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CA Partner Learning Plans contain functional, outcome-based course recommendations to provide Partners with the key

Partner Learning Plan: knowledge they need to succeed with CA Products in the marketplace. Take charge of your path to success!
Last Update: November 2017
Curator: Eilam.Levin@ca.com

CA Service Virtualization (DevTest Solutions)


Partner Capability
On-Boarded:
Understands
CA Processes &
Resources CA Partner Role-Based Capability Model Proven Professional
Certified Expert

SALES TRAINING:
TRAINING: SALES TRAINING:
TRAINING: Understand SALES TRAINING:
TRAINING: Present and
SALES Understand SALES SALES
Market and Position Product
Stage 1
Stage 1 CA Sales Processes Stage 2
Stage 2 Stage 3
Stage 3
SALES Solution Positioning with Customers

PRE-SALES
PRE-SALES Present Product PRE-SALES
PRE-SALES PRE-SALES
PRE-SALES
TRAINING: TRAINING: Demonstrate TRAINING: Perform a POC with
TRAINING: from a Technical TRAINING: TRAINING:
Product / Solution Product / Solution
Stage 1
Stage 1 Perspective Stage 2
Stage 2 Stage 3
Stage 3
PRE-SALES

SUPPORT
ARCHITECT Perform Basic SUPPORT
ARCHITECT Understand
Perform CA SUPPORT
ARCHITECT Perform
TRAINING: TRAINING: TRAINING: Architect a
TRAINING: Product Installation / TRAINING: Solution
Basic
Delivery TRAINING: Advanced
Customer Solution
ARCHITECT Stage 1
Stage 1 Configuration Stage 2
Stage 2 Product
Methodology
Support Stage 3
Stage 3 Product Support

IMPLEMENTATION
IMPLEMENTATION Perform Basic IMPLEMENTATION
IMPLEMENTATION Understand CA IMPLEMENTATION
IMPLEMENTATION Perform Advanced
TRAINING:
TRAINING: Product Installation / TRAINING:
TRAINING: Solution Delivery TRAINING:
TRAINING: Product Installation /
IMPLEMENTER Stage 1
Stage Configuration Stage 2
Stage Methodology Stage 3
Stage Configuration

SUPPORT
SUPPORT Perform Basic SUPPORT
SUPPORT Perform SUPPORT
SUPPORT Perform
TRAINING:
TRAINING: Product Installation / TRAINING:
TRAINING: Basic TRAINING:
TRAINING: Advanced
SUPPORT Stage 1
Stage 1 Configuration Stage 2
Stage 2 Product Support Stage 3
Stage 3 Product Support
PLEASE NOTE: In order for the course code hyperlinks in this document to launch the CA Learning Management System and authenticate you for registration, you must FIRST SIGN IN TO CA’S SYSTEMS [ TOP ]

PARTNER LEARNING PLAN:


CA Service Virtualization (DevTest Solutions)
SALES TRAINING : Stage 1 Understand CA Sales Processes = CA Proven Professional Exam

= CA Certified Expert Credentials

Understand
Understand
Present and All Web-Based Training (WBT)
SALES TRAINING: SALES TRAINING: Market and SALES TRAINING:
CA Sales Position Product Courses are FREE for Partners
Stage 1 Processes Stage 2 Solution Stage 3 with Customers
Positioning
Sales

The following learning plan provides the knowledge necessary to achieve the capability outcome of Sales Stage 1:
Course Name Code Type Duration Description
The CA Advantage Partner Program is the foundation to further grow business and drive our mutual success. Learn how to best
leverage this program, along with the CA Partner Enablement Program, to its full advantage. This four-part video series provides the
“CA Partner Advantage Program” Training Videos Click Here Videos Self-Paced fundamentals of the CA Partner Advantage Program, Reselling with the Program, new Program Rewards for this fiscal year, and also a
look at the MSP Partner Program.

Bite-sized training modules that explain various aspects of CA's Global Partner Enablement Program. Learn about the Partner
“CA Partner Enablement 101” Training Videos Click Here Videos Self-Paced Enablement Process, the CA Certification and Accreditation Program, personalized Partner Enablement Dashboards, and more!

Modules in this bundle include “New Partner User Registration”; Information in the Partner Account Record”; How a Partner
Introduction to CA’s Partner Relationship Management System 11SFC1005B WBT 1.75 hours Performs Deal Registration”; “Associate a Child to Parent Opportunity”; “Partner Deal Registration – How to Approve/Reject”;
“Create a Partner Opportunity – Internal Perspective”; and “Manage Partner Opportunities”.
Modern Software Factory: A Blueprint For Success For CA This course explains why every company needs to "modernize its internal software factory" to be able to deliver a seamless, high
76PMR10370 WBT 0.5 hour quality digital experience to their customers to meet their customers' demands and ensure business success and brand reputation.
Partners
To succeed in the application economy, your customers need to deliver digital experiences that enable them to win, keep and serve
The Modern Software Factory - for CA Partners Click Here Website Self-Paced their customers effectively. They need a modern software factory.

Partner Opportunity Management Review 11SSK15940 WBT 0.5 hour Partner Opportunity Management Review will take you through the sales stages and process for working deals from open to close.

MANDATORY: TRACE Anti-bribery Compliance Training for Identify bribery risks and apply anti-bribery laws in real world situations, gain awareness of the criminal and financial risks of bribery
21CMP10130 WBT 1 hour for individuals and companies, and learn how to respond appropriately to requests for improper payments. Mandatory for Partners
Intermediaries dealing with Government customers and end users. NOTE: does not function on IE 11.0

CA Technologies ROI Team is equipping direct sales teams and Partners with specific quantifiable impact scenarios for the top
ROI Kits: What’s Included 76MBU10010 WBT 0.5 hour selling CA solutions, showing how these solutions generate a broad range of potential operational efficiencies and how those
translate into cost savings - reduced OPEX and CAPEX - and better business performance leading to increased revenue generation.

Outcome: the Partner Resource Understands CA Sales Processes


To Access Courses: 1. SIGN IN as a CA Partner 2. Click on the hyperlinked code above to access the course or exam you wish to take 3. Add the course to your online “Training To-Do List”
PLEASE NOTE: In order for the course code hyperlinks in this document to launch the CA Learning Management System and authenticate you for registration, you must FIRST SIGN IN TO CA’S SYSTEMS [ TOP ]

PARTNER LEARNING PLAN:


CA Service Virtualization (DevTest Solutions)
SALES TRAINING : Stage 2 Understand Market and Solution Positioning = CA Proven Professional Exam

= CA Certified Expert Credentials

Understand
Understand
Present and All Web-Based Training (WBT)
SALES TRAINING: SALES TRAINING: Market and SALES TRAINING:
CA Sales Position Product Courses are FREE for Partners
Stage 1 Processes Stage 2 Solution Stage 3 with Customers
Positioning
Sales

The following learning plan provides the knowledge necessary to achieve the capability outcome of Sales Stage 2:
Course Name Code Type Duration Description
One page that lists all of the key materials that Sales and Pre-Sales personnel require to get up to speed quickly on the value
Partner Sales Essentials Kit: CA Service Virtualization Click Here Web Page Self-Paced proposition of the product. Customer presentations, ROI calculators, white papers, success stories and other ‘Sales 101’ essentials –
all in one place, curated just for you!

Foundational concepts of the Continuous Delivery Ecosystem, and an introduction to the CA products utilized in this process. Course
Continuous Delivery Ecosystem: Overview 100 88ADO10320 WBT 0.5 hour instruction includes a demonstration video of the integrated products working together in a real-world scenario.

The modern software factory relies on the ability to deliver software faster, with higher quality—while reducing risk and costs. This
Drive Continuous Delivery with Continuous Testing: a Demo of is only possible when an organization can delivery software continuously. Historically testing has been the major impediment to
Click Here Video 0.5 hour achieving continuous delivery, but new tools and an integrated ecosystem are eliminating the testing bottleneck and enabling true
the End-to-End, Integrated CA Continuous Delivery Ecosystem
end-to-end continuous testing.

An introduction to the DevTest Solutions products (formerly CA LISA products): CA Service Virtualization, and CA Application Test,
DevTest Solutions 10: Overview 100 88ADO10310 WBT 1 hour and the optional Application Insight features of each product. This web-based, self-directed course combines lecture and reading to
teach how DevTest Solutions optimizes the software development lifecycle.

Quick Tour of Service Virtualization 10: how to create, deploy, and maintain virtual services to remove constraints in development
and testing. Quick Tour of CA Application Test 10: how to create and execute automated test cases during development and testing.
DevTest Solutions 10: 3 Quick Tours (YouTube) Click Here Videos 15 minutes Quick Tour of Application Insight features for DevTest Solutions 10: how to view captured application transaction data to auto-
generate DevTest Solutions artifacts, analyze performance, and find defects.

An exam that tests the ability of a Partner Sales Resource to understand and communicate the high-level value proposition of the CA
Proven Professional, CA Service Virtualization Sales 2017 88ADO2026E 0.5 hour product, as well as its competitive positioning in the market. Successful completion of this exam results in the award of “CA Proven
Sales Professional” credentials on this product.

Outcome: the Partner Resource Understands the Market and Solution Positioning
To Access Courses: 1. SIGN IN as a CA Partner 2. Click on the hyperlinked code above to access the course or exam you wish to take 3. Add the course to your online “Training To-Do List”
PLEASE NOTE: In order for the course code hyperlinks in this document to launch the CA Learning Management System and authenticate you for registration, you must FIRST SIGN IN TO CA’S SYSTEMS [ TOP ]

PARTNER LEARNING PLAN:


CA Service Virtualization (DevTest Solutions)
SALES TRAINING : Stage 3 Position and Present the Product to Customers = CA Proven Professional Exam

= CA Certified Expert Credentials

Understand
Understand
Present and All Web-Based Training (WBT)
SALES TRAINING: SALES TRAINING: Market and SALES TRAINING:
CA Sales Position Product Courses are FREE for Partners
Stage 1 Processes Stage 2 Solution Stage 3 with Customers
Positioning
Sales

The following learning plan provides the knowledge necessary to achieve the capability outcome of Sales Stage 3:
Course Name Code Type Duration Description

Continuous Delivery Customer Presentation: “Drive This is a self learning activity. Each slide has a script with the recommended messaging to present the Service Virtualization solution
Click Here PPT Self-Paced to customers. Study and practice for your certification evaluation activity.
Innovation and Differentiation in the Application Economy”

CA Service Virtualization Customer Presentation: “How to This is a self learning activity. Each slide has a script with the recommended messaging to present the Service Virtualization solution
Click Here PPT Self Paced to customers. Study and practice for your certification evaluation activity.
Ignite Continuous Delivery with CA Service Virtualization”

Real companies. Real results. Select successes highlighting CA Service Virtualization and read/listen to understand specific customer
Continuous Delivery Customer Success Click Here Media Self-Paced use cases. Become knowledgeable on 2-3 to be able to give examples of how customers are accelerating innovation with CA Service
Virtualization.

CA Service Virtualization Express – Training Videos Click Here Video 0.25 hour CA SV Express Product Overview and “Create a Virtual Service from a Swagger Specification”

Knowledge Transfer: Position and Present Best Practices - CA A virtual or in-person Knowledge Transfer session, led by a CA Subject Matter Expert, providing best practices for positioning and
See Description KTO Various presenting the product to Customers. Please contact your CA Enablement Resource to find out about this enablement option.
Service Virtualization

A one on one evaluation of the capability of a Partner Sales Resource to engage customers in a 20–30 minute discussion to
understand how they are addressing current business demands and to explain how CA Service Virtualization will address these with
Certified Expert, CA Service Virtualization Sales 2017 See Description 1 hour reference to one customer use case. Successful completion of this validation results in the award of “CA Certified Sales Expert”
credentials. Please contact your CA Partner Account Director (PAD) or Partner Technical Architect (PTA) to schedule this Validation.

Outcome: the Partner Resource can Present and Position the Product with Customers
To Access Courses: 1. SIGN IN as a CA Partner 2. Click on the hyperlinked code above to access the course or exam you wish to take 3. Add the course to your online “Training To-Do List”
PLEASE NOTE: In order for the course code hyperlinks in this document to launch the CA Learning Management System and authenticate you for registration, you must FIRST SIGN IN TO CA’S SYSTEMS [ TOP ]

PARTNER LEARNING PLAN:


CA Service Virtualization (DevTest Solutions)
PRE-SALES TRAINING : Stage 1 Present the Product from a Technical Perspective = CA Proven Professional Exam

= CA Certified Expert Credentials

PRE-SALES Present Product PRE-SALES Demonstrate PRE-SALES Perform POC All Web-Based Training (WBT)
TRAINING: from a Technical TRAINING: Product / TRAINING: with Product / Courses are FREE for Partners
Technical Stage 1 Perspective Stage 2 Solution Stage 3 Solution
Sales

The following learning plan provides the knowledge necessary to achieve the capability outcome of Pre-Sales Stage 1:
Course Name Code Type Duration Description
Learn how DevTest Solutions optimizes the software development lifecycle. The course contains a short test required to complete
DevTest Solutions 10: Overview 100 88ADO10310 WBT 1 hour the course, and appendixes covering the new features in DevTest Solutions 10, and commonly asked questions.

Fundamentals for installing and configuring the DevTest Solutions Server, Enterprise Dashboard, DevTest Portal, and DevTest
DevTest Solutions 10.0: Installation and Configuration 200 88ADO20330 WBT 1 hour Workstation for enterprise deployments of CA Service Virtualization and CA Application Test. The course is web‐based and comprised
of demonstration videos.
Foundational concepts common across the DevTest Solutions products. Instruction includes hands-on exercises in a simulated
OnDemand DevTest Solutions 10: Foundations 200 88ADO20340 WBT 2 hours DevTest Solutions environment PLEASE NOTE: This course can also be taken as an instructor-led offering with exercises in a live
DevTest Solutions virtual environment. Click here for a schedule of upcoming classes.
Foundational concepts and processes to begin using CA Application Test. Course instruction includes hands-on exercises in a
OnDemand CA Application Test 10: Foundations 200 88APP20010 WBT 4 hours simulated DevTest Solutions environment. PLEASE NOTE: this course can also be taken as an instructor-led offering – Click here for a
schedule of upcoming classes.
Foundational concepts needed to record, edit, and deploy virtual services using CA Service Virtualization. Learn about using web
service virtualization with a live service, and when the service is unavailable. Course instruction includes hands-on exercises in a
OnDemand CA Service Virtualization 10: Foundations 200 88SVV20180 WBT 4 hours simulated DevTest Solutions environment. PLEASE NOTE: this course can also be taken as an instructor-led offering – Click here for a
schedule of upcoming classes.
The playlist provides videos covering the Application Insight feature of DevTest Solutions (CA Service Virtualization and CA
Application Insight Playlist - YouTube Click Here Video Self-Paced Application Test) including an Overview, Guided Tour, and Baseline Test Automation.
This course teaches the fundamentals for installing and configuring the DevTest Java Agent. Concepts and processes in order to
OnDemand Application Insight: Java Agent Installation and
88ADO20180 WBT 1.5 hours install the DevTest Java Agent, specifically the Pure Java Agent, then configure the Agent so it is capturing the data needed to meet
Configuration 200 business requirements while maintaining a minimal impact on the performance of the system under test.
CA Proven Implementation Professional exams test your knowledge of basic CA product implementation and configuration activities.
CA Service Virtualization 10.x Proven Implementation
Click Here 1.5 hours Study guides are available as a resource to assist you in understanding the requirements of the exam. Successful completion of this
Professional Exam exam will result in the award of CA Proven Implementation Professional credentials.

Outcome: the Partner Resource can Present the Product from a Technical Perspective
To Access Courses: 1. SIGN IN as a CA Partner 2. Click on the hyperlinked code above to access the course or exam you wish to take 3. Add the course to your online “Training To-Do List”
PLEASE NOTE: In order for the course code hyperlinks in this document to launch the CA Learning Management System and authenticate you for registration, you must FIRST SIGN IN TO CA’S SYSTEMS [ TOP ]

PARTNER LEARNING PLAN:


CA Service Virtualization (DevTest Solutions)
PRE-SALES TRAINING : Stage 2 Perform a Demonstration with the Product = CA Proven Professional Exam

= CA Certified Expert Credentials

PRE- SALES Present Product PRE-SALES Demonstrate PRE-SALES Perform POC All Web-Based Training (WBT)
TRAINING: from a Technical TRAINING: Product / TRAINING: with Product / Courses are FREE for Partners
Technical Stage 1 Perspective Stage 2 Solution Stage 3 Solution
Sales

The following learning plan provides the knowledge necessary to achieve the capability outcome of Pre-Sales Stage 2:
Course Name Code Type Duration Description
One page that lists all of the key materials that Sales and Pre-Sales personnel require to get up to speed quickly on the value
Partner Sales Essentials Kit: CA Service Virtualization Click Here Web Page Self-Paced proposition of the product. Customer presentations, ROI calculators, white papers, success stories and other ‘Sales 101’ essentials!

Foundational concepts of the Continuous Delivery Ecosystem, and an introduction to the CA products utilized in this process. Course
Continuous Delivery Ecosystem: Overview 100 88ADO10320 WBT 0.5 hour instruction includes a demonstration video of the integrated products working together in a real-world scenario.

Drive Continuous Delivery with Continuous Testing: a Demo of The modern software factory relies on the ability to deliver software faster, with higher quality—while reducing risk and costs. New
Click Here Video 0.5 hour tools and an integrated ecosystem are eliminating the testing bottleneck and enabling true end-to-end continuous testing.
the End-to-End, Integrated CA Continuous Delivery Ecosystem
Overview and demonstration of CA Service Virtualization capabilities, including how organizations can “Shift-Left” their SDLC, reduce
CA Service Virtualization: On-The-Go Demo Click Here Video 1 hour infrastructure requirements, and reduce data/scenario management constraints all while improving application quality.
CA Service Virtualization Customer Presentation: “How to This is a self learning activity. Each slide has a script with the recommended messaging to present the Service Virtualization solution to
Click Here PPT Self Paced customers. Study and practice for your certification evaluation activity.
Ignite Continuous Delivery with CA Service Virtualization”
The purpose of this paper is to provide a recipe for technical sales success in CA Service Virtualization engagements. Technical sales is
CA Service Virtualization Technical Sales Toolbox 76SVV10020 Doc Self-Paced critical to customer’s understanding and embracing the value of CA Service Virtualization.

Videos include an Overview and a Guided Tour of CA CAI 8; Manual UI Testing Documentation and Automation using CA CAI; Rapid Defect
CA Continuous Application Insight (CAI) Playlist Click Here Video 2 hours Resolution with CA CAI 8; and Baseline Test Case Automation with CA CAI 8.

CA Service Virtualization Express – Training Videos Click Here Video 0.25 hour CA SV Express Product Overview and “Create a Virtual Service from a Swagger Specification”
Knowledge Transfer: Demonstration Best Practices - CA Service A virtual or in-person Knowledge Transfer, led by a CA Subject Matter Expert, providing best practices for demonstrating the features
See Description KTO Various and functions of the product to Customers. Please contact your CA Enablement Resource to find out about this enablement option.
Virtualization
This validation is a one-on-one evaluation of the capability of a Partner Technical Sales Resource to present the CA Service Virtualization
Proven Professional, CA Service Virtualization Pre-Sales 2017 See Description 1 hour solution with reference to one customer use case and perform a basic demonstration. Please contact your CA Partner Account Director
(PAD) or Partner Technical Architect (PTA) to schedule this Validation.

Outcome: the Partner Resource can Perform a Demonstration of the Product


To Access Courses: 1. SIGN IN as a CA Partner 2. Click on the hyperlinked code above to access the course or exam you wish to take 3. Add the course to your online “Training To-Do List”
PLEASE NOTE: In order for the course code hyperlinks in this document to launch the CA Learning Management System and authenticate you for registration, you must FIRST SIGN IN TO CA’S SYSTEMS [ TOP ]

PARTNER LEARNING PLAN:


CA Service Virtualization (DevTest Solutions)
PRE-SALES TRAINING : Stage 3 Perform a POC with the Product = CA Proven Professional Exam

= CA Certified Expert Credentials

PRE- SALES Present Product PRE-SALES Demonstrate PRE-SALES Perform POC All Web-Based Training (WBT)
TRAINING: from a Technical TRAINING: Product / TRAINING: with Product / Courses are FREE for Partners
Technical Stage 1 Perspective Stage 2 Solution Stage 3 Solution
Sales

The following learning plan provides the knowledge necessary to achieve the capability outcome of Pre-Sales Stage 3:
Course Name Code Type Duration Description
This course is designed to teach you those essential skills and knowledge, which will help you to successfully conduct a DevTest
DevTest Solutions: Conducting an Effective PoC 200 88ADO20310 WBT 3 hours Solutions PoC and show value to customers. In addition, this course highlights the PoC best practices and use case demonstrations to
provide the real-time experience of conducting a DevTest Solutions PoC.
Technical Sales CA Technologies has conducted hundreds of successful service virtualization sales cycles and used that experience to hone a
CA Service Virtualization Technical Sales Toolbox
Tool Box, Doc Self-Paced suite of technical sales assets and best practices. For this training stage, follow Appendix E to learn how to prepare for and
76svv10020 Appendix E conduct a Proof of Concept, which for CA Service Virtualization is much more a Proof of Value.
Technical Sales A solid business case is required for a customer to move forward with any solution purchase. Your firm likely already has a
Business Value Assessment and Return on Investment Tool Box, Doc Self-Paced process to calculate business value. If you would like to understand CA’s methodology to calculate business value for CA
Appendix D Service Virtualization, reference the Service Virtualization Technical Sales Toolbox in the step above, Appendix D.
Essential skills and knowledge that helps you to successfully conduct a DevTest Solutions PoC and show value to customers.
PoC best practices and use case demonstrations to provide the real-time experience of conducting a DevTest Solutions PoC.
Digital Book: DevTest Solutions: PoC Best Practices 200 88ADO20420 WBT 4 hours Learn about specific discovery questions to identify the customer's business challenges and pitch DevTest Solutions
appropriately. Get an overview of the challenge faced by certain key personas for DevTest Solutions. Finally, how to close a
PoC so that all stakeholders at a customer site see the value of using DevTest Solutions in their development environment.
Knowledge Transfer: POC Best Practices - CA Service A virtual or in-person Knowledge Transfer session, led by a CA Subject Matter Expert, providing best practices for completing a Proof-
See Description KTO Various of-Concept exercise with Customers. Please contact your CA Enablement Resource to find out about this enablement option.
Virtualization
The most critical part of a Proof of Concept is the scoping. Scoping requires that you understand the customer’s business problem
and how to address it using CA Service Virtualization. This validation provides a customer case study for which you will complete a
POC scoping document. The completed document will be submitted to your CA Partner Account Director (PAD) or Partner Technical
Certified Expert, CA Service Virtualization Pre-Sales 2017 See Description n/a Architect (PTA) for evaluation. Note: By this stage you have already proven you can install, configure and use CA SV. We are
confident that you can execute any POC that you scope. Successful validation of this capability results in the award of “CA Certified
Technical Sales Expert” credentials for CA Service Virtualization.

Outcome: the Partner Resource can Perform a POC with the Product
To Access Courses: 1. SIGN IN as a CA Partner 2. Click on the hyperlinked code above to access the course or exam you wish to take 3. Add the course to your online “Training To-Do List”
PLEASE NOTE: In order for the course code hyperlinks in this document to launch the CA Learning Management System and authenticate you for registration, you must FIRST SIGN IN TO CA’S SYSTEMS [ TOP ]

PARTNER LEARNING PLAN:


CA Service Virtualization (DevTest Solutions)
ARCHITECT TRAINING: Stage 1 Perform Basic Product Installation / Configuration = CA Proven Professional Exam

= CA Certified Expert Credentials

ARCHITECT Perform Basic ARCHITECT Understand CA ARCHITECT Architect a All Web-Based Training (WBT)
TRAINING: Product TRAINING: TRAINING: Courses are FREE for Partners
Solution Delivery Customer
Installation /
Stage 1 Configuration Stage 2 Methodology Stage 3 Solution
Implementation

The following learning plan provides the knowledge necessary to achieve the capability outcome of Architect Stage 1:
Course Name Code Type Duration Description
Learn how DevTest Solutions optimizes the software development lifecycle. The course contains a short test required to complete
DevTest Solutions 10: Overview 100 88ADO10310 WBT 1 hour the course, and appendixes covering the new features in DevTest Solutions 10, and commonly asked questions.

Fundamentals for installing and configuring the DevTest Solutions Server, Enterprise Dashboard, DevTest Portal, and DevTest
DevTest Solutions 10.0: Installation and Configuration 200 88ADO20330 WBT 1 hour Workstation for enterprise deployments of CA Service Virtualization and CA Application Test. The course is web‐based and comprised
of demonstration videos.
Foundational concepts common across the DevTest Solutions products. Instruction includes hands-on exercises in a simulated
OnDemand DevTest Solutions 10: Foundations 200 88ADO20340 WBT 2 hours DevTest Solutions environment PLEASE NOTE: This course can also be taken as an instructor-led offering with exercises in a live
DevTest Solutions virtual environment. Click here for a schedule of upcoming classes.
Foundational concepts and processes to begin using CA Application Test. Course instruction includes hands-on exercises in a
OnDemand CA Application Test 10: Foundations 200 88APP20010 WBT 4 hours simulated DevTest Solutions environment. PLEASE NOTE: this course can also be taken as an instructor-led offering – Click here for a
schedule of upcoming classes.
Foundational concepts needed to record, edit, and deploy virtual services using CA Service Virtualization. Learn about using web
service virtualization with a live service, and when the service is unavailable. Course instruction includes hands-on exercises in a
OnDemand CA Service Virtualization 10: Foundations 200 88SVV20180 WBT 4 hours simulated DevTest Solutions environment. PLEASE NOTE: this course can also be taken as an instructor-led offering – Click here for a
schedule of upcoming classes.
The playlist provides videos covering the Application Insight feature of DevTest Solutions (CA Service Virtualization and CA
Application Insight Playlist - YouTube Click Here Video Self-Paced Application Test) including an Overview, Guided Tour, and Baseline Test Automation.
This course teaches the fundamentals for installing and configuring the DevTest Java Agent. Concepts and processes in order to
OnDemand Application Insight: Java Agent Installation and
88ADO20180 WBT 1.5 hours install the DevTest Java Agent, specifically the Pure Java Agent, then configure the Agent so it is capturing the data needed to meet
Configuration 200 business requirements while maintaining a minimal impact on the performance of the system under test.
CA Proven Implementation Professional exams test your knowledge of basic CA product implementation and configuration activities.
CA Service Virtualization 10.x Proven Implementation
Click Here 1.5 hours Study guides are available as a resource to assist you in understanding the requirements of the exam. Successful completion of this
Professional Exam exam will result in the award of CA Proven Implementation Professional credentials.

Outcome: the Partner Resource Can Perform Basic Product Installation / Configuration
To Access Courses: 1. SIGN IN as a CA Partner 2. Click on the hyperlinked code above to access the course or exam you wish to take 3. Add the course to your online “Training To-Do List”
PLEASE NOTE: In order for the course code hyperlinks in this document to launch the CA Learning Management System and authenticate you for registration, you must FIRST SIGN IN TO CA’S SYSTEMS [ TOP ]

PARTNER LEARNING PLAN:


CA Service Virtualization (DevTest Solutions)
ARCHITECT TRAINING: Stage 2 Perform Basic Product Installation / Configuration = CA Proven Professional Exam

= CA Certified Expert Credentials

ARCHITECT Perform Basic ARCHITECT Understand CA ARCHITECT Architect a All Web-Based Training (WBT)
TRAINING: Product TRAINING: TRAINING: Courses are FREE for Partners
Solution Delivery Customer
Installation /
Stage 1 Configuration Stage 2 Methodology Stage 3 Solution
Implementation

The following learning plan provides the knowledge necessary to achieve the capability outcome of Architect Stage 2:

Course Name Code Type Duration Description


NOTE: Access to these optional courses requires approval from CA Services. The pre-requisite for this stage is completion of the CA Proven Professional Exam (or equivalent) in Architect Stage 1.

The Solution Delivery Methodology presents a new approach to delivering solutions and includes detailed explanations of both the engagement lifecycle and customer
deliverables. This Architect Curriculum includes the information necessary to understand and create the deliverables that are part of a Services architect’s responsibilities.

The curriculum for Architects includes:


1. CA Services Solution Delivery Methodology 300
2. Offering Deliverables Overview
3. Solution Calculator 300
CA Solution Delivery Methodology: 4. Scope Content module
31ARA3047C WBT Self-Paced 5. Solution Requirements 300
Architect 300 for Partners
6. Functional Design 300
7. Technical Design 300
8. Test Plan 300
9. Build and Integration 300
10. Operation and Procedures 300
11. Architect Exam for Partners

Outcome: the Partner Resource understands the CA Solution Delivery Methodology


PLEASE NOTE: In order for the course code hyperlinks in this document to launch the CA Learning Management System and authenticate you for registration, you must FIRST SIGN IN TO CA’S SYSTEMS [ TOP ]

PARTNER LEARNING PLAN:


CA Service Virtualization (DevTest Solutions)
ARCHITECT TRAINING: Stage 3 Architect a Customer Solution = CA Proven Professional Exam

= CA Certified Expert Credentials

ARCHITECT Perform Basic ARCHITECT Understand CA ARCHITECT Architect a All Web-Based Training (WBT)
TRAINING: Product TRAINING: TRAINING: Courses are FREE for Partners
Solution Delivery Customer
Installation /
Stage 1 Configuration Stage 2 Methodology Stage 3 Solution
Implementation

The following learning plan provides the knowledge necessary to achieve the capability outcome of Architect Stage 2:
Course Name Code Type Duration Description

Pre-Requisite: Current, up-to-date ‘CA Proven Implementation Professional’ credentials for this product.

The intent of this certification exercise is to determine if the Partner Architect Resource has demonstrated that they are capable of
scoping, designing and architecting a CA solution for a customer. Once the Partner Architect has gained sufficient experience with
Certified Expert, CA Service Virtualization Architect 2017 See Description Varied
this CA product, they will submit a “Partner Experience Pack” of engagement documentation to a CA Services Architect. The CA
Architect will review the documentation, interview the Partner Resource, and evaluate the Partner Resource’s proficiency within this
Partner Capability. Successful completion of this validation will result in the award of “CA Certified Expert Architect” credentials on
this product.

Outcome: the Partner Resource Can Architect a Customer Solution


To Access Courses: 1. SIGN IN as a CA Partner 2. Click on the hyperlinked code above to access the course or exam you wish to take 3. Add the course to your online “Training To-Do List”
PLEASE NOTE: In order for the course code hyperlinks in this document to launch the CA Learning Management System and authenticate you for registration, you must FIRST SIGN IN TO CA’S SYSTEMS [ TOP ]

PARTNER LEARNING PLAN:


CA Service Virtualization (DevTest Solutions)
IMPLEMENTATION TRAINING: Stage 1 Perform Basic Product Installation / Configuration = CA Proven Professional Exam

= CA Certified Expert Credentials

IMPLEMENTATION Perform Basic IMPLEMENTATION Understand CA IMPLEMENTATION Perform Advanced All Web-Based Training (WBT)
TRAINING: Product TRAINING: TRAINING: Product Courses are FREE for Partners
Solution Delivery
Installation / Installation /
Stage 1 Configuration Stage 2 Methodology Stage 3 Configuration
Implementation

The following learning plan provides the knowledge necessary to achieve the capability outcome of Implementation Stage 1:
Course Name Code Type Duration Description
Learn how DevTest Solutions optimizes the software development lifecycle. The course contains a short test required to complete
DevTest Solutions 10: Overview 100 88ADO10310 WBT 1 hour the course, and appendixes covering the new features in DevTest Solutions 10, and commonly asked questions.

Fundamentals for installing and configuring the DevTest Solutions Server, Enterprise Dashboard, DevTest Portal, and DevTest
DevTest Solutions 10.0: Installation and Configuration 200 88ADO20330 WBT 1 hour Workstation for enterprise deployments of CA Service Virtualization and CA Application Test. The course is web‐based and comprised
of demonstration videos.
Foundational concepts common across the DevTest Solutions products. Instruction includes hands-on exercises in a simulated
OnDemand DevTest Solutions 10: Foundations 200 88ADO20340 WBT 2 hours DevTest Solutions environment PLEASE NOTE: This course can also be taken as an instructor-led offering with exercises in a live
DevTest Solutions virtual environment. Click here for a schedule of upcoming classes.
Foundational concepts and processes to begin using CA Application Test. Course instruction includes hands-on exercises in a
OnDemand CA Application Test 10: Foundations 200 88APP20010 WBT 4 hours simulated DevTest Solutions environment. PLEASE NOTE: this course can also be taken as an instructor-led offering – Click here for a
schedule of upcoming classes.
Foundational concepts needed to record, edit, and deploy virtual services using CA Service Virtualization. Learn about using web
service virtualization with a live service, and when the service is unavailable. Course instruction includes hands-on exercises in a
OnDemand CA Service Virtualization 10: Foundations 200 88SVV20180 WBT 4 hours simulated DevTest Solutions environment. PLEASE NOTE: this course can also be taken as an instructor-led offering – Click here for a
schedule of upcoming classes.
The playlist provides videos covering the Application Insight feature of DevTest Solutions (CA Service Virtualization and CA
Application Insight Playlist - YouTube Click Here Video Self-Paced Application Test) including an Overview, Guided Tour, and Baseline Test Automation.
This course teaches the fundamentals for installing and configuring the DevTest Java Agent. Concepts and processes in order to
OnDemand Application Insight: Java Agent Installation and
88ADO20180 WBT 1.5 hours install the DevTest Java Agent, specifically the Pure Java Agent, then configure the Agent so it is capturing the data needed to meet
Configuration 200 business requirements while maintaining a minimal impact on the performance of the system under test.
CA Proven Implementation Professional exams test your knowledge of basic CA product implementation and configuration activities.
CA Service Virtualization 10.x Proven Implementation
Click Here 1.5 hours Study guides are available as a resource to assist you in understanding the requirements of the exam. Successful completion of this
Professional Exam exam will result in the award of CA Proven Implementation Professional credentials.

Outcome: the Partner Resource Can Perform Basic Product Installation / Configuration
To Access Courses: 1. SIGN IN as a CA Partner 2. Click on the hyperlinked code above to access the course or exam you wish to take 3. Add the course to your online “Training To-Do List”
PLEASE NOTE: In order for the course code hyperlinks in this document to launch the CA Learning Management System and authenticate you for registration, you must FIRST SIGN IN TO CA’S SYSTEMS [ TOP ]

PARTNER LEARNING PLAN:


CA Service Virtualization (DevTest Solutions)
IMPLEMENTATION TRAINING: Stage 2 Understand CA Solution Delivery Methodology = CA Proven Professional Exam

= CA Certified Expert Credentials

IMPLEMENTATION Perform Basic IMPLEMENTATION Understand CA IMPLEMENTATION Perform Advanced All Web-Based Training (WBT)
TRAINING: Product TRAINING: TRAINING: Product Courses are FREE for Partners
Solution Delivery
Installation / Installation /
Stage 1 Configuration Stage 2 Methodology Stage 3 Configuration
Implementation

The following learning plan provides the knowledge necessary to achieve the capability outcome of Implementation Stage 2:

Course Name Code Type Duration Description


NOTE: Access to these optional courses requires approval from CA Services. The pre-requisite for this stage is completion of the CA Proven Professional Exam (or equivalent) in Architect Stage 1.
The Solution Delivery Methodology presents a new approach to delivering solutions and includes detailed explanations of both the engagement lifecycle and customer
deliverables. This Architect Curriculum includes the information necessary to understand and create the deliverables that are part of a Services architect’s responsibilities.
The curriculum for Architects includes:
CA Solution Delivery Methodology: 1. CA Services Solution Delivery Methodology 300 5. Solution Requirements 300 9. Build and Integration 300
31ARA3047C WBT Self-Paced
Architect 300 for Partners 2. Offering Deliverables Overview 6. Functional Design 300 10. Operation and Procedures 300
3. Solution Calculator 300 7. Technical Design 300 11. Architect Exam for Partners
4. Scope Content module 8. Test Plan 300

The Solution Delivery Methodology presents a new approach to delivering solutions and includes detailed explanations of both the engagement lifecycle and customer
deliverables. This Consulting Curriculum includes the information necessary to understand and create the deliverables that are part of a Service consultant’s responsibilities.
The curriculum for Consultants includes:
CA Solution Delivery Methodology: 1. CA Services Solution Delivery Methodology 300 5. Build and Integration 300
31ARA3048C WBT Self-Paced
Consulting 300 for Partners 2. Offering Deliverables Overview 300 6. Operation and Procedures 300
3. Technical Design 300 7. Consulting Exam for Partners
4. Test Plan 300

The Solution Delivery Methodology presents a new approach to delivering solutions and includes detailed explanations of both the engagement lifecycle and customer
deliverables. This Project Management Curriculum includes the information necessary to understand and create the deliverables that are part of a Services project manager’s
CA Solution Delivery Methodology: responsibilities. The curriculum for Project Managers includes:
31ARA3049C WBT Self-Paced
Project Manager 300 for Partners 1. CA Services Solution Delivery Methodology 300
4. Scope Content module
2. Offering Deliverables Overview
5. PM Exam for Partners
3. Solution Calculator 300

Outcome: the Partner Resource understands the CA Solution Delivery Methodology


PLEASE NOTE: In order for the course code hyperlinks in this document to launch the CA Learning Management System and authenticate you for registration, you must FIRST SIGN IN TO CA’S SYSTEMS [ TOP ]

PARTNER LEARNING PLAN:


CA Service Virtualization (DevTest Solutions)
IMPLEMENTATION TRAINING: Stage 3 Perform Advanced Product Installation / Configuration = CA Proven Professional Exam

= CA Certified Expert Credentials

IMPLEMENTATION Perform Basic IMPLEMENTATION Understand CA IMPLEMENTATION Perform Advanced All Web-Based Training (WBT)
TRAINING: Product TRAINING: TRAINING: Product Courses are FREE for Partners
Solution Delivery
Installation / Installation /
Stage 1 Configuration Stage 2 Methodology Stage 3 Configuration
Implementation

The following learning plan provides the knowledge necessary to achieve the capability outcome of Implementation Stage 3:
Course Name Code Type Duration Description

Core concepts and processes to configure, record, edit, and deploy a virtual service in a messaging environment. The instruction is
applicable to IBM MQ Native, IBM WebSphere MQ, JMS, and RabbitMQ. Instruction includes reading, demonstration videos, review
CA Service Virtualization: Messaging Virtualization 300 88SVV30050 WBT 2.5 hours questions, and a final exam. Upon competition, system administrators will understand their role in the configuration needs of
virtualizing in a messaging environment, and developers and testers will understand how to create messaging virtual services using
the VSE Recorder in DevTest Workstation.

Pre-Requisite: Current, up-to-date ‘CA Proven Implementation Professional’ credentials for this product. Must also be Lab
Accredited to proceed with this activity.
Certified Expert, CA Service Virtualization Implementation The criteria for this certification is the capability of performing advanced installation and configuration activities with the CA
See Description n/a solution for a Customer. Once the individual has completed two successful Customer engagements with the CA product; OR
2017
completed 40 hours of Lab Validation and then successfully passed the Lab Validation exam, the consultant will be awarded “CA
Certified Implementation Expert” credentials on this product.

Outcome: the Partner Resource can Architect and Deliver a Customer Solution
To Access Courses: 1. SIGN IN as a CA Partner 2. Click on the hyperlinked code above to access the course or exam you wish to take 3. Add the course to your online “Training To-Do List”
PLEASE NOTE: In order for the course code hyperlinks in this document to launch the CA Learning Management System and authenticate you for registration, you must FIRST SIGN IN TO CA’S SYSTEMS [ TOP ]

PARTNER LEARNING PLAN:


CA Service Virtualization (DevTest Solutions)
SUPPORT TRAINING : Stage 1 Perform Basic Product Installation / Configuration = CA Proven Professional Exam

= CA Certified Expert Credentials

SUPPORT Perform Basic


SUPPORT SUPPORT Perform All Web-Based Training (WBT)
TRAINING: Product Perform Basic TRAINING: Courses are FREE for Partners
TRAINING: Advanced
Installation / Product Support
Stage 1 Stage 2 Stage 3 Product Support
Support Configuration

The following learning plan provides the knowledge necessary to achieve the capability outcome of Support Stage 1:
Course Name Code Type Duration Description
Learn how DevTest Solutions optimizes the software development lifecycle. The course contains a short test required to complete
DevTest Solutions 10: Overview 100 88ADO10310 WBT 1 hour the course, and appendixes covering the new features in DevTest Solutions 10, and commonly asked questions.

Fundamentals for installing and configuring the DevTest Solutions Server, Enterprise Dashboard, DevTest Portal, and DevTest
DevTest Solutions 10.0: Installation and Configuration 200 88ADO20330 WBT 1 hour Workstation for enterprise deployments of CA Service Virtualization and CA Application Test. The course is web‐based and comprised
of demonstration videos.
Foundational concepts common across the DevTest Solutions products. Instruction includes hands-on exercises in a simulated
OnDemand DevTest Solutions 10: Foundations 200 88ADO20340 WBT 2 hours DevTest Solutions environment PLEASE NOTE: This course can also be taken as an instructor-led offering with exercises in a live
DevTest Solutions virtual environment. Click here for a schedule of upcoming classes.
Foundational concepts and processes to begin using CA Application Test. Course instruction includes hands-on exercises in a
OnDemand CA Application Test 10: Foundations 200 88APP20010 WBT 4 hours simulated DevTest Solutions environment. PLEASE NOTE: this course can also be taken as an instructor-led offering – Click here for a
schedule of upcoming classes.
Foundational concepts needed to record, edit, and deploy virtual services using CA Service Virtualization. Learn about using web
service virtualization with a live service, and when the service is unavailable. Course instruction includes hands-on exercises in a
OnDemand CA Service Virtualization 10: Foundations 200 88SVV20180 WBT 4 hours simulated DevTest Solutions environment. PLEASE NOTE: this course can also be taken as an instructor-led offering – Click here for a
schedule of upcoming classes.
The playlist provides videos covering the Application Insight feature of DevTest Solutions (CA Service Virtualization and CA
Application Insight Playlist - YouTube Click Here Video Self-Paced Application Test) including an Overview, Guided Tour, and Baseline Test Automation.
This course teaches the fundamentals for installing and configuring the DevTest Java Agent. Concepts and processes in order to
OnDemand Application Insight: Java Agent Installation and
88ADO20180 WBT 1.5 hours install the DevTest Java Agent, specifically the Pure Java Agent, then configure the Agent so it is capturing the data needed to meet
Configuration 200 business requirements while maintaining a minimal impact on the performance of the system under test.
CA Proven Implementation Professional exams test your knowledge of basic CA product implementation and configuration activities.
CA Service Virtualization 10.x Proven Implementation
Click Here 1.5 hours Study guides are available as a resource to assist you in understanding the requirements of the exam. Successful completion of this
Professional Exam exam will result in the award of CA Proven Implementation Professional credentials.

Outcome: the Partner Resource Can Perform Basic Product Installation / Configuration
To Access Courses: 1. SIGN IN as a CA Partner 2. Click on the hyperlinked code above to access the course or exam you wish to take 3. Add the course to your online “Training To-Do List”
PLEASE NOTE: In order for the course code hyperlinks in this document to launch the CA Learning Management System and authenticate you for registration, you must FIRST SIGN IN TO CA’S SYSTEMS [ TOP ]

PARTNER LEARNING PLAN:


CA Service Virtualization (DevTest Solutions)
SUPPORT TRAINING : Stage 2 Perform Basic Product Support = CA Proven Professional Exam

= CA Certified Expert Credentials

SUPPORT Perform Basic


SUPPORT SUPPORT Perform All Web-Based Training (WBT)
TRAINING: Product Perform Basic TRAINING: Courses are FREE for Partners
TRAINING: Advanced
Installation / Product Support
Stage 1 Stage 2 Stage 3 Product Support
Support Configuration

The following learning plan provides the knowledge necessary to achieve the capability outcome of Support Stage 2:
Course Name Code Type Duration Description

This training for DevTest Solutions Support & Field Enablement covers topics new/changed in 10.1, including: create virtual services
from Swagger specification in the Portal and Workstation; enhanced flow to create HTTP virtual services in the Portal; REST Data
DevTest Solutions 10.1: Support & Field Enablement 100 88ADO10330 Video 1.5 hours Protocol Handler (DPH) in Portal VSI Editor; create from request-response (RR) pairs; and spec support properties. Recorded in April
2017.

CA Service Virtualization Community Edition 1.0.3: Support and This course for CA Service Virtualization Community Edition 1.0.3 covers the new features and updates made to this release. Topics
88SVV20210 Video 1.5 hours for this course include what the SV Community Edition is, how to create and test a restful virtual service (from a Swagger) and how to
Field Enablement modify a virtual service via service image editor. A demonstration is included. Presented October 2017.

Outcome: the Partner Resource can Perform Basic Product Support


To Access Courses: 1. SIGN IN as a CA Partner 2. Click on the hyperlinked code above to access the course or exam you wish to take 3. Add the course to your online “Training To-Do List”
PLEASE NOTE: In order for the course code hyperlinks in this document to launch the CA Learning Management System and authenticate you for registration, you must FIRST SIGN IN TO CA’S SYSTEMS [ TOP ]

PARTNER LEARNING PLAN:


CA Service Virtualization (DevTest Solutions)
SUPPORT TRAINING : Stage 3 Perform Advanced Product Support = CA Proven Professional Exam

= CA Certified Expert Credentials

SUPPORT Perform Basic


SUPPORT SUPPORT Perform All Web-Based Training (WBT)
TRAINING: Product Perform Basic TRAINING: Courses are FREE for Partners
TRAINING: Advanced
Installation / Product Support
Stage 1 Stage 2 Stage 3 Product Support
Support Configuration

The following learning plan provides the knowledge necessary to achieve the capability outcome of Support Stage 3:
Course Name Code Type Duration Description

Curriculum coming soon.

Outcome: the Partner Resource can Perform Advanced Product Support


To Access Courses: 1. SIGN IN as a CA Partner 2. Click on the hyperlinked code above to access the course or exam you wish to take 3. Add the course to your online “Training To-Do List”
PLEASE NOTE: In order for the course code hyperlinks in this document to launch the CA Learning Management System and authenticate you for registration, you must FIRST SIGN IN TO CA’S SYSTEMS [ TOP ]

PARTNER LEARNING PLAN:


CA Service Virtualization (DevTest Solutions)
SUPPORT TRAINING : Stage 3 Perform Advanced Product Support = CA Proven Professional Exam

= CA Certified Expert Credentials

SUPPORT Perform Basic


SUPPORT SUPPORT Perform All Web-Based Training (WBT)
TRAINING: Product Perform Basic TRAINING: Courses are FREE for Partners
TRAINING: Advanced
Installation / Product Support
Stage 1 Stage 2 Stage 3 Product Support
Support Configuration

The following learning plan provides the knowledge necessary to achieve the capability outcome of Support Stage 3:
Course Name Code Type Duration Description

Outcome: the Partner Resource can Perform Advanced Product Support


To Access Courses: 1. SIGN IN as a CA Partner 2. Click on the hyperlinked code above to access the course or exam you wish to take 3. Add the course to your online “Training To-Do List”

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