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  • Q4 Himanshu

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    Himanshu Sharma
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    The customer wrote to complain about taking his car to the service center over a week ago for repairs but has received no status updates. He is dissatisfied with the long distance to the nearest service center, high cost of servicing, and length of time for repairs. The customer recommends increasing the number of service centers and improving maintenance, cost, and turnaround time to better satisfy customers.

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    The customer wrote to complain about taking his car to the service center over a week ago for repairs but has received no status updates. He is dissatisfied with the long distance to the nearest service center, high cost of servicing, and length of time for repairs. The customer recommends increasing the number of service centers and improving maintenance, cost, and turnaround time to better satisfy customers.

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    © All Rights Reserved
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    5 views1 page

    Q4 Himanshu

    Uploaded by

    Himanshu Sharma
    The customer wrote to complain about taking his car to the service center over a week ago for repairs but has received no status updates. He is dissatisfied with the long distance to the nearest service center, high cost of servicing, and length of time for repairs. The customer recommends increasing the number of service centers and improving maintenance, cost, and turnaround time to better satisfy customers.

    Copyright:

    © All Rights Reserved
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    of 1

    Mr.

    Ahmed,

    I am writing to tell you about my car which I purchased 2 months ago and I had to visit the service
    centre with it. There are very few service centres in my city, the nearest one is 30 KM far from my
    home. My car is in your service centre for more than a week and there is no status update. Also, a lot
    of complaints are left with pending problems. You should work on the maintenance, cost of servicing
    and the time for delivery as they are not satisfactory. You need to increase the number of service
    centres for better customer satisfaction.

    I look forward for speedy response towards the matter.

    Regards,
    Chopra

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