APPENDIX_B_ SURVEY QUESTIONNAIRE FOR EXPATRIATE

(INTERNATIONAL) STUDY
___________________________________________________________________________
_

EMPLOYEE PERSPECTIVES on PMS

The following Questionnaire is part of an academic (Ph.D.) research project on Employee

Reactions to Employee Performance Management Systems. Data obtained in the course of
this study shall not be used for any purpose other than academic. Full confidentiality of
respondents shall be maintained.

Please send back the completed questionnaire to srmresearch@rediffmail.com

Thank you for your time and cooperation.

Section -I :General Information

Name (Optional):
Organization:
Years of experience (total in this industry):
Total years / months of experience (ONSITE only):
Country of current onsite assignment:
Age:
Gender: Male Female

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Section –2 Your actual experiences with PMS: PMS Perceptions Scale

2- I : Backdrop for PMS

Sl. strongly strongly

Description agree neutral disagree
agree Disagree
1 We have strong human relations in our company,
which is reflected, in our HR practices.

2 My organization did a good job of explaining how

to use the current PM system.(appraisal training).

3 Performance management/ appraisal is practiced

at all levels of the organization.- both individuals
and teams.

4 The PMS enables me to clearly communicate

performance expectations to my team/juniors.

5 PMS is considered a mere control based

bureaucratic formality in our organization with no
benefit to employees or employer.

6 My organization’s system for managing

performance is a good match for our company’s
structure.

7 My organization is committed to holding

individuals and not teams accountable for results.

8 Employees, especially supervisors and managers

are evaluated on the extent of recognition they
give others (their work teams).

9 PM is about supervisors controlling their juniors.

10 I know how my work relates to the organization’s

goals and priorities.

11 I understand why the PM system is important for

our success as an organization.

12 In our organization PM is considered an essential

tool in the management of the occupational /team
based culture

13. Given the reporting relationships & structure of

our organization PMS is a complicated process

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2-2: Performance Planning

Sl. strongly strongly

Description agree neutral disagree
agree Disagree
1 Performance standards are relevant to my
documented job description.

2 I have a clear idea of what is expected of me.

3 My goals are aligned with the goals of others with

whom I regularly work (team alignment).

4 I have strong ownership of my performance plan.

5 Organizational values are reflected in my

performance plan.

6 My PM plan consists of “bottom-line” results

(goals/objectives), plus behaviours/ skills.

7 The appraisal system requires employee

involvement in the development of the employee’s
performance plan.

8 I develop my goals/objectives jointly with my

manager (managers if I am allotted to different
projects at the same time).

9 The appraisal system description requires that

employees receive training and retraining on the
requirements and operation of the performance
appraisal program.

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2-3: Performance Review &Feedback

Sl. strongly strongly

Description agree neutral disagree
agree Disagree
1 I receive feedback on my work performance (both
weaknesses and strengths) on a continuous basis
throughout the year.

2 I have access to all the information I need to track

my performance.

3 In my review, my manager and I discuss the results I

achieved plus the behaviours/skills I used to achieve
them.

4 Prompt feedback sessions are held after appraisals.

5 My performance reviews are conducted in a private

setting.

6 Feedback from all my reporting relationships (if I am

allotted to more than one assignment) is collated
for my review.

7 Supervisors/team leaders provide employees with

constructive suggestions to improve their job
performance.

8 My supervisor and I work together to design an

individual development plan for me.

9 My review relies on factual supporting and

evidence, very objective.

10 I have a clear understanding of the rating methods

used in the appraisal process.

11 There is provision for me to provide my supervisor

with information about my performance/ feedback
on related aspects before my final review is written.

12 My most recent overall performance rating

accurately reflected the results I have achieved.

13 My review focuses equally on my strengths

and areas for improvement.

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2-4: Linkages

Sl. strongly strongly

Description agree neutral disagree
agree disagree
1 Performance management motivates me to do my
job better.

2 Performance management motivates me to change

behaviours.

3 Performance management motivates me to actively

take up extra work and role.

4 Performance management motivates me to

practice relevant knowledge or skills.

5 Performance management motivates me to ask

peers or supervisor for help in area needed to
develop.

6 PM data facilitates assessment of training needs for

present job .

7 My supervisor works as coach to develop me.

8 Appraisals are seen as fair to all.

9 Supervisors and employees have a lot of faith in the

system.

10 Dissatisfaction with PMS can lead to attrition.

11 My performance affects my pay.

12 Promotions clearly are tied to performance.

13 Career growth objectives are a result of PMS.

14 Performance management gives me a better

understanding of my strengths and weaknesses.

15 Performance management recognises the need to

my learning.

16 The PMS influences how I feel about my job

(satisfaction).

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Section 3

3-1. Satisfaction with PMS (Please refer to your most recent appraisal experience)

Sl. Very Very

Satisfied Neither Dissatisfied
Question Satisfied Dissatisfied

1 How satisfied are you with the PMS in your

organization?

2 How satisfied are you with the information

you receive from management on what's
going on in your organization?

3 How satisfied are you with your involvement

in decisions that affect your work?

4 How satisfied are you with your opportunity

to get a better job in your organization?

5 How satisfied are you with the recognition

you receive for doing a good job?

6 How satisfied are you with the rating policies

and practices of your senior leaders?

7 How satisfied are you with the training you

receive for your present job?

8 Considering everything, how satisfied are

you with your job?

9 Considering everything, how satisfied are

you with your pay?

10 Have you ever switched jobs because of

dissatisfaction over PMS YES NO
/Rewards/recognition in an organization?

11 Do you feel that the current PMS reflects

YES NO
your organization’s culture/value system?

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3-2 Job Satisfaction

Very Very
Satisfied Neither Dissatisfied
Sl. On my present job this is how I feel about: Satisfied Dissatisfied

Opportunity to exercise autonomy in my

1 area of work.

My supervisor ( competence and

2
management capability)

3 My job description and role clarity

4 Infrastructural Support Systems

5 Monetary Rewards

6 Non Monetary Reward and Recognition

7 Job Security

8 Career Growth Opportunities

9 Work Culture and Norms

Involvement and Participation in Overall

10
Organizational Activities

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Section –4

4- EXPATRIATE EXPERIENCES (EE)

Strongly Strongly
Sl. Description agree neutral
agree disagree Disagree
1 My candidature and willingness to relocate was
discussed with me prior to my selection for the
assignment.

2 On selection I was clearly briefed of my

responsibilities/job requirements.

3 My family was supportive of my relocation

4 My immediate family have adjusted to the

relocation.

5 My work responsibilities here are similar to what I

have been doing back home.

6 My supervisor back home explained how this job

would positively impact my career.

7 Pre-departure training including Visa interview

training and cross-cultural differences were
provided to me prior to my assignment.

8 I have been given ample autonomy to be

accountable for my performance.

9 My role in my assignment is significant in the

project to which I am assigned.

10 I am satisfied with the remuneration package

offered to me.

11 My assignment is commensurate with my

qualifications and experience.

12 I am given adequate opportunity for learning and

development in the course of my assignment.

13 I can understand my career progression in relation

to my present assignment.

14 My company back home provides ample

opportunity for communication, feedback and
clarifications with my offshore
colleagues/management.

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 Strongly Strongly
Sl. Description agree neutral
agree disagree Disagree
15 My company takes care of my family's relocation
(Visa, tickets, initial housing etc).

16 On my return, my expatriate experiences shall

contribute to my growth in the company back
home.

17 My friends and family believe my assignment is a

positive event in my life.

18 I shall be considered for future opportunities if I

perform well in this assignment.

19 I have no difficulty communicating (verbal and non

verbal) with my work group.

20 I am at ease socializing with my colleagues and

social groups in this country (group activities,
entertainment and culinary experiences).

21 I am well adjusted to the work culture in my onsite

assignment.

22 I am given due vacation adjustments to visit home.

23 I am free to exercise my culture and beliefs in the

country of my assignment (festivals, ethnic group
activities, socializing etc).

24 My return to India shall be smoothly managed

(Visa issues, lease formalities and lead time).

25 The work environment/performance parameters

here are similar to that offshore.

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