Professional Documents
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Professional Summary
I have steadily grown my career from a partner account manager to a technical writer/editor and
communications manager for MarketStar. My success is due to thinking critically about each task and its
outcome, analyzing difficult situations, organizing detailed responses, delegating important tasks, and
implementing new solutions with tight time constraints and high-stress situations.
Skills
• Outreach.io Admin Experience • Expert at Verbal and Written
• Microsoft Office and Adobe Premier Communications
Proficient • Excellent Time Management
• Marketing Automation Admin Experience • Adaptable
• Lateral Thinking Skills • Process Oriented
• Excellent Leadership Qualities • Analytical
Work History
Sales Enablement and Solutions Architect
MarketStar – Ogden, UT July 2017–Present
• Outreach.io Sales Enablement Admin for 15+ active client accounts.
• Manage communication release schedules for multiple clients to ensure that strict deadlines and
release deadlines are met.
• Compose, design, and distribute emails and social communications for various clients and focuses.
• Monitor, analyze, and report on effectiveness of email campaigns and sequences to find common
trends and adjust focus accordingly to make future communications more effective.
• Coordinate with account management team to provide freshly qualified leads based on weekly reports.
• Research and advise clients on the health of their campaigns to provide a unique roadmap and strategy
to meet their marketing needs and business KPIs.
Education
Master of Arts – English 2011
Weber State University – Ogden, UT
Bachelor of Arts – English with a minor in Sociology 2009
Weber State University – Ogden, UT
Achievements
Professional and Technical Writing Institutional Certificate 2017
Panelist at Weber State’s Iphigenia at Aulis panel 2011
Executive Board Member of New Ogden Cinema, Inc. 2010–2012