INVESTIGATION PROGRESS CONTROL

<Joint Progress & Hourensou>

YEVN
QA Div

Investigation of MARKET CLAIM

Investigation by QA Div.
First meeting within 1 or 2days after receiving NG sample (information)
Continue investigation within 1 or 2weeks.
Report to YMVN (QA Div.) within LIMIT DATE.
Closing matter by Manager

Investigation of CUSTOMER CLAIM

Investigation by QA/ PE/ PD Div. ( case by case)
First action should be done just after receiving information (NG sample)
100% stock check/ Actual phenomenon confirmation
First meeting within 1 or 2days after receiving NG sample (information)
Continue investigation within 1 or 2weeks.
Report to CUSTOMER (QA Div.) within LIMIT DATE.
NG Flow out (QA/PD)
NG Occurrence (PE/PD)
Closing matter by Manager

Investigation of YEVN IN-PROCESS

Investigation by QA/ PE/ PD Div. (case by case)
First meeting within 1 or 2days after occurrence
Confirmation meeting in Weekly pre-meeting (Every Friday)
Representation of investigation result in General meeting (Every Monday)
Investigation result ?
NG Flow out (QA/PD)
NG Occurrence (PE/PD)
Countermeasure ?
NG Flow out (QA/PD)
NG Occurrence (PE/PD)
YEVN QA Div. INVESTIGATION PROGRESS CONTROL YEVN.QA.I.R.001

Issued: Mar.2012 < In-process >

Procedure of investigation

1 NG of In-process
(all lines)

2 NG stock
(QA Div) Keep all NG samples in NG stock area.

1st investigation * QC confirmation of phenonemon & actual NG part

3 ( by QC ) * Consult result to QA Staff (Person in charge).

Attendance: (Weekly meeting)

1st Meeting QA: All members
4 (Weekly meeting) PE: Superviors & Person in charge
PD: Foreman & Leader in charge
Every Fridays

Investigation 1 week after receiving sample --> NG flowout (QA)

5 (by QA/PE/PD) 3 weeks after receiving sample --> NG occurence (PE)

6 Representation Every Mondays QA: NG flow out

Attendance: All YEVN members PE: NG Occurence

7 Closing this matter

(Manager)

* Investigation timing & information period

Time <day>

Problem 1st meeting QA Weekly pre-meeting

happened
NG stock
YEVN Closing this
(QA)Investigation NG flowout 7days matter (1month)
QA Div.

(PE)Investigation NG occurence 21days

* Report a result/ share information

Share information of any result to related persons. (on public: QA Weekly Report folder)

Report information or result to QA/PE/PD & other related persons.

* Consult to QA Weekly report (Every Friday & Monday)
* Exchange information (investigation) to YEJP jointly.
YEVN QA Div. INVESTIGATION PROGRESS CONTROL YEVN.QA.I.R.002

Issued: Mar.2012 < Factory claim >

YMVN, YETH, YETW, YEBR

Procedure of investigation

1 Factory claim
(our Customer) Customer: YMVN. YETH. YETW. YEBR...

2 ...YEVN receive
(QA Div)
YEVN QA Div. receive NG sample or information.

1st action * Prevention of NG flow out (100% stock check)

3 (visit YMVN? Stock check?) * Confirm phenomenon or situation.

1st Meeting
4 (QA staff)
1 or 2 days after receiving sample
Attendance:
QA: All members
PE: Superviors & Person in charge
PD: Foreman & Leader in charge Purpose:
* Exchange information quickly
* Discussion of investigation

Investigation
5 (by QA/PE/PD)

1 or 2 weeks after receiving sample

Attendance:
6 Investigation result QA: All members
meeting PE: Superviors & Person in charge
PD: Foreman & Leader in charge
~ 2 weeks after receiving sample Purpose:
* Inform result
* Deploy countermeasure
7 Report to Customer

Report or send report to Customer before Limit date.

* Investigation timing & information period

Time <day>

Problem 1st meeting 2 days <max>

happened
Customer
QA Div. Closing this
YEVN (QA/PE/PD)Investigation 12days
QA Div. matter

Report result
14days

* Report a result/ share information

Share information of any result to related persons. (on public: QA Weekly Report folder)

Report information or result to QA/PE/PD & other related persons.

* Consult to QA Weekly report (Every Friday & Monday)
* Exchange information (investigation) to YEJP jointly.
YEVN QA Div. INVESTIGATION PROGRESS CONTROL YEVN.QA.I.R.003

Issued: Mar.2012 < Market claim part >

Procedure of investigation

1 Market claim
(Service)

2 YMVN QA Div. YMVN QA Div gather information & market claim parts
(Market Claim group) YMVN will inform information of market claim to YEVN monthly.

YEVN
3 (QA Div) Record NG of market claim when receiving sample or information.

1st Meeting Attendance:

4 (QA staff)
1 or 2 days after receiving sample
Investigation
5 (by QA)
QA: All members
PE: Superviors & Person in charge
PD: Foreman & Leader in charge
Purpose:
* Exchange information quickly
* Discussion of investigation

1 or 2 weeks after receiving sample

Attendance:
6 Investigation result QA: All members
meeting PE: Superviors & Person in charge
PD: Foreman & Leader in charge
2 weeks after receiving sample Purpose:
* Inform result
* Deploy countermeasure
7 Report to YMVN

Report or send report to YMVN before Limit date.

* Investigation timing & information period

Time <day>

Problem 1st meeting 2 days <max>

happened YMVN
QA Div.
YEVN (QA)Investigation 12days Closing this
QA Div. matter

Report result
14days

* Report a result/ share information

Share information of any result to related persons. (on public: QA Weekly Report folder)

Report information or result to QA/PE/PD & other related persons.

* Consult to QA Weekly report (Every Friday & Monday)

* Exchange information (investigation) to YEJP jointly.