Saleem Iqbal <Saleem.Iqbal@mercury.co.

nz>
Fri 12/10/2018 6:11 PM

Hi Tekue,

Thanks for speaking with me, we’re delighted to have the opportunity to keep
you with Mercury.

We would like to confirm that You will receive a prompt payment discount of 20%
for next 24 months without a contract.

You’ll receive a one-off credit of $150.00 which will be applied to you Mercury
Account within the next 60 days.

If you decide to leave Mercury before 12 months, this credit will be reversed on
your final bill.

If there’s anything else we can help with please let me know and feel free to give
me a call on 0800 10 18 10 and ask for myself . You'll also find useful info at
mercury.co.nz.

Thanks,
Saleem

Mercury’s standard terms apply.

Saleem Iqbal
Customer Retention Specialist

MERCURY.CO.NZ
P +64 9 580 3741
E saleem.iqbal@mercury.co.nz
PO Box 92008. Auckland 1142

Fri 12/10/2018 9:08 PM

credit reverse is not accepted on my side
Thank you very much for your understanding and interest have me me with
mercury. The damage has done already by your mercury Agent. Si i have
decided to keep my power with slingshot.
Thank you sir.
Yours
Tekue Woldemariam

-------- Original message --------

From: Saleem Iqbal <Saleem.Iqbal@mercury.co.nz>
Date:12/10/2018 6:11 PM (GMT+12:00)