Cause & Effect Matrix

Rating of Importance to 10 8 8
Customer

Grass Color (deep

green preferred)

Weeds (none
Thickness of

preferred)
Grass

# KPIV
1 Fertilizer Type 10 10 10
2 Watering Frequency 10 10 5
3 Mower Height 10 7 7
4 Fertilizer Frequency 7 10 7
5 Watering Duration 10 10 3
6 Cutting Frequency 7 7 7
7 Operator Experience 3 3 5
8 Brand of Mower 1 1 1
9
10
11
12
13
14
15
16
17
18
19
20
Total 58 58 45 0 0 0 0 0 0 0 0 0 0 0 0

Instructions:
1. List the Key Process Output Variables
2. Rate each output variable on a 1-to-10 scale as to its importantance to the customer, with 10 being the input is highl
3. List Key Process Input Variables (KPIV)
4. Rate each inputs relationship to each output with 1 being no importance to 10 being high importance. Use scale of 1
5. Select the top input variables, based on total score, to start the FMEA process.

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 Total % Rank
260 19%
220 16%
212 15%
206 15%
204 15%
182 13%
94 7%
26 2%
0 0%
0 0%
0 0%
0 0%
0 0%
0 0%
0 0%
0 0%
0 0%
0 0%
0 0%
0 0%

h 10 being the input is highly important to the customer and 1 being it is not important at all.

importance. Use scale of 1, 3, 5, 7, and 10 if you prefer.

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