Professional Documents
Culture Documents
Supplier's Name:
Address :
Audit Date :
Supplier Representative: -
1.2 Check Customer, inhouse PPM Target vs Actual 8 8 PPM target verified and ahers to target
1.3 Verify is there any line disruptions at customer end, if yes check action plan 8 8 In audit period no any customer line has disrupted due to shortage or any
1 Quality objective is available other issues
1.4 Target define for customer complaint in number and action plan is available 8 8 Target has defined for customer complaint. KPI monitoring
in case of not achiving target Sheet(EE/MR/DOC/09)
1.5 Check internal Audit plan Vs Actual adherence 8 8 Internal Audit plan Checked its adhers 100% to the requierment.
1.6 Verifiy Warranty PPM Target vs Actual 8 No any wearranty concern reported
1.7 Verify supplier PPM & Rating target Vs actual 8 6 Verified Supplier PPM rating , Verified target
2.1 Availablity of Procedure & documents for Handling Customer complaint 8 8 Customer complaint handeling procedure is in place(EE/PFD/04)
2.2 CFT matrix is available to handling the customer issues 8 8 CFT Matrix is documented.
2.4 Availability of customer complaints log book and complaint is being 8 8 Customer Complaint logbook is available , and verified (QA/F/03)
recorded in log sheet
2.5 Customer complaints being attended on time and resolved as per agreed 8 8 Customer complaints being attended on time
timeline, no delay in submitting action plan
customer complaints being analyzed , corrective action records verified and
found satisfactory . Corrective actions are implemented in shop floor
Analysis of
2 customer
2.6 complaint Customer complaints being analyzed and corrective actions implemented 8 6
on shopfloor
2.7 Actions plan submitted to customer in the their specific formats 8 8 Actions plans are submitted in customer specific format.
2.8 Action plan is available for all the complaint which is highligted by customer 8 8 Yes action plan is available and records verified.
2.90 All concerned employees including operator and inspector are aware about 8 8 Latest Quality issues are highlighted through quality alerts
the latest quality issue highligted by customer
2.10 Are actions being deployed horizontally? 8 6 The actions which are applicable to deploy horizontally are , deployed
horizontally
2.11 Are all documents updated after corrective eg. FMEA, CP,SOP, PDI etc 8 8 all documents are linked . So they are upted after corrective action deployed.
3.1 Availablity of procedure & documents for New Product Development in 8 8 all APQP documents are avaliable (EE/PFD/10)
ref. of APQP Guidelines
3.2 Preparation of APQP matrix and Time Plan review , training to all concerned 8 8 Multi-disciplinary compentancy Matrix is availabe , Trainig given , records
for the subject. verified.
3.3 Availablity of FMEA Procedure / WI and the support Training to all 8 6 FMEA - DFMEA & PFMEA available , (QA/F/25)
concerned
3 New Product
Development
Feasibility , Costing , Feedback , Specs. Meeting to be used / Amended as
3.4 per the customer requirment if any 8 8 As per customer requiement documents are amended & implied effectively
3.5 Introduction and Implementation of TGR / TGW Formats 8 8 TGR/TGW sheets are available (ENGG/FM/12)
3.6 Effectiveness monitoring for the Systems & actions implemented 8 6 Effectiveness monitoring for system & actions are implemented
4.1 Availablity of procedure & documents for Production planning & control 8 8 Procedures available (EE/PFD/09) and documents verified
4 4.2 Production Preparartion of Production plan for the month based upon customer 8 8 Production plans avalable and stocks are tracked through ERP (SAP) system
preparation schedules, Stocks at various stages (WIP & FG) & New product launch
4.3 Review & Monitoring of Production plan & and action taken if any Gap 8 8 Production plan reviewed . Action records verified.
5.1 Availablity of procedure & documents for Regulation of Initial Production 8 8 Pilot lot control methodologies are defined and Documents are available.
Control
5.2 Introduction of Initial Production control tag and implementation of it 8 8 Intial production parts are identified through customer specific requierments,
Regulation for Barcode are available with the details for date and lot control .
5 initial production
control
5.3 Review and Monitor IPP supply status (Inhouse & at Customer end) 8 8 Monitored & reviwed
5.4 Intial Production control termination criteria adherence 8 6 Initial production control termination criteria are customer specific
6.1 Availablity of procedure & documents for 4 M Change Management 8 8 4M change documentation are available
Change Availability and Display of 4-M change Management Board at the central
6 6.3 8 7 Daily prodution board is available where changes are displayed
6 6.3 8 7 Daily prodution board is available where changes are displayed
management location.
Review of the monthly summary for all the 4M Changes and plan of actions
6.5 8 6 4M changes recorded and summriesed
accordingly
Prepare the Master list of all documents with Retention period and
7.3 Retention location. 8 8 Master List of Documents verified(MR/List/02)
8.2 Availablity of Competency Matrix for Staff & Skill Matrix for Staff Operator 8 8 Skill matrix verified
8 Education and
8.3 Training Availablity & implementation of TNI ,Training calender 8 8 Training calender available, Training records Verified(HR/F/13)
8.4 Availablity of Training room and Training Module with respect to Topic 8 8 Training room available
8.5 Monitor & Review the Training Effectiveness with all records 8 8 Training effectiveness records verified.
9.1 Availablity of procedure for Internal Quality Systems Audits 8 8 Internal Audit procedure available(EE/PFD/07)
Quality Audit and Availablity & Implementation of Internal Quality System Audit plan,Product
9 9.2 Process 8 8 All internal audit plan available
& Process Audit Plan
Verification
10.1 Availablity of procedure for Supplier Selection,Performance Monitoring & 8 8 Procrdure is available and verified.(EE/PFD/08)
Supplier Audit
10 10.2 Supplier Control Availablity & Review of approved Supplier list 8 8 Approved supplier list is available (EE/List/01)
10.3 Monitoring of Supplier Compliant & closure 8 8 Supplier Monitoring Sheet is available.
11.1 Availablity of Procedure & documents for Handling Abnormality in Quality 8 8 Non conforming product handeling procedure is available(EE/PFD/
(Customer , Internal & Supplier)
11.2 Availablity of Rework Procedure /Work Instruction & Monitoring 8 8 Rework & repair matrix is available, Rework SOP's are availabe(PRD/F/011)
Handling Listing & display of Abnormal Situaltion and the reaction plan & awareness
11 11.4 Abnormality in to operator 8 8 Defeacts gallery displayed abnormal situevation known to operator
Quality
Do you prevent recurrence of issues by analysing cause of occurring defect
11.5 based on process investigation result such as 5-why analysis? (Customer , 8 8 records of problem solving available 8D records verified (Q/F/06)
Internal & Supplier)
Do you reflect corrective action to improvement of process control and Yes Corrective actions are refelected process control and standard review
11.6 8 8
review of standards? planned
After corrective action are taken, do you conduct on-site check up and
11.7 8 8 After corrective action on site verification done through process audit
evaluate the effectiveness? And horizontal deployment.
12.1 Preparation of procedure & documents for 5S Management 8 8 5S methodologies are deployed throughout orgnizations .
12.5 Do you keep condition of production equipment's, jigs and tools properly? 8 8 seprate racks are defined for jigs and fixture
Do you keep condition of inspection equipment's properly to ensure Inspection instument controlled as per defined and dedicaited locations are
12.6 accuracy? 8 8 available
13.1 Availablity of Procedure & documents for Equipment Management 8 8 instruement Management vefied List od instruement is available(QA/F/87)
13.2 Availablity & Imlementation of Preventive Maintenance Plan for Tool , Die , 8 7 Tool maintance plan verified and records are available Tool Maintainance
Jigs & Fixture ,Equipments . plan(EEP/M 03)
Equipment /
13 13.3 Inspection Availablity & Imlementation of Tool History Card 8 8 Tool history card available
Equipment
Management
13.4 Availablity & Monitiroing of calibration plan for all factory Equipment / 8 8 Calibartion Plan Available & records verified(QA/F/15)
Instrument
13.5 Do you confirm regularly the function of Pokayoke, automated stop and 8 8 Verified through L1 maintance
alarm? Are records of maintenance kept?
15.1 Prepare & implementation of Procedure for Product management. 8 8 Procedure is Availble , ERP system available (SAP ) available
16.1 Availablity of customer approved Packaging standards 8 8 Packaging approvals are available.
Handling
16 16.2 Management Availabity of Storage facility for (WIP/RM/FG) items 8 8 Storage department is available
17 17.2 Critical parts Do you have Identification of Maru A Process/Operator on Shop Floor. 8 8 identification is available and traced
Management
17.3 Do you keep the repair history when repairing & using Maru A items 8 NA
18.1 Does the supplier has all inspection instruments required as per drawing 8 8 All inspection instruement are available
requirements
18 18.2 Adequate Testing Does the supplier has all Testing Equipments/Rigs required as per drawing 8 6 Major instruemnt are available
Facility requirements
18.3 Does the Supplier has trained manpower to operate these inspection and 8 8 compentancy matrix checked and verified.
testing instruments
19.1 Availablity of procedure for Process Audit 8 8 Procedure for process audit available (EE/PFD/07)
19.2 Prepare & Release Process Audit plan 8 8 Process audit plan verified (QA/F/10)
19 Process Audit
19.3 Conduct Process Audit as per plan and prepare action plan against 8 8 Cheksheets are available(QA/F/50)
Observations raised during Audit
19.4 Effectiveness check of Countermeasures decided against observations 8 8 corrective actions records are verified and found satisfactory
5
Regulation for 32 30 93.8%
initial production control
Quality objective
Process Audit Analysis of customer complaint
82.1%
100.0% 95.5%
Adequate Testing Facility New Product Development
91.7%
Regulation for
Handling Management initial production control
100.0%
100.0%
93.8%
100.0%
97.5%
Equipment / Inspection Equipment Management 100.0% Education and Training
100.0%
5'S Management Quality Audit and Process Verification
Handling Abnormality in Quality Supplier Control
100.0%
93.8%
Note:
1) Critical points with low score i.e. ('50%' Points) : for Change management,Analysis of customer complaint and Quality objective -10 point & for other
-5 point Demerit from total score
2) Simplified explanation of each level
-'8' = Meet The Compliance
-'4' =OFI (Observation for improvement)
-'2' =Minor NC
-'0' =Major NC
-'8' =NA
Criteria for Supplier selection
Audit Conclusion & Comments
Description of
Rank Audit Score Complaince (%) Rank Remark
Classification