SCHOOLS DIVISION OFFFICE OF NAVOTAS CITY

Bagumbayan Elementary School Compound

M. Naval St., Sipac-Almacen, Navotas City

SAN ROQUE NATIONAL HIGH SCHOOL

TECHNOLOGY AND LIVELIHOOD EDUCATION
FRONT OFFICE SERVICE EXPLORATORY
FIRST PERIODIC TEST

Directions: Read and analyse each question carefully. From the options given, choose the letter which
corresponds to the correct answer and write it in your answer sheet.

1. You’re beginning your shift in the office, and you really want to be ready for today’s call. What
should you do first?
a. Have your computer’s browser open up to Facebook,
b. Sit back, and enjoy while chatting it up with your co-workers.
c. Put your headphones and jam to your favourite music.
d. Have Your computer ready, and something to write down information on a notepad and pen
will do.
2. One way of ending a phone conversation is simple saying “Thank You”, “Your Welcome” and
also _______
a. “Good Bye” c.
b. What Can I do for you? d.

3. In performing your task as a draftsman, you might need to reproduce, reduce or enlarge the
dimension of the size of a drawing. What specific tool should be used for the stated purpose?
a. tape ruler b. triangle c. ruler d. scale