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ABSTRACT
Enterprise Resource Planning System (ERP), Just in Time System

(JIT), To Achieving Competitive Priorities: An Applied Study in
the Pharmaceutical Industry - Amman
Prepared by: Kholood W. Albardini
Supervised by: Prof. Mohamad Al- Naimi
The main purpose of the study is to explore the effect of applying of enterprise
resource planning system (ERP) (Human Resource Management; Customer
Relationship Management; Management of Financial Resources; Supply Chain
Management; and Manufacturing Resource Planning) and Just-in-time system
JIT to achieving Competitive Priorities (Cost; Quality; Time; Flexibility;
Creativity) in the pharmaceutical industry in Amman (Jordan).
The researcher adopted the descriptive analytical method to obtain information

related to the study, also used the hand delivered survey to obtain data from
major sources by relying on a questionnaire that designed for the study’s
purposes.
To answer the study questions and test hypotheses, the researcher used the
multiple regression analysis and a number of statistical methods that were
mentioned in detail in the body of the study. The study has been verified the
‫ن‬
validity and reliability of the study and confirmed the internal consistency of all
scales that approved in the study.
The studies found a number of results were the most important:
1. The presence of statistically significant effect of applies enterprise resource

planning system (ERP) to achieving competitive priorities at the level of
significance (α≤ 0.05).
Has been eliminated component management of financial resources that do not
laboratories importance in linear regression model.
2. The presence of statistically significant effect of applies the Just in Ttime
system JIT to achieving competitive priorities at the level of significance
(α≤ 0.05).
3. The presence of statistically significant effect of applies enterprise resource
planning system (ERP) and Just in Time system JIT to achieving competitive
priorities at the level of significance (α≤ 0.05).
4. There is the role of mediator for the Just in time system JIT with enterprise
resource planning system (ERP) to achieving competitive priorities.
The study recommended the need to guide companies to use ERP and the JIT
effectively to reach the highest level of quality. Creativity, flexibility and
competition in the market, and work to reduce costs and time to the lower levels.
1
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1. Galani et..al, 2010 f Kraemmergaard and Rose , 2002 fDery et ..al, 2005.
2. Agrawal, 2010, f Alipour, 2010 f Anderson, 2005.
3. Krajwaski & Ritzmanm, 2007 fAskar & Mortagy, 2007 fSlack, 2004.
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88
$ ! ) <? )* ^ 5( 2008 2 ; & b R .16
.& & !
18 )+ )+ " P + ^ " 2005 R; <L .17
.T " )* @ 3 4 *
Q "6 + ^ – )* 5( 0( /

" 2004 ! + .18
.& & ! 0 * \ ? $)
? * + N "5 T / ! @ #^ 5

" 2007 ! + .19
.& & !
.\ ? $) / 53 ,&?

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89
:3,! D
1. Adeyemi, S. L., 2010, "Just- in- Time Production Systems (JITPS) in Developing
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92
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Enterprise Resource Planning (ERP)

•
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ت‬A ‫ة‬%* B ‫اء ا‬D.‫ أ‬F" ‫د‬%! GH " ;I0A ‫"ت‬:! ‫ ا‬G J"‫'ا‬A K
B ;"I) ‫ه م‬
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ت‬3: ‫ن‬D>" K‫ ا م أ‬F* '3! M
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Just In Time (JIT) •
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A -9
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.'R !‫ ا‬#S‫ ه‬F
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آ‬.W‫
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A.W‫; ا‬X‫ا‬%A
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YB‫ أوا‬ %4" YB‫أوا‬
‫ة‬%0A ‫ة‬%0A
$ 5( •
#0Y C7 18W ‫ ا‬#‫ &رآ‬#*07 ‫دة‬$‫ ز‬C7 ERP ‫ م‬:‫ه‬+$
.1
‫ارات‬%5‫ا‬
FZZ*0 ‫ف‬%;ZZ3 #‫آ‬%ZZ&‫ ا‬,0ZZ+$ ‫م‬ZZ %7ZZ3 ERP ‫م‬ZZ ,0ZZ+$
.2
@7 18W ‫ وا‬1*;‫ى ر[ ا‬+
:@]%5‫ و‬1*;‫وى ا‬9^ #>; $%+ C7 ERP ‫ م‬:‫ه‬+$ .3
‫م‬Z LZ'3 ‫ء‬,Z'‫< ا‬Z'. ‫زم‬/‫ ا‬G$‫ر‬,‫ ا‬%73 *;‫دارة ا‬I‫م ا‬5
ERP
.4
C'*$ 3 #‫آ‬%&‫ ا‬C7 #*;‫ى ا‬5‫ ا‬F*0 ERP ‫ م‬,0+$
.5
G*‫إ]?ت ا‬
#ZZ,5 ‫ ا‬ZZ$‫ا‬4 ‫ وا‬GZZ‫وا‬%‫ ا‬1ZZ+) FZZ‫ إ‬ERP ‫م‬ZZ LZZ' ‫أدى‬
.6
18W *
‫ة‬%0A ‫ة‬%0A
&@ ? R! 5( •
‫‪96‬‬
‫‪5‬م ا&‪%‬آ‪ ? <$,;3 #‬ا; *ت ا>ر‪/ #$‬ءم '‪ L‬م‬

‫‪.1‬‬
‫‪ L5)$ 3 ERP‬ر[ ا‪1234‬‬
‫‪ ,0+$‬م ‪ F*0 ERP‬أ ‪ #‬ا; *ت ا>ر‪#$‬‬ ‫‪.2‬‬
‫‪ ,0+$‬م ‪? L5) F*0 ERP‬دة أ‪34* F*0‬ن‬ ‫‪.3‬‬
‫‪+$‬ه‪ :‬م ‪ L5) C7 ERP‬ر[ ا‪/` 1 1234‬ل ?‪Z‬دة `‪,Z‬ت‬
‫‪.4‬‬
‫ ‪ ,;3‬ا'‬
‫‪ :0,$‬م ‪* 0 ? ERP‬ت ا&‪%‬آ‪ <'. #‬و‪ ,;3‬إ م ‪ #* 0‬ا'‬ ‫‪.5‬‬
‫‪ ,0+$‬م ‪ C7 ERP‬ا‪Y‬ل إ‪5 G( %;( F‬ر‪1+7 3 #‬‬ ‫‪.6‬‬
‫‪ZZ+$‬ه‪ZZ :‬م ‪ CZZ7 ERP‬و‪ZZY‬ل ا >‪ZZ‬ت إ‪ FZZ‬ا‪ CZZ7 12ZZ34‬ا‪BZZ.‬‬
‫‪.7‬‬
‫ا (‪ #* 0 1+)" G‬ا&)‪34* 1‬ن"‬
‫‪%A‬ا‪ ;X‬ا‪A.W‬‬
‫ أوا‪YB‬‬ ‫أوا‪YB‬‬ ‫ا(&'ة‬ ‫ت‬
‫ أوا‪YB‬‬ ‫"‪%4‬‬ ‫أوا‪YB‬‬
‫‪%0A‬ة‬ ‫‪%0A‬ة‬
‫(‪ 5‬‬ ‫•‬
‫‪ ,0+$‬م ‪ F*0 ERP‬إدارة أ‪Y‬ل ا&‪%‬آ‪ <9&3 #‬أ‪<b7‬‬ ‫‪.1‬‬
‫‪ ,0+$‬م ‪ F*0 ERP‬إ‪,0‬اد از‪ #‬ا&‪%‬آ‪ <9&3 #‬أ‪<b7‬‬ ‫‪.2‬‬
‫‪cZZ$‬دي '‪ZZ LZZ‬م ‪ ERP‬إ‪ :ZZ FZZ‬ا‪,ZZ‬ورة ا )(‪/ZZ` 1ZZ #'ZZ‬ل‬
‫‪.3‬‬
‫إ(‪,‬ام ا‪ :‬ا )('‪ #‬وا‪(6‬ذ ا;م ‪ #5$%3‬آ‪c8‬‬
‫‪+$‬ه‪ :‬م ‪ #* 0 1+) C7 ERP‬ا ‪ C7 <$‬ا&‪%‬آ‪#‬‬ ‫‪.4‬‬
‫‪c$‬دي '‪ L‬م ‪ ERP‬إ‪8 F‬دي ا‪58‬ت ا‪ #b28‬ا '^‪%‬ة ‪%Ze /‬‬
‫‪.5‬‬
‫ا '^‪%‬ة‬
‫‪ZZ+$‬ه‪ZZ LZZ'' :‬م ‪ %7ZZ CZZ7 ERP‬ا‪;7,ZZ‬ت ا*‪/‬ز‪ZZ ? #ZZ'* #ZZ‬‬
‫‪.6‬‬
‫ا*'ت ‪ C7‬ا‪ B.‬ا (‪G‬‬
‫‪%A‬ا‪ ;X‬ا‪A.W‬‬
‫ أوا‪YB‬‬ ‫"‪%4‬‬ ‫أوا‪YB‬‬
‫‪%0A‬ة‬ ‫‪%0A‬ة‬
‫(‪ )) 5‬‬ ‫•‬
‫‪c$‬دي م ‪ ERP‬إ‪ F‬إ‪%3‬ام ‪50‬د ‪ #*$f‬ا‪ ,6‬ا ‪Z‬رد‪%7Z 1$‬‬
‫‪.1‬‬
‫ا اد ا‪6‬و‪%&* #‬آ‪ C7 #‬ا‪ B.‬ا (‪G‬‬
‫‪,@$‬ف م ‪ ERP‬إ‪ F‬د‪ :0‬ا‪gg‬ت ا رة ا رد‪1$‬‬ ‫‪.2‬‬
‫‪ L5)$‬م ‪ ERP‬ا‪ 1$4‬واز‪ $‬ا دي ا‪Eُ9‬ء‬ ‫‪.3‬‬
‫‪ZZ LZZ5)$‬م ‪ ERP‬ر‪ZZ& ZZ3‬ط ا; *‪ZZ‬ت ‪ #ZZ&=3‬ا‪ZZ.I‬ء وا&‪%ZZ‬اء‬
‫‪.4‬‬
‫وإدارة ا اد وا رد‪1$‬‬
‫‪ %7$‬م ‪ ERP‬ا‪6‬دوات ا‪/‬ز‪ L* #‬إدارة ‪ LfZ #Z;7‬ا&‪Z‬ط‬
‫‪.5‬‬
‫ا‪6‬ر‪" #;3‬ا‪.g‬ء‪ ،‬ا&‪%‬اء‪ ،‬إدارة ا ارد‪ ،‬وا رد‪"1$‬‬
97
‫;ل‬7 <9&3 ‫ون‬4 ‫د وا‬%>‫ *ت ا‬0 : C7 ERP ‫ م‬:‫ه‬+$ .6
‫ة‬%0A ‫ة‬%0A
\ "
•
Z ‫ءم‬/Z ‫ج‬ZI‫ت ا‬Z* 0 C7 ‫ات‬%k‫ ا‬1 #0 > ‫اء‬%?j3 ‫م‬5‫ا‬
.1
ERP ‫ م‬L'
ERP ‫ام م‬,(‫ إ‬,;3 ‫ ا; *ت‬1 ,$,;‫ ا‬: ‫دة‬0‫ إ‬F*0 < ;‫ا‬
.2
‫اف‬,‫ه‬6‫ ا‬L5)
<b7‫< أ‬9&3 ‫ون‬4 ‫ إدارة ا‬F*0 ERP ‫ م‬L' ,0+$ .3
‫ة‬%^' ‫< ا‬k&‫ ا‬E9 l83 ERP ‫م م‬5$ .4
‫ء‬8‫< آ‬9&3 ‫ة‬%^' ‫ ا‬%e <k&‫ ا‬E9 $‫ز‬3 ERP ‫م م‬5$ .5
Z GZ($ Z 3 ‫اء‬%Z&‫ج وا‬I‫ ا‬%‫ إدارة اوا‬F*0 ERP ‫; < م‬$
.6
G*‫ت ا‬g,;
‫ة‬%0A ‫ة‬%0A
JIT ^ •
‫دة‬,Z; ‫ @رات ا‬3 :‫ه‬,$‫و‬4 ‫ف‬,@3 1*;‫ ا‬G$‫ر‬,3 #‫آ‬%&‫م إدارة ا‬5
.1
JIT ‫د‬,) ‫ ا‬B.‫ ا‬C7 ‫ج‬I‫م ا‬3 #5*; ‫وا‬
‫م‬Z #8Z+*7 Z GZ($ Z 3 @$,Z C*`‫ا‬,Z‫م ا‬Z‫< ا‬$,Z;3 #‫آ‬%Z&‫م ا‬5
.2
JIT ‫د‬,) ‫ ا‬B.‫ ا‬C7 ‫ج‬I‫ا‬
#ZZ;3 #ZZ9‫ إ‬CZZ7 :‫ه‬Z+$ JIT ‫د‬,ZZ) ‫ ا‬BZZ.‫ ا‬CZ7 ‫ج‬ZZI‫م ا‬ZZ LZ'
.3
#9 ‫ ا‬E9‫< ا‬.=3 @))‫`ء و‬6‫ا‬
FZZ*0 ,0ZZ+$ #‫آ‬%ZZ&‫ ا‬CZZ7 JIT ‫د‬,ZZ) ‫ ا‬BZZ.‫ ا‬CZZ7 ‫ج‬ZZI‫م ا‬ZZ LZZ'
.4
‫ج‬I‫ ا‬E9 l8
‫ت‬fZ&‫ ا‬Z ? #Z‫ إزا‬CZ7 JIT ‫د‬,Z) ‫ ا‬BZ.‫ ا‬CZ7 ‫ج‬ZI‫م ا‬Z F;+$
.5
#$‫ور‬%[ %e ‫ت‬58‫ة و‬%^' %e E93 #‫آ‬%&‫ ا‬L‫ه‬% C‫ا‬
، ‫ًا‬%8Y = ‫ ?;< ا;ب‬F‫ إ‬JIT ‫د‬,) ‫ ا‬B.‫ ا‬C7 ‫ج‬I‫ف م ا‬,@$
.6
#0 ‫ج ذو ?دة‬I‫=ن ا‬3 ,‫آ‬c$
<Z]‫ا‬% ‫ءة ا‬Z8‫دة آ‬Z$‫ ز‬FZ*0 JIT ‫د‬,Z) ‫ ا‬BZ.‫ ا‬CZ7 ‫ج‬I‫ م ا‬,0+$
.7
‫ءة ?دة ا >ت‬8‫دة آ‬$‫ وز‬#?I‫ا‬
1ZZ3 <ZZ ;‫ ا‬LZZ+ FZZ*0 JIT ‫د‬,ZZ) ‫ ا‬BZZ.‫ ا‬CZZ7 ‫ج‬ZZI‫م ا‬ZZ ,0ZZ+$
‫ت‬ZZ> ‫س ا‬,ZZ9 GZZ> FZZ‫دي إ‬cZZ$ ‫ي‬oZZ‫< ا‬9ZZ&3 #ZZ?I‫< ا‬ZZ]‫ا‬% ‫ا‬ .8
E‫ ا‬G+ l8 C3‫و‬
‫ء‬8$I‫ ا‬1 #‫آ‬%&‫ ا‬C7 JIT ‫د‬,) ‫ ا‬B.‫ ا‬C7 ‫ج‬I‫ م ا‬L' ,0+$
,ZZ0 ‫ ا‬CZZ7 #ZZ3* ‫ ا‬#ZZ0‫ وا‬#ZZ 9‫ ا‬GZZ+] 12ZZ34‫ ا‬#ZZ'*f :*ZZ+ CZZ7 .9
H*0 L8 ‫ا‬
ZZ <ZZ‫ ر آ‬RZZ(‫ام وإ‬,ZZ(‫ إ‬CZZ7 #ZZ3* ‫ ا‬#ZZ‫و‬% ‫ ا‬#‫آ‬%ZZ&‫ إدارة ا‬pZZ* .10
‫‪98‬‬
‫‪c$‬دي إ‪ l8 F‬ا‪ B.‬ا‪/‬زم *; *‪ #‬ا‪ #?I‬و‪ <*5‬دورة ا ج‬
‫‪%A‬ا‪ ;X‬ا‪A.W‬‬
‫ أوا‪YB‬‬ ‫"‪%4‬‬ ‫أوا‪YB‬‬
‫‪%0A‬ة‬ ‫‪%0A‬ة‬
‫• ‬
‫;'‪%‬ا‪ EZZZ9‬ا‪ #0ZZZ‬ا '^‪%ZZZ‬ة و‪ %ZZZe‬ا '^‪%ZZZ‬ة ‪,ZZZ‬ى‬
‫‪.1‬‬
‫ا&‪%‬آ‪5 #b8 #‬ر‪1+7 3 #‬‬
‫; ‪ ,‬ا&‪%‬آ‪ #‬إ(‪%‬ا>‪ l8 #‬ا‪ #8*9‬آ* أ‪19‬‬ ‫‪.2‬‬
‫'‪ F‬ا&‪%‬آ‪ #‬إ(‪%‬ا>‪ #‬وا[)‪ #‬و‪>3 #5q‬دة‬ ‫‪.3‬‬
‫‪, ,?$‬ى ا&‪%‬آ‪%+3 r :+. #‬ة ‪ F*0‬ا>دة‬ ‫‪.4‬‬
‫;'‪g,ZZZ; %ZZZ‬ت ا ;‪) GZZZ‬ا*‪ CZZZ7 (EZZZ‬ا&‪%ZZZ‬آ‪,ZZZ] CZZZ7 #‬وده‬
‫‪.5‬‬
‫ا ‪#b8‬‬
‫‪ G>ZZ+‬ا&‪%ZZZ‬آ‪%ZZZk * #0%ZZZ+3 #‬ات ا)‪: ZZ CZZZ7 #*ZZZY‬‬
‫‪.6‬‬
‫ا >ت‬
‫‪ oZZZ8‬ا&‪%ZZZ‬آ‪ZZZ'*f #‬ت ذات أ]>‪ZZZ‬م ‪%ZZZk‬ة دون ا‪FZZZ*0 %q=ZZZ‬‬
‫‪.7‬‬
‫ا‪#8*9‬‬
‫>‪ 4‬ا&‪%‬آ‪ ? #‬ا; *ت ا;‪ C7 #‬ا‪ B.‬ا )‪,‬د @‬ ‫‪.8‬‬
‫ *‪ p‬ا&‪%‬آ‪ #‬ا‪,5‬رة ‪ F*0‬إج >ت ?‪,$,‬ة و‪#0%+3‬‬ ‫‪.9‬‬
‫ *‪ p‬ا&‪%‬آ‪ #‬ا‪,5‬رة ‪ %$ F*0‬ا >ت ا)‪#0%+3 #‬‬ ‫‪.10‬‬
‫‪5‬م ا&‪%‬آ‪j3 #‬ج >ت ‪ ;(j3‬ل ‪%f‬ق ?‪,$,‬ة * ‪/`,Z‬ت‬
‫‪.11‬‬
‫وا; *ت‬
99
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 (JIT)    

  (ERP)   

Enterprise Resource Planning System (ERP), Just in Time System (JIT), To

* + 

/ ! 5(  +  + 0)! /"  )  

H  & . & ")

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([  $) ) L* 3#. &   O & 0(

&  & 

\O  <L+ 5W # 3;

42     &!     ?   6 2

91 _89  + \+ 2

72    W; N (stepwise)   6)  *   / ) a@  19 4

   (JIT)       (ERP)   

  !(

 # .  ,$-

 ^  (\ "    

.& ! _  ! "  #$

. 2.3  T L "    0)!

  *   / )

.  5 * S   # )

: L3; & # a@  & ! 0(  )" 

         ERP   

.(α≤ 0.05)  X  !

     JIT     ^      @ "(  . W; + .2

   ^  ERP   

.(α≤ 0.05)          JIT 

  ^  ERP   

.   /; 0(  ,  #  ] P

Enterprise Resource Planning System (ERP), Just in Time System

Prepared by: Kholood W. Albardini

Supervised by: Prof. Mohamad Al- Naimi

The researcher adopted the descriptive analytical method to obtain information

The studies found a number of results were the most important:

1. The presence of statistically significant effect of applies enterprise resource

" # $ %

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5 ' ? 'L@ ?  )  5 ?  L + - P 5   )*   #$ + 

  +   )*       S  * i <. / #   0)! /* <. ERP

 '  5'!  /R'

. 3   # $

)   M )  L )! Z N  @P & * ERP    * ; 

 %30 ' &?

(Davis et.. al., 2003) .%70 0( \ ?  P)# ") 

0')!  P) L \        ? ! 0(  #$ 0* V  I$  

\   +  P)# ] P

/'" !' )'   ' ^  ] P

/'W  "  5 L      @ ,@  & *  P)#  ] P

;  )* K;  ; ] P

. +  5+ &    ^ $

, O  $; ,  # T) JIT  0k     #$ &; N         

.(2001, ") [  5 ?    &?

&#"' "  #  (21)

 #'$ &'  6) I. +   K ) L !  *   .

  '^ 0')! L    L " 0)! /") 5 + ; /

:) #     @ )@ 5 W-  )#$ / W &# V- V )!

l         ERP     W; + /3 .1

"   ' (31)

. cO &H$     ) .1

   JIT     ^    W;         b .2

.?   K    ERP   

/ '!  #'$ 0')!    )* ;  )* +#

.    L ?    L " 0)!  P) I.  Q

 #$)          JIT  ERP  I $ WH   3; g O .4

(JIT)

(ERP)

* +

/ ! 5( + + 0)! /" )

H & . & ")

I#. ) Y* & T" . I; &

([ $) ) L* 3#. & O & 0(

& &

\O <L+ 5W # 3;

42 &! ? 6 2

91 _89 + \+ 2

72 W; N (stepwise) 6) * / ) a@ 19 4

(JIT) (ERP)

!(

# . ,$-

^ (\ "

.& ! _ ! " #$

. 2.3 T L " 0)!

* / )

. 5* S # )

: L3; & # a@ & ! 0( )"

ERP

.(α≤ 0.05) X !

JIT ^ @ "( . W; + .2

^ ERP

.(α≤ 0.05) JIT

^ ERP

. /; 0( , # ] P

"# $ %

? .'L / '! @ T ) & .3 6# )*)

5 ' ? 'L@ ? ) 5 ? L + - P 5 )* #$ +

+ ) S i <. / # 0)! /* <. ERP

' 5'! /R'

. 3 #$

) M ) L )! Z N @P & ERP ;

%30 ' &?

(Davis et.. al., 2003) .%70 0( \ ? P)# ")

0')! P) L \ ? ! 0( #$ 0* V I$

\ + P)# ] P

/'" !' )' '^ ] P

/'W " 5 L @ ,@ & * P)# ] P

; )* K; ; ] P

. + 5+ & ^ $

, O $; , # T) JIT 0k #$ &; N

.(2001, ") [ 5 ? &?

&#"' " # (21)

#'$ &' 6) I. + K ) L! * .

'^ 0')! L L" 0)! /") 5 + ; /

:) # @ )@ 5 W- )#$ / W &# V- V )!

l ERP W; + /3 .1

" ' (31)

. cO &H$ ) .1

JIT ^ W; b .2

.? K ERP

/ '! #'$ 0')! ) ; ) +#

. L? L" 0)! P) I. Q

#$) JIT ERP I$ WH 3; g O .4

" (' (41)

:) 0( 2.3 ,L

' ' ( \ '" '

. JIT W; .2

. JIT ERP W; .3

ERP & R* T# JIT $ W .4

" ) (51)

HO1 /! "

'! ERP # @ "( . W; + "

: 0 &,

"(0.05 ≥ α) X !

"(0.05 ≥ α) X !

"(0.05 ≥ α) X !

' )) 5( @ "( . W; + :H02-4

"(0.05 ≥ α) X !

\ "

"(0.05 ≥ α) X !

HO2 ,2 "

X ! JIT @ "( . W; + "

HO3 22 "

'! JIT ERP @ "( . W; + "

" (0.05 ≥ α) X

HO4 $3 "