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DEVDATT INDUSTRIES

TITLE : GENERAL REQUIREMENTS


DOC. NO : QM/06 CL. NO. : 4.1 PG. NO. : 03 of 04

Receipt of enquiry / specification of the product from the customer (original or changed
requirements)

Customer related Control of documents


process

Study of the requirements of Customer

Quotation to Customer Reply to Customer Saying that we


cannot supply the product
Control of
Records Depending upon the our
capability of manufacturing Depending upon the our capability of
manufacturing

If No ambiguity, confirmation of PO
Control of Receipt of
to customer
Document Customer PO

Review of Customer
specification, quotation & If any mismatch, inform
Customer PO to Customer

1. Evaluation & selection of Supplier / S/c


Product Realization – Including measuring &
monitoring activity 2. To check with customer, whether customer
1. Preparation of PFD, PP. approved supplier available and to be used or
2. Preparation of Work Instruction not.
3. Approval of all newly prepared documents. 3. Provision of resources (Man, Mat., M/c,
4. Study of related standards. Method & Money)- / Ensuring

Release of PO to approved Supplier / S/c


Incoming inspection, Control & monitoring
Daily Production & devices Mentioning verification activity to be
Inspection Report, PDIR conducted where & by whom

Reevaluation of Supp. and re - Receipt of purchase material & receipt


finalization of List of Supplier / S/c inspection

REV NO : 00 REL DT : 01/04/2010


DEVDATT INDUSTRIES
TITLE : GENERAL REQUIREMENTS
DOC. NO : QM/06 CL. NO. : 4.1 PG. NO. : 04 of 04

Continued…
Receipt of purchase material & receipt inspection

Production If accepted, If non conformity observed,


& Service storage/preservation & issue decision & sending back to
Provision of material for manufacturing Supplier / S/c

Daily Production & Inspection


Report, If accepted next
operation. If not accepted, hold
& decision

If not accepted, Rework – Re inspection


Rework Segregation – Re inspection Final Inspection
Reject – Scarp

Packing / Preservation Dispatch to Customer as per schedule


along with PDIR

If acceptable at customer If not acceptable at


end customer end

Receipt of Money from Customer Rework Re-inspection


Repair Re-inspection
Segregation Re-inspection
Reject Scrap
Customer satisfaction feedback from
customer

REV NO : 00 REL DT : 01/04/2010

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