Nathanael David Gondim dos Santos

28, BRAZILIAN, SINGLE

Fortaleza - Brazil
+55 (85) 99793-5909
nathanaeldavidgs@gmail.com
PERSONAL PROFILE

Ten years of experience in hospitality and service market, acting mostly as a freelancer professional at
food and beverage segment. Mastery in various techniques of table service, as well as preparing
cocktails with mixology prowess and specialties in wines and coffee. Experienced manager with in-depth
knowledge, strong leadership, team building skills and expertise in conflict management and upselling
techniques. F&B consultant, providing professional trainings and lectures about service department,
tourism know-hows and marketing. Passionate about developing competencies to enhance overall
experience with finesse and excellence.

EMPLOYMENT HISTORY

MAR 2019 – SEP 2019

Head Bartender: Hey Joe Food 'n' Bar
● Mixology Knowledge to prepare unique bitters, syrups and flavored spirits for a large menu of
house signature cocktails;
● Detail orientation and dexterity to quickly prepare drinks with meticulous garnishes;
● Serve draft beers, juices and beverages, keeping control of all inputs and spirits while
maintaining the workplace organized and sanitized. Always watchful.

JAN 2018 – NOV 2018

Maître: Bom de Mar! Restaurantes
● Lead co-workers, train bartenders and waiters;
● Receive hosts and guests offering a distinct attention with a service of excellence.

APR 2016 – DEC 2017

Freelancer: Working in many bars, pubs, hotels and private events as a bartender and waiter, providing,
in some cases, consulting meetings and staff trainings.

APR 2014 – APR 2016

Manager/Seller: On Byte – Formação Profissional
● Sell training courses, applying body language and several NLP techniques such as Rapport, the
AIDA model, SPIN selling and customer behavior analysis to close contracts;
● Organize and direct projects, make checklists, schedule and hold meetings, review documents,
follow guidelines and delegate tasks to achieve the company goals;
● Provide lectures about tourism know-hows, service department and personal marketing to
students engaged in several certified programs;

JUN 2012 – APR 2014

Bartender/Waiter: Engenhoca – Parque Ecoeducativo
● Take orders, recommend pairings and prepare cocktails and beverages;
● Set up events and private parties;
● Count control and replenishment.
JAN 2012 – JUN 2012
Bar Manager/Bartender: Teacher’s Whisky Club
● Keep strict control of costumer’s private spirits stored in the bar, learn their preferences and
serve everything with readiness, as wished, skipping the inconvenience that would be ask for it;
● Listening to costumers' life routines, giving advice, motivati2otional support while preparing and
serve the orders;
● Purchasing, cashier and stock control.

JAN 2011 – JAN 2012

Restaurant Manager/Waiter: Tchê Gaúcho! Restaurante e Churrascaria
● Dining and self-service, becoming manager after demonstrating ability to handle conflicts and
lead the team.

JUL 2010
Attendant: Beach Park
● Serve costumers as a temporary job during a high season on vacation.

EDUCATIONAL BACKGROUND

Business Administration (Unfinished)

University of the People – California, USA.

CERTIFIED PROGRAMS

WSET (Level 1) Award in Wines: Wine & Spirit Education Trust | Enocultura, 2019;
Barista (Level 1): Specialty Coffee Association of America | Amika Coffeehouse, 2019;
Mixology: A Bar Above, 2019;

Bartender: Diageo | Learning for Life, 2018;

Maître: Senac (National Service of Commercial Learning), 2018;
Waiter: Unifor (University of Fortaleza), 2018;

LANGUAGES

Portuguese: Native Speaker

English: Advanced (TOEFL ITP Score: 573)
German: Basic
French: Basic