9/9/2019 FIX: Slow performance when you request access to files in an IIS 7.

files in an IIS 7.5 virtual directory that points to a UNC share

FIX: Slow performance when you request

access to files in an IIS 7.5 virtual directory
that points to a UNC share
Applies to: Internet Information Services 7.5

Update Available

Symptoms

Consider the following scenario:

You create a virtual directory that points to a Universal Naming
Convention (UNC) path of a shared folder share on Internet
Information Services (IIS) 7.5.
You enable the Output Caching feature in IIS 7.5.
You have files in the shared folder. The sizes of the files are
larger than the Maximum cached response size limit of the
Output Caching feature.
The server that is running IIS 7.5 receives a request that requests
access to the files.

In this scenario, the server takes more time to send a response than
expected.

Note This issue does not occur in Internet Information Services (IIS) 6.0.

Cause

This issue occurs because of an error in the static file handler.

When this error occurs, the static file handler incorrectly registers an FCN
handler to monitor the UNC share even when FCNs are disabled on the
computer. Therefore, many FCNs have to be processed if many UNC-share
files are changed, and the issue that is mentioned in the "Symptoms"
section occurs.

Note To disable FCNs on the computer, set the following registry entry to
the binary value of 0:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\InetInfo\Par
ameters\DoDirMonitoringForUNC

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Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is

intended to correct only the problem that described in this article. Apply
this hotfix only to systems that are experiencing the problem described in
this article. This hotfix might receive additional testing. Therefore, if you are
not severely affected by this problem, we recommend that you wait for the
next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available"

section at the top of this Knowledge Base article. If this section does not
appear, contact Microsoft Customer Service and Support to obtain the
hotfix.

Note If additional issues occur or if any troubleshooting is required, you

might have to create a separate service request. The usual support costs will
apply to additional support questions and issues that do not qualify for this
specific hotfix. For a complete list of Microsoft Customer Service and
Support telephone numbers or to create a separate service request, visit the
following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for
which the hotfix is available. If you do not see your language, it is because a
hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating
systems:
Windows 7
Windows 7 Service Pack 1 (SP1)
Windows Server 2008 R2
Windows Server 2008 R2 Service Pack 1 (SP1)

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

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File information

The global version of this hotfix has the file attributes (or later file
attributes) that are listed in the following table. The dates and times for
these files are listed in Coordinated Universal Time (UTC). When you view
the file information, it is converted to local time. To find the difference
between UTC and local time, use the Time Zone tab in the Date and Time
item in Control Panel.

For all supported x86-based versions of Windows 7

File name File version File size Date Time Platform

7.5.7600.2 28-May-
Static.dll 38,400 04:41 x86
0975 2011
7.5.7601.2 28-May-
Static.dll 38,400 05:58 x86
1735 2011

For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name File version File size Date Time Platform

7.5.7600.2 28-May-
Static.dll 40,960 05:28 x64
0975 2011
7.5.7601.2 28-May-
Static.dll 40,960 05:18 x64
1735 2011
7.5.7600.2 28-May-
Static.dll 38,400 04:41 x86
0975 2011
7.5.7601.2 28-May-
Static.dll 38,400 05:58 x86
1735 2011

For all supported IA-64–based versions of Windows Server 2008 R2

File name File version File size Date Time Platform

7.5.7600.2 28-May-
Static.dll 99,840 04:22 IA-64
0975 2011
7.5.7601.2 28-May-
Static.dll 99,840 04:08 IA-64
1735 2011
7.5.7600.2 28-May-
Static.dll 38,400 04:41 x86
0975 2011
7.5.7601.2 28-May-
Static.dll 38,400 05:58 x86
1735 2011

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Status

Microsoft has confirmed that this is a problem in the Microsoft products

that are listed in the "Applies to" section.

More Information

For more information about output caching in IIS 7, visit the following
Microsoft website:
General information about output caching in IIS 7
For more information about how to debug and tune the HTTP.SYS output
cache for IIS 7.5 in Windows Server 2008 R2 , visit the following Microsoft
website:
How to debug and tune the HTTP.SYS output cache for IIS 7.5 in
Windows Server 2008 R2

Additional file information

Additional file information for Windows 7 and for Windows Server

2008 R2

Additional files for all supported x86-based versions of Windows 7

File name Update.mum

File version Not Applicable
File size 2,684
Date (UTC) 31-May-2011
Time (UTC) 18:59
Platform Not Applicable

X86_27bc706a6bae5115d3a02a0bd
e039511_31bf3856ad364e35_6.1.76
File name
01.21735_none_41616fc28c356691.
manifest
File version Not Applicable
File size 713
Date (UTC) 31-May-2011
Time (UTC) 18:59

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Platform Not Applicable

X86_747c31208e092fb1535fe37158
4b1432_31bf3856ad364e35_6.1.760
File name
0.20975_none_cca9167336313052.m
anifest
File version Not Applicable
File size 713
Date (UTC) 31-May-2011
Time (UTC) 18:59
Platform Not Applicable

X86_microsoft-windows-
i..aticcontentbinaries_31bf3856ad36
File name
4e35_6.1.7600.20975_none_7682b45
693f74b35.manifest
File version Not Applicable
File size 3,311
Date (UTC) 28-May-2011
Time (UTC) 05:13
Platform Not Applicable

X86_microsoft-windows-
i..aticcontentbinaries_31bf3856ad36
File name
4e35_6.1.7601.21735_none_7894510
c90fd475d.manifest
File version Not Applicable
File size 3,311
Date (UTC) 28-May-2011
Time (UTC) 06:27
Platform Not Applicable

Additional files for all supported x64-based versions of Windows 7 and of Windows
Server 2008 R2

Amd64_72be0542b75202ba927d85
573da2e852_31bf3856ad364e35_6.1
File name
.7600.20975_none_533b87653b17d
d01.manifest
File version Not Applicable
File size 1,076
Date (UTC) 31-May-2011
Time (UTC) 18:59
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Platform Not Applicable

Amd64_7e216c05f8db4c816164485f
1361ea9c_31bf3856ad364e35_6.1.76
File name
01.21735_none_9422c16919a3a680.
manifest
File version Not Applicable
File size 1,076
Date (UTC) 31-May-2011
Time (UTC) 18:59
Platform Not Applicable

Amd64_microsoft-windows-
i..aticcontentbinaries_31bf3856ad36
File name
4e35_6.1.7600.20975_none_d2a14fd
a4c54bc6b.manifest
File version Not Applicable
File size 3,317
Date (UTC) 28-May-2011
Time (UTC) 06:11
Platform Not Applicable

Amd64_microsoft-windows-
i..aticcontentbinaries_31bf3856ad36
File name
4e35_6.1.7601.21735_none_d4b2ec9
0495ab893.manifest
File version Not Applicable
File size 3,317
Date (UTC) 28-May-2011
Time (UTC) 07:08
Platform Not Applicable

File name Update.mum

File version Not Applicable
File size 3,120
Date (UTC) 31-May-2011
Time (UTC) 18:59
Platform Not Applicable

Wow64_microsoft-windows-
i..aticcontentbinaries_31bf3856ad36
File name
4e35_6.1.7600.20975_none_dcf5fa2c
80b57e66.manifest

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File version Not Applicable

File size 2,992
Date (UTC) 28-May-2011
Time (UTC) 04:57
Platform Not Applicable

Wow64_microsoft-windows-
i..aticcontentbinaries_31bf3856ad36
File name
4e35_6.1.7601.21735_none_df0796e
27dbb7a8e.manifest
File version Not Applicable
File size 2,992
Date (UTC) 28-May-2011
Time (UTC) 06:12
Platform Not Applicable

Additional files for all supported IA-64–based versions of Windows Server 2008 R2

Ia64_7eeab49eb3cfa504e4fabc3ced
786ef8_31bf3856ad364e35_6.1.7601
File name
.21735_none_aa547ad83786fa54.ma
nifest
File version Not Applicable
File size 1,074
Date (UTC) 31-May-2011
Time (UTC) 18:59
Platform Not Applicable

Ia64_a8040d39da5602ae0f8ced6054
284cd7_31bf3856ad364e35_6.1.760
File name
0.20975_none_ab09b85474e48880.
manifest
File version Not Applicable
File size 1,074
Date (UTC) 31-May-2011
Time (UTC) 18:59
Platform Not Applicable

File name Ia64_microsoft-windows-

i..aticcontentbinaries_31bf3856ad36

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4e35_6.1.7600.20975_none_7684584
c93f55431.manifest
File version Not Applicable
File size 3,314
Date (UTC) 28-May-2011
Time (UTC) 06:06
Platform Not Applicable

Ia64_microsoft-windows-
i..aticcontentbinaries_31bf3856ad36
File name
4e35_6.1.7601.21735_none_7895f50
290fb5059.manifest
File version Not Applicable
File size 3,314
Date (UTC) 28-May-2011
Time (UTC) 07:02
Platform Not Applicable

File name Update.mum

File version Not Applicable
File size 2,347
Date (UTC) 31-May-2011
Time (UTC) 18:59
Platform Not Applicable

Wow64_microsoft-windows-
i..aticcontentbinaries_31bf3856ad36
File name
4e35_6.1.7600.20975_none_dcf5fa2c
80b57e66.manifest
File version Not Applicable
File size 2,992
Date (UTC) 28-May-2011
Time (UTC) 04:57
Platform Not Applicable

Wow64_microsoft-windows-
i..aticcontentbinaries_31bf3856ad36
File name
4e35_6.1.7601.21735_none_df0796e
27dbb7a8e.manifest
File version Not Applicable
File size 2,992
Date (UTC) 28-May-2011
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Time (UTC) 06:12

Platform Not Applicable

Last Updated: 21 Sep 2018

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