Christine von Schrott

Streamwood, IL 60107
E​: ​Christine.smith@gmail.com

Qualification Summary
● Strategic leader with over eight years of experience running 2.1 million dollar per year
restaurant, with revenue recognition >55% controllable profit.
● Excellent interpersonal skills; successfully ran store meetings and district level meeting,
conference calls and email correspondences with groups of 12-50.
● Focus on development of internal leadership team. Promoted 14 employees to supervisor
roles and trained five assistant managers to store manager.

Skills and Abilities

● Detail Oriented ● Interpersonal Savvy ● Proficient MS Office
● Directive ● Customer Service Applications
● Financial Report Focused
Analysis ● Cost Management
● Adaptability ● Conflict Resolution

Professional​ ​Experience
Store Manager​, Starbucks June 2008 - Current

● Determined strategic plans to drive 8-10% growth in year over year sales
● Detailed focus budgeting and inventory management to drive >55% Controllable profit
● Built strong community partnerships and emphasized customer service environment
● Hired and lead team of 22-28 employees
● Developed multiple baristas to ASM and trained 4 assistant store managers
● Analyzed finance reports and made tactical business decisions to drive profitability
● Chosen for SM mentee team 2013 – championed team of peers to organize most well
attended local employee open forum with over 250 attendees

Education
B.S. Business Data Analytics Arizona State University May 2021

Volunteer Activities
● Northern Illinois Food Bank​ January 2018 – lead group packing food for local pantries
● Feed My Starving Children​ 2015-2018 – helped organize event for all district employees
● DuPage PADS​ March 2011 – organized group employees to serve at soup kitchen
● Rebuild Chicago Event​ with regional Starbucks team 2010-2013 – crewmember