● Adaptable and Flexible ● Trained in Food and Beverage Management ● Trained in Canadian Tourism
Education
Hospitality & Event Management Diploma - Humber College, Toronto ON
September 2015 - June 2017
Hospitality & Tourism Management Bachelor of Commerce -
Humber College, Toronto ON January 2019 - Present Employment Experience
Supervisor - Little Shop of Ice Cream
May 2018 - Present ● Opening and closing duties including: counting and balancing the till, maintaining cleanliness of store, prepping for customers ● Food preparation & Management of products including food and beverage
Sales Associate - Carter’s Oshkosh
June 2017 - September 2018 ● Provided an exceptional shopping experience for the customers ● Assisted with merchandising, marketing, and maintaining visual standards
Special Events Intern - Collingwood Downtown BIA
March 2017 - May 2017 ● Assisted in organizing events such as: Easter celebration, Elvis Festival, Local Live Lunch ● Email marketing to all local businesses
Team Member - REIN Event for Quality Seminars INC.
March 2017, 2018, 2019 ● Team member of annual real estate event ● Assisted in the set up and logistics of a 300+ person event Madison Crichton madison1crichton@gmail.com
Employment Experience Continued
Server, Hostess, Busser - The Humber Room
September 2015 - December 2015 ● Welcomed guests, assisted with serving & food preparation ● Set up for event dinners
Cashier & Customer Service Representative - Giant Tiger Brampton
May 2014 - September 2015 ● Provided customers with amazing service as they completed their sales, exchanges, and refunds ● Trained for customer service skills & checking identification for cigarette sales
Community Involvement
Event Volunteer - Friends of We Care Gala
May 2018 & 2019 ● Annual Gala with the intention of fundraising for the Friends of We Care charity ● Ran the guest registration, assisted in silent auction, handed out prize packages
Event Volunteer - Light the Night Walk
November 2016 ● Helped VIP Companies set up for charity walk ● Tore down registration tables, tents, and food tables
Certifications & Accomplishments
Smart Serve Certified
Participated in Study Abroad Program with Humber College - Lived in Strasbourg, France for two months while completing Event Management diploma Honour Roll - Achieved honour roll for the Hospitality & Event Management Diploma Certified in Wine and Spirit Education Trust - Level one Certified in OTEC Service Excellence - Training program designed to create service skills for the delivery of consistent and excellent customer service