In template form, the session plan will look like this.

SESSION PLAN
Sector : ELECTRONICS
Qualification Title : Computer Systems Servicing NC II
Unit of Competency : MAINTAIN AND REPAIR COMPUTER SYSTEMS AND NETWORKS
Module Title : Maintaining and Repairing Computer Systems and Networks
Learning Outcomes:
LO1. Plan and prepare for maintenance and repair
LO2. Maintain computer systems and networks
LO3. Diagnose faults of computer systems and networks
LO4. Rectify/correct defects in computer systems and networks
LO5. Inspect and test the computer systems and networks

A. INTRODUCTION
This unit covers the knowledge, skills and attitudes needed to maintain and service computer systems and
networks.
B. LEARNING ACTIVITIES
LO1. Plan and prepare for maintenance and repair
Learning Content Methods Presentation Practice Feedback Resources Time

1.1 Planning and LECTURE/ The trainer will provide The trainees The trainees CBLM 2hrs.
Preparing DISCUSSION materials such as CBLM, will try to will compare (Informatio
Maintenance and / or Manuals. answer self- their answer n sheet,
Diagnosis of Errors check 4.1-1 to answer Self-check,
 The trainer will then on key 4.1-1 on Answer
discuss information “Maintenanc “Maintenanc key)
sheet 4.1-1 on e and / or e and / or
“Maintenance and / or Diagnosis of Diagnosis of
Diagnosis of Errors” Errors” Errors”

DEMONSTRATION The trainer will perform The trainees The trainer -Task
task sheet 4.1-1 on will perform will evaluate sheet
“Maintenance and / or task sheet trainees -
Diagnosis of Errors” 4.1-1 on performance Performan
“Maintenanc by using the ce
e and / or performance checklist
Diagnosis of checklist on
Errors” 4.1-1 on
“Maintenanc
e and / or
Diagnosis of
Errors”
1.2 Preparing and Lecture/Discussion The trainer will provide The trainees The trainees CBLM, 3hrs.
checking of tools, materials such as CBLM, will try to will compare Textbook,
equipment and testing Manuals. answer self- their answer Internet
devices to ensure check 4.1-2 to answer
quality performance The trainer will then on “Quality key 1.2-2 on
and safety of discuss information Tools, “Quality
computer system and sheet 4.1-2 on “Quality Equipment Tools,
network Tools, Equipment and and Testing Equipment
Testing Devices” Devices” and Testing
Devices”
 Demonstration The trainer will perform The trainees The trainer -Task
task sheet 4.1-2 on will perform will evaluate sheet
“Quality Tools, task sheet trainees -
Equipment and Testing 4.1-2 on performance Performan
Devices” “Quality by using the ce
Tools, performance checklist
Equipment checklist on
and Testing 4.1-2 on
Devices” “Quality
Tools,
Equipment
and Testing
Devices”
1.3 Materials needed Lecture/Discussion The trainer will provide The trainees The trainees CBLM 2hrs.
to complete work are materials such as CBLM, will try to will compare (Informatio
acquired accordingly Manuals. answer self- their answer n sheet,
check 4.1-3 to answer Self-check,
The trainer will then on key 4.1-3 on Answer
discuss information “Materials “Materials key)
sheet 4.1-3 on “Materials For Work For Work
For Work Completion” Completion” Completion”

Demonstration The trainer will perform The trainees The trainer -Task
task sheet 4.1-3 on will perform will evaluate sheet
“Materials For Work task sheet trainees -
Completion” 4.1-3 on performance Performan
“Materials by using the ce
For Work performance checklist
 Completion” checklist on
4.1-3 on
“Materials
For Work
Completion”
1.4 OHS policies and Lecture/Discussion
The trainer will provide The trainees The trainees CBLM 1hr.
procedures are materials such as CBLM, will try to will compare (Informatio
followed accordingly Manuals. answer self- their answer n sheet,
check 4.1-4 to answer Self-check,
The trainer will then on “OHS key 4.1-4 on Answer
discuss information Policies and “OHS key)
sheet 4.1-4 on “OHS Procedures” Policies and
Policies and Procedures” Procedures”
1.5 Computer systems Lecture/Discussion The trainer will provide The trainees The trainees CBLM 1hr.
and networks support materials such as CBLM, will try to will compare (Informatio
meet the standards Manuals. answer self- their answer n sheet,
for service check 4.1-5 to answer Self-check,
instructions and The trainer will then on key 4.1-5 on Answer
specifications discuss information “Computer “Computer key)
sheet 4.1-5 on Systems Systems
“Computer Systems and and and
Networks Support ” Networks Networks
Support ” Support ”
LO2. Maintain computer systems and networks
2.1 Personal Lecture/Discussion The trainer will provide The trainees The trainees CBLM 2hrs.
protective equipment materials such as CBLM, will try to will compare (Informatio
are checked according Manuals. answer self- their answer n sheet,
with standards check 4.2-1 to answer Self-check,
procedures The trainer will then on “Personal key 4.2-1 on Answer
discuss information protective “Personal key)
sheet 4.2-1 on “Personal equipment” protective
 protective equipment” equipment”

Demonstration The trainer will perform The trainees

task sheet 4.2-1 on will perform The trainer
“Personal protective task sheet will evaluate
equipment” 4.2-1 on trainees
“Personal performance
protective by using the
equipment” performance
checklist on
4.2-1 on
“Personal
protective
equipment”
2.2 Normal operation Lecture/Discussion The trainer will provide The trainees The trainees CBLM 2hrs.
of computer systems materials such as CBLM, will try to will compare (Informatio
and networks are Manuals. answer self- their answer n sheet,
always inspected check 4.2-2 to answer Self-check,
The trainer will then on “Normal key 4.2-2 on Answer
discuss information operation of “Normal key)
sheet 4.2-2 on “Normal computer operation of
operation of computer systems and computer
systems and networks” networks” systems and
networks”

Demonstration The trainer will perform The trainees The trainer

task sheet 4.2-2 on will perform will evaluate
“Normal operation of task sheet trainees
computer systems and 4.2-2 on performance
networks” “Normal by using the
operation of performance
 computer checklist on
systems and 4.2-2 on
networks” “Normal
operation of
computer
systems and
networks”
2.3 Planned Lecture/Discussion The trainer will provide The trainees The trainees CBLM 1hr.
maintenance is materials such as CBLM, will try to will compare (Informatio
observed Manuals. answer self- their answer n sheet,
check 4.2-3 to answer Self-check,
The trainer will then on “Observe key 4.2-3 on Answer
discuss information planned “Observe key)
sheet 4.2-3 on “Observe maintenanc planned
planned maintenance” e” maintenanc
e”
2.4 Where important, Lecture/Discussion The trainer will provide The trainees The trainees CBLM 1hr.
required materials such as CBLM, will try to will compare (Informatio 30min
fixes/substitutions Manuals. answer self- their answer n sheet, s.
are made as per set check 4.2-4 to answer Self-check,
up methods The trainer will then on key 4.2-4 on Answer
discuss information “Fixes/Subs “Fixes/Subs key)
sheet 4.2-4 on titutions” titutions”
“Fixes/Substitutions”
2.5 Unexpected errors Lecture/Discussion The trainer will provide The trainees The trainees CBLM 2hrs.
or situation are materials such as CBLM, will try to will compare (Informatio
repaired immediately Manuals. answer self- their answer n sheet,
check 4.2-5 to answer Self-check,
The trainer will then on key 4.2-5 on Answer
discuss information “Unexpected “Unexpected key)
sheet 4.2-5 on errors or errors or
 “Unexpected errors or situation situation
situation Problem” Problem” Problem”

Demonstration The trainer will perform The trainees The trainer

task sheet 4.2-5 on will perform will evaluate
“Unexpected errors or task sheet trainees
situation Problem” 4.2-5 on performance
“Unexpected by using the
errors or performance
situation checklist on
Problem” 4.2-5 on
“Unexpected
errors or
situation
Problem”
LO3 Diagnose faults of computer systems and networks
3.1 Personal Lecture/Discussion The trainer will The trainees The CBLM 2hrs.
protective equipment provide materials will try to trainees (Informatio
are checked according such as CBLM, answer self- will n sheet,
with standards Manuals. check 4.3-1 compare Self-check,
procedures on “Personal their Answer
The trainer will protective answer to key)
then discuss equipment” answer key
information sheet 4.3-1 on
4.3-1 on “Personal “Personal
protective protective
equipment” equipment”
3.2 Errors in the Lecture/Discussion The trainer will The trainees The CBLM 2hrs.
computer systems provide materials will try to trainees (Informatio
and network are such as CBLM, answer self- will n sheet,
detected and Manuals. check 4.3-2 compare Self-check,
responded on “Errors in their Answer
The trainer will the computer answer to key)
then discuss systems and answer key
information sheet network” 4.3-2 on
4.3-2 on “Errors in “Errors in
the computer the
systems and computer
network” systems
and
network”

Demonstration The trainer will The trainees The trainer

perform task sheet will perform will
4.3-2 on “Errors in task sheet evaluate
the computer 4.3-2 on trainees
systems and “Errors in performanc
network” the computer e by using
systems and the
network” performanc
e checklist
on 4.3-2 on
“Errors in
the
computer
systems
and
network”
3.3 Possibility Lecture/Discussion The trainer will The trainees The CBLM 1hr.
measures are provide materials will try to trainees (Informatio 30min
administered such as CBLM, answer self- will n sheet, s.
Manuals. check 4.3-3 compare Self-check,
 on their Answer
The trainer will “Possibility answer to key)
then discuss measures are answer key
information sheet administered 4.3-3 on
4.3-3 on ” “Possibility
“Possibility measures
measures are are
administered” administere
d”

Demonstration The trainer will The trainees The trainer

perform task sheet will perform will
4.3-3 on task sheet evaluate
“Possibility 4.3-3 on trainees
measures are “Possibility performanc
administered” measures are e by using
administered the
” performanc
e checklist
on 4.3-3 on
“Possibility
measures
are
administere
d”
3.4 Unexpected errors Lecture/Discussion The trainer will The trainees The CBLM 2hrs.
or situation are provide materials will try to trainees (Informatio
repaired immediately such as CBLM, answer self- will n sheet,
Manuals. check 4.3-4 compare Self-check,
on “Fixing their Answer
The trainer will the answer to key)
 then discuss unexpected answer key
information sheet errors or 4.3-4 on
4.3-4 on “Fixing situation “Fixing the
the unexpected immediately” unexpected
errors or situation errors or
immediately” situation
immediatel
y”

Demonstration The trainer will The trainees The trainer

perform task sheet will perform will
4.3-4 on “Fixing task sheet evaluate
the unexpected 4.3-4 on trainees
errors or situation “Fixing the performanc
immediately” unexpected e by using
errors or the
situation performanc
immediately” e checklist
on 4.3-4 on
“Fixing the
unexpected
errors or
situation
immediatel
y”
LO4 Rectify/correct defects in computer systems and networks
4.1 Personal Lecture/Discussion The trainer will The trainees The CBLM 2hrs.
protective equipment provide materials will try to trainees (Informatio
are checked according such as CBLM, answer self- will n sheet,
with standards Manuals. check 4.4-1 compare Self-check,
procedures on “Personal their Answer
 The trainer will protective answer to key)
then discuss equipment” answer key
information sheet 4.4-1 on
4.4-1 on “Personal “Personal
protective protective
equipment” equipment”

Demonstration The trainer will The trainees The trainer

perform task sheet will perform will
4.4-1 on “Personal task sheet evaluate
protective 4.4-1 on trainees
equipment” “Personal performanc
protective e by using
equipment” the
performanc
e checklist
on 4.4-1 on
“Personal
protective
equipment”
4.2 Faulty Lecture/Discussion The trainer will The trainees The CBLM 2hrs.
equipment/componen provide materials will try to trainees (Informatio
ts are remove or such as CBLM, answer self- will n sheet,
repaired Manuals. check 4.4-2 compare Self-check,
on “Faulty their Answer
The trainer will equipment/c answer to key)
then discuss omponents answer key
information sheet are remove 4.4-2 on
4.4-2 on “Faulty or repaired” “Faulty
equipment/compo equipment/
nents are remove component
 or repaired” s are
remove or
repaired”

Demonstration The trainer will The trainees The trainer

perform task sheet will perform will
4.4-2 on “Faulty task sheet evaluate
equipment/compo 4.4-2 on trainees
nents are remove “Faulty performanc
or repaired” equipment/c e by using
omponents the
are remove performanc
or repaired” e checklist
on 4.4-2 on
“Faulty
equipment/
component
s are
remove or
repaired”
4.3 Modifications, if Lecture/Discussion The trainer will The trainees The CBLM 1hr
needed are observed provide materials will try to trainees (Informatio
such as CBLM, answer self- will n sheet,
Manuals. check 4.4-3 compare Self-check,
on their Answer
The trainer will “Modification answer to key)
then discuss s” answer key
information sheet 4.4-3 on
4.4-3 on “Modificatio
“Modifications” ns”
4.4 Unexpected errors Lecture/Discussion The trainer will The trainees The CBLM 2hrs.
or situation are provide materials will try to trainees (Informatio
repaired immediately such as CBLM, answer self- will n sheet,
Manuals. check 4.4-4 compare Self-check,
on “Fixing their Answer
The trainer will the answer to key)
then discuss unexpected answer key
information sheet errors or 4.4-4 on
4.4-4 on “Fixing situation “Fixing the
the unexpected immediately” unexpected
errors or situation errors or
immediately” situation
immediatel
y”

Demonstration The trainer will The trainees The trainer

perform task sheet will perform will
4.4-4 on “Fixing task sheet evaluate
the unexpected 4.4-4 on trainees
errors or situation “Fixing the performanc
immediately” unexpected e by using
errors or the
situation performanc
immediately” e checklist
on 4.4-4 on
“Fixing the
unexpected
errors or
situation
immediatel
y”
LO5 Inspect and test the computer systems and networks
5.1 Closing checking Lecture/Discussion The trainer will The trainees The CBLM 1hr.
are observed to make provide materials will try to trainees (Informatio
certain the set-up such as CBLM, answer self- will n sheet,
done on PC networks Manuals. check 4.5-1 compare Self-check,
complies with on “Checking their Answer
manufacturer’s The trainer will certain set- answer to key)
manuals then discuss up done on answer key
information sheet PC networks 4.5-1 on
4.5-1 on “Checking complies “Checking
certain set-up done with certain set-
on PC networks manufacture up done on
complies with r’s manuals” PC
manufacturer’s networks
manuals” complies
with
manufactur
er’s
manuals”
5.2 Computer systems Lecture/Discussion The trainer will The trainees The CBLM 2hrs.
and networks are provide materials will try to trainees (Informatio
inspected/tried to such as CBLM, answer self- will n sheet,
guarantee safe task Manuals. check 4.5-2 compare Self-check,
on their Answer
The trainer will “Guaranteein answer to key)
then discuss g Computer answer key
information sheet systems and 4.5-2 on
4.5-2 on networks” “Guarantee
“Guaranteeing ing
Computer systems Computer
and networks” systems
and
 networks”

Demonstration The trainer will The trainees The trainer

perform task sheet will perform will
4.5-2 on task sheet evaluate
“Guaranteeing 4.5-2 on trainees
Computer systems “Guaranteein performanc
and networks” g Computer e by using
systems and the
networks” performanc
e checklist
on 4.5-2 on
“Guarantee
ing
Computer
systems
and
networks”
5.3 OH&S Lecture/Discussion The trainer will The trainees The CBLM 1hr.
policies and 5s provide materials will try to trainees (Informatio
principles are such as CBLM, answer self- will n sheet,
observed Manuals. check 4.5-3 compare Self-check,
on “OH&S their Answer
The trainer will policies and answer to key)
then discuss 5s answer key
information sheet principles” 4.5-3 on
4.5-3 on “OH&S “OH&S
policies and 5s policies and
principles” 5s
principles”
5.4 Place of operation Lecture/Discussion The trainer will The trainees The CBLM 2hrs.
should be safe and provide materials will try to trainees (Informatio
checked in safe such as CBLM, answer self- will n sheet,
condition before Manuals. check 4.5-4 compare Self-check,
leaving on “Checking their Answer
The trainer will the condition answer to key)
then discuss and safety answer key
information sheet the place of 4.5-4 on
4.5-4 on “Checking operation “Checking
the condition and before the
safety the place of leaving” condition
operation before and safety
leaving” the place of
operation
before
leaving”

Demonstration The trainer will The trainees The trainer

perform task sheet will perform will
4.5-4 on “Checking task sheet evaluate
the condition and 4.5-4 on trainees
safety the place of “Checking performanc
operation before the condition e by using
leaving” and safety the
the place of performanc
operation e checklist
before on 4.5-4 on
leaving” “Checking
the
condition
and safety
the place of
 operation
before
leaving”
5.5 Unneeded Lecture/Discussion The trainer will The trainees The CBLM 1hr.
materials should be provide materials will try to trainees (Informatio
place properly such as CBLM, answer self- will n sheet,
according to WEEE Manuals. check 4.5-5 compare Self-check,
directives and 3Rs on “Placing their Answer
waste management The trainer will unneeded answer to key)
program. then discuss materials answer key
information sheet properly 4.5-5 on
4.5-5 on “Placing according to “Placing
unneeded WEEE unneeded
materials properly directives materials
according to WEEE and 3Rs properly
directives and 3Rs waste according
waste management management to WEEE
program” program” directives
and 3Rs
waste
manageme
nt
program”
5.6 Documentations Lecture/Discussion The trainer will The trainees The CBLM 1hr.
are set and finished provide materials will try to trainees (Informatio
such as CBLM, answer self- will n sheet,
Manuals. check 4.5-6 compare Self-check,
on “Finished their Answer
The trainer will Documentati answer to key)
then discuss ons” answer key
information sheet 4.5-6 on
4.5-6 on “Finished “Finished
Documentations” Documenta
tions”
C. ASSESSMENT PLAN
 Written Test
 Planning and Preparing Maintenance and / or Diagnosis of Errors
 Preparing and checking of tools, equipment and testing devices to ensure quality performance and safety of computer
system and network
 Materials needed to complete work are acquired accordingly
 OHS policies and procedures are followed accordingly
 Computer systems and networks support meet the standards for service instructions and specifications
 Personal protective equipment are checked according with standards procedures
 Normal operation of computer systems and networks are always inspected
 Planned maintenance is observed
 Where important, required fixes/substitutions are made as per set up methods
 Unexpected errors or situation are repaired immediately
 Personal protective equipment are checked according with standards procedures
 Errors in the computer systems and network are detected and responded
 Possibility measures are administered
 Unexpected errors or situation are repaired immediately
 Personal protective equipment are checked according with standards procedures
 Faulty equipment/components are remove or repaired
 Modifications, if needed are observed
 Unexpected errors or situation are repaired immediately
 Closing checking are observed to make certain the set-up done on PC networks complies with manufacturer’s
manuals
 Computer systems and networks are inspected/tried to guarantee safe task
 OH&S policies and 5s principles are observed
 Place of operation should be safe and checked in safe condition before leaving
 Unneeded materials should be place properly according to WEEE directives and 3Rs waste management program
 Documentations are set and finished
  Performance Test
 Planning and Preparing Maintenance and / or Diagnosis of Errors
 Preparing and checking of tools, equipment and testing devices to ensure quality performance and safety of computer
system and network
 Materials needed to complete work are acquired accordingly
 Personal protective equipment are checked according with standards procedures
 Normal operation of computer systems and networks are always inspected
 Unexpected errors or situation are repaired immediately
 Personal protective equipment are checked according with standards procedures
 Errors in the computer systems and network are detected and responded
 Unexpected errors or situation are repaired immediately
 Personal protective equipment are checked according with standards procedures
 Faulty equipment/components are remove or repaired
 Unexpected errors or situation are repaired immediately
Computer systems and networks are
 inspected/tried to guarantee safe task
 Place of operation should be safe and checked in safe condition before leaving
D. TEACHER’S SELF-REFLECTION OF THE SESSION

PREPARED BY: APPROVED BY:

JOHN PATRICK S. GARLIT SUSANA E. TANDOC
NAME OF TRAINER AND QUALIFICATION NAME OF ADMIN/SCHOOL HEAD