Professional Documents
Culture Documents
VIP
Group/ crew
Scanty baggage
Foreigners
V Vacant
O Occupied
DND Do not disturb
LO Lock out
SO Sleep out
SO Stay over
SB Scanty baggage
NC Not cleared
DL Double lock
D Departure
US Understay
VIP PROCEDURE
Very important persons/ commercially important
persons
Head of states, PM, CM, MLA, film stars, sports
persons, artists, travel writers, tour operators, govt.
officials, airline crew,
VIPs are escorted from airport to hotel by senior
managers/ GRE
Welcome in lobby, registration card filled, suite
allotted in advance, only signature is required
Special arrangements in room, preferably room with
view, suite, king sized bed
VIP amenities list is checked, Full bar, dry fruit try,
fruit basket, full vanity box,
Butler is allotted ( personal attendant for VIP).
Butler will take care of all requirements, table
booking, laundry, taxi booking, spa booking
meeting arrangements during his stay. He will
ensure comfortable stay.
Bill kept ready , VIP’s signature taken in room and
bill settled by the sponsors / government
GROUP ARRIVAL
Tourist group/ marriage group/students ,
> 10 guests called group, Bulk business