KOMPETENSI

PERAWAT MANAJER
KOMPETENSI LOWER MIDDLE TOP
PROFESSIONAL PRACTICE, ETHIC, LEGAL, CULTURE SENSITIVE
1. Integrating the Indonesian Nurses ethical codes (PPNI, 2010) and high professional values v v V
in the daily work activities.
2. Ensure that all staff nurses perform the clinical practice in accordance with the principles of v v V
ethics; protect the autonomy, dignity, and rights of clients.
3. Maintaining therapeutic and professional relationships between nurse and client in the v
ward.
4. Able to manage the practitioner nurses in preserving the ethic code of nursing. v v
5. Able to improve the performance of his/her ward. v
6. Understand the government regulations about healthcare, healthcare professionals v v V
practice.
7. Create an effective work environment which recognize and values differences. v v V
8. Demonstrate knowledge on hospital procedure including: service procedure, nursing care, v v V
human resource management, facility and nursing equipment.
9. Analyze and recommend corrections on illegal practice, incompeten, or practices with not v V
accordance to the standard.
10. Maintain quality service and nursing care based on standard and nursing code of ethic. v v V
11. High integrity/dedication to the organization and profession. v v V
12. Healthcare policy knowledge. v v V
13. Understand the Ministry of Health Decree No. 148/2010 about Implementation of nursing v v V
practice permit.
14. Nationalism and high loyalty to the hospital and organization. v v V
15. Understanding of law, policy, economic condition and social factors that influence v v V
healthcare planning.
16. Able to solve management problem ethically. v V
17. Develop and facilitate nursing research on ethical issues in the nursing care. v V
18. Building trust with medical staff in the role of patient care advocate, quality service, and v v V
profession.
NURSING CARE AND MANAGEMENT
19. Mastering on the basics and advance level of nursing care. v
20. Mastering on the cases (diseases) in the ward. v
21. Mastering on the nursing care in the ward which is under his/her responsibility. v
22. Able to be a consultant for the team leader/PN. v v
23. Facilitate the appropriate information system to the patient about risk, and result v v
24. Design an integrated nursing care delivery model which includes all the nursing process. v
25. Identify nursing care readiness. v
26. Able to make innovation in the nursing care. v
27. Able to be responsible for the nursing service. v
PLANNING
28. Able to make planning on equipment utilization in his/her ward. v
29. Able to make planning on nursing staffs needs by the ward. v
30. Demonstrate understanding on hospital's goal. v v V

31. Motivate and influencing people to actively participate in arranging long term planning. v v
32. Demonstrate futuristic vision based on the hospital's vision. Innovative in making V
development planning.
33. Create nursing vision. V
34. Assess the internal and external environment to identify organization’s strength, weakness, V
opportunity and threat in strategic planning.
35. Create objectives of a program. V
36. Analyze staffing budget. v V
37. Able to make an efficient planning v V
ORGANIZING
38. Create work environment which facilitate team to be able to work according to standard. v v V
39. Design an ergonomic work environment to prevent injury. v v V
40. Able to give tasks to staff based on their capability. v v V
41. Demonstrate understanding on all the procedures in the hospital. v v V
42. Doing review on rules, procedures periodically according to unit's need. V
43. Develop rules and procedures suitable to the unit's operational target. v
44. Develop risk management and supervise the implementation mechanism. v V
45. Design an ergonomic work environment to prevent injury. V v V
DIRECTING
46. Build a commitment together with all the staffs that will always do the best nursing practice V v
and professional in order to reach vision and mission of the hospital.
47. Able to do effective communication in performing tasks. V
48. Able to build teamwork and do collaboration with other health professionals, installation, V
patients, and families.
49. Able to disseminate the hospitals policy to the staffs. v V
50. Able to do delegation. V v V
51. Able to motivate staffs. V
52. Communicate and Clarify organization's value and goal to the employee. V
53. Able to do effective communication from the upper level to the lower level and vice versa. V V V
54. Motivate staffs to improve their performance. V V V
55. Able to communicate the hospitals procedure to the staffs. V
56. Create a good collaboration with other installation. V V
57. Motivate staffs to do value clarification through active listening and giving feed back. V V V
58. Able to do effective communication to deliver information both from inside and outside V V V
hospital.
59. Good coordination in doing tasks. V V V
60. Able to give guidance to the new nurses in doing her/his tasks. V
61. Able to manage human resource in the ward. V
62. Develop an equitable scheduling policy, balancing the staffs formation based on V
competencies and communicate it to all staffs.
63. Giving any kind of reward to the staffs with good achievement/well performed. V
64. Allocate nursing staffs based on patients’ level of dependence. V
65. Facilitate career staffs’ development who are under his/her responsibility. V V V
66. Good coordination. V V V
67. Communicate organization's goal to staffs. V V
68. Disseminate all programs that will be implemented. V V V
69. Communicate and clarify the organization's goals and values. V V V
70. Able to use the informal organization to reach organization's goal. V
71. Able to do coordination with other profession. V V V
72. Able to do effective communication to deliver information both from inside and outside V V V
hospital.
73. Able to do division of tasks V V V
74. Develop partnership in nursing. V V V
75. Building trust to the other health professionals as a nursing care advocate, service quality V V V
and profession.
76. Able to advocate in accordance to his/her authority and responsibility. V V V
STAFFING
77. Develop and determine recruitment system. V
78. Able to manage staff development program and carrier plan development. V V
79. Give response to staffing issues. V V
80. Able to manage human resource in the hospital effectively and efficiently. V
81. Facilitate staff in doing task to reach organization's goal. V V V
82. Reward appropriate behavior and good achievement. V V
83. Able to utilize many ways to motivate staffs. V V V
CONTROLLING
84. Able to become a controller. V V V
85. Utilizing achievement of Quality control programs as a performance indicator for employee, V V
rewarding, training, and staff's discipline mentoring.
86. Manage performance through rewarding, setting up, cancelling, and discipline action. V
MONITORING AND EVALUATION
87. Able to do performance evaluation objectively. V V V
88. Utilize monitoring as one method to evaluate goals. V V V
89. Access appropriate resources to get data in quality control. V
90. Manage and analyze monitoring data and set a follow up planning. V V
91. Active in quality control. V V V
92. Able to do supervision. V V V
93. Able to do monitoring and evaluation based on program. V V V
94. Able to do monitoring. V V V
95. Able to do supervision. V V V
96. Utilizing controlling process and evaluation for improving and maintaining quality and V V
productivity.
97. Critically analyze organization's problem. V
98. Evaluate and interpret customer satisfaction survey and quality service as well as create V V
the follow up.
99. Able to do service evaluation. V V V
100. Able to do program evaluation. V V V
LEADERSHIP
101. Able to lead. √ √ √
102. Able to be a role model as a manager in a ward. √
103. High awareness to the hospital environment, patients and colleague. √ √ √
104. Act as a role model to the staffs, accept responsibility in the nursing care. √
105. Able to be a role model as a nurse, good attitude and behavior. √ √ √
106. Able to manage conflict in the ward. √
107. Be a role model in nursing care service and establish hospital's rule. √ √
108. Able to make an appropriate decision. √ √
109. Able to give alternative solution for problem as well as its pros and cons. √ √
110. Serve as a professional role model and mentor for the future nursing leader. √ √
111. Able to become a role model. √ √ √
 112. Able to make an appropriate decision. √ √ √
113. Able to give alternative solution for problems. √ √ √
114. Act as a change agent. √ √ √
115. Convincing physical appearance. √ √ √
116. Broaden knowledge and wide insight. √ √ √
117. Able to utilize research results on nursing management. √
PROFESSIONAL, PERSONAL, AND QUALITY DEVELOPMENT
118. Able to speak foreign language, at least English. √
119. Always keep update on knowledge which supports work. √ √ √
120. Computer literate. √ √ √
121. Motivated to conduct research. √
122. Demonstrate the value of lifelong learning and improving ability to improve and √ √ √
develop globally competitive nursing care service.
123. High motivation to do research. √ √
NURSING EDUCATION
124. Able to be a good mentor. √ √ √
125. Willing to guide nursing students. √ √
126. Be patient and sincerely in guiding nursing students. √
127. Create a conducive environment for students preceptor ship program. √
128. Motivated either party to participate in the nursing students' preceptorship program. √
129. Able to motivate either parties in the nursing students’ internship program. √ √
SOFT SKILLS
130. Good emotional intelligence √ √ √
131. Have a spirit √ √ √
132. Discipline √ √ √
133. Honest and responsible √ √ √
134. Discipline √ √ √
135. Value feedback √ √ √
136. Become good listener √ √ √
137. Innovative √ √ √
138. Never give up. √ √ √
139. Able to convince people for nursing care service purposes √ √