HIMANSHU RAWAT

Address: D-57A, Ishwar Colony, Arjun Park, Najafgarh – New Delhi - 110043
Mob: +91-9717036749; Email: himanshurawat1990@yahoo.in

BACKGROUND

Professional experience of 6 years in banking, insurance and finance sector. I have worked with one of the best organization in
banking and finance outsourcing. I’m looking for an organization where I can capitalize on my acquired skills and can get an
opportunity to enhance in my field to outshine in the organization.

FUNCTIONAL SKILLS

 Query handling with the customers, regarding their issues.

 Trained in professional email writing and handling escalation from customer
 Presentations which I have to share with customer in Web-ex sessions
 Presenting scenarios where we can put more of the technology rather than using it manually
 Analyzing issues which are faced by the employees, specifically related to queries from customers/vendors or
country owners.

CAREER PROFILE

GENPACT INDIA PRIVATE LIMITED

Management Trainee– Accounts Payable – Europe & US- From Aug. 24th 2012 to till date

Responsibilities (Finance vertical):

 Handling AP-Europe, NORDICS ( Norway, Sweden, Denmark and Finland)

 Handling all queries related to payments stuck due to debit balance, credits issued by supplier, banking issues.
 Working for releasing payments of supplier which are stuck from manufacturer’s end.
 Preparing all weekly, bi-weekly and monthly dashboards for presentations.
 Reporting to Process Head, AVP for daily work allocation.
 Preparing presentations on issues for monthly and bi-weekly calls
 Direct communication with country owner, market, and suppliers for resolving their queries.
 Working on SAP portal
 Knowledge of T-codes in Accounts Payable
 Working on issues with Purchase order, invoices, rejection of payment, reversal of payments, Issuing Debit and
making correction entries,
 Handling Critical Business Payments for vendors those who escalate if payments were not received in specified
period.
 Handling bi-weekly and monthly calls with customers.

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Accomplishments:

 Zero escalations from market/ country owners or suppliers

 Strong Excel skills to present all activities related to presenting them in graphs, and working with V look up, H
look up, Pivot etc.
 Learned most of the t-codes and scenarios to search for invoices and issues with them
 Client appreciation and market appreciations for work done from my end.
 Being a Trainer of Europe Team, I have the responsibility to provide trainings to new joiners.
 Satisfactory communication skills to deal with management, and clients who are dealing from other countries.
 IIA Certified from Insurance Institute of America
 Lean trained, tested and certified.
 Received Customer Award 4 times and Bronze Award 9 times for handling multiple work types efficiently by
AVP.

Additional activities:
 Working with the RPA team to create the process flows
 Created the different standard templates for the RPA process
 Creating the L5 documents for PDD (Process definition document)
 Creating testing data for different scenarios, so BOT can perform actions

Responsibilities (Banking, Financial Services and Insurance):

 Main responsibility to ensure premium payments made to Insurance companies in a timely manner to avoid
cancellation of a client policy, thus placing the client at risk.
 Monitoring Insurance company’s accounts
 Applying Insurance company’s receipts.
 Assisting in discrepancy resolution as per emails received from Insurance companies
 Managing process training to new members in the team.
 Reporting.
 Working on following software:-
 Bridge – System used to bill and monitor AON’s domestic business.
 Lotus Notes – System used for both Internal and External communication.
 Broker Desktop – System designed to assign and track service requests related to routine account maintenance
and resolution of discrepancies.

PROFESSIONAL CERTIFICATION

 Microsoft Office (Ms Office (Ms Word, Ms Excel, Ms PowerPoint etc.)

 Conflict Management
 Effective Time Management
 Time Management
 LEAN Certification

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 EDUCATION
Qualification Board/University Year Of Passing
MBA IMT Ghaziabad- Distance 2015
B.Com Delhi University 2012
HSC K.V. No. 4, Delhi Cantt 2008
SSC K.V. No. 4, Delhi Cantt 2006

COMPUTER CERTIFICATION
Knowledge of MS World
Power point presentation
V lookup
H lookup
Pivot table

PERSONAL DETAILS
Father's Name : Mr. Manwar Singh Rawat
Date of Birth : 2nd November, 1990
Sex : Male
Nationality : Indian
Marital Status : Unmarried
Permanent Address : D-57A, Ishwar Colony, Arjun Park, Najafgarh – New Delhi - 110043
Current Address : D-57A, Ishwar Colony, Arjun Park, Najafgarh – New Delhi - 110043

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