1.0 Proposal CT, ALP&Ent Template-Feb

Career Transition Services Proposal
Prepared for CLIENT NAME

DATE
Proposal reference: PCG/CT/xxx/xxx/2017
A PERSOLKELLY Company
September 12, 2017
Ms. xxx
HR Director
xxx
22 Jalan Pemaju U1/15
Seksyen U1
HICOM/Glenmarie Industrial Park
40150 Shah Alam, Selangor
Dear xxx,
Thank you for your call today requesting for our support to provide Career Transition services for one of
your employee. We are happy to forward you here our proposal with best commercials for your current
needs. The salient points you shared last Thursday were:
1. Xxxx
2. Xxx
3. Xx
PERSOLKELLY Consulting is fully committed to support you, your employees with the best solutions to
meet your business needs.
Thank you for the opportunity to work with you again.
Yours Faithfully,
For PERSOLKELLY Consulting
Anthony Raja Devadoss

Managing Director & Regional Head, Asia Pacific
PERSOLKELLY Consulting
Private & Confidential. Copyright PERSOLKELLY CONSULTING SDN BHD 2018©

Reference: PCG/CTS/1217/09/2017 Page 2 of 41
Table of Contents
OUR UNDERSTANDING OF <CLIENT> REQUIREMENTS................................................................................5
CAREER TRANSITION PROJECT PLANNING...................................................................................................5
OUR CAREER TRANSITION SERVICES............................................................................................................6
BENEFITS AND OUTCOMES OF CAREER TRANSITION PROGRAMS.............................................................10
BENEFITS AND OUTCOMES OF ACTIVE LIFE PLANNING.............................................................................10
MOMENTUMTM PORTALS: TRANSITION, NEW HORIZON AND ENTREPRENEUR.........................................11
POWERMYSERIESTM....................................................................................................................................13
PROGRAM DETAILS: PRE-SEPARATION PLANNING HR ADVISORY SUPPORT (NOTE A) ...........................14
PROGRAM DETAILS: NOTIFICATION COACHING (HALF DAY)......................................................................15
PROGRAM DETAILS: ON SITE SUPPORT ON NOTIFICATION........................................................................16
PROGRAM DETAILS: 2-DAY CAREER TRANSITION WORKSHOP...................................................................17
PROGRAM DETAILS: CAREER TRANSITION INDIVIDUAL PROGRAM...........................................................18
PROGRAM DETAILS: 2-DAY ALP WORKSHOP..............................................................................................20
PROGRAM DETAILS: ALP INDIVIDUAL PROGRAM......................................................................................21
POST WORKSHOP CLINIC SUPPORT BY DAYS.............................................................................................25
PROGRAM DETAILS: PLATINUM SERVICES.................................................................................................26
PROGRAM DETAILS: MANAGING CHANGE: OPTIMISING RESILIENCE: 1-DAY WORKSHOP.........................27
PROGRAM DETAILS: CUSTOMIZED EMPLOYEE ASSISTANCE PROGRAM (EAP)...........................................28
CAREER MATCHING OPPORTUNITIES.........................................................................................................29
ABOUT PERSOLKELLY CONSULTING............................................................................................................30
OUR SERVICES............................................................................................................................................30
PERSOLKELLY CONSULTING – A MEMBER OF CAREER PARTNERS INTERNATIONAL (CPI)...........................31
STRATEGIC PARTNERSHIPS AND PROFESSIONAL AFFILIATIONS..................................................................31
OUR SERVICE CAPABILITIES........................................................................................................................32
OUR KEY VALUE PROPOSITIONS INCLUDE:................................................................................................32
OUR A+ CASE STUDIES...............................................................................................................................33
CLIENT #1 : OIL & GAS, A FORTUNE 500....................................................................................................33
CLIENT #2: LARGE PUBLIC LISTED TELCO...................................................................................................33
CLIENT #3: OIL & GAS SUPPORT................................................................................................................34
CLIENT #4: GLOBAL LEADING FMCG..........................................................................................................34
CLIENT #5: FINANCIAL INSTITUTION..........................................................................................................35
CLIENT #6: A MALAYSIAN GOVERNMENT DIVISION...................................................................................35
SCHEDULE OF PROFESSIONAL FEE.............................................................................................................36
ACCEPTANCE OF TERMS AND CONDITIONS...............................................................................................40

OUR UNDERSTANDING OF <CLIENT> REQUIREMENTS
<Client> Background:
Eg. <client> is closing down……. In Malaysia and… as a result of outsourcing. 100 employees will be
impacted….
<Client> Objectives and Requirements:

Eg. <client> and PERSOLKELLY Consulting’s objectives are:
 Help prepare retiring employees ….
 Reduce emotion impact felt by the affected employees
 …
 ….
 …
 …
CAREER TRANSITION PROJECT PLANNING

We will work with <CLIENT> HR taskforce to coordinate the ideal timing and logistics of the training
and support efforts. We will provide attendance and feedback reports for each participant. At the
conclusion of the program, each participant will complete a feedback survey that will be provided
to HR sponsor at <CLIENT>.

OUR CAREER TRANSITION SERVICES
We provide customized end-to-end solutions for clients to support their transformation exercise. Our
solutions are categorized into 3-phases which comprises pre-, during and post-notification.
Program Scope:
PHASE PROGRAM SCOPE

PRE-SEPARATION CAREER TRANSITION ADVISORY AND COMMUNICATION PLANNING
• Advise client on communication plan relating to career transition prior to
notification day
• Assist clients to review relevant documentations for statutory compliance
HALF-DAY NOTIFICATION COACHING/ TRAINING

• Determine clear & consistent communication
• How to manage employee queries & uncertainty
• How to keep associates motivated
• How to provide right support to associates
• Basic Counselling techniques (learn simple body language, words can use/ to
avoid when communicate, etc.)
• Traps to avoid
NOTIFICATION ONSITE NOTIFICATION SUPPORT

DAY • Onsite support can be available to meet with individuals one-on-one or in small
groups following a town hall meeting / notification meeting
• Our consultant(s) can be available on-site on the day of notification
• Support provided include overview of service provision, and address concerns
such as family, financial, health, job market, relocation, etc.

PHASE PROGRAM SCOPE
POST- CAREER TRANSITION PROGRAM

NOTIFICATION • Provided to employees impacted by changes in their organisation
• Key objective of a career transition program to help the impacted employees to
navigate their transition & support them to identify & plan their next steps
2-day Career Transition Workshop

Key areas covered:
• Managing Change & Career Decision and Direction
• Career Mapping & Essential Components for Next Career
Methodology: Group work and discussion, presentation, individual assessment, 2-
way communication with facilitators, and role play.
Individual Career Transition programs (1 / 3 / 6 months)

1 Month: Junior managers & below
• More intensive in preparing for job search
• Provide job search support (access to job recruitment portal) after separation
offer
3 Months: Mid-managers
• More in depth understanding of career preference, interests, achievements
• More comprehensive career planning
• Preparing for job search (access to job recruitment portal)
6 Months: Senior managers and above

• Detail, in depth and focus on determining career direction including retirement
planning
• Comprehensive personal assessment
• All aspects of successful job search (access to job recruitment portal)
ACTIVE LIFE PLANNING (ALP) PROGRAM

• Workforce solution to organizations to effectively manage retiring employees
with added flexibility & development opportunities
• A holistic life/work planning with customized assessments, consultations,
workshops and an online portal
2-day “ALP” Workshop

Key areas covered:
• Managing Change & Readiness to retirement
• Seven Key Essential Areas to Prepare toward Retirement

PHASE PROGRAM SCOPE
POST-
NOTIFICATION Individual programs (1 / 3 / 6 months)
Our ALP program supports retiring employees which include
• Creation of an Active Life Plan
• Self awareness of personal priorities
• Provide research tools and guide research effort
• Appropriately written tools – resume, bio, business plan
• Essential communication techniques – networking, interviewing preparation
ALP covers a holistic approach of the employees:

1. Career and work
2. Health and wellness
3. Finance and insurance
4. Family and relationships
5. Personal development
6. Leisure and social
7. Legal and legacy
ENTREPRENEURIAL 101 TRACK

• Starting a business takes planning, making financial decisions, & the right legal
considerations.
• Entrepreneurial 101 guides employees through the most important steps of
starting a business.
2-day Entrepreneurial 101 Workshop

Key areas covered:
• Day 1: Individual motivations & capabilities, Business concept & marketing plan
• Day 2: Business plan & advices
Individual programs (1 / 3 / 6 months)
Our Entrepreneurial 101 facilitates individuals to explore alternative career option.

Program covers key areas such as:
• Entrepreneur mindset
• Business options
• Tips on starting a business
• Business plan framework
• Bio development / resumes
• Business set up advisory such as statutory requirements

PHASE PROGRAM SCOPE
POST- PLATINUM SERVICES

NOTIFICATION • Provided to senior executives transition
• Key objective of a career transition program to help the senior executives to
navigate their transition & support them to identify & plan their next steps
Individual programs (6 / 9 months)

A comprehensive spectrum of services to help transitioning C-level executives fully
understand & explore their options, opportunities, challenges and solutions:
• Focus on individual uniqueness
• Consultants with executive coaching experience to assist senior executives
• Assessment tool to profiling senior executives’ leadership style
• Access to research
• Introduction to executive search
• Tailored marketing plan
• Coaching for success
• Access to private office facilities
TRANSITION FOR PROGRESS AND MANAGING CHANGE FOR REMAINING

EMPLOYEES
Recommended to help minimize the transition impact among remaining employees
in the organization, refocus their attention towards the organization goals:
• Reactions to the Transition
• How to identify and related to emotions around the transition
• How to understand and deal with grief and guilt
• How to move forward, stay focused, and achieve business goals
1-day Managing Change Workshop

Program structure:
• Pulling it all together
• Learning to lead people through the transition
• Laying action plans
• Spelling the benefits
way communication with facilitators, and role play

BENEFITS AND OUTCOMES OF CAREER TRANSITION PROGRAMS
Benefits:
 Help to manage the emotion of the impacted employees during the transition
 Provide morale support and encourage for the impacted employees in moving on
 Help to refocus the employees’ effort to job search / career development throughout the program
 Guided by a career consultant to prepare the employee for job search
 24/7 online technology training and tool
 A large network in assisting the employees in their job search
Outcomes:
 Communicate their transferable skills effectively to market themselves to potential employers
 Develop an Exit statement
 Marketing Tools - their personal resume/bio/profile
 Self Confidence – to pursue their preferred career option – type of future employer/job roles
 Self-Awareness of individual skills and interest
 Essential Communication techniques - effective networking & interviewing preparation
Output: Exit statement, written marketing tools, profile, access to online career portal, career workbook
BENEFITS AND OUTCOMES OF ACTIVE LIFE PLANNING

Benefits:
 Gain immediate access to personal, practical and relevant information
 Evaluate skills, values, interests, strengths, and preferences
 Develop a deeper self-awareness of goals and aspirations
 Confirm commonality of experiences with others
 Assess current behaviors in context of their impact on future happiness and well being
 Measure preparedness for the next stage of life
 Plan for later life options and implement the plan to achieve
Outcomes:
 99 insightful questions evaluates 20 lifestyle and attitudinal factors
 Compares participant to others in similar circumstances
 Ranks personal preferences in 3 levels of preparedness for focus
 Private Online Portal Access
 Self Confidence and self-awareness of their priority needs in preparing their retirement
Output: LifeOptions™ Assessment instrument; Personal Active Life Plan; personal Online Portal available
24/7; Active Life Planning Manual

MOMENTUMTM PORTALS: TRANSITION, NEW HORIZON AND ENTREPRENEUR
For <CLIENT> employees, if they are enrolled in Individual Program (One, Three or Six Months Support –
Senior Executive and above), we will provide them with access to our 24/7 state of the art Online Portal
called MomentumTM – options provided to them are Career Transition (return to employment), New
Horizon (early retirement) or Entrepreneur portal (own a business path). The portals provide access
to tools and resources that enhance our customized talent management programs. The portal supports
consistent program delivery, no matter where program participants are located.
MomentumTM Career Transition contains a critical mix of tools and resources, such as:
 Career Transition Workbook – a tracking system for assignments and milestones;

 Mint Global Research Database – a comprehensive research tool that provides over 130 million
international companies’ profiles
 PowerMy Series – resume builder, job match and interview training
 Global and local resources accessible online - Enrichment Webinars;
 Social Networking – a way to network with peers, locally and internationally.

New Horizons Portal include LifeOptionsTM assessment:
The New Horizons Online Portal and the LifeOptions™ assessment instrument are based on the
work of Dr. Richard Johnson who has been a leader in the area of progressive retirement planning
for over 20 years. The assessment instrument measures an individual’s perceived readiness to
address six critical life areas at this stage of life. These areas are:
 Career and Work

 Health and Wellness
 Financial Awareness
 Leisure and Social
 Family and Relationships and
 Personal Development
ENTREPRENEUR MOMENTUMTM:
Entrepreneurs must plan prudently, make
difficult financial decisions, and give due
diligence to the legalities associated with starting
a new business or purchasing an existing one.
Entrepreneur momentum™ provides the tools
and resources to help:
 Determine if entrepreneurship is an
appropriate career path
 Identify which type of business fits best with
your goals
 Create a comprehensive business plan,
including a go-to-market strategy

POWERMYSERIESTM
PowerMyJobsearch™ produces personalized job leads
that match your career goals. This excellent tool
analyzes your resume or cv and scores its alignment for
specific job postings.
PowerMyJobsearch™ optimizes your keywords for

search engine visibility and conquers resume robots to
move beyond the screening process.
PowerMyJobsearch ™ maximizes opportunities to

secure interviews quickly and efficiently.
PowerMyResumeCV™.
Construct your optimal resume or CV with this easy to

use, flexible tool.
PowerMyResumeCV (powered by VisualCV) has some
excellent functionality that will help you find a format
for your resume that suits you best.
PowerMyInterview™
Sharpen your interview skills with this world-class
exclusive, interactive system. The training will give
you the insight needed as you progress through
your interview process. Consultant will receive
your completed sessions and provide feedback to
your answers.
Program Details: Pre-Separation Planning HR Advisory Support (Note A)

Pre- Separation Planning - HR Advisory Support scope is as follows:
1. Preparing the project communication plan

2. Reviewing the relevant employees contract
3. Working with <CLIENT> on legal requirements in accordance to Malaysia Employment and
Labour Act
a. Provide details of HR Statutory advisory in accordance to Malaysia Employment and
Labour Act enforced that needs to be adhered by Client as per the Malaysian law in
outplacing the resources;
b. To assist in the drafting Client’s letters to relevant government agencies or departments
on the outplacement exercise as per Malaysia’s legal requirements.
4. Preparing the communication - To assist in the drafting of notification letters to employees of
their employment termination – in line with the Terms of Employment (e.g. Permanent or
contract).
5. Preparing “The Script” – to work with Client to develop an appropriate Script for Notification Day
6. Drafting the FAQ – to develop a comprehensive list of frequently asked questions by employees
and the appropriate responses during and after the Notification day
7. Providing information on compensation (severance) –
a. Minimum compensation (severance package) required as per the Malaysian Labour Law
or Employment Act.
b. Local current market trends of compensation where available.
c. Local types of compensation packages offered where available.
Customise according to
client’s requirement & our
resources/capability
Program Details: Notification Coaching (Half Day)
Career Transition Checklist

 Pre-event Issues

 Pre-event Check-list
 Checklist for Career Transition Package
 Other Key Notifications
Action Issues
 On the Day of Notification
 Immediately Following the Day of Notification
Goal for the Appointed Manager
Mitigation steps
Difficult Questions and Answers
Behavioural Reaction
Target participant:
Specially targeted for General Manager, Senior Management team and Human Resource personnel
in handling the Career Transition exercise.
Methodology:
Presentation, discussion and role play

Program Details: On site Support on Notification
Role of the on-site consultants:
 Meet with affected employees immediately following notification.

 Help impacted employees cope with job loss anxiety and manage their emotions while enabling a
dignified exit from the organization.
 Help address specific concerns such as family, financial, health and job markets
 Listen to impacted employees’ issues and feedback on the exercise, if necessary issues will be
feedback or escalate to project taskforce
 Share with impacted employees their career transition support and benefits provided by the
company

Program Details: 2-Day Career Transition Workshop
Day 1 Managing Change & Career Decision and Direction

Module 1: Taking charge of the unexpected Module 2: First things first
 Program introduction Know your stress level
 Participants’ expectation  Stress Management
 Maintain perspective  Strive for balance
 Emotion acknowledgement  Job seeker’s checklist
 Expand comfort zone  Suggested system for getting organised
 Guidelines for a successful career  Create your Public Exit Statement
transition
 Job search truth Module 3: Which path is right for you: Career
continuation or career change?
 If you are choosing career continuation
 If you are choosing career change
Day 2: Career Mapping & Essential Components
Module 4: Self-assessment Module 6: Job search strategies

 Assess your skills  Marketing theory
 Achievement inventory  Methods of job searching
 Memory jogger
 Work satisfiers inventory Module 7: Interview
 Goal setting  Interview preparation
 The interviewer’s agenda
Module 5: Resume development  Answering questions effectively
 Components of resume  Overcoming objections
 Types of resumes  After interview
 Pointers for adding polish
 Packaging your resume Module 8: Job negotiation
 Understanding the job offer
 Salary negotiation
Methodology: Group work and discussion, presentation, 2-way communication with facilitators, and role
play
Program Details: Career Transition Individual Program
Our career transition programs have been designed to provide participants with the “Best Practices”
approach to manage their transition. These programs can be tailored to meet each organizational
initiative and are formed around our dedication to the success of our client companies and participants.

Individual Program features:
a. A personal career coach who will guide participants through their program and be available to
provide valuable direction, advice and counsel on subjects ranging from the initial decision makings
stages of your journey through to successful landing.
b. Resume development includes assistance in developing a high impact resume that will sell their
unique strengths and talents, and effectively position the participants in the market place.
c. Assessments focused on identifying key values, unique skills, and your top interests are available to
support you in identifying that next, best opportunity.
d. The career transition workbook
e. Access to Transition MOMENTUMTM
f. 1-on-1 coaching /seminars /webinars to address critical topics, such as:
• conducting research on the internet - Addresses how to utilize our proprietary combination of
company / recruiter databases and job posting
• online brand, social networking and the internet
• network development and networking assistance
• working with recruiters - Examine how recruiters and search firms operate, with strategies and
• creating a marketing plan
• interview skills development
• job offer review and negotiations.
g. Facilities and administrative support (Optional)
• Workspace
• Local telephone usage
• Access to PCs with high-speed Internet connections and laser printers

Individual Career Transition (CT) Options:
a. One-Month Individual CT Program

Includes plan development assistance and one month follow-up from a Consultant. Core
components are a client initial assessment; individual skill assessment; essential component for job
search, and one-month access to Momentum.
b. Three-Month Individual CT Program

Participants are partnered with a career coach and benefit from private consultations providing
career assessment, strategic job search planning, the development and production of resumes, cover
letters, social media profiles and strategy. 3-month access to Momentum™ with databases, job
search tools, videos and more.
c. Six-Month Individual CT Program

Participants are partnered with a personal senior career coach for a period of six months. The
program will be highly customised to the participants and our modular program design allows the
participants to choose specific goals which include career advancement, entrepreneurial option,
networking development as well building a compelling self-brand. The program will also include
behavioural profiling and 6-month access to Momentum TM.

Program Details: 2-Day ALP Workshop
Day 1:
Managing Change & Readiness to retirement Seven Key Essential Areas to Prepare toward
Retirement
Exercises, assessment and discussions Discussion of various life pathways:
regarding:
 Introduction of Concept 1. Career & work
 Readiness towards Retirement 2. Health & wellness
3. Finance & insurance
4. Family & relationships
Day 2:
Cont.
5. Leisure & social
6. Personal development
7. Legal
Overview of LifeOptionTM (in preparation for Individual Program)

Momentum – New Horizon

Program Details: ALP Individual Program
Our ALP programs have been designed to provide participants with the “Best Practices” approach to
manage their retirement transition. These programs can be tailored to meet each organizational
initiative and are formed around our dedication to the success of our client companies and participants.

a. Spouses/partners are encouraged to participate in individual program.
b. A personal career coach who will guide participants through their program and be available to
stages of their journey through to successful landing.
c. Assistance in developing an impactful active life plan.
d. Lifeoptions© assessments focused on readiness to retirement
e. The New Horizon workbook
f. Access to New Horizon MOMENTUMTM
g. 1-on-1 coaching /seminars /webinars to address critical topics, such as:
i. Career and work
ii. Health and wellness
iii. Finance and insurance
iv. Family and relationships
v. Personal development
vi. Leisure and social
vii. Legal and legacy
h. Facilities and administrative support (Optional)
• Workspace
• Local telephone usage
• Access to PCs with high-speed Internet connections and laser printers

Individual ALP Options:
1. One-Month Individual ALP Program

components are a client initial assessment; the LifeOptions© Profile individual assessment; and New
Horizons Portal and Workbook.
2. Three-Month Individual ALP Program

Provides comprehensive development plan and three months of intensive follow-up by a
consultant/coach. Participants in this program assume greater responsibility for material preparation
and plan development with guidance from the consultant/coach. Modular program design allows
the participant to choose specific goals, such as a next career, retirement plan, financial plan, or
legal/legacy considerations. Core components include a comprehensive client initial assessment; the
LifeOptions© Profile individual assessment; and New Horizons Portal and Workbook.
3. Six-Month Individual ALP Program

Provides comprehensive plan development and six months of follow-up coaching by a senior
consultant/coach. Modular program design allows the executive to choose specific goals, such as a
next career, retirement plan, financial plan, or legal/legacy considerations. Core components include
a comprehensive client initial assessment; the LifeOptions© Profile individual assessment; and New
Horizons Portal and Workbook.

Program Details: 2-day Entrepreneurial 101 Workshop
The focus is on ensuring the business chosen is well thought through, examine all the potential risk,
ensure enough finance available for family and personal commitments (Personal Financial Finance),
examine all facets of the chosen business, critical marketing elements, return on investment, working
capital, and use the Business Model Canvas approach or if needed the Business Plan format.
Individual Motivation & Capabilities

 Personal assessment
 Financial assessment
Business Concepts
 Starting a Business
 Buying a Business
Marketing
Marketing & Sales
Basic Financial tools

Understanding basic financial tools – Cashflow,
P&L, Balance sheet
Business Model
Business & Common Pitfalls

Entrepreneurial 101 Individual Program
This program provides the support services and fundamental training necessary to establish and conduct
a successful entrepreneur path. One-on-one counseling and support services will be provided to
employees an agreed period of service.

a. A personal career coach who will guide participants through their program and be available to
stages of their journey through to successful landing.
b. Readiness assessments to venture into entrepreneurial path
c. Access to Entrepreneur MOMENTUMTM
d. 1-on-1 coaching /seminars /webinars to address critical topics, such as:
 Exploring self-employment
 Financial assessment
 Starting a business
 Business options / Franchising
 Marketing and sales
 Full business planning
e. Facilities and administrative support (Optional)
 Workspace
 Local telephone usage
 Access to PCs with high-speed Internet connections and laser printers
Individual Entrepreneurial Program Options:
1. One-Month Individual Entrepreneurial Program

components are a client initial assessment; entrepreneurial profile, basics of owning a business; and
one-month access to Entrepreneur MOMENTUMTM.
2. Three-Month Individual Entrepreneurial Program

Participants are partnered with a consultant and benefit from private consultations providing bio and
corporate profile, networking, marketing strategy. 3-month access to Entrepreneur MOMENTUM™
3. Six-Month Individual Entrepreneurial Program

Participants are partnered with a personal senior consultant for a period of six months. The program
will be highly customised to the participants, facilitating the individuals in building a business plan,
go-to market strategy, networking, branding, and effective negotiation. The program will also include
behavioural profiling and 6-month access to Entrepreneur MOMENTUM TM.
Post Workshop Clinic Support By Days
This clinic session provide the post-workshop support on the subject related to Resume Development
and Interview Techniques. Clinic session provides more personalised advisory/coaching and allowing
individuals who are more comfortable to have a closed door advisory session to review and enhance
their resumes and techniques post workshop.
One-on-one counseling or by group (max 2-3 pax each time) can be provided over a period of over 1 to 2
months to the impacted employee.
Resume and Interview clinic approach will be as follows:
• Frequency: suggestion of 1 day on a bi-weekly basis for 2 months post workshop OR 4

days clinic session over a period of 2 months
• Scope of work:
• Onsite Consultant - clinic session – 9.00 a.m. to 5.00 p.m. (one hour break)
• For participants to clarify items on CVs/Interviews related matters – by
appointments or walk-ins
• Review of resumes will be done during the clinic session
• Providing personal guidance for those who are not comfortable to express
themselves in public or areas that is too personal to share.
• Sample resumes will be provided by consultants
Program Details: Platinum Services
This program focuses on the individual’s uniqueness while delivering a superior service and resources he
or she expects. Our team of highly qualified consultants have proven expertise and experience in
executive coaching to assist such professionals through their transition. Our Platinum Services offering is
personal attention at its finest.
Coaching Structure and Process:
 Our Executive Coaches/Advisors: Seasoned Executives who has coached C-Level individuals across
diverse industries, as well as C-Level peer business advisor with varied corporate, entrepreneurial,
board membership, and community leadership experience.
 Our Assessment Tools: Our advisory service includes Executive Coaches who are certified in a variety
of best practice assessment tools. These tools can help our clients identify and develop their
leadership strengths and competencies.
 Our Access to Research: We provide our clients with variety of research options and on-demand
resources to help broaden their horizons.
 C-Level Introductions and Executive Search: We are deeply networked. We continuously maintain
and expand our network of individuals in the business community. We also coach our clients on
optimizing and leveraging their personal networks as well as the networks of others.
 Tailored Marketing Plan: We develop customized personal marketing plans to reflect professional
and personal goals. This includes creating a resume, biography, personal website, stationery, and
other necessary materials.
 Executive Development: To hone and expand their skills, clients can participate in relevant
leadership events and work one-on-one with an executive coach to address leadership challenges
and opportunities.
 Coaching for Success: When a C-Level executive takes on a new role, the pressure to quickly show
results requires an immediate plan for success. We provide on-boarding assistance to ensure a
smooth assimilation into the new organization and position.
 Work Environment: We are at your service. We can help our clients to arrange to use facilities in our
office in Kuala Lumpur.
Facilities and Administrative Support (Optional):

 Private office;
 Local telephone usage; and
 Access to PCs with high-speed Internet connections and laser printers.
Methodology:
• One to One counselling/discussion, individual assessment, role play and online Career Portal access.
Program Details: Managing Change: Optimising Resilience:
1-day Workshop
Managing Remaining Employees
Managing Remaining Employees
Objectives:
• Reactions to the Transition
• How to identify and related to emotions around the transition
• How to understand and deal with grief and guilt
• How to move forward, stay focused, and achieve business goals
Program structure:
• Change and Transition
• Change Model
• Reactions – What to expect
• Survival Syndrome
• Tips for Coping
Methodology: Group work and discussion, presentation, individual assessment, 2-way communication
with facilitators, and role play
Program Details: Customized Employee Assistance Program (EAP)
We will be able to provide a confidential customised Employees Assistance Program (EAP) that helps to
manage employee stress at work or during organisation change and times of uncertainty at the
workplace. Benefits of EAP include:
 Reducing levels of stress (work related or personal impacting performance)
 Fast track counselling and support for staff - helps preventing the escalation into more serious
problems
 Greater individual resilience and ability to handle the demands facing transition and change at work
place
 Enhanced support to managers in dealing with difficult or sensitive people issues
 Reduce burden of support on colleagues and managers
 Encourages employee engagement
 Provide guidance for employee and manager in managing workplace stress and
improving/maintaining work performance (more so during serving of notice period for impactees)
 Reduce workplace absenteeism and tardiness
 Help to manage workplace safety and decrease accidents
 Also can be a tool to lower employee turnover through bolstering employees' morale
 Decrease healthcare cost
 Smoothing the adjustments to site closure and other workforce change event
What does our EAP Helpdesk provide?

Our Employee Assistance Programme is available for one-month period from the initial day of our
engagement (or upon advice by client for start date), is completely confidential and provides support by
telephone or online by trained and certified counsellors or certified career transition consultants (not
Clinical Psychologists or Medical Specialists). We allocate 1 day per week for on-site support at the
client’s premise and remote support can be available for employees during working hours.
Our EAP provides:

 Emotional support and counselling related to work
 Problems with work performance
 Manager coaching
 Facilitating a quick return-to-work
 Relationships between co-workers
 Adjusting to change
 Change career
 Encouragement and direction in goal setting
 Managing work conflict
 Specialist information on work-life balance
 Early identification wellness and healthcare program and self-management
CAREER MATCHING OPPORTUNITIES
As a value added service, we will arrange to our best effort career matching opportunities with the
support and participation of the following business division of the Kelly Group:-
(1) BTI Executive Search - a leading global search firm specializing in CEO and senior level searches
with more than 33 years track record. BTI philosophy revolves around the impact leaders and
senior executives have on organizations and we focus on locating the right people to solve the
business issues that our clients are facing. We believe that leaders need to make a positive
difference to the businesses they enter, the people they lead and the community at large.
(2) Kelly Services, Capita Group and Intelligence – the group is recognised as a leading workforce
solution provider in APAC across a broad range of industries such as information technology,
information, communication and technology (ICT), shared services and outsourcing (SSO) and call
centers (customer service), manufacturing (FMCG), construction and properties, electronics,
semiconductor, chemical, aerospace, facilities, renewable energy, oil and gas, medical devices,
pharmaceutical, biomedical and many more.
As a leader in the recruitment space, we have placed skilled talents with leading firms and
corporate clients across Asia Pacific that helped advance their business to greater efficiency and
profitability. If participants’ profiles are aligned to our clients’ job search assignments, our
consultants will position the individual as potential talent for the clients’ selection and
consideration.
In tandem, we have also invested resources to constantly assist in the talent matching of exiting
employees with our network of suppliers for potential job interviews that may lead to job landing.
Additional support:
In instances that any participant aspires to be an aspiring entrepreneur during the course of our support
program, our consultant will assist the network accessibility to relevant agencies such as Majlis Amanah
Rakyat (MARA), Permodalan Usahawan Nasional Berhad (PUNB), TEKUN or respective Chamber of
Commerce for their entrepreneurial support program.
The above are steps taken to enhance the seamless effort to ensure the outplacement exercise will have
a higher success rate although there is no guarantee or assurance of job offers or financial assistance
granted by the various parties concerned.
ABOUT PERSOLKELLY CONSULTING
PERSOLKELLY Consulting is a business unit of PERSOLKELLY, one of the largest recruitment firms in Asia
Pacific. Our philosophy is shaping future workforce through innovative talent development, HR
management advisory, organisational effectiveness and insights-driven HR solutions. We aim to be a
leading global human resources consulting, management advisory and business services organisation to
empower individuals, organisations and societies.
OUR SERVICES
We have six main service lines with solutions customised based on our clients’ needs and priorities.
Services Service Overview

HR Consulting &  Provides human resources solutions to support sustained
Management Advisory corporate growth by building HR strategies, designing systems, &
engaging in institutional development
 Other services include: Labour, Legal advisory, and management
consulting best practices
People Analytics Lab  Help companies achieve strategic HR management through

accurate employees’ behavioural analysis, appropriate
distribution, and retirement expectation models
Leadership & Executive  Provide clients with customised solutions tailored to handle
Development situations and issues – from developing next-generation leaders to
building a resilient workforce; to achieve and sustained growth
Career Transition Services  Offers next-step solutions and support for all levels in an
organisation to minimise organisational change impact
Research & Think Tank  Examines individual and organisational issues through research
groups and studies; joined by public, private, and academic
sectors
 Results of these efforts are shared in journals, events, and on
media
Talent Management  Help organisations nurture their talent from “hire-to-retire” with
Technology cloud-based innovative Human Capital management solutions
 Dedicated to assist clients in driving organisational performances
by findings and retain staffing
PERSOLKELLY CONSULTING – A MEMBER OF CAREER PARTNERS INTERNATIONAL (CPI)
PERSOLKELLY Consulting is a member of Career Partners International (CPI), one of the largest career
management consultancies in the world. CPI has presence in more than 300 locations globally and their
strengths lie in providing exceptional corporate consulting for over 25 years. With our collaboration and
partnership with CPI, we are able to leverage on global insights and networks, and customize it for our
clients’ needs and expectation.
Our career transition support for companies in Asia Pacific has started since 2006. We worked closely
with our clients’ top management teams from pre-notification to post separation events. The industries
we serve represent all the major Fortune 500 categories and non-profit organizations (NGOs); supported
companies and employees in various cities around the world. Our experience ranges from providing
support for individuals in small businesses to supporting more than 2,000 employees from one firm,
across multiple locations.
In Asia Pacific, PERSOLKELLY Consulting has offices in Singapore, Malaysia, Indonesia, Philippines,
Thailand Vietnam, India, S Korea, Hong Kong, China, Japan, Australia, New Zealand.
STRATEGIC PARTNERSHIPS AND PROFESSIONAL AFFILIATIONS
Global Partnership with SHRM: We have maintained a global partnership with the
Society for Human Resource Management since 2008. We are appointed by SHRM to
deliver SHRM’s globally licensed certification program.
Partnership with INSEAD Singapore: We collaborate with INSEAD, one of the world’s
leading graduate business school, to develop and promote Senior Leadership Program
for our clients.
Partnership with FORTÉ Institute: We are FORTÉ’s exclusive profiling partner in APAC.
The FORTÉ Institute has been helping corporations and individuals improve
interpersonal communications, build effective teams and increase productivity for
more than 30 years.
OUR SERVICE CAPABILITIES
Our service capabilities differentiates us from our competitors and delivers the best value focusing on
the following key areas:
 Extraordinarily high standards in quality with access to cutting-edge global facilities, technical
support, and service.
 Cost effective, hi- tech and hi-touch candidate-centric, individualized services.
 An Online Career Portal called Momentum TM (available 24 X7), with embedded webinar training
sessions, enabling all transitioning employees to receive efficient, effective, customized support
during their job search process.
 Adopting our proprietary A+ ApproachTM in delivering outstanding results as depicted below:
Our key value propositions include:

 Results-driven, expert planning and implementation
 Experience and certified consultants
 Single point of contact
 Proactive and responsive
 Flexible Solutions
 Timely and relevant reporting
 Protects employer brand
 Value-added partnership – being part of a large global recruitment and executive search company
OUR A+ CASE STUDIES
CLIENT #1 : OIL & GAS, A FORTUNE 500

Key Challenges:
• Client wanted to enhance its talent management and to sustain it’s high performance culture.
• To align their corporate culture while retaining their top talents.
• It was a first outplacement exercise
• To be phased over 3 years
Our Support:
• Developed internal and external communication strategy and plan
• Provided SME advice on corporate communication and public relations
• Trained the notifying managers including HR stakeholders
• Provided extensive post separation support – workshop & individual program
• Extended last mile connectivity with job opportunities, leads with recruiters & employers
• Delivered in multiple locations in Malaysia and overseas
Performance Achieved:
• 92% landed new jobs, successfully attended interviews, business set up within 120 days
• 31% received job offers; 17% were interviewed, and were in active job search
• 44% worked on starting a business
• 8% wanted to take a break / managed on their own
CLIENT #2: LARGE PUBLIC LISTED TELCO

Key Challenges:
• Client wanted to enhance its business growth and rejuvenate its competitiveness
• Restructure their business and organisation structure.
• Retain their high performers and transition out “non-aligned” employees
• To be phased over 6 months
• Previous restructurings experienced many litigations.
Our Support:
• Developed internal and external communication strategy and plan
• Provided SME advice for corporate communication and public relations
• Trained notifying managers and supported HR stakeholders
• Provided extensive post separation support– workshop & individual program
• Last mile connectivity with job opportunities, recruiters & employers
• Delivered in multiple states and cities
• 90% landed with employment / entrepreneurship decision
• 73% prepared to return to employment
• 17% moved into entrepreneurship
• 10% wanted to take a break / managed on their own
CLIENT #3: OIL & GAS SUPPORT

Key Challenges:
• Client – a European company listed in the NYSE providing construction, and engineering services to
the energy industry was downsizing their Malaysian operations.
• 25 employees from their West & East Malaysia operations were impacted
• Concerned of the negative repercussion the exercise will have on their business
Our Support:
• Guided and trained HR and notifying managers
• Provided Notification Day Support to Management and Consulted Impacted Employees
• Provided extensive post separation support – workshop & individual program
• Extended last mile connectivity with job opportunities, leads with recruiters & employers
• 76% successfully attended interviews, business set up within 90 days
• 47% landed new jobs /started new business
CLIENT #4: GLOBAL LEADING FMCG

Key challenge:
• Client went through a business restructuring and they out sourced their sales merchandising
business unit that impacted more than 100 people over 7 locations
• Key was to ensure the separation is executed smoothly and the impacted employees are supported
well.
Our Support:
• Provided advisory to client’s project team on effective communication and notifying processes
• Provided a series of workshops during and after the separation
• Partnered with management throughout the exercise
• Provided job leads and interviews opportunities for impacted employees
• Equipped them to manage their career direction effectively and prepared them for safe landing
CLIENT #5: FINANCIAL INSTITUTION
Key challenge:
• Client acquired another leading financial company and wanted to ensure the integration of the two
institutions had the least impact to their stakeholders.
• Fraught with cultural and structural challenges and their goal was to ensure a seamless, risk-free
positive impact.
• Key was to retain their top talent and transition those employees who are not aligned with their
business needs.
Our Support:
• To support the combined management through an organization change program
• Train the notifying managers and human resource team to manage the communication effectively
and with dignity
• Provide a series of workshops before and during the separation
• Partnered with management throughout the exercise
• Supported more than 100 employees including Management and impacted employees over a period
of 15 months
• The change is managed well and those identified for redeployment and redundancy were equipped
to manage their career direction effectively and for them to land safely.
CLIENT #6: A MALAYSIAN GOVERNMENT DIVISION

Key Challenges:
• The client was facing challenges in supporting their retired servicemen to prepare for a mindset
change
• To customize a first project of its kind to help retiring officers/servicemen to prepare for an active
career, post retirement.
• To build a close partnership with key stakeholders
Our Support:
• Helped to identify personal motivation, interests and skills
• Conducted personal profiling to help identify their job interests
• Coached the employees to transit to civilian life and to prepare them to adapt to new work
environment
• Trained to secure a job or to set up a business
• Provided job leads and new opportunities for the retirees.
• 89% landed new jobs, attended interviews, and/or set up new businesses after the 3rd month
• 24% received job offers; 25% attended interviews, prepared for active job search
• 40% started their own business
• 11% chose to take a break
STRICTLY PRIVATE AND CONFIDENTIAL
Attachment 1
Our fee to plan, design and prepare the consultation needs will be as follows:
SCHEDULE OF PROFESSIONAL FEE

Professional Fee
Programs
RM
Pre-separation Advisory ( scope refer to Program details) RM40,000 Upto 10 work-man day
Notification training (per half day) RM8,000 For a maximum of 10 pax

On-site notification support (per consultant/day) RM3,000
2-day workshop for 15 pax:
Any additional pax to a
- career transition, or
maximum of 25 pax will
- ALP, or RM18,000
be charged at RM1,200
- Entrepreneurial 101 track
per pax)
2-day workshop for 30 pax:
- career transition, or
- ALP, or RM32,000
- Entrepreneurial 101 track
Pre-requisite: career
Clinic Session for Resume and Interview RM6,000
transition workshop
Individual Programs for Career Transition, ALP and Entrepreneur Track:
Entry / Senior Senior

LEVEL Manager Executive
officer Executive Executive
6 MOs
Program Duration 1 MO 3 MOs 6 MOs 12 MOs
Platinum
Professional Fee (exclude tax) RM 8,000 12,000 18,000 70,000 36,000
6 MOs
Services included: 1 MO 3 MOs 6 MOs 12 MOs
Platinum
Private face to face consulting
with dedicated Career
Upto 3 hr/ Upto 9hr/ Upto 15 hr/ Upto 15hr/ Upto 22 hr/
Consultant. Skype, iChat or
program program program program program
phone consulting based on
candidate preference.
Partner/spouse invited to

participate in all private sessions
New career entry planning   
Coaching for success –
 Addition
onboarding assistance (after
6hr
landing)
Transition preparation
Emotional support     
Program Orientation     
Public exit statement     
Life-style /financial planning     
Career review & planning

Profiling   
Self assessment     
Achievements     
Marketing Plan Development

Resume / Bio development     
Interview training     
Negotiation training     
Networking training     
Social media profile     
6 MOs
Services included: 1 MO 3 MOs 6 MOs 12 MOs
Platinum
Marketing Plan Execution

Ongoing preparation for
    
interviews & negotiations
Introductions to market
    
opportunities, where relevant
Career Option Review

Offer evaluation     
Package negotiation     
Self-employment advice  
Tools and additional support

Momentum access (program
duration) include live and     
recorded webinars
Career Workbook (online and/or
    
hard copy)
Assessment tools     
Customized Skillsoft e-learning
  
curriculum
Office facilities
Private office  
Workspace   
Commercial Terms of Offer:
i. The professional fee is for assignment delivered in Malaysia only. The Professional fee exclude
the following items which will be invoiced to client:
 GST and all statutory taxes prevailing at the point of billing
 any out of pocket expenses (refer to the following terms)
ii. All out of pocket expenses (OPEs) incurred will be charged separately to client at cost plus a 10%
administration fee. OPEs include:
 Traveling (mileage/public transport/flight)
 Accommodation & meal allowances,
 Rental of external facilities to conduct workshop(s) or training(s)
iii. For support out of Malaysia, we are able to provide you the fee upon request.
iv. In the event that the sessions are to be held at facility out of Client’s premise/training room
facility, Client will make direct arrangement with the facility provider at its own expense.
v. This proposal is valid for 30 days from the date of this proposal unless extension is granted in
writing from us.
Payment Terms:
 Full 100% billing will be made upon the commencement of the program.
 All invoices should be settled within thirty (30) days from the date of invoice.
 All remittance should be made payable to PERSOLKELLY Consulting Sdn Bhd
To: PERSOLKELLY CONSULTING SDN BHD
From: <Client> MALAYSIA SDN BHD
Re: CAREER TRANSITION SERVICES
ACCEPTANCE OF TERMS AND CONDITIONS
I, the undersigned, on behalf of <CLIENT> (M) SDN BHD agree to the terms outlined in this proposal
dated September 12, 2017 (Reference: TAG/CTS/1217/09/2017).
______________________________ __________________________________
Signature Name
_______________________________ ___________________________________
Designation Date
Finance contact person: ______________________________________
Finance contact details/no.: ___________________________________
Our Bank details for payment by Remittance:

Beneficiary Name: Persolkelly Consulting Sdn Bhd Bank Code: 3314016
Bank Name: Public Bank Berhad Swift Code: PBBEMYKL
Bank Address: Level 1, Menara Public Bank 2, 78, Jalan Bank A/C Currency: MYR
Raja Chulan, 50200 Kuala Lumpur. Email Add for Remittance:
Bank Contact No: 603-2036 8888 remittance@kellyservices.com.my
Bank Account No: 3183969129

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Career Transition Services Proposal

Prepared for CLIENT NAME

Proposal reference: PCG/CT/xxx/xxx/2017

Thank you for the opportunity to work with you again.

For PERSOLKELLY Consulting

Anthony Raja Devadoss

Private & Confidential. Copyright PERSOLKELLY CONSULTING SDN BHD 2018©

Private & Confidential. Copyright PERSOLKELLY CONSULTING SDN BHD 2018©

<Client> Objectives and Requirements:

CAREER TRANSITION PROJECT PLANNING

Private & Confidential. Copyright PERSOLKELLY CONSULTING SDN BHD 2018©

PHASE PROGRAM SCOPE

HALF-DAY NOTIFICATION COACHING/ TRAINING

NOTIFICATION ONSITE NOTIFICATION SUPPORT

Private & Confidential. Copyright PERSOLKELLY CONSULTING SDN BHD 2018©

POST- CAREER TRANSITION PROGRAM

2-day Career Transition Workshop

Individual Career Transition programs (1 / 3 / 6 months)

6 Months: Senior managers and above

ACTIVE LIFE PLANNING (ALP) PROGRAM

2-day “ALP” Workshop

Private & Confidential. Copyright PERSOLKELLY CONSULTING SDN BHD 2018©

ALP covers a holistic approach of the employees:

ENTREPRENEURIAL 101 TRACK

2-day Entrepreneurial 101 Workshop

Individual programs (1 / 3 / 6 months)

Our Entrepreneurial 101 facilitates individuals to explore alternative career option.

Private & Confidential. Copyright PERSOLKELLY CONSULTING SDN BHD 2018©

POST- PLATINUM SERVICES

Individual programs (6 / 9 months)

TRANSITION FOR PROGRESS AND MANAGING CHANGE FOR REMAINING

1-day Managing Change Workshop

Private & Confidential. Copyright PERSOLKELLY CONSULTING SDN BHD 2018©

BENEFITS AND OUTCOMES OF ACTIVE LIFE PLANNING

Private & Confidential. Copyright PERSOLKELLY CONSULTING SDN BHD 2018©

 Career Transition Workbook – a tracking system for assignments and milestones;

Private & Confidential. Copyright PERSOLKELLY CONSULTING SDN BHD 2018©

 Career and Work

Private & Confidential. Copyright PERSOLKELLY CONSULTING SDN BHD 2018©

PowerMyJobsearch™ optimizes your keywords for

PowerMyJobsearch ™ maximizes opportunities to

Construct your optimal resume or CV with this easy to

Program Details: Pre-Separation Planning HR Advisory Support (Note A)

Private & Confidential. Copyright PERSOLKELLY CONSULTING SDN BHD 2018©

1. Preparing the project communication plan

Program Details: Notification Coaching (Half Day)

Career Transition Checklist

Private & Confidential. Copyright PERSOLKELLY CONSULTING SDN BHD 2018©

Goal for the Appointed Manager

Difficult Questions and Answers

Private & Confidential. Copyright PERSOLKELLY CONSULTING SDN BHD 2018©

Role of the on-site consultants:

 Meet with affected employees immediately following notification.

Private & Confidential. Copyright PERSOLKELLY CONSULTING SDN BHD 2018©

Day 1 Managing Change & Career Decision and Direction

Private & Confidential. Copyright PERSOLKELLY CONSULTING SDN BHD 2018©

Day 2: Career Mapping & Essential Components

Module 4: Self-assessment Module 6: Job search strategies

Program Details: Career Transition Individual Program

Private & Confidential. Copyright PERSOLKELLY CONSULTING SDN BHD 2018©

Private & Confidential. Copyright PERSOLKELLY CONSULTING SDN BHD 2018©

a. One-Month Individual CT Program

b. Three-Month Individual CT Program