1.
The decisional roles involve using information to make decisions to solve
2. The upside-down pyramid (p. 17)
3. 4 Functions of Management (p. 18 -21)
4. Globalization
5. Glass ceiling effect
6. Loose culture
7. Vision
8. A mission statement, or simply
a mission
9. If you waste too much resources of
problems or address opportunities.
- ‘fits well with the changing mindset of
managerial work today. Notice that the
operating and front-line workers are at the
top of the upside-down pyramid, just
below the customers and clients they
serve. Th ey are supported in their work
efforts by managers below them. These
managers aren’t just order-givers; they are
there to mobilize and deliver the support
others need to do their jobs best and serve
customer needs.’
Planning, Organizing, Leading, Controlling
- Definition: Globalization is the worldwide
interdependence of resource fl ows,
product markets, and business
competition.
- Countries and people are not just
interconnected through the news, in
travel, and lifestyles; they are
interconnected in labor markets and
employment patterns, and in financial and
business dealings.
- Definition: The glass ceiling effect is an
invisible barrier limiting career
advancement ofwomen and minorities.
- ‘Prevents women and minorities from
rising above a certain level of
organizational responsibility’
- ‘In a loose culture, such as ones found in
Australia, Brazil, or Hungary, social norms
are mixed and less clear cut.’
- Expresses what a firm hope to become in
future
is a public declaration that schools or other
educational organizations use to describe their
founding purpose and major organizational
commitments—i.e., what they do and why they
do it.
Efficient
 corporation to accomplish goals, your
performance is considered not…
10. Common job titles such as Chief Executive
Officer, Chief Operating Officer… in typical
business are classified as…
11. The classical approaches
12. Administrative Principle identifies five
“rules” or “duties”:
13. ?
14. Honda conducts commercial transactions
of goods across national boundaries is
defined as an…
15.
Top managers
‘Common job titles just below the board level are
chief executive offi cer (CEO), chief operating offi
cer (COO), chief fi nancial offi cer (CFO), chief
information offi cer (CIO), chief diversity offi cer
(CDO), president, and vice president. These top
managers constitute an executive team that
reports to the board and is responsible for the
performance of an organization as a whole or for
one of its larger parts.’
… share a common assumption: People at work
rationally consider opportunities made available to
them and do whatever is necessary to achieve the
greatest personal and monetary gain.
Foresight, Organization, Command, Coordination,
Control, which are foundations of 4 functions of
management
A characteristic of Bureaucracy is displayed when
every member has to follow
Clear hierarchy of authority: Authority and
responsibility are well defi ned for
each position, and each position reports to a
higher-level one.
International business