Saudi Aramco 911 new emergency number

We would like to bring to your attention that the Saudi Aramco emergency number has been
changed from the old 110 to the new 911. This is to unify the Saudi Aramco emergency number
with the Kingdom’s new centralized emergency number.
While the new 911 number is already active, the old 110 number will continue to be active until
December 2018 to ensure full awareness among all Saudi Aramco facilities users.
Any call to the 911 number from the Saudi Aramco landline telephone network will be routed by
default to the nearest emergency Regional Security Control Center (RSCC).

When a mobile phone or non-Saudi Aramco telephone network is used, the below numbers will
need to be used based on the caller location, as shown in the table.

Saudi Aramco 911 emergency numbers for mobile phone users

Area RSCC New 911 number Emergency location
Central Area RSCC (013) 872-0911 Dhahran
(013) 876-0911
(013) 880-0911
(013) 578-0911 Shaybah
(013) 875-0911 Turaif
(013) 877-0911 Al-Jawf
Southern Area RSCC (013) 572-0911 Abqaiq
(013) 576-0911 ‘Udhailiyah
(013) 577-0911 Mubarraz
(013) 862-0911 Shedgum
(013) 873-0911 South Ghawar
Northern Area RSCC (013) 378-0911 Tanajib
(013) 379-0911 Manifah
(013) 679-0911 Khursaniyah
(013) 673-0911 Ras Tanura
(013) 677-0911
(013) 678-0911
Central Region RSCC (011) 285-0911 Riyadh
(013) 574-0911 Pump stations
(013) 578-1911 Khurais
(013) 878-0911
(013) 874-0911 Hawtah
Western Region RSCC (012) 427-0911 Jiddah
(014) 397-0911 Yanbu’
(014) 397-1911 Madinah
If you have any inquiries about this new emergency number 911, you may contact the
ISO Help Desk at ISOHelpDeskSupport@aramco.com or at 013-876-6000.

General Manager,
Industrial Security Operations