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VDK CV PDF
VDK CV PDF
https://in.linkedin.com/in/dinesh-voonna-883795123
Professional Summary
Work Experience
Digital Customer Experience - Thomson Reuters – Client location (Yemulur) 04/2017 to 01/2018
• Playing Team Lead for CXD Project offshore.
• Quote Automation using Apttus API.
• ZERO manual intervention of Sales Reps from Opportunity to Order creation.
• Working on Batch & Scheduled Jobs to process bulk data.
• Using Dashboards and Reports for data monitoring processed in Apex jobs.
• REST API integration between SFDC and AEM using ESI as middleware.
• Customization – Apex Triggers, Apex Classes, Vf Page
• Configuration – Workflows, Process Builder, Validation Rules, Custom Settings, Custom Metadata,
Standard & Custom objects, Remote Site Settings, Connected Apps, SOQL, Data loader.
TLS 1.0 Disablement - Thomson Reuters – TCS Whitefield 10/2016 to 04/2017
• Carrying out the analysis about TLS 1.1 enablement in all Thomson Reuters integration projects
connected with sales/service cloud.
• Implementing effective solutions and upgrading 3rd party applications to support TLS 1.1/1.2.
• Developing WSDL classes for Rocket Services to ESI migration.
• Responsible for merging all F&R & LTIG applications to TRUST & Legal sandboxes respectively.
Media Order Form Phase 2 - Thomson Reuters – TCS Whitefield 06/2016 to 10/2016
• A major role in delivery of Media Order Form Phase2 from end to end.
• Role specific functionality setup.
• Approval process setup based on type of Products, Region & Hierarchy.
• Invoice Generation using custom buttons.
• Notifying Customers using Email alerts.
• Configuration – Approval Process, Workflows, Email Alerts, Validation Rules, Sharing settings,
Standard and Custom Objects, Apps, Profiles, Roles, Reports, Page Layouts & Assignment rules.
• Customization – Apex classes, Vf Pages, Triggers
• Configuring Page layouts, Validation rules, Workflow rules, Approval Process, Formula fields, Apex
Classes, Triggers and Visualforce pages.
• Lead the HyperCare team for after release enhancements and fixing post production defects.
• Solving tickets/bugs reported under JnJ Tracker Tool(Salesforce) based on ticket priority.
• Responsible for Deployment activities using Change Sets.
• Test Class creating and ensuring the test coverage following best practices.
• Communicate technical information to clients in both technical and non-technical personnel.
Certifications
• Salesforce.com Platform Developer 1
• Salesforce.com Service Cloud Consultant
• Salesforce.com Platform App Builder
• Salesforce.com Sales Cloud Consultant
• Salesforce.com Administrator
Achievements
• warded You Made a Difference for Cargill project by Project Director
• Awarded Star Performance for CX Digital by Vice President of Thomson Reuters.
• Rated Star Team award for Phoenix Project.
• Presented Star of the Month award for delivering Media Order Form Phase2 with ZERO bugs.
Technical Skills
• Force.com
• B2B Commerce (CloudCraze)
• VS Code
• SonarQube
• Pentaho(Spoon)
• Apttus Api
• Java Script
• jQuery
• HTML/CSS
• Java/C/C++
Personal Information
• Date Of Birth : 27 May 1992
• Nationality : Indian
• Gender : Male
• Martial Status : Single
• Pan Card : APYPV7300M
Education
B.Tech : Mechanical Engineering 2014
GITAM University - Vizag, Andhra Pradesh
• Scored 85% in class.
• Achieved 2nd Prize in Robotics National
event conducted by IIT Kharagpur.