSTEMP_ALM_W
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-115
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details LSSEGR
....................................................................................................................................................................................................................................
LSSEGR
MAN
1 of 3
....................................................................................................................................................................................................................................
1-116 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details MAN
....................................................................................................................................................................................................................................
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-117
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details MAN
....................................................................................................................................................................................................................................
2 of 3
....................................................................................................................................................................................................................................
1-118 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details MAN
....................................................................................................................................................................................................................................
....................................................................................................................................................................................................................................
3 of 3
MANRESET
....................................................................................................................................................................................................................................
1-120 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details MANRESET
....................................................................................................................................................................................................................................
....................................................................................................................................................................................................................................
MANSWTIMREF
MANSWTOINT
....................................................................................................................................................................................................................................
1-122 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details MANWKSWBK
....................................................................................................................................................................................................................................
MANWKSWBK
MANWKSWPR
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-123
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details MANWKSWPR
....................................................................................................................................................................................................................................
MISMATCH
Description
Card mismatch
....................................................................................................................................................................................................................................
1-124 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details MISMATCH
....................................................................................................................................................................................................................................
....................................................................................................................................................................................................................................
Description
Power filter mismatch
Shelf mismatch
....................................................................................................................................................................................................................................
1-126 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details MISMATCHMOD
....................................................................................................................................................................................................................................
MISMATCHMOD
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-127
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details MIXEDPFUSED
....................................................................................................................................................................................................................................
MIXEDPFUSED
Description
MMG
MOD
....................................................................................................................................................................................................................................
1-128 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details MOD
....................................................................................................................................................................................................................................
MODOUTOOR
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-129
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details MODOUTOOR
....................................................................................................................................................................................................................................
MODOUTOOR
MSIM
MTCESURV
....................................................................................................................................................................................................................................
1-130 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details MTCESURV
....................................................................................................................................................................................................................................
MTCESURVDGR
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-131
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details MTCESURVDGR
....................................................................................................................................................................................................................................
NET
....................................................................................................................................................................................................................................
1-132 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details NET
....................................................................................................................................................................................................................................
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-133
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details NOTALLOWED
....................................................................................................................................................................................................................................
NOTALLOWED
NTPOOSYNC
OAPUMPBIASCURRHIGH
....................................................................................................................................................................................................................................
1-134 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details OAPUMPBIASCURRHIGH
....................................................................................................................................................................................................................................
OAPUMPTEMPHIGH
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-135
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details OCHCOLLISION
....................................................................................................................................................................................................................................
OCHCOLLISION
Description
....................................................................................................................................................................................................................................
1-136 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details OCHCOLLISION-OUT
....................................................................................................................................................................................................................................
OCHCOLLISION-OUT
OCHKEYDUP
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-137
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details OCHKEYDUP
....................................................................................................................................................................................................................................
OCHKEYOVERLAP
....................................................................................................................................................................................................................................
1-138 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details OCHKEYOVERLAP
....................................................................................................................................................................................................................................
OCHFDI
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-139
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details OCHPDI
....................................................................................................................................................................................................................................
OCHPDI
OCHTRAILDUP
....................................................................................................................................................................................................................................
1-140 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details OCHTRAILDUP
....................................................................................................................................................................................................................................
OCHTRAILUNKNOWN
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-141
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details OCHTRAILUNKNOWN
....................................................................................................................................................................................................................................
OCHUNKNOWN
....................................................................................................................................................................................................................................
1-142 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details OCHUNKNOWN
....................................................................................................................................................................................................................................
OCHUNKNOWN-OUT
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-143
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details OCHUNKNOWN-OUT
....................................................................................................................................................................................................................................
OCI
Description
....................................................................................................................................................................................................................................
1-144 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details OCI
....................................................................................................................................................................................................................................
OCIEGR
Effect on Service SA
Alarm Entity Type ODU2
Description Egress Open Connection Indication - ODU
Corrective Action Proceed to “OCIEGR” (p. 2-227).
OPR
Description
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-145
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details OPR
....................................................................................................................................................................................................................................
OPRPWRHIGH
....................................................................................................................................................................................................................................
1-146 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details OPRPWRHIGH
....................................................................................................................................................................................................................................
OPRPWRLOW
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-147
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details OPRLOSSHIGH
....................................................................................................................................................................................................................................
OPRLOSSHIGH
Description
OPRLOSSLOW
....................................................................................................................................................................................................................................
OPROOR
OPR-OUT
Description
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-149
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details OPR-OUT
....................................................................................................................................................................................................................................
OPRTX
Description
....................................................................................................................................................................................................................................
1-150 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details OPRUNACHIEVE
....................................................................................................................................................................................................................................
OPRUNACHIEVE
Description
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-151
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details OPTINTBASE
....................................................................................................................................................................................................................................
OPTINTBASE
OPTINTDET
....................................................................................................................................................................................................................................
1-152 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details OPTINTDET
....................................................................................................................................................................................................................................
OPTINTSUSP
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-153
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details OPTINTSUSP
....................................................................................................................................................................................................................................
OSCSSF
PCSGENERATOR
Description
....................................................................................................................................................................................................................................
1-154 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details PCSGENERATOR
....................................................................................................................................................................................................................................
PLM
Description
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-155
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details PLM
....................................................................................................................................................................................................................................
PLMEGR
Effect on Service SA
Alarm Entity Type OTU2
Description Egress Payload Mismatch Indication - ODU
Corrective Action Proceed to “PLMEGR” (p. 2-249).
PRCDRERR-TOPO
Description
1 of 2
2 of 2
....................................................................................................................................................................................................................................
1-156 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details PRCDRERR-TOPO
....................................................................................................................................................................................................................................
PWR
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-157
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details PWRADJCOMMS
....................................................................................................................................................................................................................................
PWRADJCOMMS
PWRADJFAIL
....................................................................................................................................................................................................................................
1-158 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details PWRADJFAIL
....................................................................................................................................................................................................................................
PWRADJREQ
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-159
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details PWRADJREQ
....................................................................................................................................................................................................................................
PWRMARGIN
....................................................................................................................................................................................................................................
1-160 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details PWRMAXGAIN
....................................................................................................................................................................................................................................
PWRMAXGAIN
PWRSUSP
Description
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-161
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details PWRSUSP
....................................................................................................................................................................................................................................
PWRTILTSUSP
Description
....................................................................................................................................................................................................................................
1-162 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details PWRTILTSUSP
....................................................................................................................................................................................................................................
RCVROPTPROG
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-163
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details RCVROPTPROG
....................................................................................................................................................................................................................................
RDI
....................................................................................................................................................................................................................................
1-164 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details REMOVEMOD
....................................................................................................................................................................................................................................
REMOVEMOD
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-165
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details REPLUNITMISS
....................................................................................................................................................................................................................................
REPLUNITMISS
Description
Card missing
....................................................................................................................................................................................................................................
1-166 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details REPLUNITMISS
....................................................................................................................................................................................................................................
....................................................................................................................................................................................................................................
Description
Card removal/unseat event
....................................................................................................................................................................................................................................
1-168 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details REPLUNITMISS
....................................................................................................................................................................................................................................
....................................................................................................................................................................................................................................
REPLUNITMISSMOD
....................................................................................................................................................................................................................................
1-170 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details REPLUNITMISSMOD
....................................................................................................................................................................................................................................
RFIEGR
Description
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-171
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details RFIL
....................................................................................................................................................................................................................................
RFIL
SDBER
....................................................................................................................................................................................................................................
1-172 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details SDBER (RS)
....................................................................................................................................................................................................................................
SDBER (RS)
SDEG-O
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-173
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details SDEGR
....................................................................................................................................................................................................................................
SDEGR
Effect on Service SA
Alarm Entity Type OTU2
Description Egress Signal Degrade - ODU
Corrective Action Proceed to “SDEGR” (p. 2-291).
SFMISMATCH
....................................................................................................................................................................................................................................
1-174 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details SFMISMATCH
....................................................................................................................................................................................................................................
....................................................................................................................................................................................................................................
SLTMSIG
SSF
....................................................................................................................................................................................................................................
1-176 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details SSF
....................................................................................................................................................................................................................................
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-177
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details SSFODU
....................................................................................................................................................................................................................................
SSFODU
....................................................................................................................................................................................................................................
1-178 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details SSFODUEGR
....................................................................................................................................................................................................................................
SSFODUEGR
Description
SWEQPT
1 of 2
Description
2 of 2
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-179
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details SWEQPT
....................................................................................................................................................................................................................................
SWFTDWN
1 of 2
2 of 2
....................................................................................................................................................................................................................................
1-180 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details SWFTDWN
....................................................................................................................................................................................................................................
SWMTXMOD
1 of 2
Effect on Service SA
Alarm Entity Type EQPT
Description Switching matrix module failure
Corrective Action Proceed to “SWMTXMOD” (p. 2-307).
2 of 2
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-181
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details SWMTXMOD
....................................................................................................................................................................................................................................
SWUPGCOMMIT
....................................................................................................................................................................................................................................
1-182 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details SWUPGFAIL
....................................................................................................................................................................................................................................
SWUPGFAIL
1 of 2
2 of 2
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-183
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details SYNCOOS
....................................................................................................................................................................................................................................
SYNCOOS
1 of 2
2 of 2
SYNCREFUNEQ
....................................................................................................................................................................................................................................
1-184 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details SYSBOOT
....................................................................................................................................................................................................................................
SYSBOOT
TIM
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-185
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details TIM
....................................................................................................................................................................................................................................
TIMEGR
....................................................................................................................................................................................................................................
1-186 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details TIMODU
....................................................................................................................................................................................................................................
TIMODU
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-187
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details TRMT
....................................................................................................................................................................................................................................
TRMT
Description
TRMTMOD
....................................................................................................................................................................................................................................
1-188 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details TRMTMOD
....................................................................................................................................................................................................................................
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-189
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details UNG/UNP
....................................................................................................................................................................................................................................
UNG/UNP
UNKNOWN
....................................................................................................................................................................................................................................
1-190 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details UNKNOWN
....................................................................................................................................................................................................................................
....................................................................................................................................................................................................................................
UNKNOWNMOD
....................................................................................................................................................................................................................................
1-192 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details UNKNOWNMOD
....................................................................................................................................................................................................................................
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-193
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details UPM
....................................................................................................................................................................................................................................
UPM
USALS (rr)
....................................................................................................................................................................................................................................
1-194 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details USALS (rr)
....................................................................................................................................................................................................................................
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-195
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details USALS (rr)
....................................................................................................................................................................................................................................
USLOS
....................................................................................................................................................................................................................................
1-196 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details USLOS
....................................................................................................................................................................................................................................
USOCHCOLLISION
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-197
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details VCGLOA
....................................................................................................................................................................................................................................
VCGLOA
VCGSSF
VOLTAGEHIGH
....................................................................................................................................................................................................................................
1-198 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details VOLTAGEHIGH
....................................................................................................................................................................................................................................
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-199
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details VOLTAGEHIGH
....................................................................................................................................................................................................................................
VOLTAGELOW
Description
....................................................................................................................................................................................................................................
1-200 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details VOLTAGELOW
....................................................................................................................................................................................................................................
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-201
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details VOLTAGELOW
....................................................................................................................................................................................................................................
VTSFDI
....................................................................................................................................................................................................................................
1-202 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details VTSOCI
....................................................................................................................................................................................................................................
VTSOCI
WKSWBK
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-203
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details WKSWBK
....................................................................................................................................................................................................................................
WKSWPR
....................................................................................................................................................................................................................................
1-204 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details WKSWPR
....................................................................................................................................................................................................................................
WTR
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 1-205
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Alarm and condition details WTR
....................................................................................................................................................................................................................................
....................................................................................................................................................................................................................................
1-206 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
2 2rouble-clearing
T
procedures
Overview
Purpose
This chapter contains the trouble-clearing procedures required to clear the conditions for
the 1830 Photonic Service Switch 32/16/4.
Contents
...................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-1
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures Overview
....................................................................................................................................................................................................................................
....................................................................................................................................................................................................................................
CARDINIT 2-50
CARDINIT (Card Initializing) 2-50
CONFIGFAIL 2-51
CONFIGFAIL (Line Card Configuration Failed) 2-51
CONTCOM 2-52
CONTCOM (Card Failure - Communication) 2-52
CONTCOM (Inter-shelf loss of communication) 2-53
CONTEQPT 2-54
CONTEQPT (Card Failure - Device) 2-54
CONTR 2-55
CONTR (Port degrade - wavelength tracker failure) 2-55
CONTR-OUT 2-56
CONTR-OUT (Port degrade - wavelength tracker detection failure) 2-57
CRDINIT 2-58
CRDINIT (Card Identification Event) 2-58
DATAERR 2-59
DATAERR (Data Error or Timeout) 2-59
DATAFLT 2-60
DATAFLT (Card Provisioning Failure) 2-60
DBBKUP-IP 2-62
DBBKUP-IP (Database Backup In-Progress) 2-62
DBFL 2-63
DBFL (DB Failure Local - copy creation of processing failure) 2-63
DBFT 2-63
DBFT (DB Failure Transport - file transport failure) 2-63
DBINVALID 2-64
DBINVALID (Database invalid) 2-64
DBMEMTRF 2-65
DBMEMTRF (Database synchronization failure) 2-65
DBRSTR-IP 2-67
DBRSTR-IP (Database Restore In Progress) 2-67
DBUNSYNC 2-68
DBUNSYNC (The active and standby Main EC databases are not synchronized) 2-68
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-3
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures Overview
....................................................................................................................................................................................................................................
DEGOTU 2-68
DEGOTU (Signal Degrade - OTU) 2-68
DISCOVERMOD 2-69
DISCOVERMOD (Pluggable Module Discovered) 2-69
DORMANTUSER 2-71
DORMANTUSER (User inactive) 2-71
ETHCSF 2-71
ETHCSF (Ethernet Client Signal Failure) 2-71
EQPT 2-72
EQPT (Card Failure - Device) 2-72
EQPT (Card Failure - Device) 2-73
EQPTBOOT 2-74
EQPTBOOT (Card failure - boot failure) 2-74
EQPTDGR 2-75
EQPTDGR (Card Degrade - device) 2-75
EQPTDGR (Port Degrade - Wavelength Tracker Communication Failure) 2-77
EQPTDGROCH 2-78
EQPTDGROCH (Port Degrade - Wavelength Tracker Communication Failure) 2-78
EQPTDGR-OUT 2-79
EQPTDGR-OUT (Port Degrade - Wavelength Tracker Communication Failure) 2-80
EQPTDGROCH-OUT 2-81
EQPTDGROCH-OUT (Port Degrade - Wavelength Tracker Communication 2-81
Failure)
EQPTPORT 2-82
EQPTPORT (Port Failure - Device): 2-83
EBER 2-84
EBER (Excessive BER) 2-84
EBER-O (Optical Supervision Channel Excessive BER) 2-86
ENV 2-88
ENV (Environmental Input [1-8] active) 2-88
EXCESSLOAD 2-88
EXCESSLOAD (Excessive Current Load) 2-88
FACTERM-DEV 2-89
....................................................................................................................................................................................................................................
2-4 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures Overview
....................................................................................................................................................................................................................................
....................................................................................................................................................................................................................................
FRCDWKSWBK 2-103
FRCDWKSWBK (Forced switch to working) 2-103
FRCDWKSWPR 2-104
FRCDWKSWPR (Forced switch to protection) 2-104
FRNGSYNC 2-105
FRNGSYNC (System clock is in free running synchronization mode) 2-105
FWPENDINGOBSOLETE 2-105
FWPENDINGOBSOLETE (Firmware on this pack is about to become obsolete 2-105
with the software release upgrade)
FWUPGRADEPENDING 2-106
FWUPGRADEPENDING (Firmware upgrade pending) 2-106
FWVERSIONNOTDEFAULT 2-108
FWVERSIONNOTDEFAULT (Firmware version on this pack is not the default 2-108
version for this software release)
HIBER 2-109
HIBER (High BER) 2-109
HIGAIN 2-110
HIGAIN (Amplifier Out of Operational Range: Gain too High) 2-110
HLDOVRSYNC 2-112
HLDOVRSYNC (System timing is in autonomous holdover synchronization 2-112
mode)
HWNOTSUPPORTED 2-112
HWNOTSUPPORTED (Hardware not supported for current configuration) 2-112
INSERTMOD 2-113
INSERTMOD (Pluggable Module Inserted) 2-113
INTTEMPHIGH 2-114
INTTEMP (Card over temperature) 2-114
INTTEMPLOW 2-114
INTTEMPLOW (Card under temperature) 2-114
INTTEMPOPT 2-115
INTTEMP (Optics over temperature) 2-115
INTRUSION 2-116
INTRUSION 2-116
....................................................................................................................................................................................................................................
2-6 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures Overview
....................................................................................................................................................................................................................................
....................................................................................................................................................................................................................................
LOCKOUTOFPR 2-133
LOCKOUTOFPR (Lockout of protection) 2-133
LOCKOUTOFTIMREF 2-134
2-135
LOF 2-135
LOF (Loss Of Frame) 2-135
Transponder Client Port Loss of Frame 2-137
Transponder Network Port Loss of Frame 2-139
LOF-O (Incoming SUPVY LOF) 2-142
LOFEGR 2-144
LOFEGR (Loss of Frame Egress) 2-144
LOGAIN 2-145
LOGAIN (Amplifier out of operational range - amplifier gain too low) 2-145
LOM 2-146
LOM (Loss of Multiframe - OTU) 2-146
LOS 2-148
LOS (Loss of Signal) 2-148
LOS (Channel Absent) 2-150
LD Input LOS 2-153
CWR Input LOS 2-155
LOS (Loss of signal) 2-157
Input LOS 2-160
OMD Input LOS 2-161
LOSDCM 2-162
LOSDCM (From DCM Input LOS) 2-162
LOSLDSIG 2-164
LOSLDSIG (LD SIG Input LOS) 2-164
LOSOCM 2-166
LOSOCM (WTOCM Input LOS) 2-166
LOS-O 2-167
LOS-O (Incoming SUPVY LOS) 2-167
LOS-OUT 2-169
LOS-OUT (Outgoing Loss of Signal) and (Outgoing Channel Absent) 2-169
....................................................................................................................................................................................................................................
2-8 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures Overview
....................................................................................................................................................................................................................................
LOS-P 2-172
LOS-P (Incoming Payload LOS) 2-172
LPBKLINE 2-173
LPBKLINE (Line [Facility] Loopback Active) 2-173
LPBKTERM 2-174
LPBKTERM (Diagnostic (Terminal) loopback active) 2-174
LSPOW_ALM_W 2-175
LSPOW_ALM_W (Laser Back-Facet Optical Power Cross Threshold) 2-175
LSTEMP_ALM_W 2-176
LSTEMP_ALM_W (Laser Cooling Current Cross Threshold) 2-176
LSSEGR 2-177
LSSEGR (Remote Client Loss of Synchronization) 2-177
MAN 2-177
MAN (Manually caused abnormal condition - card in maintenance) / MAN 2-177
(Manually caused abnormal condition - Port in maintenance) / MAN (Logical
removal performed on a timing reference)
MAN (Manually caused abnormal condition - card in maintenance) 2-179
MAN (Manually caused abnormal condition - port in maintenance) 2-180
MAN (Logical removal performed on a timing reference) 2-180
MANRESET 2-181
MANRESET (Card Manual Reset) 2-181
MANSWTIMREF 2-182
MANSWTIMREF (Timing selection was switched by a manual command to a 2-182
timing reference)
MANSWTOINT 2-182
MANSWTOINT (Manual Switch to Internal Timing ) 2-182
MANWKSWBK 2-183
MANWKSWBK (Manual switch to working) 2-183
MANWKSWPR 2-184
MANWKSWPR (Manual switch to protection) 2-184
MISMATCH 2-185
MISMATCH (Card Mismatch); MISMATCH (Power Filter Mismatch); 2-185
MISMATCH (Shelf Mismatch),
MISMATCH (Card Mismatch) 2-186
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-9
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures Overview
....................................................................................................................................................................................................................................
....................................................................................................................................................................................................................................
2-10 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures Overview
....................................................................................................................................................................................................................................
OCHFDI 2-213
OCHFDI (Optical Channel Forward Defect Indication) 2-213
OCHPDI 2-215
OCHPDI (Channel Payload Defect Indicator) 2-215
OCHKEYDUP 2-217
OCHKEYDUP (Duplicate Wave Key) 2-217
OCHKEYOVERLAP 2-218
OCHKEYOVERLAP (Wave Key overlap) 2-218
OCHTRAILDUP 2-219
OCHTRAILDUP (Duplicate OCH Trail name) 2-219
OCHTRAILDUP (Duplicate OCh trail name) 2-221
OCHTRAILUNKNOWN 2-221
OCHTRAILUNKNOWN (Unknown OCH Trail for x-connect) 2-221
OCHUNKNOWN 2-223
OCHUNKNOWN (Channel Unexpected) 2-223
OCHUNKNOWN-OUT 2-225
OCHUNKNOWN-OUT (Channel Unexpected) 2-225
OCI 2-226
OCI (Open Connection Indication - ODU) 2-226
OCIEGR 2-227
OCIEGR (Egress Open Connection Indication - ODU) 2-227
OPR 2-228
OPR (Channel Optical Power Out of Range) 2-228
OPRLOSSHIGH 2-230
OPRLOSSHIGH (Out of Operational Range – Loss Too High between DCM 2-230
Ports of LD)
OPRLOSSLOW 2-231
OPRLOSSLOW (Out of Operational Range - Loss Too Low) 2-231
OPRPWRHIGH 2-233
OPRPWRHIGH (Out of Operational Range - Input Power Too High) 2-233
OPRPWRLOW 2-235
OPRPWRLOW (Out of Operational Range - Input Power Too Low) 2-235
OPROOR 2-236
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-11
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures Overview
....................................................................................................................................................................................................................................
....................................................................................................................................................................................................................................
2-12 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures Overview
....................................................................................................................................................................................................................................
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-13
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures Overview
....................................................................................................................................................................................................................................
SDBER 2-286
SDBER (Signal Degrade) 2-287
SDBER (RS) (RS Signal Degrade) 2-288
SDEG-O 2-288
SDEG-O (SUPVY Signal Degrade) 2-288
SDEGR 2-291
SDEGR (Egress Signal Degrade - ODU) 2-291
SFMISMATCH 2-292
SFMISMATCH (Software Version Mismatch) 2-292
SLTMSIG 2-293
SLTMSIG (Timing reference frequency has moved off the required accuracy 2-293
limits (not Protected or Protection not Available))
SSF 2-294
SSF (Server Signal Failure - OTU) 2-294
SSFODU 2-295
SSFODU (Server Signal Failure - ODU) 2-295
SSFODUEGR 2-297
SSFODUEGR (Egress Signal Server Failure - ODU) 2-297
SWEQPT 2-299
SWEQPT (Equipment Controller redundancy is compromised); SWEQPT 2-299
(Protection switching equipment failure)
SWEQPT (Equipment Controller redundancy is compromised) 2-300
SWEQPT (Protection Switching Equipment Failure) 2-304
SWFTDWN 2-305
SWFTDWN (Software Upgrade in Progress) 2-305
Committing the Software Upgrade 2-306
Backing out the Software Upgrade 2-307
SWMTXMOD 2-307
SWMTXMOD 2-307
SWMTXMOD (Switching Matrix Module Failure) 2-308
SWMTXMOD (Y-Cable Switchover Timer Expired) 2-310
SWUPGCOMMIT 2-310
SWUPGCOMMIT (No committed software load (Autoinstall disabled)) 2-310
....................................................................................................................................................................................................................................
2-14 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures Overview
....................................................................................................................................................................................................................................
SWUPGFAIL 2-311
SWUPGFAIL (Software Upgrade Failed) 2-311
SYNCOOS 2-316
SYNCOOS (Timing reference failed (Not Protected or Protection not 2-316
Available)) / SYNCOOS (Timing reference failed--system going into holdover)
SYNCOOS (Timing reference failed (Not Protected or Protection not 2-317
Available))
SYNCOOS (Timing reference failed--system going into holdover) 2-318
SYNREFFAIL 2-318
SYNREFFAIL (Timing reference failed, (not Protected or Protection not 2-318
Available))
SYNREFUNEQ 2-319
SYNREFUNEQ (Timing reference unassigned) 2-319
SYSBOOT 2-319
SYSBOOT (Cold Start); SYSBOOT (Warm Start) 2-319
TIM 2-321
TIM (Trace Identifier Mismatch) 2-321
TIM (Client Ports) 2-322
Trail Trace Identifier Mismatch (Network Ports) 2-324
TIMEGR 2-325
TIMEGR (Egress Trail Identifier Mismatch - ODU) 2-325
TIMODU 2-327
TIMODU (Trace Identifier Mismatch - ODU) 2-327
TRMT 2-328
TRMT (Port Transmit Failure) 2-328
TRMTMOD 2-330
TRMTMOD (Pluggable Module Transmit Failure) 2-330
UNG/UNP 2-331
UNG/UNP 2-331
UNKNOWN 2-332
UNKNOWN (Card Unknown) 2-332
UNKNOWNMOD 2-334
UNKNOWNMOD (Pluggable Module Unknown) 2-334
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-15
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures Overview
....................................................................................................................................................................................................................................
UPM 2-336
UPM (GFP User Payload Mismatch) 2-336
URU 2-337
URU (Underlying Resource Unavailable) 2-337
URU-OCH-LOS (Underlying resource unavailable - OTS) 2-338
URU-OTS-LOS (Underlying resource unavailable - OTS [Loss of Signal]) 2-338
URU-OTS-RX (Underlying resource unavailable - OTS [Receive]) 2-338
URU-OTS-TX (Underlying resource unavailable - OTS [Transmit]) 2-339
URU-OTU (Underlying resource unavailable - OTU) 2-339
URU-S (Underlying Resource Unavailable - Card Failure) 2-339
USALS 2-341
USALS (Auto Laser Shutoff Due to Upstream Fault) 2-341
USLOS 2-343
USLOS (Upstream Channel Absent) 2-343
USOCHCOLLISION 2-345
USOCHCOLLISION (Upstream Channel Collision Input Direction) 2-345
VCGLOA 2-346
VCGLOA (Loss of alignment) 2-346
VCGSSF 2-348
VCGSSF (VCG Server Signal Failure) 2-348
VOLTAGEHIGH 2-349
VOLTAGEHIGH [High input voltage defect] 2-349
VOLTAGELOW 2-350
VOLTAGELOW [Low input voltage defect] 2-350
VTSFDI 2-351
VTSFDI (VTS Forward Defect Indication) 2-352
VTSOCI 2-352
VTSOCI (VTS Open Connection Indication) 2-352
WKSWBK 2-353
WKSWBK (Automatic switch to working) 2-353
WKSWPR 2-356
WKSWPR (Automatic switch to protection) 2-356
WTR 2-357
....................................................................................................................................................................................................................................
2-16 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures Overview
....................................................................................................................................................................................................................................
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-17
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures Structure of safety statements
Safety statements
....................................................................................................................................................................................................................................
Safety statements
General structure
Safety statements include the following structural elements:
B C D
CAUTION
MP L E
Lifting hazard E F
SA
Lifting this equipment by yourself can result in injury
due to the size and weight of the equipment.
G
Always use three people or a lifting device to transport
and position this equipment. [ABC123]
H
Item Structure element Purpose
1 Safety alert symbol Indicates the potential for personal injury
(optional)
2 Safety symbol Indicates hazard type (optional)
3 Signal word Indicates the severity of the hazard
4 Hazard type Describes the source of the risk of damage or
injury
5 Safety message Consequences if protective measures fail
6 Avoidance message Protective measures to take to avoid the hazard
7 Identifier The reference ID of the safety statement
(optional)
....................................................................................................................................................................................................................................
2-18 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures Structure of safety statements
Safety statements
....................................................................................................................................................................................................................................
Signal words
The signal words identify the hazard severity levels as follows:
Safety precautions
NOTICE
Service-disruption hazard
Disconnecting cables and/or replacing circuit packs may disrupt service.
Before taking action, determine the extent of service disruption caused by disconnecting
cables or replacing a circuit pack. Then, perform the action(s) deemed appropriate in
light of the traffic being carried and the nature of the failure.
Many trouble-clearing procedures require actions that are service affecting. These actions
are indicated by a caution message indicating the extent of the service disruption as
shown above.
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-19
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures AIS Line/MS
AISL
....................................................................................................................................................................................................................................
AISL
AIS Line/MS
The card is receiving AISL from the equipment connected to the client receive port. This
condition on a network port occurs when some upstream line terminating equipment is
exhibiting a failure that sends an AISL signal to the downstream line terminating entity.
This is a non-reportable condition and the user must manually retrieve the condition from
the NE or card to view it. This alarm applies to transparent services.
....................................................................................................................................................................................................................................
2-20 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures Client Port AISL
AISL
....................................................................................................................................................................................................................................
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
At the end of each step wait to see if the fault clears. If it does not, go to the next step.
...................................................................................................................................................................................................
...................................................................................................................................................................................................
2 Check the equipment that is connected to the client port where the AISL condition is
being raised. Refer to the manufacturer's user manuals to determine if the equipment is
generating the AISL condition and resolve the condition. If the external equipment is not
transmitting the AISL condition then the problem is with the card where the AISL
condition is raised.
...................................................................................................................................................................................................
3 Perform a warm reset of the card on the local card where the AISL condition is raised.
...................................................................................................................................................................................................
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-21
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures Client Port AISL
AISL
....................................................................................................................................................................................................................................
WEBUI Select the card, click the Reboot tab, select Cold Reboot >Submit.
...................................................................................................................................................................................................
6 Replace the card. Refer to “Replacing System Components” (p. 3-20). Follow the return
and repair process in the Customer and Product Support guide to return the faulty card to
an authorized repair center for replacement.
E...................................................................................................................................................................................................
N D O F S T E P S
....................................................................................................................................................................................................................................
2-22 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures AIS - ODU
AISL
....................................................................................................................................................................................................................................
AIS - ODU
The AIS – ODU condition indicates that the OT port has detected an ODU-AIS at the
ODUk level.
This condition may be caused by the following reasons:
• The far-end OT port has a LOS/LOF failure
• OTS/OMS layer failure on the OCh trail
• The local OT port receives a signal with ODU-AIS pattern
Corrective Action
...................................................................................................................................................................................................
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-23
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures AIS - OTU
AISL
....................................................................................................................................................................................................................................
AIS - OTU
The AIS – OTU condition indicates that the OT port has detected an OTU-AIS at the
ODUk level.
This condition may be caused by the following reasons:
• The input signal has OTU-AIS pattern
• The input signal is severely degraded
• The local OT port receives a signal with ODU-AIS pattern
Severity Critical
Service affecting? Yes
Applicability 11QPA4, 43STX4P
Corrective Action
At the end of each step wait to see if the fault clears. If it does not, go to the next step.
...................................................................................................................................................................................................
1 Check if the connected equipment is provisioned to send OTU-AIS pattern. Provision the
connected equipment to send a normal OTU signal.
...................................................................................................................................................................................................
2 If the client equipment does not send OTU-AIS, perform the corrective actions in the
procedure “LOF (Loss Of Frame)” (p. 2-135).
E...................................................................................................................................................................................................
N D O F S T E P S
ALLCHANMISS
....................................................................................................................................................................................................................................
2-24 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures ALLCHANMISS (C-Band Loss of signal); ALLCHANMISS-OUT
ALLCHANMISS
....................................................................................................................................................................................................................................
This defect is relative to those channels that have been provisioned and now, for whatever
reason, are no longer being detected. In order to look at the probable cause, by way of the
WEBUI or the PhM, retrieve all cross-connects and then look at the AZ , ZA or both
directions light path. If in CLI, enter sh xc * and then check the power levels for the
appropriate channels.
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-25
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures ALLCHANMISS (C-Band Loss of signal)
ALLCHANMISS
....................................................................................................................................................................................................................................
Severity Critical
Service affecting? Yes
Applicability A2325A, AHPHG, AHPLG, ALPHG, ALPFGT, AM2017B,
AM2325B, OSCT
Corrective Action
This alarm is the result of a problem at an upstream NE or upstream span.
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 Perform the procedure “Path Power Trace” (p. 3-8) to identify the probable network
trouble point for the lightpath and resolve issues/alarms at the trouble point. This may
involve performing the steps in “ALLCHANMISS-OUT” (p. 2-26) at the NE containing
the trouble point(s).
...................................................................................................................................................................................................
2 If the problem persists, attempt an egress adjust on the egress amplifier on the NE
identified in Step 1.
...................................................................................................................................................................................................
3 The gain range provisioned by the EPT for this amplifier is insufficient to accommodate
the unexpected change in loss in the network. Refer the problem to network planning.
E...................................................................................................................................................................................................
N D O F S T E P S
ALLCHANMISS-OUT
....................................................................................................................................................................................................................................
2-26 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures ALLCHANMISS-OUT (C-Band Loss of signal)
ALLCHANMISS-OUT
....................................................................................................................................................................................................................................
No C-Band channels are detected leaving from (transmitted by) the amplifier SIG port,
but the NE has at least one service successfully launched and the amplifier link has been
successfully received.
Severity Critical
Service affecting? Yes
Applicability A2325A, AHPHG, AHPLG, ALPHG, ALPFGT, AM2017B,
AM2325B, OSCT
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
1 Perform the procedure “Path Power Trace” (p. 3-8) to identify the probable network
trouble point for the lightpath. This will identify the cards and ports on this NE to look at
first during this procedure.
...................................................................................................................................................................................................
2 Identify the cards that are in the NE through path and confirm that all ports and cards on
the through path are administratively up
1. To examine the card state, enter the following command. Observe the admin state and
operational state of each of the cards along the THRU path:
2. Set any of the cards that are administratively down to up. To bring a card Admin Up:
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-27
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures ALLCHANMISS-OUT (C-Band Loss of signal)
ALLCHANMISS-OUT
....................................................................................................................................................................................................................................
3. To examine the port state, enter the following command. Observe the administrative
state and operational state of each of the ports along the THRU path:
4. Set any of the ports that are administratively down to up. To bring a port Admin Up:
...................................................................................................................................................................................................
3 Examine the status of the cross-connects that pass through the port
1. List the cross-connects:
CLI config xc a-end shelf slot port z-end shelf slot port
band channelstate up
4 Verify that the cards and ports upstream of the LD's DCM or Line In port (that is, within
the NE for Egress amp, line port faces external to the NE for Ingress amp) are alarm free.
Resolve any alarms on cards/ports that are upstream of the LD pack, using the
information gathered in Step 1.
...................................................................................................................................................................................................
5 Verify that there is a fiber properly plugged into the LD's DCM or Line In port, that the
fiber is the correct type, and that the other end of the fiber is connected properly.
...................................................................................................................................................................................................
6 Verify that the input power to the alarmed port is within limits:
....................................................................................................................................................................................................................................
2-28 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures ALLCHANMISS-OUT (C-Band Loss of signal)
ALLCHANMISS-OUT
....................................................................................................................................................................................................................................
If the power is too low, verify that the fiber is not damaged or dirty, and clean or replace if
necessary.
...................................................................................................................................................................................................
7 If the problem is not resolved, then replace the card. Refer to “Replacing System
Components” (p. 3-20).
E...................................................................................................................................................................................................
N D O F S T E P S
AMPDISABLED
Severity Critical
Service affecting? Yes
Applicability A2325A, AHPHG, AHPLG, ALPHG, ALPFGT, AM2017B,
AM2125A, AM2125B, AM2325A, OSCT
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-29
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures AMPDISABLED (Amplifier Disabled)
AMPDISABLED
....................................................................................................................................................................................................................................
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 Determine if there are any temperature alarms on the shelf. If so, check the airflow of the
shelf, filler card presence, and ambient air temperature. Resolve any air flow obstructions
or air-conditioner issues.
CLI alm
...................................................................................................................................................................................................
...................................................................................................................................................................................................
...................................................................................................................................................................................................
5 Replace the card. Refer to “Replacing System Components” (p. 3-20). Follow the return
and repair process in the Customer and Product Support guide to return the faulty card to
an authorized repair center for replacement.
E...................................................................................................................................................................................................
N D O F S T E P S
APRLINE
....................................................................................................................................................................................................................................
2-30 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures APRLINE (APR Active - Line)
APRLINE
....................................................................................................................................................................................................................................
The automatic power reduction mode has been invoked on the optical line. The APRLINE
condition is reported against the egress amplifier when a LOS is detected on the ingress
amplifier, or as a result of OSC failure, when the span is equipped with an RA2P. The
APRLINE condition is raised against the output port of the egress amplifier. If the egress
is a unidirectional amplifier (AM2125A, AM2125B), the condition is raised against the
Line port. If the egress is a bidirectional amplifier, the condition is raised against the Sig
port.
Severity Major
Service affecting? Yes
Applicability ALPHG, AHPHG, AHPLG, ALPFGT, AM2017B, AM2125A,
AM2125B, AM2325B, RA2P
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 Determine the ingress amplifier that is connected to the egress amplifier reporting the
APR condition.
...................................................................................................................................................................................................
CLI alm
TL1 RTRV-ALM-OTS
...................................................................................................................................................................................................
3 Check that the OSCs at both ends of the span are set to OC3.
...................................................................................................................................................................................................
5 The APRLINE condition will automatically clear up to 100 seconds after the ingress LOS
condition has been cleared.
E...................................................................................................................................................................................................
N D O F S T E P S
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-31
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures APRNODE (APR Active - Node)
....................................................................................................................................................................................................................................
APRNODE
Severity Major
Service affecting? Yes
Applicability A2325A, AM2125A, AM2125B, AM2325B
Corrective Action
...................................................................................................................................................................................................
APROSC
Severity Major
....................................................................................................................................................................................................................................
2-32 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures APROSC (APR Limited - OSC SFP failure condition)
APROSC
....................................................................................................................................................................................................................................
Corrective Action
...................................................................................................................................................................................................
1 Check the OSC provisioning at both ends of the span by looking at the connected ingress
LD for the A2325A or AM2325B, and also at the ingress LD at the far end of the span.
...................................................................................................................................................................................................
2 Set both OSCs to OC3. The condition will automatically clear within 100 seconds.
E...................................................................................................................................................................................................
N D O F S T E P S
APRSWITCH
Severity Major
Service affecting? Yes
Applicability AM2125A, AM2125B, RA2P
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-33
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures APRTOPO (APR Active - Invalid Topology)
APRTOPO
....................................................................................................................................................................................................................................
APRTOPO
Severity Major
Service affecting? Yes
Applicability A2325A, AM2125A, AM2125B, AM2325B, RA2P
Corrective Action
...................................................................................................................................................................................................
E...................................................................................................................................................................................................
N D O F S T E P S
APRUNAVAIL
....................................................................................................................................................................................................................................
2-34 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures APRUNAVAIL (APR unavailable - monitoring card booting)
APRUNAVAIL
....................................................................................................................................................................................................................................
A card that is monitored for APRLINE or APRNODE undergoes a soft reboot. For
APRLINE, this means the line-terminating LD card, and only applies to ILAs or add/drop
nodes with egress LDs. For APRNODE, this means any card within a node that could
receive high power from an LD equipped with a high-power optical amplifier. The optical
amplifiers will remain turned on during this condition. Transmission is not affected, but
APR is not available until the reboot has been completed.
Severity Major
Service affecting? Yes
Applicability A2325A, AHPHG, AHPLG, ALPHG, ALPFGT, AM2017B,
AM2125A, AM2125B, AM2325B
Corrective Action
The alarm clears automatically after the reboot has been completed. No corrective action
is required.
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-35
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures APRUNAVAILOSC (APR Limited - OSC SFP failure)
APRUNAVAILOSC
....................................................................................................................................................................................................................................
APRUNAVAILOSC
Severity Major
Service affecting? Yes
Applicability A2325A, AHPHG, AHPLG, ALPHG, ALPFGT, AM2017B,
AM2125A, AM2125B, AM2325B
Corrective Action
...................................................................................................................................................................................................
APSB
....................................................................................................................................................................................................................................
2-36 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures APSB (APS protection switching byte failure)
APSB
....................................................................................................................................................................................................................................
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 Observe the protection information presented in the APSB condition. Note the protection
group information and the cards involved.
...................................................................................................................................................................................................
2 Login to the near end NE and perform the procedure “Determining the Far End of a
Service” (p. 3-10) to determine the NE and card that link directly to the (near-end) card
reporting the APSB alarm.
...................................................................................................................................................................................................
3 Open a new window and log into the far-end NE identified in Step 2.
...................................................................................................................................................................................................
4 Enter the following commands on both the near-end and far-end NEs to confirm that the
protection group is configured as desired.
1. Ensure that the near-end and far-end interfaces are in the same protection group.
2. Check the directionality of the protection group.
3. Validate that the protection group has a valid working and protection path.
...................................................................................................................................................................................................
5 Using the data obtained in Step 1 and Step 4, confirm that the working cards are paired up
and that the protection cards are paired up.
1. Confirm that the topology matches the programmed topology.
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-37
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures APSB (APS protection switching byte failure)
APSB
....................................................................................................................................................................................................................................
2. Verify that the optical patch cord to the protect interface at the near end is connected
to the protect interface at the far end. Reconfigure and reconnect the optical patch
cords to the protect members if they are not.
3. Verify that the optical patch cord to the working interface at the near end is connected
to the working interface at the far end. Reconfigure and reconnect the optical patch
cords to the working members if they are not.
...................................................................................................................................................................................................
6 Enter the following commands at both the near-end and far-end NEs to confirm that the
card types at the near end and far end are the same.
APSCM
....................................................................................................................................................................................................................................
2-38 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures APSCM (APS Channel Mismatch)
APSCM
....................................................................................................................................................................................................................................
• there is a service mismatch.
• the far end is currently performing a software upgrade.
Corrective Action
NOTICE
Service-disruption hazard
Replacing and reconnecting optical patch cords may be service affecting. It is
recommended to replace and reconnect optical patch cords during a maintenance
window.
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 Observe the protection information presented in the APSCM condition. Note the
protection group information and the cards involved.
...................................................................................................................................................................................................
2 Login to the near end NE and perform the procedure “Determining the Far End of a
Service” (p. 3-10) to determine the NE and card that link directly to the (near-end) card
reporting the APSCM alarm.
...................................................................................................................................................................................................
3 Open a new window and log into the far-end NE identified in Step 2.
...................................................................................................................................................................................................
4 Enter the following commands on both the near-end and far-end NEs to confirm that the
protection group is configured as desired.
1. Ensure that the near-end and far-end interfaces are in the same protection group.
2. Check the direction of the protection group.
3. Validate that the protection group has a valid working and protection path.
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-39
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures APSCM (APS Channel Mismatch)
APSCM
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
5 Using the data obtained in Step 1 and Step 4, confirm that the working cards are paired up
and that the protection cards are paired up.
1. Confirm that the topology matches the programmed topology.
2. Verify that the optical patch cord to the protect interface at the near end is connected
to the protect interface at the far end. Reconfigure and reconnect the optical patch
cords to the protect members if they are not.
3. Verify that the optical patch cord to the working interface at the near end is connected
to the working interface at the far end. Reconfigure and reconnect the optical patch
cords to the working members if they are not.
...................................................................................................................................................................................................
6 Enter the following commands at both the near-end and far-end NEs to confirm that the
card types at the near end and far end are the same.
...................................................................................................................................................................................................
If the card is in the upgrade state then wait for upgrade to complete. The upgrade is
complete when the action progress is 100% and the action status is complete. The near
end alarm should clear after the upgrade is complete.
...................................................................................................................................................................................................
8 If the problem persists, invoke a manual switch onto the currently active line.
1. Determine the currently active line:
....................................................................................................................................................................................................................................
2-40 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures APSCM (APS Channel Mismatch)
APSCM
....................................................................................................................................................................................................................................
2. Perform a manual switch to the active line. For example, if the working path is
currently active then the following commands would be used.
If the protection path is currently active then the following commands would be used.
APSMM
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-41
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures APSMM (APS Mode Mismatch)
APSMM
....................................................................................................................................................................................................................................
The NEs must be provisioned to be either both uni-directional switching or both
bi-directional switching in order to remove the alarm.
Corrective Action
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 Determine the port that is reporting the APSMM alarm. This is the port at the end of the
protection group currently configured for bidirectional switching.
CLI alm
...................................................................................................................................................................................................
2 Display the protection group for the associated shelf/slot/port that is raising the Mode
Mismatch alarm:
...................................................................................................................................................................................................
3 Check the network plan to determine the desired directionality for the protection group.
...................................................................................................................................................................................................
4 If the desired directionality for the protection group is unidirectional, change the
protection mode at the near end to uni-directional:
...................................................................................................................................................................................................
5 If the desired directionality for the protection group is bi-directional, change the
protection mode at the far end to bi-directional:
1. Determine the NE and card that link directly to the (near-end) card reporting the
APSMM alarm. Perform the procedure “Determining the Far End of a Service”
(p. 3-10).
2. Login to the far-end NE.
....................................................................................................................................................................................................................................
2-42 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures APSMM (APS Mode Mismatch)
APSMM
....................................................................................................................................................................................................................................
3. Display the protection group for the associated shelf/slot/port on the far end NE, as
determined in item1 above. This is the port at the end of the protection group
currently configured for uni-directional switching.
E...................................................................................................................................................................................................
N D O F S T E P S
AUTHFAIL
Severity TC
Service affecting? No
Applicability SYSTEM
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-43
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures AUTORESET (Card Autonomous Reset)
AUTORESET
....................................................................................................................................................................................................................................
AUTORESET
Severity NA
Service affecting? No
Applicability 112SA1L, 112SCA1, 112SCX10, 112SX10L, 11DPM12,
11STAR1, 11STMM10, 11STGE12, 43SCX4, 43STA1P, 43STX4,
43STX4P, 4DPA2, 4DPA4, A2325A, AHPHG, AHPLG, ALPHG,
ALPFGT, AM2017B, AM2325A, AM2318A, AM2325B, CWR8,
CWR8-88, EC, FLC, OPS, OSCT, MESH4, MT0C, MVAC,
RA2P, SVAC, WR, WTOCM
Corrective Action
No corrective action is required for AUTORESET. However, if repeated AUTORESET
events are reported against a single card, reseat the card. If the condition persists, replace
the card.
....................................................................................................................................................................................................................................
2-44 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures AUTOSWTIMREF (Automatic Switch Timing Reference)
AUTOSWTIMREF
....................................................................................................................................................................................................................................
AUTOSWTIMREF
Severity NA
Service affecting? No
Applicability LINEREFSYS
Corrective Action
...................................................................................................................................................................................................
E...................................................................................................................................................................................................
N D O F S T E P S
B1SD
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-45
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures B1SD (B1 Signal Degrade)
B1SD
....................................................................................................................................................................................................................................
This may be caused by the following reasons:
• Damaged or dirty fiber connected to the local receiver
• Received power may not be within the acceptable range on local port input
• Damaged or dirty receiver inside pluggable module
Severity Major
Service affecting? Yes
Applicability 11STAR1
This procedure details the corrective action for an B1SD against the OT port. At the end
of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 Perform the steps in the procedure, “SDBER” (p. 2-286) to clear this alarm.
E...................................................................................................................................................................................................
N D O F S T E P S
BASELINE
BASELINE
The BASELINE autonomous message is a transient condition issued after a analog PM
baseline operation is executed.
This may be caused by the following reasons:
• A misconnected, damaged or dirty fiber
• Received power may not be within the acceptable range
• The data rate may be inconsistent
Severity TC
Service affecting? No
Applicability A2325A, ALPHG, AHPHG, AHPLG, ALPFGT, AM2017B,
AM2125A, AM2125B, AM2325B, OSCT, and OT cards
....................................................................................................................................................................................................................................
2-46 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures Backward Defect Indication (BDI) - OTU
BDI
....................................................................................................................................................................................................................................
BDI
Severity NA
Service affecting? No
Applicability 112SA1L, 112SCX10, 112SX10L, 11DPE12, 11DPE12E,
11QPA4, 11STAR1, 11STMM10, 11STGE12, 43SCX4, 43STA1P,
43STX4, 43STX4P, 4DPA4
This procedure details the corrective action for a BDI against the OT port.
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
2 Identify the farthest upstream alarm/condition relative to the far end OTUk port.
...................................................................................................................................................................................................
4 If the peer OTUk port is in a client domain (this would be the case when BDI is detected
on a client OT port provisioned as OTU2), request corrective action by client operators.
E...................................................................................................................................................................................................
N D O F S T E P S
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-47
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures BDIEGR (Egress Backward Defect Indication - ODU)
....................................................................................................................................................................................................................................
BDIEGR
Severity NR
Service affecting? No
Applicability 112SCX10, 112SX10L, 43SCX4, 43STX4, 43STX4P
Corrective Action
This procedure details the corrective action for a BDIEGR against the OT port. At the end
of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
2 Identify the farthest upstream alarm/condition relative to the far end OTUk port.
...................................................................................................................................................................................................
4 If the peer OTUk port is in a client domain (this would be the case when BDI is detected
on a client OT port provisioned as OTU2), request corrective action by client operators.
E...................................................................................................................................................................................................
N D O F S T E P S
....................................................................................................................................................................................................................................
2-48 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures Backward Defect Indication (BDI) - ODU
....................................................................................................................................................................................................................................
BDIODU
This procedure details the corrective action for a BDI against the OT port.
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
2 Identify the farthest upstream alarm/condition relative to the far end OTUk port.
...................................................................................................................................................................................................
4 If the peer OTUk port is in a client domain (this would be the case when BDI is detected
on a client OT port provisioned as OTU2), request corrective action by client operators.
E...................................................................................................................................................................................................
N D O F S T E P S
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-49
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures CARDINIT (Card Initializing)
....................................................................................................................................................................................................................................
CARDINIT
Corrective Action
This condition should clear by itself, or be replaced by another card alarm. No corrective
action is required.
The condition clears or is replaced by a card alarm. If the alarm does not clear, then
follow the procedure “CONTEQPT (Card Failure - Device)” (p. 2-54).
Note: To get correct PM counts after an MSC cold reboot, initialize the PM registers.
....................................................................................................................................................................................................................................
2-50 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures CONFIGFAIL (Line Card Configuration Failed)
CONFIGFAIL
....................................................................................................................................................................................................................................
CONFIGFAIL
Severity TC
Service affecting? No
Applicability All cards
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-51
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures CONTCOM (Card Failure - Communication)
CONTCOM
....................................................................................................................................................................................................................................
CONTCOM
Corrective Action
Refer to “CONTCOM (Inter-shelf loss of communication)” (p. 2-53).
Note: If this alarm is present on a card when the master shelf Equipment Controller
undergoes a reset or a switch of activity, this alarm re-appears as a Card missing
alarm. Refer to “REPLUNTMISS (Card Missing)” (p. 2-281).
....................................................................................................................................................................................................................................
2-52 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures CONTCOM (Inter-shelf loss of communication)
CONTCOM
....................................................................................................................................................................................................................................
Severity Critical
Service affecting? Yes
Applicability SHELF-{2-8}
Corrective Action
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 When adding a new subshelf , the rotary dial should be configured with valid shelf ids
(0x02 to 0x18). Check the rotary dial and set it to a valid shelf ID, if applicable.
...................................................................................................................................................................................................
2 Locate the intershelf timing and control cable on the active master shelf controller and
observe the link status LED on the connector.
...................................................................................................................................................................................................
3 If the cable is connected and the link status LED is off, verify that the cable is properly
connected at both ends and reconnect it if necessary.
...................................................................................................................................................................................................
4 If the link status LED remains off when the cable is reconnected, verify that the
subtended shelf is powered on.
...................................................................................................................................................................................................
5 If the subtended shelf is powered on and the cable is connected but the link status LED
remains off, ensure that there is at least one working Equipment Controller in the
subtended shelf (both Activity and Status LEDs should be green). Do not proceed until
there is a working Equipment Controller in the subtended shelf. Once there is at least one
working Equipment Controller in the subtended shelf, replace the intershelf
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-53
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures CONTCOM (Inter-shelf loss of communication)
CONTCOM
....................................................................................................................................................................................................................................
communications and timing cable and see if the link comes back up.
E...................................................................................................................................................................................................
N D O F S T E P S
CONTEQPT
Severity Major
Service affecting? No
Applicability Equipment Controller, FLC
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
...................................................................................................................................................................................................
...................................................................................................................................................................................................
4 Replace the card. Refer to “Replacing System Components” (p. 3-20). Follow the return
and repair process in the Customer and Product Support guide to return the faulty card to
an authorized repair center for replacement.
E...................................................................................................................................................................................................
N D O F S T E P S
CONTR
Severity Minor
Service affecting? No
Applicability AHPHG, AHPLG, ALPHG, ALPFGT, AM2017B, AM2325B,
CWR, MESH4, OPS, OSCT, WR, WTOCM
Note: Until this alarm is cleared, Wavelength Tracker information for the detect points
on-card are invalid.
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-55
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures CONTR (Port degrade - wavelength tracker failure)
CONTR
....................................................................................................................................................................................................................................
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
...................................................................................................................................................................................................
...................................................................................................................................................................................................
4 Replace the card. Refer to “Replacing System Components” (p. 3-20). Follow the return
and repair process in the Customer and Product Support guide to return the faulty card to
an authorized repair center for replacement.
E...................................................................................................................................................................................................
N D O F S T E P S
CONTR-OUT
....................................................................................................................................................................................................................................
2-56 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures CONTR-OUT (Port degrade - wavelength tracker detection
CONTR-OUT failure)
....................................................................................................................................................................................................................................
Severity Minor
Service affecting? No
Applicability AHPHG, AHPLG, ALPHG, ALPFGT, AM2017B, AM2125A,
AM2125B, AM2325B, CWR, OSCT
Note: Until this alarm is cleared, wavelength tracking information for the detect
points on the card are invalid.
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
...................................................................................................................................................................................................
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-57
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures CONTR-OUT (Port degrade - wavelength tracker detection
CONTR-OUT failure)
....................................................................................................................................................................................................................................
WEBUI Select the card, click the Reboot tab, select Cold Reboot >Submit.
...................................................................................................................................................................................................
4 Replace the card. Refer to “Replacing System Components” (p. 3-20). Follow the return
and repair process in the Customer and Product Support guide to return the faulty card to
an authorized repair center for replacement.
E...................................................................................................................................................................................................
N D O F S T E P S
CRDINIT
Severity TC
Service affecting? No
Applicability All cards
....................................................................................................................................................................................................................................
2-58 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures DATAERR (Data Error or Timeout)
DATAERR
....................................................................................................................................................................................................................................
DATAERR
Severity Major
Service affecting? No
Applicability 112SA1L, 112SCA1, 112SCX10, 112SX10L, 11DPE12E,
11DPM12, 11STAR1, 11STMM10, 11STGE12, 43SCX4,
43STA1P, 43STX4, 43STX4P, 4DPA2, 4DPA4, AHPHG, AHPLG,
ALPHG, ALPFGT, AM2318A, CWR, CWR8-88, MESH4,
MVAC, OPS, OSCT, SVAC, WTOCM
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 Perform a warm reset on the card that has the DATAERR condition raised against it:
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-59
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures DATAERR (Data Error or Timeout)
DATAERR
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
2 Perform a warm reset on the Equipment Controller. This will cause a Equipment
Controller switch in a redundant configuration.
...................................................................................................................................................................................................
...................................................................................................................................................................................................
4 Delete the services and de-provision the alarmed card. Re-provision the card with the
same parameters as was previously done.
...................................................................................................................................................................................................
6 Replace the alarmed card. Refer to “Replacing System Components” (p. 3-20).
E...................................................................................................................................................................................................
N D O F S T E P S
DATAFLT
Severity Major
Service affecting? No
....................................................................................................................................................................................................................................
2-60 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures DATAFLT (Card Provisioning Failure)
DATAFLT
....................................................................................................................................................................................................................................
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 Determine if there is a software mismatch on the NE. If so, resolve the software issue
first. The NE should be running with a committed software load.
...................................................................................................................................................................................................
2 Perform a warm reset on the card that has the DATAFLT condition raised against it:
...................................................................................................................................................................................................
3 Perform a warm reset on the Equipment Controller. This will cause a Equipment
Controller switch in a redundant configuration.
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-61
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures DATAFLT (Card Provisioning Failure)
DATAFLT
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
...................................................................................................................................................................................................
5 Delete the services and de-provision the alarmed card. Re-provision the card with the
same parameters as was previously done.
...................................................................................................................................................................................................
7 Replace the alarmed card. Refer to “Replacing System Components” (p. 3-20).
E...................................................................................................................................................................................................
N D O F S T E P S
DBBKUP-IP
Severity NA
Service affecting? No
Applicability SYSTEM
Corrective Action
The NE will clear the DBBKUP-IP standing condition when the database backup file
transfer has completed successfully, failed, or been cancelled.
....................................................................................................................................................................................................................................
2-62 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures DBFL (DB Failure Local - copy creation of processing failure)
DBFL
....................................................................................................................................................................................................................................
DBFL
Severity Minor
Service affecting? No
Applicability SYSTEM
Corrective Action
At the end of each step wait to see if the fault clears. If it does not, go to the next step.
...................................................................................................................................................................................................
DBFT
Severity Minor
Service affecting? No
Applicability SYSTEM
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-63
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures DBFT (DB Failure Transport - file transport failure)
DBFT
....................................................................................................................................................................................................................................
Corrective Action
At the end of each step wait to see if the fault clears. If it does not, go to the next step.
...................................................................................................................................................................................................
DBINVALID
Severity Major
Service affecting? No
Applicability Equipment Controller, System
Corrective Action
Whenever possible, backup the database prior to unseating the Equipment Controller (see
“Backing Up a Database” (p. 3-13)).
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 If this condition occurs after a downgrade, then perform the steps in “Restoring a
Database” (p. 3-14) to restore the pre-upgrade database to the Equipment Controller.
....................................................................................................................................................................................................................................
2-64 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures DBINVALID (Database invalid)
DBINVALID
....................................................................................................................................................................................................................................
Note: The redundant Equipment Controller, if one is in its slot, will synchronize with
the active Equipment Controller.
...................................................................................................................................................................................................
2 If this condition occurs after user panel replacement, a database backup (previously saved
for this NE) must be restored to the NE from a remote database backup and restore server,
with the special keyword "force".
The steps are as follows:
1. Re-provision the user panel OADM port details for this NE.
2. Re-provision the static routing and gateway information for this NE.
3. Re-provision the database server information, perform the steps in “Backing Up a
Database” (p. 3-13) and “Restoring a Database” (p. 3-14) for the database backup and
restore procedures.
4. Enter the CLI command config database restore force to bring the database
from a remote server to the NE.
...................................................................................................................................................................................................
3 If this condition occurs after the replacement of a Equipment Controller, and there is no
protection (redundant Equipment Controller), then perform the steps in “Restoring a
Database” (p. 3-14) to restore the database to the Equipment Controller.
Note: It is crucial to have the backup database be a duplicate of the one running on
the NE prior to replacing the Equipment Controller. Any data not backed up will be
lost and may result in lost services and interruption in traffic.
...................................................................................................................................................................................................
4 Review of the NE logs may provide an indication of the corruption of the database by
way of a failed audit function resulting in CRC errors. If the DBINVALID condition is
present due to a corruption of the database, then perform the steps in “Restoring a
Database” (p. 3-14) to restore the database to the Equipment Controller from a valid
database backup file.
E...................................................................................................................................................................................................
N D O F S T E P S
DBMEMTRF
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-65
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures DBMEMTRF (Database synchronization failure)
DBMEMTRF
....................................................................................................................................................................................................................................
The Active Equipment Controller is unable to synchronize its database with the inactive
Equipment Controller. This alarm may be raised under the following conditions:
• An incorrectly seated Equipment Controller
• The software loads on the active and inactive Equipment Controllers are not
compatible
• A hardware problem with one or both controllers
Severity Major
Service affecting? No
Applicability Equipment Controller, System
Corrective Action
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 Check the software load on each of the two Equipment Controllers and verify that they
match. If the loads are different, force the Equipment Controller with the incorrect load to
upgrade to the correct running load.
...................................................................................................................................................................................................
2 Remove the Equipment Controller with the condition and examine the connector on the
back of the card for damage, including bent or broken pins.
...................................................................................................................................................................................................
3 Examine the connector on the backplane for damage. If there is damage to the backplane
of the shelf, contact your service representative.
...................................................................................................................................................................................................
4 Re-insert the Equipment Controller into its original slot and allow the card to initialize.
...................................................................................................................................................................................................
6 Replace the Equipment Controller with the DBMEMTRF condition with a new unit. If
the condition is not cleared, replace the second Equipment Controller with a new unit.
Follow the return and repair process to return the faulty card to an authorized repair
center for replacement.
E...................................................................................................................................................................................................
N D O F S T E P S
....................................................................................................................................................................................................................................
2-66 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures DBRSTR-IP (Database Restore In Progress)
....................................................................................................................................................................................................................................
DBRSTR-IP
Severity NA
Service affecting? No
Applicability SYSTEM
Corrective Action
The NE will clear the DBRSTR-IP standing condition when the database restoration file
transfer has completed successfully, failed, or been cancelled.
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-67
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures DBUNSYNC (The active and standby Main EC databases are
DBUNSYNC not synchronized)
....................................................................................................................................................................................................................................
DBUNSYNC
Severity Major
Service affecting? No
Applicability SYSTEM
Corrective Action
At the end of each step wait to see if the fault clears. If it does not, go to the next step.
...................................................................................................................................................................................................
...................................................................................................................................................................................................
DEGOTU
....................................................................................................................................................................................................................................
2-68 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures DEGOTU (Signal Degrade - OTU)
DEGOTU
....................................................................................................................................................................................................................................
This may be caused by the following reasons:
• Damaged or dirty fiber connected to the local receiver
• The received power may not be within the acceptable range on local port input
• The input optical signal is severely degraded by the optical noise
Severity Major
Service affecting? Yes
Applicability 112SA1L, 112SCA1, 112SCX10, 112SX10L, 43SCX4
Corrective Action
This procedure details the corrective action for a DEG against the OT port. At the end of
each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 Clean the input fiber at the receiver, and check if the input power is within the specified
range.
...................................................................................................................................................................................................
2 If it does not clear the alarm, check if there is any power management or optical channel
alarm reported on the link. Perform the corrective action for clearing these alarms on the
link.
...................................................................................................................................................................................................
3 Measure the optical signal noise ratio (OSNR) with at the received amplifier with an
optical spectrum analyzer. Check if the OSNR is within the range specified by the EPT.
Perform the actions to improve the system OSNR.
...................................................................................................................................................................................................
4 For 40G and 100G coherent cards only: Retrieve the monitoring values for chromatic
dispersion (CD), Differential Group Delay (DGD), and Frequency offset. Check if the
values are in the normal range. If not, perform the actions to optimize the optical link.
E...................................................................................................................................................................................................
N D O F S T E P S
DISCOVERMOD
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-69
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures DISCOVERMOD (Pluggable Module Discovered)
DISCOVERMOD
....................................................................................................................................................................................................................................
The DISCOVERMOD condition indicates that an inserted pluggable module has been
booted and recognized.
Severity TC
Service affecting? No
MajorApplicability All cards
....................................................................................................................................................................................................................................
2-70 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures DORMANTUSER (User inactive)
DORMANTUSER
....................................................................................................................................................................................................................................
DORMANTUSER
1 This user may be deleted from the NE by using one of the following commands:
E...................................................................................................................................................................................................
N D O F S T E P S
ETHCSF
Severity Major
Service affecting? No
Applicability 11DPE12E
The alarm is cleared when the MEP receives a CCM frame with interface status TLV of
“Up.”
Corrective Action
...................................................................................................................................................................................................
1 Check the remote peer Ethernet client status. The remote peer client port LOS/LSS
triggers the local ETHCSF.
CLI alarm
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-71
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures ETHCSF (Ethernet Client Signal Failure)
ETHCSF
....................................................................................................................................................................................................................................
E...................................................................................................................................................................................................
N D O F S T E P S
EQPT
....................................................................................................................................................................................................................................
2-72 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures EQPT (Card Failure - Device)
EQPT
....................................................................................................................................................................................................................................
Severity Critical
Service affecting? Yes
Applicability 112SA1L, 112SCA1, 112SCX10, 112SX10L, 11DPE12E,
11DPM12, 11STAR1, 11STMM10, 11STGE12, 43SCX4,
43STA1P, 43STX4, 43STX4P, 4DPA2, 4DPA4, A2325A, AHPHG,
AHPLG, ALPHG, ALPFGT, AM2017B, AM2125A, AM2125B,
AM2318A, AM2325B, CWR, FAN, MESH4, MVAC, OPS, OSC,
OSCT, PF, RA2P, SFC, SFD, SVAC, USRPNL, WR, WTOCM
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
At the end of each step wait to see if the fault clears. If not, continue with the next step. If
this condition is raised against the user panel or a fan tray, then after each step warm reset
the active Equipment Controller.
...................................................................................................................................................................................................
...................................................................................................................................................................................................
4 Replace the card. Refer to “Replacing System Components” (p. 3-20). Follow the return
and repair process in the Customer and Product Support guide to return the faulty card to
an authorized repair center for replacement.
E...................................................................................................................................................................................................
N D O F S T E P S
EQPTBOOT
Severity Critical
Service affecting? Yes
Applicability 112SCA1, 112SCX10, 112SX10L, 11DPE12, 11QPA4, 11STAR1,
11STMM10, 11STGE12, 43SCX4, 43STA1P, 43STX4, 43STX4P,
4DPA2,F 4DPA4, AHPHG, AHPLG, ALPHG, ALPFGT,
AM2017B, AM2125A, AM2125B, AM2318A, AM2325B, CWR,
MESH4, MT0C, MVAC, OPS, OSCT, RA2P, SVAC, WR,
WTOCM
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
At the end of each step wait to see if the fault clears. If not, continue with the next step. If
this condition is raised against the user panel or a fan tray, then after each step warm reset
the active Equipment Controller.
....................................................................................................................................................................................................................................
2-74 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures EQPTBOOT (Card failure - boot failure)
EQPTBOOT
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
...................................................................................................................................................................................................
...................................................................................................................................................................................................
4 Replace the card. Refer to “Replacing System Components” (p. 3-20). Follow the return
and repair process in the Customer and Product Support guide to return the faulty card to
an authorized repair center for replacement.
E...................................................................................................................................................................................................
N D O F S T E P S
EQPTDGR
Severity Minor
Service affecting? No
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-75
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures EQPTDGR (Card Degrade - device)
EQPTDGR
....................................................................................................................................................................................................................................
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
...................................................................................................................................................................................................
...................................................................................................................................................................................................
4 Replace the card. Refer to “Replacing System Components” (p. 3-20). Follow the return
and repair process in the Customer and Product Support guide to return the faulty card to
an authorized repair center for replacement.
E...................................................................................................................................................................................................
N D O F S T E P S
....................................................................................................................................................................................................................................
2-76 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures EQPTDGR (Port Degrade - Wavelength Tracker
EQPTDGR Communication Failure)
....................................................................................................................................................................................................................................
Severity Minor
Service affecting? No
Applicability A2325A, AHPHG, AHPLG, ALPHG, ALPFGT, AM2017B,
AM2325B, CWR, OSC, OSCT, WTOCM
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
...................................................................................................................................................................................................
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-77
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures EQPTDGR (Port Degrade - Wavelength Tracker
EQPTDGR Communication Failure)
....................................................................................................................................................................................................................................
WEBUI Select the card, click the Reboot tab, select Cold Reboot >Submit.
...................................................................................................................................................................................................
4 Replace the card. Refer to “Replacing System Components” (p. 3-20). Follow the return
and repair process in the Customer and Product Support guide to return the faulty card to
an authorized repair center for replacement.
E...................................................................................................................................................................................................
N D O F S T E P S
EQPTDGROCH
Severity Minor
Service affecting? No
Applicability A2325A, AHPHG, AHPLG, ALPHG, ALPFGT, AM2017B,
AM2325B, CWR, MESH4, OSC, OSCT, WR, WTOCM
....................................................................................................................................................................................................................................
2-78 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures EQPTDGROCH (Port Degrade - Wavelength Tracker
EQPTDGROCH Communication Failure)
....................................................................................................................................................................................................................................
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
...................................................................................................................................................................................................
...................................................................................................................................................................................................
4 Replace the card. Refer to “Replacing System Components” (p. 3-20). Follow the return
and repair process in the Customer and Product Support guide to return the faulty card to
an authorized repair center for replacement.
E...................................................................................................................................................................................................
N D O F S T E P S
EQPTDGR-OUT
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-79
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures EQPTDGR-OUT (Port Degrade - Wavelength Tracker
EQPTDGR-OUT Communication Failure)
....................................................................................................................................................................................................................................
Severity Minor
Service affecting? No
Applicability A2325A, AHPHG, AHPLG, ALPHG, ALPFGT, AM2017B,
AM2325B, CWR, OSC, OSCT, WTOCM
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
...................................................................................................................................................................................................
....................................................................................................................................................................................................................................
2-80 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures EQPTDGR-OUT (Port Degrade - Wavelength Tracker
EQPTDGR-OUT Communication Failure)
....................................................................................................................................................................................................................................
WEBUI Select the card, click the Reboot tab, select Cold Reboot >Submit.
...................................................................................................................................................................................................
4 Replace the card. Refer to “Replacing System Components” (p. 3-20). Follow the return
and repair process in the Customer and Product Support guide to return the faulty card to
an authorized repair center for replacement.
E...................................................................................................................................................................................................
N D O F S T E P S
EQPTDGROCH-OUT
Severity Minor
Service affecting? No
Applicability A2325A, AHPHG, AHPLG, ALPHG, ALPFGT, AM2017B,
AM2125A, AM2125B, AM2325B, CWR, OSC, OSCT, WTOCM
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-81
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures EQPTDGROCH-OUT (Port Degrade - Wavelength Tracker
EQPTDGROCH-OUT Communication Failure)
....................................................................................................................................................................................................................................
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
...................................................................................................................................................................................................
...................................................................................................................................................................................................
4 Replace the card. Refer to “Replacing System Components” (p. 3-20). Follow the return
and repair process in the Customer and Product Support guide to return the faulty card to
an authorized repair center for replacement.
E...................................................................................................................................................................................................
N D O F S T E P S
EQPTPORT
....................................................................................................................................................................................................................................
2-82 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures EQPTPORT (Port Failure - Device):
EQPTPORT
....................................................................................................................................................................................................................................
Severity Critical
Service affecting? Yes
Applicability 112SA1L, 112SCA1, 112SCX10, 112SX10L, 11STAR1,
11STMM10, 11STGE12, 43SCX4, 43STA1P, 43STX4, 43STX4P,
4DPA2, 4DPA4
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
...................................................................................................................................................................................................
...................................................................................................................................................................................................
4 Remove the pluggable module from the port on the card it is inserted in. Examine the
connector on the pluggable module and the receptacle connector on the card where the
pluggable module plugs into for any damage. If no damage is seen, reinsert the pluggable
module into its port.
...................................................................................................................................................................................................
5 Remove and replace the pluggable module with another unit of the same type, being
careful with the connected fiber jumpers. Refer to “Replacing an SFP Module” (p. 3-27).
...................................................................................................................................................................................................
6 Replace the card. Refer to “Replacing System Components” (p. 3-20). Follow the return
and repair process in the Customer and Product Support guide to return the faulty card to
an authorized repair center for replacement.
E...................................................................................................................................................................................................
N D O F S T E P S
EBER
Severity Critical
Service affecting? Yes
Applicability 112SCX10, 112SX10L, 11QPA4, 11STAR1, 11STMM10,
43SCX4
Corrective Action
This procedure details the corrective action for an EBER condition against the OT port.
At the end of each step wait to see if the fault clears. If not, continue with the next step.
....................................................................................................................................................................................................................................
2-84 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures EBER (Excessive BER)
EBER
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
3 If cleaning the fiber does not clear the problem, replace the fiber.
...................................................................................................................................................................................................
4 If the power level is within the operating range, check for pluggable module alarms.
...................................................................................................................................................................................................
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-85
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures EBER-O (Optical Supervision Channel Excessive BER)
EBER
....................................................................................................................................................................................................................................
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
This procedure details the corrective action for EBER-O against the OSC port. At the end
of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 Query for the OSC receive power on the port where the EBER-O conditions is present.
...................................................................................................................................................................................................
2 Verify that the fiber is the correct type (multimode/single-mode) and that the other end of
the fiber is connected properly.
...................................................................................................................................................................................................
3 Ensure that the administrative state of the port is Admin Up. If it is Up, then toggle the
administrative state from UP > DOWN > UP.
....................................................................................................................................................................................................................................
2-86 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures EBER-O (Optical Supervision Channel Excessive BER)
EBER
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
4 If... Then...
no active traffic is present on the system, remove the fiber from the receive port where
the EBER-O is raised and measure the optical
power.
the optical power is below the required using the standard optical fiber jumper
threshold for the type of pluggable module cleaning procedure, clean the fiber, and
installed, measure the power again.
the optical power is within the required limits, clean the receive connector on the card. If the
EBER-O condition is still present, the problem
may be with the card.
...................................................................................................................................................................................................
...................................................................................................................................................................................................
...................................................................................................................................................................................................
8 Replace the OSC SFP located inside the amplifier. See “Replacing an SFP Module”
(p. 3-27). Follow the return and repair process in the Customer and Product Support guide
to return the faulty pluggable module to an authorized repair center for replacement.
...................................................................................................................................................................................................
9 Replace the card. Refer to “Replacing System Components” (p. 3-20). Follow the return
and repair process in the Customer and Product Support guide to return the faulty card to
an authorized repair center for replacement.
E...................................................................................................................................................................................................
N D O F S T E P S
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-87
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures ENV (Environmental Input [1-8] active)
....................................................................................................................................................................................................................................
ENV
1 Define the environmental input defined by using one of the following commands:
E...................................................................................................................................................................................................
N D O F S T E P S
EXCESSLOAD
Severity Critical
Service affecting? Yes
Applicability 112SCA1, 112SCX10, 11DPE12E, 11DPM12, 11STAR1,
11STMM10, 11STGE12, 43STA1P, 43STX4, 43STX4P, 4DPA2,
4DPA4, A2325A, ALPHG, AHPHG, AHPLG, ALPFGT,
AM2017B, AM2325B, CWR, Equipment Controller, OPS, OSCT,
SVAC, WTOCM
Corrective Action
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
3 Reprovision the shelf capacity attribute (EXPECTED_AMPS) with the new value.
E...................................................................................................................................................................................................
N D O F S T E P S
FACTERM-DEV
Severity Major
Service affecting? No
Applicability 112SA1L, 112SCA1, 112SCX10, 112SX10L, 11DPE12E,
11STAR1, 11STMM10, 11STGE12, 43SCX4, 43STA1P, 43STX4,
43STX4P, 4DPA2, 4DPA4, ALPHG, AHPHG, AHPLG, ALPFGT,
AM2017B, AM2125A, AM2125B, MVAC, OSCT
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-89
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures FACTERM-DEV (Pluggable Module SEEP Failure)
FACTERM-DEV
....................................................................................................................................................................................................................................
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 Carefully remove and reseat the pluggable module that is reporting the FACTERM-DEV
condition.
...................................................................................................................................................................................................
2 Remove and cap the fiber jumpers connected to the pluggable module and replace the
pluggable module with another unit of the same type. Refer to “Replacing an SFP
Module” (p. 3-27). Reconnect the fiber jumpers as they were before.
...................................................................................................................................................................................................
...................................................................................................................................................................................................
...................................................................................................................................................................................................
6 Replace the card. Refer to “Replacing System Components” (p. 3-20). Follow the return
and repair process in the Customer and Product Support guide to return the faulty card to
an authorized repair center for replacement.
E...................................................................................................................................................................................................
N D O F S T E P S
FANSPEEDHIGH
....................................................................................................................................................................................................................................
2-90 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures FANSPEEDHIGH (Fan Speed is too high)
FANSPEEDHIGH
....................................................................................................................................................................................................................................
This alarm indicates when the fan speed is too high based upon the current shelf cooling
requirements.
Severity Minor
Service affecting? No
Applicability FAN
Corrective Action
At the end of each step wait to see if the fault clears. If not, continue with the next step.
FANSPEEDLOW
Severity Minor
Service affecting? No
Applicability FAN
Corrective Action
At the end of each step wait to see if the fault clears. If not, continue with the next step.
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-91
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures FANSPEEDLOW (Fan speed is too low)
FANSPEEDLOW
....................................................................................................................................................................................................................................
Fan Speed is Too Low
...................................................................................................................................................................................................
FANSPEEDMAN
Severity Minor
Service affecting? No
Applicability FAN
Corrective Action
...................................................................................................................................................................................................
E...................................................................................................................................................................................................
N D O F S T E P S
....................................................................................................................................................................................................................................
2-92 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures FECECSD (Pre-FEC Signal Degrade)
....................................................................................................................................................................................................................................
FECECSD
Severity Minor
Service affecting? No
Applicability 11STAR1, 11QPA4
This procedure details the corrective action for an FECECSD against the OT port.
...................................................................................................................................................................................................
1 Perform the procedure, “DEGOTU” (p. 2-68). Because it is FEC corrected BER, it does
not affect service unless another alarm exists on the port.
E...................................................................................................................................................................................................
N D O F S T E P S
FECUBCSD
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-93
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures FECUBCSD (Post-FEC Signal Degrade)
FECUBCSD
....................................................................................................................................................................................................................................
This may be caused by the following reasons:
• Damaged or dirty fiber connected to the local receiver
• The received power may not be within the acceptable range on local port input
• The input optical signal is severely degraded by the optical noise
Severity Major
Service affecting? Yes
Applicability 11DPE12E, 11DPM12, 11QPA4, 11STAR1, 43STA1P, 43STX4P
This procedure details the corrective action for an FECUBCSD against the OT port. At
the end of each step wait to see if the fault clears. If it does not, go to the next step.
...................................................................................................................................................................................................
1 Clean the input fiber at the receiver, and check if the input power is within the specified
range.
...................................................................................................................................................................................................
2 Check if there is any power management or optical channel alarm reported on the link.
Perform the corrective action for clearing these alarms on the link.
...................................................................................................................................................................................................
3 Measure the optical signal noise ratio (OSNR) with at the received amplifier with an
optical spectrum analyzer. Check if the OSNR is within the range specified by the EPT.
Perform the actions to improve the system OSNR.
E...................................................................................................................................................................................................
N D O F S T E P S
FELANLFI
....................................................................................................................................................................................................................................
2-94 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures FELANLFI (Far End Local Fault)
FELANLFI
....................................................................................................................................................................................................................................
This may be caused by the following reasons:
• Damaged or dirty fiber connected to the far-end client equipment receiver
• Damaged or dirty transmitter inside pluggable module on the far end
• Problem at the client equipment connected to the far-end OT
Corrective Action
This procedure details the corrective action for FELANLFI against the OT port. At the
end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
2 Proceed with the procedure for clearing LANLFI (see “LANLFI” (p. 2-120)).
E...................................................................................................................................................................................................
N D O F S T E P S
FELANLOS
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-95
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures FELANLOS (Far End Loss of Signal)
FELANLOS
....................................................................................................................................................................................................................................
Corrective Action
This procedure details the corrective action for clearing FELANLOS against the OT port.
...................................................................................................................................................................................................
FELANLSS
Corrective Action
This procedure details the corrective action for clearing FELANLSS against the OT port.
...................................................................................................................................................................................................
E...................................................................................................................................................................................................
N D O F S T E P S
....................................................................................................................................................................................................................................
2-96 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures FELANRFI (Far End Remote Fault)
....................................................................................................................................................................................................................................
FELANRFI
Corrective Action
This procedure details the corrective action for clearing FELOS against the OT port.
...................................................................................................................................................................................................
FELOS
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-97
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures FELOS (Far End Loss of Synchronization)
FELOS
....................................................................................................................................................................................................................................
• Damaged or dirty transmitter inside pluggable module on the far end
• Problem at the client equipment connected to the far-end OT
Corrective Action
This procedure details the corrective action for clearing FELOS against the OT port.
...................................................................................................................................................................................................
2 Perform the steps in the LANLSS procedure (see “LANLSS” (p. 2-122)).
E...................................................................................................................................................................................................
N D O F S T E P S
FEPORTMISMATCH
Severity Critical
Service affecting? Yes
Applicability 11STAR1, 11STMM10, 11STGE12, 4DPA4
....................................................................................................................................................................................................................................
2-98 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures FEPORTMISMATCH (Far End Port Mapping Mismatch)
FEPORTMISMATCH
....................................................................................................................................................................................................................................
Corrective Action
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 Identify the two ports in the protection group at the near end, and the two ports at the far
end.
...................................................................................................................................................................................................
2 Provision the near end and far end ports with the same signal rate and format.
...................................................................................................................................................................................................
3 Provision the timeslot assignments so that the same ports are used at both ends. For
example, the near end port C3 must be connected to far end port C3.
E...................................................................................................................................................................................................
N D O F S T E P S
FEPRLF
Severity NA
Service affecting? No
Applicability 11QPA4, 11STAR1, 11STGE12, 11STMM10
Corrective Action
At the end of each step wait to see if the fault clears. If not, continue with the next step.
Do all steps at the far end node.
...................................................................................................................................................................................................
1 Determine which side is the working side and which side is the protection side.
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-99
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures FEPRLF (Far End Protection Line Failure)
FEPRLF
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
2 Check for faults on the protection side line port, or the protection side card.
CLI alm
WEBUI Select Reports > Alarm List >Total.
...................................................................................................................................................................................................
3 If... Then...
faults are present, proceed to the appropriate procedure for
clearing the faults.
no faults are present, STOP! You are done with this procedure.
E...................................................................................................................................................................................................
N D O F S T E P S
FPGAFAIL
Severity CR
Service affecting? Yes
Applicability 112SA1L, 112SCA1, 112SCX10, 112SX10L, 11DPE12E,
11DPM12, 11STAR1, 11STMM10, 11STGE12, 4DPA2, 4DPA4,
43SCX4, 43STA1P, 43STX4, 43STX4P, ALPHG, AHPHG,
AHPLG, AM2017B, AM2125A, AM2125B, AM2318A, CWR8,
CWR8-88, MESH4, MVAC, OPS, RA2P, SVAC, WTOCM
Corrective Action
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 Perform a warm reset on the card where the FPGAFAIL condition is raised.
....................................................................................................................................................................................................................................
2-100 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures FPGAFAIL (FPGA Download or Programming Failure)
FPGAFAIL
....................................................................................................................................................................................................................................
WEBUI Select the card, click the Reboot tab, select Warm Reboot >Submit.
...................................................................................................................................................................................................
FPGAINIT
Severity NA
Service affecting? No (However, a cold reset of the card issued to initiate FPGA
programming is service affecting if the card is currently carrying
services.)
Applicability 112SA1L, 112SCA1, 112SCX10, 112SX10L, 11DPE12E,
11DPM12, 11STAR1, 11STMM10, 11STGE12, 4DPA2, 4DPA4,
43SCX4, 43STA1P, 43STX4, 43STX4P, AHPHG, AHPLG,
ALPFGT, AM2318A, CWR8, CWR8-88, MESH4, MVAC, OPS,
OSCT, SVAC, WTOCM
Corrective Action
...................................................................................................................................................................................................
1 No steps are required to clear the FPGAINIT alarm. Some FPGA programming steps can
take as long as 45 minutes. Monitor progress using one of the following commands:
E...................................................................................................................................................................................................
N D O F S T E P S
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-101
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures FPGATIMEOUT (FPGA Timeout)
....................................................................................................................................................................................................................................
FPGATIMEOUT
Severity MN
Service affecting? No
Applicability 112SA1L, 112SCA1, 112SCX10, 112SX10L, 11DPE12E,
11DPM12, 11STAR1, 11STMM10, 11STGE12, 4DPA2, 4DPA4,
43SCX4, 43STA1P, 43STX4, 43STX4P, ALPHG, AHPHG,
AHPLG, ALPFGT, AM2318A, CWR8, CWR8-88, MESH4,
MVAC, OPS, OSCT, SVAC, WTOCM
Corrective Action
...................................................................................................................................................................................................
1 Perform a warm reset on the card where the FPGATIMEOUT condition is raised.
E...................................................................................................................................................................................................
N D O F S T E P S
FRCDSWTIMREF
Severity NA
Service affecting? No
Applicability LINEREFSYS
....................................................................................................................................................................................................................................
2-102 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures FRCDSWTIMREF (Forced Switch Timing Reference)
FRCDSWTIMREF
....................................................................................................................................................................................................................................
Corrective Action
...................................................................................................................................................................................................
E...................................................................................................................................................................................................
N D O F S T E P S
FRCDWKSWBK
Corrective Action
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-103
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures FRCDWKSWBK (Forced switch to working)
FRCDWKSWBK
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
E...................................................................................................................................................................................................
N D O F S T E P S
FRCDWKSWPR
Corrective Action
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
....................................................................................................................................................................................................................................
2-104 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures FRCDWKSWPR (Forced switch to protection)
FRCDWKSWPR
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
E...................................................................................................................................................................................................
N D O F S T E P S
FRNGSYNC
Severity Minor
Service affecting? No
Applicability SYNC
Corrective Action
...................................................................................................................................................................................................
E...................................................................................................................................................................................................
N D O F S T E P S
FWPENDINGOBSOLETE
Severity NA
Service affecting? No
Applicability 112SA1L, 112SCA1, 112SCX10, 112SX10L, 11DPE12E,
11DPM12, 11STAR1, 11STMM10, 11STGE12, 43SCX4,
43STA1P, 43STX4, 43STX4P, 4DPA2, 4DPA4, AHPHG, AHPLG,
ALPHG, ALPFGT, AM2017B, AM2125A, AM2125B, CWR8,
CWR8-88, MESH4, MVAC, OPS, OSCT, RA2P, SVAC, WR,
WTOCM
Corrective Action
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 Provision a firmware bundle that will be valid after software upgrade or provision the
default firmware bundle for the card (see “Corrective Action” (p. 2-108)).
...................................................................................................................................................................................................
FWUPGRADEPENDING
....................................................................................................................................................................................................................................
2-106 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures FWUPGRADEPENDING (Firmware upgrade pending)
FWUPGRADEPENDING
....................................................................................................................................................................................................................................
The two 4DPA4 card modes (FlexMux and DualTran) each have their own separate
firmware lines. When card mode is provisioned, the default version of the appropriate
firmware line is loaded automatically. Thus, FWUPGRADEPENDING may also apply to
a mismatch between the provisioned 4DPA4 card mode value and the current FPGA
contents.
Severity NA
Service affecting? No
Applicability 112SA1L, 112SCA1, 112SCX10, 112SX10L, 11DPE12E,
11DPM12, 11STAR1, 11STMM10, 11STGE12, 43SCX4,
43STA1P, 43STX4, 43STX4P, 4DPA2, 4DPA4, ALPHG, AHPHG,
AHPLG, ALPFGT, CWR8, CWR8-88, MESH4, MVAC, OPS,
OSCT, SVAC, WTOCM
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 To initiate a cold reset to download the recommended firmware version for the affected
pack, perform a cold reset of the card.
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-107
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures FWVERSIONNOTDEFAULT (Firmware version on this pack is
not the default version for this software release)
....................................................................................................................................................................................................................................
FWVERSIONNOTDEFAULT
Severity NA
Service affecting? No
Applicability 112SA1L, 112SCA1, 112SCA1, 112SCX10, 112SX10L,
11DPE12E, 11DPM12, 11STAR1, 11STMM10, 11STGE12,
43SCX4, 43STA1P, 43STX4, 43STX4P, 4DPA4, AHPHG,
AHPLG, ALPHG, ALPFGT, CWR8, CWR8-88, MESH4, MVAC,
OPS, OSCT, SVAC, WTOCM
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
....................................................................................................................................................................................................................................
2-108 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures FWVERSIONNOTDEFAULT (Firmware version on this pack is
FWVERSIONNOTDEFAULT not the default version for this software release)
....................................................................................................................................................................................................................................
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 Check that the default firmware bundle is provisioned for the card.
...................................................................................................................................................................................................
2 If the default firmware bundle is not provisioned in the previous step, then provision the
default firmware bundle for the card.
CLI config firmware card card_type shelf slot config firmware card
card_type shelf slot
...................................................................................................................................................................................................
...................................................................................................................................................................................................
HIBER
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-109
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures HIBER (High BER)
HIBER
....................................................................................................................................................................................................................................
This may be caused by the following reasons:
• Damaged or dirty fiber connected to the far-end client equipment receiver
• The received power may not be within the acceptable range on local port input
• Damaged or dirty transmitter inside pluggable module on the far end
Severity Critical
Service affecting? Yes
Applicability 11DPE12, 11DPE12E, 11QPA4, 11STAR1, 11STGE12
Corrective Action
This procedure details the corrective action for clearing a HIBER condition on an OT
port.
...................................................................................................................................................................................................
3 If cleaning the fiber does not clear the problem, replace the fiber.
...................................................................................................................................................................................................
4 If the power level is within the operating range, check for pluggable module alarms.
...................................................................................................................................................................................................
HIGAIN
....................................................................................................................................................................................................................................
2-110 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures HIGAIN (Amplifier Out of Operational Range: Gain too High)
HIGAIN
....................................................................................................................................................................................................................................
An amplifier is operating outside of the normal operating range. The ingress power to the
amplifier plus the programmed gain (both in dB's) has exceeded the maximum allowable
output power supported by the amplifier. This can occur only if the amplifier output
power limiting function and the output overload function have both failed.
Severity Minor
Service affecting? No
Applicability A2325A, AHPHG, AHPLG, ALPHG, ALPFGT, AM2017B,
AM2325B
Corrective Action
None. This is a transitory alarm that is raised for a maximum of 30 seconds while the
amplifier attempts to limit the output power. If after 30 seconds the output power cannot
be limited, a “CONTEQPT (Card Failure - Device)” (p. 2-54) alarm is raised.
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-111
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures HLDOVRSYNC (System timing is in autonomous holdover
HLDOVRSYNC synchronization mode)
....................................................................................................................................................................................................................................
HLDOVRSYNC
Corrective Action
...................................................................................................................................................................................................
E...................................................................................................................................................................................................
N D O F S T E P S
HWNOTSUPPORTED
Severity Major
Service affecting? Yes
Applicability ECb
....................................................................................................................................................................................................................................
2-112 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures HWNOTSUPPORTED (Hardware not supported for current
HWNOTSUPPORTED configuration)
....................................................................................................................................................................................................................................
Corrective Action
...................................................................................................................................................................................................
INSERTMOD
Severity TC
Service affecting? No
Applicability All cards
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-113
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures INTTEMP (Card over temperature)
INTTEMPHIGH
....................................................................................................................................................................................................................................
INTTEMPHIGH
Severity Minor
Service affecting? No
Applicability 112SA1L, 112SCA1, 112SCX10, 112SX10L, 11DPE12E,
11DPM12, 11STAR1, 11STMM10, 11STGE12, 43SCX4,
43STA1P, 43STX4, 43STX4P, 4DPA2, 4DPA4, AHPHG, AHPLG,
ALPHG, ALPFGT, AM2017B, AM2125A, AM2125B, CWR,
Equipment Controller, FLC, MESH4, MT0C, MVAC, OPS,
OSCT, PF, RA2P, SVAC, WR, WTOCM
Corrective Action
...................................................................................................................................................................................................
1 Perform the steps in the procedure “High Temperature Troubleshooting” (p. 3-70).
E...................................................................................................................................................................................................
N D O F S T E P S
INTTEMPLOW
Severity Minor
Service affecting? No
....................................................................................................................................................................................................................................
2-114 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures INTTEMPLOW (Card under temperature)
INTTEMPLOW
....................................................................................................................................................................................................................................
Corrective Action
At the end of each step wait to see if the fault clears. If it does not, go to the next step.
...................................................................................................................................................................................................
1 Ensure that no environmental issues are present where the network element resides.
Resolve any existing issues.
...................................................................................................................................................................................................
2 Verify if other cards in the shelf report temperatures near their lower limit (within 10° C).
...................................................................................................................................................................................................
3 Replace the alarmed card. See “Replacing System Components” (p. 3-20).
E...................................................................................................................................................................................................
N D O F S T E P S
INTTEMPOPT
Severity Minor
Service affecting? No
Applicability AHPHG, AHPLG, ALPHG, AM2017B, AM2125A, AM2125B,
CWR8, MESH4, RA2P, WR
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-115
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures INTTEMP (Optics over temperature)
INTTEMPOPT
....................................................................................................................................................................................................................................
Corrective Action
...................................................................................................................................................................................................
1 Perform the steps in the procedure “High Temperature Troubleshooting” (p. 3-70).
E...................................................................................................................................................................................................
N D O F S T E P S
INTRUSION
INTRUSION
The INTRUSION alarm lists the user IDs of users currently locked-out of the 1830 PSS
due to intrusion violations whenever there is a change to the user database. Subsequent
login attempts by that user shall be denied until the user profile is unlocked (enabled).
Severity Major
Service affecting? No
Applicability SYSTEM
....................................................................................................................................................................................................................................
2-116 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures INTRUSIONEVT (Excessive Invalid Login Attempts)
INTRUSION
....................................................................................................................................................................................................................................
Corrective action
To clear the INTRUSIONEVT alarm, complete either Step 1 OR Step 2.
...................................................................................................................................................................................................
...................................................................................................................................................................................................
E...................................................................................................................................................................................................
N D O F S T E P S
INVALIDEGRESS
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-117
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures INVALIDEGRESS (Invalid or no egress port defined)
INVALIDEGRESS
....................................................................................................................................................................................................................................
Severity Critical
Service affecting? Yes
Applicability AM2125A, AM2125B, RA2P
...................................................................................................................................................................................................
1 Check the topology between ingress and egress LD (if there is egress LD). Check the
external topology for the ingress LD line port. If the topology is missing, add the
topology and re-run the egress adjustment.
...................................................................................................................................................................................................
2 Ensure that Opposite Direction Port field is provisioned correctly for the egress LD
Lineout port.
E...................................................................................................................................................................................................
N D O F S T E P S
INVALIDTHRESHOLD
INVALIDTHRESHOLD
The OPS pack currently has an invalid switch threshold value provisioned. The threshold
must be greater than -30 dBm to clear the condition.
When a cross-connect is added for the first time, the INVALIDTHRESHOLD alarm is
raised for ports A and B, and then clears after a few seconds. If the XC is deleted and
reentered, then the INVALIDTHRESHOLD alarms is not raised.
Severity Minor
Service affecting? No
....................................................................................................................................................................................................................................
2-118 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures INVALIDTHRESHOLD
INVALIDTHRESHOLD
....................................................................................................................................................................................................................................
Applicability OPS
...................................................................................................................................................................................................
...................................................................................................................................................................................................
If... Then...
no (auto is being used) proceed to Step 3.
yes proceed to Step 4.
...................................................................................................................................................................................................
3 Verify that no LOS alarms are present on the A or B input ports that would inhibit the
switch calculation. Proceed to Step 5.
...................................................................................................................................................................................................
4 Set the threshold to a value greater than -30 dBm based on engineering rules for the
incoming channel power levels.
CLI config interface opsa shelf/slot/port switch switchthresh
dBm value
TLI ED-OCH:::SWTHRESH
...................................................................................................................................................................................................
INVENTORYERROR
Severity Minor
Service affecting? No
Applicability All cards
...................................................................................................................................................................................................
1 To clear the INVENTORYERROR alarm, remove and replace the affected device.
E...................................................................................................................................................................................................
N D O F S T E P S
LANLFI
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
....................................................................................................................................................................................................................................
2-120 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures LANLFI (Local Fault)
LANLFI
....................................................................................................................................................................................................................................
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 If the LANLFI condition has been raised on a client port, verify that the source is
correctly transmitting the Ethernet signal. Refer to its manufacturer's documentation for
any corrective actions.
...................................................................................................................................................................................................
2 If the LANLFI condition has been raised on a Network port, retrieve the alarm
information from the upstream path to determine if any failure is present. If there is an
indication of failure upstream of the port where the LANLFI is raised, fix this problem
first.
...................................................................................................................................................................................................
3 Perform a warm reset on the card where the LANLFI condition is raised.
...................................................................................................................................................................................................
4 Perform a cold reset on the card where the LANLFI condition is raised.
Note: Refer to Caution at the beginning of this procedure.
...................................................................................................................................................................................................
LANLOS
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-121
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures LANLOS (LAN port LOS)
LANLOS
....................................................................................................................................................................................................................................
OT port has detected LOS on Ethernet LAN or Fibre Channel facility. This defect
indicates loss of optical power at the input of the local LAN port.
These conditions may be caused by the following reasons:
• Damaged, cut or dirty fiber connected to the local receiver
• Received power may not be within the acceptable range on local port input
• Damaged or dirty transmitter inside pluggable module
Severity Critical
Service affecting? Yes
Applicability 112SA1L, 112SCA1, 112SCX10, 112SX10L, 11DPE12,
11DPE12E, 11QPA4, 11STAR1, 11STMM10, 11STGE12,
43SCX4, 43STX4
Corrective Action
This procedure details the corrective action for clearing a LANLOS condition on an OT
port.
...................................................................................................................................................................................................
3 If fiber is damaged or cleaning the fiber does not clear the problem, replace the fiber.
...................................................................................................................................................................................................
4 If there is a pluggable module alarm present on the local port follow procedure for
detected alarm.
...................................................................................................................................................................................................
LANLSS
Severity Critical
Service affecting? Yes
Applicability 11DPE12, 11DPE12E, 11QPA4, 11STAR1, 11STMM10,
11STGE12, 43STX4
Corrective Action
This procedure details the corrective action for clearing a LANLSS condition on an OT
port.
...................................................................................................................................................................................................
3 If cleaning the fiber does not clear the problem, replace the fiber.
...................................................................................................................................................................................................
4 If power level is within the operating range, check for pluggable module alarms.
...................................................................................................................................................................................................
5 If there is a pluggable module alarm present on the local port follow procedure for
detected alarm.
...................................................................................................................................................................................................
LANRFI
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-123
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures LANRFI (Remote Fault Indication)
LANRFI
....................................................................................................................................................................................................................................
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 Retrieve alarms and conditions for the local node that has the RFI condition on its receive
port. Examine them and identify faults on the services supporting the devices that have
the RFI condition. Resolve any issues with respect to these faults first.
...................................................................................................................................................................................................
2 Repeat Step 1 for the far end device. Examine the devices associated with the same
services as in Step 1.
...................................................................................................................................................................................................
3 Perform a warm reset on the local card where the LANRFI condition is raised.
....................................................................................................................................................................................................................................
2-124 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures LANRFI (Remote Fault Indication)
LANRFI
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
4 Perform a cold reset on the upstream device that is sending the LANRFI condition.
Note: Refer to Caution at the beginning of this procedure.
...................................................................................................................................................................................................
5 Perform a cold reset on the local card where the LANRFI condition is raised.
Note: Refer to Caution at the beginning of this procedure.
...................................................................................................................................................................................................
6 Perform a cold reset on the upstream device that is sending the LANRFI condition
Note: Refer to Caution at the beginning of this procedure.
...................................................................................................................................................................................................
7 Reseat the local card. If this does not fix the problem, reseat the far-end card.
...................................................................................................................................................................................................
8 Replace the alarmed card. Follow the return and repair process to return the card to an
authorized repair center for replacement.
E...................................................................................................................................................................................................
N D O F S T E P S
LASEREOL
Severity Major
Service affecting? No
Applicability 11STAR1
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-125
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures LASEREOL (Laser end of life)
LASEREOL
....................................................................................................................................................................................................................................
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 If another card failure is reported on the card, follow the procedure for that specific alarm.
...................................................................................................................................................................................................
2 If the port is pluggable module, remove and reinsert the same module. If the alarm does
not clear, replace the module.
E...................................................................................................................................................................................................
N D O F S T E P S
LCK
Severity Critical
Service affecting? Yes
Applicability 112SA1L, 112SCX10, 112SX10L, 11DPE12, 11DPE12E,
11QPA4, 11STAR1, 11STMM10, 11STGE12, 43SCX4, 43STA1P,
43STX4, 43STX4P, 4DPA4
....................................................................................................................................................................................................................................
2-126 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures LCK (Locked - OTU)
LCK
....................................................................................................................................................................................................................................
Corrective Action
This procedure details the corrective action for clearing an LCK condition declared on an
OT port.
...................................................................................................................................................................................................
1 Contact network operator(s) responsible for equipment that sources OTM-0.2 signal to
the affected client port to clear the LCK maintenance signal.
E...................................................................................................................................................................................................
N D O F S T E P S
LCKEGR
Severity CR
Service affecting? Yes
Applicability 43STX4, 43STX4P
Corrective Action
This procedure details the corrective action for clearing an LCKEGR condition declared
on an OT port.
...................................................................................................................................................................................................
1 Contact network operator(s) responsible for equipment that sources OTM-0.2 signal to
the affected client port to clear the LCK maintenance signal.
E...................................................................................................................................................................................................
N D O F S T E P S
LFD
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-127
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures LFD (GFP Loss of Frame Delineation)
LFD
....................................................................................................................................................................................................................................
Severity SA
Service affecting? Yes
Applicability 112SCX10, 112SX10L, 11QPA4, 11STAR1, 11STMM10,
43SCX4, 4DPA4
Corrective Action
This procedure details the corrective action for clearing an LFD condition declared on an
OT port.
...................................................................................................................................................................................................
1 Inspect the OCh trail which is used as a server transport layer for GFP stream.
...................................................................................................................................................................................................
2 If any alarms are detected on OCh trail, locate the farthest upstream point and follow the
procedure for clearing this alarm.
...................................................................................................................................................................................................
6 If Step 5 does not clear the problem replace the local OT.
E...................................................................................................................................................................................................
N D O F S T E P S
....................................................................................................................................................................................................................................
2-128 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures LFIEGR (Remote Client Local Fault)
....................................................................................................................................................................................................................................
LFIEGR
Severity NA
Service affecting? No
Applicability 11QPA4, 11STAR1, 43STX4
This procedure details the corrective action for clearing LFIEGR declared on an OT port.
...................................................................................................................................................................................................
2 Perform the steps in the procedure “LANLFI” (p. 2-120) on the far end port.
E...................................................................................................................................................................................................
N D O F S T E P S
LINKDOWN
Severity Critical
Service affecting? Yes
Applicability 11DPE12, 11DPE12E, 11STAR1, 11STMM10, 11STGE12, EC
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-129
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures LINKDOWN (Link down)
LINKDOWN
....................................................................................................................................................................................................................................
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 Trace the source of the LINKDOWN condition to the associated card and port upstream.
Verify that the source is operationally up by checking the Admin state. If the Admin state
is Up, then toggle the administrative state from UP->DOWN->UP.
EMS Double-click the NE and then on the alarmed card's client receive port.
...................................................................................................................................................................................................
2 Remove the fiber from the port where the LINKDOWN condition is raised and clean the
fiber and the bulkhead connector.
...................................................................................................................................................................................................
3 Repeat Step 2 for the other end of the fiber and port where it is connected.
...................................................................................................................................................................................................
5 Perform a warm reset on the card that is the source of the Ethernet signal.
...................................................................................................................................................................................................
6 Perform a warm reset on the card where the LINKDOWN condition is raised.
....................................................................................................................................................................................................................................
2-130 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures LINKDOWN (Link down)
LINKDOWN
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
7 Perform a cold reset on the card that is the source of the Ethernet signal.
Note: Refer to Caution at the beginning of this procedure.
...................................................................................................................................................................................................
8 Perform a cold reset on the card where the LINKDOWN condition is raised.
Note: Refer to Caution at the beginning of this procedure.
...................................................................................................................................................................................................
LINKUP
Severity TC
Service affecting? No
Applicability FAN
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-131
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures LOAM (Loss of Alignment Marker Lock)
LOAM
....................................................................................................................................................................................................................................
LOAM
Severity Critical
Service affecting? Yes
Applicability 112SA1L, 112SCA1
Corrective Action
...................................................................................................................................................................................................
LOC
Severity Major
Service affecting? No
Applicability 11DPE12E
This alarm is raised when an MEP receives CCM frames with an incorrect MEG ID. The
alarm is cleared when the MEP does not receive CCM frames with the correct MEG ID.
....................................................................................................................................................................................................................................
2-132 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures LOC (Loss of Continuity)
LOC
....................................................................................................................................................................................................................................
Corrective Action
...................................................................................................................................................................................................
1 Check the peer MEP mepcc is enable and the check the OCH the alarms/conditions along
the OCh trail.
E...................................................................................................................................................................................................
N D O F S T E P S
LOCKOUTOFPR
Corrective Action
...................................................................................................................................................................................................
1 Observe from the condition statement the location of the protection group member that
has the active condition.
...................................................................................................................................................................................................
2 Login to the near end NE and perform the procedure “Determining the Far End of a
Service” (p. 3-10) to determine the NE and card that link directly to the (near-end) card
reporting the LOCKOUTOFPR alarm.
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-133
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures LOCKOUTOFPR (Lockout of protection)
LOCKOUTOFPR
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
3 Open a new window and log into the far-end NE identified in Step 2.
...................................................................................................................................................................................................
4 Enter the following commands on both the near-end and far-end NEs to determine the
identity of the protection group involved in the active condition.
5 Enter the following command on both the near-end and far-end NEs and verify that the
protection path is alarm free. Use the group ID/AID identified in Step 4.
...................................................................................................................................................................................................
6 Determine if there are any outstanding alarms on the system pertaining to the service.
CLI alm
...................................................................................................................................................................................................
E...................................................................................................................................................................................................
N D O F S T E P S
LOCKOUTOFTIMREF
....................................................................................................................................................................................................................................
2-134 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures
LOCKOUTOFTIMREF
....................................................................................................................................................................................................................................
The Lock out of a Timing Reference from selection condition occurs when the OT port
has detected an LOCKOUTOFTIMREF at the LINEREF layer.
Severity NA
Service affecting? No
Applicability LINEREFSYS
Corrective Action
...................................................................................................................................................................................................
E...................................................................................................................................................................................................
N D O F S T E P S
LOF
Severity Critical
Service affecting? Yes
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-135
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures LOF (Loss Of Frame)
LOF
....................................................................................................................................................................................................................................
....................................................................................................................................................................................................................................
2-136 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures Transponder Client Port Loss of Frame
LOF
....................................................................................................................................................................................................................................
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
This procedure details the corrective action for a LOF against the client port.
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 Query for the optical receive power on the port where the LOF condition is present.
...................................................................................................................................................................................................
2 Ensure that the source is compatible with the port that it is connected to. Check that the
source is a compatible type with the same line rate as expected at the receive port. Also
verify that the fiber is the correct type (multi-mode / single mode) and that the other end
of the fiber is connected properly.
...................................................................................................................................................................................................
3 Query the source of the signal for a reading of its output power (refer to the source
equipment manufacturer's procedures). If this is not possible, carefully remove the fiber
from the transmit port of the source card and verify the output power using an optical
power meter. If the output power is within acceptable limits, continue with Step 4. If the
output power is not within acceptable limits, the problem is with the source. Follow the
instructions on debugging from the source equipment manufacturer.
...................................................................................................................................................................................................
4 Ensure that the administrative state of the port is Admin Up. If it is Up, then toggle the
administrative state from UP-->DOWN-->UP.
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-137
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures Transponder Client Port Loss of Frame
LOF
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
5 Remove the fiber from the receive port where the LOF is raised and measure the optical
power.
If... Then...
the optical power is below the required using standard optical fiber jumper cleaning
threshold, procedure, clean the fiber, and measure the
power again.
the optical power is within the required limits, clean the receive connector on the card.
If the LOF condition is still present, the problem may be with the card.
...................................................................................................................................................................................................
...................................................................................................................................................................................................
7 If the client port has an pluggable module installed, verify the pluggable module (this
includes checking the pluggable module and replacing if necessary; do this before cold
reset or reseat as it does not affect other client signals).
...................................................................................................................................................................................................
...................................................................................................................................................................................................
10 Replace the card. Refer to “Replacing System Components” (p. 3-20). Follow the return
and repair process in the Customer and Product Support guide to return the faulty card to
an authorized repair center for replacement.
E...................................................................................................................................................................................................
N D O F S T E P S
....................................................................................................................................................................................................................................
2-138 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures Transponder Network Port Loss of Frame
LOF
....................................................................................................................................................................................................................................
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
The following procedure details the corrective action for an LOF against the network
port.
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 Perform the procedure “Path Power Trace” (p. 3-8) to identify the probable network
trouble-point for the light-path. The procedure guides the user through the investigation
and resolution of the problem tracing back through to the source of the light path.
If the problem is the head end of the path (the transponder card at the source) then:
1. Check the add NE for conditions against the OT port and resolve any issues.
2. Verify that the source card network-facing port is administratively UP and
transmitting.
3. Verify that the add path is correctly fibered. If the add element has no transponder,
verify that the light source is compatible.
...................................................................................................................................................................................................
2 Verify that the far end transponder port to which the alarmed port is connected is of the
same type, and that the configuration of both ports is the same (for example, that the
encapsulation mode is the same for both).
CLI show interface <shelf slot port>(perform at both the near and far
ends)
WEBUI From the Equipment Tree, select the card, and select the desired port.
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-139
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures Transponder Network Port Loss of Frame
LOF
....................................................................................................................................................................................................................................
If encapsulation does not match, then configure the incorrect side to match up.
...................................................................................................................................................................................................
3 Ensure that there are no channel alarms or conditions for this channel on the near-end NE.
If there are, clear them.
...................................................................................................................................................................................................
4 Query for the optical receive power on the network port where the LOF condition is
present.
...................................................................................................................................................................................................
5 If... Then...
the optical power is below the required using standard optical fiber jumper cleaning
threshold, procedure, clean the fiber, and measure the
power again.
the optical power is within the required limits, clean the receive connector on the card.
...................................................................................................................................................................................................
7 Perform a line loop-back on the far end network port. If this resolves the local (near-end)
alarm then the problem is associated with the far end card.
....................................................................................................................................................................................................................................
2-140 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures Transponder Network Port Loss of Frame
LOF
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
...................................................................................................................................................................................................
...................................................................................................................................................................................................
11 Replace the card. Refer to “Replacing System Components” (p. 3-20). Follow the return
and repair process in the Customer and Product Support guide to return the faulty card to
an authorized repair center for replacement.
E...................................................................................................................................................................................................
N D O F S T E P S
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-141
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures LOF-O (Incoming SUPVY LOF)
LOF
....................................................................................................................................................................................................................................
Severity Major
Service affecting? Yes
Applicability AHPHG, AHPLG, ALPHG, ALPFGT, AM2017B, AM2125A,
AM2125B, AM2325B, OSCT
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
This procedure details the corrective action for a LOF-O against the OSC port. At the end
of each step wait to see if the fault clears. If it does not, go to the next step.
...................................................................................................................................................................................................
1 Query for the OSC receive power on the port where the LOF-O condition is present.
....................................................................................................................................................................................................................................
2-142 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures LOF-O (Incoming SUPVY LOF)
LOF
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
2 Ensure that the adjacent node is provisioned for OC3 format of the OSC signal. Also
verify that the fiber is the correct type (multi-mode / single mode) and that the other end
of the fiber is connected properly.
...................................................................................................................................................................................................
3 Ensure that the administrative state of the port is Admin Up. If it is Up, then toggle the
administrative state from UP-->DOWN-->UP.
...................................................................................................................................................................................................
4 If... Then...
no active traffic is present on the system remove the fiber from the receive port where
the LOF-O is raised and measure the optical
power.
the optical power is below the required using standard optical fiber jumper cleaning
threshold for the type of pluggable module procedure, clean the fiber, and measure the
installed power again.
the optical power is within the required limits clean the receive connector on the card. If the
LOF-O condition is still present, the problem
may be with the card.
...................................................................................................................................................................................................
...................................................................................................................................................................................................
...................................................................................................................................................................................................
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-143
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures LOF-O (Incoming SUPVY LOF)
LOF
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
8 Replace the OSC SFP located inside the amplifier. See “Replacing an SFP Module”
(p. 3-27). Follow the return and repair process in the Customer and Product Support guide
to return the faulty pluggable module to an authorized repair center for replacement.
...................................................................................................................................................................................................
9 Replace the card. Refer to “Replacing System Components” (p. 3-20). Follow the return
and repair process in the Customer and Product Support guide to return the faulty card to
an authorized repair center for replacement.
E...................................................................................................................................................................................................
N D O F S T E P S
LOFEGR
Severity NA
Service affecting? No
Applicability 112SCX10, 112SX10L, 11QPA4,11STAR1 11STMM10, 43SCX,
43STX4, 43STX4P, 43STA1P, 4DPA4
This procedure details the corrective action for clearing LOFEGR declared on an OT port.
...................................................................................................................................................................................................
2 Perform the steps in the procedure “LOF (Loss Of Frame)” (p. 2-135) on the far end port.
E...................................................................................................................................................................................................
N D O F S T E P S
....................................................................................................................................................................................................................................
2-144 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures LOGAIN (Amplifier out of operational range - amplifier gain
too low)
....................................................................................................................................................................................................................................
LOGAIN
Severity Minor
Service affecting? No
Applicability A2325A, AHPHG, AHPLG, ALPHG, ALPFGT, AM2017B,
AM2125A, AM2125B, AM2325B
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 Perform the procedure “Path Power Trace” (p. 3-8) and locate the likely point that is the
cause of the LOGAIN alarm. This may be on the upstream NE or the local one. Retrieve
alarms and conditions and, using the appropriate corrective actions, resolve these issues
first.
...................................................................................................................................................................................................
2 Attempt an egress or ingress amplifier adjust, depending on the type of amplifier that is
raising this alarm. If any adjust fails, there may be other optical power related alarms that
are raised as a result. Resolve these issues by following the appropriate procedure.
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-145
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures LOGAIN (Amplifier out of operational range - amplifier gain
LOGAIN too low)
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
3 It is possible that the gain range provisioned by the EPT for this amplifier is insufficient
to accommodate the unexpected change in loss in the network. Capture the current
operating state of the network, using the 1354 RM-PhM XML network export feature.
Refer the problem to network planning for analysis.
...................................................................................................................................................................................................
4 If this does not resolve the issue, then the problem may be with the card itself. Perform a
warm reset on the card where the OPR condition is raised.
...................................................................................................................................................................................................
...................................................................................................................................................................................................
7 Replace the card. Refer to “Replacing System Components” (p. 3-20). Follow the return
and repair process in the Customer and Product Support guide to return the faulty card to
an authorized repair center for replacement.
E...................................................................................................................................................................................................
N D O F S T E P S
LOM
....................................................................................................................................................................................................................................
2-146 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures LOM (Loss of Multiframe - OTU)
LOM
....................................................................................................................................................................................................................................
This may be caused by the following reasons:
• Damaged or dirty fiber connected to the far-end receiver
• Received power may not be within the acceptable range on OT port input
• Damaged or dirty transmitter inside pluggable module on the OT
• Problem at the upstream OT
Severity Major
Service affecting? Yes
Applicability 112SA1L, 112SCX10, 112SX10L, 11DPE12, 11DPE12E,
11QPA4, 11STAR1, 11STMM10, 11STGE12, 43SCX4, 43STA1P,
43STX4, 43STX4P, 4DPA4
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
This procedure details the corrective action for clearing the LOM declared on an OT port.
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 Query the receive power on the port where the LOM condition is present.
If the power is below a minimum threshold, the problem may be upstream from that port.
Visually inspect the OT port connection. Ensure that there are no loose fibers. If so,
connect the fiber properly.
...................................................................................................................................................................................................
2 Check the immediate upstream OT for any alarm conditions. If there are any, clear the
failures.
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-147
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures LOM (Loss of Multiframe - OTU)
LOM
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
...................................................................................................................................................................................................
...................................................................................................................................................................................................
6 Replace the OT. Refer to “Replacing System Components” (p. 3-20). Follow the return
and repair process in the Customer and Product Support guide to return the faulty card to
an authorized repair center for replacement.
E...................................................................................................................................................................................................
N D O F S T E P S
LOS
....................................................................................................................................................................................................................................
2-148 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures LOS (Loss of Signal)
LOS
....................................................................................................................................................................................................................................
• LOS (Loss of Signal)
• OMD Input LOS
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-149
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures LOS (Channel Absent)
LOS
....................................................................................................................................................................................................................................
Severity Critical
Service affecting? Yes
Applicability A2325A, AHPHG, AHPLG, ALPHG, ALPFGT, AM2017B,
AM2325B, OPS, OSCT, CWR8, CWR8-88, MESH4, OPS, OSCT,
WR
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
...................................................................................................................................................................................................
1 Perform the procedure “Path Power Trace” (p. 3-8) to identify the probable network
trouble point for the lightpath. Resolve issues/alarms at the trouble point.
....................................................................................................................................................................................................................................
2-150 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures LOS (Channel Absent)
LOS
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
2 If resolving upstream alarms did not make the alarm clear on the local NE then the
problem may be with this NE. Find the source of the channel's service and ensure that the
add cross connect is administratively up and that there are no Wavelength Tracker or
Channel alarms/conditions for the associated OT or SVAC. If there are, clear those
alarms/conditions.
...................................................................................................................................................................................................
3 Retrieve the configured topology upstream from this port to the services' ingress point
into the NE. Ensure that the physical fiber topology matches.
...................................................................................................................................................................................................
4 If there are numerous instances of this condition occurring on a particular card, check to
see if these alarms are also occurring on the next downstream card. If they are, then
continue with Step 5. If they are not occurring at the next downstream card, then there
may be a problem with the indicated card. Reset the card, and wait for one minute. If the
alarms do not clear, continue with Step 5.
...................................................................................................................................................................................................
5 Verify that the loss in the fiber feeding the port is not higher than expected by comparing
the bulk powers ending and leaving the fiber. If the loss is higher than expected, clean the
fiber ends, and if this does not solve the problem, replace the fiber.
...................................................................................................................................................................................................
...................................................................................................................................................................................................
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-151
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures LOS (Channel Absent)
LOS
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
8 Replace the card. Refer to “Replacing System Components” (p. 3-20). Follow the return
and repair process in the Customer and Product Support guide to return the faulty card to
an authorized repair center for replacement.
E...................................................................................................................................................................................................
N D O F S T E P S
....................................................................................................................................................................................................................................
2-152 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures LD Input LOS
LOS
....................................................................................................................................................................................................................................
LD Input LOS
The LINE port on one of the amplifier cards has detected a Loss Of Signal. The LOS
alarm is raised if the power measured at the port input drops below a threshold.
This may be caused by the following reasons:
• A misconnected, damaged or dirty fiber
• The received power may not be within the acceptable range
Severity Critical
Service affecting? Yes
Applicability AHPLG, AHPHG, ALPHG, ALPFGT, A2325A, AM2017B,
AM2125A, AM2125B, AM2325B, OSCT
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 Query the receive power on the port where the LOS condition is present.
...................................................................................................................................................................................................
2 Verify that the fiber is the correct type (multi-mode / single mode) and that the other end
of the fiber is connected properly.
...................................................................................................................................................................................................
3 Ensure that the administrative state of the port is Admin Up. If it is Up, then toggle the
administrative state from UP-->DOWN-->UP.
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-153
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures LD Input LOS
LOS
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
4 If... Then...
no active traffic is present on the system remove the fiber from the receive port where
the LOS is raised and measure the optical
power.
the optical power is below the required using the standard optical fiber jumper
threshold for the type of pluggable module cleaning procedure, clean the fiber, and
installed: LINE Normal Range: -32.0 dBm measure the power again.
(LINE Normal Range)
the optical power is within the required limits clean the receive connector on the card. If the
LOS condition is still present, the problem
may be with the card.
...................................................................................................................................................................................................
...................................................................................................................................................................................................
8 Replace the card. Refer to “Replacing System Components” (p. 3-20). Follow the return
and repair process in the Customer and Product Support guide to return the faulty card to
an authorized repair center for replacement.
E...................................................................................................................................................................................................
N D O F S T E P S
....................................................................................................................................................................................................................................
2-154 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures CWR Input LOS
LOS
....................................................................................................................................................................................................................................
Severity Critical
Service affecting? Yes
Applicability CWR8, CWR8-88
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 Query the receive power on the port where the LOS condition is present.
...................................................................................................................................................................................................
2 Verify that the fiber is the correct type (multi-mode / single mode) and that the other end
of the fiber is connected properly.
...................................................................................................................................................................................................
3 Ensure that the administrative state of the port is Admin Up. If it is Up, then toggle the
administrative state from UP-->DOWN-->UP.
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-155
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures CWR Input LOS
LOS
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
4 Remove the fiber from the receive port where the LOS is raised and measure the optical
power.
If... Then...
the optical power is below the threshold of using the standard optical fiber jumper
-4.0 to +20 dBm (SIG Normal Range) cleaning procedure, clean the fiber, and
measure the power again.
the optical power is within the required limits clean the receive connector on the card. If the
LOS condition is still present, the problem
may be with the card.
...................................................................................................................................................................................................
...................................................................................................................................................................................................
...................................................................................................................................................................................................
8 Replace the card. Refer to “Replacing System Components” (p. 3-20). Follow the return
and repair process in the Customer and Product Support guide to return the faulty card to
an authorized repair center for replacement.
E...................................................................................................................................................................................................
N D O F S T E P S
....................................................................................................................................................................................................................................
2-156 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures LOS (Loss of signal)
LOS
....................................................................................................................................................................................................................................
Severity Critical
Service affecting? Yes
Applicability 112SCX10, 112SX10L, 11DPE12E, 11QPA4, 11STAR1,
11STMM10, 11STGE12, 43SCX4, 43STX4, 4DPA4, MVAC,
SVAC
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 Query the optical receive power on the port where the LOS condition is present.
...................................................................................................................................................................................................
2 If... Then...
the power is below the minimum threshold, the problem is upstream from that port.
Continue with Step 3.
the power is within acceptable limits, the problem is with the card itself. Proceed to
Step 5.
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-157
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures LOS (Loss of signal)
LOS
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
3 Ensure that the source is compatible with the port and that it is on. Check that the source
is a compatible type (for example, if you are expecting a single-mode fiber signal (either
1310 or 155x nm), check that the source is not a multi-mode fiber signal (typically 850
nm).
...................................................................................................................................................................................................
4 Query the source of the signal for a reading of its output power (please refer to source
equipment manufacturer's procedures). If this is not possible, carefully remove the fiber
from the transmit port of the source card and verify the output power using an optical
power meter.
If... Then...
the output power is within acceptable limits, continue with Step 5.
the output power is not within acceptable the problem is with the source. Follow the
limits, instructions on debugging from the source
equipment manufacturer.
...................................................................................................................................................................................................
5 Ensure that the administrative state of the port is Admin Up. If it is Up, then toggle the
administrative state from UP >DOWN > UP.
CLI show interface <shelf slot port>
WEBUI From the Equipment Tree, select the card, and select the desired port.
...................................................................................................................................................................................................
6 Remove the fiber from the receive port where the LOS is raised and measure the optical
power.
If... Then...
the optical power is below the required using the standard optical fiber jumper
threshold, cleaning procedure, clean the fiber, and
measure the power again.
the optical power is within the required limits, clean the receive connector on the card.
If the LOS condition is still present, the problem may be with the card.
...................................................................................................................................................................................................
....................................................................................................................................................................................................................................
2-158 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures LOS (Loss of signal)
LOS
....................................................................................................................................................................................................................................
WEBUI Select the card, click the Reboot tab, select Warm Reboot >Submit.
...................................................................................................................................................................................................
8 Remove the pluggable module from the port on the card it is inserted in. Examine the
connector on the pluggable module and the receptacle connector on the card where the
pluggable module plugs into for any damage. If no damage is seen, reinsert the pluggable
module into its port.
...................................................................................................................................................................................................
9 Remove and replace the pluggable module with another unit of the same type, being
careful with the connected fiber jumpers. Refer to “Replacing an SFP Module” (p. 3-27).
...................................................................................................................................................................................................
...................................................................................................................................................................................................
12 Replace the card. Refer to “Replacing System Components” (p. 3-20). Follow the return
and repair process in the Customer and Product Support guide to return the faulty card to
an authorized repair center for replacement.
E...................................................................................................................................................................................................
N D O F S T E P S
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-159
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures Input LOS
LOS
....................................................................................................................................................................................................................................
Input LOS
Severity Critical
Service affecting? Yes
Applicability MESH4, RA2P
...................................................................................................................................................................................................
....................................................................................................................................................................................................................................
2-160 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures OMD Input LOS
LOS
....................................................................................................................................................................................................................................
Severity Critical
Service affecting? Yes
Applicability SFCn, SFDn
Corrective Action
This procedure details the corrective action for a LOS against the OMD port.
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 Query the receive power on the port where the LOS condition is present.
...................................................................................................................................................................................................
2 Verify that the fiber is the correct type (multi-mode/single mode) and that the other end of
the fiber is connected properly.
...................................................................................................................................................................................................
3 Ensure that the administrative state of the port is Admin Up. If it is Up, then toggle the
administrative state from UP > DOWN > UP.
...................................................................................................................................................................................................
4 Remove the fiber from the receive port where the LOS is raised and measure the optical
power.
If... Then...
the optical power is below the threshold level using the standard optical fiber jumper
provisioned by the 1354 RM-PhM for the type cleaning procedure, clean the fiber, and
of port measure the power again.
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-161
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures OMD Input LOS
LOS
....................................................................................................................................................................................................................................
If... Then...
the optical power is within the required limits clean the receive connector on the card. If the
LOS condition is still present, the problem
may be with the card.
...................................................................................................................................................................................................
...................................................................................................................................................................................................
8 Replace the card. Refer to “Replacing System Components” (p. 3-20). Follow the return
and repair process in the Customer and Product Support guide to return the faulty card to
an authorized repair center for replacement.
E...................................................................................................................................................................................................
N D O F S T E P S
LOSDCM
....................................................................................................................................................................................................................................
2-162 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures LOSDCM (From DCM Input LOS)
LOSDCM
....................................................................................................................................................................................................................................
This may be caused by the following reasons:
• A misconnected, damaged or dirty fiber
• The received power may not be within the acceptable range
Severity Critical
Service affecting? Yes
Applicability A2325A, AHPHG, AHPLG, ALPHG, AM2017B, AM2125A,
AM2125B, AM2325A, AM2325B
Corrective Action
This procedure details the corrective action for a LOS against the DCM port.
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 Query the receive power on the port where the LOS condition is present.
...................................................................................................................................................................................................
2 Verify that the fiber is the correct type (multi-mode/single mode) and that the other end of
the fiber is connected properly.
...................................................................................................................................................................................................
3 Ensure that the administrative state of the port is Admin Up. If it is Up, then toggle the
administrative state from UP > DOWN > UP.
...................................................................................................................................................................................................
4 If... Then...
no active traffic is present on the system remove the fiber from the port where the LOS
is raised and measure the optical power.
the optical power is more than 15 dB below using the standard optical fiber jumper
the level coming out of the amplifier DCM cleaning procedure, clean the fiber, and
port measure the power again.
the optical power is within the required limits clean the receive connector on the card. If the
LOS condition is still present, the problem
may be with the card.
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-163
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures LOSDCM (From DCM Input LOS)
LOSDCM
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
...................................................................................................................................................................................................
8 Replace the card. Refer to “Replacing System Components” (p. 3-20). Follow the return
and repair process in the Customer and Product Support guide to return the faulty card to
an authorized repair center for replacement.
E...................................................................................................................................................................................................
N D O F S T E P S
LOSLDSIG
Severity Critical
Service affecting? Yes
Applicability AHPLG, AHPHG, ALPHG, ALPFGT
....................................................................................................................................................................................................................................
2-164 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures LOSLDSIG (LD SIG Input LOS)
LOSLDSIG
....................................................................................................................................................................................................................................
Corrective Action
This procedure details the corrective action for a LOS against the SIG port.
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 Query the receive power on the port where the LOS condition is present.
...................................................................................................................................................................................................
2 Verify that the fiber is the correct type (multi-mode / single mode) and that the other end
of the fiber is connected properly.
...................................................................................................................................................................................................
3 Ensure that the administrative state of the port is Admin Up. If it is Up, then toggle the
administrative state from UP-->DOWN-->UP.
...................................................................................................................................................................................................
4 Remove the fiber from the port where the LOS is raised and measure the optical power.
If... Then...
the optical power is below the threshold of using the standard optical fiber jumper
-3.0 dBm cleaning procedure, clean the fiber, and
measure the power again.
the optical power is within the required limits clean the receive connector on the card. If the
LOS condition is still present, the problem
may be with the card.
...................................................................................................................................................................................................
...................................................................................................................................................................................................
8 Replace the card. Refer to “Replacing System Components” (p. 3-20). Follow the return
and repair process in the Customer and Product Support guide to return the faulty card to
an authorized repair center for replacement.
E...................................................................................................................................................................................................
N D O F S T E P S
LOSOCM
Severity Major
Service affecting? No
Applicability WTOCM
Corrective Action
This procedure details the corrective action for clearing the LOSOCM against the
WTOCM input port. At the end of each step wait to see if the fault clears. If not, continue
with the next step.
...................................................................................................................................................................................................
1 Verify the fiber is connected between the WTOCM input port and its associated LD MON
port.
...................................................................................................................................................................................................
3 Retrieve power level reading on the local port, verify the power in within the normal
operating range.
....................................................................................................................................................................................................................................
2-166 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures LOSOCM (WTOCM Input LOS)
LOSOCM
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
LOS-O
Severity Minor
Service affecting? No
Applicability A2325A, AHPHG, AHPLG, ALPHG, ALPFGT, AM2017B,
AM2125A, AM2125B, AM2325B, OSCT
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-167
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures LOS-O (Incoming SUPVY LOS)
LOS-O
....................................................................................................................................................................................................................................
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
This procedure details the corrective action for a LOS-O against the OSC port. At the end
of each step wait to see if the fault clears. If it does not, go to the next step.
...................................................................................................................................................................................................
1 Query for the OSC receive power on the port where the LOS-O condition is present.
...................................................................................................................................................................................................
2 Ensure that the adjacent node is provisioned for OC3 format of the OSC signal. Also
verify that the fiber is the correct type (multi-mode / single mode) and that the other end
of the fiber is connected properly.
...................................................................................................................................................................................................
3 Ensure that the administrative state of the port is Admin Up. If it is Up, then toggle the
administrative state from UP-->DOWN-->UP.
...................................................................................................................................................................................................
4 If... Then...
no active traffic is present on the system remove the fiber from the receive port where
the LOS-O is raised and measure the optical
power.
the optical power is below the required using the standard optical fiber jumper
threshold for the type of pluggable module cleaning procedure, clean the fiber, and
installed measure the power again.
the optical power is within the required limits clean the receive connector on the card. If the
LOS-O condition is still present, the problem
may be with the card.
....................................................................................................................................................................................................................................
2-168 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures LOS-O (Incoming SUPVY LOS)
LOS-O
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
...................................................................................................................................................................................................
8 Replace the OSC SFP located inside the amplifier. See “Replacing an SFP Module”
(p. 3-27). Follow the return and repair process in the Customer and Product Support guide
to return the faulty pluggable module to an authorized repair center for replacement.
...................................................................................................................................................................................................
9 Replace the card. Refer to “Replacing System Components” (p. 3-20). Follow the return
and repair process in the Customer and Product Support guide to return the faulty card to
an authorized repair center for replacement.
E...................................................................................................................................................................................................
N D O F S T E P S
LOS-OUT
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-169
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures LOS-OUT (Outgoing Loss of Signal) and (Outgoing Channel
LOS-OUT Absent)
....................................................................................................................................................................................................................................
The provisioned channel could not be detected at a Wavelength Tracker detect point. The
channel is either missing, operating at a power that is outside the detectable range, or
wavekeys are not being correctly applied at the source OT/SVAC. Assuming that the
Wavelength Tracker information is correctly provisioned, this alarm may be raised if:
• the channel is not launched
• the received channel power is outside of the detectable power sensitivity range.
• the intra-node fiber connections do not match the physical topology.
• the fiber is damaged.
This alarm can also be raised in the following circumstances:
• the OT or SVAC fails to encode the correct wavekeys
• a card capable of wavekey decoding is faulty
Severity Critical
Service affecting? Yes
Applicability AHPHG, AHPLG, ALPHG, ALPFGT, AM2017B, AM2125A,
AM2125B, AM2325B, OSCT
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 Perform the procedure “Path Power Trace” (p. 3-8) to identify the probable network
trouble point for the service. Resolve issues/alarms at the trouble point. If the alarm
originates on the NE where the service enters the network, ensure that the OT or SVAC is
fibered to the correct port on the OMD or CWR8. The OT or SVAC may be connected
directly to the OMD or CWR8 or through another OT or SVAC card.
....................................................................................................................................................................................................................................
2-170 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures LOS-OUT (Outgoing Loss of Signal) and (Outgoing Channel
LOS-OUT Absent)
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
2 If resolving upstream alarms does not clear the alarm on the local NE, then the problem
may be with this NE. Find the source of the channel's service and ensure that the add
cross connect is administratively up and that there are no Wavelength Tracker or channel
alarms/conditions for the associated OT or SVAC. If there are, clear those
alarms/conditions.
...................................................................................................................................................................................................
3 Retrieve the configured topology upstream from this port to the service's ingress point
into the NE. Ensure that the physical fiber topology matches.
...................................................................................................................................................................................................
4 If there are numerous instances of this condition occurring on a particular card, check to
see if these alarms are also occurring on the next downstream card. If they are, then
continue with Step 5. If they are not occurring at the next downstream card, then there
may be a problem with the indicated card. Reset the card, and wait for one minute. If the
alarms do not clear, continue with Step 5.
...................................................................................................................................................................................................
5 Verify that the loss in the fiber feeding the port is not higher than expected by comparing
the bulk powers ending and leaving the fiber. If the loss is higher than expected, clean the
fiber ends, and if this does not solve the problem, replace the fiber.
...................................................................................................................................................................................................
...................................................................................................................................................................................................
...................................................................................................................................................................................................
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-171
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures LOS-OUT (Outgoing Loss of Signal) and (Outgoing Channel
LOS-OUT Absent)
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
9 Replace the card. Refer to “Replacing System Components” (p. 3-20). Follow the return
and repair process in the Customer and Product Support guide to return the faulty card to
an authorized repair center for replacement.
E...................................................................................................................................................................................................
N D O F S T E P S
LOS-P
Severity Critical
Service affecting? Yes
Applicability 112SCA1, 112SCX10, 112SX10L, 11DPE12, 11DPE12E,
11QPA4, 11STAR1, 11STMM10, 11STGE12, 43SCX4, 43STA1P,
43STX4, 43STX4P, 4DPA4, AM2017B, AM2125A, AM2125B,
AM2325B
Corrective Action
This procedure details the corrective action for clearing the LOS-P declared on an OT
port. At the end of each step wait to see if the fault clears. If not, continue with the next
step.
...................................................................................................................................................................................................
....................................................................................................................................................................................................................................
2-172 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures LOS-P (Incoming Payload LOS)
LOS-P
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
2 If power level is low on the DWDM facing port, identify the associated OCh trail and
verify the power levels along the OCh trail.
...................................................................................................................................................................................................
3 Identify the farthest upstream point relative to the far end OTUk port at which power
level falls within the expected range.
...................................................................................................................................................................................................
4 Check the alarms/conditions on the node located in Step 3 or the node immediately
upstream from point identified in Step 4.
...................................................................................................................................................................................................
6 If all power levels along the OCh trails fall within the target range, locate the fiber
connected directly to receiver of the port which detects SSF condition.
...................................................................................................................................................................................................
8 If cleaning the fiber does not clear the problem, replace the fiber.
...................................................................................................................................................................................................
9 If the problem is detected on the client port of 11STAR1 OT, and the power level is
within the operating range, check for pluggable module alarms.
...................................................................................................................................................................................................
LPBKLINE
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-173
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures LPBKLINE (Line [Facility] Loopback Active)
LPBKLINE
....................................................................................................................................................................................................................................
Note: It can take several minutes for transmission to be established on 40G OTs after
removing loopbacks.
Corrective Action
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
E...................................................................................................................................................................................................
N D O F S T E P S
LPBKTERM
....................................................................................................................................................................................................................................
2-174 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures LPBKTERM (Diagnostic (Terminal) loopback active)
LPBKTERM
....................................................................................................................................................................................................................................
Corrective Action
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
E...................................................................................................................................................................................................
N D O F S T E P S
LSPOW_ALM_W
Severity Major
Service affecting? No
Applicability 43STX4P
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 If another card failure is reported on the card, follow the procedure for that specific alarm.
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-175
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures LSPOW_ALM_W (Laser Back-Facet Optical Power Cross
LSPOW_ALM_W Threshold)
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
2 If the port is pluggable module, remove and reinsert the same module. If the alarm does
not clear, replace the module.
E...................................................................................................................................................................................................
N D O F S T E P S
LSTEMP_ALM_W
Severity Major
Service affecting? No
Applicability 43STA1P, 43STX4P
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 If another card failure is reported on the card, follow the procedure for that specific alarm.
...................................................................................................................................................................................................
2 If the port is pluggable module, remove and reinsert the same module. If the alarm does
not clear, replace the module.
E...................................................................................................................................................................................................
N D O F S T E P S
....................................................................................................................................................................................................................................
2-176 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures LSSEGR (Remote Client Loss of Synchronization)
....................................................................................................................................................................................................................................
LSSEGR
Corrective Action
This procedure details the corrective action for clearing LSSEGR declared on an OT port.
...................................................................................................................................................................................................
2 Perform the steps in the procedure “LANLSS” (p. 2-122) on the far end port.
E...................................................................................................................................................................................................
N D O F S T E P S
MAN
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-177
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures MAN (Manually caused abnormal condition - card in
MAN maintenance) / MAN (Manually caused abnormal condition -
Port in maintenance) / MAN (Logical removal performed on
....................................................................................................................................................................................................................................
a timing reference)
The MAN (card in maintenance) condition is raised on a card when the user has
purposefully placed the card into the maintenance state. Entities in maintenance still
provide service but don't report alarms. They monitor for faults and raise non-reported
conditions. The maintenance state provides access to service affecting commands like
port loop-backs.
The MAN (port in maintenance) condition is raised on a specific port on a card when the
user has purposefully placed the port into the maintenance state.
....................................................................................................................................................................................................................................
2-178 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures MAN (Manually caused abnormal condition - card in
MAN maintenance)
....................................................................................................................................................................................................................................
Corrective Action
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
E...................................................................................................................................................................................................
N D O F S T E P S
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-179
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures MAN (Manually caused abnormal condition - port in
MAN maintenance)
....................................................................................................................................................................................................................................
Corrective Action
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
E...................................................................................................................................................................................................
N D O F S T E P S
Severity Minor
Service affecting? No
Applicability LINEREFSYS
To clear the condition, check with the assigning of connection between the LINEREF and
the physical port.
....................................................................................................................................................................................................................................
2-180 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures MANRESET (Card Manual Reset)
MANRESET
....................................................................................................................................................................................................................................
MANRESET
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-181
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures MANSWTIMREF (Timing selection was switched by a manual
MANSWTIMREF command to a timing reference)
....................................................................................................................................................................................................................................
MANSWTIMREF
Severity Minor
Service affecting? No
Applicability LINEREFSYS
Corrective Action
...................................................................................................................................................................................................
E...................................................................................................................................................................................................
N D O F S T E P S
MANSWTOINT
Severity NA
Service affecting? No
Applicability SYNC
....................................................................................................................................................................................................................................
2-182 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures MANSWTOINT (Manual Switch to Internal Timing )
MANSWTOINT
....................................................................................................................................................................................................................................
Corrective Action
...................................................................................................................................................................................................
E...................................................................................................................................................................................................
N D O F S T E P S
MANWKSWBK
Corrective Action
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 Display the protection group for the associated <shelf slot port>.
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-183
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures MANWKSWBK (Manual switch to working)
MANWKSWBK
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
E...................................................................................................................................................................................................
N D O F S T E P S
MANWKSWPR
Corrective Action
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
....................................................................................................................................................................................................................................
2-184 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures MANWKSWPR (Manual switch to protection)
MANWKSWPR
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
E...................................................................................................................................................................................................
N D O F S T E P S
MISMATCH
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-185
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures MISMATCH (Card Mismatch)
MISMATCH
....................................................................................................................................................................................................................................
Severity Critical
Service affecting? Yes
Applicability 112SA1L, 112SCX10, 112SX10L, 11DPE12E, 11DPM12,
11STAR1, 11STMM10, 11STGE12, 43SCX4, 43STA1P, 43STX4,
43STX4P, 4DPA2, 4DPA4, ALPHG, AHPHG, AHPLG, ALPFGT,
AM2017B, AM2125A, AM2125B, AM2318A, DCM, CWR,
ITLB, ITLU, MESH4, MVAC, OPS, OSCT, RA2P, SFC, SFD44,
SFD44B, SVAC, WR, WTOCM
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
...................................................................................................................................................................................................
2 Verify from the network plan what type of card is supposed to be in that slot.
If... Then...
it is a frequency dependent card (SFC or SFD) ensure the correct frequency.
....................................................................................................................................................................................................................................
2-186 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures MISMATCH (Card Mismatch)
MISMATCH
....................................................................................................................................................................................................................................
If... Then...
it is a DCM card, ensure that it is the correct compensation
distance.
...................................................................................................................................................................................................
3 If the inserted card is the incorrect type, remove the card and insert one that matches the
provisioned type for the slot.
If the provisioning is incorrect, then reconfigure to make the provisioning match the card:
CLI 1. config slot <shelf slot port> state down(Enter this
command for all client ports on the card and then the network port.)
2. config slot <shelf slot> state down
3. config slot <shelf slot> type empty
4. config slot <shelf slot> type <correct type>
WEBUI 1. Select the slot of the desired card, and on the Card Properties window,
select Out of Service in the Primary State field, and click Submit.
2. Click the Delete tab, select Delete this card, and click Submit.
3. On the Provision Card window, select the desired card type in the
Provisioned Type field, and click Submit.
If the provisioning is correct and the card is of a matching type, then there is an issue with
the card itself. Continue with Step 4.
...................................................................................................................................................................................................
...................................................................................................................................................................................................
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-187
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures MISMATCH (Card Mismatch)
MISMATCH
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
7 Replace the card. Refer to “Replacing System Components” (p. 3-20). Follow the return
and repair process in the Customer and Product Support guide to return the faulty card to
an authorized repair center for replacement.
E...................................................................................................................................................................................................
N D O F S T E P S
....................................................................................................................................................................................................................................
2-188 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures MISMATCH (Power Filter Mismatch)
MISMATCH
....................................................................................................................................................................................................................................
Severity Minor
Service affecting? No
Applicability PF
Corrective Action
...................................................................................................................................................................................................
1 At the end of each step wait to see if the fault clears. If not, continue with the next step.
If... Then...
the Power Filter Mismatch alarm is raised after proceed to Step 7.
a new installation on a PSS-32 drop shelf
configuration,
the Power Filter Mismatch alarm is raised for continue with Step 2.
any other reason,
...................................................................................................................................................................................................
4 Identify whether the PF Wavelength Tracker function matches shelf Wavelength Tracker
mode. (For example, PFDCA does not support Wavelength Tracker.)
...................................................................................................................................................................................................
5 Set the Wavelength Tracker mode of the shelf to the correct mode.
...................................................................................................................................................................................................
6 Provision the shelf EXPECTED_AMPS parameter with the correct value: 30, 50, or 70
amps.
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-189
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures MISMATCH (Power Filter Mismatch)
MISMATCH
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
7 Query the shelf for the actual power filters installed in each shelf:
CLI NE# show pf <shelf/slot>
WEBUI Expand the tree structure of the shelf.
Select Slot 19: PF and/or Slot 36: PF. The Details page in the Provision/Info
tab shows the actual power filter details.
...................................................................................................................................................................................................
...................................................................................................................................................................................................
9 For each PF with MISMATCH alarms, set the “expectedamps” value to the appropriate
power filter type:
E...................................................................................................................................................................................................
N D O F S T E P S
....................................................................................................................................................................................................................................
2-190 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures MISMATCH (Shelf Mismatch)
MISMATCH
....................................................................................................................................................................................................................................
Severity Critical
Service affecting? Yes
Applicability SHELF
Corrective Action
...................................................................................................................................................................................................
1 Review DCM and SFD44 shelf serial numbers and make corrections as needed.
...................................................................................................................................................................................................
...................................................................................................................................................................................................
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-191
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures MISMATCH (Shelf Mismatch)
MISMATCH
....................................................................................................................................................................................................................................
To delete an existing shelf:
...................................................................................................................................................................................................
4 If the correct serial number is provisioned, but the wrong DCM or SFD44 module is
connected, replace the module with one which has the correct serial number.
E...................................................................................................................................................................................................
N D O F S T E P S
MISMATCHMOD
Severity Critical
Service affecting? Yes
Applicability 112SA1L, 112SCA1, 112SCX10, 112SX10L, 11STAR1,
11STMM10, 11STGE12, 43SCX4, 43STX4, , 4DPA2, 4DPA4,
AM2017B, AM2325B, AHPHG, AHPLG, ALPHG, ALPFGT,
OSCT
....................................................................................................................................................................................................................................
2-192 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures MISMATCH (Pluggable Module Mismatch)
MISMATCHMOD
....................................................................................................................................................................................................................................
Corrective Action
At the end of each step wait to see if the fault clears. If it does not, go to the next step
...................................................................................................................................................................................................
1 Verify the type of pluggable module that is currently inserted into the alarmed card.
If... Then...
the inserted pluggable module is of correct modify the MODULETYPE value.
type by the service record but the
MODULETYPE attribute is not correct,
the inserted pluggable module is of the remove the module and insert one that matches
incorrect type, the expected module type. NOTE: The
pluggable module in LD cards cannot be
replaced without removing the host cards.
the inserted pluggable module is of the correct remove the module and reseat it back into the
type, card.
...................................................................................................................................................................................................
3 Remove the pluggable module and replace it with another pluggable module of the same
type. Perform the procedure “Replacing an SFP Module” (p. 3-27).
...................................................................................................................................................................................................
4 Replace the card. Refer to “Replacing System Components” (p. 3-20). Follow the return
and repair process in the Customer and Product Support guide to return the faulty card to
an authorized repair center for replacement.
E...................................................................................................................................................................................................
N D O F S T E P S
MIXEDPFUSED
Severity Critical
Service affecting? Yes
Applicability SHELF
Corrective Action
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
MMG
MMG (Mismerge)
The OT port has detected a mismerge at the MEP layer. A MEP detects mismerge when it
receives a CCM frame with a correct MEG level that is, the MEG level is the same as the
MEP's own MEG level) but incorrect MEG ID (indicating that frames from a different
service instance are merged with the service instance represented by the MEP's own MEG
ID). Such a condition is most likely caused by misconfiguration, but could also be caused
by a hardware/software failure in the network.
Severity Major
Service affecting? No
Applicability 11DPE12E
This alarm is raised when an MEP receives CCM frames with the correct MEG level, but
an incorrect MEG ID. The alarm is cleared when the MEP does not receive CCM frames
with the correct MEG ID.
....................................................................................................................................................................................................................................
2-194 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures MMG (Mismerge)
MMG
....................................................................................................................................................................................................................................
Corrective Action
...................................................................................................................................................................................................
1 Check the peer MAID (MD name and MA Name). The local MAID and remote peer
MAID should be same.
E...................................................................................................................................................................................................
N D O F S T E P S
MOD
Severity Minor
Service affecting? No
Applicability 112SCA1, 112SCX10, 11STAR1, 11STMM10, 11STGE12,
43SCX4, 43STA1P, 43STX4, 43STX4P, 4DPA4, MVAC, SVAC
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-195
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures MOD (Card degrade - Wavelength Tracker Channel ID
MOD Insertion)
....................................................................................................................................................................................................................................
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 Perform a warm reset on the card where the MOD condition is raised.
...................................................................................................................................................................................................
....................................................................................................................................................................................................................................
2-196 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures MOD (Card degrade - Wavelength Tracker Channel ID
MOD Insertion)
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
5 Replace the card. Refer to “Replacing System Components” (p. 3-20). Follow the return
and repair process in the Customer and Product Support guide to return the faulty card to
an authorized repair center for replacement.
E...................................................................................................................................................................................................
N D O F S T E P S
MODOUTOOR
Severity Minor
Service affecting? No
Applicability 11QPA4, 11STAR1
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
This procedure details the corrective action for an MODOUTOOR against the OT port. At
the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 If another card failure is reported on the card, follow the procedure for that specific alarm.
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-197
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures MODOUTOOR (Modulator output power out of range)
MODOUTOOR
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
2 If the port is pluggable module, remove and reinsert the same module. If the alarm does
not clear, replace the module.
E...................................................................................................................................................................................................
N D O F S T E P S
MSIM
Severity Critical
Service affecting? Yes
Applicability 43STX4P
...................................................................................................................................................................................................
1 Retrieve all the alarms reported at OT port. Check if there is a signal degraded alarm
reported, such as DEGOTU. Perform the corrective action for clearing the alarms found.
...................................................................................................................................................................................................
2 After all signal degraded alarms are cleared, retrieve the Digital Wrapper (DW)
performance monitoring group.
....................................................................................................................................................................................................................................
2-198 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures MSIM (Multiplex Structure Indication Mismatch)
MSIM
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
3
Check whether uncorrectable FEC bit errors are reported. If so, perform the action for
clearing the signal degraded alarms.
...................................................................................................................................................................................................
4 After all signal degraded alarms are cleared and no uncorrectable bit errors are reported,
check whether the input OTU signal MSI byte is compliant with the received OT card
settings. (The source and destination OTU are generally of the same OTU type.)
E...................................................................................................................................................................................................
N D O F S T E P S
MTCESURV
Severity Major
Service affecting? No
Applicability 112SCA1, 112SCX10, 11STAR1, 11STMM10, 11STGE12,
43SCX4, 43STX4, 4DPA4, MVAC, SVAC
Corrective Action
...................................................................................................................................................................................................
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-199
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures MTCESURV (Add power control failure)
MTCESURV
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
If... Then...
the card is a transponder card that is equipped check to see that the fibering for that card is
with a Wavelength Tracker encoder, correct. Remove the fiber from the Tx port on
the transponder card. If the condition clears
after 20 seconds, then this is a misfibering
problem.
the card is an SVAC, or if there is no fibering continue with Step 3.
problem on the transponder card,
...................................................................................................................................................................................................
3 Confirm that replacement card supports the same band as the alarmed card.
...................................................................................................................................................................................................
5 Disconnect all fibers on the alarmed card and cap the ends to protect them from dirt and
damage.
...................................................................................................................................................................................................
6 Replace the card. Refer to “Replacing System Components” (p. 3-20). Follow the return
and repair process in the Customer and Product Support guide to return the faulty card to
an authorized repair center for replacement.
...................................................................................................................................................................................................
8 Once the software on the card is successfully upgraded (this happens automatically), the
alarm should clear.
E...................................................................................................................................................................................................
N D O F S T E P S
MTCESURVDGR
degrade)
An OT or SVAC card has detected a DSP failure.
Severity Critical
Service affecting? Yes
Applicability 112SCA1, 112SCX10, 11STAR1, 11STMM10, 11STGE12,
43SCX4, 43STX4, 4DPA4, SVAC
Corrective Action
The OT or SVAC card has detected a DSP failure and this means that the wavelength
tracker encode power control is compromised. If this occurs during steady state operation,
there is a high probability that the services carried by this OT or SVAC are unaffected. To
clear this alarm, replace the card. The card replacement procedure is service affecting and
should be conducted during a maintenance window.
...................................................................................................................................................................................................
1 Confirm that replacement OT or SVAC card supports the same band as the alarmed OT or
SVAC card.
...................................................................................................................................................................................................
3 Disconnect all fibers on the alarmed OT or SVAC card and cap the ends to protect them
from dirt and damage.
...................................................................................................................................................................................................
4 Replace the card. Refer to “Replacing System Components” (p. 3-20). Follow the return
and repair process in the Customer and Product Support guide to return the faulty card to
an authorized repair center for replacement.
...................................................................................................................................................................................................
6 Once the software on the OT or SVAC card is successfully upgraded (this happens
automatically), the alarm should clear.
E...................................................................................................................................................................................................
N D O F S T E P S
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-201
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures NET (Link Down; Data Link Down)
....................................................................................................................................................................................................................................
NET
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 Trace the source of the NET condition to the associated card and port upstream. Verify
that the source is operationally up by checking the Admin state. If the Admin state is Up,
then toggle the administrative state from UP->DOWN->UP.
EMS Double-click the NE and then on the alarmed card's client receive port.
....................................................................................................................................................................................................................................
2-202 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures NET (Link Down; Data Link Down)
NET
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
2 Remove the fiber from the port where the NET condition is raised.
...................................................................................................................................................................................................
5 Repeat Step 2 through Step 4 for the other end of the fiber and port where it is connected.
...................................................................................................................................................................................................
6 Repeat Step 4.
...................................................................................................................................................................................................
8 Perform a warm reset on the card that is the source of the Ethernet signal.
...................................................................................................................................................................................................
9 Perform a warm reset on the card where the NET condition is raised.
...................................................................................................................................................................................................
10 Perform a cold reset on the card that is the source of the Ethernet signal.
...................................................................................................................................................................................................
11 Perform a cold reset on the card where the LINKDOWN condition is raised.
...................................................................................................................................................................................................
Corrective Action
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
3 Check that the other end is plugged into a matching ethernet source (if this is an ALPHG
port, the matching source is another ALPHG port).
...................................................................................................................................................................................................
4 Check that cable/fibre is the correct type for the Ethernet port.
...................................................................................................................................................................................................
5 If a cable/fibre tester is available check that the cable/fibre is correct, otherwise try
another cable/fibre.
...................................................................................................................................................................................................
....................................................................................................................................................................................................................................
2-204 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures NET (Link Down; Data Link Down)
NET
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
8 Replace the card with the faulty Ethernet port. Refer to “Replacing System Components”
(p. 3-20).
E...................................................................................................................................................................................................
N D O F S T E P S
NOTALLOWED
Severity Critical
Service affecting? Yes
Applicability All cards
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 Identify that the Wavelength Tracker mode of the shelf is set correctly.
...................................................................................................................................................................................................
E...................................................................................................................................................................................................
N D O F S T E P S
NTPOOSYNC
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-205
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures NTPOOSYNC (Network Time Protocol is enabled, but no NTP
NTPOOSYNC server is reachable)
....................................................................................................................................................................................................................................
While NTP is enabled, if all provisioned servers become not reachable or fail to meet
minimum server standards, a NTPOOSYNC condition shall be raised. This alarm shall
clear when the NTP protocol is disabled or NTP server time synchronization is
reestablished.
Once the NE is power cycled, it takes approximately 20-30 minutes to initialize.
Thereafter, time synchronization will be completed, with a maximum delay time of 2-3
minutes.
Note: When configuring NTP servers on an NE network, the provisioned NTP server
IP addresses should be that of external NTP servers, not the IP addresses of GNEs.
Provision appropriate DCNs such that the external NTP servers are reachable from all
NEs within the network. This is especially important in the event of an EC cold reboot
or EC replacement. Do not use an NE as an NTP server by remote NEs.
Severity NA
Service affecting? No
Applicability SYSTEM
Corrective Action
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 Verify provisioned servers are valid and reachable. If not, consult network engineering for
correct server addresses.
...................................................................................................................................................................................................
2 Perform a warm reset on the Equipment Controller that is raising the NTPOOSYNC
condition.
...................................................................................................................................................................................................
3 Perform a cold reset on the Equipment Controller that is raising the NTPOOSYNC
condition.
....................................................................................................................................................................................................................................
2-206 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures NTPOOSYNC (Network Time Protocol is enabled, but no NTP
NTPOOSYNC server is reachable)
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
5 Replace the Equipment Controller that is raising the NTPOOSYNC condition. Follow the
return and repair process to return the card to an authorized repair center for replacement.
E...................................................................................................................................................................................................
N D O F S T E P S
OAPUMPBIASCURRHIGH
Severity Major
Service affecting? No
Applicability AHPHG, AHPLG, ALPHG, A2325A, AM2125A, AM2125B,
MESH4, RA2P
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
1 If another card failure is reported on the card, follow the procedure for that specific alarm.
E...................................................................................................................................................................................................
N D O F S T E P S
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-207
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures OAPUMPTEMPHIGH (OA pump laser temperature high)
....................................................................................................................................................................................................................................
OAPUMPTEMPHIGH
Severity Major
Service affecting? No
Applicability AHPHG, AHPLG, ALPHG, A2325A, AM2125A, AM2125B,
MESH4, RA2P
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
This procedure details the corrective action for an OAPUMPTEMPHIGH against the LD
pack.
...................................................................................................................................................................................................
1 Perform the steps in the procedure, “High Temperature Troubleshooting” (p. 3-70).
E...................................................................................................................................................................................................
N D O F S T E P S
OCHCOLLISION
....................................................................................................................................................................................................................................
2-208 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures OCHCOLLISION (Channel collision)
OCHCOLLISION
....................................................................................................................................................................................................................................
Wavelength Tracker has detected more than one instance of the same channel at this port.
This is likely due to a fibering problem or equipment failure upstream from the alarmed
port.
Note: The alarmed port indicates the first occurrence of the collision along the path.
All downstream occurrences are flagged as conditions.
An OCHCOLLISION gets raised when a channel is present but the tones are
unexpected or, a channel is not present but there are more than 2 unexpected tones in
the upper or lower range for this channel.
Severity Critical
Service affecting? Yes
Applicability AHPHG, AHPLG, ALPHG, A2325A, AM2017B, AM2125A,
AM2125B, AM2325B, CWR8, CWR8–88A, MESH4, OPS, WR
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 Verify whether the expected power for the channels at the port reporting the collision are
set.
CLI Check if the expected power is set for the channel. Type:
config interface shelf/slot/portwavekey in | out
frequencydetail
WEBUI In the Equipment Tree, select the affect port. Click the Wave Keys In or
Wave Keys Out tab.
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-209
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures OCHCOLLISION (Channel collision)
OCHCOLLISION
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
...................................................................................................................................................................................................
3 Perform the procedure “Path Power Trace” (p. 3-8) to identify the network path the
particular alarmed channel is traversing.
...................................................................................................................................................................................................
CLI alm
show condition
WEBUI Reports > Alarm List > Total
Reports > Condition List
...................................................................................................................................................................................................
...................................................................................................................................................................................................
CLI alm
show condition
config card card_type shelf slot reset cold
....................................................................................................................................................................................................................................
2-210 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures OCHCOLLISION (Channel collision)
OCHCOLLISION
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
OCHCOLLISION-OUT
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-211
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures OCHCOLLISION-OUT (Channel collision Output Direction)
OCHCOLLISION-OUT
....................................................................................................................................................................................................................................
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 Perform the procedure “Path Power Trace” (p. 3-8) to identify the network path the
particular alarmed channel is traversing.
...................................................................................................................................................................................................
2 The trouble point for the alarm is directly upstream of the alarmed point. Retrieve a list of
active alarms on the NE and resolve issues/alarms at the trouble point. Of particular
interest are card or wavelength tracker failures.
CLI alm
show condition
WEBUI Reports > Condition List
...................................................................................................................................................................................................
Ensure that the physical fiber topology in the upstream direction from the alarmed port to
the ingress point into the NE matches the configured topology. Caution A changing the
physical fiber topology of the NE may be service impacting if the fiber is currently
carrying services. It is recommended to wait for a maintenance window before changing
the physical fiber topology of the NE.
....................................................................................................................................................................................................................................
2-212 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures OCHCOLLISION-OUT (Channel collision Output Direction)
OCHCOLLISION-OUT
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
4 Observe on the downstream NE if this is the only card reporting the collision. If so, warm
reset the only alarmed card.
...................................................................................................................................................................................................
5
CLI config card card_type shelf slot reset cold
WEBUI Select the card, click the Reboot tab, select Cold Reboot >Submit.
...................................................................................................................................................................................................
7 Replace the card. Refer to “Replacing System Components” (p. 3-20). Follow the return
and repair process in the Customer and Product Support guide to return the faulty card to
an authorized repair center for replacement.
E...................................................................................................................................................................................................
N D O F S T E P S
OCHFDI
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-213
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures OCHFDI (Optical Channel Forward Defect Indication)
OCHFDI
....................................................................................................................................................................................................................................
Service affecting? No
Applicability A2325A, AHPHG, AHPLG, ALPHG, ALPFGT, AM2017B,
AM2125A, AM2125B, AM2325B, OSCT, RA2P
Corrective Action
NOTICE
Service-disruption hazard
Cleaning the fiber connector of the NE may be service impacting if the fiber is currently
carrying services.
It is recommended to wait for a maintenance window before changing the physical fiber
topology of the NE.
If the OCHFDI condition is exists on a NE for longer than 5 minutes, this means that the
wavelength cannot reach the required target power. This may impact the service in terms
of potential signal quality. In this case, perform the following procedure.
At the end of each step wait to see if the condition clears. If not, continue with the next
step.
...................................................................................................................................................................................................
1 Observe from the condition statement the location and specifications of the condition.
...................................................................................................................................................................................................
2 Retrieve the listing of cross connects on the NE and determine the service launch points.
...................................................................................................................................................................................................
3 Open a new window and log into the NEs identified in Step 2.
....................................................................................................................................................................................................................................
2-214 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures OCHFDI (Optical Channel Forward Defect Indication)
OCHFDI
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
4 Show the path power trace on the two endpoint of the wavelength service. Determine if
the wavelength has achieved the target output power from the LD pack. Enter the
following commands on both end points to determine if the launch power has been
achieved.
...................................................................................................................................................................................................
5 Ensure that the transponder can provide the required power. If the transponder can
provide enough power, clean fiber connectors from the transponder to the OT or SVAC
port to ensure the connections are clean.
E...................................................................................................................................................................................................
N D O F S T E P S
OCHPDI
Severity Minor
Service affecting? No
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-215
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures OCHPDI (Channel Payload Defect Indicator)
OCHPDI
....................................................................................................................................................................................................................................
Corrective Action
NOTICE
Service-disruption hazard
Cleaning the fiber connector of the NE may be service impacting if the fiber is currently
carrying services.
It is recommended to wait for a maintenance window before changing the physical fiber
topology of the NE.
If the OCHPDI condition is exists on a NE for longer than 5 minutes, this means that the
wavelength cannot reach the required target power. This may impact the service in terms
of potential signal quality. In this case, perform the following procedure.
At the end of each step wait to see if the condition clears. If not, continue with the next
step.
...................................................................................................................................................................................................
1 Observe from the condition statement the location and specifications of the condition.
...................................................................................................................................................................................................
2 Retrieve the listing of cross connects on the NE and determine the service launch points.
...................................................................................................................................................................................................
3 Open a new window and log into the NEs identified in Step 2.
....................................................................................................................................................................................................................................
2-216 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures OCHPDI (Channel Payload Defect Indicator)
OCHPDI
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
4 Show the path power trace on the two endpoints of the wavelength service. Determine if
the wavelength has achieved the target output power from the transponder. Enter the
following commands on both end points to determine if the launch power has been
achieved.
...................................................................................................................................................................................................
5 Ensure that the transponder can provide the required power. If the transponder can
provide enough power, clean fiber connectors from the transponder to the OMD or
CWR8 port to ensure the connections are clean.
E...................................................................................................................................................................................................
N D O F S T E P S
OCHKEYDUP
Severity Minor
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-217
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures OCHKEYDUP (Duplicate Wave Key)
OCHKEYDUP
....................................................................................................................................................................................................................................
Service affecting? No
Applicability 112SCA1, 112SCX10, 43SCX4, 43STA1P, 43STX4, 43STX4P,
4DPA4, MVAC, SVAC, Cross-connect
Corrective Action
The alarm lists the IP address and shelf/slot/port for the other NE sourcing the same OCH
trail name.
...................................................................................................................................................................................................
...................................................................................................................................................................................................
4 Search the list for the OCh trail in question and record the A-end, Z-end, band and
channel for that connection (you will use this in Step 5).
...................................................................................................................................................................................................
E...................................................................................................................................................................................................
N D O F S T E P S
OCHKEYOVERLAP
....................................................................................................................................................................................................................................
2-218 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures OCHKEYOVERLAP (Wave Key overlap)
OCHKEYOVERLAP
....................................................................................................................................................................................................................................
This NE has detected that the service which is raising this condition has experienced a
provisioning problem. The Wavelength Tracker wavekeys which are configured during
service creation need to be rekeyed. This is a non-service impacting event. Potential
transient Wavelength Tracker wavekey conditions may be created and then cleared as a
result of the rekey operation.
Severity Minor
Service affecting? No
Applicability 112SCA1, 112SCX10, 43SCX4, 43STA1P, 43STX4, 43STX4P,
4DPA4, MVAC, SVAC ,Cross-connect
Corrective Action
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 Perform the procedure “Path Power Trace” (p. 3-8) to identify the endpoints of the service
for the particular alarmed channel.
...................................................................................................................................................................................................
2 List the cross connects that currently exist on the endpoint NEs and identify the cross
connects involved with the alarmed power trace.
...................................................................................................................................................................................................
E...................................................................................................................................................................................................
N D O F S T E P S
OCHTRAILDUP
....................................................................................................................................................................................................................................
2-220 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures OCHTRAILDUP (Duplicate OCh trail name)
OCHTRAILDUP
....................................................................................................................................................................................................................................
Severity Minor
Service affecting? No
Applicability 112SA1L, 112SCA1, 112SCX10, 112SX10L, 43SCX4, 43STA1P,
43STX4, 43STX4P, 4DPA4, MVAC, SVAC, Cross-connect
Corrective Action
The alarm will list the IP address and shelf, slot, port for the other NE sourcing the same
OCh Trail name.
...................................................................................................................................................................................................
1 Confirm that there is a NE with the IP address that is alledgedly sourcing the duplicate
OCh Trail. If the IP address of the sourcing NE was recently changed then this alarm
resolves itself within one hour.
...................................................................................................................................................................................................
2 If Step 1 did not resolve the problem, then choose which connection should have a new
name.
...................................................................................................................................................................................................
3 Recreate the connection (across the network) for the path. This involves deleting that trail
and recreating it with a different name.
E...................................................................................................................................................................................................
N D O F S T E P S
OCHTRAILUNKNOWN
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-221
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures OCHTRAILUNKNOWN (Unknown OCH Trail for x-connect)
OCHTRAILUNKNOWN
....................................................................................................................................................................................................................................
The NE has not received the OCh trail information for this Cross-Connect from the trail's
head NE. While this condition is asserted, Wavelength Tracker monitoring for this
channel is not active on this NE. This alarm may be raised for the following reasons:
• The head NE X-Connect for this OCh trail may not have been created.
• There may not be proper CN/OSPF connectivity between the NEs to allow for the
distribution of trail information.
Severity Minor
Service affecting? No
Applicability A2325A, AHPHG, AHPLG, ALPHG, ALPFGT, AM2017B,
AM2125A, AM2125B, AM2325B, OSCT, RA2P
Corrective Action
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 Record the exact name used to identify the OCh trail.List the cross connects that currently
exist on-NE:
Search the list for the OCh trail in question. Record the exact name used for the OCh trail
(wreache spaces and case are relevant for a match).
...................................................................................................................................................................................................
2 Ensure that the OCh trail name as specified on this NE exactly matches the OCh trail
name as specified on the head NE.List the cross connects that currently exist in the
network.
...................................................................................................................................................................................................
3 Search the list for the OCh trail in question. Compare any names for the exact name
recorded in the Step 1.
If... Then...
the name is misspelled, recreate the appropriate connection with the
appropriate name.
....................................................................................................................................................................................................................................
2-222 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures OCHTRAILUNKNOWN (Unknown OCH Trail for x-connect)
OCHTRAILUNKNOWN
....................................................................................................................................................................................................................................
If... Then...
there is no match, continue with Step 4.
...................................................................................................................................................................................................
4 Ensure that there is CN/OSPF connectivity at the head end NE. Log into the head end NE.
Check for alarms on any ALPHG links. Resolve any outstanding alarms on the head-end
NE CN links.
...................................................................................................................................................................................................
5 Ensure that the OCh trail's head NE cross-connect has been created. Log into the head end
NE for that connection. List the cross-connects that currently exist on this head-end NE:
CLI show xc brief
WEBUI Select Connections > Cross-Connects.
...................................................................................................................................................................................................
If... Then...
a match is not found, create the add connection.
a match is found, continue with Step 7.
...................................................................................................................................................................................................
7 Ensure that there is CN/OSPF connectivity at the NE raising the condition. Log into the
NE raising the condition. Check for alarms on any ALPHG links. Resolve any
outstanding alarms on the NE CN links.
E...................................................................................................................................................................................................
N D O F S T E P S
OCHUNKNOWN
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-223
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures OCHUNKNOWN (Channel Unexpected)
OCHUNKNOWN
....................................................................................................................................................................................................................................
An OCHUNKNOWN is raised when a channel is detected but no keys have been
provisioned.
Severity Minor
Service affecting? No
Applicability A2325A, AHPHG, AHPLG, ALPHG, ALPFGT, AM2017B,
AM2325B, OPS, OSCT, CWR8 , MESH4, WR
Corrective Action
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 Check to ensure that service provisioning is complete for the channel in question.
...................................................................................................................................................................................................
2 Check that the fiber feeding the detect point is correctly configured in the NE's topology
table and that the physical connection is correct.
...................................................................................................................................................................................................
3 If the fiber is external to the NE, ensure that it is the correct one.
...................................................................................................................................................................................................
4 If... Then...
other Wavelength Tracker alarms exist on the clear the alarms.
same channel on this or any upstream NE,
the unexpected channel has been launched and clear the alarm.
the Channel absent alarm is present,
any amplifier alarms exist on the NE or any clear the alarms.
upstream NE,
...................................................................................................................................................................................................
5 A connected fiber may have resulted in the local channel unexpected and the other
channel missing alarms. Examine the network for any channel absent alarms.
....................................................................................................................................................................................................................................
2-224 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures OCHUNKNOWN (Channel Unexpected)
OCHUNKNOWN
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
E...................................................................................................................................................................................................
N D O F S T E P S
OCHUNKNOWN-OUT
Severity Minor
Service affecting? No
Applicability A2325A, AHPHG, AHPLG, ALPHG, ALPFGT, AM2017B,
AM2125A, AM2125B, AM2325B, CWR8, OSCT
Corrective Action
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 Check to ensure that service provisioning is complete for the channel in question.
...................................................................................................................................................................................................
2 Check that the fiber feeding the detect point is correctly configured in the NE's topology
table and that the physical connection is correct.
...................................................................................................................................................................................................
3 If the fiber is external to the NE, ensure that it is the correct one.
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-225
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures OCHUNKNOWN-OUT (Channel Unexpected)
OCHUNKNOWN-OUT
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
4 If... Then...
other Wavelength Tracker alarms exist on the clear the alarms.
same channel on this or any upstream NE,
the unexpected channel has been launched and clear the alarm.
the Channel absent alarm is present,
any amplifier alarms exist on the NE or any clear the alarms.
upstream NE,
...................................................................................................................................................................................................
5 A connected fiber may have resulted in the local channel unexpected and the other
channel missing alarms. Examine the network for any channel absent alarms.
E...................................................................................................................................................................................................
N D O F S T E P S
OCI
....................................................................................................................................................................................................................................
2-226 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures OCI (Open Connection Indication - ODU)
OCI
....................................................................................................................................................................................................................................
This may be caused if the network operator in external OTN network has deleted or not
yet provisioned a connection in OTN switched network.
Severity Critical
Service affecting? Yes
Applicability 112SA1L, 112SCX10, 112SX10L, 11DPE12, 11QPA4, 11STAR1,
11STMM10, 11STGE12, 43SCX4, 43STA1P, 43STX4, 43STX4P,
4DPA4
Corrective Action
This procedure details the corrective action for clearing an OCI condition declared on an
OT port.
...................................................................................................................................................................................................
1 Contact network operator(s) responsible for equipment that sources OTM-0.2 signal to
11STAR1 client port to clear the OCI.
E...................................................................................................................................................................................................
N D O F S T E P S
OCIEGR
Severity CR
Service affecting? Yes
Applicability 43STX4, 43STX4P
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-227
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures OCIEGR (Egress Open Connection Indication - ODU)
OCIEGR
....................................................................................................................................................................................................................................
Corrective Action
This procedure details the corrective action for clearing an OCIEGR condition declared
on an OT port.
...................................................................................................................................................................................................
1 Contact network operator(s) responsible for equipment that sources OTM-0.2 signal to
the affected client port to clear the OCI condition.
E...................................................................................................................................................................................................
N D O F S T E P S
OPR
Severity Minor
Service affecting? No
Applicability 11STAR1, 11STMM10, 11STGE12, 43STA1P, 43STX4,
43STX4P, 4DPA4, MESH4, SVAC, WR
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 If this service has no transponders, troubleshoot the equipment that is connected to the
OT or SVAC card's input port to determine and resolve any issues.
....................................................................................................................................................................................................................................
2-228 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures OPR (Channel Optical Power Out of Range)
OPR
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
2 Retrieve the optical power levels at the receive port of the OT or SVAC card where the
alarm is raised.
...................................................................................................................................................................................................
3 If... Then...
the power levels are within the acceptable the problem may be with the card itself.
limits, Proceed to Step 6.
the power levels are not within acceptable continue with Step 4.
limits,
...................................................................................................................................................................................................
4 Thoroughly clean the fiber jumper connected to the receive port of the OT or SVAC card
raising the alarm.
...................................................................................................................................................................................................
5 Thoroughly clean the fiber bulkhead connector of the receive port of the OT or SVAC
card raising the alarm.
...................................................................................................................................................................................................
...................................................................................................................................................................................................
...................................................................................................................................................................................................
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-229
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures OPR (Channel Optical Power Out of Range)
OPR
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
9 Replace the card. Refer to “Replacing System Components” (p. 3-20). Follow the return
and repair process in the Customer and Product Support guide to return the faulty card to
an authorized repair center for replacement.
E...................................................................................................................................................................................................
N D O F S T E P S
OPRLOSSHIGH
Severity NA
Service affecting? No
Applicability A2325A, AHPHG, AHPLG, ALPHG, AM2017B, AM2125A,
AM2125B, AM2325B, ALPFGT
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 Retrieve the optical power levels at the DCM port of the amplifier card where the alarm is
raised.
WEBUI From the Equipment Tree, select the card, and select the desired port.
...................................................................................................................................................................................................
2 Perform a warm reset on the card where the OPR condition is raised.
...................................................................................................................................................................................................
...................................................................................................................................................................................................
5 Replace the card. Refer to “Replacing System Components” (p. 3-20). Follow the return
and repair process in the Customer and Product Support guide to return the faulty card to
an authorized repair center for replacement.
E...................................................................................................................................................................................................
N D O F S T E P S
OPRLOSSLOW
Severity Minor
Service affecting? No
Applicability A2325A, AHPHG, AHPLG, ALPHG, AM2017B, AM2325B,
ALPFGT
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-231
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures OPRLOSSLOW (Out of Operational Range - Loss Too Low)
OPRLOSSLOW
....................................................................................................................................................................................................................................
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 Retrieve the optical power levels at the DCM port of the amplifier card where the alarm is
raised.
...................................................................................................................................................................................................
2 Perform a warm reset on the card where the OPR condition is raised.
...................................................................................................................................................................................................
...................................................................................................................................................................................................
....................................................................................................................................................................................................................................
2-232 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures OPRLOSSLOW (Out of Operational Range - Loss Too Low)
OPRLOSSLOW
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
5 Replace the card. Refer to “Replacing System Components” (p. 3-20). Follow the return
and repair process in the Customer and Product Support guide to return the faulty card to
an authorized repair center for replacement.
E...................................................................................................................................................................................................
N D O F S T E P S
OPRPWRHIGH
Severity NA
Service affecting? No
Applicability A2325A, AHPHG, AHPLG, ALPHG, AM2017B, AM2125A,
AM2125B, AM2325B, ALPFGT, OSC, OSCT
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 Retrieve the optical power levels at the LINE or SIG port of the LD card where the alarm
is raised.
WEBUI From the Equipment Tree, select the card, and select the desired port.
...................................................................................................................................................................................................
2 If... Then...
the power levels are within the acceptable the problem may be with the card itself.
limits, Proceed to Step 5.
the power levels are not within acceptable continue with Step 3.
limits,
...................................................................................................................................................................................................
3 Thoroughly clean the fiber jumper connected to the LINE or SIG port of the amplifier
card raising the alarm.
...................................................................................................................................................................................................
4 Thoroughly clean the fiber bulkhead connector of the LINE or SIG port of the amplifier
card raising the alarm.
...................................................................................................................................................................................................
5 Perform a warm reset on the card where the OPR condition is raised.
...................................................................................................................................................................................................
...................................................................................................................................................................................................
8 Replace the card. Refer to “Replacing System Components” (p. 3-20). Follow the return
and repair process in the Customer and Product Support guide to return the faulty card to
an authorized repair center for replacement.
E...................................................................................................................................................................................................
N D O F S T E P S
....................................................................................................................................................................................................................................
2-234 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures OPRPWRLOW (Out of Operational Range - Input Power Too
Low)
....................................................................................................................................................................................................................................
OPRPWRLOW
Severity NA
Service affecting? No
Applicability A2325A, AHPHG, AHPLG, ALPHG, AM2017B, AM2125A,
AM2125B, AM2325B, ALPFGT, OSC, OSCT
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 Retrieve the optical power levels at the LINE or SIG port of the LD card where the alarm
is raised.
...................................................................................................................................................................................................
2 If... Then...
the power levels are within the acceptable the problem may be with the card itself.
limits, Proceed to Step 5.
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-235
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures OPRPWRLOW (Out of Operational Range - Input Power Too
OPRPWRLOW Low)
....................................................................................................................................................................................................................................
If... Then...
the power levels are not within acceptable continue with Step 3.
limits,
...................................................................................................................................................................................................
3 Thoroughly clean the fiber jumper connected to the LINE or SIG port of the amplifier
card raising the alarm.
...................................................................................................................................................................................................
4 Thoroughly clean the fiber bulkhead connector of the LINE or SIG port of the amplifier
card raising the alarm.
...................................................................................................................................................................................................
5 Perform a warm reset on the card where the OPR condition is raised.
...................................................................................................................................................................................................
...................................................................................................................................................................................................
8 Replace the card. Refer to “Replacing System Components” (p. 3-20). Follow the return
and repair process in the Customer and Product Support guide to return the faulty card to
an authorized repair center for replacement.
E...................................................................................................................................................................................................
N D O F S T E P S
OPROOR
....................................................................................................................................................................................................................................
2-236 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures OPROOR (Optical power received out of range)
OPROOR
....................................................................................................................................................................................................................................
Severity Major
Service affecting? Yes
Applicability 11STAR1
This procedure details the corrective action for an OPROOR against the OT port. At the
end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
2 If input power level is lower or higher than the required on the port, identify the
associated OCh trail and verify the power levels along the OCh trail.
...................................................................................................................................................................................................
3 If all power levels along the OCh trails fall within the target range, locate the fiber
connected directly to receiver of the port which detects OPROOR condition.
...................................................................................................................................................................................................
5 If cleaning the fiber does not clear the problem, replace the fiber.
...................................................................................................................................................................................................
6 Clean the input port of the OT. If the port is pluggable module, replace the module.
E...................................................................................................................................................................................................
N D O F S T E P S
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-237
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures OPR-OUT (Outgoing Channel Optical Power Out of Range)
....................................................................................................................................................................................................................................
OPR-OUT
Severity Minor
Service affecting? No
Applicability A2325A, AHPHG, AHPLG, ALPHG, AM2017B, AM2125A,
AM2125B, AM2325B, CWR8
Corrective Action
Refer to “OPRTX (Channel Power Unstable)” (p. 2-239).
....................................................................................................................................................................................................................................
2-238 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures OPRTX (Channel Power Unstable)
OPRTX
....................................................................................................................................................................................................................................
OPRTX
Severity Minor
Service affecting? No
Applicability 112SCA1, 112SCX10, 43SCX4, AHPHG, AHPLG, ALPHG,
ALPFGT, OPS, OSCT, CWR8, MVAC
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 Perform the procedure “Path Power Trace” (p. 3-8) to determine the power levels
upstream of the alarmed card. Troubleshoot, isolate and identify other alarms or
conditions that would cause the OPR alarm to be raised. Using the appropriate corrective
actions resolve these issues first.
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-239
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures OPRTX (Channel Power Unstable)
OPRTX
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
2 Retrieve the optical power levels at the receive port of the card where the alarm is raised.
...................................................................................................................................................................................................
3 If... Then...
the power levels are within the acceptable the problem may be with the card itself.
limits, Proceed to Step 6.
the power levels are not within acceptable continue with Step 4.
limits,
...................................................................................................................................................................................................
4 Thoroughly clean the fiber jumper connected to the receive port of the OT or SVAC card
raising the alarm.
...................................................................................................................................................................................................
5 Thoroughly clean the fiber bulkhead connector of the receive port of the OT or SVAC
card raising the alarm.
...................................................................................................................................................................................................
6 Perform a warm reset on the card where the OPR condition is raised.
...................................................................................................................................................................................................
...................................................................................................................................................................................................
....................................................................................................................................................................................................................................
2-240 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures OPRTX (Channel Power Unstable)
OPRTX
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
9 Replace the card. Refer to “Replacing System Components” (p. 3-20). Follow the return
and repair process in the Customer and Product Support guide to return the faulty card to
an authorized repair center for replacement.
E...................................................................................................................................................................................................
N D O F S T E P S
OPRUNACHIEVE
Severity Major
Service affecting? No
Applicability 112SCA1, 112SCX10, 11DPE12E, 11QPA4, 11STAR1,
11STMM10, 11STGE12, 43SCX4, 43STA1P, 43STX4, 43STX4P,
4DPA4, MVAC, SVAC
Corrective Action
NOTICE
Service-disruption hazard
This procedure is service affecting and should be conducted during a maintenance
window.
Note: If an OPSA pack is topologically connected between the transponder (OT) and
the encoder port (MVAC or SVAC), then the troubleshooting steps referring to
cleaning and verifying fiber connections should be applied to OPSA ports Sig In and
A Out, B Out as well.
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-241
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures OPRUNACHIEVE (Channel Power Unachievable)
OPRUNACHIEVE
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
1 Determine the transponder line port that is connected to OT VA port, MVAC port, or
SVAC port.
This indicates the expected power, actual power, and what each OT or SVAC port is
connected to.
If the optical line to which the alarmed interface connects is Manual power managed,
enter (CLI) show interface powermgmt sh/sl/[Line|Lineout]
If the Power Management Type is Manual, verify that the output power target set for the
encoder interface is consistent with the output power required by the Engineering
Planning Tool plan for the network. If necessary correct the target output power for the
interface and wait 5 minutes to see if the alarm clears.
...................................................................................................................................................................................................
2 Visually inspect the fiber connecting the transponder (OT) line port and OT VA, MVAC
or SVAC port. Check that the fiber is not being pinched or bent tightly. Ensure that the
fiber connectors are properly seated at the OT line out port or SVAC In, MVAC In, VA In
port, and any bulkhead connectors (if any) between them.
...................................................................................................................................................................................................
3 Using an optical power meter, measure the optical output power of the transponder to
ensure that the output power is within specification. Make this measurement as close as
possible to the output port of the transponder.
If... Then...
the output power is within the acceptable continue with Step 5.
limits,
the output power is not within acceptable the transponder port may be dirty. Clean and
limits, inspect port, and measure the optical output
power of the transponder. Continue with Step
4.
....................................................................................................................................................................................................................................
2-242 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures OPRUNACHIEVE (Channel Power Unachievable)
OPRUNACHIEVE
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
4 If the output power is with acceptable limits, clean and reconnect the transponder and OT
or SVAC and check the alarm status of the shelf. If the output power remains below
specification:
1. Reseat the transponder card. Refer to “Reseating a Card” (p. 3-19).
2. Measure the optical output power of the transponder. If the output power remains
below specification, Replace the card. Refer to “Replacing System Components”
(p. 3-20). Follow the return and repair process in the Customer and Product Support
guide to return the faulty card to an authorized repair center for replacement.
3. If the source transponder for the signal is outside the 1830 PSS (alien channel
transport case) replace the source transponder.
4. If the source optical interface is a replaceable pluggable optical module, replace the
SFP or XFP module (see “Replacing an SFP Module” (p. 3-27) or “Replacing an XFP
Module” (p. 3-30)).
...................................................................................................................................................................................................
5 If the encoder is an OT (VA, SVAC or MVAC) port, using an optical power meter,
measure the optical power being received.
If... Then...
the loss over the fiber between the transponder continue with Step 7.
and OT VA/SVAC/MVAC port is reasonable,
the loss over the fiber between the transponder clean, inspect and connect the fiber between
and OT VA/SVAC/MVAC port is higher than the transponder and OT VA/SVAC/MVAC
expected, port.
...................................................................................................................................................................................................
6 Measure the optical power being received at the OT VA, SVAC or MVAC In port.
If... Then...
the loss over the fiber between the transponder clean and reconnect the transponder and OT
and OT VA/SVAC/MVAC port is reasonable, VA/SVAC/MVAC port and check the alarm
status of the shelf.
the loss over the fiber between the transponder replace the fiber.
and OT VA/SVAC/MVAC port is higher than
expected,
...................................................................................................................................................................................................
7 Clean the OT VA, SVAC or MVAC In port. Clean and reconnect the fiber between the
transponder and OT VA, SVAC or MVAC port. Check the alarm status of the shelf.
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-243
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures OPRUNACHIEVE (Channel Power Unachievable)
OPRUNACHIEVE
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
8 Measure the optical power being received at the OT VA, SVAC, or MVAC input port to
confirm power is present. If the alarm has not cleared, replace the OT VA port SFP
EVOA, MVAC port SFP EVOA, or SVAC card. Refer to “Replacing System
Components” (p. 3-20).
If the encoder is directly the line port of the OT:
1. Attempt a warm reset of the pack and wait to see if the problem clears.
• CLI: config card card type shelf slot reset warm
• WebUI: Select the card, click the Reboot tab, select Warm Reboot >Submit.
2. Attempt a cold reset of the pack and wait to see if the problem clears.
• CLI: config card card type shelf slot reset cold
• WebUI: Select the card, click the Reboot tab, select Cold Reboot >Submit.
3. Replace the OT card.
...................................................................................................................................................................................................
9 Follow the return and repair process in the Customer and Product Support guide to return
the faulty card to an authorized repair center for replacement.
E...................................................................................................................................................................................................
N D O F S T E P S
OPTINTBASE
...................................................................................................................................................................................................
1 Note: Only a user with administrative-level privileges can perform this procedure.
In the WebUI, select the affected card in the Equipment Tree.
....................................................................................................................................................................................................................................
2-244 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures OPTINTBASE (Optical Intrusion Baseline Needed)
OPTINTBASE
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
3 Select the Baseline Span Loss field, select a valid value (dB), and click Submit.
E...................................................................................................................................................................................................
N D O F S T E P S
OPTINTDET
Severity MJ
Service affecting? No
Applicability A2325A, ALPHG, AHPHG, AHPLG, ALPFGT, AM2017B,
AM2125A, AM2125B, AM2325B, OSCT
...................................................................................................................................................................................................
1 Note: Only a user with administrative-level privileges can perform this procedure.
In the WebUI, select the affected card in the Equipment Tree.
...................................................................................................................................................................................................
3 Select the Clear Optical Intrusion Detected Alarm field, and click Submit.
If the span loss has substantially changed, the span loss baseline will need to be adjusted
accordingly (see Step 3).
E...................................................................................................................................................................................................
N D O F S T E P S
OPTINTSUSP
Severity MJ
Service affecting? No
Applicability A2325A, ALPHG, AHPHG, AHPLG, ALPFGT, AM2017B,
AM2125A, AM2125B, AM2325B, OSCT
....................................................................................................................................................................................................................................
2-246 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures OSCSSF (Server Signal Failure - OSC)
OSCSSF
....................................................................................................................................................................................................................................
OSCSSF
Severity NR
Service affecting? No
Applicability ALPHG, AHPHG, AHPLG, ALPFGT, AM2017B, AM2125A,
AM2125B, AM2325B, OSCT
No corrective action is required. Refer to the corrective action for the LINE port LOS
alarm (see “LD Input LOS” (p. 2-153)).
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-247
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures PCSGENERATOR (PCS Generator active)
PCSGENERATOR
....................................................................................................................................................................................................................................
PCSGENERATOR
Severity NA
Service affecting? No
Applicability 112SA1L, 112SCA1
...................................................................................................................................................................................................
1
CLI config interface card_type shelf slot
c1 loopback testsignal disabled
WEBUI Select the card. On the Port Loopback Control window, deselect (uncheck)
the Test Signal Loopback Enabled field.
E...................................................................................................................................................................................................
N D O F S T E P S
PLM
Severity NA
....................................................................................................................................................................................................................................
2-248 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures PLM (Payload Mismatch Indication - ODU)
PLM
....................................................................................................................................................................................................................................
Service affecting? No
Applicability 11DPE12, 11DPE12E, 11QPA4, 11STAR1, 11STMM10,
43STA1P, 43STX4, 43STX4P, 4DPA4
Corrective Action
This procedure details the corrective action for clearing a PLM condition on an OT port.
...................................................................................................................................................................................................
1 Identify the far-end peer of the local OT port where the PLM condition exists.
...................................................................................................................................................................................................
2 Check the service configuration document to determine which signal type and/or mapping
mode is expected to be configured on the ODUkP segment that has PLM condition.
...................................................................................................................................................................................................
3 Modify signal type and/or mapping mode to match the service configuration document
(and match on both ends of the segment).
...................................................................................................................................................................................................
4 If the source of one end of the ODUkP segment is in another operator’s network (this
would be the case if there is an OTM-0.2 hand off between 1830 PSS network domain
and client OTN network) contact the operator and resolve the mismatch in setting.
E...................................................................................................................................................................................................
N D O F S T E P S
PLMEGR
Severity CR
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-249
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures PLMEGR (Egress Payload Mismatch Indication - ODU)
PLMEGR
....................................................................................................................................................................................................................................
Corrective Action
This procedure details the corrective action for clearing a PLMEGR condition on an OT
port. At the end of each step wait to see if the fault clears. If not, continue with the next
step.
...................................................................................................................................................................................................
1 Identify the far-end peer of the local OT port where the PLM condition exists.
...................................................................................................................................................................................................
2 Check the service configuration document to determine which signal type and/or mapping
mode is expected to be configured on the ODUkP segment that has PLM condition.
...................................................................................................................................................................................................
3 Modify signal type and/or mapping mode to match the service configuration document
(and match on both ends of the segment).
...................................................................................................................................................................................................
4 If the source of one end of the ODUkP segment is in another operator’s network (this
would be the case if there is an OTM-0.2 hand off between the 1830 PSS network domain
and the client OT network) contact the operator and resolve the mismatch in setting.
E...................................................................................................................................................................................................
N D O F S T E P S
PRCDRERR
PRCDRERR
This section includes procedures for the following alarms:
• PRCDRERR (Subtended shelf cannot be assigned a shelf id)
• PRCDRERR-TOPO (Invalid topology)
• PRCDRERR-TOPO (Power management topology invalid)
....................................................................................................................................................................................................................................
2-250 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures PRCDRERR (Subtended shelf cannot be assigned a shelf id)
PRCDRERR
....................................................................................................................................................................................................................................
Severity Minor
Service affecting? No
Applicability SHELF
...................................................................................................................................................................................................
1 Review the shelf serial numbers that are assigned to the subtended shelves by displaying
the shelf list.
...................................................................................................................................................................................................
...................................................................................................................................................................................................
E...................................................................................................................................................................................................
N D O F S T E P S
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-251
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures PRCDRERR-TOPO (Invalid topology)
PRCDRERR
....................................................................................................................................................................................................................................
Severity Minor
Service affecting? No
Applicability COM
Corrective Action
...................................................................................................................................................................................................
1 Examine the cross connects on the NE, and look for cross connects that do not conform to
the rules. These cross connects are considered invalid.
...................................................................................................................................................................................................
2 Delete the invalid connections. Any service that is running over an invalid cross connect
that is deleted is interrupted.
...................................................................................................................................................................................................
....................................................................................................................................................................................................................................
2-252 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures PRCDRERR-TOPO (Power management topology invalid)
PRCDRERR
....................................................................................................................................................................................................................................
Severity Minor
Service affecting? No
Applicability AM2017B, AM2125A, AM2125B, AM2325B, AHPLG, AHPHG,
ALPHG, ALPFGT, OSCT, RA2P
Corrective Action
Referring to the network plan for this NE in this release, review the NE's physical
topology link information and verify that the proper cards are installed and all physical
topology links are correct.
...................................................................................................................................................................................................
...................................................................................................................................................................................................
2 Make changes as required to fix all incorrect internal physical topology links.
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-253
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures PRCDRERR-TOPO (Power management topology invalid)
PRCDRERR
....................................................................................................................................................................................................................................
Note: If services were provisioned in a previous software release across an invalid
physical topology (for example, no ingress amplifier in an auto-power managed
CWR8 NE), these services have to be deleted before the physical topology can be
corrected.
...................................................................................................................................................................................................
3 Alternatively, you can set the ports involved to operate under manual power management,
but this is not recommended. Contact your service representative before setting any ports
to manual power management.
E...................................................................................................................................................................................................
N D O F S T E P S
PWR
PWR
This section includes procedures for the following alarms:
• PWR (Power Filter 1 breaker off or voltage low)
• PWR (Power Filter 2 breaker off or voltage low)
....................................................................................................................................................................................................................................
2-254 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures PWR (Power Filter 1 breaker off or voltage low) PWR (Power
PWR Filter 2 breaker off or voltage low)
....................................................................................................................................................................................................................................
Severity Minor
Service affecting? No
Applicability PF
Corrective Action
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 Check the breakers for the alarmed shelf and verify that they are ON.
...................................................................................................................................................................................................
2 Using a DC voltmeter, measure the power going to the shelf and verify that it is within
the accepted limits for proper operation (-48 to -52 volts).
If... Then...
the EC reports that a particular PF is faulted, replace the PF.
NOTE: If you do not have a redundant power
filter configuration, this step will be service
affecting.
the EC does report that a particular PF is continue with Step 3.
faulted,
...................................................................................................................................................................................................
3 Perform a warm reset on the Equipment Controller that is raising the PWR condition.
CLI config card card type shelf slot reset warm
WEBUI Select the card, click the Reboot tab, select Warm Reboot >Submit.
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-255
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures PWR (Power Filter 1 breaker off or voltage low) PWR (Power
PWR Filter 2 breaker off or voltage low)
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
4 Perform a cold reset on the Equipment Controller that is raising the PWR condition.
...................................................................................................................................................................................................
6 Replace the Equipment Controller that is raising the PWR condition. Follow the return
and repair process to return the card to an authorized repair center for replacement.
E...................................................................................................................................................................................................
N D O F S T E P S
PWRADJCOMMS
Service affecting? No
Applicability A2325A, AHPHG, AHPLG, ALPHG, AM2017B, AM2125A,
AM2125B, AM2318A, AM2325B
Corrective Action
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
...................................................................................................................................................................................................
3 Verify the local NE can communicate with the upstream NE. Correct the communications
problem with the upstream NE before proceeding to the next step. (Refer to procedures
for DCN setup, OSPF setup, and verifying that the OSC channel operates correctly.)
...................................................................................................................................................................................................
4 Repeat Step 1.
...................................................................................................................................................................................................
5 If the upstream NE is undergoing discovery by an NMS system, wait for the NMS to
finish discovery, then re-run the ingress line adjustment (see Step 1).
E...................................................................................................................................................................................................
N D O F S T E P S
PWRADJFAIL
Severity Minor
Service affecting? No
Applicability A2325A, AHPHG, AHPLG, ALPHG, AM2017B, AM2125A,
AM2125B, AM2325B, OSC, OSCT
....................................................................................................................................................................................................................................
2-258 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures PWRADJFAIL (Power Adjustment Failure)
PWRADJFAIL
....................................................................................................................................................................................................................................
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1
If... Then...
the system is equipped with the continue with Step 2.
SFD40/SFD40B,
the system is not equipped with the proceed to Step 6.
SFD40/SFD40B,
...................................................................................................................................................................................................
3 If the SFD40/SFD40B has been initialized, and has a temperature alarm, delete all the
optical channel services and turn off OTU lasers connected to SFD40/SFD40B.
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-259
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures PWRADJFAIL (Power Adjustment Failure)
PWRADJFAIL
....................................................................................................................................................................................................................................
To delete optical channel services:
...................................................................................................................................................................................................
...................................................................................................................................................................................................
5 When the temperature alarm is cleared, re-provision the optical channel service and
continue with Step 6.
...................................................................................................................................................................................................
6 Check the reason for the failure at the ingress LD card that has raised the PWRADJFAIL
alarm.
...................................................................................................................................................................................................
7 If the reason is a lack of communication to the upstream NE, resolve the communication
issue prior to resolving the PWRADJFAIL alarm. Ensure the NE with the PWRADJFAIL
alarm can communicate with the upstream NE.
...................................................................................................................................................................................................
8 Retrieve the optical power levels at the receive port of the LD card where the alarm is
raised.
....................................................................................................................................................................................................................................
2-260 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures PWRADJFAIL (Power Adjustment Failure)
PWRADJFAIL
....................................................................................................................................................................................................................................
WEBUI From the Equipment Tree, select the card, and select the desired port.
Click the Wave Keys In/Wave Keys Out tab.
...................................................................................................................................................................................................
9
If... Then...
the power levels are within the acceptable perform a power adjust operation at the ingress
limits, Amplifier card or the ALPHG card that has
raised the PWRADJFAIL alarm (continue
withStep 10).
the power levels are not within the acceptable check for kinking of the fiber at various points
limits, upstream of the receive connector on the
alarmed card. Proceed to Step 11.
...................................................................................................................................................................................................
...................................................................................................................................................................................................
11 Using the standard optical fiber jumper cleaning procedure, clean the fiber, and measure
the power again. Clean the receive bulkhead connector on the card. If the cleaning/fiber
un-kinking resolves the power levels to the acceptable limits, then go back to Step 9.
...................................................................................................................................................................................................
12 Verify that the fiber length and type used in the span immediately upstream of the
alarmed card still match the original specifications according to the network plan. Any
deviation from the specifications, as a result of work done on the span, may require new
network parameters and /or a rebalancing of the network to compensate. Follow the
appropriate procedures in the Alcatel-Lucent User Provisioning Guide to validate the new
parameters of the network.
...................................................................................................................................................................................................
13 Perform the “Path Power Trace” (p. 3-8) to determine other possible causes of the
PWRADJFAIL alarm and fix these first.
...................................................................................................................................................................................................
14 Perform a warm reset on the card where the PWRADJFAIL alarm is raised.
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-261
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures PWRADJFAIL (Power Adjustment Failure)
PWRADJFAIL
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
...................................................................................................................................................................................................
17 Replace the alarmed card. Refer to “Replacing System Components” (p. 3-20). Follow
the return and repair process in the Customer and Product Support guide to return the
faulty card to an authorized repair center for replacement.
E...................................................................................................................................................................................................
N D O F S T E P S
....................................................................................................................................................................................................................................
2-262 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures PWRADJFAIL (No through services in appropriate state for
PWRADJFAIL adjustment)
....................................................................................................................................................................................................................................
1 If the adjustment is an ingress adjustment, verify total power is reported at the upstream
line's LINE Out or LINEOUT port (depending on LD type), and at the downstream NE
RA2P output (if equipped) and ingress LD SIG Out or LINEOUT port (depending on LD
type). Troubleshoot the reason total power is missing before returning to this procedure.
Re-run an ingress adjustment after troubleshooting.
...................................................................................................................................................................................................
2 If the adjustment is an egress adjustment verify total power is reported at the egress line
LD LINE Out or LINEOUT port (depending on LD type). Troubleshoot the reason total
power is missing before returning to this procedure. Re-run an egress adjustment after
troubleshooting.
...................................................................................................................................................................................................
3 Perform the “Path Power Trace” (p. 3-8) to view the power levels of the optical channels
in transmission at the point where the condition is raised.
...................................................................................................................................................................................................
5 If the port for which the PWRADJFAIL is raised is monitored by a WTOCM pack, verify
the WTOCM pack is correctly installed, and detecting channels expected at the monitored
port. If necessary complete troubleshooting the WTOCM problems, wait one minute, then
re-run the adjustment.
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-263
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures PWRADJFAIL (No through services in appropriate state for
PWRADJFAIL adjustment)
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
6 Verify by visual inspection that fiber connections between the pack ports of the optical
line adjusted. For an ingress adjustment verify the NE's upstream neighbor optical line
optical connection are correctly mated. Mate properly if necessary, wait for one minute,
then re-run the adjustment.
...................................................................................................................................................................................................
7 Verify by visual inspection that the fiber patch cables between ports are not damaged. If
any are damaged replace the cables at earliest maintenance window.
Caution: Replacing fiber patch cables is service affecting.
Wait until APR conditions clear, then wait for one minute, then re-run the adjustment.
...................................................................................................................................................................................................
8 Verify by field inspection that there are no defects in the fiber plant between an upstream
and downstream NE that could be causing reflections. This step is only applicable to an
ingress adjustment. Make any repairs to the fiber plant required. Wait until APR
conditions clear, then wait for one minute, then re-run the adjustment.
...................................................................................................................................................................................................
9 If power levels remain unstable at a port, and the problem can be localized to one pack,
follow the procedure for a warm reset of a pack. After the reset completes, wait for one
minute, the re-run the adjustment.
...................................................................................................................................................................................................
10 If power levels remain unstable at a port, and the problem can be localized to one pack,
perform a cold reset of a pack.
After the reset completes, wait for APR to clear, wait for one minute, the re-run the
adjustment.
...................................................................................................................................................................................................
11 If power levels remain unstable at a port, and the problem can be localized to one pack,
follow the procedure for replacing a pack. Refer to “Replacing System Components”
(p. 3-20). Follow the return and repair process in the Customer and Product Support guide
to return the faulty card to an authorized repair center for replacement. Re-run the
adjustment.
E...................................................................................................................................................................................................
N D O F S T E P S
....................................................................................................................................................................................................................................
2-264 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures PWRADJREQ (Power Adjust Required)
....................................................................................................................................................................................................................................
PWRADJREQ
Severity Minor
Service affecting? No
Applicability A2325A, AHPHG, AHPLG, ALPHG, AM2017B, AM2325B,
OSC, OSCT
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-265
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures PWRADJREQ (Power Adjust Required)
PWRADJREQ
....................................................................................................................................................................................................................................
Corrective Action
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 Perform a power adjust operation at the ingress amplifier card or the ALPHG card that
has raised the PWRADJREQ alarm.
...................................................................................................................................................................................................
2 If... Then...
the adjustment is successful, the PWRADJREQ alarm will be cleared.
Continue with Step 3.
the adjustment fails, the PWRADJFAIL alarm will appear. Proceed
to “PWRADJFAIL” (p. 2-257).
...................................................................................................................................................................................................
PWRMARGIN
Severity Minor
Service affecting? No
Applicability A2325A, AHPHG, AHPLG, ALPHG, ALPFGT, AM2017B,
AM2125A, AM2125B, AM2325B, OSCT
....................................................................................................................................................................................................................................
2-266 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures PWRMARGIN (Power Adjust Loss Margin Exceeded)
PWRMARGIN
....................................................................................................................................................................................................................................
Corrective Action
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 Perform the “Path Power Trace” (p. 3-8) to determine if there are any anomalies upstream
of the alarmed card that would cause PWRMARGIN condition to be raised. Look for
excessive losses in fiber jumpers or connectors or signal degrade conditions.
...................................................................................................................................................................................................
2 Remove the fiber jumper from the point just before the anomaly and clean the fiber and
the bulkhead connector. Insert the fiber back into the bulkhead connector from which it
was removed.
...................................................................................................................................................................................................
3 Repeat Step 1 and Step 2 for the path going upstream until all the excessive losses are
resolved.
...................................................................................................................................................................................................
4 Verify that the fiber length and type used in the span immediately upstream of the
alarmed card still match the original specifications according to the network plan. This
may require a validation by performing an Optical Time Domain Reflectometer (OTDR)
test from the customer patch panel into the fiber plant. Any anomalies detected at this
stage require external intervention by personnel responsible for the maintenance of the
fiber plant.
...................................................................................................................................................................................................
5 If the path is within all acceptable power ranges, then it is possible that the gain range
provisioned by the EPT for this amplifier is insufficient to accommodate the unexpected
change in loss in the network. Capture the current operating state of the network, using
the EMS XML network export feature and refer the problem to network planning for
analysis.
E...................................................................................................................................................................................................
N D O F S T E P S
PWRMAXGAIN
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-267
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures PWRMAXGAIN (Gain Adjustment Exceeded Max Value)
PWRMAXGAIN
....................................................................................................................................................................................................................................
PWRMAXGAIN indicates the LD gain setting has been set higher than the maximum
value the EPT designed for this LD. This condition indicates that the loss between the
upstream NE line and the alarmed LD line is higher than expected. While the network can
continue to operate in this condition if sufficient margin exists for the lightpaths using the
LD, it is recommended the condition be corrected as soon as possible.
Severity Minor
Service affecting? No
Applicability A2325A, AHPHG, AHPLG, ALPHG, ALPFGT, AM2017B,
AM2125A, AM2125B, AM2325B, OSC, OSCT
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 Verify that the span loss preceding the ingress LD Line In is less than the planned
maximum loss. If the loss measured is higher than planned, attempt to clean the
connections to the fiber span and manually trigger an ingress adjustment at the alarmed
line.
Note: After re-connecting the fiber patch cable the user will need to wait for the APR
condition on the line to clear. If the span loss remains too high, network replanning
and re-provisioning of power management attributes may be required before clearing
the alarm is possible.
...................................................................................................................................................................................................
2 If the line uses an RA2P amplifier preceding the alarmed LD pack, verify that the RA2P
gain is within the planned limits. Pack attributes at the RA2P Line In port report the
minimum and maximum expected gain from Raman amplification. Compare the gain
value reported by the gain attribute at the RA2P Line In port to the range. If the gain is
....................................................................................................................................................................................................................................
2-268 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures PWRMAXGAIN (Gain Adjustment Exceeded Max Value)
PWRMAXGAIN
....................................................................................................................................................................................................................................
less than the minimum there may be a point loss problem between the RA2P Line In port
and the fiber span. Attempt to locate and repair the point loss problem, and manually
trigger an ingress adjustment at the alarmed line.
Note: After reconnecting the fiber patch cable the user will need to wait for the APR
condition on the line to clear. If the Raman amplifier gain problem cannot be resolved,
do not continue this troubleshooting routine, and escalate the problem.
Possible other problems include:
• Connecting to a fiber type of the wrong type compared to plan. This can only be
uncovered by a fiber plant survey by skilled personnel.
• Incorrect point loss assumptions entered into the engineering planning tool at design
time.
Fixing a Raman gain problem may involve network replanning and re-provisioning of
power management attributes prior to attempting to clear the alarm.
...................................................................................................................................................................................................
3 If the line uses an RA2P amplifier and the gain from Raman amplification is within the
planned range, verify that the loss between the RA2P Line Out port and the alarmed
ingress LD’s LINEIN port is within the loss range expected for a fiber patch cable. If the
loss is higher than expected attempt to clean the connectors.
Note: Note: After reconnecting the fiber patch cable the user will need to wait for the
APR condition on the line to clear. Reattempt the ingress adjustment for the alarmed
line.
...................................................................................................................................................................................................
4 Replace the fiber connecting the alarmed LD LINEIN port to the RA2P LINEOUT port.
Note: After reconnecting the fiber patch cable the user will need to wait for the APR
condition on the line to clear. Reattempt the ingress adjustment for the alarmed line.
...................................................................................................................................................................................................
6 If the alarm remains, escalate the problem to those responsible for planning the network.
Network replanning and re-provisioning of power management attributes may be required
before clearing the alarm is possible.
E...................................................................................................................................................................................................
N D O F S T E P S
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-269
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures PWRSUSP- OT or SVAC - (Power management suspended);
PWRSUSP- CWR8 (Power management suspended)
....................................................................................................................................................................................................................................
PWRSUSP
....................................................................................................................................................................................................................................
2-270 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures PWRSUSP- OT or SVAC - (Power management suspended);
PWRSUSP PWRSUSP- CWR8 (Power management suspended)
....................................................................................................................................................................................................................................
Corrective Action
The corrective action depends on Access Identifier (AID). If the AID is:
• For OT or SVAC, continue with the procedure “PWRSUSP - OT or SVAC (Power
management suspended)” (p. 2-272)
• CWR8, go to procedure “PWRSUSP-CWR8 (Power management suspended)”
(p. 2-274)
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-271
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures PWRSUSP - OT or SVAC (Power management suspended)
PWRSUSP
....................................................................................................................................................................................................................................
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 Trace the fiber connecting the alarmed OT or SVAC Line port through the packs
preceding the CWR8 pack or directly to the CWR8 OMD In, or CWR8 CLS (1 to 8) port.
If there is no CWR8 pack for this line trace the fiber connecting the alarmed OT or SVAC
Line port through the packs preceding the LD pack Line Out port.
...................................................................................................................................................................................................
2 Clean the fiber ends connecting the alarmed OT or SVAC Line port to the next pack
preceding the CWR8 pack. Packs that may be included in the path to the CWR8 include
the OMD44.
...................................................................................................................................................................................................
3 If the preceding steps did not clear the alarm clean the CWR8 OMD port or CLS (1 to 8)
port that the channel passes through. If there is no CWR8 pack for this line clean the fiber
connections between the packs up to the egress line at the LD pack Line Out port.
....................................................................................................................................................................................................................................
2-272 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures PWRSUSP - OT or SVAC (Power management suspended)
PWRSUSP
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
4 Replace the fiber connecting the alarmed OT or SVAC Line port to the next pack
preceding the CWR8 pack (or CWR8 CLS (1 to 8) port).
...................................................................................................................................................................................................
5 Replace the OT or SVAC card. Refer to “Replacing System Components” (p. 3-20).
...................................................................................................................................................................................................
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-273
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures PWRSUSP-CWR8 (Power management suspended)
PWRSUSP
....................................................................................................................................................................................................................................
1 Check for communications problems with the upstream NE. Reestablish communications
if required.
...................................................................................................................................................................................................
2 Check for upstream problems with the channel. If there are any, troubleshoot and clear
these alarms.
...................................................................................................................................................................................................
3 Check for hardware problems with the local alarmed CWR8. If there are any alarms or
conditions, troubleshoot and clear these alarms.
E...................................................................................................................................................................................................
N D O F S T E P S
1 Check if the WT powers of the alarmed channels are missing at the CWR8 Sig port.
If... Then...
the channels are not missing, proceed to Step 6.
the channels are missing, check the add path topology by inspecting for
fiber kinks or disconnected input to the OMD
or CLS port. If no kinks are found, clean
connections between add path packs. Finally,
determine using a power meter that power is
present at the OMD or CLS add port as
expected.
....................................................................................................................................................................................................................................
2-274 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures PWRSUSP-CWR8 (Power management suspended)
PWRSUSP
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
2 If checking the add path topology for clean connections between packs did not resolve the
issue, try triggering an egress adjustment at the LD Line port of the egress line to which
the CWR8 Sig port connects.
...................................................................................................................................................................................................
...................................................................................................................................................................................................
...................................................................................................................................................................................................
6 Check whether the WT powers of the alarmed channels are missing at the LD Line port of
the egress line that the CWR8 Sig port connects to.
If... Then...
the WT powers of the alarmed channels are determine using the PhM lightpath trace or
missing other method whether excessive loss exists
between the CWR8 Sig port and the egress
line.
the WT powers of the alarmed channels are determine if the fiber is kinked along this path
not missing and fix the problem. If loss is excessive and
the fiber is not kinked try to clean connections
between the CWR8 Sig port and the LD Line
port.
...................................................................................................................................................................................................
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-275
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures PWRSUSP-CWR8 (Power management suspended)
PWRSUSP
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
PWRTILTSUSP
Corrective Action
Note: The PWRTILTSUSP condition notifies the user that alarms present in the
system have caused the automatic adjustments to be suspended.
This procedure details the corrective action for clearing the PWRTILTSUSP condition.
...................................................................................................................................................................................................
1 Identify and correct current transmission or equipment failures in the optical line.
E...................................................................................................................................................................................................
N D O F S T E P S
RAMANSUP
....................................................................................................................................................................................................................................
2-276 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures RAMANSUP (Raman Suppress - Line)
RAMANSUP
....................................................................................................................................................................................................................................
This may be caused by the following reasons:
• A misconnected, damaged or dirty fiber
• Received power may not be within the acceptable range
Severity MJ
Service affecting? Yes
Applicability 11DPE12, 11DPE12E, A2325A, AHPHG, AHPLG, ALPHG,
AM2017B, AM2125A, AM2125B, AM2325B
No corrective action is required. Refer to the corrective action for the LINE port LOS
alarm (see “LD Input LOS” (p. 2-153)).
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-277
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures RCVROPTPROG (Receiver Optimization in Progress)
RCVROPTPROG
....................................................................................................................................................................................................................................
RCVROPTPROG
Severity Minor
Service affecting? No
Applicability 112SA1L, 112SCA1, 112SCX10, 112SX10L, 43SCX4, 43STA1P,
43STX4, 43STX4P
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
This procedure details the corrective action for a RCVROPTPROG against the Line port.
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 If the LOS alarm cleared less than 10 minutes ago wait for the alarm to clear.
...................................................................................................................................................................................................
2 Ensure that the administrative state of the port is Admin Up. When it is Up, then toggle
the administrative state from UP > DOWN > UP.
....................................................................................................................................................................................................................................
2-278 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures RCVROPTPROG (Receiver Optimization in Progress)
RCVROPTPROG
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
3 Remove the fiber from the port where the LOS was raised and measure the optical power.
If the optical power is below the threshold level provisioned by the Photonic Manager for
the type of port, then using standard optical fiber jumper cleaning procedure, clean the
fiber, and measure the power again. If the optical power is within the required limits,
clean the receive connector on the card. If the RCVROPTPROG condition is still present
more than 10 minutes after the LOS clears, the problem may be with the card.
...................................................................................................................................................................................................
...................................................................................................................................................................................................
RDI
Severity Major
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-279
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures RDI (Remote Defect Indication)
RDI
....................................................................................................................................................................................................................................
Service affecting? No
Applicability 11DPE12E
The alarm is cleared when the MEP receives a CCM frame where RDI is set to “0.”
Corrective Action
...................................................................................................................................................................................................
1 Check the remote peer MEP alarms. The remote peer MEP alarms trigger RDI on the
local MEP.
CLI alarm
WEBUI Select Reports > Alarm List > Total.
E...................................................................................................................................................................................................
N D O F S T E P S
REMOVEMOD
Severity TC
Service affecting? No
Applicability All cards
....................................................................................................................................................................................................................................
2-280 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures REPLUNTMISS (Card Missing)
REPLUNITMISS
....................................................................................................................................................................................................................................
REPLUNITMISS
Severity TC
Service affecting? No
Applicability All cards
Corrective Action
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1
If... Then...
the affected card is a PF in a PSS-16 system, continue with Step 2.
the affected card is not a PF in a PSS-16 proceed to Step 3.
system,
...................................................................................................................................................................................................
2 Although only one PF is required in the 1830 PSS-16, the REPLUNITMISS condition
may occur when only one PF is present. Disable the REPLUNITMISS alarm on the PF
slot that is empty:
CLI config alm attr slot
WEBUI In the Equipment Tree, select System and click the Fault function.
On the Alarmable Conditions window, in the Override Severity column,
select Not Reported for the empty PF slot.
Click Submit.
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-281
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures REPLUNTMISS (Card Missing)
REPLUNITMISS
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
3 Verify that there is a card in the slot against which the alarm is raised. If no card is
present, insert a card of the provisioned type into the slot. To verify which card type has
been provisioned for the slot:
...................................................................................................................................................................................................
4 If... Then...
a card is present, remove the card and check for damage to the
shelf's backplane pins and to the card's
backplane connector.
damage is found on the shelf's backplane, arrange for repair to the backplane. Do not
attempt to reinsert the card.
damage is found on the card, but not on the send the card for repair. Replace the damaged
backplane, card with another one of the same type, into
the same slot.
no damage is found on either the backplane or replace the card with another one of the same
the card, type into the same slot. If the Card Missing
alarm clears, send the original card for repair.
...................................................................................................................................................................................................
5 If... Then...
the shelf has a single Equipment Controller replace the Equipment Controller.
the shelf has redundant Equipment Controllers 1. switch activity
2. replace the Equipment Controller that used
to be active (but is now inactive)
3. switch activity back again
...................................................................................................................................................................................................
6 If the REPLUNITMISS alarm does not clear, remove the alarmed card and arrange for
repair to the backplane. Follow the return and repair process to return the damaged card
or shelf to an authorized repair center for replacement.
E...................................................................................................................................................................................................
N D O F S T E P S
....................................................................................................................................................................................................................................
2-282 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures REPLUNTMISS (Pluggable Module Missing)
....................................................................................................................................................................................................................................
REPLUNITMISSMOD
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 If there is no pluggable module in the port where the pluggable module missing condition
is raised, then insert one that is appropriate for that transponder card.
...................................................................................................................................................................................................
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-283
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures REPLUNTMISS (Pluggable Module Missing)
REPLUNITMISSMOD
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
3 Remove the pluggable module from the port on the card it is inserted in. Examine the
connector on the SFP and the receptacle connector on the card where the SFP plugs into
for any damage. If no damage is seen, reinsert the pluggable module into its port.
...................................................................................................................................................................................................
4 Remove and replace the pluggable module with another unit of the same type, being
careful with the connected fiber jumpers. Refer to “Replacing an SFP Module” (p. 3-27).
...................................................................................................................................................................................................
5 Perform a cold reset of the card on the card where the pluggable module failure is raised.
...................................................................................................................................................................................................
RFIEGR
Severity NA
Service affecting? No
Applicability 11QPA4, 11STAR1, 43STX4
This procedure details the corrective action for clearing RFIEGR declared on an OT port.
...................................................................................................................................................................................................
2 Perform the steps in the procedure “LANRFI” (p. 2-123) on the far end port.
E...................................................................................................................................................................................................
N D O F S T E P S
RFIL
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 Retrieve alarms and conditions for the local NE that has the RFI-L condition on its
receive port. Examine them and identify faults on the services supporting the devices that
have the RFI-L condition. Resolve any issues with respect to these faults first.
...................................................................................................................................................................................................
2 Repeat Step 1 for the far end device. Examine the devices associated with the same
services.
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-285
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures RFIL (Remote Fault Indication)
RFIL
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
3 Perform a warm reset of the card on the local card where the RFIL condition is raised.
...................................................................................................................................................................................................
4 Perform a warm reset of the card on the upstream card that is sending the RFIL.
...................................................................................................................................................................................................
5 Perform a cold reset of the card on the local card where the RFIL condition is raised.
...................................................................................................................................................................................................
6 Perform a cold reset of the card on the upstream card that is sending the RFIL.
...................................................................................................................................................................................................
7 Reseat the local card where the RFIL condition is raised. Refer to “Reseating a Card”
(p. 3-19).
...................................................................................................................................................................................................
8 Reseat the upstream card that is sending the RFIL. Refer to “Reseating a Card” (p. 3-19).
...................................................................................................................................................................................................
9 Replace the alarmed card. Refer to “Replacing System Components” (p. 3-20). Follow
the return and repair process in the Customer and Product Support guide to return the
faulty card to an authorized repair center for replacement.
E...................................................................................................................................................................................................
N D O F S T E P S
SDBER
....................................................................................................................................................................................................................................
2-286 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures SDBER (Signal Degrade)
SDBER
....................................................................................................................................................................................................................................
Severity Major
Service affecting? No
Applicability 112SCX10, 112SX10L, 11QPA4, 11STAR1, 11STMM10,
43SCX4
Corrective Action
This procedure details the corrective action for clearing the SDBER against the OT port.
...................................................................................................................................................................................................
3 If cleaning the fiber does not clear the problem, replace the fiber.
...................................................................................................................................................................................................
4 If the power level is within the operating range, check for pluggable module alarms.
...................................................................................................................................................................................................
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-287
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures SDBER (RS) (RS Signal Degrade)
SDBER
....................................................................................................................................................................................................................................
Severity Major
Service affecting? No
Applicability 11QPA4, 11STAR1, 11STMM10
Corrective Action
This procedure details the corrective action for clearing the SDBER against the OT port.
...................................................................................................................................................................................................
3 If cleaning the fiber does not clear the problem, replace the fiber.
...................................................................................................................................................................................................
4 If the power level is within the operating range, check for pluggable module alarms.
...................................................................................................................................................................................................
SDEG-O
....................................................................................................................................................................................................................................
2-288 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures SDEG-O (SUPVY Signal Degrade)
SDEG-O
....................................................................................................................................................................................................................................
The OSC SFP receive port on one of the amplifier cards has detected a signal degrade.
The SDEG-O alarm is raised if the SONET framer detects errors in the as per the SONET
specification
This may be caused by the following reasons:
• A misconnected, damaged or dirty fiber
• The received power may not be within the acceptable range
Severity Minor
Service affecting? No
Applicability AHPHG, AHPLG, ALPHG, ALPFGT, AM2017B, AM2125A,
AM2125B, AM2325B, OSCT
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
This procedure details the corrective action for a SDEG-O against the OSC port.
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 Query for the OSC receive power on the port where the SDEG-O condition is present.
...................................................................................................................................................................................................
2 Verify that the fiber is the correct type (multi-mode / single mode) and that the other end
of the fiber is connected properly.
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-289
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures SDEG-O (SUPVY Signal Degrade)
SDEG-O
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
3 Ensure that the administrative state of the port is Admin Up. If it is Up, then toggle the
administrative state from UP-->DOWN-->UP.
...................................................................................................................................................................................................
4 If... Then...
no active traffic is present on the system remove the fiber from the receive port where
the SDEG-O is raised and measure the optical
power.
the optical power is below the required using the standard optical fiber jumper
threshold for the type of pluggable module cleaning procedure, clean the fiber, and
installed measure the power again.
the optical power is within the required limits clean the receive connector on the card. If the
SDEG-O condition is still present, the problem
may be with the card.
...................................................................................................................................................................................................
...................................................................................................................................................................................................
8 Replace the OSC SFP located inside the amplifier. See “Replacing an SFP Module”
(p. 3-27). Follow the return and repair process in the Customer and Product Support guide
to return the faulty pluggable module to an authorized repair center for replacement.
....................................................................................................................................................................................................................................
2-290 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures SDEG-O (SUPVY Signal Degrade)
SDEG-O
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
9 Replace the card. Refer to “Replacing System Components” (p. 3-20). Follow the return
and repair process in the Customer and Product Support guide to return the faulty card to
an authorized repair center for replacement.
E...................................................................................................................................................................................................
N D O F S T E P S
SDEGR
Severity MJ
Service affecting? Yes
Applicability 43STX4, 43STX4P
Corrective Action
This procedure details the corrective action for clearing the SDBER against the OT port.
...................................................................................................................................................................................................
3 If cleaning the fiber does not clear the problem, replace the fiber.
...................................................................................................................................................................................................
4 If the power level is within the operating range, check for pluggable module alarms.
...................................................................................................................................................................................................
E...................................................................................................................................................................................................
N D O F S T E P S
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-291
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures SFMISMATCH (Software Version Mismatch)
....................................................................................................................................................................................................................................
SFMISMATCH
Corrective Action
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 Find the software version number and release number on the EC card. Compare the
corresponding number in the alarmed card. If it is not the same, download the software
from EC to the alarmed card.
...................................................................................................................................................................................................
....................................................................................................................................................................................................................................
2-292 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures SLTMSIG (Timing reference frequency has moved off the
required accuracy limits (not Protected or Protection not
Available))
....................................................................................................................................................................................................................................
SLTMSIG
Severity Minor
Service affecting? No
Applicability LINEREFSYS
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-293
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures SSF (Server Signal Failure - OTU)
SSF
....................................................................................................................................................................................................................................
SSF
Corrective Action
This procedure details the corrective action for clearing the SSF declared on an OT port.
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
2 If power level is low on the DWDM facing port, identify the associated OCh trail and
verify the power levels along the OCh trail.
...................................................................................................................................................................................................
3 Identify the farthest upstream point relative to the far end OTUk port at which power
level falls within the expected range.
....................................................................................................................................................................................................................................
2-294 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures SSF (Server Signal Failure - OTU)
SSF
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
4 Check the alarms/conditions on the node located in Step 3 or the node immediately
upstream from point identified in Step 3.
...................................................................................................................................................................................................
6 If all power levels along the OCh trails fall within the target range, locate the fiber
connected directly to receiver of the port which detects SSF condition.
...................................................................................................................................................................................................
8 If cleaning the fiber does not clear the problem, replace the fiber.
...................................................................................................................................................................................................
9 If the problem is detected on the client port of 11STAR1 OT, and the power level is
within the operating range, check for pluggable module alarms.
...................................................................................................................................................................................................
SSFODU
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-295
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures SSFODU (Server Signal Failure - ODU)
SSFODU
....................................................................................................................................................................................................................................
These conditions may be caused by the following reasons:
• A misconnected, damaged or dirty fiber on the trail between the local OTUk receive
port and the far end transmitter
• OTS/OMS layer failure on the OCh trail
• The received power may not be within the acceptable range on the Far end input
Corrective Action
This procedure details the corrective action for clearing the SSFODU declared on an OT
port. At the end of each step wait to see if the fault clears. If not, continue with the next
step.
...................................................................................................................................................................................................
2 If power level is low on the DWDM facing port, identify the associated OCh trail and
verify the power levels along the OCh trail.
...................................................................................................................................................................................................
3 Identify the farthest upstream point relative to the far end OTUk port at which power
level falls within the expected range.
...................................................................................................................................................................................................
4 Check the alarms/conditions on the node located in Step 3 or the node immediately
upstream from point identified in Step 3.
...................................................................................................................................................................................................
6 If all power levels along the OCh trails fall within the target range, locate the fiber
connected directly to receiver of the port which detects SSFODU condition.
...................................................................................................................................................................................................
....................................................................................................................................................................................................................................
2-296 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures SSFODU (Server Signal Failure - ODU)
SSFODU
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
8 If cleaning the fiber does not clear the problem, replace the fiber.
...................................................................................................................................................................................................
9 If the problem is detected on the client port of 11STAR1 OT, and the power level is
within the operating range, check for pluggable module alarms.
...................................................................................................................................................................................................
SSFODUEGR
Severity NR
Service affecting? No
Applicability 43STX4, 43STX4P
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-297
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures SSFODUEGR (Egress Signal Server Failure - ODU)
SSFODUEGR
....................................................................................................................................................................................................................................
Corrective Action
This procedure details the corrective action for clearing the SSFODUEGR declared on an
OT port. At the end of each step wait to see if the fault clears. If not, continue with the
next step.
...................................................................................................................................................................................................
2 If power level is low on the DWDM facing port, identify the associated OCh trail and
verify the power levels along the OCh trail.
...................................................................................................................................................................................................
3 Identify the farthest upstream point relative to the far end OTUk port at which power
level falls within the expected range.
...................................................................................................................................................................................................
4 Check the alarms/conditions on the node located in Step 3 or the node immediately
upstream from point identified in Step 3.
...................................................................................................................................................................................................
6 If all power levels along the OCh trails fall within the target range, locate the fiber
connected directly to receiver of the port which detects SSFODUEGR condition.
...................................................................................................................................................................................................
8 If cleaning the fiber does not clear the problem, replace the fiber.
...................................................................................................................................................................................................
9 If the problem is detected on the client port of OT, and the power level is within the
operating range, check for pluggable module alarms.
...................................................................................................................................................................................................
....................................................................................................................................................................................................................................
2-298 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures SWEQPT (Equipment Controller redundancy is
compromised); SWEQPT (Protection switching equipment
failure)
....................................................................................................................................................................................................................................
SWEQPT
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-299
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures SWEQPT (Equipment Controller redundancy is
SWEQPT compromised)
....................................................................................................................................................................................................................................
Severity Minor
Service affecting? No
Applicability SHELF-1
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
CLI show logs severity (unless the default settings have been changed, the
severity of SWEQPT is minor.
....................................................................................................................................................................................................................................
2-300 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures SWEQPT (Equipment Controller redundancy is
SWEQPT compromised)
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
2 Look for the log "Equipment Controller redundancy is compromised". The log contains a
demerit descriptor, as seen in Table 2-1, “Corrective Actions for Equipment Controller
Demerits” (p. 2-301).
For each log/demerit that is raised, take the corrective action as listed in the following
table. If a transitional demerit remains for greater than 20 minutes, then proceed with this
procedure.
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-301
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures SWEQPT (Equipment Controller redundancy is
SWEQPT compromised)
....................................................................................................................................................................................................................................
Table 2-1 Corrective Actions for Equipment Controller Demerits (continued)
...................................................................................................................................................................................................
3 Perform a warm reset of the card on the inactive card where the alarm is raised.
...................................................................................................................................................................................................
...................................................................................................................................................................................................
....................................................................................................................................................................................................................................
2-302 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures SWEQPT (Equipment Controller redundancy is
SWEQPT compromised)
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
6 Replace the card. Refer to “Replacing System Components” (p. 3-20). Follow the return
and repair process in the Customer and Product Support guide to return the faulty card to
an authorized repair center for replacement.
E...................................................................................................................................................................................................
N D O F S T E P S
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-303
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures SWEQPT (Protection Switching Equipment Failure)
SWEQPT
....................................................................................................................................................................................................................................
Severity Minor
Service affecting? No
Applicability 112SCA1, 112SCX10, 11DPE12E, 11DPM12, 11STAR,
11STMM10, 11STGE12, 43SCX4, 43STA1P, 43STX4, 43STX4P
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 Determine if there are any hardware or software failure alarms for the transponder card
that is inactive and providing protection for the working one. Based on the information
presented, determine the cause of the failure and resolve that issue first using the
appropriate corrective action(s).
...................................................................................................................................................................................................
...................................................................................................................................................................................................
....................................................................................................................................................................................................................................
2-304 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures SWEQPT (Protection Switching Equipment Failure)
SWEQPT
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
4 Reseat the mate transponder card. Refer to “Reseating a Card” (p. 3-19).
...................................................................................................................................................................................................
5 Replace the mate transponder card. Refer to “Replacing System Components” (p. 3-20).
Follow the return and repair process in the Customer and Product Support guide to return
the faulty card to an authorized repair center for replacement.
E...................................................................................................................................................................................................
N D O F S T E P S
SWFTDWN
Severity Minor
Service affecting? No
Applicability Software Upgrades on all Cards
Corrective Action
The corrective action depends on whether you want to commit the software upgrade, or
back out of the software upgrade. The alarm clears when a commit or a back out is issued
after the software upgrade is complete.
For more details on the upgrade process, refer to the Alcatel-Lucent User Provisioning
Guide.
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-305
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures Committing the Software Upgrade
SWFTDWN
....................................................................................................................................................................................................................................
Re-enter this command until the system indicates that the software upgrade is complete.
...................................................................................................................................................................................................
E...................................................................................................................................................................................................
N D O F S T E P S
....................................................................................................................................................................................................................................
2-306 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures Backing out the Software Upgrade
SWFTDWN
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
E...................................................................................................................................................................................................
N D O F S T E P S
SWMTXMOD
SWMTXMOD
This section includes procedures for the following alarms:
• SWMTXMOD (Switching Matrix Module Failure)
• SWMTXMOD (Y-Cable Switchover Timer Expired)
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-307
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures SWMTXMOD (Switching Matrix Module Failure)
SWMTXMOD
....................................................................................................................................................................................................................................
Severity Critical
Service affecting? Yes
Applicability CWR8
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 Perform a warm reset on the card where the SWMTXMOD condition is raised.
...................................................................................................................................................................................................
....................................................................................................................................................................................................................................
2-308 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures SWMTXMOD (Switching Matrix Module Failure)
SWMTXMOD
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
4 Replace the card. Refer to “Replacing System Components” (p. 3-20). Follow the return
and repair process in the Customer and Product Support guide to return the faulty card to
an authorized repair center for replacement.
E...................................................................................................................................................................................................
N D O F S T E P S
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-309
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures SWMTXMOD (Y-Cable Switchover Timer Expired)
SWMTXMOD
....................................................................................................................................................................................................................................
Severity Critical
Service affecting? No
Applicability 11STAR1, 11STMM10, 11STGE12
Corrective Action
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 Perform the steps in the procedure “EQPTDGR” (p. 2-75) for the standby card.
...................................................................................................................................................................................................
2 Perform the steps in the procedure “EQPTDGR” (p. 2-75) for the active card.
E...................................................................................................................................................................................................
N D O F S T E P S
SWUPGCOMMIT
Severity Minor
Service affecting? No
Applicability SYSTEM
....................................................................................................................................................................................................................................
2-310 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures SWUPGCOMMIT (No committed software load (Autoinstall
SWUPGCOMMIT disabled))
....................................................................................................................................................................................................................................
Corrective Action
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 To upgrade to a new release or clear the alarm, the current software load must be
committed. Enter the following command to commit the software:
E...................................................................................................................................................................................................
N D O F S T E P S
SWUPGFAIL
Severity Minor
Service affecting? No
Applicability • NE level: SYSTEM
• Card level: 11STAR1, 11STMM10, 11STGE12, ALPHG,
AHPHG, CWR, OPS, SVAC
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-311
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures SWUPGFAIL (Software Upgrade Failed)
SWUPGFAIL
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
...................................................................................................................................................................................................
2 Based on the information provided by the status, as listed in the following table,
determine the cause of the failure and resolve that issue first.
Upgrade
Action
status
Transfer failed This is an internal error indicating a failure between the EC and another
card. Retry the upgrade process.
File access Problem accessing the load file on the EC disk. Retry the upgrade process.
failed
File corruption Retry the upgrade process.
detected during
transfer
Timeout The upgrade timed out. Retry the upgrade process.
Operation in No action required.
progress
Install in No action required.
progress
Transfer in Attempted to do an upgrade while SWL was busy.
progress 1. Wait for the action to complete, or abort the current action (config
software abort).
2. Retry the upgrade process.
Card not found A card was removed while an upgrade was in progress. Retry again (with or
without the missing card).
Card type not The software release does not contain a software load for the card.
found in catalog 1. Check that you are upgrading to the correct software load. Retry with
the correct load.
2. If you are upgrading to the correct load, determine if the card in question
is required for normal operations.
3. If the card is not required, remove the card from the system.
4. If the card is required for normal operation, contact your service
representative.
....................................................................................................................................................................................................................................
2-312 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures SWUPGFAIL (Software Upgrade Failed)
SWUPGFAIL
....................................................................................................................................................................................................................................
Table 2-2 Software upgrade status and actions (continued)
Upgrade
Action
status
Lost The card experienced a temporary communications problem. Retry the
communication upgrade process.
with target
Flash read failed The card has a problem with one or more of its flash banks.
1. Retry the upgrade process.
2. If the retry fails,then replace the card in question
Flash write The card has a problem with one or more of its flash banks.
failed 1. Retry the upgrade process.
2. If the retry fails, then replace the card in question
Flash erase The card has a problem with one or more of its flash banks.
failed 1. Retry the upgrade process.
2. If the retry fails, then replace the card in question.
DB erase failed Retry the upgrade process.
DB read failed Retry the upgrade process.
DB write failed Database access failure.
1. Retry the upgrade process.
2. If the retry fails, then replace the EC card in question.
TFTP server ip Set the IP address of the TFTP server.
address not set
Failed to access Retry the upgrade process.
catalog
TFTP server Ensure that the server is up and running correctly.
error
TFTP network There is a problem with the TFTP connectivity.
error 1. Check and correct TFTP server configuration.
2. Check and correct network connectivity.
3. Retry the upgrade process.
TFTP timeout There is a problem with the TFTP connectivity.
1. Check and correct TFTP server configuration.
2. Check and correct network connectivity.
3. Retry the upgrade process.
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-313
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures SWUPGFAIL (Software Upgrade Failed)
SWUPGFAIL
....................................................................................................................................................................................................................................
Table 2-2 Software upgrade status and actions (continued)
Upgrade
Action
status
No upgrade path Attempt to upgrade to a release which is not backwards compatible with the
current release.
1. Upgrade to an intermediate release first.
2. Once the intermediate load is accomplished, retry the upgrade process to
the final upgrade release.
Operation The upgrade was manually aborted. Retry the upgrade process.
aborted
Invalid script The audit was unable to produce a valid upgrade script. Retry the upgrade
process.
Load and bank An attempt was made to load a boot load in an application bank, or vice
are incompatible versa. This is an invalid operation. Application loads can only be loaded into
application banks; boot loads can only be loaded into boot banks. Perform
the upgrade but this time specify the correct bank.
Backup&Restore Set the backup and restore host IP address.
host IP not set
Database backup Retry the upgrade process.
failed
Database restore Retry the upgrade process.
failed
Couldn't find There is a problem with the database backup server, or the connectivity to
database to the server or the database server configuration.
restore 1. Check and correct the database backup server configuration.
2. Check and correct DCN network connectivity. Confirm that the TFTP
server can accept ping commands (config tools ping <TFTP server>).
3. Check and correct the status of database server.
4. Retry the upgrade process once the previous steps are complete.
Attempted Retry the upgrade process.
activate before
load
Bank is empty Retry the upgrade process.
Load not found An attempt was made to activate a bank with an incorrect or missing
on card software load.
1. Reload the software.
2. Activate the load.
....................................................................................................................................................................................................................................
2-314 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures SWUPGFAIL (Software Upgrade Failed)
SWUPGFAIL
....................................................................................................................................................................................................................................
Table 2-2 Software upgrade status and actions (continued)
Upgrade
Action
status
Load file not A software load file could not be found on the disk. Repeat the upgrade to
found transfer the file from FTP to the disk.
Load could not The correct load could not be activated.
be activated Retry the upgrade process.
Operation Card was reset while upgrade was underway.
interrupted by 1. Wait for the reset of card to complete.
reset
2. Relog into NE (if required).
3. Retry the upgrade process.
Software version A commit failed because not all cards were running the same software
mismatch release. This error is not the cause of an upgrade failure alarm.
Repeat the upgrade process.
Activity switch The CCs failed to switch activity, so the upgrade cannot continue.
failed 1. Resolve redundancy issues.
2. Retry the upgrade process.
Mate EC unable The inactive EC was unable to take activity, so the upgrade cannot continue.
to take activity 1. Resolve redundancy issues.
2. Retry the upgrade process.
...................................................................................................................................................................................................
3 Perform a warm reset on the card that failed to upgrade and try the upgrade procedure
again.
...................................................................................................................................................................................................
4 Perform a cold reset of the card on the card that failed to upgrade and try the upgrade
procedure again.
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-315
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures SWUPGFAIL (Software Upgrade Failed)
SWUPGFAIL
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
5 Reseat the card that failed to upgrade and try the upgrade procedure again. Refer to
“Reseating a Card” (p. 3-19).
...................................................................................................................................................................................................
6 Replace the card that failed to upgrade and try the upgrade procedure again. Refer to
“Replacing System Components” (p. 3-20). Follow the return and repair process in the
Customer and Product Support guide to return the faulty card to an authorized repair
center for replacement.
...................................................................................................................................................................................................
SYNCOOS
Severity Major
Service affecting? Yes (LINEREFSYS)
No (SYNC)
Applicability LINEREFSYS, SYNC
....................................................................................................................................................................................................................................
2-316 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures SYNCOOS (Timing reference failed (Not Protected or
SYNCOOS Protection not Available))
....................................................................................................................................................................................................................................
E...................................................................................................................................................................................................
N D O F S T E P S
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-317
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures SYNCOOS (Timing reference failed--system going into
SYNCOOS holdover)
....................................................................................................................................................................................................................................
E...................................................................................................................................................................................................
N D O F S T E P S
SYNREFFAIL
Severity Minor
Service affecting? No
Applicability LINEREFSYS
Corrective Action
...................................................................................................................................................................................................
....................................................................................................................................................................................................................................
2-318 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures SYNREFFAIL (Timing reference failed, (not Protected or
SYNREFFAIL Protection not Available))
....................................................................................................................................................................................................................................
E...................................................................................................................................................................................................
N D O F S T E P S
SYNREFUNEQ
Severity Minor
Service affecting? No
Applicability LINEREFSYS
Corrective Action
...................................................................................................................................................................................................
E...................................................................................................................................................................................................
N D O F S T E P S
SYSBOOT
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-319
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures SYSBOOT (Cold Start); SYSBOOT (Warm Start)
....................................................................................................................................................................................................................................
None. This is a normal report caused by user actions.
....................................................................................................................................................................................................................................
2-320 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures TIM (Trace Identifier Mismatch)
TIM
....................................................................................................................................................................................................................................
TIM
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-321
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures TIM (Client Ports)
TIM
....................................................................................................................................................................................................................................
Severity Minor
Service affecting? No
Applicability 112SA1L, 112SCX10, 112SX10L, 11DPE12, 11DPE12E,
11QPA4, 11STAR1, 11STMM10, 11STGE12, 43SCX4, 43STA1P,
43STX4, 43STX4P, 4DPA4
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 Check that the section trace configuration of the client port is correct:
...................................................................................................................................................................................................
...................................................................................................................................................................................................
3 Check the SONET device generating the section trace, connected to the client port that is
raising the TIMS alarm, and verify its configuration. If there are errors in the provisioning
of the section trace transmit state, mode or message, correct them. Refer to that device's
user manual.
....................................................................................................................................................................................................................................
2-322 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures TIM (Client Ports)
TIM
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
4 Verify that the physical fibering between the client port and the SONET device is correct.
...................................................................................................................................................................................................
5 Perform a warm reset of the card on which the TIMS condition is raised.
...................................................................................................................................................................................................
6 Perform a cold reset of the card on which the TIMS condition is raised.
...................................................................................................................................................................................................
8 Replace the card. Refer to “Replacing System Components” (p. 3-20). Follow the return
and repair process in the Customer and Product Support guide to return the faulty card to
an authorized repair center for replacement.
E...................................................................................................................................................................................................
N D O F S T E P S
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-323
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures Trail Trace Identifier Mismatch (Network Ports)
TIM
....................................................................................................................................................................................................................................
Severity Minor
Service affecting? No
Applicability 11QPA4, 43STX4, 4DPA4
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 Verify that the physical fibering between the network receive port of the transponder and
the output port of the SFD5, SFD44, or SFC2/4/8 is correct.
...................................................................................................................................................................................................
2 Perform the procedure “Determining the Far End of a Service” (p. 3-10) to determine the
NE and location of the transponder at the other end of this service.
...................................................................................................................................................................................................
3 Verify that the physical fibering between the network transmit port of the transponder and
the input port of the SFD5, SFD44, or SFC2/4/8 is correct.
...................................................................................................................................................................................................
4 Perform a warm reset of the card on the local card where the TIM condition is raised. If
the problem does not clear then perform a warm reset on the far-end card associated with
the local card raising the TIM condition.
....................................................................................................................................................................................................................................
2-324 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures Trail Trace Identifier Mismatch (Network Ports)
TIM
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
5 Perform a cold reset of the card on the local card where the TIM condition is raised. If the
problem does not clear then perform a cold reset on the far-end card associated with the
local card raising the TIM condition.
...................................................................................................................................................................................................
6 Reseat the alarmed card. If the problem does not clear then reseat the associated far end
card. Refer to “Reseating a Card” (p. 3-19).
...................................................................................................................................................................................................
7 Replace the alarmed card. If the problem does not clear then replace the associated
far-end card. Refer to “Replacing System Components” (p. 3-20). Follow the return and
repair process in the Customer and Product Support guide to return the faulty card to an
authorized repair center for replacement.
E...................................................................................................................................................................................................
N D O F S T E P S
TIMEGR
Severity CR
Service affecting? Yes
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-325
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures TIMEGR (Egress Trail Identifier Mismatch - ODU)
TIMEGR
....................................................................................................................................................................................................................................
To clear the TIMEGR condition, perform the steps in the procedure, “TIM” (p. 2-321).
....................................................................................................................................................................................................................................
2-326 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures TIMODU (Trace Identifier Mismatch - ODU)
TIMODU
....................................................................................................................................................................................................................................
TIMODU
Severity Critical
Service affecting? Yes
Applicability 112SA1L, 112SCA1, 112SCX10, 112SX10L, 11DPE12E,
11STAR1, 11STMM10, 11STGE12, 43SCX4, 43STA1P, 43STX4,
43STX4P
NOTICE
Service-disruption hazard
Failure to follow instructions in this step could result in SERVICE INTERRUPTION.
Notify the person in charge of the optical line so that traffic can be re-routed.
Corrective Action
This procedure details the corrective action for clearing the TIMODU alarm declared on
an OT port.
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 Examine the NE alarm list. Determine the AID of the OT reporting this alarm condition.
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-327
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures TIMODU (Trace Identifier Mismatch - ODU)
TIMODU
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
2 Check the local office records. Determine if the correct expected ODU trail trace message
for this signal matches the data in the expected incoming ODU trail trace message listed
for the report.
If... Then...
the correct expected ODU trail trace message Continue with Step 3.
for this signal matches the data in the expected
incoming ODU trail trace message listed for
the report
the correct expected ODU trail trace message Proceed to Step 6.
for this signal does not match the data in the
expected incoming ODU trail trace message
listed for the report
...................................................................................................................................................................................................
4 Trace the fiber jumper connected to the line port of the OT identified in the AID, back to
the source OT. If the jumper fiber is connected to the correct source, go to Step 6.
Note: Refer to Caution at the beginning of this procedure.
...................................................................................................................................................................................................
5 Use local procedures to connect the fiber jumper to the correct source.
...................................................................................................................................................................................................
6 If the alarm is still listed in the NE alarm list, then at the user interface, enter the correct
expected incoming ODU trail trace message. The TIMODU alarm should clear.
E...................................................................................................................................................................................................
N D O F S T E P S
TRMT
....................................................................................................................................................................................................................................
2-328 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures TRMT (Port Transmit Failure)
TRMT
....................................................................................................................................................................................................................................
Severity Critical.
Service affecting? Yes.
Applicability 112SCA1, 112SCX10, 11DPE12E, 11STAR, 11STMM10,
11STGE12, 43SCX4, 43STA1P, 43STX4, 43STX4P, MVAC,
SVAC
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
...................................................................................................................................................................................................
2 Remove the pluggable module from the port on the card it is inserted in. Examine the
connector on the pluggable module and the receptacle connector on the card where the
pluggable module plugs into for any damage. If no damage is seen, reinsert the pluggable
module into its port.
...................................................................................................................................................................................................
3 Remove and replace the pluggable module with another unit of the same type, being
careful with the connected fiber jumpers. Refer to “Replacing an SFP Module” (p. 3-27).
...................................................................................................................................................................................................
4 Perform a cold reset of the card on the card where the pluggable module failure is raised.
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-329
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures TRMT (Port Transmit Failure)
TRMT
....................................................................................................................................................................................................................................
WEBUI Select the card, click the Reboot tab, select Cold Reboot >Submit.
...................................................................................................................................................................................................
TRMTMOD
Severity Critical.
Service affecting? Yes.
Applicability 112SA1L, 112SCA1, 112SCX10, 112SX10L, 11STAR1,
11STMM10, 11STGE12, 43SCX4, 43STA1P, 43STX4, 43STX4P,
4DPA2, 4DPA4, A23251, AHPHG, AHPLG ALPHG, ALPFGT,
AM2017B, AM2125A, AM2125B, AM2325B, OSCT
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
....................................................................................................................................................................................................................................
2-330 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures TRMTMOD (Pluggable Module Transmit Failure)
TRMTMOD
....................................................................................................................................................................................................................................
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
...................................................................................................................................................................................................
2 Remove the pluggable module from the port on the card it is inserted in. Examine the
connector on the pluggable module and the receptacle connector on the card where the
pluggable module plugs into for any damage. If no damage is seen, reinsert the pluggable
module into its port.
...................................................................................................................................................................................................
3 Remove and replace the pluggable module with another unit of the same type, being
careful with the connected fiber jumpers. Refer to “Replacing an SFP Module” (p. 3-27).
...................................................................................................................................................................................................
4 Perform a cold reset of the card on the card where the pluggable module failure is raised.
...................................................................................................................................................................................................
UNG/UNP
UNG/UNP
The OT port has detected a UNG or UNP at the MEP layer.
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-331
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures UNG/UNP
UNG/UNP
....................................................................................................................................................................................................................................
A MEP detects Unexpected MEP or “unexpected period” when it receives one of the
following:
• CCM frame with a correct MEG level (that is, the MEG level is the same as the
MEP's own MEG level) and a correct MEG ID, but an Unexpected MEP ID which
includes the MEP's own MEP ID
• CCM frame with a correct MEG level (that is, the MEG level is equal to the MEP's
own MEG level), a correct MEG ID, a correct MEP ID, but with period field value
different than the MEP's own CCM transmission period
Determining the unexpected MEP ID is possible when the MEP maintains a list of its peer
MEP IDs. A list of peer MEP IDs must be configured on each MEP during provisioning.
This condition is most likely caused by misconfiguration.
Severity Major
Service affecting? No
Applicability 11DPE12E
The alarm is cleared when the MEP does not receive CCM frames an expected MEP ID,
or MEP does not receive a CCM frame with an incorrect period field value.
Corrective Action
...................................................................................................................................................................................................
1 Check the peer MAID (MD name and MA Name). The local MAID and remote peer
MAID should be same.
E...................................................................................................................................................................................................
N D O F S T E P S
UNKNOWN
Severity Critical
Service affecting? Yes
Applicability All cards
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 Verify if the inserted card is supported for the current running release.
...................................................................................................................................................................................................
2 If the card is not yet supported in this release and the card is a required type for the NE,
verify that the correct release is running on the NE. Upgrade the NE to the correct release
if it is not to support this card type.
...................................................................................................................................................................................................
3 If the NE is running the correct release but the card is not yet supported in that release,
remove the card and replace it with one that is supported by the software running on the
NE.
...................................................................................................................................................................................................
4 If the card is supported and the NE is running the correct release, the problem may be
with the card itself.
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-333
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures UNKNOWN (Card Unknown)
UNKNOWN
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
...................................................................................................................................................................................................
...................................................................................................................................................................................................
8 Replace the card. Refer to “Replacing System Components” (p. 3-20). Follow the return
and repair process in the Customer and Product Support guide to return the faulty card to
an authorized repair center for replacement.
E...................................................................................................................................................................................................
N D O F S T E P S
UNKNOWNMOD
....................................................................................................................................................................................................................................
2-334 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures UNKNOWNMOD (Pluggable Module Unknown)
UNKNOWNMOD
....................................................................................................................................................................................................................................
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
...................................................................................................................................................................................................
3 Remove the pluggable module from the port on the card it is inserted in. Examine the
connector on the pluggable module and the receptacle connector on the card where the
pluggable module plugs into for any damage. If no damage exists, reinsert the pluggable
module into its port.
...................................................................................................................................................................................................
4 Remove and replace the pluggable module with another unit of the same type. Refer to
“Replacing an SFP Module” (p. 3-27). Take special care when handling the connected
fiber jumpers.
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-335
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures UNKNOWNMOD (Pluggable Module Unknown)
UNKNOWNMOD
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
5 Perform a cold reset of the card on the card where the pluggable module defect is raised.
...................................................................................................................................................................................................
7 . If there is no transmission, check that the provisioned signal rate is supported by the
pluggable module that is present. If not, use a different pluggable module, or change the
signal rate provisioning to a value supported by the pluggable module.
...................................................................................................................................................................................................
UPM
Severity Critical
Service affecting? Yes
Applicability 112SCX10, 112SX10L, 11QPA4, 11STAR1, 11STMM10,
43SCX4, 4DPA4
....................................................................................................................................................................................................................................
2-336 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures UPM (GFP User Payload Mismatch)
UPM
....................................................................................................................................................................................................................................
Corrective Action
This procedure details the corrective action for clearing the GFP User Payload Mismatch
on an OT port. At the end of each step wait to see if the fault clears. If not, continue with
the next step.
...................................................................................................................................................................................................
1 Locate the OT with the UPM defect. Verify the encapsulation mode value.
...................................................................................................................................................................................................
2 Locate the OT at the opposite end of the link. Ensure that the provisioning for the
encapsulation mode parameter is the same for each OT.
E...................................................................................................................................................................................................
N D O F S T E P S
URU
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-337
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures URU-OCH-LOS (Underlying resource unavailable - OTS)
URU
....................................................................................................................................................................................................................................
Severity Major
Service affecting? Yes
Applicability 112SA1L, 112SCA1, 112SCX10, 112SX10L, 43SCX4
Corrective Action
Perform corrective action as described in “LOS (Loss of Signal)” (p. 2-148).
Severity NA
Service affecting? No
Applicability A2325A, AHPHG, AHPLG, ALPHG, ALPFGT, AM2125A,
AM2125B, AM2325B, AM2017B, OSCT, RA2P
Corrective Action
Severity NA
Service affecting? No
Applicability A2325A, AHPHG, AHPLG, ALPHG, ALPFGT, AM2125A,
AM2125B, AM2325B, AM2017B, OSCT, RA2P
Corrective Action
....................................................................................................................................................................................................................................
2-338 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures URU-OTS-TX (Underlying resource unavailable - OTS
URU [Transmit])
....................................................................................................................................................................................................................................
Severity Major
Service affecting? Yes
Applicability A2325A, AHPHG, AHPLG, ALPHG, ALPFGT, AM2125A,
AM2125B, AM2325B, AM2017B, OSCT, RA2P
Corrective Action
Severity Major
Service affecting? Yes
Applicability 112SA1L, 112SCA1, 112SCX10, 112SCX10, 112SX10L,
11DPE12, 11QPA4, 11STAR1, 11STGE12, 11STMM10, 43SCX4,
43STA1P, 43STX4, 43STX4P, 4DPA4
Corrective Action
Perform corrective actions for the reported pluggable module conditions on the OT card.
Severity Major
Service affecting? Yes
Applicability 112SA1L, 112SCX10, 112SX10L, 11STAR1, 11STMM10,
11STGE12, 43SCX4, 43STA1P, 43STX4, 43STX4P, 4DPA2,
4DPA4, A2325A, AHPHG, AHPLG, ALPHG, ALPFGT,
AM2017B, AM2125A, AM2125B, AM2325B, CWR, FAN, OPS,
OSC, OSCT, PF, RA2P, SFC, SFD, SVAC, USRPNL, WTOCM
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-339
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures URU-S (Underlying Resource Unavailable - Card Failure)
URU
....................................................................................................................................................................................................................................
Corrective Action
Perform corrective actions for the reported card failure conditions on the OT card.
....................................................................................................................................................................................................................................
2-340 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures USALS (Auto Laser Shutoff Due to Upstream Fault)
USALS
....................................................................................................................................................................................................................................
USALS
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 Determine which network port on the near-end card is associated with the client port that
has raised the USALS condition. Network ports for this product are usually port 1. Look
for LOS, LOC or LOF at the network port or Out of Service type alarms at the associated
client port(s).
...................................................................................................................................................................................................
2 Using the applicable procedure for the fault detected in Step 1, clear the fault.
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-341
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures USALS (Auto Laser Shutoff Due to Upstream Fault)
USALS
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
3 If the desired behavior at the near end client port is to inject an Alarm Indication Signal
(AIS), idle frames, or an invalid signal and not to shut the laser off in reaction to the
upstream fault, issue the following command at the near end to change the LOSProp
(LOS Propagation) setting.
...................................................................................................................................................................................................
4 Using the procedure “Determining the Far End of a Service” (p. 3-10), determine the
nature of the fault at the far end. Look for LOS or Out of Service type alarms at the
associated client port(s).
...................................................................................................................................................................................................
5 Using the applicable procedure for the fault detected in Step 4, clear the fault.
If the condition does not clear, perform the following steps on the near end card.
...................................................................................................................................................................................................
...................................................................................................................................................................................................
...................................................................................................................................................................................................
9 Replace the card. Refer to “Replacing System Components” (p. 3-20). Follow the return
and repair process in the Customer and Product Support guide to return the faulty card to
an authorized repair center for replacement.
....................................................................................................................................................................................................................................
2-342 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures USALS (Auto Laser Shutoff Due to Upstream Fault)
USALS
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
10 Repeat Step 6 to Step 9 for the associated card at the far-end of the service.
E...................................................................................................................................................................................................
N D O F S T E P S
USLOS
Severity Minor
Service affecting? No
Applicability A2325A, AHPHG, AHPLG, ALPHG, ALPFGT, AM2017B,
AM2325B, OSCT
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-343
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures USLOS (Upstream Channel Absent)
USLOS
....................................................................................................................................................................................................................................
At the end of each step wait to see if the fault clears. If not, continue with the next step. It
may take several seconds for channel power out of range and channel absent alarms to
clear after each step.
...................................................................................................................................................................................................
1 Perform the procedure “Path Power Trace” (p. 3-8) to identify the network path the
particular alarmed channel is traversing.
...................................................................................................................................................................................................
2 Find the source of the channel's service and ensure that the add cross connect is
administratively up and that there are no Wavelength Tracker or channel
alarms/conditions for the associated transponder or SVAC upstream. If there are, clear
those alarms/conditions first before continuing.
...................................................................................................................................................................................................
3 Retrieve the configured topology upstream from this port to the service's ingress point to
the NE. Ensure that the physical fiber topology matches.
...................................................................................................................................................................................................
4 Verify that the loss in the fiber that is feeding the port is not higher than expected by
comparing the bulk powers ending and leaving the fiber. If the loss is higher than
expected, clean the fiber ends, and if this does not solve the problem, replace the fiber. If
this still does not solve the condition on the amplifier, the problem may be with the card
itself.
...................................................................................................................................................................................................
...................................................................................................................................................................................................
...................................................................................................................................................................................................
....................................................................................................................................................................................................................................
2-344 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures USLOS (Upstream Channel Absent)
USLOS
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
8 Replace the card. Refer to “Replacing System Components” (p. 3-20). Follow the return
and repair process in the Customer and Product Support guide to return the faulty card to
an authorized repair center for replacement.
E...................................................................................................................................................................................................
N D O F S T E P S
USOCHCOLLISION
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 Perform the procedure “Path Power Trace” (p. 3-8) to identify the network path the
particular alarmed channel is traversing.
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-345
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures USOCHCOLLISION (Upstream Channel Collision Input
USOCHCOLLISION Direction)
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
CLI alm
show condition
WEBUI Reports > Alarm List > Total
Reports > Condition List
...................................................................................................................................................................................................
...................................................................................................................................................................................................
7 Replace the card. Refer to “Replacing System Components” (p. 3-20). Follow the return
and repair process in the Customer and Product Support guide to return the faulty card to
an authorized repair center for replacement.
E...................................................................................................................................................................................................
N D O F S T E P S
VCGLOA
Severity Critical
Service affecting? Yes
Applicability 11STMM10
Corrective Action
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1 Verify the end-to-end path of the 11STMM10 circuit to ensure that the card reporting the
alarm is connected to a 11STMM10 on the far end. A possible cause of this alarm is if the
card is connected to another valid OC-48 signal generated by a test set or SONET
interface, but which does not include two GFP encapsulated 1GbE signals. Perform a
warm card reset of the 11STMM10 reporting the alarm.
...................................................................................................................................................................................................
2 Perform a warm reset of the card of the far end 11STMM10 that is connected to the
11STMM10 reporting the alarm.
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-347
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures VCGLOA (Loss of alignment)
VCGLOA
....................................................................................................................................................................................................................................
WEBUI Select the card, click the Reboot tab, select Warm Reboot >Submit.
...................................................................................................................................................................................................
3 Perform a cold reset of the card of the far end 11STMM10 that is connected to the
11STMM10 reporting the alarm.
Note: Refer to Caution at the beginning of this procedure.
...................................................................................................................................................................................................
4 Reseat the card of the far end 11STMM10 that is connected to the 11STMM10 reporting
the alarm. Refer to “Reseating a Card” (p. 3-19).
...................................................................................................................................................................................................
5 Replace the 11STMM10 reporting the alarm. Refer to “Replacing System Components”
(p. 3-20). Follow the return and repair process in the Customer and Product Support guide
to return the faulty card to an authorized repair center for replacement.
E...................................................................................................................................................................................................
N D O F S T E P S
VCGSSF
Severity Critical
Service affecting? Yes
Applicability 11STMM10
....................................................................................................................................................................................................................................
2-348 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures VCGSSF (VCG Server Signal Failure)
VCGSSF
....................................................................................................................................................................................................................................
Corrective Action
...................................................................................................................................................................................................
1 Verify that the time slot information on the 11STMM10 line port and ODU1 are correctly
provisioned on each end of the optical link. If not, use the following CLI commands to
ensure timeslots are provisioned the same:
• Config interface 11STMM10 shelf slot/C{1-10} 1gbe timeslot
line 1 - 4
• Config interface 11stmm10 shelf slot/C{1-10} 1gbe timeslot vts
0 or 1, 4, 7, 10, 13, 16, 19, 22, 25, 28, 31, 34, 37, 40, 43, 46
E...................................................................................................................................................................................................
N D O F S T E P S
VOLTAGEHIGH
Severity Critical
Service affecting? No
Applicability 112SA1L, 112SCA1, 112SCX10, 112SX10L, 11DPE12E,
11DPM12, 11STAR1, 11STMM10, 11STGE12, 43SCX4,
43STA1P, 43STX4, 43STX4P, 4DPA2, 4DPA4, AHPHG, AHPLG,
ALPHG, ALPFGT, AM2017B, AM2125A, AM2125B, CWR,
Equipment Controller, FLC, MESH4, MT0C, MVAC, OPS,
OSCT, RA2P, SVAC, USRPNL, WR, WTOCM
At the end of each step wait to see if the fault clears. If it does not, go to the next step.
...................................................................................................................................................................................................
1 Using a DC voltmeter, measure the power going to the shelf and verify that it is within
the accepted limits for proper operation (-48 to -52 volts).
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-349
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures VOLTAGEHIGH [High input voltage defect]
VOLTAGEHIGH
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
2 Perform a warm reset on the Equipment Controller that is raising the PWR condition.
...................................................................................................................................................................................................
3 Perform a cold reset on the Equipment Controller that is raising the PWR condition.
...................................................................................................................................................................................................
5 Replace the Equipment Controller that is raising the PWR condition. Follow the return
and repair process to return the card to an authorized repair center for replacement.
E...................................................................................................................................................................................................
N D O F S T E P S
VOLTAGELOW
Severity Critical
Service affecting? No
....................................................................................................................................................................................................................................
2-350 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures VOLTAGELOW [Low input voltage defect]
VOLTAGELOW
....................................................................................................................................................................................................................................
At the end of each step wait to see if the fault clears. If it does not, go to the next step.
...................................................................................................................................................................................................
1 Check the breakers for the alarmed shelf and verify that they are ON.
...................................................................................................................................................................................................
2 Using a DC voltmeter, measure the power going to the shelf and verify that it is within
the accepted limits for proper operation (-48 to -52 volts).
...................................................................................................................................................................................................
3 Perform a warm reset on the Equipment Controller that is raising the PWR condition.
...................................................................................................................................................................................................
4 Perform a cold reset on the Equipment Controller that is raising the PWR condition.
...................................................................................................................................................................................................
6 Replace the Equipment Controller that is raising the PWR condition. Follow the return
and repair process to return the card to an authorized repair center for replacement
E...................................................................................................................................................................................................
N D O F S T E P S
VTSFDI
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-351
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures VTSFDI (VTS Forward Defect Indication)
VTSFDI
....................................................................................................................................................................................................................................
Severity NA
Service affecting? No
Applicability 11DPE12, 11DPE12E
Corrective action
This procedure details the corrective action for clearing the VTSFDI alarm associated
with an 11DPE12/11DPE12E OT port. At the end of each step, wait to see if the fault
clears. If not, go to the next step.
...................................................................................................................................................................................................
2 Identify the farthest upstream alarm/condition relative to the far end OTU2 port or client
GBE port.
...................................................................................................................................................................................................
VTSOCI
....................................................................................................................................................................................................................................
2-352 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures VTSOCI (VTS Open Connection Indication)
VTSOCI
....................................................................................................................................................................................................................................
The OT has detected a Virtual Time Slot Open Connection Indication on an associated
VTS. This condition is raised when the downstream 11DPE12/11DPE12E OT receives an
APS/PCC message indicating an OCI from the upstream OT. The VTSOCI alarm is raised
at the downstream OT on the Virtual Time Slot [n] which has an established connection.
Severity Major
Service affecting? Yes
Applicability 11DPE12/11DPE12E
Corrective action
This procedure details the corrective action for clearing the VTOCI alarm associated with
an 11DPE12/11DPE12E port.
...................................................................................................................................................................................................
WKSWBK
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-353
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures WKSWBK (Automatic switch to working)
WKSWBK
....................................................................................................................................................................................................................................
Corrective Action
At the end of each step wait to see if the fault clears. If not, continue with the next step.If
there are no faults against working facility/equipment:
...................................................................................................................................................................................................
2 Determine which side is the working side and which side is the protection side.
...................................................................................................................................................................................................
...................................................................................................................................................................................................
If the state is down, the switch may have been caused by user administrative provisioning.
...................................................................................................................................................................................................
5 Check for faults on the protection side card, or the protection side client/line ports.
CLI alm
...................................................................................................................................................................................................
6 If... Then...
faults are present, proceed to the appropriate procedure for
clearing the faults.
....................................................................................................................................................................................................................................
2-354 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures WKSWBK (Automatic switch to working)
WKSWBK
....................................................................................................................................................................................................................................
If... Then...
no faults are present, the switch may have occurred due to a
transient defect that has since cleared. The
action required to clear this condition depends
on whether or not there are outstanding
problems against the working
facility/equipment.
...................................................................................................................................................................................................
...................................................................................................................................................................................................
...................................................................................................................................................................................................
Note: This results in a standing condition for the lockout itself (LOCKOUTOFPR).
E...................................................................................................................................................................................................
N D O F S T E P S
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-355
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures WKSWPR (Automatic switch to protection)
....................................................................................................................................................................................................................................
WKSWPR
Corrective Action
The action required to clear this condition depends on whether or not there are
outstanding problems against the working facility/equipment.
At the end of each step wait to see if the fault clears. If not, continue with the next step.If
there are no faults against working facility/equipment:
...................................................................................................................................................................................................
...................................................................................................................................................................................................
...................................................................................................................................................................................................
....................................................................................................................................................................................................................................
2-356 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures WKSWPR (Automatic switch to protection)
WKSWPR
....................................................................................................................................................................................................................................
If there are faults against working facility/equipment:
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
...................................................................................................................................................................................................
Note: This results in a standing condition for the lockout itself (LOCKOUTOFPR).
E...................................................................................................................................................................................................
N D O F S T E P S
WTR
Severity Minor
Service affecting? No
Applicability LINEREFSYS
Corrective Action
...................................................................................................................................................................................................
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 2-357
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Trouble-clearing procedures WTR (Wait to restore timer in effect)
WTR
....................................................................................................................................................................................................................................
E...................................................................................................................................................................................................
N D O F S T E P S
....................................................................................................................................................................................................................................
2-358 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
3 Supporting procedures
3
Overview
Purpose
This chapter lists the following supporting procedures for the 1830 Photonic Service
Switch 32/16/4 that are referenced in Chapter 2, “Trouble-clearing procedures”.
Contents
...................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 3-1
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Supporting procedures Overview
....................................................................................................................................................................................................................................
....................................................................................................................................................................................................................................
3-2 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Supporting procedures Overview
....................................................................................................................................................................................................................................
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 3-3
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Supporting procedures Viewing Alarms and Logs
Alarms and Logs
....................................................................................................................................................................................................................................
....................................................................................................................................................................................................................................
3-4 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Supporting procedures WebUI Procedure
Alarms and Logs
....................................................................................................................................................................................................................................
WebUI Procedure
The web interface displays a summary of the active alarms on the NE at the top of the
navigation pane. The active alarm display is refreshed as specified in the session settings.
...................................................................................................................................................................................................
1 In the web interface, select a shelf, slot, or port on the Device Tree on the left of the
window.
...................................................................................................................................................................................................
2 To view a detailed list of active alarms, click on the active alarm summary display or
select Reports > Alarm List > Total.
Result: The Alarm List is displayed with a detailed list of the active alarms on the NE.
The list of alarms is refreshed automatically. You can refresh the list at any time by
clicking Refresh.
If you want to see alarms of one specific severity type, you can also sort this list by
severity (Critical, Major, or Minor) by selecting the corresponding severity after
Reports > Alarm List.
...................................................................................................................................................................................................
3 To view a detailed list of active conditions, select Reports > Condition List. Scroll to the
right to view the condition types associated with each alarm.
Result: The Condition List is displayed.
...................................................................................................................................................................................................
4 To view logs, select Logs > Alarms > Severity Level Alarm Log.
Result: The Alarms Log is displayed.
E...................................................................................................................................................................................................
N D O F S T E P S
1 Select Administration > Alarm Configuration and select the entity type for which you
want to change the alarm configuration.
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 3-5
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Supporting procedures Configuring the Alarm Severity Using the WebUI
Configuring alarm severity
....................................................................................................................................................................................................................................
The alarm conditions applicable to the selected entity type are displayed.
...................................................................................................................................................................................................
2 Click on the row containing the alarm condition you want to change.
...................................................................................................................................................................................................
3 Select the new severity from the drop-down list and click Submit.
The new alarm severity is applied for the selected condition on all of the entities on the
NE that match the selected entity type.
E...................................................................................................................................................................................................
N D O F S T E P S
2 Click Fault.
Result: The Alarmable Conditions are displayed for this entity.
...................................................................................................................................................................................................
3 Click on the row containing the alarm condition you want to change.
...................................................................................................................................................................................................
4 Select the new severity from the drop-down list, and click Submit.
Result: The new alarm severity is applied for the selected condition on the selected
entity.
E...................................................................................................................................................................................................
N D O F S T E P S
....................................................................................................................................................................................................................................
3-6 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Supporting procedures Configuring Alarm Severity Using the 1354 RM-PhM
Configuring alarm severity
....................................................................................................................................................................................................................................
1 To configure the alarm severity for all entities of the same type, go to the Topology View
and select the NE or NEs on which you want to change the alarm severity.
Note: If you do not explicitly select any NEs, the EMS will select all NEs in the
network for configuration. In this case, the EMS will retrieve alarm configuration data
for all of the NEs in the network, which may take a significant amount of time.
...................................................................................................................................................................................................
4 Select the entity type for which you want to change the alarm severity.
A list of condition types applicable to the selected entity is displayed.
...................................................................................................................................................................................................
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 3-7
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Supporting procedures Configuring Alarm Severity Using the 1354 RM-PhM
Configuring alarm severity
....................................................................................................................................................................................................................................
Configuring Alarm Severity for a Specific Entity
...................................................................................................................................................................................................
1 To configure the alarm severity for a specific entity, from the Management Control panel
(Topology View) and select the NE on which you want to change the alarm severity for a
specific entity.
...................................................................................................................................................................................................
3 Select the specific entity (card or port) where you want to change the alarm severity.
...................................................................................................................................................................................................
Procedure
....................................................................................................................................................................................................................................
3-8 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Supporting procedures Procedure
Path Power Trace
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
CLI alm
sh condition
...................................................................................................................................................................................................
2 Locate the first point along the path at which power out of range or absent is observed, or
there is a significant difference between expected and observed power. This point is
referred to as the "First point of concern" in this procedure.
...................................................................................................................................................................................................
4 Troubleshoot the alarms, concentrating on the points adjacent to the first point of concern.
The problem is most likely located between the first point of concern and the detection
point immediately upstream from it.
Note: It may take several seconds after corrective actions have been applied for
channel missing, channel absent, and power out of range alarms to clear.
1. Ensure that the relevant connection exists and is administratively up at the first point
of concern and at the point immediately upstream from it.
2. Examine the output for the connection of the appropriate band and channel. If the
connection exists then check the admin states of the connection and associated ports.
3. If the connection or ports are admin down then the entities must be brought admin up
in order to clear the alarm(s).
To bring a connection admin up:
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 3-9
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Supporting procedures Procedure
Path Power Trace
....................................................................................................................................................................................................................................
5. If the client port is admin down then it must be brought admin up in order to clear the
alarm(s).
E...................................................................................................................................................................................................
N D O F S T E P S
Procedure
...................................................................................................................................................................................................
1 Check the OCh Trail name for the near end of the service.
Search for the <shelf/slot/port> corresponding to the card and port in question. This will
provide the information required to proceed to Step 2.
...................................................................................................................................................................................................
...................................................................................................................................................................................................
3 Examine the output of Step 2 to determine the far end of the service.
E...................................................................................................................................................................................................
N D O F S T E P S
....................................................................................................................................................................................................................................
3-10 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Supporting procedures Procedure
Checking for Services on a Port
....................................................................................................................................................................................................................................
Procedure
...................................................................................................................................................................................................
...................................................................................................................................................................................................
2 If any services are marked as Active then this equipment is currently carrying active
services.
...................................................................................................................................................................................................
3 It may be possible to switch all services onto an alternate path if all services are protected.
Examine the output from Step 1. If a service is protected it will have a protection member
listed.
...................................................................................................................................................................................................
This will reveal the nodes that are the endpoints of the service as well as the APS
protection groups.
Repeat items 2 through 5 for each protected service:
2. Log into the one end of the service.
3. Issue a force switch away from the path about to be broken.
4. Log into the other end of the service.
5. Issue a force switch away from the path about to be broken.
...................................................................................................................................................................................................
3. If any services are marked as Active then this equipment is still carrying active
services.
E...................................................................................................................................................................................................
N D O F S T E P S
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 3-11
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Supporting procedures Procedure
Checking for Services on a Port
....................................................................................................................................................................................................................................
....................................................................................................................................................................................................................................
3-12 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Supporting procedures Backing Up a Database
Database Backup and Restore
....................................................................................................................................................................................................................................
Backing Up a Database
Backing Up a Database Using the WebUI
...................................................................................................................................................................................................
2 Enter the values for the fields on this window as described in Table 3-1, “Database
Backup and Restore Parameters” (p. 3-13).
...................................................................................................................................................................................................
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 3-13
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Supporting procedures Restoring a Database
Database Backup and Restore
....................................................................................................................................................................................................................................
Restoring a Database
Restoring the Database Using the WebUI
...................................................................................................................................................................................................
2 Enter the values for the fields on this window as described in Table 3-1, “Database
Backup and Restore Parameters” (p. 3-13).
...................................................................................................................................................................................................
3 Click Apply > Restore, or if you want to use your previous serial number, click Force
Restore.
E...................................................................................................................................................................................................
N D O F S T E P S
Firmware
....................................................................................................................................................................................................................................
3-14 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Supporting procedures Selecting a Specific Firmware Version
Firmware
....................................................................................................................................................................................................................................
Procedure
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
The following procedure is recommended when you want to avoid a firmware upgrade
and use/retain a specific firmware version.
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
1
CLI show firmware card shelf slot detail
Record the currently active firmware load (from the recently upgraded
release) as active-release
WEBUI Select the card, click the Firmware tab, and view the Active Release field.
...................................................................................................................................................................................................
2 Establish a particular release for the instance of the card in your system.
The system will reload this specific version rather than the default recommended version
on any subsequent cold reset of that card.
...................................................................................................................................................................................................
This action will restart the software on the card (nonservice affecting), clearing the
FWUPGRADEPENDING condition.
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 3-15
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Supporting procedures Selecting a Specific Firmware Version
Firmware
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
4 The remaining cards will need to be cold-restarted at a time of your choosing to upgrade
to the recommended firmware.
E...................................................................................................................................................................................................
N D O F S T E P S
Software Upgrades
....................................................................................................................................................................................................................................
3-16 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Supporting procedures Restoring an NE in DBINVALID State
Software Upgrades
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
2 Check the software version. If the DBINVALID alarm was raised in R3.0.2 software, then
configure the software server setting.
CLI sh version
alm
...................................................................................................................................................................................................
...................................................................................................................................................................................................
4 Check the software version and confirm the NE is running R2.5 load
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 3-17
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Supporting procedures Restoring an NE in DBINVALID State
Software Upgrades
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
5 Configure the database server setting and restore the valid R2.5 database.
...................................................................................................................................................................................................
6 One the database is restored successfully, perform the software upgrade procedure for
R2.5.n to R3.0.2.
E...................................................................................................................................................................................................
N D O F S T E P S
Rebooting Components
1 Put the card (and ports) into maintenance state before performing the cold restart. In
maintenance state, the cross connects can remain in place, and transmission is still
carried.
....................................................................................................................................................................................................................................
3-18 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Supporting procedures Cold Restart of a Pack with Traffic
Rebooting Components
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
2 Perform a cold restart of the entire NE, instead of each individual card.
E...................................................................................................................................................................................................
N D O F S T E P S
Reseating a Card
Procedure
NOTICE
Service-disruption hazard
A card reseat is service impacting if the card is currently carrying services. To discover if
any services are currently carried over a card, perform the procedure “Checking for
Services on a Port” (p. 3-10). If there are services currently carried over the card, it may
be best to wait for a maintenance window before reseating the card.
...................................................................................................................................................................................................
1 Ensure that all of the fibers connected to the card are labeled.
...................................................................................................................................................................................................
3 Unlock the card latch. Place a thumb or finger on the latch release/locking pin located
behind the latch cover and open the latch by lifting up and out. This will partially unseat
the card from the backplane.
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 3-19
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Supporting procedures Procedure
Reseating a Card
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
4 Grasp the card by the open latch and slide the card out of the slot an additional 1 cm
(about 1/4 inch) being careful not to pull on any connected fibers on the NE. You will
encounter some resistance while the card is seated on the backplane. Use a gentle pulling
force to unseat the card from the backplane. All of the LEDs on the card will be off when
the card is fully unseated.
...................................................................................................................................................................................................
6 Grasp the card by the latch, with the latch in the open position.
...................................................................................................................................................................................................
7 Ensure that no fibers from adjacent cards are in the way, and slide the card into the slot.
You will encounter some resistance when the card contacts the backplane. Use gentle
force to fully seat the card on the backplane.
...................................................................................................................................................................................................
8 Lock the card into place by closing the latches. As the latches close, they push against the
latching tabs on the shelf or cross member, further seating the card. Continue to close the
latches until they are flush with the card faceplate, locking the card in place.
...................................................................................................................................................................................................
9 Once the port LEDs on the card have lit up, uncap, clean, and reconnect the fibers.
...................................................................................................................................................................................................
CLI alm
E...................................................................................................................................................................................................
N D O F S T E P S
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 3-21
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Supporting procedures Replacing a Card (General)
Replacing System Components
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
1 Ensure that the replacement card is unpacked and prepared for immediate installation
before starting any other work.
...................................................................................................................................................................................................
...................................................................................................................................................................................................
3 Ensure that all of the fibers connected to the card are labeled.
...................................................................................................................................................................................................
5 Verify that you have an unobstructed extraction path. Tie back any adjacent fibers that
may be impacted by the card extraction.
...................................................................................................................................................................................................
6 Unlock the card latch. Place a thumb or finger on the latch release/locking pin located
behind the latch cover and open the latch by lifting up and out. This will partially unseat
the card from the backplane.
....................................................................................................................................................................................................................................
3-22 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Supporting procedures Replacing a Card (General)
Replacing System Components
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
7 Grasp the card by the open latch and slide the card out of the slot, being careful not to pull
on any connected fibers on the NE. You will encounter some resistance while the card is
seated on the backplane. Use a gentle pulling force to unseat the card from the backplane.
Slide the card out of the slot. When the card is almost removed, place a hand under the
card to avoid dropping it when it is fully removed from the shelf.
...................................................................................................................................................................................................
8 Place the card in an ESD bag and set it aside nearby so that you can immediately continue
with Step 9.
...................................................................................................................................................................................................
9 Grasp replacement card with one hand on the faceplate and the other on the bottom of the
card's PCB.
...................................................................................................................................................................................................
11 Slide the card along the card guides into the slot. When the card is partially inserted,
grasp the card by the latch, with the latch in the open position.
...................................................................................................................................................................................................
12 Ensure that no fibers from adjacent cards are in the way, and slide the card into the slot.
You will encounter some resistance when the card contacts the backplane. Use gentle
force to fully seat the card on the backplane.
...................................................................................................................................................................................................
13 Lock the card into place by closing the latches. As the latches close, they push against the
latching tabs on the shelf or cross member, further seating the card. Continue to close the
latches until they are flush with the card faceplate, locking the card in place.
...................................................................................................................................................................................................
...................................................................................................................................................................................................
15 Once the port LEDs on the card have lit up, uncap, clean, and reconnect the fibers.
....................................................................................................................................................................................................................................
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Issue 1 June 2011
Supporting procedures Replacing a Card (General)
Replacing System Components
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
CLI alm
Note: If the card software version does not match the NE software version, the card
automatically upgrades to the correct software version. In this case, a software
upgrade alarm will be present.
E...................................................................................................................................................................................................
N D O F S T E P S
....................................................................................................................................................................................................................................
3-24 1830 PSS-36/PSS–32/PSS-16/PSS-4
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Issue 1 June 2011
Supporting procedures Replacing a 100G A/D CFP
Replacing System Components
....................................................................................................................................................................................................................................
3 Insert OT pack back on shelf. If the opening is tight, pushing the CFP using the screws
may not push the CFP far enough to make contact. You may need to push the CFP from
its faceplate and not the screws.
E...................................................................................................................................................................................................
N D O F S T E P S
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 3-25
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Supporting procedures Replacing a DCM
Replacing System Components
....................................................................................................................................................................................................................................
Replacing a DCM
Perform the steps in the following procedure to replace a DCM. NOTE: This procedure is
service affecting.
...................................................................................................................................................................................................
3 Change the serial number of associated DCM shelf to match the serial number of the
replacement DCM.
...................................................................................................................................................................................................
4 Remove the old DCM pack and replace with the new DCM pack.
...................................................................................................................................................................................................
7 An alarm is raised , indicating that a required power adjustment is required. Perform the
associated power adjustment.
E...................................................................................................................................................................................................
N D O F S T E P S
....................................................................................................................................................................................................................................
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8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Supporting procedures Replacing an SFP Module
Replacing System Components
....................................................................................................................................................................................................................................
1 Ensure that all of the fibers connected to the SFP module are labeled.
...................................................................................................................................................................................................
2 Remove and cap all of the fibers connected to the SFP module.
...................................................................................................................................................................................................
4 Gently push in bottom wedge on SFP extraction tool to release SFP retention spring.
...................................................................................................................................................................................................
....................................................................................................................................................................................................................................
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Issue 1 June 2011
Supporting procedures Replacing an SFP Module
Replacing System Components
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
6 Remove SFP from extraction tool by depressing blue locking clips on SFP extraction tool.
...................................................................................................................................................................................................
7 Ensure that the specifications for the replacement SFP module (protocol, wavelength, and
reach) match the specifications of the removed SFP module.
...................................................................................................................................................................................................
8 Slide the replacement SFP module into the SFP slot. Push on the front of the SFP module
until you hear a "click" sound, indicating the SFP module is securely locked into the SFP
slot.
...................................................................................................................................................................................................
CLI alm
E...................................................................................................................................................................................................
N D O F S T E P S
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 3-29
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Supporting procedures Replacing an XFP Module
Replacing System Components
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
2 Ensure that all of the fibers connected to the XFP module are labeled.
...................................................................................................................................................................................................
3 Remove and cap all of the fibers connected to the SFP module.
...................................................................................................................................................................................................
4 Use the hook on the end of the XFP extractor/LC connector tool (or similar tool) to pull
down the bail on the XFP.
....................................................................................................................................................................................................................................
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Issue 1 June 2011
Supporting procedures Replacing an XFP Module
Replacing System Components
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
5 Use hook on end of XFP extractor/LC connector tool to pull the XFP straight back until
its bail can be grasped by fingers.
...................................................................................................................................................................................................
6 Grasp the bail with fingers and completely extract XFP module.
...................................................................................................................................................................................................
7 Ensure that the specifications for the replacement XFP module (protocol, wavelength, and
reach) match the specifications of the removed SFP module.
...................................................................................................................................................................................................
8 Slide the replacement XFP module into the XFP slot. Push on the front of the SFP module
until you hear a "click" sound, indicating the XFP module is securely locked into the XFP
slot.
...................................................................................................................................................................................................
CLI alm
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 3-31
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Issue 1 June 2011
Supporting procedures Replacing an XFP Module
Replacing System Components
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
11 Reprovision the client port. The Card Inventory report for the pluggable modules will
now display the proper information for the new XFP.
E...................................................................................................................................................................................................
N D O F S T E P S
....................................................................................................................................................................................................................................
3-32 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Supporting procedures Replacing an OSC SFP Module
Replacing System Components
....................................................................................................................................................................................................................................
3 Remove the LD from the shelf, the OSC SFP is mounted inside the pack.
...................................................................................................................................................................................................
4 Ensure that all of the OSC fibers connected to the OSC SFP module are labeled.
...................................................................................................................................................................................................
5 Remove and cap all of the fibers connected to the OSC SFP module.
...................................................................................................................................................................................................
6 Release the latch on the OSC SFP module. The latch used to secure the module in the
OSC SFP port may use either a lever or push-button locking mechanism:
• To release a lever latch, lift the latch 90 degrees so that it is perpendicular to the card
faceplate.
• To release a push button latch, depress the push button located on the side of the OSC
SFP module.
...................................................................................................................................................................................................
7 With the latch in the release position, grasp the OSC SFP module on both sides and
remove it from the OSC SFP slot.
...................................................................................................................................................................................................
8 Ensure that the specifications for the replacement OSC SFP module (protocol,
wavelength, and reach) match the specifications of the removed OSC SFP module.
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 3-33
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Supporting procedures Replacing an OSC SFP Module
Replacing System Components
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
9 Insert the replacement OSC SFP module into the OSC SFP slot. Push on the front of the
OSC SFP module until you hear a “click” sound, indicating the OSC SFP module is
securely locked into the OSC SFP slot. Be sure that the OS1 and OS2 fibers are correctly
connected to the OS1 or OS2 SFP or XFP ports.
...................................................................................................................................................................................................
CLI alm
E...................................................................................................................................................................................................
N D O F S T E P S
....................................................................................................................................................................................................................................
3-34 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Supporting procedures Replacing the User Panel
Replacing System Components
....................................................................................................................................................................................................................................
1 Save the TID (NE Name), User Panel OADM port details, loopback IP address, and static
routing and gateway information to use if a reboot interrupts this procedure.
• Verify the TID and loopback IP address on the System Properties window (select
System on the Equipment Tree).
• Verify the OAMP on the User Panel on the Port Interface Settings window (select
USRPNL > OAMP on the Equipment Tree).
• Verify the IP routes on the IP Routes window (select Administration > Networking >
IP Routes).
...................................................................................................................................................................................................
5 Optionally, you can view the current User Panel serial number by selecting Reports >
Inventory > Card.
...................................................................................................................................................................................................
7 Optionally, you can view the new User Panel serial number by selecting Reports >
Inventory > Card.
....................................................................................................................................................................................................................................
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8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Supporting procedures Replacing the User Panel
Replacing System Components
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
12 Replace the User Panel and make all connections as described in the Alcatel-Lucent 1830
Photonic Service Switch Release 36/32/16 (PSS-36/PSS-32/PSS-16) 3.6.0 Installation and
System Turn-up Guide.
...................................................................................................................................................................................................
13 Backup the database again, now that the User Panel is successfully replaced.
E...................................................................................................................................................................................................
N D O F S T E P S
1 Save the TID, User Panel OADM port details, loopback IP address, and static routing and
gateway information, or know where to retrieve this information to use if a reboot
interrupts this procedure.
...................................................................................................................................................................................................
2 Type the following CLI commands, pressing Enter after each command:
1. show general name
2. show interface loopback
3. show interface usrpnl oamp
4. show general name
Note the IP address and administrative state.
5. show cn routes static
...................................................................................................................................................................................................
3 Check whether any alarms are present by typing alm. Clear any present database alarms.
Then backup the current database to use if a reboot interrupts the procedure.
....................................................................................................................................................................................................................................
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Supporting procedures Replacing the User Panel
Replacing System Components
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
4 Replace the User Panel and make all connections as described in the Alcatel-Lucent 1830
Photonic Service Switch Release 36/32/16 (PSS-36/PSS-32/PSS-16) 3.6.0 Installation and
System Turn-up Guide.
...................................................................................................................................................................................................
5
If... Then...
the NE automatically reboots perform the steps in the procedure,
“DBINVALID” (p. 2-64), then continue with
Step 6.
To preserve traffic during an NE reboot, the
NE's database should NOT be initialized. After
the reboot, a previously backed up database
should be restored to the NE.
the NE does not automatically reboot continue with Step 6.
...................................................................................................................................................................................................
8 Backup the database again, now that the User Panel is successfully replaced.
E...................................................................................................................................................................................................
N D O F S T E P S
....................................................................................................................................................................................................................................
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Issue 1 June 2011
Supporting procedures Replacing the User Panel
Replacing System Components
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
...................................................................................................................................................................................................
...................................................................................................................................................................................................
3 Re-provision the user panel OAMP port IP address for this NE.
...................................................................................................................................................................................................
4 Re-provision the static routing and gateway information for this NE.
...................................................................................................................................................................................................
....................................................................................................................................................................................................................................
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8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Supporting procedures Replacing the User Panel
Replacing System Components
....................................................................................................................................................................................................................................
WEBUI Select Database > Backup and Restore, and on the Database Backup and
Restore window, click Force Restore.
E...................................................................................................................................................................................................
N D O F S T E P S
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 3-39
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Supporting procedures Replacing an Equipment Controller in a Redundant Shelf
Replacing System Components
....................................................................................................................................................................................................................................
To replace a Equipment Controller in a Shelf with Redundant Equipment Controllers Using the
WebUI
The Equipment Controller is hot-swappable, allowing in-service replacement. This
procedure is not service-affecting.
...................................................................................................................................................................................................
4 To switch the Equipment Controller, select Enable Protection Switch, and click Submit.
...................................................................................................................................................................................................
5 Unplug any Ethernet or serial cables that are connected to the Equipment Controller to be
replaced.
...................................................................................................................................................................................................
6 Remove and replace the card (see “Replacing a Card (General)” (p. 3-22)).
....................................................................................................................................................................................................................................
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Issue 1 June 2011
Supporting procedures Replacing an Equipment Controller in a Redundant Shelf
Replacing System Components
....................................................................................................................................................................................................................................
An activity switch occurs if the removed card is the active Equipment Controller. When
the new Equipment Controller is inserted in the shelf, it is synchronized with the active
Equipment Controller.
...................................................................................................................................................................................................
To replace a Equipment Controller in a Shelf with Redundant Equipment Controllers Using the CLI
The Equipment Controller is hot-swappable, allowing in-service replacement. This
procedure is not service-affecting.
...................................................................................................................................................................................................
2 Unplug any Ethernet or serial cables that are connected to the Equipment Controller to be
replaced.
...................................................................................................................................................................................................
3 Remove and replace the card (see “Replacing a Card (General)” (p. 3-22)).
An activity switch occurs if the removed card is the active Equipment Controller. When
the new Equipment Controller is inserted in the shelf, it is synchronized with the active
Equipment Controller.
...................................................................................................................................................................................................
E...................................................................................................................................................................................................
N D O F S T E P S
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 3-41
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Supporting procedures Replacing an Equipment Controller in a Nonredundant Shelf
Replacing System Components
....................................................................................................................................................................................................................................
2 If the database is valid, set up the database server information and back up the database
(see “Backing Up a Database” (p. 3-13)).
...................................................................................................................................................................................................
4 Click Alarms.
....................................................................................................................................................................................................................................
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Issue 1 June 2011
Supporting procedures Replacing an Equipment Controller in a Nonredundant Shelf
Replacing System Components
....................................................................................................................................................................................................................................
Result: The Alarm List is displayed. The Equipment Controller will have a
DBINVALID alarm active after the reboot has completed.
...................................................................................................................................................................................................
5 If... Then...
the Equipment Controller is new from the continue with Step 6
factory,
the Equipment Controller has the current proceed to Step 24.
desired software,
...................................................................................................................................................................................................
6 Select the shelf and slot where the User Panel is located (slot 40). Click the plus sign and
select OAMP.
Result: The Port Interface Settings window is displayed.
...................................................................................................................................................................................................
11 Leave the fields on this window at their default values. Select the Advertise field. Click
Create.
Result: The Create Static IP Route window is displayed.
...................................................................................................................................................................................................
12 Click Apply.
...................................................................................................................................................................................................
....................................................................................................................................................................................................................................
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Issue 1 June 2011
Supporting procedures Replacing an Equipment Controller in a Nonredundant Shelf
Replacing System Components
....................................................................................................................................................................................................................................
Result: The FTP Server Settings window is displayed.
...................................................................................................................................................................................................
14 Enter the values for the fields on this window as described in Table 3-2, “FTP Server
Parameters” (p. 3-44).
...................................................................................................................................................................................................
....................................................................................................................................................................................................................................
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Issue 1 June 2011
Supporting procedures Replacing an Equipment Controller in a Nonredundant Shelf
Replacing System Components
....................................................................................................................................................................................................................................
Result: The Status field changes to In Progress. Wait a few minutes for the software to
download.
...................................................................................................................................................................................................
18 Click Refresh.
Result: The Status field changes to Completed.
...................................................................................................................................................................................................
...................................................................................................................................................................................................
20 Click OK.
Result: The system will log you out of the NE. Wait a few minutes for the software to
activate.
...................................................................................................................................................................................................
24 To clear the DBINVALID alarm, restore the database (see “Restoring a Database”
(p. 3-14)).
....................................................................................................................................................................................................................................
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Issue 1 June 2011
Supporting procedures Replacing an Equipment Controller in a Nonredundant Shelf
Replacing System Components
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
25 Click Alarms. The Alarms List is displayed. The SWUPGCOMMIT alarm should not be
present in the Alarm List.
If... Then...
the SWUPGCOMMIT alarm is raised, continue with Step 26.
the SWUPGCOMMIT alarm is not raised, STOP! You are done with this procedure.
...................................................................................................................................................................................................
28 Click Apply.
...................................................................................................................................................................................................
29 Click Alarms.
Result: The Alarms List is displayed. The SWUPGCOMMIT alarm should not be
present in the Alarm List.
E...................................................................................................................................................................................................
N D O F S T E P S
1 Ensure that you are working with a valid database. Set up the database server information.
Type each command line, and press Enter:
1. Type database server config.
2. config database server ip IP Address, using the IP address where the
database is stored.
3. config database userid, then enter your user ID and password when prompted.
4. config database path directory with the path on the PC where the database is
saved.
5. config database detail to verify your IP address, user ID, and path.
...................................................................................................................................................................................................
4 If... Then...
the Equipment Controller is new from the continue with Step 5
factory or does not contain the desired
software release,
the Equipment Controller has the current proceed to Step 13.
desired software,
...................................................................................................................................................................................................
8 To configure or verify static routes, type config cn routes default add gateway
default IP address.
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 3-47
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Supporting procedures Replacing an Equipment Controller in a Nonredundant Shelf
Replacing System Components
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
9 Set up the software server information. Type each command line, and press Enter:
1. config software server ip IP address
2. config software server userid user ID
Enter your password when prompted.
3. config software server root /path
4. config software server detail
...................................................................................................................................................................................................
10 Set up the database server information. Type each command line, and press Enter:
1. Type database server config.
2. config database server ip IP Address, using the IP address where the
database is stored.
3. config database userid, then enter your user ID and password when prompted.
4. config database path directory with the path on the PC where the database is
saved.
5. config database detail to verify your IP address, user ID, and path.
...................................................................................................................................................................................................
11 Upgrade the software. Type each command line, and press Enter:
1. config software upgrade manual audit release directory on RFS
no backup enforced. (The release directory would be combined with the
Software server root parameter value to make the path on the Remote File Server
where the software release resides. See also the Alcatel-Lucent 1830 Photonic Service
Switch Release 36/32/16 (PSS-36/PSS-32/PSS-16) 3.6.0 Installation and System
Turn-up Guide.)
2. config software upgrade manual load
3. Type config software upgrade manual activate.
The system will reboot.
...................................................................................................................................................................................................
14 Replace the Equipment Controller in the shelf. Wait a few minutes for the Equipment
Controller to initialize.
....................................................................................................................................................................................................................................
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Supporting procedures Replacing an Equipment Controller in a Nonredundant Shelf
Replacing System Components
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
15 The database server information must be set up to point to the latest database backup for
this NE, which will be pulled down to the NE during a downgrade automatically. (See
Step 1.)
...................................................................................................................................................................................................
16 Login to the NE
...................................................................................................................................................................................................
17 Type alm.
...................................................................................................................................................................................................
18 If... Then...
the DBINVALID alarm is raised, restore the database (see “Restoring a
Database” (p. 3-14)).
DBINVALID alarm is not raised, STOP! You are done with this procedure.
...................................................................................................................................................................................................
19 Repeat Step 1.
...................................................................................................................................................................................................
20 Restore the database. Type config database restore and at the prompt, type yes to
confirm.
The system will reboot.
...................................................................................................................................................................................................
22 Type alm.
...................................................................................................................................................................................................
23 If... Then...
the SWUPGCOMMIT alarm is raised, type config software upgrade commit
and wait a few minutes for the alarm to clear.
the SWUPGCOMMIT alarm is not raised, STOP! You are done with this procedure.
E...................................................................................................................................................................................................
N D O F S T E P S
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 3-49
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Supporting procedures Replacing the Air Filter
Replacing System Components
....................................................................................................................................................................................................................................
Procedure
NOTICE
To prevent possible contamination of the EUT when the fan filter is
removed, fans must be temporarily shut down before the replacing the
filter.
It is important that the new fan filter be installed and the fans restarted within 120
seconds to prevent overheating of circuit components.
...................................................................................................................................................................................................
1 Unscrew the filter retainer with slot labeling on the lower front of the shelf and slide it
forward (see Figure 3-6, “Unscrew Filter Retainer” (p. 3-51)).
....................................................................................................................................................................................................................................
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8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Supporting procedures Replacing the Air Filter
Replacing System Components
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
2 Reach beneath the filter retainer and locate the air filter. Slide the air filter out of the shelf.
...................................................................................................................................................................................................
4 Locate the arrows on the front of the new filter (see Figure 3-7, “New Filter” (p. 3-51)).
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 3-51
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Supporting procedures Replacing the Air Filter
Replacing System Components
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
5 With the arrows pointing up, slide the new filter in and up into place.
...................................................................................................................................................................................................
6 Screw the filter retainer back into place (see Figure 3-8, “New Filter Installed” (p. 3-52)).
E...................................................................................................................................................................................................
N D O F S T E P S
....................................................................................................................................................................................................................................
3-52 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Supporting procedures Replacing the Fan
Replacing System Components
....................................................................................................................................................................................................................................
Procedure
...................................................................................................................................................................................................
1 Ensure that the space in front of the fan unit is completely clear of fibers, cables, and so
on.
...................................................................................................................................................................................................
2 Ensure that the new fan unit is completely unpacked and ready to install before removing
old fan unit.
Note: The 1830 PSS-36/PSS-32/PSS-16/PSS-4 circuit packs require constant airflow
for cooling and will overheat quickly with the fan removed. Do not remove the old
fan until you are ready to immediately install the new fan or customer traffic may be
affected.
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 3-53
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Supporting procedures Replacing the Fan
Replacing System Components
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
4 Fully loosen the two Phillips head screws at the left and right ends on the front of the fan
unit. (The screws are captured and will not fall out of the fan unit.)
...................................................................................................................................................................................................
5 Grasp fan unit handles and slide fan unit straight back until it is free of the sub rack.
...................................................................................................................................................................................................
....................................................................................................................................................................................................................................
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8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Supporting procedures Replacing the Fan
Replacing System Components
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
Procedure
Before you begin
Note: Ensure that no optical channel service has been provisioned before the
SFD40/SFD40B has initialized. If optical channel services are present, delete them
(see Step 3).
Note: Before the SFD40/SFD40B is in service, the OTUs connected to the
SFD40/SFD40B should be turned off to avoid channel leakage.
...................................................................................................................................................................................................
2 Connect the SFD40/SFD40B card to the amplifier cards with the inventory cable.
...................................................................................................................................................................................................
3 Optional: To monitor the SFD40/SFD40B temperature alarms and Input LOS alarm from
the NE management software, connect the SFD40/SD40B card to the User Panel with the
housekeeping cable and IDC block.
...................................................................................................................................................................................................
4 Power up the SFD40/SFD40B card, and wait for it to initialize (about 5 to 10 minutes).
Note the SFD40/SFD40B status by monitoring the temperature LED of the
SFD40/SFD40B. The SFD40/SFD40B should in service when the temperature and
initialization LEDs turn green. Also check the alarm status on the NE management
software to ensure that the housekeeping cable has been properly connected.
...................................................................................................................................................................................................
5 Provision the optical channel service using the NE management software, and set up the
link.
E...................................................................................................................................................................................................
N D O F S T E P S
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 3-55
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Supporting procedures Overview
....................................................................................................................................................................................................................................
Performing loopbacks
Overview
NOTICE
Service-disruption hazard
Performing loopbacks is service affecting. You must take the card out of service before
performing a loopback test.
None
....................................................................................................................................................................................................................................
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Issue 1 June 2011
Supporting procedures Loopback Variation on OTs
Performing loopbacks
....................................................................................................................................................................................................................................
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 3-57
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Supporting procedures Loopback Variation on OTs
Performing loopbacks
....................................................................................................................................................................................................................................
Figure 3-11 112SCA1 – Loopback Position
....................................................................................................................................................................................................................................
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8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Supporting procedures Loopback Variation on OTs
Performing loopbacks
....................................................................................................................................................................................................................................
Figure 3-12 43STX4/43STX4P – Loopback Position
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 3-59
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Supporting procedures Loopback Variation on OTs
Performing loopbacks
....................................................................................................................................................................................................................................
Figure 3-13 43STA1P – Loopback Position
....................................................................................................................................................................................................................................
3-60 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Supporting procedures Loopback Variation on OTs
Performing loopbacks
....................................................................................................................................................................................................................................
Figure 3-14 11DPE12 – Loopback Position
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 3-61
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Supporting procedures Loopback Variation on OTs
Performing loopbacks
....................................................................................................................................................................................................................................
Figure 3-15 11DPE12E – Loopback Position
....................................................................................................................................................................................................................................
3-62 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Supporting procedures Loopback Variation on OTs
Performing loopbacks
....................................................................................................................................................................................................................................
Figure 3-16 11DPM12 – Loopback Position
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 3-63
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Supporting procedures Loopback Variation on OTs
Performing loopbacks
....................................................................................................................................................................................................................................
Figure 3-17 4DPA4 (No FEC) – Loopback Position
....................................................................................................................................................................................................................................
3-64 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Supporting procedures Loopback Variation on OTs
Performing loopbacks
....................................................................................................................................................................................................................................
Figure 3-18 4DPA4 – Loopback Position
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 3-65
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Supporting procedures Loopback Variation on OTs
Performing loopbacks
....................................................................................................................................................................................................................................
Figure 3-19 11QPA4 – Loopback Position
....................................................................................................................................................................................................................................
3-66 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Supporting procedures Loopback Variation on OTs
Performing loopbacks
....................................................................................................................................................................................................................................
Figure 3-20 11STAR1 – Loopback Position
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 3-67
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Supporting procedures Loopback Variation on OTs
Performing loopbacks
....................................................................................................................................................................................................................................
Figure 3-21 11STMM10 – Loopback Position
....................................................................................................................................................................................................................................
3-68 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Supporting procedures Loopback Variation on OTs
....................................................................................................................................................................................................................................
Figure 3-22 11STGE12 – Loopback Position
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 3-69
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Supporting procedures High Temperature Threshold Exceeded
High Temperature Troubleshooting
....................................................................................................................................................................................................................................
Corrective action
At the end of each step wait to see if the fault clears. If it doesn't, then go to the next step.
...................................................................................................................................................................................................
1 Verify that the fan tray is installed and that no fan tray alarms are present. Correct any
faults found.
...................................................................................................................................................................................................
2 Visually inspect the shelf to confirm that filler cards are installed in all empty slots in the
shelf. This helps ensure proper airflow.
...................................................................................................................................................................................................
3 Check for a dirty air filter. Clean or replace it as necessary. Contact your service
representative for replacement filters.
...................................................................................................................................................................................................
4 Use a thermometer to measure the ambient air temperature at the intake of the fans. Verify
that the ambient temperature is not abnormally high. If the ambient temperature is too
high, the NE may require additional cooling to bring it back to an acceptable operating
temperature.
...................................................................................................................................................................................................
5 Verify if other cards in the shelf report temperatures near their upper limit (within 10 °C).
....................................................................................................................................................................................................................................
3-70 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Supporting procedures High Temperature Threshold Exceeded
High Temperature Troubleshooting
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
6 Replace the card. See “Replacing System Components” (p. 3-20). Follow the return and
repair process in the Customer and Product Support guide to return the faulty card to an
authorized repair center for replacement.
E...................................................................................................................................................................................................
N D O F S T E P S
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 3-71
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Supporting procedures Changing an NE from a Nonredundant to a Redundant
Changing the Equipment Controller Configuration in an NE Equipment Controller Configuration
....................................................................................................................................................................................................................................
Changing an NE from a Nonredundant to a Redundant Equipment Controller configuration Using
the WebUI
...................................................................................................................................................................................................
1 To check that the NE is running software of Release 1.1.0 or higher, select System in the
Equipment Tree.
Result: The System Properties window is displayed.
...................................................................................................................................................................................................
4 Install the redundant Equipment Controller into the shelf in slot 18.
...................................................................................................................................................................................................
1 To check that the NE is running software of Release 1.1.0 or higher, type sh version.
...................................................................................................................................................................................................
3 Install the redundant Equipment Controller into the shelf in slot 18.
...................................................................................................................................................................................................
....................................................................................................................................................................................................................................
3-72 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Supporting procedures Changing an NE from a Nonredundant to a Redundant
Changing the Equipment Controller Configuration in an NE Equipment Controller Configuration
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 3-73
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Supporting procedures Changing an NE From a Redundant to a Nonredundant
Changing the Equipment Controller Configuration in an NE Equipment Controller Configuration
....................................................................................................................................................................................................................................
2 If... Then...
the Equipment Controller to be removed is continue with Step 3.
active (the Active LED is green)
the Equipment Controller to be removed is not proceed to Step 8.
active (the Active LED is not lit)
...................................................................................................................................................................................................
3 Switch activity from one Equipment Controller to the other. In the Equipment Tree, select
the slot containing the Equipment Controller.
Result: The Card Properties window is displayed.
...................................................................................................................................................................................................
....................................................................................................................................................................................................................................
3-74 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Supporting procedures Changing an NE From a Redundant to a Nonredundant
Changing the Equipment Controller Configuration in an NE Equipment Controller Configuration
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
5 The EC Protection Software Settings window is displayed. Note the Protection Setting
field.
...................................................................................................................................................................................................
7 Click Submit.
...................................................................................................................................................................................................
8 Remove any cables that are attached to the Equipment Controller to be removed.
...................................................................................................................................................................................................
10 Select the slot for the Equipment Controller in the Equipment Tree that you removed.
...................................................................................................................................................................................................
13 Insert an Equipment Controller blank into the empty Equipment Controller slot.
E...................................................................................................................................................................................................
N D O F S T E P S
2 If... Then...
the Equipment Controller to be removed is continue with Step 3.
active (the Active LED is green)
the Equipment Controller to be removed is not proceed to Step 4.
active (the Active LED is not lit)
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 3-75
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Supporting procedures Changing an NE From a Redundant to a Nonredundant
Changing the Equipment Controller Configuration in an NE Equipment Controller Configuration
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
4 Remove any cables that are attached to the Equipment Controller to be removed.
...................................................................................................................................................................................................
6 Insert an Equipment Controller blank into the empty Equipment Controller slot.
...................................................................................................................................................................................................
7 Set to the Equipment Controller to be removed to the administrative state of Down, and
then set the slot to empty by typing the following commands:
1. config slot shelf_slot state down
2. config slot shelf_slot type empty
E...................................................................................................................................................................................................
N D O F S T E P S
Card-Specific Troubleshooting
....................................................................................................................................................................................................................................
3-76 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Supporting procedures Egress Adjustment Failure and Clock Source (WTOCM and
Card-Specific Troubleshooting PF)
....................................................................................................................................................................................................................................
The total power at the monitored LD port where the channel powers are missing will
show a power level that is normal (see Figure 3-24, “Total Power at Monitored LD Power
Level” (p. 3-77)):
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 3-77
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Supporting procedures Egress Adjustment Failure and Clock Source (WTOCM and
Card-Specific Troubleshooting PF)
....................................................................................................................................................................................................................................
The WTOCM IN port will show no information for the total power at the WTOCM port
and the LD port (see Figure 3-25, “WTOCM and LD Total Power ” (p. 3-78)). Note that
readings normally available from the WTOCM are not reported.
If only one clock source is present in the system and it fails, the FPGA may not recover
properly. The FPGA requires the clocks to be Stratum 3 quality or higher. It is
recommended that you use two PF units for clock and power redundancy.
Note: No alarm conditions are associated with this issue. If you see this issue with the
“Card Failure” or “Card Degrade” alarm, then the issue is likely caused by another
problem. Replacing the card should resolve these alarms (see “Replacing a Card
(General)” (p. 3-22)).
Procedure
NOTICE
Service-disruption hazard
A cold reset, reseat, or replacement of a card is service impacting if the card is currently
carrying services. To determine if any services are currently carried over a card, perform
the procedure “Reseating a Card” (p. 3-19).
If there are services currently carried over the card, it may be best to wait for a
maintenance window before resetting, replacing, or reseating the card.
....................................................................................................................................................................................................................................
3-78 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Supporting procedures Egress Adjustment Failure and Clock Source (WTOCM and
Card-Specific Troubleshooting PF)
....................................................................................................................................................................................................................................
At the end of each step wait to see if the fault clears. If not, continue with the next step.
...................................................................................................................................................................................................
...................................................................................................................................................................................................
2 Replace the WTOCM pack (see “Replacing a Card (General)” (p. 3-22)).
E...................................................................................................................................................................................................
N D O F S T E P S
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 3-79
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Supporting procedures Nonredundant PSS-36 and MT0C Clock Source
....................................................................................................................................................................................................................................
....................................................................................................................................................................................................................................
3-80 1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Glossary
...................................................................................................................................................................................................................................
ADM
See “add/drop multiplexer/multiplexing” (p. GL-1) for definition.
AHPHG
High Power High Gain DWDM Amplifier. See “ALPHG” (p. GL-2) for related term.
AID
See “access identifier ” (p. GL-1) for definition.
AIM
See “alarm indication message” (p. GL-1) for definition.
AINS
Automatic in-service.
AIS
See “alarm indication signal” (p. GL-1) for definition.
alarm
External notification or display of a failure condition. The indication of failure is towards an
external system interface or via audible or visible indicators.
alarm list
A status report that lists active alarms on the NE.
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 GL-1
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Glossary
....................................................................................................................................................................................................................................
alarm log
A history of setting and clearing system alarms on the NE.
alarm severity
An attribute that defines the priority of the alarm message. The method in which alarms are
processed depends on their severity.
ALPHG
Low Power High Gain DWDM Amplifier. See “AHPHG ” (p. GL-1) for related term.
ANSI
See “American National Standards Institute” (p. GL-2) for definition.
APD
See “avalanche photodiode” (p. GL-3) for definition.
APS
See “automatic protection switching” (p. GL-3) for definition.
APSD
See “automatic power shutdown” (p. GL-3) for definition.
ASE
See “amplified spontaneous emission” (p. GL-2) for definition.
asynchronous
Data that is transmitted without an associated clock signal.
ATM
See “asynchronous transfer mode” (p. GL-2) for definition.
....................................................................................................................................................................................................................................
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8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Glossary
....................................................................................................................................................................................................................................
attenuation
The decrease in signal strength along a fiber optic waveguide caused by absorption and scattering.
Attenuation is usually expressed as dB/km.
attenuator
A passive device that reduces the amplitude of a signal without distorting the waveform.
autonomous message
Message sent by the system to the CIT to notify it of any state change in the system. Autonomous
messages are not responses to a CIT-initiated command. Examples of these messages include
alarms, events (non-alarmed condition), notification of connections that are added or deleted, and
changes in the system database.
B back reflection
See “Fresnel reflection” (p. GL-11).
bay
An aluminum steel enclosure for rack-mounted equipment. Also know as a rack.
BB
See “broadband” (p. GL-4) for definition.
BBA
See “broadband amplifier” (p. GL-4) for definition.
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 GL-3
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Glossary
....................................................................................................................................................................................................................................
BBE
See “background block errors” (p. GL-3) for definition.
BDI
See “backward defect indication” (p. GL-3) for definition.
BER
See “bit error rate” (p. GL-4) for definition.
BLSR
See “bidirectional line switched ring” (p. GL-4) for definition.
BOF
See “band optical filter” (p. GL-3) for definition.
broadband (BB)
A technology that refers to the always-open gateway to Internet-connected services delivered at
lightning-fast speeds.
...................................................................................................................................................................................................................................
C CAD
See “channel add/drop card” (p. GL-5) for definition.
CFR
Code of Federal Regulations.
....................................................................................................................................................................................................................................
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Issue 1 June 2011
Glossary
....................................................................................................................................................................................................................................
channel
A communications path or the signal sent over that path.
chromatic dispersion
The effect describing the velocity dependence of light travelling through a medium, depending on
its wavelength. For optical telecommunication signals, this effect causes the light pulses to spread
out and the resulting distortion in pulse shape degrades the signal quality.
CIDR
See “classless inter-domain routing” (p. GL-5) for definition.
CIT
See “craft interface terminal” (p. GL-6) for definition.
cladding
Material that surrounds the core of an optical fiber that has a lower index of refraction compared
to that of the core. The lower index of refraction causes the transmitted light to travel down the
core.
CLEI
See “common language element identifier” (p. GL-5) for definition.
CN
See “control network” (p. GL-6) for definition.
CO
See “central office” (p. GL-4) for definition.
COF
See “channel optical filter” (p. GL-5) for definition.
....................................................................................................................................................................................................................................
connector
A mechanical or optical device that provides a demountable connection between two fibers or a
fiber and a source or detector.
connector variation
The maximum value in dB of the difference in insertion loss between mating optical connectors
(for example, with re-mating and temperature cycling). Also called optical connector variation.
core
The central portion of the fiber that transmits light. It is composed of material with a higher index
of refraction than the cladding.
coupler
An optical device that combines or splits power from optical fibers.
CPE
See “customer premises equipment” (p. GL-6) for definition.
CR
See “coupling ratio/loss” (p. GL-6) for definition.
CWDM
See “coarse wavelength division multiplexing” (p. GL-5) for definition.
...................................................................................................................................................................................................................................
DCM
See “dispersion compensation module” (p. GL-7) for definition.
....................................................................................................................................................................................................................................
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Issue 1 June 2011
Glossary
....................................................................................................................................................................................................................................
DCN
See “data communication network” (p. GL-6) for definition.
DGEF
See “dynamic gain equalization filter” (p. GL-7) for definition.
DHCP
See “dynamic host configuration protocol” (p. GL-7) for definition.
dispersion
The temporal spreading of a light signal in an optical waveguide caused by light signals traveling
at different speeds through a fiber either due to modal or chromatic effects.
distortion
The difference in value between two measurements of a signal (transmitted and received).
DS3
Standard for digital transmission (American National Standard for telecommunications -
Carrier-to-Customer Installation - DS3 Metallic Interface, ANSI T1.404- 1989).
DWDM
See “dense wavelength division multiplexing” (p. GL-7) for definition.
E earth
The European term for electrical ground.
EC
See “equipment controller” (p. GL-9) for definition.
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 GL-7
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Glossary
....................................................................................................................................................................................................................................
EDFA
See “erbium-doped fiber amplifier” (p. GL-9) for definition.
edge node
A node that connects to external network or customer equipment, as opposed to providing an
interconnection point between other nodes. It is located at the "edge" of the network.
egress
Traffic leaving a network
EIA
See “Electronic Industries Alliance” (p. GL-8) for definition.
EMC
See “electromagnetic capability” (p. GL-8) for definition.
EMI
See “electromagnetic interference” (p. GL-8) for definition.
EMS
See “Element Management System” (p. GL-8) for definition.
EN
European Norm; a German acronym that stands for “Europaïsche Norm.”
....................................................................................................................................................................................................................................
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Issue 1 June 2011
Glossary
....................................................................................................................................................................................................................................
Engineering rules
A set of rules that determine the system configuration possibilities based on fiber type, OA, rate,
and number of wavelengths. These rules also determine the maximum loss per span that can be
tolerated, the maximum distance between spans allowed, and the maximum number of spans that
can be supported.
ESD
See “electrostatic discharge” (p. GL-8) for definition.
Ethernet LAN
A LAN conformant to the 802.3 IEEE standard. This standard supports communications over
shared media where only one device can transmit while all other devices listen. A collision
detection and handling mechanism is incorporated into the standard. Devices on the LAN
communicate by sending Ethernet packets containing a Media Access Control (MAC) address for
the source and destination. Setting the destination MAC address to all ones supports packet
broadcast to all devices on the LAN.
ETSI
See “European Telecommunications Standards Institute” (p. GL-9) for definition.
eVOA
See “electrical variable optical attentuator” (p. GL-8) for definition.
...................................................................................................................................................................................................................................
F failure
Occurs when a fault cause persists for a certain period of time.
....................................................................................................................................................................................................................................
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Issue 1 June 2011
Glossary
....................................................................................................................................................................................................................................
failure rate
The number of failures of a device per unit of time.
FC
See “fiber optic connector” (p. GL-10) for definition.
FCC
See “Federal Communications Commission” (p. GL-10) for definition.
FCS
See “frame check sequence” (p. GL-11) for definition.
FDA
See “Food and Drug Administration” (p. GL-11) for definition.
FDDI
See “fiber distributed data interface” (p. GL-10) for definition.
FDI
See “forward defect indicator” (p. GL-11) for definition.
FEC
See “forward error correction” (p. GL-11) for definition.
Ferrule
A rigid tube that confines or holds a fiber as part of a connector assembly.
....................................................................................................................................................................................................................................
the Internet.
FIT
See “failure in time” (p. GL-9) for definition.
FIT rate
The number of device failures in one billion device hours.
flow
Usually refers to the movement of packets within the network (that is, packet flow).
FMM
See “flash disk memory module” (p. GL-11) for definition.
FOADM
Fixed optical add/drop multiplexer/multiplexing.
FPGA
See “field-programmable gate array” (p. GL-10) for definition.
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4 GL-11
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Glossary
....................................................................................................................................................................................................................................
Fresnel reflection
A reflection of light that occurs at the air-glass interface at the ends of an optical fiber. See “back
reflection” (p. GL-3) for related term.
FTP
See “file transfer protocol” (p. GL-10) for definition.
...................................................................................................................................................................................................................................
G gain
The increase in power and magnitude of a signal.
GbE
See “Gigabit Ethernet” (p. GL-12) for definition.
GFP
See “generic framing protocol” (p. GL-12) for definition.
glass through-connection
A pair of optical connections between two segments that terminate on the same site.
GNE
See “gateway network element” (p. GL-12) for definition.
grooming
Consolidating or segregating traffic.
....................................................................................................................................................................................................................................
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Issue 1 June 2011
Glossary
....................................................................................................................................................................................................................................
grooming node
A node on which incoming signals of lower rates are added (or aggregated) into a higher-rate
signal for more efficient transport.
ground
The North American term for electrical earth.
GUI
See “graphical user interface” (p. GL-12) for definition.
...................................................................................................................................................................................................................................
I ILA
See “in-line amplifier” (p. GL-13) for definition.
ingress
Traffic entering a network.
insertion loss
The loss of power that results from inserting a component, such as a connector or splice, into a
previously continuous path.
....................................................................................................................................................................................................................................
IP
See “Internet protocol” (p. GL-13) for definition.
ISO
See “International Standards Organization” (p. GL-13) for definition.
ISP
See “Internet service provider” (p. GL-13) for definition.
ITU
See “International Telecommunications Union” (p. GL-13) for definition
...................................................................................................................................................................................................................................
J jacket
The outer, protective covering of the cable.
jitter
Small and rapid variations in the timing of a waveform due to noise, changes in component
characteristics, supply voltages, or imperfect synchronizing circuits.
jumper
A short fiber optic cable with connectors on both ends.
...................................................................................................................................................................................................................................
L lambda (λ)
The eleventh letter in the Greek alphabet. In optical fiber networking, the term lambda refers to an
individual optical wavelength. See “wavelength” (p. GL-32) for related term.
LBC
See “laser bias current” (p. GL-14) for definition.
LBO
See “line build out” (p. GL-15) for definition.
LC
See “Lucent connector” (p. GL-15) for definition.
LD
See “line driver” (p. GL-15) for definition.
....................................................................................................................................................................................................................................
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Issue 1 June 2011
Glossary
....................................................................................................................................................................................................................................
LGX
A SONET device that contains ports for optical fiber connections to an optical network element
(NE). An LGX is used to make and change connections to an NE without changing the cabling on
the NE itself.
LOF
See “loss of frame” (p. GL-15) for definition.
LOS
See “loss of service/loss of signal” (p. GL-15) for definition.
loss
The amount of a signal's power, expressed in dB, that is lost in connectors, splices, or fiber
defects.
LR
See “long reach” (p. GL-15) for definition.
LSA
See “link state advertisement” (p. GL-15) for definition.
....................................................................................................................................................................................................................................
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Issue 1 June 2011
Glossary
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................................................
M MA
maintenance association
MAC
See “media access control” (p. GL-16) for definition.
margin
The allowance for attenuation in addition to that explicitly accounted for in system design.
MC
See “master controller” (p. GL-16) for definition.
MD
maintenance domain
MEP
maintenance end point
mesh
A type of network configuration that combines ROADMs to support mesh channel connectivity
between the ROADMs without O-E-O for transmission. It is operated as a single NE with as
many as four degrees (bidirectional DWDM interfaces) that comprise two lines for the east and
two for the west.
MIB
See “management information base” (p. GL-16) for definition.
....................................................................................................................................................................................................................................
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8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Glossary
....................................................................................................................................................................................................................................
modulation
A process that modifies the characteristic of one wave (the carrier) by another wave (the signal).
Examples include amplitude modulation (AM), frequency modulation (FM), and pulse-coded
modulation (PCM).
MSA
See “mid-stage access amplifier” (p. GL-16) for definition.
MTBF
See “mean time between failures” (p. GL-16) for definition.
MTTR
See “mean time to repair” (p. GL-16) for definition.
multimode fiber
An optical fiber that has a core large enough to propagate more than one mode of light. The
typical diameter is 62.5 micrometers.
multiplexer (MUX)
A device that combines two or more signals into a single output.
multiplexing
The process that transmits two or more signals over a single communications channel. Examples
include time-division multiplexing and wavelength-division multiplexing.
MUX
See “multiplexer” (p. GL-17) for definition.
muxponder
A networking device that multiplexes and transponds GbE signals.
...................................................................................................................................................................................................................................
N NE
See “network element” (p. GL-17) for definition.
NEBS
See “Network Equipment Building System requirements” (p. GL-18) for definition.
....................................................................................................................................................................................................................................
external systems to allow functions such as billing, service orders, and service level agreement
(SLA) management.
network services
Services that the network provider creates only as infrastructure to support user services. For
example, a VPN network service is used to implement an Ethernet service.
NMS
See “Network Element Management System” (p. GL-17) for definition.
node
A node (or network element) is a set of one or more 1830 PSS-36/PSS-32/PSS-16/PSS-4 shelves
that are viewed as a single entity by the Network Management System. A node can be any of the
following:
• up to two single optical shelves
• a single electrical shelf
• a single electrical shelf and one or more optical shelves
NSA
See “non-service affecting” (p. GL-18) for definition.
NTP
See “network time protocol” (p. GL-18) for definition.
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O OA
See “optical amplifier” (p. GL-19) for definition.
OAMP
Operations, Administration, Maintenance, and Provisioning.
OC-n
See “optical carrier level-n” (p. GL-19) for definition.
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legislation.
OCHAN or OCh
See “optical channel” (p. GL-20) for definition.
ODU
See “optical demultiplexer” (p. GL-20) for definition.
ODU-k
An optical logical connection with a specific rate. The rate can be either ODU-10G or ODU-40G.
OEO
See “optical-electrical-optical conversion” (p. GL-20) for definition.
OOF
See “out of frame” (p. GL-21) for definition.
OPR
See “OPR” (p. 2-228) for definition.
OPS
See “optical protection switch” (p. GL-20) for definition.
optical cell
A number of nodes connected by fiber in a predefined manner to provide route diversity to each
node. The simplest form of optical cell is a ring. Statically allocated wavelengths are assigned
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within the context of one cell.
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orderwire
A section of the supervisory signal that is used for communication between sites.
OSC
See “optical supervisory channel” (p. GL-20) for definition.
OSHA
See “Occupational Safety and Health Administration)” (p. GL-18) for definition.
OSI
See “Open Systems Interconnection reference model” (p. GL-19) for definition.
OSNR
See “optical signal to noise ratio” (p. GL-20) for definition.
OSP
See “outside plant” (p. GL-21) for definition.
OSS
See “Operations Support System” (p. GL-19) for definition.
OT
See “optical transponder” (p. GL-20) for definition.
OTN
See “optical transport network” (p. GL-20) for definition.
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P PCS
See “physical coding sublayer” (p. GL-22) for definition.
PDL
See “polarization dependent loss” (p. GL-22) for definition.
PDU
See “protocol data unit” (p. GL-22) for definition.
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A fiber cross-connect that operates without optical-electrical-optical conversion. It can have one
or more wavelengths on each fiber or port.
PM
See “performance monitoring” (p. GL-21) for definition.
PMD
See “polarization mode dispersion” (p. GL-22) for definition.
point-to-point transmission
The transmission between two designated stations.
PPS
See “photonic protection switch” (p. GL-22) for definition.
provisioning
Placing and configuring hardware and software required to activate a telecommunications service
for a customer. If the equipment is in place, provisioning may consist of creating or modifying a
customer record in a database to activate the services.
PXC
See “photonic cross-connect” (p. GL-21) for definition.
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Q QoS
See “quality of service” (p. GL-23) for definition.
R rack
A rack is the standardized physical framework on which network equipment such as 1830
PSS-36/PSS-32/PSS-16/PSS-4 shelves are mounted. A rack can contain more than one shelf. Also
called bay frames.
receiver
A terminal device that includes a detector and signal processing electronics. It functions as an
optical-to-electrical converter.
receiver sensitivity
The minimum optical power required at a receiver to deliver traffic at a guaranteed bit error rate
(BER). This parameter is specified back-to-back (without the effects of chromatic dispersion or
OSNR degradation).
regeneration
Electrical signal regeneration. Typically, OTUk Section regeneration and ODUk transparency is
implied in this context.
repeater
A receiver and transmitter set designed to amplify attenuated signals. Repeaters are used to extend
operating range. See “in-line amplifier” (p. GL-13) for related term.
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request for comment (RFC)
A document that describes the specifications of a technology. RFCs are used by the Internet
Engineering Task Force (IETF) and other standards bodies.
restoration domain
A part of the network where traffic restoration is provided in isolation from the rest of the
network.
RFC
See “request for comment” (p. GL-23) for definition.
RIP
See “routing information protocol” (p. GL-24) for definition.
RJ
See “random jitter” (p. GL-23) for definition.
RMON
See “remote network monitoring” (p. GL-23) for definition.
ROADM
See “reconfigurable optical add/drop multiplexer” (p. GL-23) for definition.
S SA
See “service affecting” (p. GL-25) for definition.
SAN
See “storage area network” (p. GL-27) for definition.
SC
See “shelf controller” (p. GL-25) for definition.
scattering
The change of direction of light rays or photons after striking small particles. It may also be
regarded as the diffusion of a light beam caused by the inhomogeneity of the transmitting
material.
SCOT
See “software control of transmission” (p. GL-26) for definition.
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SDH
See “Synchronous Digital Hierarchy” (p. GL-28) for definition.
segment
A pair of OSP fibers connecting two sites.
SELV
Safety extra low voltage.
services
Within the 1830 PSS-36/PSS-32/PSS-16/PSS-4 system, services can be offered directly to end
customers or be used internally to a network as transport infrastructure.
SFC
See “static filter, CWDM” (p. GL-27) for definition.
SFD
See “static filter, DWDM” (p. GL-27) for definition.
SFP
See “small form-factor pluggable module” (p. GL-26) for definition.
shelf
A shelf is a mechanical facility that is in general a housing for circuit packs. Shelves are housed in
Bays.
An 1830 PSS-36/PSS-32/PSS-16/PSS-4 node consists of one or more physical shelves equipped
with cards. The shelf provides a chassis or cage with a backplane that can contain multiple cards.
The shelf is mounted in a rack. Each shelf has a shelf controller card, plus its redundant mate.
Every node has one shelf that has its shelf controllers designated as the master controller for the
node. The node appears as a single point in the network topology to the network management
system. Connections between nodes use network links. See “node” (p. GL-18) for related term.
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signaling transfer point (STP)
A node in a common channel signalling network with the function of transferring messages from
one signalling link to another and considered exclusively from the viewpoint of the transfer
simplex
A single element (for example, a simplex connector is a single-fiber connector).
site
The termination location of OSP cables. Each site can contain one or more NEs and one or more
glass-through connections.
SLA
See “Service Level Agreement” (p. GL-25) for definition.
SMF
See “single-mode fiber” (p. GL-26) for definition.
SNCP
See “Sub-Network Connection Protocol” (p. GL-28) for definition.
SNMP
See “Simple Network Management Protocol” (p. GL-26) for definition.
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SONET
See “Synchronous Optical Network” (p. GL-28) for definition.
span
A fiber link between NEs that can be unidirectional or bidirectional, depending on the network
design. Multiple segments in tandem are connected by glass-through connections.
span loss
Loss (in dB) of optical power due to the span transmission medium (includes fiber loss and splice
losses).
splice
A permanent connection of two optical fibers through fusion or mechanical means.
SRG
See “shared risk group” (p. GL-25) for definition.
SSH
See “secure shell” (p. GL-25) for definition.
SSMF
See “standard single-mode fiber” (p. GL-27) for definition.
ST
See “straight-tip connector” (p. GL-28) for definition.
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STP
See “signaling transfer point” (p. GL-25) for definition.
STS, STS-n
See “synchronous transport signal-n” (p. GL-28) for definition.
SW generic
See “software generic” (p. GL-26) for definition.
synchronous signal
A data signal that is sent along with a clock signal.
T tap
The entry point into a system module.
TCA
See “threshold crossing alert” (p. GL-29) for definition.
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TCP
See “Transmission Control Protocol” (p. GL-30) for definition.
TCP/IP
A suite of several networking protocols developed for the Internet that provides communication
across interconnected networks, between computers with diverse hardware architectures and
various operating systems. Some examples are FTP, SMTP, and SNMP.
TDM
See “time-division multiplexing” (p. GL-29) for definition.
thermal noise
Noise resulting from thermally induced random fluctuation in the receiver's load resistance
current.
TID
See “target identifier” (p. GL-28) for definition.
TMN
See “Telecommunications Management Network” (p. GL-29) for definition.
TOADM
See “tunable optical add/drop multiplexer” (p. GL-30) for definition.
topology
The pattern of interconnections between nodes in a network, such as a ring or hub. A network
topology database contains information regarding each link in the network.
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traffic grooming
Traffic can be consolidated, aggregated, or separated to achieve efficiencies of routing.
traps (SNMP)
SNMP traps are unacknowledged events sent from an agent to a manager. In a 1830
PSS-36/PSS-32/PSS-16/PSS-4 network, the agent is the node and the manager is EMS.
U UDP
See “user datagram protocol” (p. GL-30) for definition.
UL
See “Underwriters Laboratories” (p. GL-30) for definition.
UPSR
See “unidirectional path-switched ring” (p. GL-30) for definition.
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A minimal, datagram-oriented, transport network protocol above the IP network layer that does
not guarantee data ordering or delivery. Because it is datagram-oriented, each send operation by
the application results in the transmission of a single IP datagram. This contrasts with the
Transmission Control Protocol (TCP) which is byte stream oriented and guarantees the delivery
and ordering of the bytes sent. Because it is a byte stream oriented, a single send operation may
result in a no IP datagrams (buffering), a single IP datagram, or multiple IP datagrams.
user services
Services that the network provider can sell to their customers, such as Ethernet service.
UTC
Coordinated universal time.
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VCAT
See “virtual concatenation” (p. GL-31) for definition.
VOA
See “variable optical attenuator” (p. GL-31) for definition.
VSR
See “very short reach” (p. GL-31) for definition.
VTS
See “virtual time-slot” (p. GL-31) for definition.
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wave key
A component of the Wavelength Tracker monitoring capability that is used to identify individual
wavelengths through the network.
A wave key is a number between 1 and 2048. Each WDM wavelength in a 1830 PSS-32 network
is uniquely identified by a pair of wave keys.
waveguide
A material medium that confines and guides a propagating electromagnetic wave.
waveguide coupler
A coupler that transfers light between planar waveguides.
wavelength
The distance between points of corresponding phase of two consecutive cycles of a wave,
typically measured in nanometers (nm). The wavelength is related to the propagation velocity and
the frequency. (Also called lambda.)
wavelength growth
A type of growth in which all eight wavelengths are added to a single line before more lines are
added.
WaveWrapper
WaveWrapper provides network management functions such as optical-layer performance
monitoring, error correction, and ring protection on a per-wavelength basis.
WDM
See “wave division multiplexing” (p. GL-32) for definition.
WDM demand
The termination points and signal type of a service that is to be carried by the WDM network.
WDM line
A contiguous series of spans terminated by a ROADM at each end. A WDM line can be a single
span or a series of spans joined by the in-line amplifiers (ILAs).
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Web user interface (WebUI)
A computer interface that provides web-based access to the network element (NE).
WebUI
See “Web user interface” (p. GL-32) for definition.
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Y Y-coupler
A coupler that has three waveguide legs joined at the center in a "Y" shape which connects an
input port to two output ports or two input ports to a single output port.
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