1. What are the different ways for customers and/or suppliers to contact you?
“We have our facebook page named WindField
Garden Resort where the customers can able to message us and we also updated our contact number. Most of the customers directly book their reservation at Windfield.”
2. How often do you use a phone for your business? Estimate.
“All of our customers contact us first
through mobile calls because they find it more convenient”
3. Does your establishment have internet connection? If yes, what is its
purpose? If no, would you consider having one in the future? Why/Why not?
“We had an internet connection at the entrance,
where swimmers can’t able to connect because it’s too far from the pools. Plus, we were also disturb by the customers especially when we are having our sleep, they keep on asking the password until midnight.” 4. Does your business have website? If yes, how does it help the company? If no, would you consider having one in the future? Why or why not?