Brooke A.

Stevens
basteve4@asu.edu

SUMMARY:

Self-motivated, team player, excellent communication skills, able to comprehend and implement new systems,
able adapt to any changes and multi-task, able to work in any fast-paced environments, experience in the food
industry and retail industry. I possess experience in the customer service field with a firm commitment to
providing high quality service. I feel my skills are transferable to many industries.

 Direct customer service sales experience in the food service industry.

 Ticket sales for college sporting events.
 Able to meet deadlines.
 Food preparation.
 Heavy lifting.
 Maintenance.
 Managing one’s own time.
 Organizational skills.
 Attention to detail given in restocking supplies and individualized areas.
 Mentoring new co-workers.
 Unloading & putting away retail items.
 Setting up new displays for retail items.
 Helping clear back stock room.
 Unloading parcels from trailers in distribution center.
 Loading parcels into trailers for nationwide distribution.
 Prepping and making subs
 Cashier experience
 Runs/Process both lottery sales and winnings
 Dishwashing.
 Restroom maintenance.
 Cataloging books/reference materials in digital library.
 Giving tours.
 Booth Sitting/Educating public about State Museum/Pennsylvania Historical & Museum Commission
and its Pennsylvania Dugout Canoe Project.
 Helped at Archaeological Dig at Fort Hunter Park & Mansion - Harrisburg, PA

EXPERIENCE:

Turkey Hill Minit Market – E.G. America, Harrisburg, PA 06/2015-Present

Clerk
 Run Cashier
 Lobby-Restroom Maintenance
 Stocks supplies
 Food/Beverage Prep
 Customer Service
 Puts away truck orders
 Dishwasher
 Trash Removal
 Process Money Orders/Lottery
 IDs for Cigarette Sales
Subway - Harrisburg, PA 05/2018-10/2018
Sub Maker
 Prep veggies and meats for subs
 Bake Cookies
 Make Subs
 Run Cashier
 Dishwasher

UPS - Harrisburg, PA 01/2015-05/2015

Package Handler
 Loading parcels into trailers for nationwide distribution
 Unloading parcels from trailers in distribution center
 Sort and distribute parcels into specific trailers

5 Below - Harrisburg, PA 11/2014-1/2015

Overnight Freight Crew
 Unloading retail products upon delivery
 Setting up displays for retail items
 Pricing & stocking retail items
 Cleaning out back stock area
 Maintenance

H. James Rippon Enterprises - McDonalds - Harrisburg, PA 06/2007-10/2014

Crew
Independently-Owned Franchise - Fast-Food Restaurant.
 Direct customer service, front of house and drive-thru - processed customers orders
 Operated cash register
 Food Preparation (i.e. salads, desserts, or sandwiches)
 French-fry Dropper
 Toaster Operator
 Drive-Thru Presenter
 Attention to detail given in restocking supplies and individualized areas
 Dishwasher
 Lobby maintenance

Romano’s Macaroni Grill - MAC Acquisitions, L.L.C, - Harrisburg, PA 05/2013-12/2013

Server Support
Company is a leading destination for Italian dining with over 220 restaurants
 Cleaning off and prepping tables for customers
 Restocking supplies for both fellow server support and waiters/waitress
 Rolled silverware for following days use
 Restroom maintenance

Eastern University’s Fitness Center 08/2009-05/2012

Fitness Center Monitor
Where both staff and students of Eastern University come and workout 24/7 or for use by the Universities
various sport programs.
 Kept records on maintenance and repairs needed of gym equipment and fitness center
 Monitored Student Identification
  Safety Checks
 Answer questions about facility during prospective student tours
 Maintain ticket booths for various sporting events on campus
 Assist Eastern Athletics Department with any sports program when needed

Education:
Arizona State University
P.O Box 870112 Tempe, AZ 85287-0112 08/2017 - Present
Cumulative G.P.A.-3.55

Eastern University 09/2009 - 05/2012

1300 Eagle Road, St. David’s, PA 19087-3696 1-800-452-0996

Central Dauphin High School 08/2005 – 06/2009

437 Piketown Road, Harrisburg, PA 17112
High School Diploma

Volunteer Experience:
 Cross Roads Missions - New Orleans, 2010
 Cancer Recovery Foundation of America
 People to People
 Central Dauphins 4 Diamonds
 Caring Cupboard - Palmyra, PA
 Docent-State Museum - Harrisburg, PA
 Intern-PA National Fire Museum - Harrisburg, PA
 Volunteer for the Archaeology Department for The State Museum of Pennsylvania - Kipona Riverfest
2019 - Harrisburg, PA
 Volunteer for the Archeological Dig - Fort Hunter Mansion & Park - Harrisburg, PA

REFERENCES: Available upon request.