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  • Porter's Value Chain Diagram Draft

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    Sarah Ng
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    The document outlines the key activities and processes of a company's operations management. It discusses the company's emphasis on customer satisfaction and strong financial position. It also describes the primary activities of inbound logistics like bulk purchasing of ingredients from local suppliers, operations like on-site production of custom orders using trained staff and machinery, and outbound logistics like customers picking up orders from the store.

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    The document outlines the key activities and processes of a company's operations management. It discusses the company's emphasis on customer satisfaction and strong financial position. It also describes the primary activities of inbound logistics like bulk purchasing of ingredients from local suppliers, operations like on-site production of custom orders using trained staff and machinery, and outbound logistics like customers picking up orders from the store.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    3 views1 page

    Porter's Value Chain Diagram Draft

    Uploaded by

    Sarah Ng
    The document outlines the key activities and processes of a company's operations management. It discusses the company's emphasis on customer satisfaction and strong financial position. It also describes the primary activities of inbound logistics like bulk purchasing of ingredients from local suppliers, operations like on-site production of custom orders using trained staff and machinery, and outbound logistics like customers picking up orders from the store.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
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    of 1

    FIRM INFRASTRUCTURE

    - Emphasis on customer satisfaction and business sustainability


    - IT systems connect the supply chain
    SUPPORT ACTIVITIES - Strong financial position
    HUMAN RESOURCE MANAGEMENT

    - Minerva is the head manager


    - Learning relationship environment
    TECHNOLOGY DEVELOPMENT

    - Customer-oriented service development


    PROCUREMENT

    - Sustainable & progressive relationship with supplier


    - Localised, bulk procurement of ingredients
    INBOUND LOGISTICS OPERATIONS OUTBOUND LOGISTICS MARKETING & SALES SERVICES

    - Purchase - On site - Customers - Reliant on - Extensive


    PRIMARY ACTIVITIES

    ingredients production pick up orders social media customer


    in bulk from of custom from the influences care
    local orders counter when and beggars
    suppliers - Use of their number to review
    - Inventory trained staff is shown on - Strong
    control and the large marketing in
    machinery television first year of
    screen operations
    - Strong brand
    reputation

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