Professional Documents
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DEDICATION
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CHAMELEON HEELS (A PROJECT OF PVT. LTD)
ACKNOWLEDGEMENT
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CHAMELEON HEELS (A PROJECT OF PVT. LTD)
INDUSTRY ANALYSIS
Analysis of Industry is important factor to be considered while conducting a business but
it becomes more important while launching a new business venture in the industry.
We see, while industry analysis of chameleon heel, that whether this industry is
Number of competitors in it
All these factors were given great attentions. We have observed that in local market of
shoe industry has a great potential to grow rapidly because rest of the shoe industry has
some loops which provide a golden opportunity to jump into the industry to fill those
vacant loops.
INDUSTRY TREND
The trend of industry is very favorable about our project because this Chameleon Heels
are not much high and middle class and lower middle class can easily afford. People can
spend money on such product as compared to other shoe companies.
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CHAMELEON HEELS (A PROJECT OF PVT. LTD)
Situation Analysis
Chameleon Heels is entering their first year of operation. A comprehensive marketing plan is
required to reach profitability and ensure future success. Chameleon Heels offers an
unprecedented selection of current women's fashions.
Market Summary
Chameleon Heels has captured good information regarding their market and knows a great deal
about the common attributes of the most prized customers. Chameleon Heels will leverage this
information to better understand who should be served, their specific needs, and how Passion
Soles can better communicate with them.
COMPANY NAME
“FnF Private Limited”
PRODUCT NAME:
“Chameleon Heel”
VISION:
We want to grow as a dynamic, innovative and market driven domestic manufacturer and
distributor, with footwear as our main business, while keeping a commitment to the country,
culture and environment in which we are operating.
Mission:
Chameleon shoes mission is to provide an upscale selection of women's shoes and outstanding
customer service. We are thrilled to have the opportunity to finally provide you with the
benefits of convenience, style and comfort - all in one shoe. We exist to attract and maintain
customers. When we adhere to this maxim, everything else will fall into place. Our services will
exceed the expectations of our customers.
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CHAMELEON HEELS (A PROJECT OF PVT. LTD)
OUR VALUES
INTERGRITY
Integrity is the foundational value at ‘FnF Private Limited’. We conduct ourselves with
unwavering high standards of honesty, trust, professionalism and the highest levels of ethical
behavior wherever we operate. Without integrity, nothing else matters.
CUSTOMER FOCUS
We strive to provide our customers with a superior customer experience at every single turn,
by delivering high-quality products and support services in order to exceed their expectations
and gain their trust and loyalty.
In today's highly competitive environment, operating with speed and agility is more important
than ever. Therefore, we anticipate and respond quickly to business issues, opportunities and
the needs of our customers, and are accountable for making decisions using processes that
achieve quality results.
Constant change is a fact of doing business. At ‘FnF Private Limited’, we must embrace change
and encourage innovation throughout the organization. Innovation is the process of developing
and applying new ways of addressing opportunities for improvement, and creating solutions
that add value. It's encouraging and rewarding creativity, building on our successes and learning
from our failures, and being open to input and feedback from all areas of the organization.
An inclusive environment and cultural sensitivity is critical to the success of any organization. At
‘FnF Private Limited’, we welcome a wide variety of people, thoughts, perspectives and ideas
that enable us to embrace and utilize the rich dimensions of each individual. We believe that
openness to people and ideas creates a global competitive advantage for ‘FnF Private Limited’
that brings a measurable performance gains to all facets of our business.
TEAMWORK
As ‘FnF Private Limited’ will continue to grow across the world, it is critical that our associates
work collaboratively and effectively-at all levels-to accomplish our strategic and operational
goals. This collective mindset allows us to share ideas, develop skills, operate efficiently, and be
innovative and, above all, helps us exceed our customers' broadest expectations.
ENGAGEMENT
Enabling all of our associates to grow and reach their fullest potential not only enhances
company performance, it drives high levels of employee motivation. We value highly motivated
employees committed to achieving excellence.
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CHAMELEON HEELS (A PROJECT OF PVT. LTD)
We drive this mindset by setting clear expectations and empowering associates to achieve
results. We fuel this level of engagement by providing timely feedback, project ownership and
opportunities to grow.
Product Slogan:
Other Products:
Chameleon shoes sells upscale women's shoes. The general categories of shoes that will be sold
are:
Sandals
Stylish work shoes
Loafers
Dress shoes
Canvas athletic/stylish shoes
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CHAMELEON HEELS (A PROJECT OF PVT. LTD)
MANAGEMENT:
A. MANAGEMENT TEAM
Muhammad Awais Sharif Chief Executive Officer
B. BOARD OF ADVISORS
Business is in initial stage and our business required frequent advisory services at every
stage of decision until our business is running smoothly. Our resources are insufficient
to hire the services of the professionals but followings are ready to provide these
services voluntarily:-
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CHAMELEON HEELS (A PROJECT OF PVT. LTD)
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CHAMELEON HEELS (A PROJECT OF PVT. LTD)
ORGANIZATIONAL STRUCTURE
BOARD OF DIRECTORS
C.E.O
DIRECTOR DIRECTOR
DIRECTOR FINANCE DIRECTOR PRODUCTION
ADMINISTRATION MARKETING
ASSISTANT
FINANCE ACCOUNTS ACCOUNTS MARKETING SALES
FINANCE
OFFICER OFFICER ASSISTANT OFFICERS ASSISTANTS
MANAGER
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CHAMELEON HEELS (A PROJECT OF PVT. LTD)
As President and CEO of FnF Private Ltd, M. Awais Sharif is responsible for leading the
company's overall business strategy and guiding day-to-day operations. He served as the
group vice president and general manager of the CRM division at Bata. There he led the
worldwide development and overall strategy and he run their operations for 8 years.
Faran holds an M.B.A. from HCBF, Lahore and received a B.S. and M.S. in Applied
Mechanics from UC San Diego.
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CHAMELEON HEELS (A PROJECT OF PVT. LTD)
He is responsible for all sales activities related to the shoes in showroom. He maintains
all the records of the persons who are working in the company. He is also responsible
the after sale services to the customers. He was working 4 years in the BEHRIA TOWN in
sales department.
He is responsible for all recruitment and assigning duties to staff members. He maintains
all the records of the persons who are working in the company. He is also responsible
for the training for staff members. He was working 4 years in the BEHRIA TOWN in HR
department.
BUSINESS OBJECTIVE:
Market share objectives: obtain 70% market share of the shoes industry in 2012
To increase profit: our objective is to increase sales 10% from 2010 – 2014.
To survive: Our objective is to survive with latest trend and technology and continuous
change in features.
To grow: our objective is to grow by 15% year on year for the next five years.
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CHAMELEON HEELS (A PROJECT OF PVT. LTD)
BUSINESS STRATEGY
LOW COST: Business strategy of ‘FnF Private Limited’ is to produce a low cost shoe to provide
joy to our valued customers and to get maximum market share.
DIFFERENTIATION: ‘FnF Private Limited’ is focusing on product differentiation with style and
innovation of different combinations of coloured bands in one shoe, which will attract the
customer and having competitive advantage.
PRODUCT STRATEGY
Chameleon Heel is product of new venture, this venture aimed to introduce heel in the local
market with different advance technological techniques and unique features to meet the
current requirements of the market.
Product strategy of Chameleon Heels begins with a strategic vision of the company which the
company wants to achieve. Product strategy is the roadmap which describe the exect position
of the product in the market and also provide guidline to improve the products to meet the
current requirements of the market.
The user of Chameleon heel has the options to use any one or multiple options to use in his
Chameleon heel, followings are unique features and advance technological techniques
included in Chameleon heel
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CHAMELEON HEELS (A PROJECT OF PVT. LTD)
COMPETITIVE STRATEGY:
Patent, service, quality, innovation and price are the five parts of our competitive strategy.
Patent: The obvious part is the patent but lets not be under any illusions about it’s sole ability
to dominate the marketplace. People will still want the discount heel shoe. The shoe
companies that realize this will quickly adapt and probably make it from China. This eventually,
will be the end result with us as a high price set of options that can’t compete with the very
basic of heels. That is why we made the original Heel shoe an. With that they can enjoy their
loveable moments as cheaply as possible.
Service is the key to a business like this one. Most of the purchasers and end users will never
understand why it works the way it does. So the sales and service end of the business will be
crucial in making people feel comfortable with the purchase from sale to when it is being used.
Quality is a given due to the hard hitting nature of the full contact. There can be no short cuts
taken because any failure in any component of the shoe can quite easily have terrible
consequences. Every part of the shoe will be tested before it leaves the plant by a human
being.
Innovation is the reason that we are here in the first place. We will continually supply the
company with new ideas and direction as you will see in the rest of the plan. Where will the
other ideas come from? We are investing in the continual feedback mechanism through our
networking so we can find the areas of our products that need improvement.
Price is important at any time because everyone likes to complain about price even when they
are buying something expensive that they can’t afford. People are just that way. But price
management is its own art form when it comes to consumer based products. That’s why our
base product is a cap that goes over every single shoe instantly making it 30% more efficient to
an entire shoe system that is far superior in every aspect to the best shoes on the market today.
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CHAMELEON HEELS (A PROJECT OF PVT. LTD)
TARGET MARKET
Young generation of the 21st century is the target market for Chameleon heels. In other
words generation belonging to 18 to 34 years of age is the target market. Our focus is to
provide the best quality Chameleon heel at affordable price to our target market.
MARKET SEGMENTATION
Second largest city of The Pakistan and Capital city of The Punjab Province “Lahore” is
the target market for Chameleon Heels. Followings are segmentation of the total
population of Lahore city:-
Young generation
Senior citizen
As Chameleon shoes targeted only young generation and middle aged peoples
belonging to age group from 18 to 34 so senior citizens are excluded from targeted
market of the Chameleon Heels
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CHAMELEON HEELS (A PROJECT OF PVT. LTD)
Professionals:
These are full time working professional women. They typically earn more than $45,000
themselves. They will purchase shoes for the workplace as well as for leisure time. This group is
being targeted as they work full time and therefore have the need for many different pairs of
shoes for all of their different outfits. They also have the money to spend on shoes and will take
advantage of this reality as women typically love to collect lots of shoes.
House wives:
This segment has plenty of disposable income because of their husbands. These women love
shoes, and spend fair amounts of time shopping for shoes and clothing. The household income
of this group is $60k-$150k, generally toward the higher end of this range. This group is
attractive because they have the money and the time to shop for shoes. With both money and
time, there is no limit to the number of cool shoes that they would like to own.
Marketing mix:
(The 4 P's of Marketing)
Marketing decisions generally fall into the following four controllable categories:
Product
Price
Place (distribution)
Promotion
The term "marketing mix" became popularized after Neil H. Borden published his 1964 article,
The Concept of the Marketing Mix. Borden began using the term in his teaching in the late
1940's after James Culliton had described the marketing manager as a "mixer of ingredients".
The ingredients in Borden's marketing mix included product planning, pricing, branding,
distribution channels, personal selling, advertising, promotions, packaging, display, servicing,
physical handling, and fact finding and analysis. E. Jerome McCarthy later grouped these
ingredients into the four categories that today are known as the 4 P's of marketing, depicted
below
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CHAMELEON HEELS (A PROJECT OF PVT. LTD)
Product Place
Target
Market
Price Promotion
These four P's are the parameters that the marketing manager can control, subject to the
internal and external constraints of the marketing environment. The goal is to make decisions
that center the four P's on the customers in the target market in order to create perceived
value and generate a positive respose.
Product
The product is the physical product or service offered to the consumer. In the case of physical
products, it also refers to any services or conveniences that are part of the offering . Chameleon
offers a wide range of sandals, stylish work shoes, loafers, Dress shoes and canvas athletic, all of
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CHAMELEON HEELS (A PROJECT OF PVT. LTD)
which are currently its top-selling product categories. The brand Chameleon Heels carries a line
of stylish and casual footwear and accessories for women. Here are some examples of the
product decisions to be made:
Brand name:
We have a unique product name according to the features of our product i-e “Chameleon
heels”
Functionality:
Our product is multidimensional in function. You can use it in office, parties & also in
house. Its a very comfortable shoe
Styling:
As far as the style is concerned we are different styles in one shoe which is the main
feature of or product
Quality:
Our shoes are made from the finest leathers, Chameleon Heels not only represent an amazing
breakthrough in footwear technology; they also are contemporary in feel and fit, beautifully
designed and a welcome advancement for women.
Packaging:
We are giving a very beautiful & creative packing to our customer so that they should
like it from the box. Packing also attracts the customer.
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CHAMELEON HEELS (A PROJECT OF PVT. LTD)
Warranty
We are giving 6 months warranty of our product. Any kind of problem can be claimed by
the customer with in the 6 months from the date of purchase.
Accessories
We are giving bands in 6 different colours to our customers. So they can use them on that
one shoe.
Pricing:
Chameleon shoes pricing is designed to be competitive to the other fashion shoe retailers. Pricing
decisions should take into account profit margins and the probable pricing response of
competitors. Chameleon shoes pricing strategy makes use of vertical integration in pricing
wherein they own participants at differing channel levels or take part in more than one channel
level operations. This can control costs and influence product pricing.
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CHAMELEON HEELS (A PROJECT OF PVT. LTD)
“Price of Chameleon Heels is just Rs.1499 which is very economical price. Everyone can buy it.
This price is also very low as compared to our competitors”
Placement(Distribution):
Distribution Strategy
Target Market
Market coverage (inclusive, selective, or exclusive distribution)
Warehousing
Distribution centers
Transportation
Place (or placement) decisions are those associated with channels of distribution that serve as
the means for getting the product to the target customers. Chameleon sells its product to
about 20,000 retail accounts in the Pakistan. Distribution is about getting the products to the
customer.
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CHAMELEON HEELS (A PROJECT OF PVT. LTD)
Manufacturer
Region
distributor
Local dealers
End users
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CHAMELEON HEELS (A PROJECT OF PVT. LTD)
Promotion:
Promotion decisions are those related to communicating and selling to potential consumers.
Since these costs can be large in proportion to the product price, a break-even analysis should
be performed when making promotion decisions. It is useful to know the value of a customer in
order to determine whether additional customers are worth the cost of acquiring them.
Promotion is largely dependent on finding accessible store locations. It also avails of targeted
advertising in the newspaper and creating strategic alliances.
Part of Chameleon shoes marketing strategy will be based solely on location. Chameleon shoes
is located in a trendy mall that receives abundant walk-through traffic. This location will cost a
premium and will not be directly linked to the marketing budget as rent has been categorized
under general overhead. Another form of marketing to be described later in detail will be
advertising. The strategy of the marketing campaign is to increase the target customer's
awareness of Chameleon shoes.
Marketing communication decisions include:
Promotional strategy:
Chameleon shoes is adopting the pull strategy because its product has the best features to
attract the features and is also attracting the customer through heavy advertisement.
Advertising:
Chameleon shoes is use a lot of sources for advertisement e-g bill boards, newspaper,
media, leaflets etc. we are spending a heavy amount of our budget on advertising. We are
spending nearly Rs.10 Million on advertisement in a year. We are giving advertisements
of our products on different channels of TV in peak hours and also through newspaper.
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CHAMELEON HEELS (A PROJECT OF PVT. LTD)
Warranty
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CHAMELEON HEELS (A PROJECT OF PVT. LTD)
Financials
This section will offer a financial overview of FnF Pvt. Ltd. as it relates mostly to the Chameleon
heels.
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CHAMELEON HEELS (A PROJECT OF PVT. LTD)
Advertising Tools
Market Growth
The market for women's shoes is a strong, steady growing market. It is generally not affected by
economic downturns. Women seem to consume shoes regardless of the economic climate. In a
popular mini-series, a women's habit of buying shoes was described as a release when they are
feeling bad, a way to make them feel better, similar to eating chocolate. While this stereo type
might not be entirely accurate, women love their shoes and cannot seem to get enough.
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CHAMELEON HEELS (A PROJECT OF PVT. LTD)
BCG MATRIX:
SWOT Analysis
The following SWOT analysis captures the key strengths and weaknesses within the company, and
describes the opportunities and threats facing chameleon shoes.
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CHAMELEON HEELS (A PROJECT OF PVT. LTD)
Strengths
•Extremely strong relationships with distributors.
•Excellent staff who are well trained and customer attentive. They also get great discounts,
increasing job satisfaction.
•An efficient, stylish retail store
Weaknesses
•The struggle to build brand equity.
•The inability to provide instant gratification by having all sizes in stock.
•Forecasting fashion is difficult but necessary to profitability.
Opportunities
•A growing segment of the market that is increasingly bothered by having to travel toSeattle for
nice shoes.
•An industry that seems immune to recessions.
•The ability to operate on lean overhead relative to competitors.
Threats
•The introduction of a competitor to the Tacoma market with a similar business model.
•Completely misjudging where fashion is headed.
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CHAMELEON HEELS (A PROJECT OF PVT. LTD)
•Constant delays in the shipment of product or the unavailability of many of the advertised
designs
INDUSTRY ENVIRONMENT
Mainly following factors can influence industry environment of the chameleon shoes.
Bargaining
power of
buyer
Bargaining
power of
supplier
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CHAMELEON HEELS (A PROJECT OF PVT. LTD)
As for as threat of the new entrant in the market is concerned, it is the very high
because the shoe industry is in growth and there is more chance for new entrants. High
profit margin is also another reason for new entrants.
There is a high rivalry among competitors in this industry because everyone is trying to
be the market leader and want to capture the market share.
Bargaining power of the customer is low because there are many small and medium size
shoe industries providing only simple type of shoe without any change.
Bargaining power of the supplier is high because we have to obtain different raw
material importing from different countries the reason is that we are providing vast
range of shoe so supplier can suppress the profitability rate.
SUBSTITUTABILITY (High)
If the end user does not like any change & innovation then substitutability for our
chameleon shoes is high because there are so many shoe companies are providing
simple shoe in the market.
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CHAMELEON HEELS (A PROJECT OF PVT. LTD)
Pest Analysis:
Legal & political forces are much important for each & every industry. So such forces can
highly influence any company. They may be favorable for the company but mostly
political forces are a threat for the existence of any company. We are providing the shoe
in market and decide to import raw material from china or any other foreign countries
so we have to face legal problems.
Technology plays a major role in operational activities of every type business; it induces
for quality using modern plants through change of technology. We have to adopt
changes in our plants according to new technology so the threat from technologic forces
is medium for our firm.
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CHAMELEON HEELS (A PROJECT OF PVT. LTD)
Social forces of any country show how the values, needs and culture of that country’s
people can affect the businesses. In case of multinational companies, the social forces
are high because they are providing high quality item at reasonable price and creating
sense of ownership in the valued customers.
Our firm works according to its strategy to give preference to its customers through
social services, concepts of informal organizations and providing various and
environmental facilities.
Economic forces of any country can affect the availability, production and distribution of
resources among competing users. So economic factors play a mediocre role in shoe
industry.
Key to Success
The key to success is to meet the demand for an upscale women's shoe store with a wide
selection and focused customer attention.
•Fashionable designs.
•Fast customer delivery.
•Well-trained employees.
• S e l e c t i o n
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