Opportunities & Incident Log (can be used as a record for evaluating/re-evaluating suppliers, corrective/preventive action, noting actions related

ntive action, noting actions related to audits, and/or management review action items)

Decisions Involving Actions (action items) 5.6.3, 8.2.2, 8.5.2d & 8.5.3c and Continuing Suitability, Adequacy, and Effectiveness 5.6.1
This is how management identifies the action to be taken (when deemed necessary) and when it will be done, so effectiveness can be re-evaluated. The types of actions are: CA = corrective
action, PA = preventive action, OI = opportunity for improvement, and NAI = Noting An Incident (for future consideration). Correction/corrective and preventive action as called for by 7.4.1 (actions
arising from supplier evaluation/re-evaluation), 8.2.2 (actions to eliminate), 8.2.3 (actions to ensure conformity), 8.5.2 (actions to prevent recurrence), and/or 8.5.3 (actions to prevent occurrence)
are achieved through this process in conjunction with processes described in Management Review (5.6 in the Business Model), Purchasing (7.4.1 in the Business Model), Internal Auditing (8.2.2 in
the Business Model) and Improvement (8.5 in the Business Model).
OI
8.2.2 (without undue delay), 8.5.2d, &
Source of Describe the issue at hand and pursue/document the cause/potential 8.5.3c Verified as
action item cause and action to be taken if action is deemed necessary (bad or Who will When will Results of actions taken 8.2.2 complete
CA PA or (management
review, audit results, big) make it it be
(verification results), 8.5.2e, & 8.5.3d
by? 8.2.2, 8.5.2f,
NAI customer feedback,
supplier issue, etc.)
8.2.2 (cause/action), 8.2.3 (correction/corrective action), 8.5.1 (improvement opportunity), 8.5.2a-d, &/or 8.5.3a-d
happen? done?
& 8.5.3e

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