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PERSONAL STATEMENT Industrial Engineer with experience and knowledge in the areas of sales, marketing,
negotiation, quality management and customer satisfaction.
With ability to attract potential customers and establish links with people.
Native Spanish speaker, Independent user of the English language (B2) and basic user of
French language (A1).
Maths Skills, Database Skills, Business Networking, Marketing and Social Media
skils, Target Market Analysis, Microsoft Office, Basic Computer Literacy, Presentation Skills
Positive phone skills, excellent listening skills, strong writing skills.
WORK EXPERIENCE
- Offering information, solutions and counselling to customers regarding the company’s services.
- Generate new businesses and commercial alliances with companies around the world, mostly Arab,
Asian, European and African companies.
- Sending invitation letters to the assigned companies and confirm receipt by phone and email.
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Curriculum vitae Rafael Eduardo Infante Rojas
- Selling tires for heavy machinery, mining and cargo transportation (Backhoes, Forklifts, Cranes, Low
Boy, Mini loader, Trucks and Tippers).
- Managing a client portfolio assigned by sales manager in order to improve trade links of the
company.
- Establishing first contact and effective communication with clients and suppliers.
- Developing new businesses, maintaining good communication and proactivity with internal and
external customers in order to meet the individual and group sales goals established by management.
- Providing technical support to the client portfolio of the products offered by the company.
- Periodically updating the physical and virtual networks of the company as a digital marketing
strategy.
- Constantly analyze the competition to develop BenchMarking strategies within the company in order
to increase sales.
- Managing and scheduling commercial visits to a number of clients assigned by sales management.
Business or sector Trade and import of tires for Heavy Machinery, Mining and Cargo Transportation
- Updating the Quality Management System of the institution towards the ISO 9001: 2015 standard.
- Teaching English classes and tutorials to children, youth and adults following the American English
methodology.
- Giving lectures and staff training seminars on quality management and ISO Taxonomy.
- Assisting teachers in the Management and Business Training programs given by the institution.
- Providing integral service to the client, which includes legal, commercial and financial counseling.
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Curriculum vitae Rafael Eduardo Infante Rojas
2005 English A1
Fundametal, Valencia (Venezuela)
2008 English B1
FUNDAUC, Valencia (Venezuela)
2014 French A1
French Alliance, Valencia (Venezuela)
2016 French A1
FUNDAUC, Valencia (Venezuela)
PERSONAL SKILLS
English B1 B1 B1 B1 B1
French A1 A1 A1 A1 A1
Levels: A1 and A2: Basic user - B1 and B2: Independent user - C1 and C2: Proficient user
Common European Framework of Reference for Languages
Independent user Independent user Independent user Independent user Independent user
ADDITIONAL INFORMATION
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Curriculum vitae Rafael Eduardo Infante Rojas
Publications Artículo: Evaluación de la Calidad de los Servicios Estudiantiles como Soporte a la Actualización del
Sistema de Gestión de Calidad en un Instituto de Idiomas. ISSN: 2346-2329.
Seminars - 1st Seminar on Sensitization to the Common European Framework of Reference for Languages.
FUNDAUC Languages Valencia. 2016
- The First 100 days of Real Estate Adviser RE / MAX. Audit RE / MAX Peru. 2017
Convenciones VenTESOL National Convention. TESOL Venezuela. Hotel Hesperia WTC Valencia. 2016
Talleres - Practical workshop to attract clients with Ricardo Dávalos. Venue RE / MAX Excellence. 2017
- Digital productivity and social networks with Maria Paula Santa Ana. Auditorium RE / MAX Peru.
2017
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